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	<title>Closing the Intelligence Gap</title>
	
	<link>http://blogs.sas.com/content/cokins</link>
	<description>Performance management and behavioral change management</description>
	<lastBuildDate>Tue, 21 Feb 2012 06:59:37 +0000</lastBuildDate>
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		<title>The Academy Awards and business analytics</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/Nsq8HI7ihJA/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/02/21/the-academy-awards-and-business-analytics/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 06:59:37 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[business analytics]]></category>
		<category><![CDATA[enterprise performance management]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=1115</guid>
		<description>A year ago I wrote a similar blog as this one based on my finding the acceptance speeches at Hollywood’s Academy Awards to be inspirational. The speeches I enjoy most are Oscar recipients who thank the teams that contributed to their receiving the award. Success comes much more from teams [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=Nsq8HI7ihJA:qLnkmNO2Q68:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=Nsq8HI7ihJA:qLnkmNO2Q68:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=Nsq8HI7ihJA:qLnkmNO2Q68:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=Nsq8HI7ihJA:qLnkmNO2Q68:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/Nsq8HI7ihJA" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Watch my hips, not my lips</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/xrezQ4i0fcY/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/02/14/watch-my-hips-not-my-lips/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 06:18:05 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[business analytics]]></category>
		<category><![CDATA[change management]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=1108</guid>
		<description>Many organizations over plan and under execute. The managerial styles I admire are ones with a bias towards action. Not wild actions to run the train off the tracks, but actions that move the train forward. The most memorable managers I have worked for were those with a ready-fire-aim approach [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=xrezQ4i0fcY:yXDJPBSMvKI:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=xrezQ4i0fcY:yXDJPBSMvKI:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=xrezQ4i0fcY:yXDJPBSMvKI:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=xrezQ4i0fcY:yXDJPBSMvKI:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/xrezQ4i0fcY" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://blogs.sas.com/content/cokins/2012/02/14/watch-my-hips-not-my-lips/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		<feedburner:origLink>http://blogs.sas.com/content/cokins/2012/02/14/watch-my-hips-not-my-lips/</feedburner:origLink></item>
		<item>
		<title>Could Beethoven have implemented business analytics?</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/-K8W6Ug5vJ4/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/02/07/could-beethoven-have-implemented-business-analytics/#comments</comments>
		<pubDate>Tue, 07 Feb 2012 06:51:23 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[business analytics]]></category>
		<category><![CDATA[enterprise performance management]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=1097</guid>
		<description>Could the great classical music composer Ludwig Beethoven successfully implement business analytics in an organization? I was educated as an industrial engineer, and I do not view myself as a scholar of the performing arts, literature, or classical music. However I have always been a careful observer and listener of [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=-K8W6Ug5vJ4:2QtTpv7I4lE:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=-K8W6Ug5vJ4:2QtTpv7I4lE:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=-K8W6Ug5vJ4:2QtTpv7I4lE:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=-K8W6Ug5vJ4:2QtTpv7I4lE:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/-K8W6Ug5vJ4" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://blogs.sas.com/content/cokins/2012/02/07/could-beethoven-have-implemented-business-analytics/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		<feedburner:origLink>http://blogs.sas.com/content/cokins/2012/02/07/could-beethoven-have-implemented-business-analytics/</feedburner:origLink></item>
		<item>
		<title>Accountants’ darkest time is just before the dawn</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/aaW-G85_kzQ/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/01/31/accountants-darkest-time-is-just-before-the-dawn/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 06:57:14 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=1085</guid>
		<description>CFOs and their finance and accounting function have been distracted from being their coveted strategic partner role because they are mired with regulatory and compliance work. That is now changing. They are embracing business analytics. The history of accounting I will substantially oversimplify the history of accounting mainly for the [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=aaW-G85_kzQ:VAorSK8ssN4:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=aaW-G85_kzQ:VAorSK8ssN4:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=aaW-G85_kzQ:VAorSK8ssN4:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=aaW-G85_kzQ:VAorSK8ssN4:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/aaW-G85_kzQ" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://blogs.sas.com/content/cokins/2012/01/31/accountants-darkest-time-is-just-before-the-dawn/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		<feedburner:origLink>http://blogs.sas.com/content/cokins/2012/01/31/accountants-darkest-time-is-just-before-the-dawn/</feedburner:origLink></item>
		<item>
		<title>CFO.com’s CPM conference: CFOs see FOs</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/wrfTOJbj5Wg/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/01/24/cfo-com%e2%80%99s-cpm-conference-cfos-see-fos/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 06:59:53 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[enterprise performance management]]></category>
		<category><![CDATA[managerial accounting]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=1076</guid>
		<description>This January 30th the publisher CFO.com, that ranks roughly third of fifty financial media publishers in circulation behind the Wall Street Journal and The Economist, will host their popular CFO.com Corporate Performance Management (CPM) conference in New York City. The theme will be “Accelerating High Performance: Tactics, Tools, and Technology.” [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=wrfTOJbj5Wg:gAbLzrvH9tc:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=wrfTOJbj5Wg:gAbLzrvH9tc:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=wrfTOJbj5Wg:gAbLzrvH9tc:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=wrfTOJbj5Wg:gAbLzrvH9tc:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/wrfTOJbj5Wg" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://blogs.sas.com/content/cokins/2012/01/24/cfo-com%e2%80%99s-cpm-conference-cfos-see-fos/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://blogs.sas.com/content/cokins/2012/01/24/cfo-com%e2%80%99s-cpm-conference-cfos-see-fos/</feedburner:origLink></item>
		<item>
		<title>Who are the animals of analytics-based enterprise performance management ?</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/KUzE1tvN_mM/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/01/17/who-are-the-animals-of-analytics-based-enterprise-performance-management/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 06:58:55 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[business analytics]]></category>
		<category><![CDATA[enterprise performance management]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=1063</guid>
		<description>Ever notice how the personalities and dispositions of animals often resemble humans? An organization’s pursuit of adopting analytics-based enterprise performance management involves personalities of all types. How are they like the creatures that populate our planet? A blog is recommended to be less than 500 words, but I violate that [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=KUzE1tvN_mM:PVJfD-n2Y7k:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=KUzE1tvN_mM:PVJfD-n2Y7k:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=KUzE1tvN_mM:PVJfD-n2Y7k:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=KUzE1tvN_mM:PVJfD-n2Y7k:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/KUzE1tvN_mM" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://blogs.sas.com/content/cokins/2012/01/17/who-are-the-animals-of-analytics-based-enterprise-performance-management/</feedburner:origLink></item>
		<item>
		<title>Ambiguity and uncertainty are your friends</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/mSlWbfbnC8w/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/01/10/ambiguity-and-uncertainty-are-your-friends/#comments</comments>
		<pubDate>Tue, 10 Jan 2012 06:39:52 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[business analytics]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=919</guid>
		<description>If you are a business analyst or are responsible for enterprise performance and risk management, then ambiguity and uncertainty are your friends. Why? If getting answers were easy, your salary would probably be lower! The search for surprises Regardless how analytics might be defined there should be no argument about [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=mSlWbfbnC8w:GEwRqRDvuJc:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=mSlWbfbnC8w:GEwRqRDvuJc:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=mSlWbfbnC8w:GEwRqRDvuJc:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=mSlWbfbnC8w:GEwRqRDvuJc:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/mSlWbfbnC8w" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Joseph Farrell (1935-2011) / cinema analytics pioneer</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/G8RfEof8qTg/</link>
		<comments>http://blogs.sas.com/content/cokins/2012/01/03/joseph-farrell-1935-2011-cinema-analytics-pioneer/#comments</comments>
		<pubDate>Tue, 03 Jan 2012 06:30:52 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[analytics personal tribute]]></category>
		<category><![CDATA[business analytics]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=904</guid>
		<description>History reveals numerous examples of how blind influential executives and managers can be to breakthrough advances in their industry. For example, Digital Equipment Corporation (DEC) had a dramatic rise and fall due to blindness and perhaps resistance to change. DEC was an entrepreneurial computer company that grew to $14 billion in sales and employed an [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=G8RfEof8qTg:Vln2GHpF6YQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=G8RfEof8qTg:Vln2GHpF6YQ:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=G8RfEof8qTg:Vln2GHpF6YQ:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=G8RfEof8qTg:Vln2GHpF6YQ:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/G8RfEof8qTg" height="1" width="1"/&gt;</description>
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		<item>
		<title>2012 New Year resolutions for CEOs and executives</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/Z9g9tgzhxkQ/</link>
		<comments>http://blogs.sas.com/content/cokins/2011/12/27/2012-new-year-resolutions-for-ceos-and-executives/#comments</comments>
		<pubDate>Tue, 27 Dec 2011 06:50:43 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[business analytics]]></category>
		<category><![CDATA[CEO advice]]></category>
		<category><![CDATA[enterprise performance management]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=897</guid>
		<description>January 1st, New Year Day, is a chance for proposing changes. The tradition is to make resolutions such as to lose weight or exercise more. Typically they are personal ones made by the individuals, but I have a new twist by making a resolution for CEOs, heads of government agencies [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=Z9g9tgzhxkQ:SUkVrjc7zdY:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=Z9g9tgzhxkQ:SUkVrjc7zdY:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=Z9g9tgzhxkQ:SUkVrjc7zdY:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=Z9g9tgzhxkQ:SUkVrjc7zdY:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/Z9g9tgzhxkQ" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://blogs.sas.com/content/cokins/2011/12/27/2012-new-year-resolutions-for-ceos-and-executives/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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		<item>
		<title>Why will analytics be the next competitive edge?</title>
		<link>http://feedproxy.google.com/~r/cokins/~3/3kmUiNfsL20/</link>
		<comments>http://blogs.sas.com/content/cokins/2011/12/20/why-will-analytics-be-the-next-competitive-edge/#comments</comments>
		<pubDate>Tue, 20 Dec 2011 06:36:25 +0000</pubDate>
		<dc:creator>Gary Cokins</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[business analytics]]></category>
		<category><![CDATA[decision making]]></category>
		<category><![CDATA[project management]]></category>

		<guid isPermaLink="false">http://blogs.sas.com/content/cokins/?p=881</guid>
		<description>Analytics is becoming a competitive edge for organizations. Once a "nice-to-have," applying analytics is now becoming mission critical. An August 6, 2009, New York Times article titled, “For Today’s Graduate, Just One Word: Statistics” reminds me of the famous quote of advice to Dustin Hoffman’s character in his career breakthrough [...]&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/cokins?a=3kmUiNfsL20:9IyN0Hkdmyo:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=3kmUiNfsL20:9IyN0Hkdmyo:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/cokins?a=3kmUiNfsL20:9IyN0Hkdmyo:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/cokins?i=3kmUiNfsL20:9IyN0Hkdmyo:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/cokins/~4/3kmUiNfsL20" height="1" width="1"/&gt;</description>
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