Get things done faster with real-time collaboration

It’s Still in Beta, But Don’t Let That Stop You

We’re fine tuning the process so it isn’t available by default. But we understand that some of you just can’t wait to try new features. If you are one of those eager ones you can manually enable real-time collaboration in Creately. Go to the “My Profile” tab in your Creately account. There you will see a check box like below. Check the box, log off and log-in to use real-time collaboration.

Enable real-time manually using the check box

Benefits of Real Time Collaboration

It’s fun, but there are many benefits to using real-time collaboration.

• Saves time – No need for back and forth email communications and unnecessary meetings. Work on the diagram together and see the changes made by others. Instantly make decisions in agreeable to everyone.
• Reduce costs – People on different locations can work together in real-time. Ideal tool if you have employees working from home or sub contractors working elsewhere in the world. Work with customers right inside your office and save time and travelling costs.
• No multiple versions - Now when you are collaborating with another colleague or friend at the same time, you both wont end up with two different versions of the diagram since you both are seeing each others changes while you are making it. Saves you from much trouble.
• No conflicts in changes - Since there wont be multiple versions there wont be changes to the documents that conflict with each other. When you are real-time collaborating you can make decisions as you are changing the diagram talking to your collaborator. This will avoid conflicts in changes. later.
• Works on Desktop too – It doesn’t matter if you are using Creately Desktop. The greatness of real-time will come to you soon as well. All you need to do is make sure you have internet when opening the diagram and you will be collaborating real-time!

Your Thoughts about Real Time Collaboration

So like I said, we are in Beta and we really want to know what you guys think about this new feature. We get really excited when we see a mail from you If you have any ideas or suggestions please drop us a mail at support@creately.com . If you come across any problems, do let us know and we will quickly look into it. In the meantime enjoy real-time collaboration !.

This posts was originally published at Creately blog. Click Creately Real-Time Collaboration for Diagramming to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

The best way for project managers to avoid poor planning is to incorporate the critical path method in their diagrams. Having this as a diagram makes it easy to visualize the important tasks of a project. This is really helpful for managers and makes it easier for the project team to visualize and plan their work accordingly. The main aim is to produce a visual of the entire project broken down into smaller activities which are vital to the completion of the entire project.

All of the activities which are added onto the network diagram are ones which have to be completed on time. By adding them on to a diagram it is possible to see how long each section will take. This is essential when it comes to predicting the timescale of the project. The benefits of applying each of the set time critical and essential activities to a diagram include:

• Predicating the time each activity will take and offering a timescale to the client
• Seeing how each section is important to the progress of the rest of the plan
• Assigning the right team and department to their corresponding tasks

How to find the Critical Path

It is essential when planning any project to calculate how long each section will take. This helps to establish the start date of any activities which cannot start until the one which precedes it has been completed.  The calculations also determine the latest date that the activity needs to be completed by in order for the next part to begin. Everything is closely tied together and without a diagram it can be very easy for everyone to lose sight of their goals. Perhaps more importantly the diagram helps individuals to see the effects down the line if they do not stick to the plan at hand.

The network diagrams can be very helpful in this type of time management. Once you have all of the necessary activities worked out and added to the diagram you can use the critical path method to find the optimal way to finish those tasks.

Perhaps the simplest way of using the critical path method, once you have the earliest and latest start days, is to work backwards. Obviously the last activity is on the critical path as without this section the project will not be completed. You then work backwards throughout each of the activities to locate the line of activities which do not have any float days available to them. However it is much easier to create a table indicating the activity, preceding task and time duration and draw the network diagram based on that.

A table to do critical path analysis

Below is a network diagram drawn using the above table.

The network diagram with the critical path highlighted

Critical Path Method Helps to Identify Your Days of Float

The float is worked out by how long the activity takes to complete and how many days are available between the start date of the activity and the one which follows directly afterwards. So if a task will take three days to complete and only has three days available from the start to the following activity this means that there is no float available, therefore it is a critical task. On the other hand float days would be available if you have a task which only took one day to complete but there are four days until the start of the following task.  Therefore this task is not time critical and it can be slightly delayed if necessary.

The critical path is the activities which have to be completed on time, and if they are not the whole of the project is put in jeopardy.  When you are designing your diagram it is a good idea to highlight the vital sections of the entire plan to show that they are of utmost importance to the successful completion of the project.

Using Software to do Critical Path Analysis

Drawing nodes, tables and arrows can be a tricky task. Especially when it comes to connecting nodes with arrows and giving direction to the arrows. In such situations you can use a diagram software like Creately to draw diagrams. It provides an intuitive interface and has some network diagram templates to get you started quickly.

The Critical path helps to identify days where it is possible to spend extra time on non-critical parts of the entire project too. So if there are delays in these areas it is still possible to finish on time without anyone else being affected.

Work Together to Finish On Time Based on Your Plan

A complex project has many tasks and estimation has to be done by different people. In such cases it is helpful to use the critical path method in collaboration with your team members. Creately is a web based application that supports collaboration. You can share your diagram with your team members and let them modify there estimates and dependencies. Once you have that input you can use that data and to the critical path analysis.

References

Critical Path Method Scheduling ( YouTube Video )

This posts was originally published at Creately blog. Click How to use Creately to draw critical path method to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

KWL chart template with some colors

Below is a colorful KWL chart template with an image on top to make it look more attractive. Just click on the image to use it as a template. You can modify it online or download for later use.

Colorful KWL chart template ( click to use as a template )

KWL Diagram Template with Stars

Another attractive KWL diagram template. One color background but with stars to make it more attractive.

KWL diagram template with stars ( click to use as a template )

Colorful KWL Chart Template

Below is another colorful KWL table template.

KWL example template with beautiful colors

KWL Chart Template in A4 Format

Below is a very basic KWL chart template which is optimized to fit into a A4 sheet. Click on the image to open it in a new tab window. In that new window click “Use as Template” to modify it online or hover the mouse over the image to get the toolbar with download button.

KWL diagram template optimized for A4 papers ( click to use as template )

Using KWL Tables in the Classroom

KWL charts or tables are one of the best graphic organizers designed to help in learning. They are designed to encourage reading and also to refresh your knowledge about a certain topic. The idea was introduced by Donna Ogle in 1986 and has been very popular ever since.

You can download any of the KWL examples below and use in in the classroom. Creately also allows to modify and collaborate on your KWL diagrams online. This is great for group assignments as multiple people can work on a single KWL diagram. Even the teacher can monitor or contribute to the diagram as a collaborator. Creately do provide 50% discount for educational institutes so make sure take advantage of the deal and the powerful diagram software.

This posts was originally published at Creately blog. Click KWL Chart Templates and Example by Creately to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

What is SWOT Analysis ?

SWOT when broken down simply means analysing the:

• Strengths – The advantages you have over the competition concerning this project.
• Weaknesses – The disadvantages you have internally compared with your competitors.
• Opportunities – Current external trends which are waiting to be taken advantage of.
• Threats – External movements which may cause a problem and have a negative impact on your business.

Sometimes SWOT is referred to as SLOT, where weaknesses are names as liabilities. By working through each of these points it is possible to identify any internal disadvantages or advantages which could benefit or hinder the outcome of a planned project. In addition to evaluating the state internally this method is also able to identify the external factors which could also make a difference to the success or failure of a project. Creately has an excellent collection of SWOT analysis templates which you can download for free or modify online.

One of many SWOT analysis templates available at Creately ( click to use at template )

Using the Information

By knowing this information it can be possible to plan a successful project that is ready to work around certain problems effectively and to avoid failure. It is a good idea and excellent practice to work through the SWOT Analysis with your team in the early stages of project planning. Brainstorming is a great way of introducing all the relevant internal and external factors for each section of the analysis.

What is PEST Analysis ?

PEST stands for the analysis of the external factors which is beneficial when conducting research before beginning a new project or to help conduct market research. These factors are:

• Political – Laws, global issues, legislation and regulations which may have an effect on your business either immediately or in the future.
• Economic – Taxes, interest rates, inflation, the stock markets and consumer confidence all need to be taken into account.
• Social – The changes in lifestyle and buying trends, media, major events, ethics, advertising and publicity factors.
• Technological – Innovations, access to technology, licencing and patents, manufacturing, research funding, global communications.

Pest can also be known as PESTLE which includes other factors such as:

• Legal – Legislation which have been proposed and may come into effect and any passed legislation’s.
• Environmental – Environmental issues either locally or globally and their social and political factors.

Unlike SWOT this strategy is more directly aimed at the external macro environmental factors that might be affecting the position of your business, the reasons behind growth or decline in the market and also identify new directions for the business as a whole. Creately has some excellent PEST analysis templates for you to get started instantly.

PEST analysis template available at Creately ( click to use as template )

Advantages and Disadvantages of SWOT Analysis Vs PEST Analysis

The advantage and disadvantages of SWOT analysis is that it is simple to come up with a list but far too easy to miss important external factors. Coming up with the results of each factor is not enough, for the SWOT to be successful it is essential to carry out further analysis of all the possible threats and disadvantages to make sure that they have been planned for in advance.
The advantages and disadvantages of PEST analysis is that while the external factors are looked at closely there are no internal evaluations carried out. Due to the advantages and the disadvantages of using either one or the other methods it is a good idea to combine the two to help provide you with the best analysis. It is good practice to perform the PEST and then use the results in the opportunities and threat section of the SWOT.

It is best practice to do the PEST analysis and include the results in opportunities and threats section in SWOT analysis

Working as a Team for the Benefit of a Project

When teams are not in the same building it can be difficult to get together and brainstorm effectively about a project. This could lead to vital information getting neglected, thus damaging the project. You can easily avoid this issue by using the collaboration facilities provided by Creately. The project manager can start drawing the SWOT and PEST analysis and invited other team member to contribute to the diagram. This allows for a larger contribution made from all relevant departments and team members which reduces the possibility of important information being missed.

The results which have been recorded on your Creately SWOT template can then be used to plan a project carefully and overcoming problems which could cause significant issues to the positive outcome of the project. Being prepared for all eventualities is vital in business, which is why SWOT and PEST analysis is so important.

Remember it is never enough to simply have the information to hand, what is vital is the way that the analysis is used in order to boost profits, make sure a project is successful and to identify areas of opportunity which could transform the business for the better.

References

Pestle and Swot Analysis [Accessed 23/02/12]

This posts was originally published at Creately blog. Click SWOT Analysis Vs PEST Analysis and When to Use Them to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

All the SWOT diagram templates shown below can be easily reused as template. Click on the image to open the diagram in a new window and then click the “Use as Template” button.

Simple SWOT Analysis Template

Simple SWOT analysis template ( click to use as template )

A very simple template arranged as a 2 x 2 matrix. This is one of the most popular forms for presenting SWOT analysis.

Colorful SWOT Analysis Templates

A SWOT Analysis Example with a bit of color ( click to use as template )

Another 2 x 2 SWOT analysis example but with a bit of color. Colors can be used to highlight different sections and also to emphasize on some sections. There are many more colorful SWOT analysis templates available at Creately.

SWOT Analysis Example using Circles

Colorful SWOT analysis example made with circles ( click to use as template )

Another colorful template but this time with circles for each attributed. If the number of items are low then this might be a better fit for your SWOT diagram.

SWOT Analysis Template with Actual Data

A SWOT analysis template of a NGO ( click to use as template )

Above is a SWOT analysis template with actual data. It discusses the strengths, weaknesses, opportunities and threats faced by a NGO. You can easily modify the data so feel free to use this as a template.

There are many more SWOT analysis templates. Below are some of the most popular ones in the community.

• SWOT analysis diagram of Apple
• Aviation industry SWOT template
• SWOT Example of tourism industry
• SWOT Analysis of Nokia
• SWOT analysis template of Creately

Click here to check out all Creately SWOT analysis templates >>

SWOT analysis vs SLOT analysis

Some of our users had some confusions about SWOT vs SLOT analysis template. They are both the same. The only difference is that weaknesses are named as liabilities.

SWOT – Strengths, Weaknesses, Opportunities, Threats

SLOT – Strengths, Liabilities, Opportunities, Threats

This posts was originally published at Creately blog. Click SWOT Analysis Templates and Examples by Creately to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

Now we are excited to introduce two powerful features that will take your Confluence diagrams usage to the next level.

Clickable and Zoom-able Confluence Diagrams Using Creately Viewer

The new Creately diagram viewer addresses two problems faced by our users when adding diagrams in Confluence. Adding clickable diagrams and adding large diagrams to Confluence pages. Adding large images will grow the page horizontally and the page will loose its styling and you will be left with an unwieldy page. There was support for clickable diagrams, but only inside the diagram editor.

The new Creately diagram viewer solves this problem by adding a HTML widget to the Confluence page. It will look like a normal image in your Confluence page but once you hover over the image you will see the Creately toolbar which shows the links in the diagram, zooming bar, download button and social sharing buttons. You also has the ability to set the size of the player so it will fit perfectly to your Confluence page. Below video show the power of the Creately diagram viewer and a clickable diagram examples.

The video shows an example of a UI mock-up, but there are plenty more Confluence diagrams where this feature will be very useful. Some of them include

• Multi level UML and Database design diagrams
• Any large diagram ( zoom and panning features )
• Linked flowcharts
• Gantt charts where task blocks can be linked to Confluence pages
• Site maps with pages linked to mock-ups of those pages
• Clickable UI mock-ups

One Click Access to 1000′s of Templates

We also integrated the Confluence diagram plugin with our online diagram template library. This means you can access thousands of high quality diagram templates and over a million diagram examples. This fully searchable large online community is constantly updated and will definitely cut down the time you spend on drawing Confluence diagrams.

Creately Community browser gives you access the thousands of templates to draw Confluence diagrams faster

You can get the latest version of the Confluence diagram plugin from the plugin exchange. Hope you enjoy using the features as much as we enjoyed building them! .

This posts was originally published at Creately blog. Click Confluence Diagrams Just Got Easier with Creately to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

Similarly, projects such as software and web development rely on wire-frames to visually represent an envisioned product or product component. This is because wire-frames are much better than anything else at communicating the components, processes, and various relationships within a given system such as a website or a software application. Without wire-framing, any of these unfavorable scenarios could arise:

• The stage at which stakeholders plan and strategize about a project will unnecessarily be handicapped or delayed.
• Developers will not be able to account for all expected outcomes when a system component is being used.
• Poorly laid out interfaces result to substantial revision costs.

These are some of the reasons why competent project managers and professional developers insist on integrating wire-frames into the development process.

Wire-frames Explained

In its basic form, a wire-frame can be as simple as a manually drawn diagram that provides a visual representation of a system or a process. The visual detail need not be extensive as long as all the key elements are represented. Hence, a wire-frame is often referred to as a skeleton or an outline. At the other extreme, there are wire-framing software that are capable of producing highly detailed approximations of the product or application being envisioned.

A wire-frame example ( click to view larger image )

Wire-frames form the basis of creating websites and final software. They give you an idea about the space of the web page, positioning of elements and the navigation of the website. UI mock-ups are the next stage of the process, they give you and idea of the colors, fonts and images to be used in the final product. With Creately you can draw wire-frames and create the corresponding UI mock-up as well. This all in one solution makes it a very handy tool to have.

A UI mock-up done using Creately with color, fonts and supporting images

Wire-frame Benefits

Whether manually drawn or created using advanced collaborative services, wire-frames help create a product model that can be used by all stakeholders–managers, designers, developers, customers, and users–to tweak, re-layout or re-design different system elements more efficiently.

And there lies the advantages of using wire-frames. To be more specific, there are three main benefits:

1. First, wire-frames make it easy for a complete system mock-up to be produced. Based on customer specifications, a top level UI mockup can easily be created, which can then be used by both customers and developers as the basis for integrating details, features, and other enhancements. Early in the development process, wire-frames can be used as the platform for testing and feedback, allowing for the product to be refined easily. For example, how copywriters should craft and display website copy can be discerned much easier if there is a wire-frame that shows the positions and nature of the other display elements such as images, frames, buttons, and text links. Meanwhile, customers can use UI mockups to make refinements according to their branding or corporate image.
2. Second, wire-frames make it easier for developers to organize and establish the relationships among system or product components. In a mobile application for example, screen transitions resulting from user interaction with buttons or other interactive elements can easily be plotted and perfected. When this or that element is tapped, for example, this animation is played. This sounds simple but interactivity and navigation often spell the success or failure of a new product. Great products are those that are highly intuitive and closely predict user behavior. In the absence of wire-frames, the relationships among different components of a system are difficult to visualize, which increases the risk of launching a product with poorly designed interactivity.
   

   A simple wire-frame of a mobile application

3. Finally, wire-frames provide a more cost-efficient way of making changes. By creating wire-frames first, developers ultimately conserve time, money and effort compared with immediately creating actual products such as a web page. This is the value offered by diagramming applications such as Creately’s online service. By encouraging close coordination among all the stakeholders of a planned product, all the necessary features can be integrated more easily and quickly through a collaboratively built wireframe. This effectively avoids costly revisions that would likely have arisen had the development team bypassed the wire-framing phase.

Conclusion

Obviously, wire-framing has become a critical stage in the development process. That is, an initial product or system design will almost always require various changes after being reviewed by stakeholders. For example, customers who employ a website development outfit will surely demand tweaks once a mockup of the website is submitted for review. Just imagine the wasted development hours if actual web pages were developed and a major revamp were to be required by the customer. When wire-frames are used, implementing changes will not hurt at all since the real product is yet to be developed anyway. It will also help save time, especially if the development team is on a tight schedule. Contrary to the initial perception of some developers, immediately working on the actual product will not make things easier or faster for the simple reason that change requests are inevitable. By creating a wire-frame, problems, issues or challenges can be detected and addressed earlier in the development stage.

Given these wire-frame benefits, wire-framing should be conducted at the onset of development and should involve the collaborative effort of customers and product developers. This way, how the product is envisioned by the customer can easily be translated into reality by the technical and creative inputs of developers. To be sure, wire-frames are not perfect simply because they are not meant to be so. Instead, they are possibly the most cost-effective way of refining a product into perfection.

References

• What is Wireframing? as published on the experience solutions website
• The 7 Wonders of Wireframes as published on the Boagworld website
• The Importance of Wireframing as published on the 45royale inc. website
• The Benefits of Wireframing Design by Brad Shorr as published on the Six Revisions website

This posts was originally published at Creately blog. Click Benefits of Using Wire-Frames to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

• Adding the Creately for Fogbugz On Demand plugin to your Fogbugz site
• Adding a Diagram to Your Cases
• How to configure Creately for Fogbugz On Demand plugin
• Updating your Creately for Fogbugz license after the trial

We’ll jump right in to it.

Adding the Creately for Fogbugz On Demand plugin to your Fogbugz site

The process to install Creately for Fogbugz can be a little daunting unless you’re a seasoned Fogbugz plugin installer and so I thought I’d put together this little how to make things easier. There are 2 options for the installation.

The first option is to use our semi-automated installer. Just visit: http://creately.com/diagram-products#fogbugz and click the “Install OnDemand” button which will ask you for the site name/URL of your Fogbugz On Demand server. Enter the details and click “Install Creately”, you’ll be redirected to your Fogbugz server and asked to confirm the installation. All done, you can start adding diagrams to your cases right away.

The second option is to add the plugin manually, to do that follow the steps below.

1. To start with you need to login to your Fogbugz Ondemand site.
2. Once that’s done you need to open the “Admin” menu and select the “Plugins” option.
   

   Select the Plugin option from the Admin menu

3. On the new page select the link at the bottom of the list titled: “View All Available Plugins”.
   

   Click to view all the available plugins

4. In the list that appears of all the plugins find the entry for “Creately for Fogbugz”. On new Fogbugz Ondemand servers the listing is about 14 items down from the top.
   

   The listing for Creately for Fogbugz

5. At the start of the listing you’ll see the  current installation status of the plugin. If it isn’t installed it will say “No”. Click the word “No” and a popup will appear asking you to confirm that you want to install the Creately for Fogbugz plugin, check the checkbox and click “OK”.
   

   Installing Creately in Fogbugz on demand

6. After you click “OK” the plugin installation status will change to “Yes”. The plugin is now ready to be used and you can start a new diagram in a case straight away. If this is the first time you have installed the plugin you’ll receive a 14 day free trial for you to explore the plugin.
   

   Creately diagramming plugin installed in Fogbugz

Adding a Diagram to Your Cases

Once installed the easiest way to try the plugin is to click the “List Cases” button at the top of the page and then pick a case and edit it. On the edit screen below the title and the case meta data you’ll see the “Insert/Edit Creately Diagram” button:

Click to insert or edit a Creately Diagram

Clicking the button will start the editor, if this is the first diagram for the case the editor will just load but if there is already a diagram on a case you’ll be offered the option to edit a current diagram or start a new one.

Once you’ve finished editing your diagram you can insert it into the case and return to the case by clicking the “Exit” button in the top left hand corner

Once finished with your diagram click the Exit button to return to Fogbugz

How to Configure Creately for Fogbugz On Demand plugin

Follow these steps if you need to view or edit the configuration of the plugin or add a license that you’ve purchase after your trial.

1. Once again open the Fogbugz plugin listing
   

   Select the Plugin option from the Admin menu

2. You’ll see the Creately for Fogbugz plugin in the activated plugin listing
   

   Creately diagramming plugin installed in Fogbugz

3. Click the configure “Edit” button to load the config edit page
   

   Click to edit the plugin config

4. On the configure page you can change the settings for the following:
1. Which shape libraries open by default when editing a diagram
2. Enabling which of your users can edit diagrams
3. Download the error log file to send to support upon errors
4. Update your subscription license

Updating your Creately for Fogbugz License after the trial

Once your 14 day trial of Creately for Fogbugz has expired you may like to purchase a license for your Creately for Fogbugz Ondemand installation. Licenses include maintenance with upgrades and email technical support. Licenses only need to be purchased for the number of diagram editors that you require and don’t have to be purchased for all your Fogbugz users. The licenses can be paid on a monthly or annual basis – if paying annually you will save 16% compared to paying monthly over a year.

Follow the steps above to view the plugin configuration page. Once on the config page look on the right hand side and select your preferred license period and the number of users then click the “Activate” button. You’ll be taken to the creately.com website and you will need to create a new account and select a payment method, complete the purchase and return to your Fogbugz Ondemand server. Your license will be automatically installed when you return to your Fogbugz Ondemand server.

If you have any questions please email support@creately.com and include the email address used to register your Creately for Fogbugz Ondemand license.

This posts was originally published at Creately blog. Click How-to: Creately for Fogbugz On Demand – Installing, Drawing Diagrams & Adding a License to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

Work Breakdown Structure Templates ( Creately Examples )

Creately has some predefined WBS templates in the Creately examples section. You can access them easily from the drawing area using the Creately community browser.

WBS Template with Different Colors for Levels

The first WBS example has different colors for levels. You can easily change the colors of the objects and lines using one click styling button available in Creately. Click on the image to open it in a new window and use as a template.

Work breakdown structure templates with various colors for levels ( click on image to use it as a template )

Work Breakdown Structure Templates with Different Colors for Paths

The next template has different colors for paths. This template makes it easy to understand the various sub components of the projects and the elements belonging to a particular process.

WBS Example with different colors for paths ( click on image to use it as a template )

WBS Template with Curved Arrows

A WBS template doesn’t necessarily have to have a top to bottom approach. If one process takes a big portion of your diagram you can move the processes around so the diagram fits much better in the screen. The final diagram should give the correct picture of your task or project.

Work breakdown structure example that doesn't follow the top down approach ( click to use as template )

Click here to browse all Creately work breakdown structure templates >>

Visit the Creately Diagram Community

Want more ideas for your work breakdown structure ?. If the templates shown above are not to your liking you can visit the Creately diagramming community to browse for more diagrams. Feel free to vote up and share your favorite diagrams.

This posts was originally published at Creately blog. Click Work Breakdown Structure Templates by Creately to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

Powerful Tools for Team Admins

“My Team” tab in the user profile lets you easily add team members and control their access levels. Your plan details are available at the bottom so you can get a quick idea of your options.

Easy management of the team plan

Plan Overview in User Profile

“My Account” tab gives you an overview of your full Creately plan. You can see your registration date, subscription period, plan change history, All the products you have purchased and their licences plus the purchase history. You can quickly view the invoices or upgrade your product plans.

Quickly access license details and purchase history

Quickly Change Account Email

“My Profile” tab gives you an easy way to change your account email. Before that your only option was to contact support and ask it to be changed. Now all you have to do is add your new email address and save it. You can add your details and upload a profile image. We have made it easy to deactivate your Creately account as well. Simple click the deactivate button and all your subscriptions will be cancelled and account closed. Your diagrams and details will remain and you can reactivate by contacting support.

Easily Change Payment Details

“My Billing” tab lets you change payment details without going through the support process. This is only available for users who pay with credit cards. PayPal users still has to contact support.

User Profile = Everything in One Place

User profile lets you access everything related to your Creately account in one place, which will definitely make your life a lot easier. Got Feedback? Feel free to drop us a mail. If you are active in social media you can get in touch using Twitter or Facebook as well.

This posts was originally published at Creately blog. Click Improved User Profile to Easily Manage Your Creately Account to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.