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Automotive Repair Education | Quality Car Mechanics | Customer Care

We might be a little bias here at Colchin Automotive, but our existing clients seem to agree that we are the best car mechanic shop in the Denver Metro Area. Here are some more reviews on our Google Places Page to add to our testimonials here on our site.  So what makes Colchin the best? you might ask.

Automotive Repair Education

At Colchin, our focus is to educate our customers about vehicle maintenance while we are working on them.  We understand that people, like businesses, operate on a budget and our clients expect the best recommendations on balancing ideal vehicle maintenance and budget.  We also try to educate clients through communication networks like Facebook. Here is a recent post about a problem we found with a Mazda vehicle:
It seems Mazda has engineered some timing chain faults into certain 2.3L engines. Click on the image for more info from our Facebook post.

Quality Car Mechanics

At Colchin, we hire and retain staff who not only have the proper certifications and experience, but also staff who are aware of the value of each client to the success of our business.  There are a lot of mechanics out there.  Make sure you work with a company you trust who screen’s employees to higher only the best technicians – even if it costs us a little more.

Customer Care

Todd has been in the auto and truck repair business for his entire professional career and has seen many approaches to customer care, and for a business that intends to be around for a long time, we’ve found the best approach is to provide a wealth of information, make good on our promises, and exceed our customer expectations. This process may again cost more to our business in the short term, but again, we are here for the long term.

Toyota Repair Shop | Ford Repair Shop | GM Repair Shop

Looking for a Car Repair Shop that treats you like neighbor and not like a number? Consider Colchin Automotive! At Colchin, we are not a car dealer, we are not just a standard maintenance oil and lube shop, and we do not only service one Make of Vehicle. We are a well trained, highly technical, and results oriented Automotive Shop that recognizes the value of customer education and accountability. So we are not just a car repair shop, we are a:

Toyota Repair Shop

Colchin Automotive services all makes and models of Toyota. As one of the top auto sales and performance manufacturer’s, Toyota does a great job of consistently putting quality vehicles on the road. If you properly maintain your Toyota with Colchin, your new or used vehicle should exceed your performance expectations. Toyota’s 2011 JD Powers Initial Quality Score for all vehicles under this brand ranked average among major manufacturer’s.

Ford Repair Shop

Just like the Model-T once dominated the automotive landscape, Colchin Automotive services a high number of Ford vehicles every year. Our shop is designed so that we can handle the smallest compact Ford to the largest Ford trucks on the road. Our ASA certification assures that we are utilizing the latest tools and methods to properly maintain your Ford and other vehicles. JD Powers ranked the Ford brand overall as Average (similar to Toyota) in it’s 2011 Initial Quality Study. Colchin Automotive will work with your vehicle to perform above average.

GM Repair Shop

Did you know that General Motors developed the first V-8 engine, the first fully automatic transmission, and the Anti-lock Brake System? Today, General Motors owns GMC, Cheverolt, Pontiac, Saturn, Buick, and Caddilac. Colchin Automotive services all Makes and Models owned by GM vehicles with the same level of innovation that GM has shown in the past. Our ASA Code of Ethics states that we will “… use only proven merchandise of high quality distributed by reputable firms.” So you can rest assured that we will take care of your GM Vehicle.

At Colchin Automotive, we know that you have many options and questions when it comes to auto repair shops.

• Should I allow the Denver car dealer to provide service?
• Should I simply choose the closest repair shop in Denver?
• Should I use a repair shop that only services my Make of Vehicle?
• Should I use a name brand auto repair shop or a local repair shop?
• How do I know I’m not getting taken advantage of?

If you visit Colchin Automotive, we expect that you will have an answer to all of these questions.  Our repair shop has both the technical ASA certified staff and equipment to be able to service virtually all makes and models of vehicles, both large and small.  In addition to the know how, our staff puts customer service and customer education as a priority for our clients.  We believe that while there are best practices in maintaining your vehicle, we also recognize that our clients work from a budget and we help you plan around that budget to make the best decisions without any pressure.  You can also rest assured that we have no alterial motive when servicing your car, i.e. we’ll never try and sell you a new one.  We do however provide quality inspections when you plan on selling your old car or are looking for a second opinion.

Our business is quality car service at quality prices.  We promise that you won’t find a better car repair experience than right here at Colchin Automotive.

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At Colchin Automotive, we know that you have many options when it comes to auto repair shops.  Our repair shop has both the technical ASA certified staff and equipment to be able to service virtually all makes and models of vehicles, both large and small.  In addition to the know how, our staff puts customer service and customer education as a priority for our clients.  We believe that while there are best practices in maintaining your vehicle, we also recognize that our clients work from a budget and we help you plan around that budget to make the best decisions without any pressure.  You can also rest assured that we have no alterior motive when servicing your car, i.e. we’ll never try and sell you a new one.  We do however provide quality inspections when you plan on selling your old car or are looking for a second opinion.

• Quality automotive service near Wheatridge
• Broad range of service knowledge and abilities
• No pressure sales, but an educational approach

This is what you’ll find at Colchin Automotive.  Our business is quality car service at quality prices.  We promise that you won’t find a better car repair experience than right here at Colchin Automotive.

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At Colchin Automotive, we are not only a local repair shop, but we are a community based business invested in the overall success of the City of Arvada.  Twenty-six years has seen much change in how businesses operate, but the things we pride ourselves on that will not change are quality service, attention to detail, and customer care.

In 2009, our Shop moved from 52^nd Ave and Wadsworth (approximately) to the current location at 5740 Lamar Street, one block South of Ralston Road and East of Wadsworth.  The reason for our move and our growth has been attributed to our ability to provide quality service and customer care.  Our facility has increased our ability to service more customers faster.

One of the greatest advantages of being a successful local automotive shop is that we can keep our focus on improving processes and technician education around Colorado driving conditions.  While name brand shops may carry a lot of brand awareness due to the huge sums of money spent marketing and advertising, much of that business model requires highly automated processes across the country and a less personalized experience for customers.  At Colchin Automotive, our clients, their vehicles, and our staff are treated as valued individuals and part of our local Arvada business ecosystem.

So give Colchin Automotive a try and we will deliver excellent results!

Recent Awards and Recognition:

• Arvada Economic Development Association
• Better Business Bureau

With our Colchin Automotive Oil Service Program, every fourth oil change (up to $50) is FREE!

Here’s how it works:

1. Get your Punch-A-Deal™ Key Tag. It’s free! Schedule your appointment.

   

2. Choose from these 3 value packages:

   Basic-High performance oil and standard oil filter.

   Silver- High performance oil and standard oil filter plus an oil additive package from BG Products, Inc., the world leader in chemical additives.

   Gold-High performance oil, oil additive package from BG Products and a premium oil filter.

3. Your 4th Oil Change is absolutely FREE!

Call or come in to learn more. We are excited to help you choose the program that is right for you and that saves you money. Get punched today!

Note: The free service is provided at the same level as the three purchased oil services. This offer is not available on high performance, custom or modified vehicles.

Colchin’s pre-purchase inspection was thorough and gave us a good idea of what we were getting in a 5 year old vehicle with just over 86,000 miles on it.  We felt confident in the deal and made the purchase.  Over the last 6 years, Colchin Automotive has helped us maintain the Tahoe for another 158,000 miles.  (And they have kept our ’97 F350 running well too)  Then Todd gave us the heads up last year about thinking in terms of getting another vehicle as the Tahoe neared 250,000 miles.  That time came this past month when the estimated maintenance and repair costs were more than the Tahoe was worth.  This was hard news to hear about a vehicle that had been so good for so long.  But after strategizing with Todd, we began our search. 

It was really nice knowing this time that as we looked at used SUV’s that we had the Colchin Team there to help us again. After we narrowed our preferences down to GM vehicles, Todd told me how to locate the code list in the vehicle so we could determine its engine and transmission.  I used the camera in my phone to take a picture of the list and email it directly to Todd.  Todd had already been researching some of the newer GM power trains for us, so when I emailed a particular vehicle’s code list, he could tell us if it had the better engine and transmission.  Also I determined quickly if a dealer was one we could work with when I asked them if they would allow me to take the vehicle to our mechanic for inspection.  And my husband was glad that I could go by myself to the dealers to look at a vehicle, get its code information to Todd, and then decide if my husband should see it. 

Looking online, I found a 2007 Yukon XL with over 86,000 miles that I really wanted to see at a dealership in Greeley.  I went up there and told the salesman upfront that before we would buy our mechanic in Arvada must inspect it.  He said “Not a problem.”  I photographed the code list and emailed it from my phone to Todd.  Then while I’m test driving the vehicle, Todd had a chance to look up the codes.  I liked the Yukon XL and I told the salesman that I needed to call my husband and our mechanic.  I called Todd and he let me know that it did have the better power train, so I set an inspection appointment for the next morning.  Then I called my husband to tell him that this one might be the right vehicle.  I arranged to have my husband come in that evening to test drive it, and the dealer allowed us to have the vehicle overnight for the inspection the next morning.  Todd and the guys checked it out for us, even allowing me in the bay area to discuss it with them as they inspected it.  After the inspection, I had print outs of Colchin’s findings and recommendations on the vehicle that I took back to the dealer, and that my husband could discuss with Todd.  We asked the dealer to take care of a few issues for us, and we took delivery of the Yukon XL two days later. 

We are so grateful for all the help from our friends (just like family) at Colchin Automotive!!

Cindy and Andrew Heydinger

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