Blog - Cherryleaf

Workspace agents are here. Is your knowledge base safe, accurate, and governable enough for them?

ellis — Mon, 08 Jun 2026 16:36:25 +0000

For a while, most AI use at work was comparatively low risk. People asked a chatbot to carry out tasks such as summarise a meeting or rewrite an email. If the answer was weak, a human caught it. If it was wrong, little happened. It looks like that stage has ended or is ending. We’re... Read more »

The post Workspace agents are here. Is your knowledge base safe, accurate, and governable enough for them? appeared first on Cherryleaf.

What tools like Claude Code and OpenAI Codex actually mean for L&D teams

ellis — Thu, 04 Jun 2026 13:46:16 +0000

For years, the job of a Learning and Development team was to make things: slide decks, PDF guides, LMS modules. You wrote content, packaged it, uploaded it, and hoped people clicked through it. The output was always static. The feedback loop was slow. That’s changing, and the change is more specific than “AI is transforming... Read more »

The post What tools like Claude Code and OpenAI Codex actually mean for L&D teams appeared first on Cherryleaf.

The EU AI Act: What it means for your documentation workload

ellis — Mon, 01 Jun 2026 07:12:26 +0000

On 2 August 2026, the EU AI Act’s main enforcement phase begins. For organisations developing or deploying AI systems in the European market, documentation is a legal requirement. Here’s what it might mean to your workload. Does it apply to you? The Act applies to both providers and deployers Providers are organisations that build AI systems... Read more »

The post The EU AI Act: What it means for your documentation workload appeared first on Cherryleaf.

Take part in our 2026 survey into the adoption of AI in technical communication

ellis — Fri, 29 May 2026 08:00:51 +0000

Since 2023, Cherryleaf has been conducting an annual survey into the use of AI in technical communications. The aim is to help people see what has changed over time, and how quickly or slowly things are changing. We publish the findings each time on our blog. We’ve just opened the 2026 survey, and we”d like... Read more »

The post Take part in our 2026 survey into the adoption of AI in technical communication appeared first on Cherryleaf.

We tested Google Gemini’s new Omni model to create a promotional video. Here’s what we found.

ellis — Thu, 28 May 2026 06:06:10 +0000

Google describes Omni as “Nano Banana for video”. This means a single AI model handles text, images, and audio together. Previously, Google used separate models for each, which limited consistency and made editing across multiple clips difficult. With Omni, you can edit and remix videos through natural conversation. For example, you can tell it to... Read more »

The post We tested Google Gemini’s new Omni model to create a promotional video. Here’s what we found. appeared first on Cherryleaf.

The prince of user documentation – lessons from Machiavelli

ellis — Fri, 22 May 2026 06:34:28 +0000

In 1513, Niccolò Machiavelli sat in exile and wrote the most ruthlessly practical guide to power ever committed to paper. He wasn’t interested in how things should work. He was interested in how they do. Five centuries later, most SaaS companies treat their user documentation as an afterthought: a support cost to minimise, a page... Read more »

The post The prince of user documentation – lessons from Machiavelli appeared first on Cherryleaf.

Podcast 166: From founder-led to process-driven; how to build a culture that scales

ellis — Wed, 20 May 2026 16:43:02 +0000

In this episode of the Cherryleaf Podcast, Ginny Critcher talks with Ben French, leadership development consultant and business coach, about what it really takes to transition an organisation from founder-led to a more structured, process-driven way of working. Drawing on their shared experience working with a global football organisation, Ben and Ginny explore the tension... Read more »

The post Podcast 166: From founder-led to process-driven; how to build a culture that scales appeared first on Cherryleaf.

Cherryleaf UK Technical Writer/Author jobs indicator – May 2026 results

ellis — Mon, 18 May 2026 11:29:51 +0000

Over recent months, we’ve been using AI to conduct a monthly survey that tracks hiring demand for Technical Authors across the UK. The market for documentation professionals remains broadly stable. Demand for Technical Writer roles has eased slightly, while Technical Author roles have grown modestly. Open vacancies by job board This table summarises the number... Read more »

The post Cherryleaf UK Technical Writer/Author jobs indicator – May 2026 results appeared first on Cherryleaf.

From Prompts to Workflows: 4 Practical Ways Technical Writers Can Use AI

ellis — Wed, 13 May 2026 08:00:12 +0000

Many technical writers have experimented with ChatGPT, Claude, Copilot, or Gemini, but experimenting is not the same as integrating. How do you turn those one-off prompts into reliable workflows that genuinely improve documentation quality and reduce manual effort? This webinar introduces four practical approaches to using AI in technical writing and documentation management: chatbot agents,... Read more »

The post From Prompts to Workflows: 4 Practical Ways Technical Writers Can Use AI appeared first on Cherryleaf.

Free technical writing skills pack for AI course delegates

ellis — Mon, 11 May 2026 09:30:30 +0000

We’re pleased to announce a new bonus for delegates enrolling in the certificate version of our Using Generative AI in Technical Writing elearning course. What’s new? Anyone who signs up for the certificate version of the course will now receive a free pack of eleven technical writing skills.md files. These are ready-made, practical resources you... Read more »

The post Free technical writing skills pack for AI course delegates appeared first on Cherryleaf.