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              </script><div class="the-edge-wrap"><div class="content-wrap"><div class="container bg-white pb-4 topic-wrap"><div class="position-relative"><div class="w-100 position-absolute"></div><div class="row"><div class="col-lg-8"><div class="edge-top-wrap"><h1 class="edge-title">Cloud Computing &amp; Infrastructure</h1><h3 class="edge-des">News and insights for IT execs who seek a deeper understanding of cloud migration, cloud resiliency, cloud spending, hybrid and multicloud, supercomputing, and quantum evolution. Addresses questions about the potential returns on investment for cloud adoption, considerations to weight when choosing a cloud service provider, possibilities for developing cloud strategies, how cloud infrastructure can change the way organizations operate, and the intersection of cloud with other technologies.</h3><div class="hr-edge-des"></div></div></div></div><div class="infinite-scroll-component__outerdiv"><div class="infinite-scroll-component " style="height:auto;overflow:auto;-webkit-overflow-scrolling:touch"><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/devops/q-a-us-patent-and-trademark-offices-cio-on-cloud-and-devsecops" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Q&A: US Patent and Trademark Office's CIO on Cloud and DevSecOps</span><div class="article-body">Jamie Holcombe talks about developing a “software factory” drawing upon DevSecOps methodology and GitLab to help it modernize software development within his agency.</div><div class="d-md-none arcile-date">February 24, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Jamie Holcombe talks about developing a “software factory” drawing upon DevSecOps methodology and GitLab to help it modernize software development within his agency.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Joao-Pierre S. Ruth<!-- -->,<!-- --> <!-- -->Senior Writer</span></div><div class="arcile-date">February 24, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">8 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/cloud-in-2023-from-customer-transformation-to-the-metaverse" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Cloud in 2023: From Customer Transformation to the Metaverse</span><div class="article-body">Cloud has always been a catalyst for transformation yet now it is ushering in a new wave of innovation -- particularly for the metaverse experience.</div><div class="d-md-none arcile-date">February 24, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Cloud has always been a catalyst for transformation yet now it is ushering in a new wave of innovation -- particularly for the metaverse experience.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Bob Moore<!-- -->,<!-- --> <!-- -->AWS Practice and US AWS Alliance Leader, PwC</span></div><div class="arcile-date">February 24, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">4 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a><div class="informa-dfp-ads add-border-bottom add-pb" data-size="fluid" data-name="Native_Ad_native_topic_1v" data-targeting="pos=native_topic_1v"></div></div></div></div><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/talking-cloud-journeys-and-transition-lessons-at-google-nyc" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Talking Cloud Journeys and Transition Lessons at Google NYC</span><div class="article-body">Panel discussed coping with resistance to change and finding the right operational mix as companies explore the cloud.</div><div class="d-md-none arcile-date">February 13, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Panel discussed coping with resistance to change and finding the right operational mix as companies explore the cloud.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Joao-Pierre S. Ruth<!-- -->,<!-- --> <!-- -->Senior Writer</span></div><div class="arcile-date">February 13, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">4 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/3-ways-the-cloud-will-shape-ai-in-2023" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">3 Ways the Cloud Will Shape AI in 2023</span><div class="article-body">Cloud advances will enable AI breakthroughs, shape cybersecurity and compliance strategies, and provide opportunities for the financially savvy and nimble.</div><div class="d-md-none arcile-date">February 13, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Cloud advances will enable AI breakthroughs, shape cybersecurity and compliance strategies, and provide opportunities for the financially savvy and nimble.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Greg McGraw<!-- -->,<!-- --> <!-- -->Co-Founder and CEO, MacStadium</span></div><div class="arcile-date">February 13, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">4 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/lessons-learned-from-the-top-cloud-outages-of-2022" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Lessons Learned From the Top Cloud Outages of 2022</span><div class="article-body">IT pros need to choose their cloud providers carefully but also ensure network resiliency and visibility are in place to recover from the problem as quickly as possible.</div><div class="d-md-none arcile-date">February 13, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">IT pros need to choose their cloud providers carefully but also ensure network resiliency and visibility are in place to recover from the problem as quickly as possible.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Network Computing<!-- -->,<!-- --> <!-- -->Contributor</span></div><div class="arcile-date">February 13, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">1 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/costs-tech-skills-impeding-network-modernization-efforts" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Costs, Tech Skills Impeding Network Modernization Efforts</span><div class="article-body">Companies overwhelmingly plan to upgrade their networks, but they lack network engineering chops and modernization projects are busting their budgets, according to an Asperitas Consulting survey. </div><div class="d-md-none arcile-date">February 10, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Companies overwhelmingly plan to upgrade their networks, but they lack network engineering chops and modernization projects are busting their budgets, according to an Asperitas Consulting survey. </div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Brian T. Horowitz<!-- -->,<!-- --> <!-- -->Contributing Reporter</span></div><div class="arcile-date">February 10, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">4 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/success-in-the-cloud-requires-an-attitude-change" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Success in the Cloud Requires an Attitude Change</span><div class="article-body">Migrating from legacy environments to the cloud requires changes to the way organizations approach DevOps, FinOps, SecOps and more.</div><div class="d-md-none arcile-date">February 10, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Migrating from legacy environments to the cloud requires changes to the way organizations approach DevOps, FinOps, SecOps and more.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Jake Echanove<!-- -->,<!-- --> <!-- -->SVP Solution Architecture, Lemongrass</span></div><div class="arcile-date">February 10, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">4 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/security-and-risk-strategy/a-week-of-rampant-ransomware-attacks-breaking-down-ion-vmware-attacks" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">A Week of Rampant Ransomware: Breaking Down Ion, VMware Attacks</span><div class="article-body">A stretch of recent ransomware incidents impacted semiconductor manufacturer MKS Instruments, the Ion Markets derivatives platform, and VMware ESXi servers across the globe. Here's what IT leaders should know. </div><div class="d-md-none arcile-date">February 08, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">A stretch of recent ransomware incidents impacted semiconductor manufacturer MKS Instruments, the Ion Markets derivatives platform, and VMware ESXi servers across the globe. Here's what IT leaders should know. </div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Brian T. Horowitz<!-- -->,<!-- --> <!-- -->Contributing Reporter</span></div><div class="arcile-date">February 08, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">5 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/sustainability/virginia-beach-using-sensor-data-to-respond-to-extreme-weather" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Virginia Beach Using Sensor Data to Respond to Extreme Weather</span><div class="article-body">Developing a network of sensors to predict potential flooding meant bringing together and analyzing disparate data in the cloud with machine learning.</div><div class="d-md-none arcile-date">February 06, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Developing a network of sensors to predict potential flooding meant bringing together and analyzing disparate data in the cloud with machine learning.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Joao-Pierre S. Ruth<!-- -->,<!-- --> <!-- -->Senior Writer</span></div><div class="arcile-date">February 06, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">3 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/strategic-cio/sap-layoffs-what-cios-should-know" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">SAP Layoffs: What CIOs Should Know</span><div class="article-body">The company’s reduction of about 2.5% of its workforce may coincide with a sale of Qualtrics.</div><div class="d-md-none arcile-date">February 01, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">The company’s reduction of about 2.5% of its workforce may coincide with a sale of Qualtrics.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Brian T. Horowitz<!-- -->,<!-- --> <!-- -->Contributing Reporter</span></div><div class="arcile-date">February 01, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">3 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a><div class="informa-dfp-ads add-border-bottom add-pb" data-size="fluid" data-name="Native_Ad_native_topic_2v" data-targeting="pos=native_topic_2v"></div></div></div></div><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/chaos-engineering-benefits-of-building-a-test-strategy-" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Chaos Engineering: Benefits of Building a Test Strategy</span><div class="article-body">Experiments with chaos engineering can help uncover systemic weaknesses or gaps in their understanding, leading to improved designs and building resilience. </div><div class="d-md-none arcile-date">January 30, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Experiments with chaos engineering can help uncover systemic weaknesses or gaps in their understanding, leading to improved designs and building resilience. </div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Nathan Eddy<!-- -->,<!-- --> <!-- -->Freelance Writer</span></div><div class="arcile-date">January 30, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">5 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/3-key-cloud-computing-trends-to-consider-when-planning-your-it-budget" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">3 Key Cloud Computing Trends to Consider When Planning Your IT Budget</span><div class="article-body">As remote and hybrid work rises in popularity, so will the adoption of technologies that prioritize agile, secure end-user computing.</div><div class="d-md-none arcile-date">January 30, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">As remote and hybrid work rises in popularity, so will the adoption of technologies that prioritize agile, secure end-user computing.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Amitabh Sinha<!-- -->,<!-- --> <!-- -->Co-Founder and CEO, Workspot</span></div><div class="arcile-date">January 30, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">4 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/disruptive-2022-technologies-and-events-that-will-drive-it-agendas-in-2023" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Disruptive 2022 Technologies and Events That Will Drive IT Agendas in 2023</span><div class="article-body">Technologies like Wi-Fi 6E, staffing issues, and events like the Tonga volcano and cloud outages that occurred last year, will have a great impact on enterprise IT this year.</div><div class="d-md-none arcile-date">January 30, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Technologies like Wi-Fi 6E, staffing issues, and events like the Tonga volcano and cloud outages that occurred last year, will have a great impact on enterprise IT this year.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Salvatore Salamone<!-- -->,<!-- --> <!-- -->Managing Editor, Network Computing</span></div><div class="arcile-date">January 30, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">1 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a></div></div></div><div class="topic-content-article"><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/cloud/in-multi-cloud-iaas-providers-networking-solutions-aren-t-good-enough" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">In Multi-Cloud, IaaS Providers' Networking Solutions Aren't Good Enough</span><div class="article-body">Nearly all the organizations in EMA's latest survey are interested in deploying an end-to-end, multi-cloud networking solution that can enable a consistent architecture across their cloud providers and their on-premises networks.</div><div class="d-md-none arcile-date">January 26, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Nearly all the organizations in EMA's latest survey are interested in deploying an end-to-end, multi-cloud networking solution that can enable a consistent architecture across their cloud providers and their on-premises networks.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Network Computing<!-- -->,<!-- --> <!-- -->Contributor</span></div><div class="arcile-date">January 26, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">1 MIN READ</span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><div class="lazyload-wrapper " style="margin:auto"><div style="height:13px" class="lazyload-placeholder"></div></div><span class="ml-1">Article</span></div></div></div></a><div class="informa-dfp-ads add-border-bottom add-pb" data-size="fluid" data-name="Native_Ad_native_topic_3v" data-targeting="pos=native_topic_3v"></div></div></div></div><div class="topic-content-article"><div id="detect_page_1"></div><div class="row"><div class="col-lg-8"><a href="https://www.informationweek.com/strategic-cio/taking-the-reins-on-it-interoperability-" class="article-edge-wrap article-edge-wrap--link"><div class="article-top d-flex"><div class="article-left"><div class="lazyload-wrapper " style="margin:auto"><div style="height:105px" class="lazyload-placeholder"></div></div></div><div class="article-right ml-4 d-flex"><span class="article-title">Taking the Reins on IT Interoperability</span><div class="article-body">Organizations with a better grip on it recognize that interoperability isn’t a final destination, it’s an ongoing process that requires a constant examination of OT, IT and business needs.</div><div class="d-md-none arcile-date">January 19, 2023</div></div></div><div class="article-bottom"><div class="article-body d-md-none">Organizations with a better grip on it recognize that interoperability isn’t a final destination, it’s an ongoing process that requires a constant examination of OT, IT and business needs.</div><div class="d-flex justify-content-between align-items-center"><div class="arcile-author d-flex align-items-center"><div class="lazyload-wrapper " style="margin:auto"><div style="height:24px" class="lazyload-placeholder"></div></div><span class="ml-3">by <!-- -->Samuel Greengard<!-- -->,<!-- --> <!-- -->Contributing Reporter</span></div><div class="arcile-date">January 19, 2023</div></div><div class="article-bottom-infor d-flex"><div class="article-bottom-infor-item"><span></span></div><div class="bd-line"></div><div class="article-bottom-infor-item"><svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8.894.754a.513.513 0 01.392-.016A6.667 6.667 0 117 .333.513.513 0 117 1.36a5.642 5.642 0 101.935.342.513.513 0 01-.04-.947z" fill="#585E79"></path><path d="M6.636 3.561a.513.513 0 01.876.363v2.865l2.026 2.026a.513.513 0 01-.725.725L6.637 7.364A.512.512 0 016.487 7V3.924c0-.136.053-.267.15-.363z" fill="#585E79"></path></svg><span class="ml-1">6 MIN 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Ruth","author_email":"Joao-Pierre.Ruth@informa.com","author_role":"Senior Writer","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltc8eda68549e8e2ca/60b1ea45d64f195504537bba/Joao-Pierre-Ruth.png"},"social_links":{"linkedin_link":{"title":"Joao-Pierre Ruth","href":"https://www.linkedin.com/in/joaopierre/"},"twitter_link":{"title":"Joao-Pierre Ruth","href":"https://twitter.com/jpruth"}},"title":"Joao-Pierre S. Ruth","url":"/author/joao-pierre-s-ruth"}],"body":"\u003cp\u003eEven the federal agency that puts its stamp on new, original innovations has had to update its infrastructure using DevSecOps for a cloud-based world.\u003c/p\u003e\u003cp\u003eUnited States Patent and Trademark Office dealt with a software system outage in 2018 that disrupted the patent application filing process and exposed a need for more effective data recovery. The downing of the Patent Application Locating and Monitoring system, which tracks progress in the patent process, along with other legacy software applications, helped prompted changes at the federal agency.\u003c/p\u003e\u003cp\u003eJamie Holcombe, the USPTO's Chief Information Officer, spoke with InformationWeek about taking advantage of modern resources such as GitLab along with DevSecOps methods to improve time delivery on IT updates, shifting to the cloud, and improving resiliency.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch4\u003eWhat was happening at the USPTO that drove the changes you made? What was the pain point?\u003c/h4\u003e\u003cp\u003eWhat was the burning platform? Why did you have to jump off into the sea because everything around was just going to hell? Well, what had happened was, before I even arrived at the agency, the Patent and Trademark Office experienced an 11-day outage where over 9,000 employees could not work.\u003c/p\u003e\u003cp\u003eWhy couldn’t they work? They were using old, outdated applications -- which is okay; everybody uses old apps -- but they didn’t practice on how to come back and be resilient. When they took out those backup files to lay over the top and bring the database up, they didn’t know how, and they failed not once but twice.\u003c/p\u003e\u003cp\u003eThe third one they were able to lay over the top and got back continuity of operations. The only problem was it was 9 petabytes of information and they had failed to back up the indices of the database. So, it took over eight days to rebuild the indices. That’s a lesson learned.\u003c/p\u003e\u003cp\u003eThat was the burning platform. Then there were a lot of complaints by the business that IT was slow and “You can never deliver on the new stuff.”\u003c/p\u003e\u003cp\u003eWell, I’m sorry when you’re trying to attach a flame-throwing or a very fast car on an old platform. It’s very, very difficult. I compared it to a Model T Ford with a Ford F-150 -- you just can’t put them together; they don’t work. There was a real need to change the underlying platforms.\u003c/p\u003e\u003cp\u003eThe ingenuity involved in making that Model T act like a Ford F-150 is phenomenal. These guys are really competent and great at what they do, but you can only do so much with so little.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch4\u003eOnce you were confronting this situation, what was the process for taking the next steps? In the private sector, someone in the C-suite will make decisions. What steps, as a government entity, did you need to take to get things going?\u003c/h4\u003e\u003cp\u003eI do come from the commercial world. Although I started out my career in the military, I soon went over to the intelligence world, which has a lot of advanced technologies, then I went into the commercial world -- I got back into the government, then I went commercial, and then I went government. I’ve been in and out of the government from the commercial world.\u003c/p\u003e\u003cp\u003eOne of the things that I try to bring in is the newness, the ability to take advances in technology and implement them for what’s currently existing. So, the process is very commercial. You got to figure out where you are, take your inventory. You got to describe where you’re going to go with the vision, and then you’ve got to describe the map -- how to get from here to there. During the inventory process, what I found out -- very competent people, very old technology. The vision was to create the ability to move from the old into the new using the cloud as our primary goal, our target.\u003c/p\u003e\u003cp\u003eThere are some mainframe applications that just were not meant for the cloud. But the biggest thing that happened was we weren’t able to operate in a contingency. You can’t just move all these old apps into the cloud and expect it to work. We should have learned from our backup problem. Let’s not just have a hot-cold situation. Let’s create the vision that we have a hot-hot situation so that we’re able to run and one of the sites goes down, no matter. The other site’s running. We might have a degradation of performance but that doesn’t mean you still can’t get on.\u003c/p\u003e\u003cp\u003eWhen we tried to actually do that with the equipment that we had -- womp, womp, womp -- it did not work. It failed miserably. We did not have the compute. We did not have the storage. Nor did we have the bandwidth.\u003c/p\u003e\u003cp\u003eOne of the big things was to get a new data center that was up to speed for the Internet Age. That’s what we’ve done over the past three years. We’ve been able to create a new data center for the old applications that we need to be on-prem.\u003c/p\u003e\u003cp\u003eWe have gone over the last three years and put about 33 - 34% of our 200 applications out in the cloud. We’ve also moved now over 43% of our old applications into the datacenter so we have a hot-hot operation. We’re not there yet, but we’re almost there.\u003c/p\u003e\u003cp\u003eWe had to really change the culture because although people had a great client server architecture background, the way the cloud works is a lot different. Asynchronous, concurrent programming is a lot different than the old client server, fat client networks. I’m not saying we don’t have fat clients -- it’s tough. We’re trying to move toward a more edgeless application suite. We’ve taken the old, integrated ERP. That’s exactly why when one application fouled up, all the other ones didn’t work.\u003c/p\u003e\u003cp\u003eOne of the visions was to ensure that if one application went down, it wouldn’t cascade to the others. That is the microservice when you stave off a full stack and then use that separately and apart from all the other processes.\u003c/p\u003e\u003cp\u003eHow we did that was we eliminated the project management office -- how does a government agency do that? You create the product category environment and instead of having fits and starts, starts and stops with the projects we do every year, you just continually have the same products moving over and over.\u003c/p\u003e\u003cp\u003eWe have integrated project teams on our product side. They run agile DevSecOps. That “Sec” needs to be in there -- you need to have that from the beginning.\u003c/p\u003e\u003cp\u003eThat was another vision to get out of our cybersecurity vulnerabilities by having everybody responsible for their own security.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch4\u003eHow did GitLab resources become part of your modernization process?\u003c/h4\u003e\u003cp\u003eThere’s a lot of goodness in using GitHub and GitLab. The thing about standardization and the ability to have one place to go to and to trust that open-source part. We have our own, with our change control and version control, but without that type of management and standardization, you’re not going to get the throughput for automation that you need. You can pick different containers. You can pick different ways to put the CI/CD pipeline together, but you always have to have the common base to pull from, that foundation, that change control, that version control.\u003c/p\u003e\u003cp\u003eWhat we loved about [GitLab] was the fact that we can use it very efficiently but also very flexibly. We don’t have to adapt all the time. We can use what we’ve created before.\u003c/p\u003e\u003cp\u003eBefore we might have put out a major version in six months. We’re doing it now every quarter at least, if not two or three times a month.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch4\u003eWhat are the current trends and forces that your agency must deal with in terms of the way technology is evolving? Software development is changing, and AI is making headlines. How has this affected the way you work or what you focus on?\u003c/h4\u003e\u003cp\u003eThe hardest thing is to take emerging technologies, not bet the farm but at the same time have enough understanding of the ability for these pros and cons, whether or not they’ll work for you or your business, then to scale it.\u003c/p\u003e\u003cp\u003eIn all of our emerging technologies, we have to first prove the benefits that it works. The pros and cons will be developed and determined during that first 30-, 60-, 90-day period. Once that’s complete, once you know that it works, then you have to go to the next stage, which is scaling. Scaling is a lot different than just proving pros and cons. It might not be able to scale based on the fact that compute, storage, or bandwidth is just not there. So, you really have to do your scaling model.\u003c/p\u003e\u003cp\u003eFinally, the third step in the deployment, is get an executive champion to take the risk of putting it into production fully.\u003c/p\u003e\u003cp\u003eWe have a huge portfolio of artificial intelligence and machine learning. Everyone’s getting a little more sophisticated in AI. We’ve taken machine learning to a different level. We’re doing that in our classification of our patents as they come through. It’s enabled us to release many of our old contractors.\u003c/p\u003e\u003cp\u003eWe still have people look at the exceptions to ensure that on the feedback loop it actually is improving that precision instead of creating chaos. We have over 600,000 applications every year. There’s some set of a couple thousand that are probably exception based. Even though we have 94-95% precision, we still have 5% that we have to deal with on a human level. We’ve improved but there’s always more room for improvement.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWhat to Read Next:\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/devops/spotting-devsecops-warning-signs-and-responding-to-failures\" target=\"_self\"\u003eSpotting DevSecOps Warning Signs and Responding to Failures\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/devops/is-it-time-to-rethink-devsecops-after-major-security-breaches-\" target=\"_self\"\u003eIs It Time to Rethink DevSecOps After Major Security Breaches?\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/security-and-risk-strategy/6-worthless-security-tactics-that-won-t-go-away\" target=\"_self\"\u003e6 Worthless Security Tactics That Won't Go Away\u003c/a\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","byline":"","created_at":"2023-02-23T18:14:51.218Z","created_by":"bltba563c1ff9f38a73","featured_image":{"_version":1,"is_dir":false,"uid":"blt1502a6399b4e8110","ACL":{},"content_type":"image/jpeg","created_at":"2023-02-23T22:09:33.514Z","created_by":"bltba563c1ff9f38a73","file_size":"66506","filename":"HolcombeOfficialPhoto_USPTO.jpg","parent_uid":null,"tags":[],"title":"HolcombeOfficialPhoto_USPTO.jpg","updated_at":"2023-02-23T22:09:33.514Z","updated_by":"bltba563c1ff9f38a73","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-24T13:00:00.061Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt1502a6399b4e8110/63f7e41df99724571a3aa948/HolcombeOfficialPhoto_USPTO.jpg"},"featured_image_caption":"Jamie Holcombe, USPTO's Chief Information Officer","featured_image_credit":"USPTO","image_alt_text":"","keywords":[],"old_url":"","published_date":"2023-02-24T13:00:00.000Z","seo":{"meta_title":"Q\u0026A: US Patent and Trademark Office's CIO on Cloud and DevSecOps","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Jamie Holcombe talks about developing a “software factory” drawing upon DevSecOps methodology and GitLab to help it modernize software development within his agency.","tags":[],"term_selector":{"historyOfPrimaryTerm":["devops"],"primaryTerm":"devops","primaryTermInRealText":"Development / DevOps","primaryCategoryBelonged":"devops","actualUrl":"/devops/q-a-us-patent-and-trademark-offices-cio-on-cloud-and-devsecops","secondaryTerm":["cloud","data-centers","project-management","strategic-cio","it-strategy","executive-insights-and-innovation","enterprise-agility"]},"title":"Q\u0026A: US Patent and Trademark Office's CIO on Cloud and DevSecOps","updated_at":"2023-02-24T14:22:47.623Z","updated_by":"bltba563c1ff9f38a73","url":"/q-a-us-patent-and-trademark-offices-cio-on-cloud-and-devsecops","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-24T14:22:56.983Z","user":"bltba563c1ff9f38a73"}},"sort":[1677243600000]},{"_index":"article_v1","_type":"_doc","_id":"blt8e90ab04ddd156c4","_score":null,"_source":{"locale":"en-us","uid":"blt8e90ab04ddd156c4","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt841705ccbde5c15f","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Bob Moore","author_email":"bob.moore@pwc.com ","author_role":"AWS Practice and US AWS Alliance Leader, PwC","image_alt_text":"Bob Moore","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltb53da258e4369ffa/63f7cb7e5916bb53edb7cf3b/Bob_Moore-pwc.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"","href":""}},"title":"Bob Moore","url":"/author/bob-moore"},{"author_name":"Paige Hayes","author_email":"paige.hayes@pwc.com","author_role":"Global AWS Alliance Leader, PwC","image_alt_text":"Paige Hayes","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt45f8e624970e0417/63f7cbdb6d96a212150b2b91/Paige_Hayes-pwc.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"","href":""}},"title":"Paige Hayes","url":"/author/paige-hayes"}],"body":"\u003cp\u003eDuring times of crisis, many companies cease all but core activities. They stop investing, improving, and innovating. They view stagnation as the only way to survive uncertainty. But the truth is, nothing is ever certain. While specific types of instability call for more conservative measures, progressive companies double down and come out better on the other side.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eFor them, disruption provides the perfect opportunity to rethink and evolve at a faster pace. We saw this at the beginning of the pandemic and have reached another inflection point. Smart businesses are laying the groundwork now for what’s next, especially in customer transformation --\u0026nbsp;despite unpredictable market conditions across industries --\u0026nbsp;and they’re doing so through cloud.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eReaching the Metaverse Through Cloud\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThese companies are accelerating their cloud journeys while taking time to define visions around the next-gen customer experience and applying cutting-edge ideas, like the metaverse. They want to build something more than a novelty to deliver true differentiation.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eSo whether for fun and reward, like \u003ca href=\"https://www.pwc.com/us/en/library/case-studies/chipotle.html\" target=\"_blank\"\u003eChipotle’s\u003c/a\u003e consumer-facing metaverse initiative that gave fans the opportunity to roll burritos and earn bucks, or to train thousands of geographically dispersed technicians on how to repair a device --\u0026nbsp;without bringing them all together in one place and disrupting operations -- metaverse applications can be transformative.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eBut before most companies can build transformative applications, they also have to build trust. Creating an amazing experience won’t matter if your employees or customers don’t believe in the technology or worry about their personal data.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eNow is the time to establish solid foundations to be known for long-term success -- such as cloud and metaverse-specific governance. Plus, whether for sales, employee engagement or customer experience, companies will need to define the outcomes they seek.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eFor example, enterprise use cases such as optimizing operations -- like a digital recreation of supply chain, manufacturing and logistics processes -- will help align metaverse initiatives with the overall business strategy. These learnings can then be applied to helping transform the customer experience.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eAn Ecosystem to Fill a Skills Gap\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eAchieving both internal and customer transformation goals will likely take a combination of build and buy. Whenever an innovation emerges, new talent is needed to make it come to life, many of whom do not yet exist in house.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe cloud, metaverse, and its supporting technologies will require highly specialized and even obscure skills. Blockchain, for example, is responsible for most digital asset activities, which support certain metaverse transactions and financial services.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eAcquiring skills should be a top priority for organizations that want to optimize cloud and succeed in the metaverse. Upskilling might mean sending tech experts in adjacent fields for focused training or making new hires. Fostering a culture that attracts and engages entrepreneurial-minded technologists will also set businesses up for success.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eBeyond facilitating internal learnings, companies should look to partner with knowledgeable technology and service providers to help ensure their initiatives can be implemented quickly with the most meaningful outcomes.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eThe Three Top Trends in Cloud and Metaverse for 2023\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eWith all this in mind, we’ll see a few specific cloud and metaverse trends emerge this year. Here are the top three:\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eFor one, businesses will lead the next wave of adoption. Until now, early metaverse adopters were consumers --\u0026nbsp;gamers and techies, for example. In 2023, business applications will take the lead. Already, “metaverse-in-a-box” tools for recruitment, training and workplace collaboration are growing in popularity. Opportunities to use the metaverse to enhance the customer experience -- both driving loyalty among existing customers and reaching new ones -- are also rising fast. The metaverse for business is maturing to the point in which experiments or proofs of concept aren’t enough. Instead, aim for concrete business outcomes.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn another shift, AI (rather than VR which is what most people think of related to the metaverse) will take metaverse activities to a new level. Aside from its ability to power digital twins, AI can turn metaverse data into business value, drawing insights from what metaverse avatars buy, how they play, who they meet and how they engage with brands. For example, if customers are entering the metaverse through a headset, AI may also be able to tell you where they’re looking, what their body type is, even how they’re breathing.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eOf course, such intensely personal data gathering could become a distressing privacy violation, so it will be imperative to use both AI and metaverse data responsibly. A “trust by design” approach can help privacy policies both stay ahead of regulations and foster a trusted metaverse brand. In fact, the metaverse’s advance may provide a good chance to upgrade data management and governance more generally.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn the area of skills, non-tech executives will enter the metaverse spotlight. The C-suite will need to rethink interactions and experience in their related functions. Non-tech executives will need to work closely with each other and with CDOs, CIOs and CISOs, who will be creating and protecting the metaverse infrastructure, experience, and data pipelines that will be needed for customer transformation.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eOne thing to watch out for: When every senior executive plays a role in an initiative, lines can be crossed or projects can stall because no one fully owns them. Giving one senior executive primary responsibility can help avoid this pitfall. It might be a new role (chief metaverse officer) or bestowed on an existing one, like chief digital officer.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eCloud has always been a means for transformation. Until now, that’s mostly meant optimizing internally. Now, it’s the path to next-gen customer experience.\u003c/p\u003e","byline":"","created_at":"2023-02-23T20:34:16.045Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"bltc00c7a38bbd29f33","ACL":{},"content_type":"image/jpeg","created_at":"2023-02-23T20:33:46.289Z","created_by":"blt7e0f195bfdae4f92","file_size":"110220","filename":"dataspeed-_ImagesRouges-alamy.jpg","parent_uid":null,"tags":[],"title":"dataspeed-_ImagesRouges-alamy.jpg","updated_at":"2023-02-23T20:33:46.289Z","updated_by":"blt7e0f195bfdae4f92","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-24T12:00:00.069Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltc00c7a38bbd29f33/63f7cdaaab854a10af4284fd/dataspeed-_ImagesRouges-alamy.jpg"},"featured_image_caption":"","featured_image_credit":" ImagesRouges via Alamy Stock","image_alt_text":"Data tunnel traveling at high speed. Abstract background for tech concept. Block chain or metaverse data.","keywords":[],"old_url":"","published_date":"2023-02-24T12:00:00.000Z","seo":{"meta_title":"Cloud in 2023: From Customer Transformation to the Metaverse","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Cloud has always been a catalyst for transformation yet now it is ushering in a new wave of innovation -- particularly for the metaverse experience.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/cloud-in-2023-from-customer-transformation-to-the-metaverse","secondaryTerm":["big-data"]},"title":"Cloud in 2023: From Customer Transformation to the Metaverse","updated_at":"2023-02-23T20:35:30.325Z","updated_by":"blt7e0f195bfdae4f92","url":"/cloud-in-2023-from-customer-transformation-to-the-metaverse","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-24T12:00:00.101Z","user":"blt7e0f195bfdae4f92"}},"sort":[1677240000000]},{"_index":"article_v1","_type":"_doc","_id":"blte000f8c99c36ae73","_score":null,"_source":{"locale":"en-us","uid":"blte000f8c99c36ae73","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt1c8209c0605319e2","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Joao-Pierre S. Ruth","author_email":"Joao-Pierre.Ruth@informa.com","author_role":"Senior Writer","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltc8eda68549e8e2ca/60b1ea45d64f195504537bba/Joao-Pierre-Ruth.png"},"social_links":{"linkedin_link":{"title":"Joao-Pierre Ruth","href":"https://www.linkedin.com/in/joaopierre/"},"twitter_link":{"title":"Joao-Pierre Ruth","href":"https://twitter.com/jpruth"}},"title":"Joao-Pierre S. Ruth","url":"/author/joao-pierre-s-ruth"}],"body":"\u003cp\u003eStubborn reluctance to adopt the cloud continues to hinder some organizations, according to a group of cloud advocates who gathered at Google New York last week, but the benefits of making the transition could be worth the effort.\u003c/p\u003e\u003cp\u003eThe latest session of C2C Global held in Google’s office in the Chelsea neighborhood of New York touched on data monetization and other going concerns in cloud. James Tsai, financial services lead, cloud value \u0026 transformation advisors with Google, moderated a panel discussion on early cloud transformation woes and a few stories from the trenches about making such moves worthwhile.\u003c/p\u003e\u003cp\u003e“The resistance to going to the cloud is sometimes still a little surprising thing for us as we work across all these different enterprises,” said Sharonyka Kumar, group vice president and global head of Google practice at Publicis Sapient. There can be assumptions by a company that the cloud is a cost-reduction mechanism, she said, but it is really a way to help innovate, grow, and create additional revenue streams. “That’s still a big thing that a lot of enterprises are still not fully understanding,” Kumar said.\u003c/p\u003e\u003cp\u003eThere can be a personal element to some resistance to the cloud, said Mark Etherington, operating advisor with OpCo. Getting some people’s heads around the idea of the cloud, he said, can be a difficult part of the transition as individuals tied to the existing infrastructure may feel their futures are at risk. In some cases, companies that eventually do adopt the cloud might not leverage it properly after they embrace it. “There are very few workloads that really can’t run in the cloud and yet the number of excuses I’ve heard over the years for not running in the cloud -- If I had a dollar for every one,” Etherington quipped. “Don’t underestimate human nature and how difficult it is for people to think their jobs are being threatened.”\u003c/p\u003e\u003cp\u003eEven tech-oriented companies may go through their own learning curve with the cloud. Geoff Tudor, director of Google Cloud solutions at NetApp, talked about his company’s cloud journey as they sought to find the right balance adapting to certain resources being spun up and then taken down constantly. “Getting the FinOps right, so that we can meet estimates and have predictability in that, has been a struggle,” he said.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eCloud Territory\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e The cloud is the native territory for many startups, but some of the enterprises they aim to take on as clients might not be ready immediately to take advantage of this digital space. “A lot of the brands we work with are using legacy systems that are more archaic and can be painful to work with,” says Derek Canton, CEO of Paerpay, a startup that developed a contactless payment solution for restaurants.\u003c/p\u003e\u003cp\u003eHe said his startup can provide real-time insights to the brands it works with, and that includes tailoring the solution to function with older systems. Since Paerpay is cloud-based, Canton said his company has an edge in speed to market, being able to send over an API to get clients started quickly. “Being a small startup … it’s really about how we can support these brands [in a way] that’s high impact but also doesn’t create tons of technical debt,” he said.\u003c/p\u003e\u003cp\u003eThe flexibility of the cloud still requires some planning and foresight to take advantage of, according to Michael Beal, CEO of Data Capital Management. For all the potential the cloud promises, memory capacity in workflows can still be a constraint, he said, even as virtual machines get spun up automatically in response to demand.\u003c/p\u003e\u003cp\u003eWhen Beal’s team got its start, they were excited about the seemingly limitless potential of horizontal compute, he said, but there were restrictions and choices still had to be made. “If you have a lot more data that’s coming on, unless you’ve been really thoughtful about the sharing of the memory … you’re still going to have these engineering challenges,” Beal said.\u003c/p\u003e\u003cp\u003eA cloud-based approach to infrastructure allows for building and paring down resources as needed, he said, though it also requires discipline within the organization, specifically with teams knowing the workflows and allowing for flexibility to get work done. “We’re out here trying to create things that have never been created before,” Beal said. “It’s already hard enough -- we shouldn’t create artificial barriers to our team being able to get things done.”\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWhat to Read Next:\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/cloud/costs-tech-skills-impeding-network-modernization-efforts\" target=\"_blank\"\u003eCosts, Tech Skills Impeding Network Modernization Efforts\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/cloud/success-in-the-cloud-requires-an-attitude-change\" target=\"_blank\"\u003eSuccess in the Cloud Requires an Attitude Change\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/sustainability/virginia-beach-using-sensor-data-to-respond-to-extreme-weather\" target=\"_blank\"\u003eVirginia Beach Using Sensor Data to Respond to Extreme Weather\u003c/a\u003e\u003c/p\u003e","byline":"","created_at":"2023-02-10T20:18:02.659Z","created_by":"bltba563c1ff9f38a73","featured_image":{"_version":1,"is_dir":false,"uid":"blta78b413cb0fd79d9","ACL":{},"content_type":"image/jpeg","created_at":"2023-02-10T21:16:34.288Z","created_by":"bltba563c1ff9f38a73","file_size":"224880","filename":"IMG_2476_2.jpg","parent_uid":null,"tags":[],"title":"IMG_2476_2.jpg","updated_at":"2023-02-10T21:16:34.288Z","updated_by":"bltba563c1ff9f38a73","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-13T13:00:00.089Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blta78b413cb0fd79d9/63e6b432ae94246927eed923/IMG_2476_2.jpg"},"featured_image_caption":"Sharonyka Kumar, Michael Beal, and Mark Etherington at Google NYC","featured_image_credit":"Joao-Pierre S. Ruth","image_alt_text":"","keywords":[],"old_url":"","published_date":"2023-02-13T13:00:00.000Z","seo":{"meta_title":"Talking Cloud Journeys and Transition Lessons at Google NYC","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Panel discussed coping with resistance to change and finding the right operational mix as companies explore the cloud.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/talking-cloud-journeys-and-transition-lessons-at-google-nyc","secondaryTerm":["infrastructure-as-a-service","platform-as-a-service","software-as-a-service","strategic-cio","it-strategy","executive-insights-and-innovation","digital-business","enterprise-agility"]},"title":"Talking Cloud Journeys and Transition Lessons at Google NYC","updated_at":"2023-02-10T21:16:40.749Z","updated_by":"bltba563c1ff9f38a73","url":"/talking-cloud-journeys-and-transition-lessons-at-google-nyc","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-13T13:00:00.070Z","user":"blt7e0f195bfdae4f92"}},"sort":[1676293200000]},{"_index":"article_v1","_type":"_doc","_id":"blt850bcb00ca484b6e","_score":null,"_source":{"locale":"en-us","uid":"blt850bcb00ca484b6e","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt841705ccbde5c15f","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Greg McGraw","author_email":"gmcgraw@macstadium.com","author_role":"Co-Founder and CEO, MacStadium","image_alt_text":"Greg McGraw","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt88c96a0e5fad3cf6/63e54b32107de669dd43558c/Greg_McGraw-_MacStadium.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"Greg McGraw","href":"https://www.linkedin.com/in/gregorymcgraw/ "}},"title":"Greg McGraw","url":"/author/greg-mcgraw"},{"author_name":"Chris Chapman","author_email":"cchapman@macstadium.com ","author_role":"Chief Technology Officer, MacStadium","image_alt_text":"Chris Chapman","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt283c1d5e99037441/63e54c50107de669dd435590/Chris_Chapman-_MacStadium.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"Chris Chapman","href":"https://www.linkedin.com/in/chrischapmanatl/ "}},"title":"Chris Chapman","url":"/author/chris-chapman"}],"body":"\u003cp\u003eHybrid and multi-cloud environments continued to grow and evolve last year, enabling \u003ca href=\"https://cosmosmagazine.com/technology/ai-generative-technology/\" target=\"_blank\"\u003estunning advances\u003c/a\u003e in artificial-intelligence technologies and expanded opportunities for companies to flourish and scale.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eSimultaneously, US \u003ca href=\"https://www.cnbc.com/2022/11/10/heres-the-inflation-breakdown-for-october-2022-in-one-chart.html\" target=\"_blank\"\u003einflation mushroomed\u003c/a\u003e to a 40-year peak and rates remain higher than at any time since the early 1980s. More expensive prices across the board have forced tech companies to right-size their spending, an action executives hope ultimately will make services more available to small and midsized businesses.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eSavvy tech companies will take advantage of the convergence of these trends in 2023. Opportunities exist for budget-conscious leaders in the cloud and AI arenas, cybersecurity enhancement and creativity regarding cloud-resource expenditures. These are three predictions we see coming to fruition this year:\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003e1. Continued AI breakthroughs due to increasing cloud options\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eThe ability to serve and integrate solutions across cloud providers or on premises will become tech-company table stakes. Further testing and experimenting with AI systems and machine learning tools, like \u003ca href=\"https://www.spice.xyz/\" target=\"_blank\"\u003eSpice AI\u003c/a\u003e, to perform art-to-documentation, code-assistance and other functions will spur innovations that surpass those we witnessed last year in \u003ca href=\"https://techcrunch.com/2022/10/28/generative-ai/\" target=\"_blank\"\u003egenerative AI\u003c/a\u003e. Cloud systems with more sophisticated intelligence will help accelerate development, support, customer interaction and adaptive tooling.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eStreaming services in the gaming and general entertainment industries will showcase cloud-computing progress. Netflix, for example, \u003ca href=\"https://www.theverge.com/2022/11/30/23485871/netflix-mobile-games-cats-and-soup-reigns-three-kingdoms\" target=\"_blank\"\u003eis producing\u003c/a\u003e an impressive suite of games. Unity’s 2021 \u003ca href=\"https://www.protocol.com/unity-weta-digital-acquisition\" target=\"_blank\"\u003eacquisition\u003c/a\u003e of Weta Digital for $1.6 billion last year offers a sign of what’s to come. Unity’s move augmented the company’s offerings that now span gaming, movies, and other streaming services. Such forward movement will expand technology uses and capabilities, even into cloud-based remote work.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003e2. Cybersecurity and compliance will pervade all tech-company operations\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eGlobal security threats are on the rise. The challenges of varying service levels across multi-cloud environments will continue to drive capabilities for compliance regulations and service-level consistency. Meeting security requirements across evermore complex environments will be imperative. Doing so will protect a business’s digital assets and public perception as it fulfills the promise of service delivery.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eGlobal regulations affecting tech companies, such as the 2022 \u003ca href=\"https://ec.europa.eu/commission/presscorner/detail/en/IP_22_6423\" target=\"_blank\"\u003eEuropean Union Digital Markets Act\u003c/a\u003e, could have a significant impact on cloud and other technology providers. The new law, which went into effect November 1, seeks to establish a level playing field within the digital economy, removing barriers to competing with the likes of Amazon, Google, and Meta. Restrictions include banning the combination of data from two services owned by the same company. Fines may be levied against those businesses that violate the act.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe act and comparable EU regulations and trends are forcing interoperability and openness across platforms. The effects range from a multi-cloud stimulus to new challenges confronting cloud providers: disclosure of how algorithms and automated workflows operate and where and how data is used. Even hardware faces changes because platforms now must be compatible. Apple, for instance, needs to adopt USB-C power for iPhones.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003e3. Spend strategies become paramount in an economic downturn\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eA true recession eventually will cause businesses to pull back on overall cloud spend. Yet flexible cloud capacity makes a viable choice.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eCompanies’ budget allocations for cloud expenditures and capabilities already have emerged as a go-to mechanism for improving economic risk management. If there are cost-efficient choices that offer services fitting a company’s needs, goals remain within reach. Maintaining flexibility for managing spend and spend control is a massive driver for cloud and cloud services. This doesn’t necessarily ensure growth in the cloud industry during a declining economy. Instead, the cloud sector serves as an avenue for companies to fine-tune and accurately control resources and spend management, even if that means reducing capacity for a time period to be more efficient.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eStill, investor interest in cloud companies and cutting-edge cloud-first and cloud-native businesses that use clouds could intensify. These are the corporations fueling some of the most impressive new technologies. But simply being a cloud is no longer enough to move the needle. Having a software-enabled solution that limitlessly scales and maximizes cloud optimization -- not to mention customer adoption, sticky revenue and growth-buttressing variable costs -- will attract investors once the flow of capital returns to tech companies.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eNegative macroeconomic conditions need not, and arguably should not, curtail a company’s cloud-related growth plans. Done smartly, spending on cloud resources could lead to business success. Cloud companies that prove nimble, offering customers easier ways to grow, will be investor targets. Tech companies must be cognizant of the escalating hurdles in the cybersecurity and regulatory realms to minimize business friction in 2023. And a more diverse cloud landscape during the coming year will yield yet-unseen AI achievements.\u003c/p\u003e","byline":"","created_at":"2023-02-09T20:00:07.373Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"blt0f3e9bc62abbd421","ACL":{},"content_type":"image/jpeg","created_at":"2021-07-05T10:40:11.995Z","created_by":"blt5ee151557599d2cd","file_size":"64991","filename":"Cloud_Automation-SydaProductions-Adobe.jpg","parent_uid":"blt0e5d71babf70ac72","tags":[],"title":"Cloud_Automation-SydaProductions-Adobe.jpg","updated_at":"2021-07-05T10:40:11.995Z","updated_by":"blt5ee151557599d2cd","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2021-07-28T04:06:00.110Z","user":"blt5ee151557599d2cd"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt0f3e9bc62abbd421/60e2e18ced354a206ee188a4/Cloud_Automation-SydaProductions-Adobe.jpg"},"featured_image_caption":"","featured_image_credit":"SydaProductions via Adobe Stock","image_alt_text":"robotic arm touching a cloud","keywords":[],"old_url":"","published_date":"2023-02-13T12:00:00.000Z","seo":{"meta_title":"3 Ways the Cloud Will Shape AI in 2023","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Cloud advances will enable AI breakthroughs, shape cybersecurity and compliance strategies, and provide opportunities for the financially savvy and nimble.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/3-ways-the-cloud-will-shape-ai-in-2023","secondaryTerm":["ai-or-machine-learning"]},"title":"3 Ways the Cloud Will Shape AI in 2023","updated_at":"2023-02-10T21:20:09.387Z","updated_by":"blt7e0f195bfdae4f92","url":"/3-ways-the-cloud-will-shape-ai-in-2023","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-13T12:00:00.066Z","user":"blt7e0f195bfdae4f92"}},"sort":[1676289600000]},{"_index":"article_v1","_type":"_doc","_id":"blt1ab0f3fc8309cea2","_score":null,"_source":{"locale":"en-us","uid":"blt1ab0f3fc8309cea2","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt841705ccbde5c15f","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Network Computing","author_email":"soprano0319@yahoo.com","author_role":"Contributor","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt4bac692824c5b3e6/60d45d1ee1461d39eb81a7ce/nwc-cont2-125x125.jpg"},"title":"Network Computing","url":"/author/network-computing"}],"body":"\u003cp\u003e\u003cspan\u003eThe cloud has become an important component of almost every organization's business strategy. Companies rely on cloud computing to power modern applications and SaaS-based services to enable critical business functions. While most of the cloud providers have invested heavily in resilient operations, outages still occur from time to time. It's important to note that cloud downtime can occur for several reasons. It might be something at the cloud provider, but it could also be a network issue, DNS problem, security event, or other.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eThe reality is cloud outages happen from time to time. The important thing is to understand why they occurred and what can be learned from them. \u003c/span\u003e\u003c/span\u003e\u003cspan\u003e\u003cspan\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003ch2\u003e\u003ca href=\"https://www.networkcomputing.com/cloud-infrastructure/lessons-learned-top-cloud-outages-2022\" target=\"_blank\"\u003e\u003cem\u003e\u003cstrong\u003eRead the Full Article on Network Computing\u003c/strong\u003e\u003c/em\u003e\u003c/a\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","byline":"","created_at":"2023-02-10T14:26:54.912Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"blt843989d06fb6c312","ACL":{},"content_type":"image/jpeg","created_at":"2021-07-05T10:15:03.135Z","created_by":"blt5ee151557599d2cd","file_size":"64451","filename":"cloudcompute_peshkov-AdobeStock.jpg","parent_uid":"blt0e5d71babf70ac72","tags":[],"title":"cloudcompute_peshkov-AdobeStock.jpg","updated_at":"2021-07-05T10:15:03.135Z","updated_by":"blt5ee151557599d2cd","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2021-07-28T04:05:14.940Z","user":"blt5ee151557599d2cd"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt843989d06fb6c312/60e2dba7b08e424bfbc417d7/cloudcompute_peshkov-AdobeStock.jpg"},"featured_image_caption":"","featured_image_credit":"peshkov via Adobe Stock","image_alt_text":"cloud technology abstract","keywords":[],"old_url":"","published_date":"2023-02-13T11:00:00.000Z","seo":{"meta_title":"","meta_description":"","meta_keywords":"","canonical_url":"https://www.networkcomputing.com/cloud-infrastructure/lessons-learned-top-cloud-outages-2022"},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"IT pros need to choose their cloud providers carefully but also ensure network resiliency and visibility are in place to recover from the problem as quickly as possible.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/lessons-learned-from-the-top-cloud-outages-of-2022"},"title":"Lessons Learned From the Top Cloud Outages of 2022","updated_at":"2023-02-10T21:21:22.248Z","updated_by":"blt7e0f195bfdae4f92","url":"/lessons-learned-from-the-top-cloud-outages-of-2022","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-13T11:00:00.051Z","user":"blt7e0f195bfdae4f92"}},"sort":[1676286000000]},{"_index":"article_v1","_type":"_doc","_id":"blte3224120357eb496","_score":null,"_source":{"locale":"en-us","uid":"blte3224120357eb496","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt1c8209c0605319e2","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Brian T. Horowitz","author_email":"bthorowitz@gmail.com","author_role":"Contributing Reporter","image_alt_text":"tech journalist Brian T. Horowitz","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt4e4adf60b986c98e/63da7adedd86c23be164bec3/BrianTHorowitz_headshot_January_2023_01.jpeg"},"social_links":{"twitter_link":{"title":"bthorowitz","href":"https://twitter.com/bthorowitz"},"linkedin_link":{"title":"","href":""}},"title":"Brian T. Horowitz","url":"/author/brian-t-horowitz"}],"body":"\u003cp\u003eOrganizations across many industries clearly have network modernization on their to-do lists, but challenges such as steep costs and a lack of key skills hold them back, according to the results of a \u003ca href=\"https://asperitas.consulting/2023/02/02/current-state-of-network-modernization/\" target=\"_blank\"\u003estudy\u003c/a\u003e called “Current State of Network Modernization” released Feb. 9 by \u003ca href=\"http://www.asperitas.consulting/\" target=\"_blank\"\u003eAsperitas Consulting\u003c/a\u003e, a cloud services company.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eAlthough 86% of the network operators or administrators surveyed planned to modernize their network, only 5% had fully done so, the study revealed. In addition, 51% of the respondents said their companies had only finished less than half of their network modernization projects.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eFor the study, Asperitas commissioned research firm PureSpectrum to interview 250 network administrators or operators at\u0026nbsp;companies in multiple industries with at least 1,000 employees. The \u003ca href=\"https://www.informationweek.com/cloud/cloud-without-modernization-is-an-antipattern\" target=\"_blank\"\u003ecloud\u003c/a\u003e is a central component to network modernization. Organizations modernize their networks with cloud software and service providers to achieve increased agility, flexibility, and scalability, according to Asperitas.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn addition, 35% of the respondents highlighted increased availability of the network and its services as an incentive to modernize. When it comes to the meaning of network modernization, 41% of the network operators cited ease of integration with outside services such as public clouds or software as a service, while 19% mentioned ease of enhancements and scale, and 18% called out the need to secure a network.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eObstacles of Costs and Skills Hamper Network Modernization\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eNetwork modernization brings a steeper bill than refreshing a single application, and survey results on costs were an eye-opener, according to Scott Wheeler, cloud practice lead at Asperitas.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Surprisingly one of the largest challenges for network modernization is getting the funds to do the work,” Wheeler tells InformationWeek. “What we have seen is that it is often difficult to get money for infrastructure projects like network modernization, as they address a core enterprise capability (networking) rather than a specific software application, which is much easier to associate with a business outcome.”\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn fact, the respondents said an enterprise would likely spend between 5% and 15% of its IT budget on a network modernization project.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn addition, respondents mentioned a lack of skills as a key challenge when tackling network modernization. They highlighted network engineering, network architecture, project management and security architecture as the skills most in need.\u003c/p\u003e\u003cp\u003e“Often there are not enough internal resources with the skills to do the work, and often there aren’t enough qualified partners to assist in doing the work,” Wheeler says.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003e5G, Cloud WAN to Lead Future Network Modernization\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe Asperitas survey revealed what network administrators and operators foresee for networking trends in the future. In fact, 37% of respondents highlighted 5G/mobile edge as a top network trend, and 31% of IT experts surveyed mentioned cloud WAN as a leading trend. Meanwhile, 21% called out edge computing enablement as a top trend, and 12% chose SD-WAN.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eHowever, these results surprised the Asperitas team, according to Wheeler.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Thirty-seven percent working on 5G/mobile edge seemed very high, and 12% for SD-WAN seemed low,” he says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eCompanies such as \u003ca href=\"https://www.ibm.com/industries/telecom-media-entertainment/resources/5g-network-modernization/\" target=\"_blank\"\u003eIBM\u003c/a\u003e and \u003ca href=\"https://www.ericsson.com/en/cases/2020/sogno-initiative-for-power-network-modernization\" target=\"_blank\"\u003eEricsson\u003c/a\u003e have promoted 5G as a key ingredient in network modernization. For example, Ericsson has worked with partners in the European Union’s Service Oriented Grid for the Network of the Future (SOGNO) initiative to explore how 5G can modernize the energy industry through automation and data-driven monitoring.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003ePrioritize Goal Setting, Holistic Strategy\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eTo \u003ca href=\"https://www.informationweek.com/strategic-cio/9-tips-for-modernizing-aging-it-systems\" target=\"_blank\"\u003emodernize an aging IT system\u003c/a\u003e, tech leaders should be clear about what they want to accomplish with the infrastructure, according to Wheeler.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“To address the challenges around network modernization, it is important that a CIO define clear goals on what is required from network modernization,” Wheeler says. “Is it network availability/stability, speed of making changes, security, other? Often this guidance is left out of a network modernization effort, and the network team is left to make assumptions on what is needed from a network modernization effort.”\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eHe also stresses the need for a holistic approach to network modernization to overcome the financial barriers to the upgrades.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“The only way we have seen organizations modernize their network while avoiding obstacles and minimizing costs would be to take a holistic approach and get assistance from individuals or vendors that have successfully done this work before,” Wheeler says. “Get alignment from the entire organization on what the priorities should be for the network modernization effort.”\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWhat to Read Next:\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/cloud/cloud-without-modernization-is-an-antipattern\" target=\"_self\"\u003eCloud Without Modernization Is an Antipattern\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/cloud/it-modernization-ask-not-why-but-why-not-\" target=\"_self\"\u003eIT Modernization: Ask Not Why, But Why Not?\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/strategic-cio/9-tips-for-modernizing-aging-it-systems\" target=\"_self\"\u003e9 Tips for Modernizing Aging IT Systems\u003c/a\u003e\u003c/p\u003e","byline":"","created_at":"2023-02-09T20:49:44.970Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"blt8ecc1ff6e36b4425","ACL":{},"content_type":"image/jpeg","created_at":"2023-02-09T20:50:30.925Z","created_by":"blt7e0f195bfdae4f92","file_size":"99238","filename":"modernization-Pitinan_Piyavatin-alamy.jpg","parent_uid":null,"tags":[],"title":"modernization-Pitinan_Piyavatin-alamy.jpg","updated_at":"2023-02-09T20:50:30.925Z","updated_by":"blt7e0f195bfdae4f92","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-10T13:00:00.041Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt8ecc1ff6e36b4425/63e55c9655cb9366f8a7970b/modernization-Pitinan_Piyavatin-alamy.jpg"},"featured_image_caption":"","featured_image_credit":"Pitinan Piyavatin via Alamy Stock","image_alt_text":"Network of connection modernization over clouds in the sky showing concept of digital network of global connections","keywords":[],"old_url":"","published_date":"2023-02-10T13:00:00.000Z","seo":{"meta_title":"Costs, Tech Skills Impeding Network Modernization Efforts","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Companies overwhelmingly plan to upgrade their networks, but they lack network engineering chops and modernization projects are busting their budgets, according to an Asperitas Consulting survey. ","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/costs-tech-skills-impeding-network-modernization-efforts","secondaryTerm":["infrastructure"]},"title":"Costs, Tech Skills Impeding Network Modernization Efforts","updated_at":"2023-02-09T21:54:50.202Z","updated_by":"blt7e0f195bfdae4f92","url":"/costs-tech-skills-impeding-network-modernization-efforts","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-10T13:00:00.050Z","user":"blt7e0f195bfdae4f92"}},"sort":[1676034000000]},{"_index":"article_v1","_type":"_doc","_id":"blt4e73594330ae6e02","_score":null,"_source":{"locale":"en-us","uid":"blt4e73594330ae6e02","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt841705ccbde5c15f","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Jake Echanove","author_email":"jechanove@lemongrasscloud.com","author_role":"SVP Solution Architecture, Lemongrass","image_alt_text":"Jake Echanove","social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"","href":""}},"title":"Jake Echanove","url":"/author/jake-echanove"}],"body":"\u003cp\u003eYou can find plenty of guidance from a technical perspective about how to migrate a legacy application to the cloud.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eBut the fact is, successful cloud migration requires more than just knowing which tools and configurations to use. It also necessitates a fundamental shift to your operational attitude.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eAfter all, the cloud is fundamentally different from legacy on-prem environments, and the way you think about IT operations in the cloud must also change. From your approach to change management and reliability engineering, to the way you think about and optimize costs, to your security strategy and beyond, the cloud demands a different mindset if you want to make the most of your post-migration environment.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eHere’s how to update your operational mindset as you move from a legacy environment into the cloud.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWhy a Legacy Mindset Fails in the Cloud\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eWhen I talk about “attitude” or “mindset,” I'm referring to the way IT organizations think about their overall operational strategy -- stuff like what matters most to them, what's feasible and not feasible, and where they should spend their energy.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn most cases, the mindset of an IT team managing a legacy environment is rooted in thoughts like slow change processes, a relatively high tolerance for planned downtime, and the acceptance of misalignment between IT spending and business needs. This type of outlook is necessary when you're dealing with an on-prem data center that is not especially agile, scalable or (when compared to the public cloud) reliable.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn the cloud, you have access to an entirely different type of environment. You're dealing with virtual infrastructure that can scale instantaneously and on demand. That means not only that you must adapt your mindset for a much faster rate of change, but also that you must be attuned to new opportunities to optimize reliability, cost, and security. At the same time, you can totally remove from your mind certain priorities that just don't apply in the cloud, like managing hardware lifecycles.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eHow To Change Your Attitude After Cloud Migration\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eI just gave you a high-level overview of how to alter your thinking as you move from a legacy to a cloud-based IT environment. To provide context -- and explain what, exactly, is necessary for driving the shift -- let's look at some specific facets of IT operations, and how to adapt the attitude behind them following a cloud migration.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eDevOps\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eDevOps teams are responsible for delivering and managing applications. They can do that both on-prem and in the cloud, but their approach needs to be different in the cloud.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eAfter a cloud migration, DevOps teams need to become accustomed to working much faster to take advantage of the agility and scalability of cloud infrastructure. They also need to adapt to higher expectations regarding uptime because in the cloud, availability is measured with numbers like 99.999999999 -- the “11 9s” \u003ca href=\"https://aws.amazon.com/s3/faqs/\" target=\"_blank\"\u003edata durability guarantee\u003c/a\u003e that AWS famously makes for its S3 storage service.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eFinOps\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eFinOps, the part of IT operations responsible for optimizing spending, must adopt a more ruthless, aggressive mindset following a cloud migration. The reason why is twofold.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eFirst, the ease with which cloud resources can be launched means that organizations can quickly and easily overspend. FinOps must be extra aggressive in the cloud to keep cost waste in check.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eSecond, the cloud provides more opportunities for optimizing workloads to the maximum extent possible. With the right tools and knowledge, you can achieve the ideal configuration that ensures you squeeze maximum performance from your cloud while cutting spending to the bare minimum.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThat's harder to do in a legacy environment, where tight alignment between resource provisioning and workload requirements is much harder due to the inflexible nature of on-prem infrastructure.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eSecOps\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eSecurity operations, or SecOps, must adopt an attitude focused on moving quickly and using a zero-trust approach to keep cloud environments secure.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn a legacy environment, security teams typically have less complexity to manage and fewer attack vectors to worry about. The types of applications they manage are simpler, and the infrastructure those apps run on doesn't change as frequently.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eIn the cloud, SecOps teams are more likely to have to contend with complex, microservices-based applications hosted on distributed infrastructure. They also have magnitudes more monitoring data to deal with, and they lack the tightly defined network perimeter that helps keep on-prem environments secure. Thriving in the face of these threats requires a fundamentally new way of thinking about the nature of security, the pervasiveness of security threats, and the velocity with which security teams need to act.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eConclusion: It's All About Attitude\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eI touched above on only a few of the main facets of IT operations where your team's mindset needs to change to achieve a successful cloud migration. The list could go on, but you get the point: Moving effectively from a legacy environment to the cloud ultimately boils down to having the right attitude. You need to adopt a “cloudy” mindset, then update your tools and processes accordingly, because the mode of thinking that worked in your data center just doesn't cut it in the cloud.\u003c/p\u003e","byline":"","created_at":"2023-02-08T16:19:33.786Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"blt5e1cbef41581b025","ACL":{},"content_type":"image/jpeg","created_at":"2021-07-05T10:18:00.173Z","created_by":"blt5ee151557599d2cd","file_size":"59843","filename":"Cloud-Kalawin-adobe-cp.jpg","parent_uid":"blt0e5d71babf70ac72","tags":[],"title":"Cloud-Kalawin-adobe-cp.jpg","updated_at":"2021-07-05T10:18:00.173Z","updated_by":"blt5ee151557599d2cd","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2021-07-28T04:05:20.118Z","user":"blt5ee151557599d2cd"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt5e1cbef41581b025/60e2dc58d566482d764c1c9e/Cloud-Kalawin-adobe-cp.jpg"},"featured_image_caption":"","featured_image_credit":"Kalawin via Adobe Stock","image_alt_text":"cloud abstract of how things connect","keywords":[],"old_url":"","published_date":"2023-02-10T11:00:00.000Z","seo":{"meta_title":"Success in the Cloud Requires an Attitude Change","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Migrating from legacy environments to the cloud requires changes to the way organizations approach DevOps, FinOps, SecOps and more.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/success-in-the-cloud-requires-an-attitude-change","secondaryTerm":["devops","fintech","security-and-risk-strategy"]},"title":"Success in the Cloud Requires an Attitude Change","updated_at":"2023-02-09T21:52:41.105Z","updated_by":"blt7e0f195bfdae4f92","url":"/success-in-the-cloud-requires-an-attitude-change","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-10T11:00:00.073Z","user":"blt7e0f195bfdae4f92"}},"sort":[1676026800000]},{"_index":"article_v1","_type":"_doc","_id":"bltde17f5a74b62080d","_score":null,"_source":{"locale":"en-us","uid":"bltde17f5a74b62080d","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt1c8209c0605319e2","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Brian T. Horowitz","author_email":"bthorowitz@gmail.com","author_role":"Contributing Reporter","image_alt_text":"tech journalist Brian T. Horowitz","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt4e4adf60b986c98e/63da7adedd86c23be164bec3/BrianTHorowitz_headshot_January_2023_01.jpeg"},"social_links":{"twitter_link":{"title":"bthorowitz","href":"https://twitter.com/bthorowitz"},"linkedin_link":{"title":"","href":""}},"title":"Brian T. Horowitz","url":"/author/brian-t-horowitz"}],"body":"\u003cp\u003eUPDATED FEB. 9 -- Ransomware seems like it’s everywhere. Just in the last week, several attacks compromised corporate security in which cybercriminals used malicious software to block access to files or computer systems until victims pay a sum of money.\u003c/p\u003e\u003cp\u003eIn fact, ransomware increased by 13% in one year, according to the 2022 \u003ca href=\"https://www.verizon.com/business/resources/reports/dbir/\" target=\"new\"\u003eVerizon Data Breach Investigations Report\u003c/a\u003e (DBIR). The jump was larger than the previous five years combined, according to Verizon.\u003c/p\u003e\u003cp\u003eRecent attacks targeted production systems in regulated industries like manufacturing and finance. Here's a rundown of the latest ransomware incidents and what steps IT leaders should take to mitigate and prevent these threats.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eAttack on the Ion Markets Derivatives Platform\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eFinancial data firm Ion paid a ransom for an attack that disrupted the trading and clearing of financial derivatives, according to \u003ca href=\"https://www.reuters.com/technology/ion-starts-bring-clients-back-online-after-ransomware-attack-source-2023-02-07/\" target=\"_blank\"\u003eReuters\u003c/a\u003e. Russian ransomware group LockBit conducted the attack, according to the news outlet.\u003c/p\u003e\u003cp\u003eThe incident, which began Jan. 31, affected “scores of brokers,” the news outlet said. but Ion said its Fidessa trading platform was unaffected by the attack.\u003c/p\u003e\u003cp\u003eA US Treasury Department senior official told \u003ca href=\"https://www.bloomberg.com/news/articles/2023-02-03/ion-s-derivatives-system-hack-sparks-caution-in-equities-market\" target=\"_blank\"\u003eBloomberg\u003c/a\u003e that the ransomware attack doesn’t present a “systemic risk to the financial sector.”\u003c/p\u003e\u003cp\u003eHowever, ABN AMRO Clearing and Intesa Sanpaolo, a large bank in Italy, were impacted. In fact, brokers had to turn back the clock and enter trades manually in spreadsheets during the outage, Reuters reported.\u003c/p\u003e\u003cp\u003e“The incident is contained to a specific environment, all the affected servers are disconnected, and remediation of services is ongoing,” Ion said in a \u003ca href=\"https://iongroup.com/press-release/markets/cleared-derivatives-cyber-event/\" target=\"_blank\"\u003eJan. 31 statement\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eIon began resuming cleared derivatives platform services for clients on Tuesday night, Feb. 7, according to Reuters.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eVMware VMW.N ESXI Attacks Across Globe\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eA ransomware attack impacted VMware’s ESXi, which is a type-1 hypervisor that helps companies deploy and serve virtual computers. CERT-FR, the French national government computer security incident response team, \u003ca href=\"https://www.cert.ssi.gouv.fr/alerte/CERTFR-2023-ALE-015/\" target=\"_blank\"\u003epublished\u003c/a\u003e the advisory on Feb. 3. The attack affected about 2,400 VMware ESXi servers, \u003ca href=\"https://www.bleepingcomputer.com/news/security/massive-esxiargs-ransomware-attack-targets-vmware-esxi-servers-worldwide/\" target=\"_blank\"\u003eper\u003c/a\u003e BleepingComputer.\u003c/p\u003e\u003cp\u003eIt occurred because hackers used exploit code available since at least May 2021, according to CERT-FR. The ransomware targets ESXi hypervisors in version 6.x and before 6.7. The ransomware bug targets products that are out of date or end of general support (EOGS), according to a \u003ca href=\"https://blogs.vmware.com/security/2023/02/83330.html\" target=\"_blank\"\u003eVMware blog post\u003c/a\u003e.\u003c/p\u003e\u003cp\u003e“VMware has not found evidence that suggests an unknown vulnerability (0-day) is being used to propagate the ransomware used in these recent attacks,” the company stated in its post.\u003c/p\u003e\u003cp\u003eTo address the threat, VMware advised customers to upgrade \u003ca href=\"https://kb.vmware.com/s/article/2143832\" target=\"_blank\"\u003evSphere components\u003c/a\u003e to versions that address the latest vulnerabilities. It also advised \u003ca href=\"https://kb.vmware.com/s/article/76372\" target=\"_blank\"\u003edisabling the OpenSLP service\u003c/a\u003e in ESXi.\u003c/p\u003e\u003cp\u003eThe US Cybersecurity and Infrastructure Agency (CISA) has released a recovery tool for victims of the \"ESXiArgs\" ransomware. \u003ca href=\"https://github.com/cisagov/ESXiArgs-Recover\" target=\"_blank\"\u003eThe recovery tool is available for free on GitHub\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eAdditionally, to overcome this attack, \u003ca href=\"https://www.cert.ssi.gouv.fr/alerte/CERTFR-2023-ALE-015/\" target=\"_blank\"\u003eCERT-FR\u003c/a\u003e recommends the following steps:\u003c/p\u003e\u003col\u003e\u003cli\u003eIsolate the impacted server.\u003c/li\u003e\u003cli\u003eReinstall the hypervisor in a version that the publisher supports (ESXi 7.x or ESXi 8.x).\u003c/li\u003e\u003cli\u003eApply all security patches and check for vendor advisories.\u003c/li\u003e\u003cli\u003eDisable unneeded services on the hypervisor, including SLP service.\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e“Attackers spreading ransomware often use insecure remote access technologies,” explains Dr. Johannes Ullrich, a SANS faculty fellow and dean of research for \u003ca href=\"https://www.sans.edu/\" target=\"_blank\"\u003eSANS Technology Institute\u003c/a\u003e, which offers cybersecurity undergraduate and graduate programs. “Examples include Remote Desktop Protocol (RDP) servers with weak passwords, unpatched VPN servers and unpatched virtualization management systems like VMware.”\u003c/p\u003e\u003cp\u003eUllrich adds that hypervisors like the one from VMware can be tough to patch.\u003c/p\u003e\u003cp\u003e“Patching them requires offloading workloads or, in some cases, may require significant downtime if offloading is not an option,” Ullrich says. “Similarly, patching remote access tools will often disconnect users from the network and cause significant downtime.”\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eMKS Instruments Suffers Production Halt\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eThe VMware VMW.N.ESXI threat impacted production-related systems for semiconductor manufacturer MKS Instruments, per \u003ca href=\"https://www.usnews.com/news/technology/articles/2023-02-06/chip-equipment-maker-mks-instruments-says-it-is-investigating-ransomware-attack#:~:text=Feb.%206%2C%202023%2C%20at%208%3A56%20a.m.\u0026text=(Reuters)%20%2D%20MKS%20Instruments%20Inc,equipment%20maker's%20production%2Drelated%20systems.\" target=\"_blank\"\u003eReuters and US News and World Report\u003c/a\u003e. As a result of the attack, MKS halted some operations.\u003c/p\u003e\u003cp\u003eAs of press time Feb. 8, the MKS website was down with this message, “Unfortunately, www.mks.com is experiencing an unscheduled outage. Please check back again at a later time.”\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eGuarding Against Ransomware\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eHere are some steps to take to avoid ransomware threats.\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eImprove Security Hygiene\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003eProtecting ransomware will require companies to ramp up their security hygiene, particularly in the case of the VMware attack, in which systems were unpatched for two years, says John Pescatore, director of emerging security trends at the \u003ca href=\"https://www.sans.org/\" target=\"_blank\"\u003eSANS Institute\u003c/a\u003e, a organization that provides cybersecurity training and certifications.\u003c/p\u003e\u003cp\u003ePescatore also recommends that IT operations set up cloud systems that employ “widely available hardened images to either stop the remainder of attacks or make them much easier to detect and minimize damage.”\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eUse Multifactor Authentication\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003ch3\u003e\u003cp\u003eReusable passwords cause a majority of ransomware attacks, Pescatore notes. To combat these threats, he recommends using multifactor authentication. “Educating users is necessary but not sufficient. Think of reusable passwords like asbestos or mold and move quickly to get rid of them!” Pescatore says.\u003c/p\u003e\u003c/h3\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eTest Backup Systems\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003eCompanies must test backup systems as part of steps to protect against ransomware, according to Pescatore. “Just adding backup systems does not assure success against ransomware,” Pescatore says. “Actually moving operations to backups has to be tested regularly, just like switching to backup power gets tested.”\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eLimit the Attack Surface\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003eMinimize the attack surface to limit the number of exposed systems, Ullrich advises.\u003c/p\u003e\u003cp\u003e“Administrative consoles to firewalls, security gateways, and hypervisors should only be accessible via a VPN or from specific trusted systems,” Ullrich says. “The functionality of exposed systems should be reduced to the bare minimum to reduce the chance of a vulnerability in an unused feature or module causing a breach.” Once companies properly configure and protect systems, they can reduce the probability of an incident, Ullrich adds.\u003c/p\u003e\u003cp\u003e\u003cem\u003e\u003cstrong\u003eUpdate Incident Response Plans\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003eCompanies should keep their incident response plans and procedures current to include information on the latest ransomware infections, advises Keatron Evans, principal cybersecurity adviser at \u003ca href=\"https://www.infosecinstitute.com/\" target=\"_blank\"\u003eInfosec Institute\u003c/a\u003e, a Cengage group cybersecurity training company.\u003c/p\u003e\u003cp\u003e“Many organizations assume incorrectly that their existing response procedures will account for ransomware, and usually it's not the case,” Evans says.\u003c/p\u003e\u003cp\u003e“Remember ransomware is a symptom of some other security control failing and allowing the threat actors into the environment to deploy the ransomware,” Evans adds. “Staying patched, using multifactor authentication and keeping users educated on security threats remain the most effective measures to prevent compromise that would lead to ransomware being deployed.”\u003c/p\u003e\u003ch4\u003e\u003cspan\u003e\u003cstrong\u003eWhat to Read Next:\u003c/strong\u003e\u003c/span\u003e\u003c/h4\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/security-and-risk-strategy/t-mobile-s-350m-settlement-and-the-future-of-data-breach-consequences\" target=\"_blank\"\u003eT-Mobile’s $350M Settlement and the Future of Data Breach Consequences\u003c/a\u003e\u003cspan\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/security-and-risk-strategy/what-does-a-new-45m-cyber-catastrophe-bond-mean-for-the-cyber-insurance-industry-\" target=\"_blank\"\u003eWhat Does a New, $45M Cyber Catastrophe Bond Mean for the Cyber Insurance Industry?\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/security-and-risk-strategy/royal-mail-posts-progress-on-deliveries-following-cyber-incident-disruption-\" target=\"_blank\"\u003eRoyal Mail Posts Progress on Deliveries Following Cyber Incident Disruption\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","byline":"","created_at":"2023-02-08T16:02:51.964Z","created_by":"blt878caf34308ede57","featured_image":{"uid":"bltefadd7a1e5cdbf10","created_by":"blt878caf34308ede57","updated_by":"blt878caf34308ede57","created_at":"2023-02-08T16:45:13.026Z","updated_at":"2023-02-08T16:45:13.026Z","content_type":"image/jpeg","file_size":"134383","filename":"ransomware2.jpg","title":"ransomware2.jpg","ACL":{},"_version":1,"parent_uid":null,"is_dir":false,"tags":[],"publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-08T17:37:06.753Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltefadd7a1e5cdbf10/63e3d19927932c3e7ba846ef/ransomware2.jpg"},"featured_image_caption":"","featured_image_credit":"Wavebreakmedia Ltd IFE-210813 / Alamy Stock Photo","image_alt_text":"pale blue ghostly padlock on a dark blue background","keywords":[],"old_url":"","published_date":"2023-02-08T17:30:00.000Z","seo":{"meta_title":"A Week of Rampant Ransomware: Breaking Down Ion, VMWare Attacks","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"A stretch of recent ransomware incidents impacted semiconductor manufacturer MKS Instruments, the Ion Markets derivatives platform, and VMware ESXi servers across the globe. Here's what IT leaders should know. ","tags":[],"term_selector":{"actualUrl":"/security-and-risk-strategy/a-week-of-rampant-ransomware-attacks-breaking-down-ion-vmware-attacks","historyOfPrimaryTerm":["security-and-risk-strategy"],"primaryTerm":"security-and-risk-strategy","primaryTermInRealText":"Security and Risk Strategy","primaryCategoryBelonged":"security-and-risk-strategy","secondaryTerm":["cloud","fintech"]},"title":"A Week of Rampant Ransomware: Breaking Down Ion, VMware Attacks","updated_at":"2023-02-09T15:14:53.724Z","updated_by":"blt878caf34308ede57","url":"/a-week-of-rampant-ransomware-attacks-breaking-down-ion-vmware-attacks","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-09T15:15:00.951Z","user":"blt878caf34308ede57"}},"sort":[1675877400000]},{"_index":"article_v1","_type":"_doc","_id":"blt1e42b50f548f65fe","_score":null,"_source":{"locale":"en-us","uid":"blt1e42b50f548f65fe","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt1c8209c0605319e2","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Joao-Pierre S. Ruth","author_email":"Joao-Pierre.Ruth@informa.com","author_role":"Senior Writer","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltc8eda68549e8e2ca/60b1ea45d64f195504537bba/Joao-Pierre-Ruth.png"},"social_links":{"linkedin_link":{"title":"Joao-Pierre Ruth","href":"https://www.linkedin.com/in/joaopierre/"},"twitter_link":{"title":"Joao-Pierre Ruth","href":"https://twitter.com/jpruth"}},"title":"Joao-Pierre S. Ruth","url":"/author/joao-pierre-s-ruth"}],"body":"\u003cp\u003eThere is much debate whether climate change is responsible for recent bouts of extreme weather, but efforts are being made regardless to use machine learning and data to better prepare for floods and other weather-borne calamities.\u003c/p\u003e\u003cp\u003eSridhar Katragadda, lead data scientist for the City of Virginia Beach, Va., works on a water monitoring project that uses data analysis company \u003ca href=\"https://www.heavy.ai/\" target=\"_blank\"\u003eHEAVY.ai\u003c/a\u003e’s analytics platform. The sensor data, once processed, can inform locals of roadway flooding, make predictions on where future flooding may occur, and inform the city on future urban development and planning for flooding and safety.\u003c/p\u003e\u003cp\u003eHaving seen the impact of devastating hurricanes in the past, Katragadda says an important thing to understand is environment and surface waterflow. Some 10 years ago, there were few sensors in place to offer such insight. “That prompted me to think we need to sensorize Virginia Beach as a city to address hurricanes and flooding,” he says.\u003c/p\u003e\u003cp\u003eBefore building its sensor network, Katragadda says Virginia Beach took a look at the sensor network established by the Iowa Flood Center at the University of Iowa for some inspiration.\u003c/p\u003e\u003cp\u003eThe Virginia Beach sensorization effort, he says, would ultimately include areas such as Newport News, Va., to offer a broader scope of data. “Water levels are provided every six minutes and they are autonomous sensors,” he says. “They can be in bridges, ponds, or reservoirs.” The sensors offer a look at areas such as intersections that may be prone to flooding.\u003c/p\u003e\u003cp\u003eThe city has also worked with the United States Geological Survey (USGS), placing cameras at two bridges. “The cameras are pointed to a staff gauge,” Katragadda says, which is a rule set in bodies of water to determine water surface levels. Every six minutes, a picture is taken of the staff gauge. “We wrote machine learning models on that camera so it can tell automatically what the water level is,” he says.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eEnvironmental and Weather Analysis\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eThere is an interest in expanding the sensor usage and data collection for environmental and weather analysis, Katragadda says, given that weather sensors are already available to citizens for use on their houses. “We want to bring all the sensors together in the future,” he says, “from citizen scientists as well as the city.”\u003c/p\u003e\u003cp\u003eThe sensor analysis project runs entirely in the cloud on AWS, Katragadda says. Data is drawn from sensors networks that include the USGS and the National Oceanic and Atmospheric Administration. Some private companies also maintained Virginia Beach’s sensor network. “We bring all of them into the city’s cloud, in real-time, and then use our apps to broadcast that data through the city’s app,” he says.\u003c/p\u003e\u003cp\u003eBy 2019, Katragadda was using HEAVY.ai to help analyze decades of data from severe weather events to understand shifts in water levels. Now with several years of water level data available, he says attention turned to getting a machine to learn from the patterns. “We are in the later stages of developing prediction models for these centers,” Katragadda says, which could be used to make predictions up to 10 days in advance.\u003c/p\u003e\u003cp\u003eFor example, local public works teams might be alerted to areas likely to flood during storms based on the predictive analysis of water levels.\u003c/p\u003e\u003cp\u003eSatellite images might be added to the mix in the future, Katragadda says, such as from the Surface Water and Ocean Topography satellite launched in December. “That’s going to provide some data in late fall of 2023,” he says, which should include ocean and lake levels. Katragadda says Virginia Beach would like work with such data to further advance its own project. “For us, the future is looking like bringing these disparate data sets together and then using data science to automatically have statistical summaries of what these models are doing in real-time so we can look into the future.”\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWhat to Read Next:\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/big-data/ai-driven-satellite-connectivity-linking-up-iot-edge-computing\" target=\"_blank\"\u003eAI-Driven Satellite Connectivity Linking Up IoT, Edge Computing\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/big-data/enterprise-data-prepare-for-more-change-in-this-hot-area-of-tech\" target=\"_blank\"\u003eEnterprise Data: Prepare for More Change in This Hot Area of Tech\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/cloud/capella-space-goes-with-aws-to-handle-satellite-downlinks\" target=\"_blank\"\u003eCapella Space Goes with AWS to Handle Satellite Downlinks\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","byline":"","created_at":"2023-02-03T20:53:07.766Z","created_by":"bltba563c1ff9f38a73","featured_image":{"_version":1,"is_dir":false,"uid":"blt6dea59a6ee4192c7","ACL":{},"content_type":"image/jpeg","created_at":"2023-02-03T20:59:06.451Z","created_by":"bltba563c1ff9f38a73","file_size":"83764","filename":"Norfolk-virginiabeach_APFootageAlamy.jpg","parent_uid":null,"tags":[],"title":"Norfolk-virginiabeach_APFootageAlamy.jpg","updated_at":"2023-02-03T20:59:06.451Z","updated_by":"bltba563c1ff9f38a73","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-06T13:00:00.037Z","user":"blt878caf34308ede57"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt6dea59a6ee4192c7/63dd759a3a441453e5f9aedc/Norfolk-virginiabeach_APFootageAlamy.jpg"},"featured_image_caption":"In the wake of Hurricane Dorian, waves crash onto the beach near the Ocean View Fishing Pier in the Ocean View section of Norfolk. The area is situated just minutes from Naval Station Norfolk and Joint Expeditionary Base Little Creek-Fort Story in Virginia Beach. The area is prone to coastal flooding. (US Navy Photo by Max Lonzanida/Released)","featured_image_credit":"APFootage via Alamy Stock Photo","image_alt_text":"","keywords":[],"old_url":"","published_date":"2023-02-06T13:00:00.000Z","seo":{"meta_title":"Virginia Beach Using Sensor Data to Respond to Extreme Weather","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Developing a network of sensors to predict potential flooding meant bringing together and analyzing disparate data in the cloud with machine learning.","tags":[],"term_selector":{"historyOfPrimaryTerm":["big-data","sustainability"],"primaryTerm":"sustainability","primaryTermInRealText":"Sustainability","primaryCategoryBelonged":"sustainability","actualUrl":"/sustainability/virginia-beach-using-sensor-data-to-respond-to-extreme-weather","secondaryTerm":["cloud","big-data","infrastructure"]},"title":"Virginia Beach Using Sensor Data to Respond to Extreme Weather","updated_at":"2023-02-03T21:52:47.031Z","updated_by":"blt878caf34308ede57","url":"/virginia-beach-using-sensor-data-to-respond-to-extreme-weather","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-06T13:00:00.043Z","user":"blt878caf34308ede57"}},"sort":[1675688400000]},{"_index":"article_v1","_type":"_doc","_id":"blt23cbcd5860f9071f","_score":null,"_source":{"locale":"en-us","uid":"blt23cbcd5860f9071f","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt1c8209c0605319e2","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Brian T. Horowitz","author_email":"bthorowitz@gmail.com","author_role":"Contributing Reporter","image_alt_text":"tech journalist Brian T. Horowitz","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt4e4adf60b986c98e/63da7adedd86c23be164bec3/BrianTHorowitz_headshot_January_2023_01.jpeg"},"social_links":{"twitter_link":{"title":"bthorowitz","href":"https://twitter.com/bthorowitz"},"linkedin_link":{"title":"","href":""}},"title":"Brian T. Horowitz","url":"/author/brian-t-horowitz"}],"body":"\u003cp\u003eThe bleeding in the tech industry continued last week as SAP announced that it would eliminate up to 3,000 jobs, which will comprise approximately 2.5% of its total workforce.\u003c/p\u003e\u003cp\u003eIn its \u003ca href=\"https://news.sap.com/2023/01/sap-announces-fourth-quarter-and-full-year-2022-results/\" target=\"_blank\"\u003eJan. 26 statement\u003c/a\u003e, SAP positioned the cuts as part of a “targeted restructuring” as it focuses on the cloud market.\u003c/p\u003e\u003cp\u003e“This organizational reprioritization deepens our focus on delivering lifetime value to current and new customers in the cloud and on high-growth opportunities where SAP can lead,” SAP said in a statement from its Jan. 26 earnings provided to InformationWeek.\u003c/p\u003e\u003cp\u003eSAP also announced it will explore selling its stake in Qualtrics, a customer experience software company it \u003ca href=\"https://news.sap.com/2018/11/sap-to-acquire-qualtrics-experience-management/\" target=\"_blank\"\u003eacquired\u003c/a\u003e for $8 billion in November 2018.\u003c/p\u003e\u003cp\u003e“SAP believes that this potential transaction could unlock significant value for both companies and their shareholders: for SAP, to focus more on its core cloud growth and profitability; for Qualtrics, to extend its leadership in the XM category that it pioneered,” the company stated in its \u003ca href=\"https://www.sap.com/investors/en/why-invest/recent-results.html?pdf-asset=40d9e76d-5d7e-0010-bca6-c68f7e60039b\u0026page=9\" target=\"_blank\"\u003e2022 Q4 quarterly statement\u003c/a\u003e.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eJobs Cut Despite Revenue Gains\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eDespite the layoffs announcement, SAP’s cloud revenue for the fiscal year 2022 increased 33%. \u003c/p\u003e\u003cp\u003eSAP CEO Christian Klein \u003ca href=\"https://www.cnbc.com/2023/01/26/sap-to-cut-3000-roles-explore-sale-of-qualtrics-stake.html\" target=\"_self\"\u003etold CNBC\u003c/a\u003e that its cloud momentum increased in the fourth quarter of 2022 with S4/HANA, the company’s enterprise resource planning software.\u003c/p\u003e\u003cp\u003e“Cloud revenue is also accelerating once again and growing at 90%,” Klein said. He noted that SAP had returned to positive operating profit growth of 2%.\u003c/p\u003e\u003cp\u003e“The strategic transformation we started two years ago is well underway,” SAP said in its emailed statement. “Ongoing strong demand for our solutions demonstrates SAP’s leadership in the global enterprise application market and the unique value of our cloud portfolio to help customers solve their most pressing problems, from enabling business agility to strengthening supply chains and operating sustainably.”\u0026nbsp;\u003c/p\u003e\u003cp\u003eSAP’s planned cuts are similar in scope to recent reductions by other tech companies, according to Charles\u0026nbsp;King, principal analyst for research firm Pund-It.\u003c/p\u003e\u003cp\u003e“Layoffs are always painful and discouraging\u0026nbsp;for the employees involved, but the 3,000 workers affected by SAP's plans constitute less than 3% of the company's staff,” King told InformationWeek. SAP had about 111,015 employees in 2022, \u003ca href=\"https://www.wsj.com/articles/sap-job-cuts-q4-earnings-report-2022-11674724001\" target=\"_self\"\u003eper\u003c/a\u003e The Wall Street Journal.\u003c/p\u003e\u003cp\u003e“That portion is in line with other enterprise tech vendors, and represents a pulling back from the aggressive\u0026nbsp;hiring that most have performed over the past decade or so,” King said.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eTech Layoffs Adding Up\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eThe SAP cuts follow other \u003ca href=\"https://www.informationweek.com/strategic-cio/big-tech-layoffs-a-flood-of-talent-vs-the-hiring-crisis\" target=\"_blank\"\u003etech industry layoffs\u003c/a\u003e that are part of the \u003ca href=\"https://www.informationweek.com/strategic-cio/tech-company-layoffs-the-covid-tech-bubble-bursts\" target=\"_blank\"\u003eCOVID tech bubble bursting\u003c/a\u003e. Companies grew at an aggressive pace during the pandemic. But then in November \u003ca href=\"https://www.informationweek.com/strategic-cio/facebook-parent-meta-lays-off-11-000\" target=\"_blank\"\u003eMeta\u003c/a\u003e revealed it would lay off more than 11,000 employees, on Jan. 18 \u003ca href=\"https://blogs.microsoft.com/blog/2023/01/18/subject-focusing-on-our-short-and-long-term-opportunity/\" target=\"_blank\"\u003eMicrosoft\u003c/a\u003e said it would cut 10,000 jobs or less than 5% of its workforce, and on Jan. 20 \u003ca href=\"https://blog.google/inside-google/message-ceo/january-update/\" target=\"_blank\"\u003eGoogle\u003c/a\u003e announced it would trim 12,000 jobs.\u003c/p\u003e\u003cp\u003e“While we know these changes are necessary, it is never easy to make decisions that affect our colleagues in this way,” SAP CEO Christian Klein said during the \u003ca href=\"https://ibs-public-storage.akamaized.net/content/audio/230126_SAP_Investor_call.mp3\" target=\"_blank\"\u003eJan. 26 Q4 2022 earnings conference call\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eKing said that he didn’t see the cuts significantly affecting SAP’s financial performance.\u003c/p\u003e\u003cp\u003e“I expect that SAP will approach its headcount reductions with extreme care so I don't expect they'll impact the company significantly,” King said. In addition, SAP positioning the layoffs in terms of its product realignment provides clear transparency, according to King.\u003c/p\u003e\u003cp\u003e“The company deserves credit for being transparent about the process,” King said. “Positioning the layoffs and other realignments in terms of its products/services strategy should allay any concerns among IT leaders and managers.”\u0026nbsp;\u003c/p\u003e\u003ch3\u003eWhat to Read Next:\u003c/h3\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/strategic-cio/tech-company-layoffs-the-covid-tech-bubble-bursts\" target=\"_blank\"\u003eTech Company Layoffs Tracker: The COVID Bubble Bursts\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/big-data/whatever-happened-to-the-workforce-of-tomorrow-\" target=\"_blank\"\u003eWhatever Happened to the Workforce of Tomorrow?\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/strategic-cio/walmart-global-tech-focus-on-recruiting-cyber-tech-talent\" target=\"_blank\"\u003eWalmart Global Tech: Focus on Recruiting Cyber, Tech Talent\u003c/a\u003e\u003c/p\u003e","byline":"","created_at":"2023-02-01T15:00:53.562Z","created_by":"blt878caf34308ede57","featured_image":{"parent_uid":"bltaefcc195465ed3e3","uid":"bltc34b0f2aa91502da","created_by":"blt878caf34308ede57","updated_by":"blt878caf34308ede57","created_at":"2023-02-01T15:21:13.686Z","updated_at":"2023-02-01T15:21:13.686Z","content_type":"image/jpeg","file_size":"106046","filename":"SAP.jpg","title":"SAP.jpg","ACL":{},"_version":1,"is_dir":false,"tags":[],"publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-01T15:30:29.321Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltc34b0f2aa91502da/63da8369feef9567c08f5b79/SAP.jpg"},"featured_image_caption":"An office building occupied by the software maker SAP in Reston, Virginia on October 11, 2014.","featured_image_credit":"Kristoffer Tripplaar / Alamy Stock Photo","image_alt_text":"An office building sign with the SAP logo on it. ","keywords":[],"old_url":"","published_date":"2023-02-01T15:30:00.000Z","seo":{"meta_title":"","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"The company’s reduction of about 2.5% of its workforce may coincide with a sale of Qualtrics.","tags":[],"term_selector":{"actualUrl":"/strategic-cio/sap-layoffs-what-cios-should-know","historyOfPrimaryTerm":["strategic-cio"],"primaryTerm":"strategic-cio","primaryTermInRealText":"IT Leadership \u0026 the Strategic CIO","primaryCategoryBelonged":"strategic-cio","secondaryTerm":["cloud","software"]},"title":"SAP Layoffs: What CIOs Should Know","updated_at":"2023-02-01T17:06:47.674Z","updated_by":"blt878caf34308ede57","url":"/sap-layoffs-what-cios-should-know","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-02-01T17:06:54.020Z","user":"blt878caf34308ede57"}},"sort":[1675265400000]},{"_index":"article_v1","_type":"_doc","_id":"blt633adc5e75f2fe29","_score":null,"_source":{"locale":"en-us","uid":"blt633adc5e75f2fe29","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt1c8209c0605319e2","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Nathan Eddy","author_email":"nathaneddy@gmail.com","author_role":"Freelance Writer","image_alt_text":"","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt1bbc815391bd982c/62069e13c6a64b5cb5bfcdcf/nathan-eddy-new.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"","href":""}},"title":"Nathan Eddy","url":"/author/nathan-eddy"}],"body":"\u003cp\u003eChaos engineering is the use of experimental and potentially destructive failure testing or fault injection testing to uncover vulnerabilities and weaknesses within and among the varied elements of a complex system.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eChaos engineering tools enable software engineering teams to systematically plan, document, execute and analyze attacks on components and systems, both before and after implementation.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/software/where-devops-and-site-reliability-engineers-intersect-and-diverge\" target=\"_blank\"\u003eSite reliability engineers\u003c/a\u003e, software engineers and security experts can use these tools to proactively increase the resilience of infrastructure, applications, and processes.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Organizations can use chaos engineering to augment their existing testing processes,” Gartner VP and analyst \u003ca href=\"https://www.gartner.com/analyst/55907\" target=\"_blank\"\u003eManju Bhat\u003c/a\u003e explains. “Traditional testing methods help verify and validate system performance and behavior against known conditions.”\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eChaos engineering, on the other hand, adopts an experimental approach to surface any unknown and latent weaknesses in the system when it is subject to unpredictable and random interaction patterns among system components.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“This helps gain confidence in our systems to withstand and recover from failures in production,” Bhat says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eHe explains that chaos engineering improves enterprise resilience on two fronts: One, to ensure that the system can gracefully degrade and recover from failure conditions and, second, to also ensure the recovery processes for fault tolerance kick in and take effect when required.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eBuilding Confidence Amid Chaos\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eDan Benjamin, CEO and co-founder at Dig Security, says utilizing chaos engineering in large-scale, distributed cloud environments can help organizations build confidence in their production environment to operate without experiencing unplanned downtime or being exploited by bad actors.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“With the explosion of data in public cloud environments, using chaos engineering practices could help enterprises protect sensitive data,” he explains.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eMany organizations struggle to get visibility into where their most sensitive data is stored. Improper handling of that data can have disastrous consequences, such as compliance violations or trade secrets falling into the wrong hands.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Using chaos engineering could help identify vulnerabilities that, unless remediated, could be exploited by bad actors within minutes,” Benjamin says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eKelly Shortridge, senior principal of product technology at Fastly, says organizations can use chaos engineering to generate evidence of their systems’ resilience against adverse scenarios, like attacks.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“By conducting experiments, you can proactively understand how failure unfolds, rather than waiting for a real incident to occur,” she says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe very nature of experiments requires curiosity -- the willingness to learn from evidence -- and flexibility so changes can be implemented based on that evidence.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Adopting security chaos engineering helps us move from a reactive posture, where security tries to prevent all attacks from ever happening, to a proactive one in which we try to minimize incident impact and continuously adapt to attacks,” she notes.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eChaos Engineering a Four-Step Process \u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eGartner's Bhat says chaos engineering can help with security practices involving threat modeling, threat detection, incident response and remediation as well as application programming interfaces (API) and cloud security.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Much like continuous integration and continuous delivery, chaos engineering must be treated as a continuous process that integrates with the software development life cycle,” he says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eA chaos engineering strategy involves four steps, starting with designing the experiments, which he says is the most important step of building the practice, because it involves brainstorming the potential failures that can impact systems.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“This phase must include everyone,\u0026nbsp;product owners,\u0026nbsp;developers, testers, platforms, security and operations,” Bhat says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eExperiments must mimic likely\u0026nbsp;failures, including hardware failures, application failures, service provider outages, dependency failures, and failures due to executed changes. Failure injection should start with the infrastructure and\u0026nbsp;move up through the application layers.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe second step involves performing experiments, with Bhat recommending all experiments start in non-production environments that match production as closely as possible.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eHe explains that chaos experiments should be controlled, have testing participants from affected services available, and have a kill switch to stop the experiment if there is any unexpected impact to live production environments.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Invoke incident management processes as a part of the experiment, use clear communication to coordinate the testing, and use automation to repeat experiments,” Bhat says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe third step is to measure the system response. As teams conduct experiments, they must measure the response and behavior of the system, as well as the impact on users.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eBhat explains key indicators include the mean time to detect (MTTD), mean time to repair (MTTR), and service-level objectives.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe final step is focused on learning and improvement and should be used to analyze metrics and information discovered during the experiments.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Ensure that the teams document test parameters, outcomes and baseline metrics, and review the experiments and results with testing participants,” he says. “As learning and improvement practices mature, adopting a chaos engineering tool can help automate the repetitive parts of the test definition and the measurement of the effects.”\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eChaos Engineering to Become More Vital\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eShortridge notes that most business leaders are all too aware that existing, reactive cybersecurity strategies aren’t effective enough in outmaneuvering attackers.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“We struggle to prove better security outcomes with our traditional strategies,” she says. “We rely on industry folk's wisdom to guide our decision-making. It doesn’t have to be this way.”\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eFrom her perspective, adopting a resilience approach – such as through chaos engineering – helps enterprises drive meaningful security progress that supports innovation and growth rather than stifling it.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“We’ll see real security outcomes rather than outputs,” she says. “We’ll live in confidence rather than fear, because we know through repeated experimentation that our systems are prepared for a variety of adverse scenarios. Our security strategy can be grounded in learning and adaptation, aligning security with business goals on a continual basis.”\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eAs “software eats the world”, Shortridge says it will become even more vital that security teams collaborate with software engineering teams, empowering rather than controlling them.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Security chaos engineering facilitates this collaboration, or even allows for greater decentralization of security activities, freeing up precious time and effort for under-resourced security teams,” she adds.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eBhat adds chaos engineering strategies will become more important in the future due to the growing adoption of cloud services, distributed system architectures and increased cadence of software delivery.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“Most importantly, companies will treat reliability and resilience as a key competitive differentiator of their products and services,” he says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch4\u003eWhat to Read Next:\u003c/h4\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/software/chaos-engineering-withstanding-turbulence-in-software-production\" target=\"_blank\"\u003eChaos Engineering: Withstanding Turbulence in Software Production\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/software/the-right-system-architecture-will-reduce-software-failures\" target=\"_blank\"\u003eThe Right System Architecture Will Reduce Software Failures\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/cloud/3-ways-to-do-aiops-right-in-cloud-native-environments\" target=\"_blank\"\u003e3 Ways to Do AIOps Right in Cloud-Native Environments\u003c/a\u003e\u003c/p\u003e","byline":"","created_at":"2023-01-24T20:21:52.364Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"blt8acd3bd6118bed31","ACL":{},"content_type":"image/jpeg","created_at":"2023-01-24T20:21:11.777Z","created_by":"blt7e0f195bfdae4f92","file_size":"45702","filename":"chaos_and_order-Brain_light-alamy.jpg","parent_uid":null,"tags":[],"title":"chaos_and_order-Brain_light-alamy.jpg","updated_at":"2023-01-24T20:21:11.777Z","updated_by":"blt7e0f195bfdae4f92","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-30T13:00:00.060Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt8acd3bd6118bed31/63d03db748ea96480b1dd751/chaos_and_order-Brain_light-alamy.jpg"},"featured_image_caption":"","featured_image_credit":"Brain light via Alamy Stock","image_alt_text":"crumpled paper with an origami cube representing engineering and design versus chaotic and disorderly","keywords":[],"old_url":"","published_date":"2023-01-30T13:00:00.000Z","seo":{"meta_title":"","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Experiments with chaos engineering can help uncover systemic weaknesses or gaps in their understanding, leading to improved designs and building resilience.  ","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/chaos-engineering-benefits-of-building-a-test-strategy-","secondaryTerm":["big-data","security-and-risk-strategy"]},"title":"Chaos Engineering: Benefits of Building a Test Strategy","updated_at":"2023-01-27T21:19:44.011Z","updated_by":"blt7e0f195bfdae4f92","url":"/chaos-engineering-benefits-of-building-a-test-strategy-","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-30T13:00:00.059Z","user":"blt7e0f195bfdae4f92"}},"sort":[1675083600000]},{"_index":"article_v1","_type":"_doc","_id":"blt5dc2579bfa8179ba","_score":null,"_source":{"locale":"en-us","uid":"blt5dc2579bfa8179ba","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt841705ccbde5c15f","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Amitabh Sinha","author_email":"amitabh.sinha@workspot.com","author_role":"Co-Founder and CEO, Workspot","image_alt_text":"Amitabh Sinha","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt6fc2ecc61f819a29/63d0352509536d7b26927fd4/Amitabh_Sinha-workspot.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"","href":""}},"title":"Amitabh Sinha","url":"/author/amitabh-sinha"}],"body":"\u003cp\u003eIn this new year, IT budget planning is top of mind for business leaders. The pandemic propelled the adoption of remote work, prompting many businesses to invest in new or expand existing IT solutions to stay afloat. While some decisions were initially thought to be temporary, many companies found that employees were actually more productive in a remote work setting, and IT teams are rethinking their approach to end-user computing to address the long term.\u003c/p\u003e\u003cp\u003eEnterprises across all industries have accelerated their digital transformation to accommodate evolving employee demands for flexible workstyles. In fact, \u003ca href=\"https://go.workspot.com/dimensional-data-state-of-remote-work-2022\" target=\"_blank\"\u003e76%\u003c/a\u003e of them agree that doing so enables them to recruit and retain top talent from a competitive, global pool. As companies continue to support remote work, legacy technologies such as virtual desktop infrastructure (VDI) will be replaced.\u003c/p\u003e\u003cp\u003eFor business leaders seeking reliable, secure, and scalable solutions to enable remote access to business-critical resources, three key cloud computing trends will need to be considered:\u003c/p\u003e\u003ch2\u003e\u003cspan style='color:black;'\u003e\u003cstrong\u003e1. Gone are the days of on-premises VDI\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eIf the past couple of years have taught us anything, it is that to thrive businesses must be willing to adapt. As a result, cloud transformation is on the rise, with \u003ca href=\"https://go.workspot.com/dimensional-data-state-of-remote-work-2022\" target=\"_blank\"\u003e83%\u003c/a\u003e of IT leaders reporting that cloud strategies have been expanded or accelerated because of remote work.\u0026nbsp;Agility requires an IT architecture that is built for a modern enterprise, designed to evolve quickly and easily in response to change.\u003c/p\u003e\u003cp\u003eJust as the film industry shifted from VCRs and DVDs to online streaming services, VDI is also evolving, moving from on-prem, DIY desktops to cloud-native, SaaS infrastructures. As it becomes increasingly clear that traditional VDI and physical PCs cannot keep up with today’s security, performance, scalability, and reliability requirements, IT leaders are now turning to cloud-native end-user computing solutions.\u003c/p\u003e\u003cp\u003ePhysical workstations and virtual desktops using on-premises VDI present major challenges for IT personnel. The complexity of each approach prevents instant scalability, which delays productivity for end-users and complicates collaboration between multiple locations. On top of that, these approaches are costly. Expensive hardware refresh cycles are required to access technology updates, and resource intensive VDI management, troubleshooting and maintenance is unsustainable for most organizations.\u003c/p\u003e\u003cp\u003eCompanies across all industries are deploying cloud PCs to provide their business with the scalability and cost efficiencies needed to maintain a competitive advantage. Replacing the traditional access to resources with a cloud PC ensures secure, high-performance access from any device or browser, future-proofing end-user computing so organizations are prepared for the next technology wave or business upheaval.\u003c/p\u003e\u003ch2\u003e\u003cspan style='color:black;'\u003e\u003cstrong\u003e2. Hybrid and multi-cloud strategies are the future\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eIn a recent survey, \u003ca href=\"https://www-cio-com.cdn.ampproject.org/c/s/www.cio.com/article/404314/94-of-enterprises-are-overspending-in-the-cloud-report.html/amp\" target=\"_blank\"\u003e90%\u003c/a\u003e of IT decision-makers indicated that multi-cloud strategies are working for their enterprises. Given that migration to the cloud is an investment that requires time and manpower, many organizations make the shift gradually, meaning that at some level they still operate with their legacy investments – for example on-prem data centers.\u003c/p\u003e\u003cp\u003eA flexible cloud PC solution with multi-cloud and hybrid capabilities enables a smooth transition away from the on-prem data center and to the cloud. But to reap the benefits, t\u003cspan style='color:black;'\u003ehere are several considerations when developing an effective multi-cloud budget strategy -- the first is to define the characteristics of each workload moving to the cloud. Next, budgets should be allocated by project so each workload can be optimized -- across multiple dimensions -- separately. Finally, selecting the right cloud vendor for each project is imperative, as each public cloud has unique strengths and weaknesses\u003c/span\u003e as well as variable cost structures.\u003c/p\u003e\u003cp\u003e\u003cspan style='color:black;'\u003eWith these considerations in mind, enterprises can decipher specific logistics -- for example, whether cloud consumption should be billed hourly or annually depending on the use case. Making informed decisions in these scenarios requires project leaders, financial and product teams to align on the future goals of the business, along with deeply understanding the specifics of each project and workload.\u003c/span\u003e\u003c/p\u003e\u003ch2\u003e\u003cspan style='color:black;'\u003e\u003cstrong\u003e3. Cloud PCs are serving as the modern ‘insurance plan’ for ransomware recovery\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eThe average cost of a ransomware attack is \u003ca href=\"https://www.ibm.com/reports/data-breach\" target=\"_blank\"\u003e$4.5 million\u003c/a\u003e, but that does not account for the most detrimental consequence: complete loss of productivity. Shutting down workplace operations to investigate and stabilize the attack surface is not only costly in a financial sense, but also damaging to brand reputation.\u003c/p\u003e\u003cp\u003eBusiness continuity requires enterprises to go beyond prevention by developing a strategic \u003cem\u003erecovery plan\u003c/em\u003e. In this context, Cloud PCs are serving as a modern “insurance plan” for ransomware recovery, enabling employees to resume working while IT leaders investigate and mitigate the damage.\u003c/p\u003e\u003cp\u003eAccording to a \u003ca href=\"https://www.sophos.com/en-us/whitepaper/state-of-ransomware-in-retail\" target=\"_blank\"\u003eSophos Report\u003c/a\u003e, the average time it takes to remediate a ransomware attack is 30 days, meaning an entire month of downtime that can cost upwards of $10 million in productivity losses for a company of 1,000 people is not unusual. Cloud PCs allow business leaders to operate with peace of mind knowing that they can provide secure access so people can get back to work, within an hour or so after an attack to keep the business running. Given the scope of the threat landscape today, the cost of securing a fleet of cloud PCs on standby\u0026nbsp;pales in comparison to the financial risk of 30+ days of downtime.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eFuture-proofing Your Business for 2023 and Beyond\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eIn 2023, companies have important decisions to make to ensure they are competitive in the evolving business world. As remote and hybrid work rises in popularity, so will the adoption of technologies that prioritize agile, secure end-user computing. Cloud PCs support the continuous evolution of hybrid work environments, creating an “evergreen,” future-proofed IT infrastructure.\u003c/p\u003e","byline":"","created_at":"2023-01-24T19:55:13.046Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"bltb0a533e2b5108026","ACL":{},"content_type":"image/jpeg","created_at":"2023-01-24T19:54:56.873Z","created_by":"blt7e0f195bfdae4f92","file_size":"78272","filename":"clouds-dollars-pixabay.jpg","parent_uid":null,"tags":[],"title":"clouds-dollars-pixabay.jpg","updated_at":"2023-01-24T19:54:56.873Z","updated_by":"blt7e0f195bfdae4f92","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-30T12:00:00.062Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltb0a533e2b5108026/63d0379059993f10bbf45ab3/clouds-dollars-pixabay.jpg"},"featured_image_caption":"","featured_image_credit":"Pixabay","image_alt_text":"clouds with dollar signs","keywords":[],"old_url":"","published_date":"2023-01-30T12:00:00.000Z","seo":{"meta_title":"","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"As remote and hybrid work rises in popularity, so will the adoption of technologies that prioritize agile, secure end-user computing.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/3-key-cloud-computing-trends-to-consider-when-planning-your-it-budget"},"title":"3 Key Cloud Computing Trends to Consider When Planning Your IT Budget","updated_at":"2023-01-27T21:22:09.624Z","updated_by":"blt7e0f195bfdae4f92","url":"/3-key-cloud-computing-trends-to-consider-when-planning-your-it-budget","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-30T12:00:00.066Z","user":"blt7e0f195bfdae4f92"}},"sort":[1675080000000]},{"_index":"article_v1","_type":"_doc","_id":"blt8a537cc40ccbf146","_score":null,"_source":{"locale":"en-us","uid":"blt8a537cc40ccbf146","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt841705ccbde5c15f","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Salvatore Salamone","author_email":"Sal.Salamone@informa.com","author_role":"Managing Editor, Network Computing","image_alt_text":"Salvatore Salamone","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blta6af714e9f27f22f/61af921bd51ea15f09fcd377/Salvatore_Salamone.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"","href":""}},"title":"Salvatore Salamone","url":"/author/salvatore-salamone"}],"body":"\u003cspan\u003eThere is never a dull moment in the life of a network manager. Just when things seem to settle down, and everyone is comfortable with the mix of available technologies and solutions, BOOM, the next new thing enters the marketplace. To put the rapid change of things into perspective, here is our brief overview of the technologies that emerged and events that occurred last year that will have a great impact on enterprise IT this year.\u003c/span\u003e\u003cp\u003e\u003ch2\u003e\u003ca href=\"https://www.networkcomputing.com/networking/disruptive-2022-technologies-and-events-will-drive-it-agendas-2023\" target=\"_blank\"\u003eRead the Full Article on Network Computing\u003c/a\u003e\u003c/h2\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","byline":"","created_at":"2023-01-24T19:01:27.461Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"blt9766bf5d3f5f0cec","ACL":{},"content_type":"image/jpeg","created_at":"2023-01-24T19:01:14.915Z","created_by":"blt7e0f195bfdae4f92","file_size":"90041","filename":"2023-pixabay.jpg","parent_uid":null,"tags":[],"title":"2023-pixabay.jpg","updated_at":"2023-01-24T19:01:14.915Z","updated_by":"blt7e0f195bfdae4f92","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-30T11:00:00.050Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt9766bf5d3f5f0cec/63d02afa0fe8aa56a598ab03/2023-pixabay.jpg"},"featured_image_caption":"","featured_image_credit":"Pixabay","image_alt_text":"","keywords":[],"old_url":"","published_date":"2023-01-30T11:00:00.000Z","seo":{"meta_title":"","meta_description":"","meta_keywords":"","canonical_url":"https://www.networkcomputing.com/networking/disruptive-2022-technologies-and-events-will-drive-it-agendas-2023"},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Technologies like Wi-Fi 6E, staffing issues, and events like the Tonga volcano and cloud outages that occurred last year, will have a great impact on enterprise IT this year.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/disruptive-2022-technologies-and-events-that-will-drive-it-agendas-in-2023","secondaryTerm":["infrastructure"]},"title":"Disruptive 2022 Technologies and Events That Will Drive IT Agendas in 2023","updated_at":"2023-01-27T21:20:55.597Z","updated_by":"blt7e0f195bfdae4f92","url":"/disruptive-2022-technologies-and-events-that-will-drive-it-agendas-in-2023","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-30T11:00:00.054Z","user":"blt7e0f195bfdae4f92"}},"sort":[1675076400000]},{"_index":"article_v1","_type":"_doc","_id":"blt39ffba3680f776e7","_score":null,"_source":{"locale":"en-us","uid":"blt39ffba3680f776e7","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt841705ccbde5c15f","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Network Computing","author_email":"soprano0319@yahoo.com","author_role":"Contributor","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt4bac692824c5b3e6/60d45d1ee1461d39eb81a7ce/nwc-cont2-125x125.jpg"},"title":"Network Computing","url":"/author/network-computing"}],"body":"\u003cp\u003eWhen the water dispenser on the front of your refrigerator breaks, you probably keep using the fridge itself because most of it works good enough. At some point along the way, you crack and decide a \"good enough\" fridge isn't okay anymore. You fix the water dispenser or maybe buy a new fridge.\u003c/p\u003e\u003cp\u003eIn a multi-cloud network, most enterprises find that \"good enough\" no longer applies to the native networking solutions that their IaaS providers offer. While native offerings from their providers are the most popular network tools in a multi-cloud environment, more than half of IT pros recently surveyed by\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003ca href=\"https://www.enterprisemanagement.com/\" target=\"_self\"\u003eEMA\u003c/a\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003eare on the verge of \"cracking\" with them. They are somewhat satisfied with these services but know they could do better. EMA expects they will eventually need a multi-cloud networking solution to replace or optimize these cloud providers' network services.\u003c/p\u003e\u003cp\u003eWhile most enterprises rely heavily on the native networking features and services cloud providers offer, only 24% are delighted with these solutions. The rest see room for improvement.\u003c/p\u003e\u003cp\u003eThese findings are from EMA's new research report, \"Multi-Cloud Networking: Connecting and Securing the Future.\" \u003ca href=\"https://www.networkcomputing.com/cloud-infrastructure/multi-cloud-iaas-providers-networking-solutions-arent-good-enough\" target=\"_blank\"\u003eRead the Full Article on Network Computing\u003c/a\u003e\u003c/p\u003e","byline":"","created_at":"2023-01-25T16:10:03.837Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"bltfc2919169c58a56b","ACL":{},"content_type":"image/jpeg","created_at":"2023-01-25T16:09:53.251Z","created_by":"blt7e0f195bfdae4f92","file_size":"69619","filename":"multicloud-pixabay.jpg","parent_uid":null,"tags":[],"title":"multicloud-pixabay.jpg","updated_at":"2023-01-25T16:09:53.251Z","updated_by":"blt7e0f195bfdae4f92","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-26T11:00:00.044Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltfc2919169c58a56b/63d154514422e640d9287a55/multicloud-pixabay.jpg"},"featured_image_caption":"","featured_image_credit":"Pixabay","image_alt_text":"","keywords":[],"old_url":"","published_date":"2023-01-26T11:00:00.000Z","seo":{"meta_title":"","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Nearly all the organizations in EMA's latest survey are interested in deploying an end-to-end, multi-cloud networking solution that can enable a consistent architecture across their cloud providers and their on-premises networks.","tags":[],"term_selector":{"historyOfPrimaryTerm":["cloud"],"primaryTerm":"cloud","primaryTermInRealText":"Cloud Computing \u0026 Infrastructure","primaryCategoryBelonged":"cloud","actualUrl":"/cloud/in-multi-cloud-iaas-providers-networking-solutions-aren-t-good-enough"},"title":"In Multi-Cloud, IaaS Providers' Networking Solutions Aren't Good Enough","updated_at":"2023-01-25T21:41:23.734Z","updated_by":"blt7e0f195bfdae4f92","url":"/in-multi-cloud-iaas-providers-networking-solutions-aren-t-good-enough","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-26T11:00:00.058Z","user":"blt7e0f195bfdae4f92"}},"sort":[1674730800000]},{"_index":"article_v1","_type":"_doc","_id":"blte75effd3c47fb96b","_score":null,"_source":{"locale":"en-us","uid":"blte75effd3c47fb96b","ACL":{},"_in_progress":false,"article_label":[{"uid":"blt925e2676983d144b","_content_type_uid":"article_label"}],"author_page":[{"author_name":"Samuel Greengard","author_email":"sam@greengard.com","author_role":"Contributing Reporter","image_alt_text":"Samuel Greengard","portrait":{"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/blt4ceebcf5a00f1f39/6290bcdb23df9062d7422876/Sam_Greengard_New-Headshot-Spain.jpg"},"social_links":{"twitter_link":{"title":"","href":""},"linkedin_link":{"title":"","href":""}},"title":"Samuel Greengard","url":"/author/samuel-greengard"}],"body":"\u003cp\u003eFor business and IT leaders, it’s the best of times and the worst of times. On one hand, today’s mix of technologies makes it possible to unleash innovation at scale -- and even disrupt markets and industries. On the other hand, the complexity of today's systems -- and figuring out how all the pieces fit together -- can push even the most tech-savvy organization to the breaking point.\u003c/p\u003e\u003cp\u003eTaming the chaos is essential. A recent report from Accenture, \u003ca href=\"https://www.accenture.com/content/dam/accenture/final/capabilities/technology/software-engineering/document/Accenture-Report-ITL-IPS.pdf\" target=\"_blank\"\u003eValue Untangled: Accelerating Radical Growth through Interoperability\u003c/a\u003e, found that organizations with a strong digital core and the ability to connect a wide range of technology components grow revenue streams 6x faster than peers. In addition, they navigate business and IT transformations 11% faster.\u003c/p\u003e\u003cp\u003eAt the center of everything: IT interoperability. “Historically, monolithic implementations have been the norm. But as digital transformation accelerates, companies that integrate IT systems effectively outperform their peers,” states Brian McKillips, chief strategy officer for Enterprise and Industry Technologies at Accenture.\u003c/p\u003e\u003cp\u003eAdds Gordon Barnett, a principal analyst at Forrester Research: “The need for interoperability has been around since IT systems were invented. But there’s now a need to look at things in a broader way -- beyond the lens of technology -- in order to unlock maximum business value.”\u003c/p\u003e\u003cp\u003eGetting to this higher plane isn’t easy. It’s critical to rethink workflows, business processes and even cultural components. Says Corey Kirkendoll, CEO of 5K Technical Services, a Plano, Texas managed services provider: “A business must break down all the silos. Data must flow freely across the organization.”\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003ePaying Down Technical Debt\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eChaotic and unpredictable business conditions are the new normal. A pandemic, inflation, regulatory issues, supply chain disruptions, changing employee expectations and geopolitical events -- along with rapid and radical technology change -- have made highly networked and highly automated business ecosystems essential.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eInteroperability can be elusive because many organizations embark on tactical changes or fail to see the complete picture, Barnett says. “In many cases, they focus only on a part of the organization without fully understanding the impact on technology investments, process reengineering, and human capital assets,” he explains.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe intersection of operational technology (OT) and information technology (IT) can prove particularly nettlesome. Historically, these two entities have operated separately, with attempts to connect systems and data an afterthought. “This often leads to the creation of data silos … that hinder agility, reduce productivity, impede customer experience improvements, and hamper scalability,” Barnett says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eBusiness and IT leaders who ignore these problems do so at their own peril. Accenture found that 66% of organizations struggle with the sheer number of applications. This results in technical debt and a loss of agility, McKillips says. In addition, 60% are unable to align their application strategy with overall business goals and 44% struggle to identity the right business case or ROI. Remarkably, 34% believe interoperability is simply too expensive.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eThe real-world repercussions are palpable. “People working in various departments continue to rely on different and often repetitive sets of tools. There is a lot of wasted effort,” Kirkendoll points out. This approach boosts technology costs and IT overhead, but it also interferes with automation and more advanced AI frameworks that wring out inefficiencies, particularly as businesses look to build digital marketplaces and enhance traceability within supply chains.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eOn the other hand, Accenture notes, digital leaders are likely to unlock deeper transparency and faster decision-making; provide increased operational agility; experience higher levels of productivity; offer better customer and employee experiences; and have the ability to scale and innovate faster and better.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eBuilding a Better IT Model\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eGetting past all the roadblocks isn’t easy. Organizations must “have the ability to dynamically reconfigure their business and their operating models at the speed dictated by the market, Barnett explains. This includes melding operations technology and information technology far more seamlessly, and incorporating IoT, ML, AI and other tools that comprise the so-called \u003ca href=\"https://www.informationweek.com/it-strategy/prepare-for-fourth-industrial-revolution-tech\" target=\"_blank\"\u003eFourth Industrial Revolution\u003c/a\u003e (IR4).\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e“APIs widen the gap between digital innovators and their digital laggard competitors,” Barnett explains. The reasons are fairly straightforward: Digital innovators deliver better consumer experiences while digital laggards focus on mechanics and compliance rather than digital transformation. In other words, “Digital laggards maintain the status quo. They cultivate inaction…and leave important optimization planning for later,” he says.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eForrester’s Barnett also says best practice interoperability revolves around four strategic areas: establishing operating and architecture principles that guide future design and investment decisions; architecting with change in mind; putting customers at the center of all strategic decisions; and empowering employees through digital skills, trusted collaboration and a set of shared goals and objectives.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eFrom a tactical perspective, Accenture points out that three factors are crucial for unlocking value from systems: ubiquitous clouds, improved application design, and low-cost applications. This framework -- particularly when built atop a cloud platform that supports multiple functional domains and consistent technical standards -- makes it possible to configure and reconfigure applications as needed without overhauling a digital core.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eAccenture refers to this modular IT model as composability. For example, “You might use a big ERP system to manage your supply chain, but you connect it with SaaS-based demand planning or supply planning systems that accelerate your supply chain visibility and capabilities,” McKillips explains. With a digital core and proven, repeatable solutions in place, an organization can configure and reconfigure IT rapidly -- and achieve extreme business agility and flexibility. There’s also no need to constantly update areas such as authentication and security.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003ePutting Interoperability at the Center of Everything\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eInteroperability is a moving target -- and it requires a focus on technology but also business processes. As a result, Kirkendoll suggests that organizations engage in a thorough review of applications, data ingestion tools, APIs, and workflows every six months to a year. The goal is to constantly adjust and adapt to changing conditions -- and new opportunities.\u003c/p\u003e\u003cp\u003eNot surprisingly, IT leaders will have to make tough decisions about \u003ca href=\"https://www.informationweek.com/strategic-cio/to-byot-back-again-how-it-models-are-evolving\" target=\"_blank\"\u003etechnology standardization\u003c/a\u003e and \u003ca href=\"https://www.informationweek.com/big-data/priorities-of-highly-successful-chief-data-officers\" target=\"_blank\"\u003edata governance\u003c/a\u003e -- and ensure that various groups abide by decisions. The right digital core can make things simpler, but it cannot solve every issue. “People must work with the same set of data. They can’t get tripped up by incompatible systems and manual tasks, like trying to export CSV files,” Kirkendoll says.\u003c/p\u003e\u003cp\u003eEstablishing data evangelists and embedding them in IT teams for various departments -- such as finance, operations, marketing, sales, legal and human resources -- can also pay dividends. These advocates can make suggestions, offer ideas and share best practices as well as success stories. “People have tools, technologies and methods they are accustomed to using,” Kirkendoll says. “A data champion can demonstrate how a change will deliver positive results.”\u003c/p\u003e\u003cp\u003eMake no mistake, best practice organizations recognize that interoperability isn’t a final destination, it’s an ongoing process that requires a constant examination of OT, IT and business needs. It’s all about building a powerful digital core and ensuring that the right elements orbit it. Concludes Accenture’s McKillips: “When organizations reduce the need to manually stitch together technology components, resources, and data sources, they’re positioned to excel. Interoperability unlocks business value.”\u003c/p\u003e\u003ch4\u003eWhat to Read Next:\u003c/h4\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/security-and-risk-strategy/ciso-in-the-age-of-convergence-protecting-ot-and-it-networks\" target=\"_blank\"\u003eCISO in the Age of Convergence: Protecting OT and IT Networks\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/security-and-risk-strategy/the-state-of-itops-and-secops-an-inside-look\" target=\"_blank\"\u003eThe State of ITOps and SecOps: An Inside Look\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://www.informationweek.com/security-and-risk-strategy/collaboration-is-key-to-defending-operational-technology\" target=\"_blank\"\u003eCollaboration is Key to Defending Operational Technology\u003c/a\u003e\u003c/p\u003e","byline":"","created_at":"2023-01-13T18:00:07.092Z","created_by":"blt7e0f195bfdae4f92","featured_image":{"_version":1,"is_dir":false,"uid":"bltb5968a926e7d5e78","ACL":{},"content_type":"image/jpeg","created_at":"2023-01-13T17:59:45.738Z","created_by":"blt7e0f195bfdae4f92","file_size":"79087","filename":"reins-_Design_Pics_Inc-alamy.jpg","parent_uid":null,"tags":[],"title":"reins-_Design_Pics_Inc-alamy.jpg","updated_at":"2023-01-13T17:59:45.738Z","updated_by":"blt7e0f195bfdae4f92","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-19T13:00:00.050Z","user":"blt7e0f195bfdae4f92"},"url":"https://eu-images.contentstack.com/v3/assets/blt66983808af36a8ef/bltb5968a926e7d5e78/63c19c1107f2c93879b62bb9/reins-_Design_Pics_Inc-alamy.jpg"},"featured_image_caption":"","featured_image_credit":"Design Pics Inc via Alamy Stock","image_alt_text":"man holding reins of racing horses","keywords":[],"old_url":"","published_date":"2023-01-19T13:00:00.000Z","seo":{"meta_title":"","meta_description":"","meta_keywords":"","canonical_url":""},"sponsored_content_settings":{"is_sponsor_article":false,"sponsor_name":""},"summary":"Organizations with a better grip on it recognize that interoperability isn’t a final destination, it’s an ongoing process that requires a constant examination of OT, IT and business needs.","tags":[],"term_selector":{"historyOfPrimaryTerm":["strategic-cio"],"primaryTerm":"strategic-cio","primaryTermInRealText":"IT Leadership \u0026 the Strategic CIO","primaryCategoryBelonged":"strategic-cio","actualUrl":"/strategic-cio/taking-the-reins-on-it-interoperability-","secondaryTerm":["cloud","big-data","devops","infrastructure"]},"title":"Taking the Reins on IT Interoperability","updated_at":"2023-01-18T21:29:09.124Z","updated_by":"blt7e0f195bfdae4f92","url":"/taking-the-reins-on-it-interoperability-","publish_details":{"environment":"blte8b615fb11392649","locale":"en-us","time":"2023-01-19T13:00:00.060Z","user":"blt7e0f195bfdae4f92"}},"sort":[1674133200000]}],"prev":0,"page":1,"next":2,"category":"cloud","params":{"from":0,"size":15,"sort":"newest","terms":["cloud"],"types":[],"_page_type":"category"},"size":15},"globalData":{"footer":{"_version":4,"locale":"en-us","uid":"blt9b44b284c7151879","ACL":{},"_in_progress":false,"copyright":{"text":"Informa PLC Informa UK Limited is a company registered in England and Wales with company number 1072954 whose registered office is 5 Howick Place, London, SW1P 1WG."},"created_at":"2021-05-29T07:24:34.039Z","created_by":"blt9a0fc67c46c47dd7","horizontal_navigation":{"link":[{"title":"Home","href":"https://tech.informa.com/"},{"title":"CCPA: Do not sell my personal 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