http://chieftech.com.au Its not not about the technology posterous.com Subscribe with My Yahoo!Subscribe with NewsGatorSubscribe with My AOLSubscribe with BloglinesSubscribe with NetvibesSubscribe with GoogleSubscribe with Pageflakes Sun, 08 Nov 2009 04:46:00 -0800 http://feedproxy.google.com/~r/Chieftech/~3/fLUo48JYBLQ/flash-back-to-2003-low-tech-bosses-wasting-it http://chieftech.com.au/flash-back-to-2003-low-tech-bosses-wasting-it <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_long_quote"> <p>Responsibility for this situation is apportioned widely -- from users who lack basic ICT skills, to IT staff who can't or won't connect with the people they serve, to a tech industry which iSociety says is over-hyping its products and failing to deliver on its promises.</p> <p>But the report gives particular mention to the "lost generation of low-tech managers" who don't understand what technology is about, and therefore fail to make the right strategic decisions.</p> <p>"Much of UK management make up a 'lost generation' that does not understand ICT, because it did not grow up immersed in technology," the organisation said in a statement. "Technologists, who do have this knowledge, tend to be sidelined in key decision making and are disconnected from the management mainstream. In effect, low-tech managers are forcing the UK economy into a low-tech equilibrium."</p> </blockquote> <div class="posterous_quote_citation">via <a href="http://www.zdnetasia.com/news/business/0,39044229,39158800,00.htm">zdnetasia.com</a></div> <p>The quote above is from a news story about a 2003 report that was in part <a href="http://chieftech.blogspot.com/2005/01/hello-world.html">the inspiration behind my consulting philosophy</a>. The report, <em>Getting by, not getting on: Technology in UK workplaces</em>, was an output of the UK's <a href="http://www.theworkfoundation.com/">Work Foundation</a>'s iSociety project but unfortunately it appears to have disappeared from the Web.</p> <p>The reason I'm mentioning it again now is that I'm reflecting on the comments to my post, <a href="http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet">Enterprise 2.0: Show me the money (a spreadsheet might help)</a>.</p> <p>Everything this report talks about is still true: Yes, the vendors are over-hyping Enterprise 2.0 and some of the geeks have trouble explaining it. But fundamentally, if you don't want to even try to understand the impact of this technology trend then you too are part of the problem of getting by, not getting on.</p> <p>Meanwhile there are <a href="http://itsinsider.com/2009/11/05/checkmate/">plenty of organisations</a> that are trying to get on. I've even worked for some of them. And <a href="http://www.headshift.com/projects/">Headshift has its own list of clients</a> as well.</p> <p>BTW Coincidentally, <a href="http://www.headshift.com/blog/2003/11/getting-by-not-getting-on-tech.php">Lee Bryant from Headshift blogged about this very same report</a> back in 2003 too. :-)</p> </div> </p> <p><a href="http://chieftech.com.au/flash-back-to-2003-low-tech-bosses-wasting-it">Permalink</a> | <a href="http://chieftech.com.au/flash-back-to-2003-low-tech-bosses-wasting-it#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=fLUo48JYBLQ:yjzTRCLZcHU:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=fLUo48JYBLQ:yjzTRCLZcHU:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=fLUo48JYBLQ:yjzTRCLZcHU:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=fLUo48JYBLQ:yjzTRCLZcHU:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=fLUo48JYBLQ:yjzTRCLZcHU:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=fLUo48JYBLQ:yjzTRCLZcHU:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=fLUo48JYBLQ:yjzTRCLZcHU:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/fLUo48JYBLQ" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/flash-back-to-2003-low-tech-bosses-wasting-it Sat, 07 Nov 2009 14:42:00 -0800 http://feedproxy.google.com/~r/Chieftech/~3/4O2Iw21OZ1o/strategy-driven-execution-of-enterprise-20 http://chieftech.com.au/strategy-driven-execution-of-enterprise-20 <p> <div class="posterous_bookmarklet_entry"><a href="http://bardoli.blogspot.com/2009/11/is-enterprise-20-savior-or-charlatan.html?utm_source=twitterfeed&amp;utm_medium=twitter"><a href='http://posterous.com/getfile/files.posterous.com/chieftech/CJjbhtFhCyxkDBzDHjvgoeEcygsixevpdJGlijDszqxwwsFmAwlJIxknwzmI/media_http3bpblogspotcomvLk6vG8B7HMSvNrP1sWGIAAAAAAAAAE4itd3ASrtrAAs640TheRealEnterprise20png_EaaeuymyEkHJJGw.png.scaled1000.png'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/CJjbhtFhCyxkDBzDHjvgoeEcygsixevpdJGlijDszqxwwsFmAwlJIxknwzmI/media_http3bpblogspotcomvLk6vG8B7HMSvNrP1sWGIAAAAAAAAAE4itd3ASrtrAAs640TheRealEnterprise20png_EaaeuymyEkHJJGw.png.scaled500.png" width="500" height="266"/></a> </a> <div class="posterous_quote_citation">via <a href="http://bardoli.blogspot.com/2009/11/is-enterprise-20-savior-or-charlatan.html?utm_source=twitterfeed&amp;utm_medium=twitter">bardoli.blogspot.com</a></div> <p>Following along the lines of <a href="http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet">my own post</a> and also <a href="http://chieftech.com.au/mike-gotta-enterprise-20-augments-workflow-dr">Mike Gotta's comment</a><a></a>, SAP's Nenshad Bardoliwalla makes some great points here about placing enterprise social computing in the context of organisational processes, which might already be supported by a transactional system. From this he concludes:</p> <blockquote class="posterous_medium_quote"> <p>my advice to both the zealots and naysayers of Enterprise 2.0 would be to take an existing, legitimate pain point, like offer creation, or product development, or customer service, and start by benchmarking your current metrics. If an Enterprise 2.0 tool can move those metrics in the right direction in a provable way, you will have real, hard ROI. If the tool doesn't contribute to moving those process metrics in the way you hoped, then you might have a problem with your executive sponsor.</p> </blockquote> <p>However, I think this is one approach, but not the only approach.</p> <p>Moving from theory to actual implementation, we have to be careful about deploying social computing tools in a way that constrains them to a single process. This has implications for users, but might also be affected by assumptions about the systems and actors invol ved in that process.</p> <p>I also think for some people that this approach still won't be acceptable, as it points to demonstrating value after the fact. We may also still have trouble arguing the causal relationship between social software and improvements to the process in absolute hard undeniable fact (although not impossible, it will require rigour). Considering that challenge from a cost-benefit point of view, this is where the emergent properties of social computing kicks in - like water, provide the tools and let the users work out the optimal level for themselves.</p> <p>The other thing I think this misses out on is the use of social software in the enterprise to change the transactional process into something that is inherently leaner. I agree with Bardoliwalla on the point that we don't want to replace transactional systems, but on the other hand we can't assume that the transactional system reflects the optimal process (either the process mapping has created an inefficient model or a social computing solution would manage some requirements more effectively). In some circumstances the cost and risk of implementing a formal transactional system are so high that some processes are never systematised anyway.</p> <p>Finally, not every kind of organisational activity is a process. Some of it is loose and messy - decision making, planning, innovation, etc.</p> <p>Hat tip to <a href="http://www.headshift.com/blog/2009/11/links-for-20091107.php">my colleagues at Headshift</a> for this one.</p> </div> </p> <p><a href="http://chieftech.com.au/strategy-driven-execution-of-enterprise-20">Permalink</a> | <a href="http://chieftech.com.au/strategy-driven-execution-of-enterprise-20#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=4O2Iw21OZ1o:C8O4wyRH-iI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=4O2Iw21OZ1o:C8O4wyRH-iI:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=4O2Iw21OZ1o:C8O4wyRH-iI:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=4O2Iw21OZ1o:C8O4wyRH-iI:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=4O2Iw21OZ1o:C8O4wyRH-iI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=4O2Iw21OZ1o:C8O4wyRH-iI:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=4O2Iw21OZ1o:C8O4wyRH-iI:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/4O2Iw21OZ1o" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/strategy-driven-execution-of-enterprise-20 Fri, 06 Nov 2009 15:59:21 -0800 http://feedproxy.google.com/~r/Chieftech/~3/LOFVbv8xqXY/enterprise-20-and-intranets-are-there-to-make http://chieftech.com.au/enterprise-20-and-intranets-are-there-to-make <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_long_quote"><p>Let’s remember one of the key principles of enterprise social media. “Make businesses less similar”. So it’s logical not to find any standardized answer to the “how to succeed” question. It’s about understanding logics, to know what are the main issues but there is no way to find a ready to use recipe. If, on some projects, the profusion of technology could hide the lack of understanding or reflection, what is sure is, <strong>in enterprise 2.0 projects,&nbsp; methodology must support common sense and can’t substitute for it.</strong></p> <p>But there’s a good news : many people use to criticize ERP projects for not creating any competitive advantage. It’s logical since all business had to be comparable, adopt the same reciped, so they were all moving on parallel lines without any chance to make any difference. Ultimately, what was gained in productivity benefited to customers through competition on prices but in no way to businesses.</p></blockquote> <div class="posterous_quote_citation">via <a href="http://www.duperrin.com/english/2009/11/06/enterprise-2-0-case-studies-says-its-possible-and-nothing-more/">duperrin.com</a></div> <p>Exactly. In addition to <a href="http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet">this</a>, this is why I've been saying <a href="http://chieftech.com.au/intranets-stop-benchmarking-start-leading">intranet managers now need to stop benchmarking each other</a><a>.</a></p></div> </p> <p><a href="http://chieftech.com.au/enterprise-20-and-intranets-are-there-to-make">Permalink</a> | <a href="http://chieftech.com.au/enterprise-20-and-intranets-are-there-to-make#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=LOFVbv8xqXY:BhvB08yxRxE:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=LOFVbv8xqXY:BhvB08yxRxE:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=LOFVbv8xqXY:BhvB08yxRxE:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=LOFVbv8xqXY:BhvB08yxRxE:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=LOFVbv8xqXY:BhvB08yxRxE:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=LOFVbv8xqXY:BhvB08yxRxE:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=LOFVbv8xqXY:BhvB08yxRxE:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/LOFVbv8xqXY" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/enterprise-20-and-intranets-are-there-to-make Fri, 06 Nov 2009 15:44:22 -0800 http://feedproxy.google.com/~r/Chieftech/~3/-uUMpowbBI4/mike-gotta-enterprise-20-augments-workflow-dr http://chieftech.com.au/mike-gotta-enterprise-20-augments-workflow-dr <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_long_quote"><p>We spoke today with <a href="http://mikeg.typepad.com/about.html">Mike Gotta</a>, an industry analyst with the Burton Group. He puts it well. For data entry and claims processing, people use <em>other</em> tools. The Enterprise 2.0 offerings augment their work. </p> <p>"Dennis has a point," Gotta said. "These systems are not workflow driven - we already have tools to do that. "These tools augment work. They enhance it, they enrich it."</p></blockquote> <div class="posterous_quote_citation">via <a href="http://www.readwriteweb.com/enterprise/2009/11/straw-man-argument-about-enterprise-20-does-not-fly.php">readwriteweb.com</a></div> <p>A good point - similar to what I was saying in <a href="http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet">my last post</a>.</p></div> </p> <p><a href="http://chieftech.com.au/mike-gotta-enterprise-20-augments-workflow-dr">Permalink</a> | <a href="http://chieftech.com.au/mike-gotta-enterprise-20-augments-workflow-dr#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-uUMpowbBI4:GIDDW8JiyFE:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-uUMpowbBI4:GIDDW8JiyFE:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-uUMpowbBI4:GIDDW8JiyFE:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=-uUMpowbBI4:GIDDW8JiyFE:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-uUMpowbBI4:GIDDW8JiyFE:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=-uUMpowbBI4:GIDDW8JiyFE:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-uUMpowbBI4:GIDDW8JiyFE:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/-uUMpowbBI4" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/mike-gotta-enterprise-20-augments-workflow-dr Fri, 06 Nov 2009 15:39:00 -0800 http://feedproxy.google.com/~r/Chieftech/~3/YO0f7LJWgkU/enterprise-20-show-me-the-money-a-spreadsheet http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet <p> <span style=""> </span><div style=""><span style=""> </span><div style=""> <div> <div><img src="http://posterous.com/getfile/files.posterous.com/chieftech/sCkuizgqFegleAhoDCeqzAtmjqhkCskaykJstlveyEIGhiuqIhuhaIBHDBjh/media_httpfarm4staticflickrcom3178294233310645dda28d61jpg_BEnihhgDEheJFBd.jpg.scaled500.jpg" width="500" height="334"/> </div> <p> </p><div>Looking at some of the early reflections on the&nbsp;<a href="http://www.e2conf.com/">Enterprise 2.0 conference</a>, the point about return on investment (ROI) and benefits has come up time and time again.</div> <p> </p><div>Proponents of Enterprise 2.0 have heralded the shift in the discussion to this issue with offered few answers, but meanwhile the nay sayers continue to point and laugh saying &lsquo;show me the money!&rsquo;&nbsp;These critics have pointed out that executives can see the tangible value of three-letter acronym systems, like CRM, ERP, MRP, etc, but not this vague slack sounding Enterprise 2.0 thing. The argument is that they don&rsquo;t want this vague &lsquo;social&rsquo; stuff, they want process specific systems that someone can give a no mucking around bottom line <span style="text-decoration: line-through;">sales pitch</span>&nbsp;business case for, using proper management sounding speak (e.g. speak like we do).</div> <p> </p><div>I&rsquo;m going to step out of that crowd and suggest that perhaps we need to look at this a little differently. For the benefit of the nay sayers, I&rsquo;ll try to stick with something they should be very familiar with - <em>spreadsheets</em>.</div> <p> </p><div>Historically (I&rsquo;m talking IT years here), spreadsheets have been pretty much ignored by the research community. There is a small clique of researchers interested in spreadsheet risk (a real issue by the way, where financial transactions are concerned) and vendors who are interested in pointing out the problems so they can sell business intelligence solutions. But there is very, very little on the business benefits.</div> <p> </p><div>I had trouble finding recent figures, but today there must be absolutely millions of businesses around the world that quite literally run mission critical business processes using spreadsheets. If the<a href="http://www.spreadsheetrisks.com/SpreadsheetsLondon.pdf"> City of London is a proxy for other global financial centres</a>&nbsp;(PDF), then I think we can argue that the global economy runs on spreadsheets. In fact, a regulator actually stated:</div> <p> </p><div> <blockquote> <div>"Spreadsheets are integral to the function and operation of the global financial system"<br /></div> </blockquote> <p> </p></div> <div>Which brings me to this point - the spreadsheet clearly has more than just some passing &nbsp;value to organisations, it has vital importance.</div> <p> </p><div><strong>But if this is true where is the business case for spreadsheets? Further, where is the neatly categorised list of definitive and all encompassing use cases? And I&rsquo;d like a statement of ROI for each with that too.</strong></div> <p> </p><div>Looking back at <a href="http://en.wikipedia.org/wiki/VisiCalc">the history of the spreadsheet</a>, the idea was inspired by observing the frustration and tedious process of a university professor creating a financial model on a blackboard. (hmm, sound like user centred design anyone?)&nbsp;Some people recognised the wider potential -&nbsp;<a href="http://www.atarimagazines.com/v3n2/productreviews.html">an original review of VisiCalc</a>&nbsp;said this:</div> <div> <p> </p><div> <blockquote> <div style=""><span style="letter-spacing: 0.0px;">&ldquo;VisiCalc isn't as easy to use as prepackaged home accounting programs, because you're required to design both the layout and the formulas used by the program. Because it is not pre-packaged, however, it's infinitely more powerful and flexible than such programs. You can use VisiCalc to balance your checkbook, keep track of credit card purchases, calculate your net worth, do your taxes - the possibilities arc practically limitless. Using VisiCalc does require a minimum amount of programming skill, but it's far easier to prepare a VisiCalc model than to write an equivalent BASIC program.</span></div> <p> </p><div style=""><span style="letter-spacing: 0.0px;">Who should buy this program? At $200, it is almost as expensive as an Atari 80OXL. Anyone who has need for more than one accounting package, however, would do well to consider buying VisiCalc instead. With a minimum of effort, you can have VisiCalc performing most functions offered by the home accounting packages, and then some.&rdquo;</span></div> </blockquote> </div> <p> </p></div> <div> <div style=""><span style="letter-spacing: 0.0px;">But today, spreadsheets are more than just about numbers. Like cockroaches, spreadsheet have continued to thrive despite the growing (perceived) sophistication of modern enterprise information system. They record data, drive barely repeatable processes, they are spread around by email systems and people use them to address problems that other systems fail to solve. I promise you, the success of every high end TLA system is backed up by spreadsheets.&nbsp;These spreadsheets, often combined with collaboration tools, fill gaps not just in the agility of those TLA systems, but they support more fundamental information sharing and collaboration so that people can actually use and make use of those same systems.</span></div> <p> </p><div style="">For example, I worked on a strategic IT project for a large, global company where some idealists wanted to push for day 1 reporting from their financial system. But other wise and experienced voices in this field pointed out that day 2 or 3 should be the real aim. Why? Because they needed to collaborate and resolve issues in the data that was coming in from different parts of the organisation first before they committed that data. Note, the point of the argument wasn't that we shouldn't bother with the TLA system and just use spreadsheets, but simply that we should look at the holistic processes and often social/collaborative work practices involved.</div> <p> </p><div style="">Bringing this back to Enterprise 2.0 [or what ever your social software term of choice might be] I&rsquo;m not suggesting the spreadsheet is an exact analogy. However, there are many similarities worth bearing in mind, particular around the concept of&nbsp;<a href="http://en.wikipedia.org/wiki/Emergence">emergence</a>&nbsp;that is at the centre of the Enterprise 2.0 definition:</div> <div> <ul> <li>Its what people do with it that adds value;</li> <li>What you can do with it is only limited by your imagination (I&rsquo;ll let you think about the implications of this);</li> <li>Once you have the software, it doesn&rsquo;t take a programmer to apply those ideas, although you might need a few superusers; and</li> <li>Implemented incorrectly, it can introduce risks.</li> </ul> </div> <div>If you still don't agree, then I suggest you put your money where your mouth is: Have a go at suggesting to CFO&rsquo;s that there is no sound evidence-based business case for the spreadsheets and in fact the evidence that does exist creates risk. The only sensible thing to do, and to avoid all this spreadsheet hype of course, is to immediately remove spreadsheets from the corporate network. And think of all that money we&rsquo;ll save in licensing. That makes good business sense, doesn&rsquo;t it?<br /></div> <p> </p><div style="">What do you think?</div> </div> </div> </div> </div> </p> <p><a href="http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet">Permalink</a> | <a href="http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YO0f7LJWgkU:5YsIs_WsePc:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YO0f7LJWgkU:5YsIs_WsePc:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YO0f7LJWgkU:5YsIs_WsePc:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=YO0f7LJWgkU:5YsIs_WsePc:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YO0f7LJWgkU:5YsIs_WsePc:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=YO0f7LJWgkU:5YsIs_WsePc:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YO0f7LJWgkU:5YsIs_WsePc:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/YO0f7LJWgkU" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/enterprise-20-show-me-the-money-a-spreadsheet Thu, 05 Nov 2009 03:04:59 -0800 http://feedproxy.google.com/~r/Chieftech/~3/EtI1zrkI7KM/new-research-from-pew-on-social-isolation-and http://chieftech.com.au/new-research-from-pew-on-social-isolation-and <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_medium_quote">This Pew Internet Personal Networks and Community survey is the first ever that examines the role of the internet and cell phones in the way that people interact with those in their core social network. Our key findings challenge previous research and commonplace fears about the harmful social impact of new technology</blockquote> <div class="posterous_quote_citation">via <a href="http://www.pewinternet.org/Reports/2009/18--Social-Isolation-and-New-Technology.aspx?r=1">pewinternet.org</a></div> <p>Well worth reading. Its just shows that our relationship with technology is often a lot more complex that it first appears.</p></div> </p> <p><a href="http://chieftech.com.au/new-research-from-pew-on-social-isolation-and">Permalink</a> | <a href="http://chieftech.com.au/new-research-from-pew-on-social-isolation-and#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=EtI1zrkI7KM:3o0qEr2g2Uk:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=EtI1zrkI7KM:3o0qEr2g2Uk:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=EtI1zrkI7KM:3o0qEr2g2Uk:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=EtI1zrkI7KM:3o0qEr2g2Uk:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=EtI1zrkI7KM:3o0qEr2g2Uk:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=EtI1zrkI7KM:3o0qEr2g2Uk:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=EtI1zrkI7KM:3o0qEr2g2Uk:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/EtI1zrkI7KM" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/new-research-from-pew-on-social-isolation-and Thu, 05 Nov 2009 02:54:00 -0800 http://feedproxy.google.com/~r/Chieftech/~3/PMJyuPBDPTg/what-about-curating-intranet-content-not-mana http://chieftech.com.au/what-about-curating-intranet-content-not-mana <p> <div class="posterous_bookmarklet_entry"><a href="http://www.headshift.com/blog/2009/11/curating-not-moderating-content.php"><img src="http://posterous.com/getfile/files.posterous.com/chieftech/dmEojornCEDGGzHDEHkkmcdBclkhpGorpDtvpjcchjvDFcHldptJqyuqojnE/media_httpwwwheadshiftcomblogclimatepulseflowthumb450x338jpg_fAtsbhBaEqCxHaC.jpg.scaled500.jpg" width="450" height="338"/> </a> <div class="posterous_quote_citation">via <a href="http://www.headshift.com/blog/2009/11/curating-not-moderating-content.php">headshift.com</a></div> <p>Robin's post has grabbed a lot of people's attention over the last 24 hours, and its not surprising. When Paolo from <a href="http://www.evectors.it/">eVectors</a> demo'd their technology to me I was really impressed too - in fact, the front end of the <a href="http://www.climatepulse.org/">Climate Pulse</a> example gives only a few clues about the engine that enables the curating process that Robin describes to happen.</p> <p>However, my immediate thought when I saw Climate Pulse was, wouldn't this also make a good concept for an intranet?</p> <p>Could it in fact be possible to shift from the idea of managing content on intranets and instead think about curating it instead? Its an interesting idea that could make intranets more relevant - just like dashboards for metrics have become popular, can we also imagine dashboards for content and activity that are curated by people, not dumb algorithms?</p> </div> </p> <p><a href="http://chieftech.com.au/what-about-curating-intranet-content-not-mana">Permalink</a> | <a href="http://chieftech.com.au/what-about-curating-intranet-content-not-mana#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=PMJyuPBDPTg:hRod6berMv4:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=PMJyuPBDPTg:hRod6berMv4:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=PMJyuPBDPTg:hRod6berMv4:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=PMJyuPBDPTg:hRod6berMv4:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=PMJyuPBDPTg:hRod6berMv4:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=PMJyuPBDPTg:hRod6berMv4:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=PMJyuPBDPTg:hRod6berMv4:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/PMJyuPBDPTg" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/what-about-curating-intranet-content-not-mana Thu, 05 Nov 2009 01:59:51 -0800 http://feedproxy.google.com/~r/Chieftech/~3/a25N6GQ4GOA/can-anyone-give-me-a-pulse-invite http://chieftech.com.au/can-anyone-give-me-a-pulse-invite <p> <div class="posterous_bookmarklet_entry"> <embed name="videoembedobj" type="application/x-shockwave-flash" src="http://www.novell.com/common/flash/jwplayer/player.swf" allowfullscreen="true" flashvars="file=http://cdn.novell.com/cached/video/2009/euc/collaboration/pulse_2.flv&amp;backcolor=333333&amp;frontcolor=eeeeee&amp;skin=/common/flash/jwplayer/skin_fy09launch.swf&amp;plugins=gapro-1&amp;gapro.accountid=UA-9518721-1" allowscriptaccess="always" height="388" wmode="opaque" quality="high" width="500" style="" /><div class="posterous_quote_citation">via <a href="http://www.novell.com/media/media.php?media=novell-pulse">novell.com</a></div> <p>Well, who would have guessed this would have come out of Novell? </p><p>I think Pulse actually makes <a href="http://chieftech.com.au/?tag=googlewave">Wave</a> a lot more interesting, if they can interoperate as well as Novell claims. </p><p>Hopefully we'll see more Pulses and Waves coming down the line too.</p></embed></div> </p> <p><a href="http://chieftech.com.au/can-anyone-give-me-a-pulse-invite">Permalink</a> | <a href="http://chieftech.com.au/can-anyone-give-me-a-pulse-invite#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=a25N6GQ4GOA:zlm2CLJhZX8:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=a25N6GQ4GOA:zlm2CLJhZX8:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=a25N6GQ4GOA:zlm2CLJhZX8:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=a25N6GQ4GOA:zlm2CLJhZX8:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=a25N6GQ4GOA:zlm2CLJhZX8:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=a25N6GQ4GOA:zlm2CLJhZX8:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=a25N6GQ4GOA:zlm2CLJhZX8:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/a25N6GQ4GOA" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/can-anyone-give-me-a-pulse-invite Wed, 04 Nov 2009 15:34:38 -0800 http://feedproxy.google.com/~r/Chieftech/~3/71t-t6jxnDA/just-seen-on-e2tv-lesson-learned-from-the-20 http://chieftech.com.au/just-seen-on-e2tv-lesson-learned-from-the-20 <p> <div><a href='http://posterous.com/getfile/files.posterous.com/chieftech/gPgLcsqdB4tmXijz6cgsd75BAlvFr13yoSiC1LaNGL74iCubOtUKpO01swZf/pastedGraphic.png'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/mlEgCtqviegYUCbpHvZmYUV6JKiDhiTTGTSPaM9sdQDJ7r0baWl4N4C6JnSi/pastedGraphic.png.scaled.500.jpg" width="500" height="383"/></a> </div><p />Just seen on&nbsp;<a href="http://www.e2conf.com/e2tv/">E2TV</a>. For the record, I've never said otherwise, but good to see evidence supporting this now coming through from the field.<p /><div>Having said that, the important point to also consider here is that the risks and cost associated with the technology itself have vastly improved. And as&nbsp;<a href="http://www.readwriteweb.com/enterprise/2009/11/is-enterprise-20-a-crock.php">RRW comment</a>:</div><p /><div><blockquote class="posterous_medium_quote">What's striking about asking questions about all of this is the absence of discussions about the monumental waste in IT spending over the years. Hundreds of billions of dollars have been lost to IT projects that have gone hay wire. The new world of enterprise 2.0 technologies are lightweight in comparison and a fraction of the cost.</blockquote><div><div style=""><p />And we haven't even begun to take into account the actual benefits of organisations that can work more productively, using social computing.</div><br class="Apple-interchange-newline" /> </div><br /></div> </p> <p><a href="http://chieftech.com.au/just-seen-on-e2tv-lesson-learned-from-the-20">Permalink</a> | <a href="http://chieftech.com.au/just-seen-on-e2tv-lesson-learned-from-the-20#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=71t-t6jxnDA:kUcaUnR8vg0:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=71t-t6jxnDA:kUcaUnR8vg0:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=71t-t6jxnDA:kUcaUnR8vg0:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=71t-t6jxnDA:kUcaUnR8vg0:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=71t-t6jxnDA:kUcaUnR8vg0:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=71t-t6jxnDA:kUcaUnR8vg0:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=71t-t6jxnDA:kUcaUnR8vg0:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/71t-t6jxnDA" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/just-seen-on-e2tv-lesson-learned-from-the-20 Tue, 03 Nov 2009 19:01:00 -0800 http://feedproxy.google.com/~r/Chieftech/~3/z3wAl30Zm9o/more-on-model-use-cases-for-gov-20-list-of-us http://chieftech.com.au/more-on-model-use-cases-for-gov-20-list-of-us <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_long_quote"> <p>Identifying Problems, Opportunities or Future Issues <br /> Description: Pre-cursers to specific policy consultation or used for market research and fact finding.</p> <p>* Future scanning and scenario planning <br /> * Pilots and research <br /> * Beta testing new services <br /> * Idea generation and innovation <br /> * Crowd sourcing</p> <p>Policy Consultation <br /> Description: Online engagement with the explicit goal of feeding into policy design.</p> <p>* High level or broad public policy consultation <br /> * Policy consultation involving sensitive issues <br /> * Policy consultation involving groups with strongly opposing views <br /> * Policy consultation involving specialists or specific stake holders <br /> * Collaborative policy development <br /> * Collaborative budgeting or funding allocation</p> <p>Customer Service and Service Delivery <br /> Description: The use of Web 2.0 techniques to provide customer service or deliver services to the community.</p> <p>* Online customer service - no privacy or commercial implications <br /> * Online customer service - personal/commercial privacy implications <br /> * Access to cultural or historical artefacts <br /> * Education, news and information sharing <br /> * Data sharing <br /> * Collaboration with non-government organisations <br /> * Resources for teaching and students</p> <p>Promotion and Communication <br /> Description: The use of digital media to communicate about government services, policy changes and other special events</p> <p>* Service availability <br /> * Changes to service availability <br /> * Recruitment <br /> * Compliance <br /> * Major national events <br /> * Emergency management</p> </blockquote> <div class="posterous_quote_citation">via <a href="http://groups.google.com.au/group/gov20canberra/msg/9af617f4fc2a4496">groups.google.com.au</a></div> <p>You might remember me talking about <a href="http://chieftech.com.au/wanted-model-use-cases-for-government-20">model use cases for Government 2.0</a>? This is actually part of our research for <a href="http://chieftech.com.au/gov-20-taskforce-project-8">Taskforce Project 8</a> - and we've now come up with the list of use cases quoted above that we would like your feedback about.</p> <p>I'm now asking:</p> <ul> <li>Can you think of anything that doesn't fit?</li> <li>What use cases are most important to you either personally (because&nbsp;you would like guidance) or for other people you work with (to help&nbsp;them understand what is involved)?</li> <li>Can you suggest any less well known examples that demonstrate these&nbsp;use cases in practice?</li> </ul> </div> </p> <p><a href="http://chieftech.com.au/more-on-model-use-cases-for-gov-20-list-of-us">Permalink</a> | <a href="http://chieftech.com.au/more-on-model-use-cases-for-gov-20-list-of-us#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=z3wAl30Zm9o:MCKkeANWOpA:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=z3wAl30Zm9o:MCKkeANWOpA:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=z3wAl30Zm9o:MCKkeANWOpA:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=z3wAl30Zm9o:MCKkeANWOpA:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=z3wAl30Zm9o:MCKkeANWOpA:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=z3wAl30Zm9o:MCKkeANWOpA:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=z3wAl30Zm9o:MCKkeANWOpA:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/z3wAl30Zm9o" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/more-on-model-use-cases-for-gov-20-list-of-us Tue, 03 Nov 2009 18:08:00 -0800 http://feedproxy.google.com/~r/Chieftech/~3/Ux_HF8IMcPk/gov-20-taskforce-project-8 http://chieftech.com.au/gov-20-taskforce-project-8 <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_long_quote">Headshift is currently completing a project for the <a href="http://gov2.net.au/">Government 2.0 Taskforce</a>, to develop online engagement guidelines and a Web 2.0 toolkit for Australian government agencies (see the brief - <a href="http://gov2.net.au/files/2009/09/Project-8-Brief.pdf">PDF</a> or <a href="http://gov2.net.au/files/2009/09/Project-8-Brief.rtf">RTF</a> format). <p /> <div>Our approach for this project involves creating use cases for online engagement that will underpin and connect the two main outputs from this project into something that will give some practical guidance to people working in the public service.</div> <p /> <div>We've already been reaching out to people about these use cases, both in person and online through forums like the <a href="http://groups.google.com.au/group/gov20canberra">Gov 2.0 Australia mailing list</a>, to get feedback and ideas. So if you are working in government and&nbsp;would like to provide feedback or have information to share, please get in touch.</div> </blockquote> <div class="posterous_quote_citation">via <a href="http://www.headshift.com/au/2009/11/we-are-currently-seeking-input.php">headshift.com</a></div> <p>A big personal thank you to everyone who has contributed feedback so far on our online engagement framework and model use cases.</p> </div> </p> <p><a href="http://chieftech.com.au/gov-20-taskforce-project-8">Permalink</a> | <a href="http://chieftech.com.au/gov-20-taskforce-project-8#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Ux_HF8IMcPk:n_wD_P3Rk0I:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Ux_HF8IMcPk:n_wD_P3Rk0I:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Ux_HF8IMcPk:n_wD_P3Rk0I:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=Ux_HF8IMcPk:n_wD_P3Rk0I:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Ux_HF8IMcPk:n_wD_P3Rk0I:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=Ux_HF8IMcPk:n_wD_P3Rk0I:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Ux_HF8IMcPk:n_wD_P3Rk0I:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/Ux_HF8IMcPk" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/gov-20-taskforce-project-8 Tue, 03 Nov 2009 16:32:00 -0800 http://feedproxy.google.com/~r/Chieftech/~3/-psnitB53ZY/open-government-or-just-reasonable-government http://chieftech.com.au/open-government-or-just-reasonable-government <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_medium_quote"> <p>It is much more usual for local government to operate from a position of, at best, indifference, or at worst active opposition to unregistered street gardens.</p> <p>Yarra council, by contrast, had the prescience to totally reverse its negative stance (with the help of some popular opposition to help them change their minds), and to come out in support not merely of a single garden but of guerilla gardens across the municipality.</p> </blockquote> <div class="posterous_quote_citation">via <a href="http://newmatilda.com/2009/11/02/green-light-guerilla-gardeners">newmatilda.com</a></div> <p>I've had this story about <a href="http://en.wikipedia.org/wiki/Guerrilla_gardening">guerilla gardening</a> sitting open for a while on my computer. What I like about it is that as much as its win for the guerilla gardeners, its also a win for all kinds of civic 'hackers' (<a href="http://chieftech.com.au/here-at-govhack">like the GovHack'ers</a>). I think it also says that, and speaking from the relative comfort of Australia, that perhaps what we need in this country isn't so much open government in its most radical sense, but just some 'reasonable government' that won't block innovation, experimentation and volunteer action without a really good reason. Then interesting things can happen.</p> <p>Hat tip to <a href="http://twitter.com/Deskimo/status/5359334249">David Gravina</a>.</p> </div> </p> <p><a href="http://chieftech.com.au/open-government-or-just-reasonable-government">Permalink</a> | <a href="http://chieftech.com.au/open-government-or-just-reasonable-government#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-psnitB53ZY:40diHor98J0:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-psnitB53ZY:40diHor98J0:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-psnitB53ZY:40diHor98J0:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=-psnitB53ZY:40diHor98J0:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-psnitB53ZY:40diHor98J0:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=-psnitB53ZY:40diHor98J0:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=-psnitB53ZY:40diHor98J0:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/-psnitB53ZY" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/open-government-or-just-reasonable-government Tue, 03 Nov 2009 11:36:51 -0800 http://feedproxy.google.com/~r/Chieftech/~3/yhAm5rikXB4/read-the-unofficial-guide-to-google-wave-onli http://chieftech.com.au/read-the-unofficial-guide-to-google-wave-onli <p> <div class="posterous_bookmarklet_entry"> <a href="http://completewaveguide.com/guide/The_Complete_Guide_to_Google_Wave"><img src="http://posterous.com/getfile/files.posterous.com/chieftech/dEJxhJFoJGrgoowAvnwfnxngmuzChhbvhllCsvnueBsvJhvDrjxDpbIgJlEt/media_httpcompletewaveguidecomimagesaacThecompleteguidetogooglewavecover01png_qJlCoibDGHyojAa.png.scaled500.png" width="295" height="439"/> </a> <div class="posterous_quote_citation">via <a href="http://completewaveguide.com/guide/The_Complete_Guide_to_Google_Wave">completewaveguide.com</a></div> <p>Even if you don't have a Wave account, its well worth having a read to understand the potential and also the challenge of Wave's "<i>Universally Confusing Initial User Experience</i>".</p></div> </p> <p><a href="http://chieftech.com.au/read-the-unofficial-guide-to-google-wave-onli">Permalink</a> | <a href="http://chieftech.com.au/read-the-unofficial-guide-to-google-wave-onli#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=yhAm5rikXB4:WO6tQH3mWJ8:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=yhAm5rikXB4:WO6tQH3mWJ8:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=yhAm5rikXB4:WO6tQH3mWJ8:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=yhAm5rikXB4:WO6tQH3mWJ8:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=yhAm5rikXB4:WO6tQH3mWJ8:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=yhAm5rikXB4:WO6tQH3mWJ8:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=yhAm5rikXB4:WO6tQH3mWJ8:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/yhAm5rikXB4" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/read-the-unofficial-guide-to-google-wave-onli Mon, 02 Nov 2009 22:39:22 -0800 http://feedproxy.google.com/~r/Chieftech/~3/h3tgnwZM0ug/otherinbox-sounds-good-but-no-you-cant-have-m http://chieftech.com.au/otherinbox-sounds-good-but-no-you-cant-have-m <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_long_quote"><h3>Who needs OtherInbox?</h3> <h5>Anyone who can't keep up with their email</h5> <p><strong>OtherInbox is great for people who shop online, interact with friends on social networking sites, subscribe to mailing lists and newsletters, try new software and websites, and more. It’s even perfect for recruiters listing job openings or real-estate agents with properties for sale.</strong></p></blockquote> <div class="posterous_quote_citation">via <a href="http://www.otherinbox.com/">otherinbox.com</a></div> <p>This sounds really, really good! While I try to use RSS as much as possible, I still find social networking and social media notifications waste a lot of time and space in my inboxes. </p><p>But I'm not sure I want to hand over my email password. And I'm sure corporate IT managers are going to really love this once they bring in support for Outlook, POP and IMAP mail services. </p><p>Thoughts?</p></div> </p> <p><a href="http://chieftech.com.au/otherinbox-sounds-good-but-no-you-cant-have-m">Permalink</a> | <a href="http://chieftech.com.au/otherinbox-sounds-good-but-no-you-cant-have-m#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=h3tgnwZM0ug:1jjYiytS3ak:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=h3tgnwZM0ug:1jjYiytS3ak:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=h3tgnwZM0ug:1jjYiytS3ak:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=h3tgnwZM0ug:1jjYiytS3ak:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=h3tgnwZM0ug:1jjYiytS3ak:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=h3tgnwZM0ug:1jjYiytS3ak:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=h3tgnwZM0ug:1jjYiytS3ak:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/h3tgnwZM0ug" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/otherinbox-sounds-good-but-no-you-cant-have-m Sun, 01 Nov 2009 12:32:56 -0800 http://feedproxy.google.com/~r/Chieftech/~3/NO4FtGdOLOw/12-knowledge-worker-profiles-matched-to-appro http://chieftech.com.au/12-knowledge-worker-profiles-matched-to-appro <p> <div class="posterous_bookmarklet_entry"> <a href="http://whatmatters.mckinseydigital.com/internet/using-technology-to-improve-workforce-collaboration?pg=2#comment"><a href='http://posterous.com/getfile/files.posterous.com/chieftech/IIujyEtsntvJbAAEEFqoknrCEkxeabwuoyroDuokzxzljonJCGhykisgeuvB/media_httpwhatmattersmckinseydigitalcomimages93tjpg_hiGdxdcIuqfapBC.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/IIujyEtsntvJbAAEEFqoknrCEkxeabwuoyroDuokzxzljonJCGhykisgeuvB/media_httpwhatmattersmckinseydigitalcomimages93tjpg_hiGdxdcIuqfapBC.jpg.scaled500.jpg" width="500" height="217"/></a> </a><div class="posterous_quote_citation">via <a href="http://whatmatters.mckinseydigital.com/internet/using-technology-to-improve-workforce-collaboration?pg=2#comment">whatmatters.mckinseydigital.com</a></div> <p>The authors of this short piece on collaboration propose 12 categories of knowledge worker that they have matched to different collaboration technologies that have defined as being well suited, adequate or ill suited. </p><p>I'm a little worried about some of the suggested technologies (they recommend fax machines for some, but why not scan-to-email?) and I think you need to be careful to rule out a tool that is marked as ill suited for collaboration as it might still have application to that knowledge worker *outside* the domain of collaboration itself. However, even thinking about the 12 categories does help to raise awareness that different knowledge workers have different collaboration needs, and that's a good thing! </p><p>They also 10 forms of waste in collaboration, which might be a great starting point for putting together a business case to support collaboration with technology.</p></div> </p> <p><a href="http://chieftech.com.au/12-knowledge-worker-profiles-matched-to-appro">Permalink</a> | <a href="http://chieftech.com.au/12-knowledge-worker-profiles-matched-to-appro#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=NO4FtGdOLOw:CIYDw3OL1TU:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=NO4FtGdOLOw:CIYDw3OL1TU:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=NO4FtGdOLOw:CIYDw3OL1TU:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=NO4FtGdOLOw:CIYDw3OL1TU:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=NO4FtGdOLOw:CIYDw3OL1TU:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=NO4FtGdOLOw:CIYDw3OL1TU:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=NO4FtGdOLOw:CIYDw3OL1TU:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/NO4FtGdOLOw" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/12-knowledge-worker-profiles-matched-to-appro Thu, 29 Oct 2009 21:26:12 -0700 http://feedproxy.google.com/~r/Chieftech/~3/Bgoji5fynEM/here-at-govhack http://chieftech.com.au/here-at-govhack <p> <p><a href='http://posterous.com/getfile/files.posterous.com/chieftech/qvJtDmsnceomggwGilEvsBHbBBAInDuFujqFzcfgFziveutiGwtzaHjetucx/IMG_0007.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/qvJtDmsnceomggwGilEvsBHbBBAInDuFujqFzcfgFziveutiGwtzaHjetucx/IMG_0007.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/vBAhodeyGrdidtxmqhiDDqjInEkFBekcsbsfrHasAkoalaIwDvstDdEFfslk/IMG_0008.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/vBAhodeyGrdidtxmqhiDDqjInEkFBekcsbsfrHasAkoalaIwDvstDdEFfslk/IMG_0008.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/qdlmhviCmbAJCcbeeuqawGygqDaDbEdeFDuIhfnvCJbcfDiBFqCxmJnxrxcA/IMG_0009.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/qdlmhviCmbAJCcbeeuqawGygqDaDbEdeFDuIhfnvCJbcfDiBFqCxmJnxrxcA/IMG_0009.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/hBIDeyhvEkElaxBnGHteJzosyIfBAkhrufHfvBxfzrBssmDdDBDJjdyhwEjt/IMG_0010.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/hBIDeyhvEkElaxBnGHteJzosyIfBAkhrufHfvBxfzrBssmDdDBDJjdyhwEjt/IMG_0010.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/BBIHmnosneDgGJHoxbtpCxbgxAfazhurdJewvjBigaGdtCmuyzbbBkjyqelm/IMG_0011.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/BBIHmnosneDgGJHoxbtpCxbgxAfazhurdJewvjBigaGdtCmuyzbbBkjyqelm/IMG_0011.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/tzgIwolhldIunEukiulenbIItDzwmEIkhqnnfzurtdAHDnifpbheeyrdcimj/IMG_0012.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/tzgIwolhldIunEukiulenbIItDzwmEIkhqnnfzurtdAHDnifpbheeyrdcimj/IMG_0012.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/khgFEkEuzlwlcCrafwjIzciaoDFbAeBbywAgtfpHehlzJoebFxnvvoFlozGp/IMG_0013.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/khgFEkEuzlwlcCrafwjIzciaoDFbAeBbywAgtfpHehlzJoebFxnvvoFlozGp/IMG_0013.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/mAqshFlFioFcbuxbmGrhbwfvwCaguxArkAbErhAswlyfrtckEsyJqGhFEwjq/IMG_0014.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/mAqshFlFioFcbuxbmGrhbwfvwCaguxArkAbErhAswlyfrtckEsyJqGhFEwjq/IMG_0014.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/mvaaBqpbdufJDJiztDiuyjGFFFvrzIFsiJxCagndtxmIGjndkkictmHCcble/IMG_0015.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/mvaaBqpbdufJDJiztDiuyjGFFFvrzIFsiJxCagndtxmIGjndkkictmHCcble/IMG_0015.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/hsHmonrgdvzhBbjcdEIigBqgjxekxaveveCFylEmAqjsyqsypqzsxIgnzBqI/IMG_0016.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/hsHmonrgdvzhBbjcdEIigBqgjxekxaveveCFylEmAqjsyqsypqzsxIgnzBqI/IMG_0016.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/fbtDJBamhBrwqbwoBaEAedgCgBgABFonaukCIFjEdszHoncdibcnHlbkvHqa/IMG_0017.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/fbtDJBamhBrwqbwoBaEAedgCgBgABFonaukCIFjEdszHoncdibcnHlbkvHqa/IMG_0017.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/pqcxvuooFclIgAElFgsaxoFDAkrjcdqxEElkFmHvuyEyDhCtFDDqfBmEyouy/IMG_0018.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/pqcxvuooFclIgAElFgsaxoFDAkrjcdqxEElkFmHvuyEyDhCtFDDqfBmEyouy/IMG_0018.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/bkyeFchxGGCtFJufzIpDgEIpcdrfuJFdJBspIIjcBeJvhmkCapIrmAmxijuA/IMG_0019.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/bkyeFchxGGCtFJufzIpDgEIpcdrfuJFdJBspIIjcBeJvhmkCapIrmAmxijuA/IMG_0019.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/cGcpEnsnHrlbofHmIEkpCvwecpCDdICFxbiFeCHfGhsdDltmamtrqfCdgGBa/IMG_0021.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/cGcpEnsnHrlbofHmIEkpCvwecpCDdICFxbiFeCHfGhsdDltmamtrqfCdgGBa/IMG_0021.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/zkdblFuAjjzpnqcDenvbbJikFhlcCthqDDmvdJDEBeDuyBntcwFtJlivHqwg/IMG_0022.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/zkdblFuAjjzpnqcDenvbbJikFhlcCthqDDmvdJDEBeDuyBntcwFtJlivHqwg/IMG_0022.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/vbmeggJuDhzjxcpbhpIoIhjtohIecgAvbDiAGbCkxurEaAkcdEJdBpGhzxzg/IMG_0023.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/vbmeggJuDhzjxcpbhpIoIhjtohIecgAvbDiAGbCkxurEaAkcdEJdBpGhzxzg/IMG_0023.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/anJcdtvArvajerlyGtHHhmtnCcChsntCygmqurGruBgcBElglhdjGBkyjpzw/IMG_0024.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/anJcdtvArvajerlyGtHHhmtnCcChsntCygmqurGruBgcBElglhdjGBkyjpzw/IMG_0024.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/FEFabznzfsHuCwefIabgyanJCCJbpmkCaIevvtvnyHeqhsymajwFzqDDhDgv/IMG_0025.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/FEFabznzfsHuCwefIabgyanJCCJbpmkCaIevvtvnyHeqhsymajwFzqDDhDgv/IMG_0025.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/zpgDrkDhwfEdijJvwdcHthvvrbIsciGFzFCHJDtjBeltzGmvhlqaiqfgussw/IMG_0026.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/zpgDrkDhwfEdijJvwdcHthvvrbIsciGFzFCHJDtjBeltzGmvhlqaiqfgussw/IMG_0026.jpg.scaled500.jpg" width="500" height="375"/></a> <a href='http://posterous.com/getfile/files.posterous.com/chieftech/opqIizzcscsyBxgtiibkaCGybpFoaeCgnGCntkIkxHxvjgGssljtjlCeJIAe/IMG_0027.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/opqIizzcscsyBxgtiibkaCGybpFoaeCgnGCntkIkxHxvjgGssljtjlCeJIAe/IMG_0027.jpg.scaled500.jpg" width="500" height="375"/></a> <div><a href='http://chieftech.com.au/here-at-govhack'>See and download the full gallery on posterous</a></div></p>I'm here at GovHack today/tonight and will be adding the odd photo during the afternoon and tonight. If you are here too, come find me and say hello! I'd love to chat about Gov 2.0. </p> <p><a href="http://chieftech.com.au/here-at-govhack">Permalink</a> | <a href="http://chieftech.com.au/here-at-govhack#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Bgoji5fynEM:un6aJkkBS1s:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Bgoji5fynEM:un6aJkkBS1s:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Bgoji5fynEM:un6aJkkBS1s:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=Bgoji5fynEM:un6aJkkBS1s:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Bgoji5fynEM:un6aJkkBS1s:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=Bgoji5fynEM:un6aJkkBS1s:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=Bgoji5fynEM:un6aJkkBS1s:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/Bgoji5fynEM" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/here-at-govhack Thu, 29 Oct 2009 04:26:00 -0700 http://feedproxy.google.com/~r/Chieftech/~3/tkbv_MbfHOg/a-wiki-name-tag http://chieftech.com.au/a-wiki-name-tag <p> <p><a href='http://posterous.com/getfile/files.posterous.com/chieftech/gfsHmzklaypjJIufewGkyktJslBxoetgtbJaJuDddhyCHktGnnIJgdnpfdam/IMG_0006.jpg.scaled1000.jpg'><img src="http://posterous.com/getfile/files.posterous.com/chieftech/gfsHmzklaypjJIufewGkyktJslBxoetgtbJaJuDddhyCHktGnnIJgdnpfdam/IMG_0006.jpg.scaled500.jpg" width="500" height="375"/></a> </p> <p>... and very appropriate for an open house at Atlassian tonight. A great oppourtunity to network with the Atlassian crew, other Atlassian partners, clients and also @trib :-)</p> <p>We also heard <a href="http://chieftech.com.au/recording-of-our-designing-for-adoption-webin">our Webinar is attracting lots of interest</a> which is great to hear!</p> </p> <p><a href="http://chieftech.com.au/a-wiki-name-tag">Permalink</a> | <a href="http://chieftech.com.au/a-wiki-name-tag#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=tkbv_MbfHOg:I-ZrXhmjMzs:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=tkbv_MbfHOg:I-ZrXhmjMzs:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=tkbv_MbfHOg:I-ZrXhmjMzs:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=tkbv_MbfHOg:I-ZrXhmjMzs:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=tkbv_MbfHOg:I-ZrXhmjMzs:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=tkbv_MbfHOg:I-ZrXhmjMzs:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=tkbv_MbfHOg:I-ZrXhmjMzs:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/tkbv_MbfHOg" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/a-wiki-name-tag Tue, 27 Oct 2009 20:26:47 -0700 http://feedproxy.google.com/~r/Chieftech/~3/YvVU9lLUjSU/the-australian-health-sector-needs-a-whole-ne http://chieftech.com.au/the-australian-health-sector-needs-a-whole-ne <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_medium_quote"><p><strong>OPEN source software offers one cure for clinical system implementation woes, as authorities struggle to find solutions that meet all medical requirements, a leading health informatics researcher says.</strong></p> <p>...</p> <p>Rather than the all-in, big-bang approach of a full CIS (clinical information system) implementation, an open, standards-based approach would allow a more incremental, lower risk approach, with organic expansion based on lessons learnt.</p></blockquote> <div class="posterous_quote_citation">via <a href="http://www.australianit.news.com.au/story/0,,26271153-5013040,00.html">australianit.news.com.au</a></div> <p>I think the mixing of terminology around open source software and open standards is a little confusing in the piece. However, what is clear is that complex environments, like we find in health care, need new approaches to information technology to avoid the mistakes of the past. This includes open source software, open standards, etc but also new approaches to procurement, support, solution design and project management. Just focusing on open source software itself is missing the bigger picture of the challenge. And what about the hardware too?</p></div> </p> <p><a href="http://chieftech.com.au/the-australian-health-sector-needs-a-whole-ne">Permalink</a> | <a href="http://chieftech.com.au/the-australian-health-sector-needs-a-whole-ne#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YvVU9lLUjSU:QWoN1FlsATQ:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YvVU9lLUjSU:QWoN1FlsATQ:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YvVU9lLUjSU:QWoN1FlsATQ:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=YvVU9lLUjSU:QWoN1FlsATQ:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YvVU9lLUjSU:QWoN1FlsATQ:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=YvVU9lLUjSU:QWoN1FlsATQ:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=YvVU9lLUjSU:QWoN1FlsATQ:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/YvVU9lLUjSU" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/the-australian-health-sector-needs-a-whole-ne Tue, 27 Oct 2009 18:04:00 -0700 http://feedproxy.google.com/~r/Chieftech/~3/TXJiRhVhYAA/wanted-model-use-cases-for-government-20 http://chieftech.com.au/wanted-model-use-cases-for-government-20 <p> <div class="posterous_bookmarklet_entry"> <object height="355" width="425"> <param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialstrategyamsterdam2009-091027130349-phpapp02&amp;stripped_title=participation-and-open-data" /> <param name="allowFullScreen" value="true" /> <param name="allowScriptAccess" value="always" /><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialstrategyamsterdam2009-091027130349-phpapp02&amp;stripped_title=participation-and-open-data" type="application/x-shockwave-flash" height="355" width="425"></embed> </param></param></param></object> <div class="posterous_quote_citation">via <a href="http://www.headshift.com/blog/2009/10/social-strategy-talk-participa.php">headshift.com</a></div> <p>With <a href="http://www.govhack.org/">GovHack</a> coming up this weekend, its quite timely that <a href="http://www.socialstrategytalk.com/">over in Europe</a> here is Lee talking about the value of open data. (BTW Don't just look at the slides - Lee has provided a set of great notes to go with his slides.)</p> <p>I'm quite interested in 'use cases' for Government 2.0 at the moment and in this presentation Lee talks about three use cases related to participation and open data:</p> <ul> <li>Make invisible data visible &amp; leverage open data for improvement;</li> <li>Participation &amp; feedback can drive evolutionary improvement, enable co-design of services; and</li> <li>Treat government budgets as innovation funds &amp; build solutions with people.</li> </ul> <p>I've actually been thinking a lot about high level use cases for Government 2.0 more broadly than just those that relate to open data and I've playing around with a number of models. Unfortunately, most government participation models I've come across are focused on policy consultation, however Government 2.0 participation goes beyond simply providing feedback about policy changes.</p> <p>Putting aside political uses of social media, some of the different ways of defining the overall scope of participation in Government I've come up with include this breakdown:</p> <ul> <li><strong>Policy Consultation</strong> (naturally - however, with Government 2.0 we can go beyond just 'consultation');</li> <li><strong>Identification of Problems, Opportunities or Possibilities</strong> (I like the application of '<a href="http://en.wikipedia.org/wiki/Serious_game">serious games</a>' in this area);</li> <li><strong>Service Delivery</strong>; and&nbsp;</li> <li><strong>Campaigns</strong> - i.e. communication to the public using social media and social networks</li> </ul> <p>Lee also positions participation and Open Data in the context of the Headshift/Dachis Social Business Design framework and I think that certainly helps to define how social computing-based and design-based approaches, however it doesn't necessarily define the space (and its not intended to do that).</p> <p>So, I'm interested know...</p> <ul> <li>How would <strong>you</strong> break down the scope of participation for Government 2.0; and</li> <li>Based on either my own or other frameworks for Government 2.0 participation, what kinds of model use cases would you suggest that could fit into such a framework?</li> </ul> </div> <div class="posterous_bookmarklet_entry">For example, a model use case in my framework might be using social media for communicating public health issues or collaborative scenario planning on the long term impacts of a global issue, such as the ageing population.</div> <p /> <div class="posterous_bookmarklet_entry"><span style="font-weight: bold;">Feel free to critique my ideas. I'm very interested to hear what you have to say.</span></div> <p /> <div class="posterous_bookmarklet_entry"><strong><span style="font-weight: normal;"><em>PS. I'll be a GovHack on Friday, so feel free to come and find me in person as I'd love to chat more about this.</em></span></strong></div> </p> <p><a href="http://chieftech.com.au/wanted-model-use-cases-for-government-20">Permalink</a> | <a href="http://chieftech.com.au/wanted-model-use-cases-for-government-20#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=TXJiRhVhYAA:eDqMNEOObmo:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=TXJiRhVhYAA:eDqMNEOObmo:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=TXJiRhVhYAA:eDqMNEOObmo:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=TXJiRhVhYAA:eDqMNEOObmo:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=TXJiRhVhYAA:eDqMNEOObmo:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=TXJiRhVhYAA:eDqMNEOObmo:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=TXJiRhVhYAA:eDqMNEOObmo:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/TXJiRhVhYAA" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/wanted-model-use-cases-for-government-20 Tue, 27 Oct 2009 17:10:11 -0700 http://feedproxy.google.com/~r/Chieftech/~3/gfdLjP_XsDo/tweeting-at-a-conference-not-rude-just-ineffe http://chieftech.com.au/tweeting-at-a-conference-not-rude-just-ineffe <p> <div class="posterous_bookmarklet_entry"> <blockquote class="posterous_long_quote">Learn one thing about Twitter: it is a unique medium of 140 character <br />or less communications. It's like the haiku of the real-time Web. If <br />what you have to say is often longer than those 140 characters, maybe <br />you're using the wrong medium. <p> Dig this. When you're at a large conference with (say) 20 people live <br />tweeting every interesting sentence from every speaker, are you <br />thinking about your audience? I seriously hope not, because you're <br />often delivering them a bundle of jumbled thoughts. And when you start <br />retweeting each other, and then people not at the conference start <br />retweeting *that* everything stops being real-time and becomes <br />wrong-time. We don't yet have filters and interfaces that can make <br />sense of this stuff. </p><p> Dig this too. There are alternatives. While celebrations of YouTube <br />and Twitter happen at dedicated events, you're overlooking less-used <br />social technologies with great features, like Viddler and Posterous. <br />Look at my last few Posterous posts: they were from a conference I <br />attended. But instead of burying my nose in my BlackBerry for two <br />days, I listened and took notes, and when I saw something worthy of <br />250 or so words, I wrote a short post for Posterous and pushed the <br />info to Twitter, Facebook, Blogger, Xanga, Plurk, and more. What's up. </p><p> Experiment with Web 2.0 technologies. Think about your audience. Do <br />what's valuable for your community. Engage.</p></blockquote> <div class="posterous_quote_citation">via <a href="http://markdrapeau.posterous.com/a-talk-is-bigger-than-a-tweet">markdrapeau.posterous.com</a></div> <p>This was worth quoting in full. Mark Drapeau raises some good points. There is no doubt social media is changing how with interact at conferences and other events. But now that we've had a bit of time to experiment with Twitter, which was fine, perhaps it is time to step back and look at what actually works best?</p></div> </p> <p><a href="http://chieftech.com.au/tweeting-at-a-conference-not-rude-just-ineffe">Permalink</a> | <a href="http://chieftech.com.au/tweeting-at-a-conference-not-rude-just-ineffe#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=gfdLjP_XsDo:WE__puJznDI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=gfdLjP_XsDo:WE__puJznDI:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=gfdLjP_XsDo:WE__puJznDI:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=gfdLjP_XsDo:WE__puJznDI:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=gfdLjP_XsDo:WE__puJznDI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Chieftech?i=gfdLjP_XsDo:WE__puJznDI:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Chieftech?a=gfdLjP_XsDo:WE__puJznDI:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Chieftech?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Chieftech/~4/gfdLjP_XsDo" height="1" width="1"/> http://files.posterous.com/user_profile_pics/80701/twitter.jpg http://posterous.com/people/eIKHKOLRFD James Dellow chieftech James Dellow http://chieftech.com.au/tweeting-at-a-conference-not-rude-just-ineffe