CompUSA - Jobs

Retail B2B Account Executive - Deerfield BEach, FL

Open Date: Aug. 17, 2012

Close Date: Aug. 17, 2013

A+ Computer Technician - Orland Park, IL - Orland Park, IL

Open Date: Jun. 23, 2012

Close Date: Jun. 23, 2013

DESCRIPTION The A+ Computer Technician is responsible for installing, maintaining, troubleshooting and upgrading computer hardware, software, personal computer networks, peripheral equipment and customer electronic mail systems; assesses user training needs and trains users in effective use of applications; makes recommendations regarding hardware and software acquisitions; prepares documentation and provides user assistance to customers. DUTIES Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. * Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. * Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. * Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required. * Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services. * Assists in instructing City staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. * Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and, * Performs other duties of a similar nature or level. QUALIFICATIONS MUST BE A+ CERTIFIED TO BE CONSIDERED Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. Knowledge of: (at entry) * Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems. * Functions, operations and technology related to City financial, business and administrative applications and related hardware and software. * Current technology related to city applications, networks and telecommunications and the equipment and software required to maximize system support. * Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals. * Principles, practices, hardware and software related to the establishment and maintenance of LAN's and WAN's. * Techniques for explaining technical concepts and procedures to non-technical users. Skill in: (at entry) * Installing, configuring and upgrading operating systems and software, using primarily standard financial, business and administrative application practices. * Installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware. * Monitoring the City's LAN's and WAN's * Troubleshooting and solving hardware and software problems. * Instructing users on new or upgraded computer applications and hardware * Using initiative and independent judgment within established guidelines and procedures * Organizing own work, setting priorities and meeting critical time deadlines * Communicating effectively with co-workers, subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information.

A+ Computer Technician - Orland Park, IL - Orland Park, IL

Open Date: Jun. 23, 2012

Close Date: Jun. 23, 2013