I have a nice home entertainment center. Nearly everyone who watches a movie at my house comments that really like it. Recently, I added a Nintendo Wii to my entertainment center. Soon, I started to receive an error message on the HDTV saying “Unsupported audio signal. Please check your device output.“
As a tech, I made the logical assumption that the error message had to do with the Wii. So, I started to look at the Wii connections and settings. Unfortunately, nothing I did eliminated the error message. It still flashed on my screen every once in a while for about 10 seconds.
I realized a couple of things as I continued to troubleshoot the problem. First, the error message only appeared when displaying output from the computer connected to the HDTV, not from the cable box. Also, the error message didn’t tell me which component was generating the message. Was it the computer, the receiver, or the HDTV?
An Internet search helped me learn that the error message is common to several Sony HDTVs. But, there seemed to be a general confusion as to what the error message means. In my view, Sony TVs do little to tell you that they are the source of the error message, nor what input channel is causing the error. I had to spend a lot of time troubleshooting this error message in order to resolve it. If Sony simply told me that it was a Sony generated error and which channel was faulty, I would have been much better off and able to fix the issue much more quickly. This unfortunately, was not the case.
This is the original error message:
"Unsupported audio signal. Please check your device output."
This is my suggestion for an improved error message:
"The Sony HDTV is having an audio input problem on HDMI 3."
I did solve the mystery after a couple of days of on and off troubleshooting. My computer is connected to the Sony HDTV via HDMI. HDMI has the ability to carry both video and audio. Often a computer is connected to a HDTV via HDMI, but the sound is routed to the receiver for sound processing. In my case, I use an optical connection from the computer to the receiver for sound processing. I've had my home entertainment center setup and working without errors for close to a year. Why it started to report an error now is beyond me. My fix was to use a DVI to HDMI adapter and connect the HDMI cable to the DVI port on the computer. The screen resolution was unaffected and the error message vanished as the DVI port does not transmit sound as an HDMI port does.
I love my Sony HDTV. I only wish that Sony did a better job reporting errors.
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Contact Info: info@consideritfixed.comMore than any other web search site, people flock to www.google.com by the millions daily. However, most google users don’t know about the host of search tools that google provides to its users. Following is a rather exhaustive list of many of the things that you can do on google.
Weather
To see the weather for many U.S. and worldwide cities, type "weather" followed by the city and state, U.S. zip code, or city and country.
Stock Quotes
Time
Sports Scores
Reference Tools
Book Search
Earthquakes
Unit Conversion
Public Data
People Profiles
Choosing Keywords
Dictionary Definitions
Spell Checker
Local
Search
Movie Showtimes
Health Search
Health Conditions
Poison Control
Flu Shot Search
Trip Planning
To use our built-in currency converter, simply enter the conversion you’d like done into the Google search box and we’ll provide your answer directly on the results page.
Maps
Query Refinements
Related Search
Fill in the Blank
Search by Number
Patent Numbers
Area Code
I'm awfully sick of bulky security products. You know, those do-anything-anti-everything products from Symantec, McAfee and the others. Over the last 6 months, my client call volume increased dramatically with complaints of slowing computers. My customers were not be assaulted by spyware and adware. They were under assault from their trusted security vendors raising pigs - bloated anti-everything products. If you have a 3 year old PC with a 2 GHz processor and 1GB of RAM, you may find the machine nearly useless overnight due to the latest antivirus update.
So, I began a quest to find a great security product based on new criteria – it must be small and use limited system resources. As well, it must install in under 5 minutes. Anything that takes longer is such a dead giveaway that it’s bloatware. I started looking at the options and spent time with a number of products including Kaspersky, Viper from SunBelt Software, and ClamWin, an open source antivirus program. I started installing Kaspersky on a number of client PCs with good results.
However, there was a downside to this choice. Most PC users now have access to ‘free’ antivirus software from their internet service providers. Comcast and AT&T, my 2 providers, offer McAfee to their users at no additional cost. It’s quite a tempting offer until it renders your PC somewhat useless.
Now enters Microsoft to offer Microsoft Security Essentials. I have been testing the product on 4 of my PCs, and I must admit, Microsoft has done a decent job on this product. So far in my testing, I have not seen any problems. In fact, it’s proving to be a great product. I'm especially pleased with its performance on my netbook. Most netbooks are optimized for long battery life – the opposite of performance. Most antivirus suites kill any remaining performance in a netbook. But Microsoft Security Essentials' small profile is perfect for these low performance computers.
Here is what I like about Security Essentials:
If you are interested in trying it, you can download it here: http://www.microsoft.com/Security_Essentials
. Just remember to remove your old bloated antivirus software in the add/remove programs section of the Control Panel before installing it.
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860-985-7300
I admit it. I like to play games on my computer. My latest gaming obsession is Bioshock. For me, it's a great game and I'm having a blast working through it.
I recently purchased it for $19.99 from Steam, downloaded it, and got extremely frustrated because I couldn't get it to work with Windows 7. Every time I started the game, I got a small splash screen saying BIOSHOCK followed by an error message stating, "bioshock.exe has stopped working..."
As tech people do, I went hunting for a solution on Google. I updated video drivers and Direct X, uninstalled and reinstalled C++ runtimes, uninstalled and reinstalled the game, and tried running it in a variety of Windows compatibility modes. I still could not get it to work.
So, I kept digging and I finally found a fix that has been working just fine. Here is what I did:
This is what I did and everything about Bioshock is running great.
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I last wrote about MS Antivirus and its derivatives in March of 2009. In recent weeks, this parasite has been extremely active as I have seen a significant spike in service calls. According to the Wikipedia, this parasite is going by many names: XP Antivirus, Vitae Antivirus, Windows Antivirus, Win Antivirus, Antivirus Pro, Antivirus Pro 2009, Antivirus 2007, 2008, 2009, 2010, and 360, Internet Antivirus Plus, System Antivirus, Spyware Guard 2008 and 2009, Spyware Protect 2009, Winweb Security 2008, System Security, Malware Defender 2009, Ultimate Antivirus2008, Vista Antivirus, General Antivirus, AntiSpywareMaster, Antispyware 2008, XP AntiSpyware 2008 and 2009, WinPCDefender, Antivirus XP Pro, and Anti-Virus-1.
Before I provide instructions on how to remove this parasite, I have a few words of advice. This parasite will tell you that your computer is infected with many things, and if you buy it for $29.95, $34.95, or 49.95, etc., if will fix your computer. If you have given this parasite your credit card, immediately stop what you are doing and cancel your credit card. That said, these instructions have worked on removing the parasite from many computers. But if you have interacted with this thing a lot or have one of the more destructive versions on your computer, you may end up with no other option than to rescue your data, format your hard drive and reinstall your operating system and applications. If you don’t know how to do this, contact your local computer professional for assistance.
OK, here’s what to do when you are infected.
If you are unable to perform these steps, you are in trouble. Your best course of action is to backup your data, format your hard drive and reinstall your operating system and applications. I know that it hurts, it hurts a lot.
In the future, be very careful when security warnings appear on your computer. Unfortunately, you need to evaluate them and decide if they are real, or as in your recent case, malware. It is very confusing. If you get involved with this type of malware in the future (and Windows XP is the target as Visa is more secure), go immediately to system restore and restore your computer to a date prior to the infection. Do not interact with it as by doing so, you are most likely giving permission to install on your computer. If you are unable to perform a restore, call me or your local computer repair professional for assistance.
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As a technology company supporting law firms, I dread some of the phone calls that I receive early in the morning. You see, it’s often a lawyer with a problematic PC. Like most lawyers, they have become extremely dependent on the PCs. Some would say more than their legal assistants. Usually, they are hoping that I can drop everything and get them back to work as the thought of a day without a working PC is just too unfathomable.
Most firms, put either a desktop PC, or more recently, a laptop PC on each attorney’s desk. Typically, they purchase business class computers. I often see laptops with docking stations, large monitors, full-sized keyboards and mice. These are great configurations, but they come typically with a high price. When these machines malfunction, the lawyer is ‘dead in the water’, unable to work until the machine is fixed.
The typical repair strategy is to troubleshoot, and if necessary, repair with some parts that are quickly available or utilize a backup PC. For example, if the hard drive is defective, the repair time can be several hours. If the machine is under warranty with a service agreement, parts can be available within 24 hours. But, in real life the actual downtime is often longer. A simple hard drive replacement can take a long times since the entire desktop needs to be reinstalled and configured. So, until recently, there has never been an ideal approach to provide zero downtime to the lawyer with technical trouble.
Recent changes in the PC and software industry have made me rethink my strategy to help avoid this from happening. The price of computers has drop precipitously over the last year. Very capable desktop computers are now available for $500 to $800. Additionally, the price of laptop computers has fallen dramatically where they are available in a similar price range providing that you don't need a laptop that is docking station capable. It’s important to note that these lower cost systems are not anemic systems, but very capable and powerful machines. As well, the advent of netbook computers has added a very capable low end to the options as well.
Another important factor in this strategy is using software that allows for easy, reliable, and automatic synchronization across multiple PCs. My personal favorites include:
If you do a cost analysis, it isn’t hard to make the argument that 2 PCs – a desktop PC and a laptop PC – in every attorney’s office makes a great deal of sense. By doing this, they have 2 working computers with identical information. They literally can pickup either PC and be productive. If one PC has a problem, they simply move to the other PC, and off to work they go. An added benefit, is that they have a light weight laptop to take with them when they leave the office. I like this approach so much, that it’s become my standard approach to enabling my users to as productive as possible.
Cost Analysis
If you are interested in learning more about how this new approach can benefit your firm, please contact Consider It Fixed.
Contact Info: info@consideritfixed.com
................. 860-985-7300
LassPass, Microsoft Exchange Server, DropBox, Xmark, Xmarks, Netbook, Docking Station
The law firm, Seiger Gfeller Laurie LLP of West Hartford, Connecticut had a huge challenge. They decided to depart from their parent firm that provided their information technology infrastructure, and they needed to get on their own systems as quickly as possible. The current systems were “state of the art” IT solutions for the legal world. No expense had been spared in selecting server, communications, and office hardware; and the software choices were modern and considered among the best.
In my interviews with the partners, I found that while they had these great systems in place, they often referenced their limitations, not their capabilities. Slow was often used in describing email, and remote access was often described as painful. Quite a shame since these attorneys spend a good deal of time on the road traveling both domestically and internationally.
Background
Seiger Gfeller Laurie LLP (SGL) is a law firm founded on the principle of doing things differently and better. In contrast to the traditional law firm model, focused on billable house and staffing matters based on a hierarchical pyramid, SGL’s focus is on obtaining results for its clients in the most efficient ways possible. Today, SGL is comprised of 8 experienced and tenacious litigators from some of the largest international law firms in the world.
Its existing IT solutions consisted of Microsoft Exchange Server, Hummingbird DM, Time Matters, Equitracs, and Blackberry phones. Their branch office was connected to the main office via a T1 and the applications were hosted either in the main office or on a local server. For example, the Exchange Server was hosted at the main office. Remote access was provided by connecting to the local server and then routing over the internal network from the office in West Hartford, Connecticut, to the main office several states away. Other applications resided in the local office. So, the users always had to connect via the local office. As well, since they were accessing their network via a virtual private network (VPN), they couldn’t easily access Exchange via Outlook Web Access nor run Outlook on more than one machine outside the office. Every application had to pass through the VPN.
SGL needed to deploy their new IT solutions rapidly, manage costs, and have excellent remote access. A traditional approach would work, but also reproduce the limitations that they had with their current IT infrastructure. It was time for a different approach and an opportunity to get out of the business of leasing and managing servers, communications hardware, and several complex software licenses and upgrade programs.
I talked to the partners about the multiple benefits of using the Internet and Internet-based solutions for their business. These type of modern solutions are called Software as Services or SaaS. The category as a whole is often referred to as cloud computing where the cloud is the Internet. Cloud computing, according to the Wikipedia, is a style of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet. Users need not have knowledge of, expertise in, or control over the technology infrastructure in the "cloud" that supports them. My job was to identify, test, select, and implement applications that would solve SGL’s IT requirements.
In the world of technology, major advancements occur that enable newer, and often times, better approaches to solving the same problem. Things that we now take for granted, were once recognized as major advances. In the 1980s, most business computers were large and complex. They were called mainframe and mini computers. Users accessed business applications via character-based terminals. These computers cost thousands of dollars, and were very complex to operate and support. In the 1990’s, these computers were replaced by lower cost PC-based servers and clients running graphical operating systems. This drove down the cost of business computing and made it much more accessible. But is still had a fair amount of complexity in that the systems required specialized software running on the client as well as the server. Today, while this model of computing is still in broad use, the client/server model is being replaced by a newer model which doesn’t require specialize software on the client, and the server is maintained by a 3rd party on a fee per use basis. The client accesses the business application through an Internet browser. This simplifies the configuration significantly as the business no longer needs to maintain complex servers and the client configuration is dramatically simpler. In truth, the clients still needs to run applications like Microsoft Office and utilities like virus protection software. But these are off the shelf applications. As a testament to the validity of this approach to computing, millions of people are already using Internet hosted applications in the form of Gmail, Amazon, Google, E*TRADE, and the list goes on and on.
Application Selection
Calendar and Messaging. The first application that we selected for SGL was Microsoft Exchange Server. But rather than purchasing hardware and software licenses, we selected a vendor that provides what is called hosted Microsoft Exchange Server. To setup the service, we pointed SGL’s MX record to the right DNS, setup accounts, and configured Outlook on each workstation. Even better, our hosting vendor offers full support for Windows Mobile, Blackberry, and iPhone synchronization as well as modern SPAM and virus protection. Deployment was rapid and without fault. Each employee had access to Outlook on all of their PCs, Outlook Web Access, and an iPhones with full support for mail, calendar, and contacts.
Cost: $12.95 per user a month including unlimited mailbox size, SPAM and virus protection, and smartphone synchronization.
Document Management. Good document management is a key ingredient in any successful law practice. SGL had been using Hummingbird DM. It provided excellent document storage and retrieval, with integration into Microsoft Office and Outlook. They had it setup on their local server and replicated over their internal network to headquarters. As a client/server application, Hummingbird had to be installed and setup on all PCs that access the system. It was a good solution, yet it required constant supervision and maintenance. Considering that this application is the ‘bread and butter’ of the firm, a move into the clouds had to meet with extremely stringent criteria. It had to be secure, reliable, and offer very similar capabilities to what the firm was used to – easy access, robust search, and Office and Outlook integration. SGL choose a solution that they immediately were able to use. The vendor provided free migration support which went flawlessly - users, client numbers, matter numbers were setup, their document library imported, and they were up and running. To use the product, all you need to do is open a web browser and login. Additional, the product has the ability to create restricted access so that others outside the organization can access documents in the library if needed. So, now they have the ability to dynamically virtualize their organization with external resources. SGL now has all of this combined with the peace of mind knowing that their most important data is maintained and backed up in a secure, world-class data center.
Cost: $30 per user per month.
Time and Billing. The next application we selected for SGL was time and billing. In the past, SGL had used a powerful system that required a server and individual user licenses. The cost of purchase combining hardware and software licenses was very high. As well, remote access into the system required a VPN connection. This can be extremely complicated when 3rd party book keeping and accounting staff need access into the system. SGL looked at a number of solutions and quickly settled on a product that met their requirements. It is available from a web browser so they and their designees, can easily access the system from any place, and their data is safely stored in a state of the art data center.
Cost: $19.95 per user a month.
Benefits of Cloud Computing
A Testimonial
The senior partner at SGL recently traveled to the UK. He took a brand new netbook, an ASUS 1008HA. To setup the new PC, I installed virus protection, Microsoft Office, Skype, configured Outlook, and setup Office integration software for the document management system. That’s it, nothing else, nothing more. The senior partner was able to connect to the Internet from his hotel in London and access all of his critical applications and data just as if he were in the Office. He’s never been able to do this before. Now, he can simply work anywhere as productively as if he were in the office.
If you are interested in learning more about how cloud computing can integrate and benefit your business, please contact Consider It Fixed.
Contact Info: info@consideritfixed.com
860-985-7300
I have been sitting on the fence looking at netbooks. My quest – a lappy that is powerful enough, that has enough storage, that has a high quality screen with a decent keyboard, and that has the ability to run Windows 7 well. I’ve been diligently monitoring new product announcements and became aware of the pending release of the ASUS 1008HA. I was attracted to its integrated design; thin and light; that it uses the newer ATOM N280; that it has a LED screen; and that it has reasonable storage. I didn’t like that it was reported as having a problem running Windows 7 and that is was extremely difficult to upgrade its RAM and hard drive. Yes, you can upgrade its RAM from 1GB to 2GB, and the hard drive can also be replaced. But it requires a complete dissassembly of the machine to upgrade. I continued to monitor Eee PC user groups and learned that a recent BIOS upgrade fixed the Windows 7 issue. Then I learned that an ASUS reseller, AGearNotebooks.com, can upgrade the 1008HA to 2GB of RAM and upgrade the hard drive to a number of available options including 500 GB products and SSDs. So, I purchased the 1008HA from AGearNotebooks.com configured with 2 GB of RAM and a 7200 RPM 320 GB hard drive. Very cool indeed!
When I received my netbook, I immediately upgraded the BIOS to version 0602. I then wiped the hard drive and install Windows 7 RC1 (version 7100). The machine started right up, connected to my wireless network, and proceeded to automatically update several device drivers. I was impressed – everything worked great on the 1008HA except the trackpad. It worked but lacked its more advanced functions including scrolling and zoom. I tried downloading the available XP driver from the ASUS support site, but it didn’t add the missing functionality. I hunted around and discovered a posting saying the the touchpad driver for the T91 would give me what I was looking for. So, I installed it, and viola, I now had the advanced functionality that I wanted. Next, I installed Kaspersky’s beta Windows 7 virus protection, my apps and utilities, and have been using it for a week.
My initial impressions:
Size – Excellent
Small, light and good looking. Initially, it had a toy-like quality about it. How could a serious computer be so tiny. Now, I’m used to it and love it.
Screen – Very Good
Bright, crisp, and very readable. Not quite as good in outdoor light, but what display is.
Performance – Excellent
The 1008HA has very impressive performance, in fact, better than I expected. I am running Windows 7, Kaspersky Anti-Virus, Microsoft Office, both IE and Firefox, Feed Demon, EverNote, Dropbox, and Windows Live Writer. Windows 7 loads quickly and I can easily run multiple applications without noticeable degradation. As I write this, I am running IE, Firefox, Outllook, and Live Writer. It’s humming along beautifully.
Keyboard and Touchpad – Good
Like all new laptops, it takes a few days of use to adjust to a new keyboard and touchpad. It took a bit longer than usual for me to get used to the 1008HA. Perhaps it’s the small size that’s at the heart of this. Overall, it’s fine. But I do find the keyboard a bit noisy – some of the keys make a sort of rattling sound. I initially had a problem hitting the ‘a’ key and often hit the ‘s’ instead. That problem has stopped. Like the keyboard, it has taken me longer to adjust to the touchpad. The touchpad buttons are a one piece rocker. It doesn’t take much effort to depress it, but it is somewhat narrow, perhaps 3/8”. So, I need to be right on top of it to press it. The scroll location is in the typical location (right side vertical) and works OK, but due to its overall small size, it’s a smaller target. The touchpad also supports zooming with gestures similar to the zoom gestures on the iPhone. It works OK, but I find that the mouse pointer sometimes move off the screen and it looses its focus.
Ports – Very good
The 1008HA has 2 USB ports; a VGA port much like those found on the new Macbook Pros that requires a special adapter which ASUS cleverly stores on the underside of the netbook; 1/8” audio in and audio out ports; an Ethernet port; and a SD card slot. The ports are all covered with small doors that give the machine a sleek, sculpted look. Time will tell how durable they are. ESATA would have been really sweet.
DVD drive – What do you expect?
There is no DVD drive. But if you install SlySoft’s free Virtual CloneDrive, your netbook can have a virtual blu ray drive. I installed Microsoft Office via an .iso file. You can play blu ray movies the same way. That’s cool.
Video Camera – Very Good
I installed Skype and had it up and running in no time. The camera works as it should.
Battery – Very Good
I haven’t had time to do any accurate measurement of battery life. I have been using the machine on battery, but without much effort at conservation. I’m getting around 4 hours of battery life in a performance setting which is quite adequate for the way that I work. So, I have no complaints about battery life.
AC Power Adapter – Poor
The AC power adapter is small and white to match the white body of my 1008HA. I just can’t understand why ASUS, who seems to be paying attention to Apple’s design sense, didn’t do anything to make the charger easier to store and transport. The adapter has long enough cables, but it’s narrow design gives the user no easy way to store the cables. It seems that a bit of thought in this area would yield a much more useful power adapter that would take up so much less space. A very small netbook with a bulky, unwieldy power adapter makes little sense.
In summary, after a bit of fooling around and adjusting, I am finding the ASUS 1008HA to be a great netbook. Its performance is better than expected running Windows 7. It is small, light and good looking. The screen is very readable, and the keyboard and touchpad are fine once you spend a bit of time with them. Upgrading the netbook is a challenge unless you enlist the help from a firm like AGearNotebooks.com. Then it’s a non-issue. If I could change one thing, I’d redesign the AC power adapter to match the coolness and integration of the 1008HA – smaller with built-in cable storage a la Apple. I would recommend this product to anyone looking for a good netbook today. Tomorrow may be a different story as new products in this category come to market.
Contact Info: info@consideritfixed.com
860-985-7300
I fell off my chair yesterday when the local AT&T Retail Sales Manager told me how much it would cost to setup my client's new firm with iPhones. AT&T wants, in addition to the cost of the iPhones and setup fees, a $1000 dollar security deposit for each line. Better yet, they want to hold the security deposit for 1 year to insure that they get paid. My client needs 7 iPhones and 3 international data cards. The deposit would be $10,000!
My client is a law firm. They've been in business for a while as a branch of another firm. But they are now going out on their own. So, they have a new name and a new tax ID. They have a bunch of clients, uniquely specialized skills and revenue. But they have no business history and no record of financial stability. In my view, that's just the way it is for a new business. This gets to the question - Is AT&T interested in attracting new businesses as customers? In this case, AT&T is very anti-new business as it's looking no further than 'new tax ID requires a large deposit'.
Most companies, particularly in our current state of economic recession, are willing to bend over backwards to acquire new customers. The local AT&T Retail Sales Manager is very motivated to get my client's business and he's been very responsive. He's pushed this harebrained decision as high up the ladder as he can. But, it seems like his hands are tied. If it weren't for the iPhone, there is no question that we'd be doing business with Verizon or Sprint. I wonder - would Lowell C. McAdam, CEO of Verizon Wireless let this happen? What about Dan Hesse, Sprint's CEO, would he let this happen? Would he give up a new and profitable account with this firm's potential. Ralph de la Vega is AT&T Mobility's CEO. I wonder if he's listening? Oh, but wait, the story gets better.
Is this where you want to bring your business?
Almost anyone can walk into an AT&T retail store and purchase 5 iPhones on a family plan. I mean almost anyone. The credit check is brief, vague at best. All you need is a credit card. If my client really wants iPhones, they can have one partner purchase 5 and another partner purchase the others until the firm has been in business long enough to satisfy AT&T's inane policy. So, why is AT&T's small business team being so shortsighted and unwilling to support new businesses? Ralph, are you listening? I don't get it. Do you?
Contact Info: info@consideritfixed.com
860-985-7300
For many years, I seek the best computing environment that I can find. I used to think that it was a big, fat laptop. Next, I thought that it was a tablet PC. Then, I became convinced it was an Apple. But today, I've changed. I no longer need the latest and greatest computer. In any given day, I may use 2, 3 or more computers - a Apple laptop, a PC desktop, an iPhone, or my media center connected to a 52 HDTV. What's become my central need is easy and full access to my data no matter what device I'm using. I need applications that store data on the web and can be accessed equally well from a PC, Apple, iPhone, or a web browser. The good news is that many software developers understand this and are building applications that can live in the Cloud. As of today, I am using 5 applications that live in the Cloud that I can't live without.
The Cloud, according to Wikipedia is:
"Cloud computing is a style of computing in which dynamically scalable and often virtualised resources are provided as a service over the Internet. Users need not have knowledge of, expertise in, or control over the technology infrastructure "in the cloud" that supports them.
The concept incorporates infrastructure as a service, platform as a service and software as a service as well as Web 2.0 and other recent technology trends that have the common theme of reliance on the Internet for satisfying the computing needs of the users. Examples of software as a service vendors include Salesforce.com and Google Apps which provide common business applications online that are accessed from a web browser, while the software and data are stored on the servers.
The term cloud is used as a metaphor for the Internet, based on how the Internet is depicted in computer network diagrams, and is an abstraction for the complex infrastructure it conceals."
Here are my top application picks:
Microsoft Exchange. My use of the Cloud began many years ago after I left Microsoft in the late 1990's. I registered my first domain name and set up a hosted Microsoft Exchange account. With ease, I could get access to my email, calendar, contacts from multiple PCs, web browser, and Windows Mobile smartphone. Any change to my data made on any device was synchronized on the server. So, I was always working on current data no matter how I was accessing it. Since that early time, Exchange has evolved to include Apple via Entourage and iPhone, and Linux via Evolution. Using hosted Exchange was my first experience at putting my data on somebody else's server and trusting that they will manage it well. In retrospect, I made a smart decision picking Mailstreet (www.mailstreet.com) as my hosted Exchange provider. I am still with them today.
LassPass (www.lastpass.com). I have used Roboform on my PCs and 1Password on my Apple to manage my passwords and web form filling. I used to use some local synchronization software to copy Roboform's data across my various computers. It was a clever approach and it worked, but it was a bit heavy handed and didn't work at all across platforms. Synchronization, in its early days was rather dangerous. One bad move could create data duplication or loss. I recently learned about LassPass from one of my readers, ran a trial, and quickly migrated to it on all of my computers. It's cross platform (although I'm still waiting on the iPhone client) and manages my passwords, data scraps, and form filling. Any change made on any computer is synchronized and stored on its servers. It works great and I highly recommend it.
Foxmarks (www.foxmarks.com). Foxmarks began as a tool to synchronize bookmarks across several computers as long as you use Firefox. It has evolved and is now supporting Internet Explorer, Safari, and web access. More recently it started the process of changing it's name to Xmarks as it's no longer a Firefox only utility. It is just too sweet to open up a browser on any of my computers and have access to all of my bookmarks. If I'm not at my PC, I can access my bookmarks from the web or my iPhone. If you're like me and have hundreds of bookmarks, this is a killer app. It works reliably, it's free, and comes with my personal recommendation.
Dropbox (www.mydropbox.com). Dropbox is virtual and synchronized storage for PCs, Apples, and the web. Put a file in it, change it on one computer and it's updated and available to all of your computers. Put a file in it and you can share it with others. I put a video file in it and my daughter who's away at college can have access to it. She can even play the file directly from the Dropbox via a web browser. I use Dropbox daily to make my data available across my computers - accounting data, spreadsheets, documents that I'm working on and other stuff that I just always need access too. Because it's in the Cloud, my data is safe and always backed up. You can setup a trial account for free with 2GB of storage.
Evernote (www.evernote.com). Evernote is the latest addition to my Cloud. I used to keep my client information in Microsoft Onenote. Then I move to Apple and started to use NoteTaker. In both cases, the data was not portable. So, I had to manually migrate it to my most popular platform of the month. As you can imagine - quite a pain. Enter Evernote - it's a cross platform, note creation and management program. It runs on the PC, Apple, web, and iPhone. No matter where I am, I have access to my client records. Each note is a container that can hold text, graphics, and data files. It's simple to setup and easy to use and it just works. Evernote has a free version that is quite capable. So, you can give it a try for free.
Cloud computing is here to stay. It's a significant move from PC-centric computing to data-centric computing. The idea is to not worry about your data, but to simply have flexible and easy access to it. An added benefit of the Cloud, is that a crashed hard drive doesn't need to be such a big deal anymore. Your data is safely living in the Cloud, not vulnerable to hardware failure and the sometimes doubtful success of your last backup. If my computer doesn't work, I just go to another without missing a beat. Can you do that?
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On December 2nd of last year, I wrote about a family of computer parasites going by the names MS AntiVirus 2009, MS AntiVirus XP, etc. A number of my clients had close encounters with this pest and it wasn't kind. Some had been duped and offered it their credit card in a frustrated attempt to get their computer back. In all of these cases, the fix was bogus. Some of my readers took the time to offer stories of their experiences with it and solutions that they have found to remove it. You can see their comments here: http://www.consideritfixed.com/2008/12/insidious-ms-an.html.
Since I originally wrote about MS AntiVirus, I have had more opportunities to spend time with it. Here are some of the things that I have learned.
Please keep posting information about this family of parasites here so that we can collectively help others who are infected.
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Computer repair in West Hartford, Computer repair in Avon, Computer repair in Simsbury, Computer repair in Farmington, Computer repair in Newington, Computer repair in Canton, Computer repair in Hartford, Computer repair in Bloomfield, Computer repair in Unionville, Computer repair in Wethsfield, Computer repair in Glastonbury
In the past week, I encountered a curious problem on 2 clients' Windows Vista PCs. The symptom are:
I spent a lot of time researching this problem and found that the error message "The Dependency Service or Group Failed to Start" is a somewhat generic message addressing Windows services issues. I also found that many Internet help sites are littered with tons of bad information on this issue. I tried many of the 'fixes' without success. Then I found a thread on Microsoft's TechNet Forum that correctly identified my clients' problem and offered a fix that worked. So, I give credit to Terry Downing for the fix. It worked like a charm.
The problem: Trend Micro's virus protection is getting confused and mistakenly identifies a Windows file as being infected with a virus. In its efforts to remove the supposed virus, it corrupts the Windows Network Location Awareness service. This service collects and stores network configuration information for the network and notifies programs when this information is modified. If this service is stopped, configuration information might be unavailable. If this service is disabled, any service that explicitly depends on it will fail to start. The Network List Service will not run when the Network Location Awareness service is disabled. Hence, the error message that a dependency service failed to start. The Network Location Awareness service is found in nlasvc.dll which is located in the system32 directory.
Above is a screenshot of the Services window in the Computer Management window with Network Location Awareness service highlighted.
The fix: The corrupted system file, nlasvc.dll, needs to be replaced with a working version of the file. For your convenience, I have put a copy of it here. Click on the link to download the file:
If you need to delete or overwrite a system file in Windows Vista, you'll quickly notice that you cannot delete system files, even as administrator. This is because Windows Vista's system files are owned by the TrustedInstaller service by default and Windows File Protection will keep them from being overwritten. Thankfully, there's a way that you can get around this. You need to take ownership of the files, and then assign yourself rights to delete or modify the file. For this, we'll use the command line.
First, open an administrator command prompt by typing cmd into the start menu search box, and hit the Ctrl+Shift+Enter key combination.
To take ownership of the file, you'll need to use the takeown command.
At the command prompt type: takeown /f c:\windows\system32\nlasvc.dll
That will give you ownership of the file, but you still have no rights to delete, move and rename it. Next, you need to run the cacls command to give yourself full control rights to the file:
At the command prompt type: cacls c:\windows\system32\nlasvc.dll /G your username:F
Make sure that you replace "your username" with your username exactly as it is spelled for the currently active user account on your computer.
At this point, you should be able to change the file. Rename the file from nlasvc.dll to nlasvc.dll.old. Next, copy the new source file that you downloaded from above to c:\windows\system32.
Once the file has been replaced you need to set the permissions back to its original state. Locate nlasvc.dll in c:\windows\system32 in the Windows File Manager. Right mouse button click on the file and choose Properties.
Click Security tab; Click Advanced button; Click Owner tab; Click Edit button; Click Other User or Group and type in NT SERVICE\TrustedInstaller.
Press Ok on all dialogs until all property dialogs are closed. Restart the PC and you should be back in business.
Please post a comment if this has been helpful to you.
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I have been using a password manager for a long time. My first was Roboform on the PC. When I moved to the Mac, it was 1Password. Both password management programs are excellent. In fact, many would say 'best in class'. But, and this is a big BUT, neither program is cross-platform. By my viewpoint, that is unacceptable today.
In an effort to find a strong, cross-platform solution, I turned to my blog and wrote, Password Managers with Cross Platform Support: Where Are They? The next day, a reader commented, "LastPass.com is what you are looking for." So, went to check it out. I now use it on all of my computers including Windows XP, Vista, Mac OS X, and Ubuntu.
Screen shot of LastPass Vault
Screen shot of LastPass site sidebar in FireFox OS X
The program has a wide range of capabilities, but it is well constructed and installs easily so you don't need to be a nerd to use it. It works in IE and Firefox browsers. It synchronizes information between machines and my LastPass Vault is available to any computer on the Internet. It recognizes webpage logins, autofils forms, manages scraps of data, displays logins effectively as a sidebar in the browser, and much, much more. If you are looking for a better way to manage your passwords and fill forms, LastPass may be it. You can check it out here: lastpass.com
Please post a comment if this has been helpful to you.
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860-985-7300
Computer repair in West Hartford, Computer repair in Avon, Computer repair in Simsbury, Computer repair in Farmington, Computer repair in Newington, Computer repair in Canton, Computer repair in Hartford, Computer repair in Bloomfield, Computer repair in Unionville, Computer repair in Wethsfield, Computer repair in Glastonbury
Before you read on, you need to understand that I spent the best years of my career life working for Microsoft. I started evangelizing Windows to corporate America in 1989. I lived, breathed and knew everything about Microsoft Windows. I recently began evaluating Microsoft Windows 7 in a most unorthodox way. I'm evaluating it on a MacBook Pro. Oh, shame on me!
Here is what I did. I started a virtual machine (VM) running Windows XP on my Macbook Pro. I opened Internet Explorer, connected to the Windows 7 download page and downloaded the WIndows 7 image file (ISO) to my desktop. Next, I opened up Parallels Desktop for Mac version 4 (build 4.0.3810) and setup a new VM using the Parallels profile called 'Windows 7 (experimental)'. I simply pointed the VM wizard at the ISO file, allocated 2GB of RAM and 32GB of hard drive space, and that was it. Installation completed without a problem, I restarted the VM, installed Parallel Tools, restarted the VM, and Windows 7.0 came to life in a Window on my Mac desktop.
First impressions are very important. People adopt or abandon products based on this. My first impression of Windows 7 was that it looked an awful lot like Windows Vista. The only immediately noticeable difference was in the look of the Windows Taskbar. Windows 7 looked good, ran very responsively, and I immediately noticed that it didn't appear to suffer from the lag in performance that Windows Vista did under Parallels. I do have Windows Vista installed on my Mac, but I rarely use it because I think that the performance is poor. I use Windows XP under Parallels, because it runs much better and lets me run the same Windows applications as Windows Vista. So, it's sort of a 'no brainer' to select Windows XP over Vista. I played around with Windows 7 for a couple of hours, installed Kaspersky's virus protection, Microsoft Office, and Microsoft Money. All went smoothly and I continued to like what I saw. The performance combined with the user interface refinements looked good. You could sort of say that Windows 7 is really Windows Vista 2. Too bad that Microsoft seems to want to forget Windows Vista.
Next, I started to test some of the settings in Parallels to see how Windows 7 would integrate in the Mac environment. Parallels offers a few different way to run VMs. They are referred to as Coherence, Full Screen, Window, and Modality. I typically use everything by Modality as I still haven't figured out what it's for. Running Windows 7 under Coherence really caught my attention. Coherence runs Windows applications in individual windows on the Mac desktop. It's pretty cool. But in previous builds of Parallels, there was a rather awkward Windows menu bar that hovered just above the Mac Dock bar. It was odd and didn't look too good. In the new build of Parallels, the Windows Taskbar is hidden by default. So, you start with a very clean, highly integrated look. To access the Windows menu system, you can simply click on the Parallels icon or the icon for any of the Windows applications that are running. I found this to be very cool and totally enjoyed the level of integration and performance that I was seeing. I found myself marveling at the combined level of integration between the 2 operating systems. It looks like the computing world will have something very nice to use from Microsoft by the end of this year. Running it on a Mac makes it even better as you can choose the best of class applications from both worlds.
This image shows Windows 7 running in coherence mode under Parallels running Internet Explorer beside Apple Safari with a Windows Gadget sitting on the desktop.
Please post a comment if this has been helpful to you.
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