Coach Brent Burns

Blamestorming

Brent — Tue, 23 Jun 2009 19:35:00 +0000

I was watching golf over the weekend and a commercial came on for DirecTV, the series of ads that has the Board of Directors for the “Cable Company” sitting around a table trying to figure out why they are losing customers to DirecTV. One board member suggests a “blamestorming” session, where he promptly “blames” their [...] Related posts:

Are You Spending to “Get” or “Keep”? For many small business owners, the economy is having an...
The Power of a Customer Advisory Board I speak to many groups on Customer Retention Strategies and...
Top 3 Customer Retention Strategies for Beating the Recession Do you remember the three most important words in real...

Related posts brought to you by Yet Another Related Posts Plugin.

How to Talk About What You Do — Live and in person!

Brent — Sun, 07 Jun 2009 19:17:04 +0000

Can you talk about what you do? (It’s not that hard!) Do think the “Elevator Speech” is the answer? (It isn’t!) When asked what you do, do you answer with your professional category? (Wrong!) For my friends and readers who live in the Crystal Lake, Illinois area, I will be teaching a live workshop this Wednesday, June 10, [...] Related posts:

Come Hear Me Speak! This coming Friday, March 6, 2009, I will be the...
Networking Guy – Yuk! My local Chamber of Commerce recently hosted a multi-Chamber mixer...
Voting is like buying, right? My wife got up early today and headed to the polls...

Related posts brought to you by Yet Another Related Posts Plugin.

First Friday Focus Call — The Power of a Customer Advisory Board

Brent — Fri, 01 May 2009 01:14:46 +0000

Please join me at Noon Central (1:00 pm Eastern, 10:00 am Pacific) on Friday, May 1, 2009 for my monthly First Friday Focus call. Please dial 712-432-3900 and enter conference code 6904581#. 30 minutes plus time for questions after. This month’s topic will be on the power of a Customer Advisory Board for your business. I hope you [...] Related posts:

The Power of a Customer Advisory Board I speak to many groups on Customer Retention Strategies and...
Free First Friday Focus Tele-seminar — Please join me! Join me, Brent Burns, Certified Book Yourself Solid Coach, for...
“Focus Fridays” teleseminars start Nov. 7! Join me, Certified Book Yourself Solid Coach Brent Burns, for...

Related posts brought to you by Yet Another Related Posts Plugin.

Think Big Manifesto — Buy it today!

Brent — Mon, 27 Apr 2009 13:29:16 +0000

My mentor, coach, friend and big thinker Michael Port releases his fourth (and best) book today, the Think Big Manifesto. Here is a note from Michael: Calling all big, bright, forward-thinking, possibly still dreaming, hard core intellectual thinking, down-to-earth realistic-being, even and especially the secretive big thinkers. The world needs you. The handbook for the Think Big [...] No related posts. Related posts brought to you by Yet Another Related Posts Plugin.

Networking Guy – Yuk!

Brent — Thu, 09 Apr 2009 16:14:50 +0000

My local Chamber of Commerce recently hosted a multi-Chamber mixer at the local newspaper in our community. I love these events because I get to connect with business owners from neighboring communities that I don’t see on a regular basis. That’s a good thing. The bad thing was who I will call “networking guy”. He was [...] Related posts:

How to Talk About What You Do — Live and in person! Can you talk about what you do? (It’s not that...

Related posts brought to you by Yet Another Related Posts Plugin.