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    <title>Charles A. Araujo, Jr.</title>
    
    
    <link rel="alternate" type="text/html" href="http://www.charlesaraujo.com/" />
    <id>tag:typepad.com,2003:weblog-1492294</id>
    <updated>2010-03-26T08:46:28-07:00</updated>
    <subtitle>Writings about my life, my career and other somewhat interesting stuff</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/CharlesAAraujoJr" /><feedburner:info uri="charlesaaraujojr" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://hubbub.api.typepad.com/" /><entry>
        <title>Recent Articles, Columns and Blog Posts</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/oid4SsnTY3I/recent-articles-columns-and-blog-posts.html" />
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        <id>tag:typepad.com,2003:post-6a00e54f83696a883301310fe2e0d3970c</id>
        <published>2010-03-26T08:46:28-07:00</published>
        <updated>2010-03-26T08:46:28-07:00</updated>
        <summary type="html">As I am mostly concentrating my writing on the Transforming IT Blog, the CastlePointe website and ITSM Portal, I am going to periodically post updates on this blog with links to those writings. Here are some of the articles, columns and blog posts that I've written recently. I hope you...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/oid4SsnTY3I" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2010/03/recent-articles-columns-and-blog-posts.html</feedburner:origLink></entry>
    <entry>
        <title>Running IT as a Business is no Train Wreck</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/RGu9NF1kIRs/running-it-as-a-business-is-no-train-wreck.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2010/01/running-it-as-a-business-is-no-train-wreck.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54f83696a883301287731de8f970c</id>
        <published>2010-01-29T16:51:39-08:00</published>
        <updated>2010-01-29T16:51:39-08:00</updated>
        <summary type="html">A recent article on CIO.com (originally published in InfoWorld), really got under my skin. It's basic premise was that the concept of Running IT as a Business was flawed and nothing but a train wreck waiting to happen. I think that's malarkey. Following is the comment I posted in response:...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/RGu9NF1kIRs" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2010/01/running-it-as-a-business-is-no-train-wreck.html</feedburner:origLink></entry>
    <entry>
        <title>ITSM Portal: Politics and ITSM Adoption</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/iqfTg8LMyZk/itsm-portal-politics-and-itsm-adoption.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2010/01/itsm-portal-politics-and-itsm-adoption.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54f83696a88330120a80afec3970b</id>
        <published>2010-01-25T07:36:56-08:00</published>
        <updated>2010-01-25T07:36:56-08:00</updated>
        <summary type="html">I just posted a new column over at ITSM Portal entitled "Politics and ITSM Adoption." It speaks to the need to be actively aware of the "politics" surrounding (and often working to defeat) and ITSM adoption effort. Politics isn't a bad word, but is simply a way of saying that...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/iqfTg8LMyZk" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2010/01/itsm-portal-politics-and-itsm-adoption.html</feedburner:origLink></entry>
    <entry>
        <title>New Post on 'Transforming IT': The Myth of IT Transformation?</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/9sBLHZdva1M/new-post-on-transforming-it-the-myth-of-it-transformation.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2010/01/new-post-on-transforming-it-the-myth-of-it-transformation.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54f83696a8833012876f7fa57970c</id>
        <published>2010-01-20T16:56:04-08:00</published>
        <updated>2010-01-20T16:56:04-08:00</updated>
        <summary type="html">I just posted a new entry on our CastlePointe Blog, "Transforming IT." It's called, "The Myth of IT Transformation?" and I just realized that I'm getting into a bad habit of posting questions as titles. Anyway, it's in response to a year-old blog post and its comments that I thought...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/9sBLHZdva1M" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="IT Transformation" />
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2010/01/new-post-on-transforming-it-the-myth-of-it-transformation.html</feedburner:origLink></entry>
    <entry>
        <title>New Post on 'Transforming IT': The Future of the CIO Role?</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/lzqQhYMxiMo/i-just-posted-a-new-blog-entry-on-our-transforming-it-blog-its-discusses-a-recent-article-from-cio-magazine-about-the-future.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2010/01/i-just-posted-a-new-blog-entry-on-our-transforming-it-blog-its-discusses-a-recent-article-from-cio-magazine-about-the-future.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54f83696a8833012876bb5d86970c</id>
        <published>2010-01-08T19:09:35-08:00</published>
        <updated>2010-01-08T19:13:31-08:00</updated>
        <summary type="html">I just posted a new blog entry on our Transforming IT Blog, entitled "The Future of the CIO Role?". It discusses a recent article from CIO magazine about their 2010 State of the CIO survey and what they felt it meant to the future role of the CIO. I don't...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/lzqQhYMxiMo" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2010/01/i-just-posted-a-new-blog-entry-on-our-transforming-it-blog-its-discusses-a-recent-article-from-cio-magazine-about-the-future.html</feedburner:origLink></entry>
    <entry>
        <title>A Time to Transition &amp; Focus</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/Gfk4zfDdmWg/a-time-to-transition-focus.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2010/01/a-time-to-transition-focus.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54f83696a8833012876ac41c7970c</id>
        <published>2010-01-05T15:12:58-08:00</published>
        <updated>2010-01-05T15:12:58-08:00</updated>
        <summary type="html">Well, in case anyone is still checking this blog, it should be apparent that I haven't done a good job of posting to it. Well, as 2010 dawns, I'm adjusting my strategy a bit. To begin with, my posts related to IT Transformation, ITSM/ITIL and Organizational Change will predominately be...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/Gfk4zfDdmWg" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Me" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="This &amp; That" />
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2010/01/a-time-to-transition-focus.html</feedburner:origLink></entry>
    <entry>
        <title>Creating the "Wise" IT Organization</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/wGMxZd2Vhe4/creating-the-wise-it-organization.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/creating-the-wise-it-organization.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62682207</id>
        <published>2009-02-11T00:45:58-08:00</published>
        <updated>2009-02-11T00:45:58-08:00</updated>
        <summary type="html">I was recently contemplating the nature of wisdom and what it really meant. Was it something that had relevance to an organization? Could you create a "wise" IT organization? And if so, what did that mean? I think wisdom really has three elements: Knowing what is right Knowing how to...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/wGMxZd2Vhe4" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Future of IT" />
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/creating-the-wise-it-organization.html</feedburner:origLink></entry>
    <entry>
        <title>Roadblocks to Innovation: Knowing What Your Customers Want</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/SRTm8zUNRN8/roadblocks-to-innovation-knowing-what-your-customers-want.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/roadblocks-to-innovation-knowing-what-your-customers-want.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62671799</id>
        <published>2009-02-10T16:46:48-08:00</published>
        <updated>2009-02-10T16:46:48-08:00</updated>
        <summary type="html">Ok, so this isn't really about technology, but Malcolm Gladwell gave a talk at a TED conference in 2004 that talked about something that I think often perplexes IT leaders - understanding what your customer wants. We know the basics. We know that our customer needs us to deliver ERP...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/SRTm8zUNRN8" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Innovation" />
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/roadblocks-to-innovation-knowing-what-your-customers-want.html</feedburner:origLink></entry>
    <entry>
        <title>The Rise of the Lifeguard CIO (It's not what you think)</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/RpJA9M9ydF4/the-rise-of-the-lifeguard-cio-its-not-what-you-think.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/the-rise-of-the-lifeguard-cio-its-not-what-you-think.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62628869</id>
        <published>2009-02-10T00:11:25-08:00</published>
        <updated>2009-02-10T00:11:25-08:00</updated>
        <summary type="html">Fortune Magazine recently (well, November!) published an article entitled, "Meet Your New Leader." It described an apparent transition that is underway in CEOs of large, publicly traded firms from the "Visionary", charismatic, autocratic CEO to a new form of leadership that the article likened to the make-up of a Lifeguard....&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/RpJA9M9ydF4" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Future of IT" />
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/the-rise-of-the-lifeguard-cio-its-not-what-you-think.html</feedburner:origLink></entry>
    <entry>
        <title>Checklist for Change</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/CharlesAAraujoJr/~3/I_sjxr2qq5I/checklist-for-change.html" />
        <link rel="replies" type="text/html" href="http://www.charlesaraujo.com/2009/02/checklist-for-change.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62577275</id>
        <published>2009-02-09T00:29:07-08:00</published>
        <updated>2009-02-09T00:29:07-08:00</updated>
        <summary type="html">A client recently sent me this article about the utilization of checklists as we were going through some discussions on the implementation of a new ITIL-derived change management process. What I love about it is that it has nothing to do with IT. It's about operating rooms. Yet the lessons...&lt;img src="http://feeds.feedburner.com/~r/CharlesAAraujoJr/~4/I_sjxr2qq5I" height="1" width="1"/&gt;</summary>
        <author>
            <name>Charles Araujo</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="ITIL" />
        
        



    <feedburner:origLink>http://www.charlesaraujo.com/2009/02/checklist-for-change.html</feedburner:origLink></entry>
 
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