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    <title>Auto</title>
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      <title>Complaints Down, But Huge Jump in Inquiries Means Shoppers Are Doing Their Homework</title>
      <pubDate>Thu, 01 Mar 2012 06:00:00 GMT</pubDate>
      <description>Consumer savvy, smart shopping and common sense all had a great year. Consumers asked BBB for help more than 103 million times in 2011, up from 87 million in 2010 and the highest rate in the organization’s 100-year history.&lt;div class="feedflare"&gt;
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      <title>BBB Advice for Avoiding Automobile Repair Scams</title>
      <pubDate>Tue, 28 Feb 2012 06:00:00 GMT</pubDate>
      <description>When your vehicle needs repairs you should know how to find a reliable mechanic. Better Business Bureau recommends following a few key pointers to ensure that your automobile gets fixed without a glitch.&lt;div class="feedflare"&gt;
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