Blog - Cherryleaf

Why UK software companies hire technical writing specialists

ellis — Fri, 16 Oct 2026 07:23:18 +0000

Software companies hire technical writing specialists to solve a business need. They do it when the product has outgrown the knowledge held in developers’ heads, support tickets, Slack threads, and half-finished pages in a help centre. At that point, poor documentation starts to affect sales, onboarding, support workload, security assurance, and customer confidence. It becomes... Read more »

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What UK software employers want from Technical Writers and Technical Authors

ellis — Thu, 15 Oct 2026 12:25:26 +0000

We recently reviewed recent UK permanent, contract, and freelance vacancies for software-focused Technical Writers and Technical Authors. Our analysis excluded aerospace, defence, manufacturing, bid-writing, and similar roles. We were able to identify some common patterns: Software companies are looking to hire people who can work inside the product development process, investigate how a product works,... Read more »

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Using AI to create bilingual onboarding videos

ellis — Wed, 14 Oct 2026 09:00:29 +0000

We are currently creating onboarding videos from policies and procedures for a client. The videos are in both English and Arabic. We’ve found AI is helping us produce the videos faster, but it hasn’t removed the need for instructional design, visual design, translation review, or stakeholder approval. The people involved still make the important decisions.... Read more »

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New e-learning course: Managing documentation projects with AI

ellis — Fri, 02 Oct 2026 06:47:57 +0000

Whilst AI is changing documentation work, organisations are seeing very different results. The most successful results come when you know what you ultimately want AI to achieve, and what “good” looks like. In an organisational context, you also need to know where AI belongs in the process, and how to keep control of quality. That... Read more »

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OpenAI dots: what Technical Writers need to know

ellis — Wed, 30 Sep 2026 07:28:52 +0000

OpenAI has announced dots, a new type of always-on AI agent that can continue working between conversations. Most AI assistants wait for a prompt. A dot can be given an ongoing area of work to monitor. A dot has its own cloud computer and browser. It can use connected applications, carry out scheduled work, respond... Read more »

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Build an AI-ready workforce webinar

ellis — Tue, 29 Sep 2026 06:23:58 +0000

Cherryleaf’s Ellis Pratt will be speaking at Techsmith’s “Build an AI-Ready Workforce” webinar. AI is changing the way we work, but successful adoption takes more than just new tools. In this Unlocked follow-up session, Dr. Gleb Tsipursky, AI adoption expert and author of The Psychology of AI Adoption at Work, will share practical strategies for... Read more »

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Spot what’s wrong with how this feature got documented

ellis — Mon, 28 Sep 2026 08:07:56 +0000

We’ve built an online exercise: Three teams. Three sets of docs for the same feature. Zero agreement on which one is correct. See if you can spot where this documentation process falls apart? The exercise is embedded below or you can use this link to the exercise.

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The eight families of AI workflows for technical writers

ellis — Mon, 28 Sep 2026 06:30:42 +0000

We have been researching the different AI documentation workflows technical writers use, as part of the development of our new Managing documentation projects with AI e-learning course. We posted our initial findings to a forum, and a few people responded with dazed eyes emoji. 😵‍💫 At first sight, the picture can look quite fragmented. Technical... Read more »

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What would Technical Writers do with 10,000 AI helpers?

ellis — Wed, 23 Sep 2026 07:17:40 +0000

There is a idea doing the rounds: AI becomes less visible when people can break their work into well-defined tasks and delegate those tasks to thousands of capable helpers. The claim is deliberately provocative. Most people do not literally have 10,000 agents working for them. Nor would giving 10,000 poorly briefed agents access to company... Read more »

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UK Technical Writer and Technical Author Jobs Trends – September 2026

ellis — Tue, 22 Sep 2026 06:30:41 +0000

On the comparable sources, the September 2026 results looks very similar to August, with a slight softening in permanent/open vacancies. September doesn’t show a major deterioration in demand for technical communicators. It’s another broadly stable/slightly down month, with permanent vacancies edging lower but the contract Technical Author indicator strengthening. One interesting corroborating signal is the... Read more »

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