Mary's Blog
Uhm...Can We Talk...
August 4, 2015
Written by Jane Hanson, CCG Trainer Every client asks about CRUTCH words--- Uhms and Ahs … like … so .. you know ….. which take away from our credibility. They are really the result of our m...
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Xerox CEO says Copy This for Promotions
June 18, 2013
Last night I was at a small Park Avenue cocktail party for WOMEN IN AMERICA, women in the C Suite who mentor high potential women. Ursula Burns got up and gave advice. Her top tip: "It's not about you." She said too ofte...
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Rx for Medical Emergencies while Speaking
June 13, 2013
When talking to a large audience, most good speakers prepare for challenging questions, and even technical failure, but few have a game plan for a medical emergencies. They thankfully don't happen that often, but that doesn't mean never, and you ne...
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Commencement lesson: Focus on what YOU care about!
May 19, 2013
Lester Holt, the wonderful NBC anchor I knew from my days as a New York street reporter, got me going. He showed a clip of President Obama delivering a commencement speech this weekend to Morehouse College, the only private, all male, historical...
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Focus to Finish Well - 3 Common Mistakes and Lessons Learned
April 18, 2013
Most athletic coaches have been up to bat, swung and missed. A coach's personal experience is important in the game of communication as well. So here is my miss and lessons learned: I was asked to give a presenation on having better conversations to ...
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The Devil is the Detail...So is the Impact
February 13, 2013
President Obama is a good speaker whether or not you like what he speaks. Here are top take aways from his speech last night for business leaders today: · Develop 3 main points · &n...
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49ers Coach Plays Offense with the Press
February 4, 2013
49ers' Coach Jim Harbaugh is no doubt getting a lot of reporter questions about the Super Bowl loss, but he'll handle them. A few days ago the WSJ wrote a big story about how the coach successfully DODGES media questions and I've interpreted 3 o...
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Feed the Animals so You Can Feast
January 16, 2013
I've worked with musicians who don't want to talk about the music that made them famous, clothing designers who'd prefer to talk about the poetry they're writing, and comedians who refuse to say something funny on command. Each is understandable...
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Repeat but not Verbatim
January 6, 2013
Mitch McConnell stayed on message, but he drove me off my rocker this morning on Meet the Press. Over and over the Senate Minority leader said we have to focus on "..the biggest problem confronting our country and our future." There is no q...
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Stories for a happy ending
December 21, 2012
A leader in the not for profit world came to me for tips on inspiring audiences. He cares deeply about the people his charity serves but he is a scientist and accustomed to delivering data. Facts can be persuasive but it is stories, emotions that ins...
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