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    <title>Charles A. Araujo, Jr.</title>
    
    <link rel="hub" href="http://hubbub.api.typepad.com/" />
    <link rel="alternate" type="text/html" href="http://www.charlesaraujo.com/" />
    <id>tag:typepad.com,2003:weblog-1492294</id>
    <updated>2009-02-11T00:45:58-08:00</updated>
    <subtitle>Musings and Ideas about the world of IT</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <link rel="self" href="http://feeds.feedburner.com/CharlesAAraujoJr" type="application/atom+xml" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><entry>
        <title>Creating the "Wise" IT Organization</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/wGMxZd2Vhe4/creating-the-wise-it-organization.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/creating-the-wise-it-organization.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62682207</id>
        <published>2009-02-11T00:45:58-08:00</published>
        <updated>2009-02-11T00:45:58-08:00</updated>
        <summary type="html">I was recently contemplating the nature of wisdom and what it really meant. Was it something that had relevance to an organization? Could you create a "wise" IT organization? And if so, what did that mean? I think wisdom really has three elements: Knowing what is right Knowing how to...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/wGMxZd2Vhe4" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Future of IT" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/creating-the-wise-it-organization.html</feedburner:origLink></entry>
    <entry>
        <title>Roadblocks to Innovation: Knowing What Your Customers Want</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/SRTm8zUNRN8/roadblocks-to-innovation-knowing-what-your-customers-want.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/roadblocks-to-innovation-knowing-what-your-customers-want.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62671799</id>
        <published>2009-02-10T16:46:48-08:00</published>
        <updated>2009-02-10T16:46:48-08:00</updated>
        <summary type="html">Ok, so this isn't really about technology, but Malcolm Gladwell gave a talk at a TED conference in 2004 that talked about something that I think often perplexes IT leaders - understanding what your customer wants. We know the basics. We know that our customer needs us to deliver ERP...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/SRTm8zUNRN8" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Innovation" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/roadblocks-to-innovation-knowing-what-your-customers-want.html</feedburner:origLink></entry>
    <entry>
        <title>The Rise of the Lifeguard CIO (It's not what you think)</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/RpJA9M9ydF4/the-rise-of-the-lifeguard-cio-its-not-what-you-think.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/the-rise-of-the-lifeguard-cio-its-not-what-you-think.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62628869</id>
        <published>2009-02-10T00:11:25-08:00</published>
        <updated>2009-02-10T00:11:25-08:00</updated>
        <summary type="html">Fortune Magazine recently (well, November!) published an article entitled, "Meet Your New Leader." It described an apparent transition that is underway in CEOs of large, publicly traded firms from the "Visionary", charismatic, autocratic CEO to a new form of leadership that the article likened to the make-up of a Lifeguard....&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/RpJA9M9ydF4" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Future of IT" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/the-rise-of-the-lifeguard-cio-its-not-what-you-think.html</feedburner:origLink></entry>
    <entry>
        <title>Checklist for Change</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/I_sjxr2qq5I/checklist-for-change.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/checklist-for-change.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62577275</id>
        <published>2009-02-09T00:29:07-08:00</published>
        <updated>2009-02-09T00:29:07-08:00</updated>
        <summary type="html">A client recently sent me this article about the utilization of checklists as we were going through some discussions on the implementation of a new ITIL-derived change management process. What I love about it is that it has nothing to do with IT. It's about operating rooms. Yet the lessons...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/I_sjxr2qq5I" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="ITIL" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/checklist-for-change.html</feedburner:origLink></entry>
    <entry>
        <title>How to fix the innovation gap: A conversation with Judy Estrin</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/g2ki-Hcu8es/how-to-fix-the-innovation-gap-a-conversation-with-judy-estrin.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/how-to-fix-the-innovation-gap-a-conversation-with-judy-estrin.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62466137</id>
        <published>2009-02-05T23:39:51-08:00</published>
        <updated>2009-02-05T23:39:51-08:00</updated>
        <summary type="html">McKinsey has recently posted a video interview with Judy Estrin on the state of innovation and how companies need to be looking at driving greater innovation. There are definite lessons to be learned for CIOs and IT organizations. Check it out here.&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/g2ki-Hcu8es" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Innovation" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/how-to-fix-the-innovation-gap-a-conversation-with-judy-estrin.html</feedburner:origLink></entry>
    <entry>
        <title>Back in the Saddle...Again!</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/y6_GC-Xezwg/back-in-the-saddleagain.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2008/12/back-in-the-saddleagain.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-60453052</id>
        <published>2008-12-26T00:00:59-08:00</published>
        <updated>2008-12-26T00:00:59-08:00</updated>
        <summary type="html">Well, I have no real excuse. Yes, I've been extremely busy, but In truth I just got out of the habit of writing. The funny thing is that I miss it. But with everything going on it was easy to just skip it. The good news is that I've been...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/y6_GC-Xezwg" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Me" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2008/12/back-in-the-saddleagain.html</feedburner:origLink></entry>
    <entry>
        <title>The Fuss and Hype over CMDBs (aka "myCMDB")</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/21EzBtUob5w/the-fuss-and-hy.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2008/07/the-fuss-and-hy.html" thr:count="3" thr:updated="2008-07-08T10:55:05-07:00" />
        <id>tag:typepad.com,2003:post-52128074</id>
        <published>2008-07-02T00:50:44-07:00</published>
        <updated>2008-07-02T00:50:44-07:00</updated>
        <summary type="html">We may have finally reached the pinnacle of CMDB hype with Managed Objects' release of their new product, myCMDB. While I have been somewhat of a fan of Managed Objects, this one just has me completely baffled. The press release hype is talking about bringing 'Web 2.0' to the CMDB....&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/21EzBtUob5w" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="ITIL" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2008/07/the-fuss-and-hy.html</feedburner:origLink></entry>
    <entry>
        <title>Changing Perspectives: Pena Pachamama, The Upside Down Map and the Meaning of ITIL</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/wvXFDWZHwIU/changing-perspe.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2008/06/changing-perspe.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-50416746</id>
        <published>2008-06-23T18:02:26-07:00</published>
        <updated>2008-06-23T18:02:26-07:00</updated>
        <summary type="html">I spent Memorial Day weekend in San Francisco and got some much needed mental rest. Over the course of the weekend, I had a couple of experiences that made me think about the meaning of ITIL, but it might surprise you what they were. First, I stumbled into a fair...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/wvXFDWZHwIU" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="ITIL" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2008/06/changing-perspe.html</feedburner:origLink></entry>
    <entry>
        <title>The Telectroscope</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/xOa7YdCte7c/the-telectrosco.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2008/05/the-telectrosco.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-50314722</id>
        <published>2008-05-23T10:03:51-07:00</published>
        <updated>2008-05-23T10:03:51-07:00</updated>
        <summary type="html">Ok, this isn't exactly about IT, but I think that most IT "geeks" will enjoy this as much as I do. I don't want to spoil anything, just check it out: The Telectroscope.&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/xOa7YdCte7c" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="This &amp; That" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2008/05/the-telectrosco.html</feedburner:origLink></entry>
    <entry>
        <title>Our Most Urgent Problem</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/YAy-6xj89yY/our-most-urgent.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2008/05/our-most-urgent.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-49409248</id>
        <published>2008-05-04T23:06:09-07:00</published>
        <updated>2008-05-04T23:06:09-07:00</updated>
        <summary type="html">I believe that the most urgent problem facing IT and, in truth, the future of US competitiveness is the state of our educational system. Like healthcare, this is one of those issues that we can all agree on the issue, but it's the solutions that get us tangled. I don't...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/YAy-6xj89yY" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Future of IT" />
        
        


    <feedburner:origLink>http://www.charlesaraujo.com/2008/05/our-most-urgent.html</feedburner:origLink></entry>
 
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