Comments for Technology and Organizations http://www.terrigriffith.com/blog Wed, 02 Nov 2011 15:07:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on 5 Companies That Care About Employee Development by Terri Griffith http://www.terrigriffith.com/blog/2011/10/25/5-companies-that-care-about-employee-development/comment-page-1/#comment-5368 Terri Griffith Wed, 02 Nov 2011 15:07:00 +0000 http://www.terrigriffith.com/blog/?p=5073#comment-5368 Thanks, Ruchi. I'm getting to learn more about the different parts of IBM these days. Very happy with what I see -- and IBM has always be huge in employee development. Thanks, Ruchi. I’m getting to learn more about the different parts of IBM these days. Very happy with what I see — and IBM has always be huge in employee development.

]]> Comment on 5 Companies That Care About Employee Development by Steve Patrizi http://www.terrigriffith.com/blog/2011/10/25/5-companies-that-care-about-employee-development/comment-page-1/#comment-5367 Steve Patrizi Wed, 02 Nov 2011 14:54:00 +0000 http://www.terrigriffith.com/blog/?p=5073#comment-5367 Thanks - we're hiring! www.bunchball.com/careers Thanks – we’re hiring! http://www.bunchball.com/careers

]]> Comment on 5 Companies That Care About Employee Development by Ruchi http://www.terrigriffith.com/blog/2011/10/25/5-companies-that-care-about-employee-development/comment-page-1/#comment-5364 Ruchi Wed, 02 Nov 2011 09:29:00 +0000 http://www.terrigriffith.com/blog/?p=5073#comment-5364 IBM is one such company which focus a lot on Seller Development. IBM could be on this list. Regards, Ruchi @rucsb:twitter  IBM is one such company which focus a lot on Seller Development. IBM could be on this list.

Regards,
Ruchi
@rucsb:twitter 

]]> Comment on Innovation at Intuit: Brainstorm by Intuit Cares About Employee Development http://www.terrigriffith.com/blog/2009/09/10/innovation-at-intuit-brainstorm/comment-page-1/#comment-5357 Intuit Cares About Employee Development Thu, 27 Oct 2011 22:18:01 +0000 http://www.terrigriffith.com/blog/?p=1365#comment-5357 [...] so employees have time to think about new ideas. They care in that they support technologies, like Brainstorm, to gather ideas from their employees. These ideas are all part of informal learning. Intuit also [...] [...] so employees have time to think about new ideas. They care in that they support technologies, like Brainstorm, to gather ideas from their employees. These ideas are all part of informal learning. Intuit also [...]

]]> Comment on Nucor: Helping Others Develop Systems Savvy by 5 Companies That Care About Employee Development http://www.terrigriffith.com/blog/2010/09/14/nucor-helping-others-develop-systems-savvy/comment-page-1/#comment-5353 5 Companies That Care About Employee Development Tue, 25 Oct 2011 16:14:51 +0000 http://www.terrigriffith.com/blog/?p=3457#comment-5353 [...] Nucor is always top of mind when I think of companies that understand the value of training. In the steel industry, if training isn’t taken seriously, people can die. Nucor’s wikipedia article describes their founding and unique (sad that it’s unique) approach to management. This prior post focuses more on their approach to training. [...] [...] Nucor is always top of mind when I think of companies that understand the value of training. In the steel industry, if training isn’t taken seriously, people can die. Nucor’s wikipedia article describes their founding and unique (sad that it’s unique) approach to management. This prior post focuses more on their approach to training. [...]

]]> Comment on Cabs, Credit Cards, and City Hall by Terri Griffith http://www.terrigriffith.com/blog/2011/10/19/cabs-credit-cards-and-city-hall/comment-page-1/#comment-5348 Terri Griffith Mon, 24 Oct 2011 04:41:00 +0000 http://www.terrigriffith.com/blog/?p=5054#comment-5348 Article about Sephora mobile point of sale: http://ny.racked.com/archives/2011/09/09/mepa_sephora_wont_have_a_register_but_will_have_new_vendors.php Article about Sephora mobile point of sale: http://ny.racked.com/archives/2011/09/09/mepa_sephora_wont_have_a_register_but_will_have_new_vendors.php

]]> Comment on Myth Busters Edition of The Plugged-In Manager by Bill Choy http://www.terrigriffith.com/blog/2011/10/14/myth-busters-edition-the-plugged-in-manager/comment-page-1/#comment-5343 Bill Choy Wed, 19 Oct 2011 23:14:00 +0000 http://www.terrigriffith.com/blog/?p=5035#comment-5343 For the benefit of Terri's audience, this post is a part of my larger dialogue with her. One key lesson lies in how/why Jimenez changed his personal attitude/behavior as a model for other senior managers. Was his initial hiring of high priced marketing consultants a result of his or his company's prior inability and/or unwillingness to get transparent/honest feedback from his/its employees for poor corporate performance ? If the unwillingness was due to fear as his outside psychologist suggested, then to paraphrase  what that blunt talking ex-GE CEO- Jack Welch wrote in his books: these managers are cowards. As he matures, the 2nd lesson about Jimenez is that changing corporate behavior involves a long persistent journey with no destination guaranteed. That's why open dialogue without malicious punishment encourages more stakeholder participation to such journeys especially when formulating and implementing mid-course corrections become necessary.            Bill Choy, PhD/MBA For the benefit of Terri’s audience, this post is a part of my larger dialogue with her. One key lesson lies in how/why Jimenez changed his personal attitude/behavior as a model for other senior managers. Was his initial hiring of high priced marketing consultants a result of his or his company’s prior inability and/or unwillingness to get transparent/honest feedback from his/its employees for poor corporate performance ? If the unwillingness was due to fear as his outside psychologist suggested, then to paraphrase  what that blunt talking ex-GE CEO- Jack Welch wrote in his books: these managers are cowards.

As he matures, the 2nd lesson about Jimenez is that changing corporate behavior involves a long persistent journey with no destination guaranteed. That’s why open dialogue without malicious punishment encourages more stakeholder participation to such journeys especially when formulating and implementing mid-course corrections become necessary.           

Bill Choy, PhD/MBA

]]> Comment on Cabs, Credit Cards, and City Hall by terrigriffith http://www.terrigriffith.com/blog/2011/10/19/cabs-credit-cards-and-city-hall/comment-page-1/#comment-5342 terrigriffith Wed, 19 Oct 2011 18:41:00 +0000 http://www.terrigriffith.com/blog/?p=5054#comment-5342 Just signed up for Intuit GoPayment 2.70% for swipe. As to disputes: Chargeback Fee  This fee is assessed each time a customer-disputed charge is filed, in addition to the disputed transaction amount.$20.00ACH Reject Fee  Fee applied to your billing if credit card transactions cannot be credited or merchant fees debited from your bank account via Automated Clearing House (ACH). This usually occurs if your merchant account has invalid ABA/DDA account numbers, insufficient funds or if the account is closed.$25.00 Just signed up for Intuit GoPayment 2.70% for swipe. As to disputes: Chargeback Fee 
This fee is assessed each time a customer-disputed charge is filed, in addition to the disputed transaction amount.$20.00ACH Reject Fee 
Fee applied to your billing if credit card transactions cannot be credited or merchant fees debited from your bank account via Automated Clearing House (ACH). This usually occurs if your merchant account has invalid ABA/DDA account numbers, insufficient funds or if the account is closed.$25.00

]]> Comment on Cabs, Credit Cards, and City Hall by terrigriffith http://www.terrigriffith.com/blog/2011/10/19/cabs-credit-cards-and-city-hall/comment-page-1/#comment-5341 terrigriffith Wed, 19 Oct 2011 18:36:00 +0000 http://www.terrigriffith.com/blog/?p=5054#comment-5341 Excellent point. I really do hope a driver we'll give us some additional perspectives on the details. As to Square, they seem to be courting drivers: https://squareup.com/drivers  Thanks for mentioning Intuit GoPayment http://gopayment.com/  I hadn't realized they were out yet - great addition to the field. Excellent point. I really do hope a driver we’ll give us some additional perspectives on the details. As to Square, they seem to be courting drivers: https://squareup.com/drivers 

Thanks for mentioning Intuit GoPayment http://gopayment.com/  I hadn’t realized they were out yet – great addition to the field.

]]> Comment on Cabs, Credit Cards, and City Hall by David Kay http://www.terrigriffith.com/blog/2011/10/19/cabs-credit-cards-and-city-hall/comment-page-1/#comment-5340 David Kay Wed, 19 Oct 2011 18:24:00 +0000 http://www.terrigriffith.com/blog/?p=5054#comment-5340 I don't know if this applies, but rates for credit card processing are highly dependent on the rate at which charges are disputed.  Even a small number of disputes can raise rates significantly.  I don't know if this is a problem for cabbies (although I could imagine it might be), and I don't know how services like Square and Intuit GoPayment(*) handle disputes -- raise the rates? Cancel the account? It could be cabbies just got stuck with a bad deal from a legacy provider, but it might be that mobile PoS systems aren't really designed for businesses like theirs. I don’t know if this applies, but rates for credit card processing are highly dependent on the rate at which charges are disputed.  Even a small number of disputes can raise rates significantly.  I don’t know if this is a problem for cabbies (although I could imagine it might be), and I don’t know how services like Square and Intuit GoPayment(*) handle disputes — raise the rates? Cancel the account?

It could be cabbies just got stuck with a bad deal from a legacy provider, but it might be that mobile PoS systems aren’t really designed for businesses like theirs.

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