CRC Blog

Free Form Friday: Quality Dashboard

Karen Kondilis — Fri, 20 Apr 2012 10:00:03 +0000

Congratulations to Dianna Jernigan, RN, MSN, director of quality, risk management, and education at Cobre Valley Regional Medical Center in Globe, Ariz. for winning a free seat at the 15th Annual Credentialing Resource Center Symposium. Jernigan submitted a quality dashboard form that the organization uses to get a quick snapshot of how practitioners are doing [...]

Featured free webcast: ACOs influence on MSPs

Karen Kondilis — Fri, 23 Mar 2012 15:44:13 +0000

By now, you’ve probably heard the acronym ACO a few times at your organization. Although there are still many questions, one thing is for sure: ACOs will create changes throughout the healthcare industry, including the medical staff office. For MSPs, what this most likely means is a change to how practitioners are credentialed. Bruce D. Armon, [...]

Get creative, get 50% off price of CRC Symposium

Karen Kondilis — Mon, 19 Mar 2012 20:57:36 +0000

One thing I’ve learned quickly in this role as credentialing editor is that MSPs love to share their great ideas with other MSPs. They know the stress their MSO faces and if they have a solution to a common medical staff problem, they don’t want to keep it a secret. With that said, HCPro wants [...]

Free Form Friday: FPPE proctor evaluation form

Karen Kondilis — Thu, 15 Mar 2012 10:00:19 +0000

Congratulations to Vicki Tauer, our March winner of the 15th Annual Credentialing Resource Center Symposium free seat contest. Tauer, MSM, CPCS, CPMSM, is the supervisor of medical staff services at Fairfield Medical Center in Lancaster, Ohio. Her medical staff office recently revamped its FPPE proctor evaluation form to make it more user-friendly for proctors. Here is [...]

Patient Satisfaction Blog Series for CRC 2012

wmills — Fri, 02 Mar 2012 11:00:24 +0000

Easier? It can make my job easier? You are now experts at improving the three physician-specific questions on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey: During this hospital stay, how often did doctors treat you with courtesy and respect? During this hospital stay, how often did doctors listen carefully to you? During this hospital stay, [...]

Free Form Friday: New Agenda Topics

Karen Kondilis — Fri, 02 Mar 2012 11:00:03 +0000

Thanks to Shirley Petry, CPCS, for submitting this form showing how she keeps track of new medical staff meeting agenda items during her busy day. By keeping this form near her phone, Petry is able to quickly get the pertinent information from the requestor regarding the agenda item, and can then put it in the [...]

Patient Satisfaction Blog Series for CRC 2012

wmills — Thu, 23 Feb 2012 14:38:28 +0000

Blah, Blah, Blah? As I mentioned in my last post, there are three physician-specific questions on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey: During this hospital stay, how often did doctors treat you with courtesy and respect? During this hospital stay, how often did doctors listen carefully to you? During this hospital stay, how often [...]

Patient Satisfaction Blog Series for CRC 2012

wmills — Thu, 16 Feb 2012 22:06:52 +0000

I’m Sorry, What Did You Say? As I mentioned in my last post, there are three physician-specific questions on the Hospital Consumer Assessment of Healthcare Providers and Systems HCAHPS survey. They are: During this hospital stay, how often did doctors treat you with courtesy and respect? During this hospital stay, how often did doctors listen carefully to you? During [...]

Free Form Friday: CRC symposium free seat contest winner

Karen Kondilis — Thu, 16 Feb 2012 21:04:26 +0000

Congratulations to Kim Pepmeier Everett, medical staff office coordinator at Good Samaritan Hospital in Vincennes, IN, for winning a free seat to the 2012 Credentialing Resource Center Symposium! Everett submitted an agenda tracking form that she and her colleagues in the medical staff office created a few years ago. If an item needs to be [...]

Featured webcast: Assessing the competence of low- and no-volume practitioners

Karen Kondilis — Wed, 15 Feb 2012 22:06:33 +0000

Create strategic solutions to privileging low- and no-volume practitioners with advice from two leading medical staff and credentialing experts. In this online program, Yisrael M. Safeek, MD, MBA, CPE, FACPE, an experienced physician leader and former Joint Commission surveyor, and Sally Pelletier CPMSM, CPS, a national credentialing and privileging expert, walk medical staff leaders and [...]