Comment on Blog now powered by WordPress! by Santos Williamston

Santos Williamston — Mon, 14 May 2012 01:24:02 +0000

Hey, you used to write great, but the last several posts have been
kinda boring… I miss your tremendous writings. Past few posts are
just a bit out of track! come on!

Comment on Varun is a CISSP now! by Phani

Phani — Wed, 07 Dec 2011 15:17:58 +0000

Hi Varun, Can you please help me with my questions on CISSP. I have
CISSP relavent exp of 4 years in current copany. and 1.5 years
relavent in last company. But i am unable to understand what sort
of proof of employement in the specif areas of CISSP should we
provide. Can you please help me understand this thing. And am also
scratching my head about the below caluse some one already CISSP
certified authenticating me.

Comment on I am back! by test

test — Mon, 03 Oct 2011 11:35:37 +0000

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Comment on I am back! by Pratik Sinha

Pratik Sinha — Mon, 22 Aug 2011 09:45:14 +0000

You need to start blogging again. Reminder!

Comment on Hutch/Vodafone service in Mumbai terrible by Vinay Vijayanarayan

Vinay Vijayanarayan — Sat, 16 Jul 2011 09:59:57 +0000

Hi, Its almost 5 days now and i havent received my New SIM Card
which i had applied for through the website
https://shop.vodafone.in/shop/planPrepay.jsp?cid=mum . I received a
prompt phone call that day 4 hours after filling out the form and
the lady said she would be sending the SIM card by 2 to 3 pm that
same day ( 12th July , 2011 ). Thereafter i received another phone
call and the person said that my number was a postpaid number and
not pre-paid and on arguing with him for 30 minutes he finally
closed the conversation by saying it was a pre-paid number. Later
few hours into me loosing my patience , i received a third phone
call who said the guy who was to deliver the SIM card supposedly
contacted me and i mentioned i was OUT OF TOWN , when i have been
in town for the past 3 months ! Next day , i contacted VODAFONE’S
really unethical & unprofessional Technical Team whom on
explaining the whole story , gave me vague answers like “Your
Number is not visible on File “? “Your number is a DEMO Number “?
“You have to call 765 From your vodafone number ( which am trying
to get for the past 5 days )” . Now my first question is how do i
dial a 3 digit number when i don’t have a Vodafone number on me ?
And secondly he was told this by his manager he claimed ( Mr
Abhishek ) who blindly denied any requests to talk to me . I wasted
almost 3 hours over the phone speaking to various agents who were
nothing but a waste of time and who kept putting me on hold for
almost 2 hours put together. Going forward , on July 14th i called
again and was almost the same story where the agent kept telling me
he cant track my SIM Card and asked me to dial Customer care from
my Vodafone number. I was on hold for 45 minutes and later was
disconnected on purpose. I called again and asked to speak with the
manager and requested to escalate the issue to the seniors as it
was getting too heated up with the agent who ( either wasn’t
trained well or was just being himself ) I was put on to Mr Sanjay
Soni who claimed himself as the Supervisor at that shift , on
explaining him the entire situation he assured me that he would
lodge a complaint and take this matter in his own hands and
guaranteed me my SIM card by 6pm 15th July and also update me
often. He never even bothered to give me a docket number or a
complaint number. Thereafter on 15th July 2011 after close to 10
phone calls repeatedly to the Vodafone Customer Care i finally got
to speak with a Floor Supervizor Mrs Soni who again guarenteed the
delivery of SIM card on 16th July 2011 by 12 pm. On 16th of July
2011 i spoke with another Floor Supervisor Ajit Acharya and he said
he cant help me anything since my number that i had booked online
is a DEMO number and hasn’t been updated as yet ( after 6 days )
Here are my Docket numbers i opened with Vodafone with Dates , but
still no response from their end and not even a phone call with
updates. Also having sent the customer care around 6 emails showing
my concern , not one email was responded. Docket Number # 1:
227043583 ( opened on 15th July , 2011 at 5 pm ) Docket Number # 2:
225838801 ( opened at 1pm 16th july ) Here is where things went
wrong: 1. I didnt receive a complaint number by mr Sanjay Soni who
claimed he lodged a complaint. 2. I was wrongly guided by
VODAFONE’S agents all the 15-20 times i have called and being on
Hold for almost 45-60 minutes . 3. I was given wrong information
about my number being a post-paid card and not pre-paid card. 4. I
have sent 4 emails to vodafonecare.mum@vodafone.com who claimed to
have received my emails but didnt bother looking into it 5. I was
told my VODAFONE’s Supervisor that they cant help me out and cannot
escalate the issue to the higher ups even though i had not got my
SIM card from the pat 5days. Now heres what needed to be done: 1) i
asked the manager to call the dept who looks after new SIM card and
ask them to call me 2. I also provided the numbers from which i had
received 3 phone calls on 12th july 2011 hours after i filled up
the new pre-paid form 3. And finally once the team gets my
information , they could send the guy for delivery. I would like
TRAI to personally look into this issue as its been 5 days and all
i have got VODAFONE is long hours of HOLD MUSIC or wrong
resolutions , or FALSE testimonies or not being to help . I am not
happy with the way things are going forward with Vodafone and i
need an answer as soon as possible. You can find the order ID and
other details below. This is my last hope of success or a solution
, as me being a common consumer facing troubles from a service
provider like VODAFONE can only rely on you now to take things
further and try to either release my 555 Rs or give me my SIM Card.
I would also like to go one extra level and make sure all the
managers i spoke to are taken to task and made sure they dont do
this henceforth. Its very shameful to say that the agents and
managers i spoke with didn’t seem to realize the seriousness and
over and above that seemed very casual with the whole situation. I
am very frustrated with the service Vodafone has given me in these
past 4 days and i need an answer and solution. Hoping you could
look into this matter and help me out with this situation . Have
attached a copy of the Statement with ICCI BAnk ( where vodafone
has deducted the money 555 INR from my account ) and pasted the
contents of the email i received from eshop@vodafone.co.in on 12th
July 2011. Here are my contact numbers : +919324799357 ,
+912266916248
*************************************************************************************************************************************************************************
Reply eshop@vodafone.co.in to me show details Jul 12 (5 days ago)
Dear Vinay, Thank you for buying your Vodafone Prepaid connection
through the Vodafone Online shop. Your order details are mentioned
below: Order ID : o7627185 Payment Transaction ID: MCIT1074237803
Date & time of order : 12 Jul, 2011 08:28:10 Order Amount : Rs.
555.0/- Only order details: Prepaid Connection Name: Per Second
Plan MSISDN: 9819581643 Amount: 506.0 We will get in touch with you
shortly at a time & date convenient to you. Happy to help,
Vodafone Care Email: vodafonecare.mum@vodafone.com; WebSite:
http://www.vodafone.in PLEASE GUYS DO NOT BUY NEW VODAFONE SIM
CARDS FROM THEIR WEBSITE , IT WILL COST YOU 20 PHONE CALLS to
AGENTS , 10 ESCALATIONS to MANAGERS who are worse than postmen and
might cost your life coz you might end up killing your self when
you get yo know that they cant help you. !

Comment on I am back! by Anjali

Anjali — Mon, 13 Dec 2010 06:56:21 +0000

Welcome back.. and be here!!!

Comment on My New Laptop – HP Pavilion dv9502AU Portable by Worldtech

Worldtech — Fri, 10 Dec 2010 12:35:40 +0000

I am typing this comment from the same laptop. I bought this laptop
2 years back while I was working in Dubai. Still now I am very
pleased of this laptop. I found this blog because of small issue
with one of the key on this laptop gives lot of trouble. May be I
need to change the whole keyboard. Actually I am looking for it on
the internet and found this post.

Comment on I am back! by Sri

Sri — Mon, 01 Nov 2010 10:14:58 +0000

Good to see you back… xxx

Comment on I am back! by Vineet

Vineet — Sat, 30 Oct 2010 00:56:38 +0000

welcome back brotherrrrrr!!!!!!!!!!!!

Comment on A Cocktail called “Footprint” – Cheers to Tata Steel and to India! by Vineet makes his blogging debut! | Varun's Semi-Random Ramblings

Vineet makes his blogging debut! | Varun's Semi-Random Ramblings — Sat, 09 Oct 2010 13:14:35 +0000

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