Chalestra News Feed

Businesses should be more social

As far as we know, Chalestra's Business Administrator is the only tool that can do business without human interaction of some form. So, it stands to reason that for business to happen, some form of human appetite must exist for business to happen, and relationships must be built.

Relying on The Little Institutions

Reports say that the government and major institutions are relying on small businesses to bring the economy back to a so-called recovery. Such a call is not unprecedented. Some say that economic growth is 2.6% in the retail markets: it should be a typical 8%. The UK economy is running short of 1% overall.

Chalestra's mid-year economic forecast

At the beginning of the year, Chalestra's forecast for the economy was that the UK would remain on the upside of flat and that the European economy would continue to fall. Six months on, and that is still our forecast. There have been insufficient changes to the domestic economy for businesses to flourish, though we hadn't expected much to change.

Reversing customer dissatisfaction

Unsatisfied customers can command huge forces against the reputation of a business, or, even, any institution for that matter. But in nearly all cases, it's the fault of management for not responding to customer dissatisfaction.

Your business could be a social leader

There are many reasons why businesses should become social leaders. It brings seniority to business within the community, and it offers high value marketing and free contacts.

Don't throw experience away

It seems to us that the experienced are the very people you need when times are tough. They hold vast reservoirs of experience, strategic solutions and thinking power. Putting experience and thought together offers your business phenomenal decision making and action-enabling capabilities. The experienced usually get more buy-in into unpopular projects.

Thousands of businesses still closing down

Midsummer 2011. The retail industry at one of its peaks of the year, and thousands of shops and businesses are still closing down.

End or recession getting closer

The end of recession has been a long time coming. GDP is stable, and a second dip is unlikely. The recession has become stable and it has turned into a depression, which is likely to be long-term.

Building a winning business

Over the bank holiday, we've been socialising with other business players and discussing key differences between businesses: why they fail, why they are flat lining, and why they succeed.

Chalestra has been very busy

For the last six months, Chalestra has been more than twice was busy as the previous six months, more than doubling income over that period.

Taxes still going up

Three major tax rises are imminent, Air Passenger Duty, Fuel Tax and the VAT rise by 14.3% to 20%, showing that tax rises are not going to be constrained for some time to come.

Jaguar roars for the future

Announcing new profits, security for its factories and workforce for the next ten years, and an intention to double output, Jaguar Land Rover starts to break free from the recession.

What is customer service

A customer is anyone or any institution that gives you money. What makes customers volatile is the simple fact that they don't have to give you money, whence they stop being customers, or are relegated to potential customers. A potential customer is someone who has money but has not yet been persuaded to give money.

What is customer service

Chalestra pages in web definitions

Bespoke software is the core part of our business and something we clearly understand. It's vitally important because it is core to Chalestras pursuit of the Business Administrator project. It is also vitally important to our customers too, because they rely on us to keep them out in front.