<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:crossTech="http://www.crosstechpartners.com/module/" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="2.0">
     <channel>
          <title>ITEC Connect Newsletter</title>
          <link>http://goitec.com/connect.html</link>
          <description>ITEC Connect – your ongoing source for thought leadership and commentary from some of the leading analysts and columnists in technology – comes to you today with a fresh look. ITEC is all about educating you and the community, year round.</description>
          <copyright>7/4/2009 2:03:31 PM</copyright>
          <pubDate>Sat, 04 Jul 2009 18:03:31 GMT</pubDate>
          
          <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/CrossConnect" type="application/rss+xml" /><feedburner:feedFlare href="http://add.my.yahoo.com/rss?url=http%3A%2F%2Ffeeds.feedburner.com%2FCrossConnect" src="http://us.i1.yimg.com/us.yimg.com/i/us/my/addtomyyahoo4.gif">Subscribe with My Yahoo!</feedburner:feedFlare><feedburner:feedFlare href="http://www.newsgator.com/ngs/subscriber/subext.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FCrossConnect" src="http://www.newsgator.com/images/ngsub1.gif">Subscribe with NewsGator</feedburner:feedFlare><feedburner:feedFlare href="http://feeds.my.aol.com/add.jsp?url=http%3A%2F%2Ffeeds.feedburner.com%2FCrossConnect" src="http://o.aolcdn.com/favorites.my.aol.com/webmaster/ffclient/webroot/locale/en-US/images/myAOLButtonSmall.gif">Subscribe with My AOL</feedburner:feedFlare><feedburner:feedFlare href="http://www.bloglines.com/sub/http://feeds.feedburner.com/CrossConnect" src="http://www.bloglines.com/images/sub_modern11.gif">Subscribe with Bloglines</feedburner:feedFlare><feedburner:feedFlare href="http://www.netvibes.com/subscribe.php?url=http%3A%2F%2Ffeeds.feedburner.com%2FCrossConnect" src="http://www.netvibes.com/img/add2netvibes.gif">Subscribe with Netvibes</feedburner:feedFlare><feedburner:feedFlare href="http://fusion.google.com/add?feedurl=http%3A%2F%2Ffeeds.feedburner.com%2FCrossConnect" src="http://buttons.googlesyndication.com/fusion/add.gif">Subscribe with Google</feedburner:feedFlare><feedburner:feedFlare href="http://www.pageflakes.com/subscribe.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FCrossConnect" src="http://www.pageflakes.com/ImageFile.ashx?instanceId=Static_4&amp;fileName=ATP_blu_91x17.gif">Subscribe with Pageflakes</feedburner:feedFlare><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><item>
               <title>Casino Giant Doubles Down on Data Center Automation</title>
               <description>&lt;em&gt;Editor's Note:&lt;/em&gt; The Las Vegas Sands company is getting aggressive in a down economy, and it's using data center automation software to underwrite the effort.  As the company expands into Pennsylvania and Singapore, it's deploying software BMC's BladeLogic software to efficiently manage a farm of more than 200 servers.  Automation tools are helping to reduce the grueling time demands on IT staff and also to meet rigorous regulatory requirements.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=O76cwXcgQuE:LBE6z1VUHGY:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=O76cwXcgQuE:LBE6z1VUHGY:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=O76cwXcgQuE:LBE6z1VUHGY:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=O76cwXcgQuE:LBE6z1VUHGY:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=O76cwXcgQuE:LBE6z1VUHGY:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=O76cwXcgQuE:LBE6z1VUHGY:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/O76cwXcgQuE" height="1" width="1"/&gt;</description>
               <crossTech:Body>Who's gambling on big technology investments in this down economy? At first glance, you might not guess that it would be the &lt;a href="http://www.lasvegassands.com/"&gt;Las Vegas Sands Company&lt;/a&gt;,the owner of the Venetian and Palazzo Resorts in Las Vegas and theSands Macau in China. The company recapitalized last November to thetune of $2.1 billion and suffered a public falling-out between itschairman and top executive earlier this year, leading to a newpresident being named. Yet, as LV Sands shored up its finances andbrought in new leadership, it forged forward with bold plans to expandglobally. In late May, LV Sands opened its first casino in Bethlehem,Penn., handling more than $60 million during the Memorial Day weekend,of which nearly $6 million was gross profit. By the end of the year,the company, which earned $4.4 billion last year, aims to open a"megacasino" in Singapore.&lt;p&gt; A critical part of those plans isthe company's investment in handling information more efficiently andeffectively, especially during hard economic times, says Steve Vollmer,CTO for the hospitality and gaming company. That investment hasincluded a move to &lt;a href="http://www.bmcsoftware.com/"&gt;BMC Software&lt;/a&gt; tools for data center management and automation.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;"It is an important time to invest," Vollmer says. "You have toinvest in your customers to keep your customers. If I have nocustomers, I have no business period, whether it's good or bad times."(For another perspective on IT planning at recession time, see &lt;a href="http://www.cio.com/article/493425"&gt;IT Gets Ready For The Recovery&lt;/a&gt;.)&lt;/p&gt;&lt;p&gt;Information technology forms the nervous system and control center ofevery casino and hotel, from corporate operations down to eachindividual slot machine. The slot machines (essentially PCs running agame) have to calculate and document odds and payoffs, with the companykeeping track of every coin that goes in and every coin that goes out.The company runs more than 200 servers to keep track of its revenue,run its Web sites, manage its businesses and operate its hotels andcasinos, Vollmer says. &lt;/p&gt;&lt;p&gt;In the new effort, LV Sands will use BMC's BladeLogic software in itsdata centers to manage that herculean task more efficiently. The BMCsoftware helps track and audit changes in the systems, helping avoidoutages and misconfigurations that could open up vulnerabilities. &lt;/p&gt;&lt;p&gt;"When you have a big network, there are a lot of times when you thinkyou know what you've got, but, really, how do you know what is outthere?" Vollmer says. "As one of my managers said, it's like finding aneedle in a haystack." &lt;/p&gt;&lt;p&gt;The software, Vollmer says, helps LV Sands find a cost-effective way tocomply with the host of regulations surrounding gambling-not onlySarbanes-Oxley and the PCI Data Security Standard, but also variouslocales' gaming rules, in what is a highly-regulated industry. Thesoftware tracks configuration changes across all servers and checksthat modifications to machine configurations meet policy standards. &lt;/p&gt;&lt;p&gt;"Compliance in general is a priority, especially to be effective andefficient," Vollmer says. "When you have so much equipment out there,it is easy to make mistakes. We are all human." &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h3&gt;A Complex Set of Demands from the Business&lt;/h3&gt;Operating a casino, and the adjoining shops and hotel, is less likemanaging a business and more like running a small country, Vollmersays. Every casino has its own currency in the form of chips and itsown bank-the cage-with cash reserves and a computer-based accountingsystem. The casino and hotel have to manage the feeding of thousands ofpeople, including the logistics of what and when to order to minimizefood spoilage. And, the company has to manage is large population ofworkers and visiting travelers.&lt;p&gt;"We have very, very many disciplines that we have to deal with," Vollmer says. &lt;/p&gt;&lt;p&gt;Vollmer puts his company's use of IT into three "pillars"-a Greco-Romananalogy perhaps more suited to his Las Vegas neighbor, Caesar's Palace.Securing the company's data and assets and complying with the variousregulations are two important pillars for the CTO's team. Yet, thesedays, the most important pillar is facilitating successful casinoopenings, he says. &lt;/p&gt;&lt;p&gt;For the latest casino opening in Bethlehem, Penn., nine members of theIT team at the company's Las Vegas headquarters put in 20,000 to 30,000hours to get the job done, Vollmer says. That's not including the14-member team hired to run the information technology side of the newcasino and yet-to-be-completed hotel. &lt;/p&gt;&lt;p&gt;"Openings are a lot of work and added stress," Vollmer said. &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h3&gt;Buying IT on a Just-In-Time Basis&lt;/h3&gt;Given the LV Sands business demands, the investment in the BMC systemis right in line with the trend of businesses focusing on immediateneeds-tactics, not strategy, says Joseph Pucciarelli, director oftechnology financing and executive strategies with market researcherIDC.&lt;p&gt;"Companies are spending on IT-to use a phrase from the manufacturingworld-on a just-in-time basis," Pucciarelli says. "When you have aspecific problem, you spend the money to fix that problem. 'Tacticalinvestment' is an oxymoron, but that is what we are seeing." &lt;/p&gt;&lt;p&gt;BMC Software, along with its main rivals in data center managementtools, HP, IBM and CA, is counting on such tactical investments to fuelits own growth. The company's market space heated up a bit more thisweek when &lt;a href="http://www.cio.com/article/print/www.cio.com/article/493577"&gt;EMC announced its intention to buy Configuresoft&lt;/a&gt;, known for its tools that help IT groups meet security and regulatory requirements. &lt;/p&gt;&lt;p&gt; &lt;a href="http://www.cio.com/article/493422"&gt;Automating as much maintenance and preventative work for IT as possible&lt;/a&gt;is the overwhelming trend among such products right now While Vollmeris also looking for ways to outsource some of his informationtechnology requirements, moving data center operations to a cloud isnot yet an option, he says. Aside from issues of security and trust,complying with gaming regulations would be problematic, he says, sincecasino operators are prohibited from offering a game of a chanceoutside of their walls. &lt;/p&gt;&lt;p&gt;With the Bethlehem opening behind him, Vollmer now has to prepare to open an even more massive facility in Singapore. &lt;/p&gt;&lt;p&gt;"In Singapore, you have theaters, a resort, a casino, a hotel-which ishuge- purchasing and warehousing," he says. "It is going to be a muchmore complicated system." &lt;/p&gt;&lt;p&gt;Robert Lemos for &lt;img target="_blank" src="http://www.cio.com/images/itdrilldown/logos/CIO_logo.jpg?03022009" alt="CIO" /&gt;: &lt;a target="_blank" href="http://www.cio.com/article/493815/Casino_Giant_Doubles_Down_on_Data_Center_Automation"&gt;See Article&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Robert Lemos</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/O76cwXcgQuE/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Casino-Giant-Doubles-Down-on-Data-Center-Automation/6ade925f-4890-4fc4-8155-948eac0265dd</guid>
               <pubDate>Tue, 30 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/30/2009</crossTech:date>
               <category>Lead</category>
          <feedburner:origLink>http://goitec.com/article.html?a=Casino-Giant-Doubles-Down-on-Data-Center-Automation</feedburner:origLink></item>
          <item>
               <title>Developer of popular BlackBerry app shares his experience</title>
               <description>Marcus Watkins, who wrote the PodTrapper software for the BlackBerry, has chronicled the journey that led him to develop for the RIM smartphone. PodTrapper is a BlackBerry podcast manager and, apparently, the only one around.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=sFj8MZunb7Y:fWxaMoIrGvI:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=sFj8MZunb7Y:fWxaMoIrGvI:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=sFj8MZunb7Y:fWxaMoIrGvI:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=sFj8MZunb7Y:fWxaMoIrGvI:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=sFj8MZunb7Y:fWxaMoIrGvI:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=sFj8MZunb7Y:fWxaMoIrGvI:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/sFj8MZunb7Y" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;The article is a long, though worthwhile read if you have the time,especially when you contrast Watkins' experience with that of&amp;nbsp;&lt;a href="http://www.fiercemobileit.com/story/most-iphone-developers-dont-make-money/2009-06-17-0"&gt;most iPhone developers&lt;/a&gt;.&amp;nbsp;I have summarized a few&amp;nbsp;key points from the &lt;em&gt;VersatileMonkey&lt;/em&gt; article,&amp;nbsp;below:&lt;/p&gt;&lt;p&gt;&lt;strong&gt;On the SDK:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;RIM has been around for a long time now, and there are&amp;nbsp;fivedifferent versions of the SDK. They range from 4.2, 4.2.1, 4.3, 4.5, tothe newly released 4.7.&amp;nbsp;Going for more features means fewer supporteddevices.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Designing the user interface:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;The default widgets provided by the iPhone SDK will require asignificant amount of code to simply emulate with theBlackBerry.&amp;nbsp;Watkins deliberated at length before deciding to have a UIsimilar to the BlackBerry App World.&amp;nbsp;He wrote, "I figured copying RIMwasn't really ripping them off, more like emulating the look and feelof a host OS. To actually make it happen took a LOT of work."&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Network programming:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;While conceding that one great aspect of the BlackBerry platform isthe availability of the network communication across carriers, Watkinsnoted that "there are 10 different network transports available onBlackBerry: WiFi, Direct TCP, WAP, WAP2, BES/MDS, BIS, Unite, BESSerial Bypass, USB and Bluetooth,"&amp;nbsp;all of which are implemented astotally isolated transports.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Memory management:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;The earlier BlackBerry devices have pretty limited memory. As anapplication that runs all the time in the background, memory leaks canbe detrimental to the health of the device. Watkins wrote, "I candefinitely see why Apple has been hesitant to open up backgroundprocessing on the iPhone. It's really easy for bad developers to makethe whole platform look bad."&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Marketing is everything:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Quote: "If there's one thing I would point to as a major lessonlearned from PodTrapper it's that marketing is everything...I couldhave created the greatest product unknown to man, but if no one knewabout it how could they buy it?" Enough said.&lt;/p&gt;&lt;p&gt;To read the full story:&lt;br /&gt;- check out this &lt;a href="http://www.versatilemonkey.com/story.html"&gt;article&lt;/a&gt; from &lt;em&gt;VersatileMonkey&lt;/em&gt;&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercemobileit.com/story/developer-popular-blackberry-app-shares-his-experiences/2009-06-24" target="_blank"&gt;Paul Mah&lt;/a&gt;&lt;/em&gt; for&lt;a href="http://www.fiercemobileit.com/"&gt;&lt;img border="0" alt="Fierce Mobile IT" src="http://www.fiercemobileit.com/images/fiercemobileit.gif" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Paul Mah</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/sFj8MZunb7Y/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Developer-of-popular-BlackBerry-app-shares-his-experience/84cb077e-e5f5-4c99-9d0a-a65338beb99a</guid>
               <pubDate>Tue, 30 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/30/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Developer-of-popular-BlackBerry-app-shares-his-experience</feedburner:origLink></item>
          <item>
               <title>Smaller, Smarter, Synced</title>
               <description>I'm on several media lists as an expert source for technology quotes, especially for small business technology. One came through today that caught my eye as an interesting topic, but one that small and medium businesses should ignore. The question was about great new innovations in the pipeline. I suggest small businesses not look over the horizon but focus on what they're trying to accomplish this month. But when you do buy new software and hardware tools, focus one these innovations: Smaller, Smarter, and Synced.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=RRF9gX1E_YQ:ZRrwHo7A93k:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=RRF9gX1E_YQ:ZRrwHo7A93k:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=RRF9gX1E_YQ:ZRrwHo7A93k:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=RRF9gX1E_YQ:ZRrwHo7A93k:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=RRF9gX1E_YQ:ZRrwHo7A93k:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=RRF9gX1E_YQ:ZRrwHo7A93k:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/RRF9gX1E_YQ" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;The best place to see innovations transforming real products rightnow is the smart phones market, as the Apple iPhone update battles thenew Palm Pre and various Blackberry models. All these phones aresmaller than they were. All include hundreds or thousands of newapplications which hopefully help you work smarter, although Apple hascornered the market on new apps right now. All include constantsynchronization via voice, cellular data, and wireless networkingprotocol support. This battleground leads the tech industry forleapfrogging competition as innovations bubble up constantly.&lt;/p&gt;&lt;p&gt;When you buy technology, keep Smaller, Smarter, and Synced in mind.Smaller desktop computers are more energy efficient than larger ones,and desktop replacement laptops are more efficient still. Smallergenerally means less power, as we saw with the wave of CRT monitorreplacements by LCD monitors over the last decade.&lt;/p&gt;&lt;p&gt;Smarter, in technology, often means more manageability and controlby administrators rather than users. Automatic features, like backupsand updates, work better because they don't ask the user to remembersomething in order to protect the system. We've tried training users tobe smarter, but now the trend is making the devices smarter, a shorterlearning curve and less painful than trying to upgrade most users.&lt;/p&gt;&lt;p&gt;Synchronized means many things, but I include collaboration tools asa big part of the equation. Devices constantly synchronized to thenetwork mean users can be synchronized with each other. Coworkerscollaborate more easily, partners are pulled inside the decision loopsooner, and customers feel more a part of the process. Synchronizeddevices allow synchronized coworkers, which will, after managementadjusts to a different working model, greatly improve businessprocesses.&lt;/p&gt;&lt;p&gt;The new things in technology for this year? Same as the last 20years: make devices smaller, make then smarter, and synchronize them.Not hard to say, but it has been hard to do. Luckily, vendors arereally making progress toward making your modern business toolsSmaller, Smarter, and Synched.&lt;/p&gt;&lt;p&gt;James Gaskin for &lt;img alt="IT World" src="http://www.itworld.com/sites/itworld.com/themes/it_world/images/itworld_logo.gif" target="_blank" /&gt;: &lt;a href="http://www.itworld.com/small-business/69583/smaller-smarter-synced" target="_blank"&gt;See Article&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>James Gaskin</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/RRF9gX1E_YQ/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Smaller,-Smarter,-Synced/82cda71e-95cf-4152-baf6-73c20d3a7cc4</guid>
               <pubDate>Tue, 30 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/30/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Smaller,-Smarter,-Synced</feedburner:origLink></item>
          <item>
               <title>Social Networking: The Good, the Bad, and the Ugly...</title>
               <description>Increasingly, Financial Insights is having conversations with banks and other financial institutions around social networking; the good, the bad, and the ugly.  The "good" is focused on the engagement and collaboration which financial institutions can achieve with social networking - both internally with their workers and externally with their clients.  The "bad" is the potential for risk, specifically reputation risk, which can occur in the blogosphere.  The "ugly" focuses on the fraudsters and the potential harm they might cause to institutions and their customers.  While we continually write about the "good" and future research in our Security Practice will focus on the "ugly" issues of malware, trojans, etc., for this blog,  I wanted to focus on the "bad". That is the reputation risk which is often top of mind for senior financial executives and what they can do about it.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=gnjXimHFZ4w:2nnB_rbyCfM:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=gnjXimHFZ4w:2nnB_rbyCfM:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=gnjXimHFZ4w:2nnB_rbyCfM:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=gnjXimHFZ4w:2nnB_rbyCfM:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=gnjXimHFZ4w:2nnB_rbyCfM:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=gnjXimHFZ4w:2nnB_rbyCfM:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/gnjXimHFZ4w" height="1" width="1"/&gt;</description>
               <crossTech:Body />
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>David Potterton</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/gnjXimHFZ4w/466f110f13</link>
               <guid isPermaLink="false">http://idc-insights-community.com/posts/466f110f13/050fd324-2b09-4c31-a888-7fd7d0a80496</guid>
               <pubDate>Tue, 30 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/30/2009</crossTech:date>
          <feedburner:origLink>http://idc-insights-community.com/posts/466f110f13</feedburner:origLink></item>
          <item>
               <title>Intel and Nokia join forces on mobile front</title>
               <description>Intel and Nokia announced on Tuesday a wide-ranging partnership spanning several fronts: From chips to mobile hardware and software for mobile devices. Intel and Nokia will collaborate on several open-source mobile Linux software projects.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=i1Pphjb2Nnc:HTIDgls5_Ow:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=i1Pphjb2Nnc:HTIDgls5_Ow:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=i1Pphjb2Nnc:HTIDgls5_Ow:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=i1Pphjb2Nnc:HTIDgls5_Ow:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=i1Pphjb2Nnc:HTIDgls5_Ow:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=i1Pphjb2Nnc:HTIDgls5_Ow:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/i1Pphjb2Nnc" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;Intel will acquire the use of HSPA/3G modem IP for use in futureproducts, while Nokia appears to be planning a foray into the MobileInternet Device (MIDs) market.&amp;nbsp;Jason Hiner of &lt;em&gt;TechRepublic&lt;/em&gt;thinks that getting back into the MID market would be a mistake forNokia, given its recent discontinuation of the Nokia N800/N810 InternetTablet.&lt;/p&gt;&lt;p&gt;Details are scant overall, though. Jack Gold, founder and principalanalyst of J.Gold Associates, thinks that this strategic relationshipis a win-win for both Intel and Nokia. In addition, he said that themarketplace will benefit, as this will allow for&amp;nbsp;"more capable wirelessdevices to make their way to market in the next couple of years."&lt;/p&gt;&lt;p&gt;For&amp;nbsp;more:&lt;br /&gt;- check out this&lt;em&gt; &lt;/em&gt;&lt;a href="http://news.cnet.com/8301-13924_3-10270711-64.html"&gt;article&lt;/a&gt;&lt;em&gt; &lt;/em&gt;from &lt;em&gt;CNET News&lt;/em&gt;&lt;br /&gt;- check out this &lt;a href="http://blogs.zdnet.com/BTL/?p=20172"&gt;article&lt;/a&gt;&lt;em&gt; &lt;/em&gt;from &lt;em&gt;ZDNet &lt;/em&gt;&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a target="_blank" href="http://www.fiercemobileit.com/story/intel-and-nokia-join-forces-mobile-front/2009-06-24"&gt;Paul Mah&lt;/a&gt;&lt;/em&gt; for&lt;a href="http://www.fiercemobileit.com/"&gt;&lt;img border="0" src="http://www.fiercemobileit.com/images/fiercemobileit.gif" alt="Tech Watch" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Paul Mah</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/i1Pphjb2Nnc/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Intel-and-Nokia-join-forces-on-mobile-front/b6c984e3-07bc-4005-93fd-ba6574c9468f</guid>
               <pubDate>Tue, 30 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/30/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Intel-and-Nokia-join-forces-on-mobile-front</feedburner:origLink></item>
          <item>
               <title>Netbooks Are Not Notebooks</title>
               <description>ComputerWorld just ran a story about how "netbooks disappoint consumers" according to a recent survey. You know why, don't you? People bought netbooks when they really wanted notebooks, and were disappointed when they didn't get the power and performance of a real notebook while spending hundreds of dollars less. Guess what, folks, a chopped steak is not the same as a t-bone steak, and a used Mazda is not the same as a new Mercedes.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=1P24CcYOwSU:OPyyHAgm_4c:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=1P24CcYOwSU:OPyyHAgm_4c:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=1P24CcYOwSU:OPyyHAgm_4c:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=1P24CcYOwSU:OPyyHAgm_4c:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=1P24CcYOwSU:OPyyHAgm_4c:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=1P24CcYOwSU:OPyyHAgm_4c:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/1P24CcYOwSU" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;The problem here is that people bought a netbook for some reason, suchas less money, rather than buying the right tool for their job. Manycustomers bought netbooks for their small size and easy mobility, eventhough they never take them anywhere. Heck, if your desktop replacementnotebook never goes anywhere, get that 12 pound monster with a 17 inchscreen (they have, them, really).&lt;/p&gt;&lt;p&gt;Six of ten buyers surveyed said they didn't understand thedifference between a netbook and a notebook. We can blame three partiesfor this nonsense. First, we can blame the users for not understandingwhat they were buying. Second, we can blame the netbook vendors forhelping confuse the issue. Finally, we can blame notebook vendors fornot advertising the differences to ensure customers bought notebooks ifthey needed notebooks. Of the three, buyers get the most blame. Buyerbeware, right?&lt;/p&gt;&lt;p&gt;I'm most surprised by the number of students responding to thesurvey who were unhappy. I understand they bought netbooks in manycases because they have little money. But since netbooks don't have CDor DVD drives, I figured most students would skip them.&lt;/p&gt;&lt;p&gt;Buying the right tool for the job means you have to understand thejob you want the tool to perform. Today, "real" notebooks can be hadfor less than $500, the cost of high end netbooks. If you just perusethe Web with your mobile computing device, a netbook will work as longas you remember the smaller screen limitations. If you chomp throughbig spreadsheets or edit audio and video, a netbook is a really badchoice. You're welcome to make that bad choice, and you can evencomplain on a survey, but none of us will feel sorry for you. Would youexpect us to feel sorry for you if you bought a spoon and you reallyneeded a shovel? &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;James Gaskin for &lt;img target="_blank" src="http://www.itworld.com/sites/itworld.com/themes/it_world/images/itworld_logo.gif" alt="IT World" /&gt;: &lt;a target="_blank" href="http://www.itworld.com/small-business/69686/netbooks-are-not-notebooks"&gt;See Article&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>James Gaskin</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/1P24CcYOwSU/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Netbooks-Are-Not-Notebooks/4b7e34db-5019-4697-8d48-ecd384d646ee</guid>
               <pubDate>Tue, 30 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/30/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Netbooks-Are-Not-Notebooks</feedburner:origLink></item>
          <item>
               <title>Next-Generation Data Protection</title>
               <description>&lt;strong&gt;ServerSafe Uses Advanced Backup Technologies to Protect Critical Data&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;NO MATTER WHAT business you are in, your company and your customers are going to be greatly impacted by tectonic shifts in data protection.&lt;br /&gt;&lt;br /&gt;Consider a few key trends: the quantity of data businesses are generating is growing exponentially; the importance of that continuously generated data is also growing exponentially; and the near-constant threat to that data from multiple areas.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=dCAvE-MVWsc:rdD_bIsap74:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=dCAvE-MVWsc:rdD_bIsap74:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=dCAvE-MVWsc:rdD_bIsap74:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=dCAvE-MVWsc:rdD_bIsap74:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=dCAvE-MVWsc:rdD_bIsap74:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=dCAvE-MVWsc:rdD_bIsap74:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/dCAvE-MVWsc" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;At the intersection of these trends is the data protection market  and a new breed of online backup services. ServerSafe is an easy-to-manage data  protection solution that uses online backup technologies to protect just about  any type of critical data at secure, offsite locations. ServerSafe combines  enterprise-quality backup software, a robust Internet overlay network, and  world-class data centers to provide state-of-the-art data protection at an  affordable price.&lt;/p&gt;&lt;p&gt;Just install the ServerSafe DS-Client on one networked computer,  workstation, or server at your site (no need to install software on each target  backup/restore computer), and you can back up and restore data across your  network. Using the DS-Client, your data is compressed, encrypted, and sent over  the Internet to our offsite data centers so your information is safe, secure,  and available for recovery whenever you need it.&lt;/p&gt;&lt;p&gt;ServerSafe Backup offers automatic and unattended backups for data  environments ranging from standalone PCs to enterprise-wide LANs and WANs. Restoring  lost or corrupt data is easy, whether it's a single email or an entire server.  And, since ServerSafe is a total data protection service, you only pay for the  data you need to store offsite.&lt;/p&gt;&lt;p&gt;With ServerSafe, you benefit from:&lt;/p&gt;&lt;ul&gt;&lt;li&gt; Easy backups and easy restores&lt;/li&gt;  &lt;li&gt; Controlled costs&lt;/li&gt;  &lt;li&gt; One complete solution for all types of data&lt;/li&gt;  &lt;li&gt; Offsite protection&lt;/li&gt;  &lt;li&gt; Increased compliance&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;If you are a consultant, VAR or IT solutions provider, please  inquire about our online backup partner program. &lt;/p&gt;&lt;p&gt;More info and a free service trial available at &lt;a href="http://www.netmass.com/"&gt;www.netmass.com&lt;/a&gt;&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>NetMass</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/dCAvE-MVWsc/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=NextGeneration-Data-Protection/79dce6b1-fd8b-4cd4-86de-8d5007ff710e</guid>
               <pubDate>Tue, 30 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/30/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=NextGeneration-Data-Protection</feedburner:origLink></item>
          <item>
               <title>Have Something to Say, and Say it Well</title>
               <description>Use the principles of Persuasive Communication to enhance your selling and marketing communications, online content and blog posts.&lt;br /&gt;&lt;br /&gt;Persuasive Communication is a powerful approach. The method helps you deliver a key argument or message and deliver it in a logical way.  You can capture the essence of the situation or problem,  ask the key question your audience has on their mind, and deliver the single-minded message and evidence that you want to deliver.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TPyamqk4Jbc:qMFHZ_ZEYd4:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TPyamqk4Jbc:qMFHZ_ZEYd4:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=TPyamqk4Jbc:qMFHZ_ZEYd4:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TPyamqk4Jbc:qMFHZ_ZEYd4:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=TPyamqk4Jbc:qMFHZ_ZEYd4:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TPyamqk4Jbc:qMFHZ_ZEYd4:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/TPyamqk4Jbc" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;From my earlier work at &lt;a href="http://www.paconsulting.com/Home" target="_blank"&gt;PA Consulting&lt;/a&gt; and continuing today, I use what I believe is a very powerful model for  communicating and delivering persuasive arguments. You will often find  me asking members of my teams, &amp;quot;What is your SCQA? &amp;quot; - a typical  question I heard while at PA. The title of this post is from my  colleague, &lt;a href="http://www.linkedin.com/pub/murugasan-nielsen/0/21/539" target="_blank"&gt;Murugasan Nielsen &lt;/a&gt; and his company, &lt;a href="http://www.nota-bene.com/" target="_blank"&gt;NotaBene&lt;/a&gt;.  (Full disclosure, I work with and recommend NotaBene for the advanced  delivery of facilitation workshops around persuasive communications).&lt;/p&gt;&lt;p&gt;&lt;strong&gt;What is Persuasive Communication?&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Persuasive communication is a structured way to position and communicate that ties your &lt;em&gt;answer &lt;/em&gt;- or proposed idea - to the &lt;em&gt;situation &lt;/em&gt;and &lt;em&gt;complication &lt;/em&gt;that  must be overcome by your audience. Let me guide you through an example  by introducing the model to convince you that you should embrace this  approach within your organization. To do this, I will use &amp;quot;SCQA&amp;quot; or &lt;strong&gt;S&lt;/strong&gt;ituation, &lt;strong&gt;C&lt;/strong&gt;omplication, &lt;strong&gt;Q&lt;/strong&gt;uestion and &lt;strong&gt;A&lt;/strong&gt;nswer  which is the structure that will help guide the delivery of your  messages. SCQA can be used in more subtle ways, but to illustrate how  the logic it works, I will use the structure explicitly in the  following argument about the impact of Persuasive Communications:&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Situation&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Communicating a clear and persuasive message to your audience is  critical - whether in a sales or service delivery situation or  presenting a solution or new proposition to the marketplace, people and  organizations need to deliver their content and ideas in a clear and  directed way that speaks to the key issues and challenges that your  audience wants to fix. If you can more effectively communicate your  message and persuasive argument, you will be much more likely to  convince your audience that they should take the action you propose.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Complication&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Unfortunately, too many of our communications lack the clarity and  structure of good top-down thinking and problem solving. Bloggers of  all quality and experience make arguments without tying together key  issues, sales teams meander through client conversations without  delivering a clear and persuasive argument backed by logic, and  corporate presentations miss the mark in delivering a single-minded  message and instead offer only a reflection of the company itself -  without a focus on the audience and the opportunities they seek to  address.&lt;/p&gt;&lt;p&gt;With the proliferation of online media and brand messages, it is  critically important to differentiate your message and deliver it in a  clear and compelling way. In order to use a more persuasive  communication technique, your writers and presenters need better tools  to apply structured communications in their day-to-day activities. It  is difficult to ensure that teams learn and apply an understandable  approach consistently across the organization.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Question&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;How can we change the way our teams engage their audience and deliver single minded messages to drive results?&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Answer&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Build structured communications into the fabric of your organization  by helping communicators deliver compelling arguments that drive the  results.&lt;/p&gt;&lt;p&gt;You can do this by following three strategies:&lt;/p&gt;&lt;p&gt;1) Formally introduce Structured Thinking and Delivery using  workshops that use hands-on practice, case studies and real-world  examples.&lt;/p&gt;&lt;p&gt;2) Reinforce the approach by applying structured communication  techniques across all your interactions day-to-day - including  presentations, emails, blog posts and marketing communications&lt;/p&gt;&lt;p&gt;3) Ensure adoption across the organization by leading by example and  recognizing the impacts that come from applying the approach.&lt;/p&gt;&lt;p&gt;Persuasive Communication is a critical element of an effective  organization and a foundation for realizing results from your audience  engagement.How have you used these techniques in your organization?  Please share your ideas and comment at the &lt;a href="http://www.revenuearchitects.com" target="_blank"&gt;Revenue Architects&lt;/a&gt; blog. Good luck and good communicating!&lt;/p&gt;&lt;p&gt;by &lt;a href="mailto:jstone@crosstechpartners.com"&gt;John Stone&lt;/a&gt; for &amp;nbsp;&lt;a target="_blank" href="http://crosstechpartners.com"&gt;&lt;img border="0" alt="CrossTech Partners, LLC" src="Client/CTP/Files/CrossTech-Partners-Logo_150.gif" /&gt;&lt;/a&gt;&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>John Stone</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/TPyamqk4Jbc/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Have-Something-to-Say,-and-Say-it-Well/31fed6fe-0e76-4f21-b13f-4480e29f1e97</guid>
               <pubDate>Tue, 16 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/16/2009</crossTech:date>
               <category>Lead</category>
          <feedburner:origLink>http://goitec.com/article.html?a=Have-Something-to-Say,-and-Say-it-Well</feedburner:origLink></item>
          <item>
               <title>Too much risk in Indian Outsourcing?</title>
               <description>A number of companies are closing software development and customer call centers in India by selling the local resources - systems and human infrastructure to offshore consulting companies and then signing multi year contracts for services.  Is this the end of an era in off-shoring of programming and customer service work to India as we have known it?&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TgBXMgHjrOc:tAlNSN18joU:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TgBXMgHjrOc:tAlNSN18joU:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=TgBXMgHjrOc:tAlNSN18joU:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TgBXMgHjrOc:tAlNSN18joU:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=TgBXMgHjrOc:tAlNSN18joU:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=TgBXMgHjrOc:tAlNSN18joU:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/TgBXMgHjrOc" height="1" width="1"/&gt;</description>
               <crossTech:Body />
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Dana Wiklund</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/TgBXMgHjrOc/55b76d0b32</link>
               <guid isPermaLink="false">http://idc-insights-community.com/posts/55b76d0b32/45956faa-3b5a-453a-bbf4-1969dd882c7b</guid>
               <pubDate>Tue, 16 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/16/2009</crossTech:date>
          <feedburner:origLink>http://idc-insights-community.com/posts/55b76d0b32</feedburner:origLink></item>
          <item>
               <title>Dan Woods discusses social media for grownups</title>
               <description>Dan Woods, CTO and editor of Evolved Media, gave a presentation on Friday at the ECM Writer's Summit called "Social Media for Grownups." His idea is that the open web is different than inside the firewall and companies have to learn to treat it differently or face unreasonable expectations about results.&lt;/br &gt;&lt;/br &gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=e2k3tOp9-LA:u8Tc2qOKURw:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=e2k3tOp9-LA:u8Tc2qOKURw:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=e2k3tOp9-LA:u8Tc2qOKURw:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=e2k3tOp9-LA:u8Tc2qOKURw:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=e2k3tOp9-LA:u8Tc2qOKURw:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=e2k3tOp9-LA:u8Tc2qOKURw:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/e2k3tOp9-LA" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;My first reaction when I heard this term was that it was a bitinsulting--like those of us who are using social networking tools&amp;nbsp;suchas&amp;nbsp;Twitter, LinkedIn and Facebook are in the kiddie pool,&amp;nbsp;while&amp;nbsp;thegrownups are busy doing real work. But Woods explained that it's notthat simple. "Social Media for Grownups" is simply a phrase to help hisclients understand there is a difference between the two worlds, eventhough the two worlds may cross over sometimes.&lt;/p&gt;&lt;p&gt;The chief difference, Woods explained, was that on the web, when youform a community the idea is to get as many people as you can to comeand join the party. Success is measured in pure numbers. Inside thefirewall, he thinks it's a mistake to measure in the same fashionbecause a small group of committed users contributing to thedocumentation Wiki, for example, could be far more important thanmeasuring in terms of the number of participants.&lt;/p&gt;&lt;p&gt;What's more, he says companies have to worry about 'grown-up'concerns like governance and security, which the owners of the open webtools have to worry less about or not at all. So the idea of being'grownup' might be a bit of a misnomer because chances are, employeescould be using both and using both in a similar fashion--a mix ofsocializing and work related exchanges. But I could see how the termwould be useful for helping define borders when presenting to businesscustomers who are&amp;nbsp;trying to understand social media.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Related Articles:&lt;/strong&gt;&lt;br /&gt;&lt;a href="http://www.fiercecontentmanagement.com/story/new-forrester-report-says-time-take-social-media-marketing-seriously/2009-04-08?utm_medium=rss&amp;amp;utm_source=contentmanagement_Forrester&amp;amp;cmp-id=OTC-RSS-FCM0"&gt;Forrester report says it's time to take social media marketing seriously&lt;/a&gt;&lt;br /&gt;&lt;a href="http://www.fiercecontentmanagement.com/story/more-organizations-buying-social-search-and-cm-same-time/2009-05-26"&gt;More organizations buying social software, search and CM at the same time&lt;/a&gt;&lt;br /&gt;&lt;a href="http://www.fiercecontentmanagement.com/story/finding-social-media-information/2009-04-29"&gt;New website provides social media overview for business&lt;/a&gt;&lt;br /&gt;&lt;a href="http://www.fiercecontentmanagement.com/story/crownpeak-gets-social/2009-04-29"&gt;CrownPeak gets social media hub&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.fiercecontentmanagement.com/story/dan-woods-discusses-social-media-grown-ups/2009-06-10" target="_blank"&gt;Article&lt;/a&gt; by Ron Miller for &lt;a href="http://www.fiercecontentmanagement.com/" target="_blank"&gt;&lt;img src="http://www.fiercecontentmanagement.com/images/fiercecontentmanagement.gif" alt="FierceContentManagement" /&gt;&lt;/a&gt;&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Ron Miller</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/e2k3tOp9-LA/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Dan-Woods-discusses-social-media-for-grownups/3d91373a-4779-4e27-af6d-bb342d13bac7</guid>
               <pubDate>Tue, 16 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/16/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Dan-Woods-discusses-social-media-for-grownups</feedburner:origLink></item>
          <item>
               <title>Use of private IPs could leave enterprises vulnerable</title>
               <description>Network administrators are using "private" nonroutable IP addresses as specified in the Internet Engineering Task Force's (IETF) RFC 1918 standard, with the mistaken belief that these IP addresses afford them with an additional layer of security.&lt;/br &gt;&lt;/br &gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=cvKDjAcKPZA:88Ryybyn1i0:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=cvKDjAcKPZA:88Ryybyn1i0:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=cvKDjAcKPZA:88Ryybyn1i0:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=cvKDjAcKPZA:88Ryybyn1i0:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=cvKDjAcKPZA:88Ryybyn1i0:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=cvKDjAcKPZA:88Ryybyn1i0:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/cvKDjAcKPZA" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;Using a series of scenarios, well-known security researcher RobertHansen dispelled this myth by illustrating a number of securityweaknesses that can actually arise from using private IP addresses. Theroot cause of such problems appears to be when technologies rely on thenonroutable properties of private IP addresses as a means to securethemselves--the limited range of such addresses makes it trivial tofigure out the internal IP addresses.&lt;/p&gt;&lt;p&gt;The creator of the Metasploit penetration testing tool, HD Moore,sums up the issues with RFC 1918. "The mobile aspect of laptops andsmartphones undermines any privacy or security feature based on controlof an IP address or DNS name.&amp;nbsp;Cache poisoning is just one method ofexploiting this--many other attacks become possible when the attackercan impersonate a trusted host."&lt;/p&gt;&lt;p&gt;For more on this story:&lt;br /&gt;- check out this &lt;a href="http://www.darkreading.com/security/vulnerabilities/showArticle.jhtml?articleID=217800409"&gt;article&lt;/a&gt; at &lt;em&gt;DarkReading&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Related Articles:&lt;/strong&gt;&lt;br /&gt;&lt;a href="http://www.fiercecio.com/story/new-option-managing-ip-addresses/2009-04-29"&gt;New option for managing IP addresses&lt;/a&gt;&lt;br /&gt;&lt;a href="http://www.fiercemobileit.com/story/keep-that-wireless-network-protected/2006-07-17"&gt;Keep that wireless network protected&lt;/a&gt;&lt;br /&gt;&lt;a href="http://www.fiercecio.com/story/set-your-sights-compromised-networks/2009-06-10"&gt;Set your sights on compromised networks&lt;/a&gt;&lt;/p&gt;&lt;p&gt;By: &lt;em&gt;&lt;a href="http://www.fiercecio.com/techwatch/story/improper-use-private-ips-could-leave-enterprises-vulnerable/2009-06-12" target="_blank"&gt;Paul Mah&lt;/a&gt;&lt;/em&gt; for&lt;a href="http://www.fiercecio.com/techwatch"&gt;&lt;img border="0" alt="Tech Watch" src="http://www.crosstechmedia.com/CTGImage/Library/Images/CrossTech%20Media/email%20images/techwatch.jpg" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Paul Mah</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/cvKDjAcKPZA/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Use-of-private-IPs-could-leave-enterprises-vulnerable/cf0307b0-5f19-43f5-b8ab-b4154b324ae1</guid>
               <pubDate>Tue, 16 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/16/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Use-of-private-IPs-could-leave-enterprises-vulnerable</feedburner:origLink></item>
          <item>
               <title>Micropayments and Microcredits - Start of a new era?</title>
               <description>Alternative payment mechanisms and credit systems might finally be coming of age as a way of monitizing software and services value on the internet. In the era of Internet 1.0 there was significant hype surrounding micropayments and the ability to charge users a small fee for accessing content. This subsided as it was much easier and cheaper for purveyors of content to secure ad revenues. With the recent economic shift there are new business and technical capabilities that mean the era of micropayments and microcredit systems will find favour with internet users.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=bfxatbOUH44:H6qLDyh5KjQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=bfxatbOUH44:H6qLDyh5KjQ:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=bfxatbOUH44:H6qLDyh5KjQ:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=bfxatbOUH44:H6qLDyh5KjQ:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=bfxatbOUH44:H6qLDyh5KjQ:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=bfxatbOUH44:H6qLDyh5KjQ:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/bfxatbOUH44" height="1" width="1"/&gt;</description>
               <crossTech:Body />
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Trevor LaFleche</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/bfxatbOUH44/9a9e75b844</link>
               <guid isPermaLink="false">http://idc-insights-community.com/posts/9a9e75b844/abdb1df0-5b2c-4610-858f-1daf837e5280</guid>
               <pubDate>Tue, 16 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/16/2009</crossTech:date>
          <feedburner:origLink>http://idc-insights-community.com/posts/9a9e75b844</feedburner:origLink></item>
          <item>
               <title>Security Will Always Be a Headache</title>
               <description>I wrote last month about Security Risks on Your Macintosh. I'm going to reference another report that explains how Apple's approach to security leaves quite a bit to be desired. Before that, however, I want to say this isn't potshots at Apple or Microsoft or anyone. Well, maybe we should take shots at the criminals creating malware and stealing information. But until computers and their users are 100 percent secure, there will be ways for criminals to make money. That's why security will always be a headache.&lt;br /&gt;&lt;br /&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=QQdTIragYS0:Z5B_fKKaRcs:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=QQdTIragYS0:Z5B_fKKaRcs:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=QQdTIragYS0:Z5B_fKKaRcs:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=QQdTIragYS0:Z5B_fKKaRcs:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=QQdTIragYS0:Z5B_fKKaRcs:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=QQdTIragYS0:Z5B_fKKaRcs:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/QQdTIragYS0" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;That said, let me direct your attention to Rich Mogull's &lt;a target="_blank" href="http://db.tidbits.com/article/10321"&gt;Five Ways Apple Can Improve Mac and iPhone Security&lt;/a&gt;.This is an excellent article outlining some structural weaknesses inthe way Apple, as a development company, approaches security. Accordingto Mogull, and he outlines his arguments clearly, Apple management doesnot foster a modern attitude toward secure programming and management.&lt;/p&gt;&lt;p&gt;Why should we care, especially if criminals are attacking us in avariety of ways Apple and other vendors can't possibly protect us?Because every weak link in an application or operating system makescyber crime more lucrative and draws more cyber criminals.&lt;/p&gt;&lt;p&gt;The moral of this story is that no one, not even the Mac user moststrongly convinced that Apple has done everything possible to protecthim and no criminals care about his Mac, can ignore security. If you goon the Web, you have to worry about security. Period.&lt;/p&gt;&lt;p&gt;You know those bad parts of town, where smart people never go? Thoseparts of town are everywhere on the Web. Any where you go, the bad partof Web town is one URL typo away, one e-mail attachment away, and oneweak password away. The Web is wondrous and captivating, but it's alsocrime riddled. Watch your step. Be careful out there, no matter whattype of computer and operating system you're driving.&lt;/p&gt;&lt;p&gt;James Gaskin for &lt;img target="_blank" src="http://www.itworld.com/sites/itworld.com/themes/it_world/images/itworld_logo.gif" alt="IT World" /&gt;: &lt;a target="_blank" href="http://www.itworld.com/small-business/69125/security-will-always-be-headachel"&gt;See Article&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>James Gaskin</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/QQdTIragYS0/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Security-Will-Always-Be-a-Headache/9cae458d-a8b7-4bfc-b831-e6de370dd673</guid>
               <pubDate>Tue, 16 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/16/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Security-Will-Always-Be-a-Headache</feedburner:origLink></item>
          <item>
               <title>Finding New Efficiencies In Today's Data Center - Technologies To Watch</title>
               <description>With budgets squeezed in the current economic climate, data center investments are being scrutinized more closely than ever. The cost of adding capacity precludes new capital investments for many companies. Instead, they are looking to do more with what they have. &lt;br /&gt;&lt;br /&gt;New technologies can help wring unprecedented efficiencies out of existing assets. Consolidation, virtualization and intelligent management can more than double data center efficiency, optimize floor space, reduce environmental costs and enable companies to defer new investments for years.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=5696P_GDVdg:AMlaQgZrS_s:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=5696P_GDVdg:AMlaQgZrS_s:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=5696P_GDVdg:AMlaQgZrS_s:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=5696P_GDVdg:AMlaQgZrS_s:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=5696P_GDVdg:AMlaQgZrS_s:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=5696P_GDVdg:AMlaQgZrS_s:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/5696P_GDVdg" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;&lt;strong&gt;Finding New Efficiencies In Today's Data Center: Technologies To Watch&lt;br /&gt;June 2, 2009    2:00 PM EST    &lt;a href="http://register.exgenex.com/gcmregister/gcmregister.asp?C=70000087&amp;amp;M=50001416" target="_blank"&gt;Register Now&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;With budgets squeezed in the current economic climate, data center investments are being scrutinized more closely than ever. The cost of adding capacity precludes new capital investments for many companies. Instead, they are looking to do more with what they have. &lt;/p&gt;&lt;p&gt;New technologies can help wring unprecedented efficiencies out of existing assets.  Consolidation, virtualization and intelligent management can more than double data center efficiency, optimize floor space, reduce environmental costs and enable companies to defer new investments for years.&lt;/p&gt;&lt;p&gt;This webinar features insights from three leading experts on data center technology.  They'll tell how innovations in data center design, virtualization, server and storage consolidation and policy-driven automation can reduce waste, optimize staff resources and increase utilization rates. These practices and technologies are now mainstream.  They are delivering huge productivity gains in some of the world's largest data centers in America.  Learn how they can work for you. &lt;/p&gt;&lt;p&gt;&lt;strong&gt;Speakers:&lt;/strong&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;  &lt;strong&gt;Moderated by:&lt;/strong&gt;&lt;/p&gt;&lt;table cellspacing="0" cellpadding="5" border="0" width="100%"&gt;    &lt;tbody&gt;        &lt;tr&gt;            &lt;td align="center" width="115"&gt;&lt;img src="http://gondc.com/Client/CTP/Files/gentryDavid_100.jpg" alt="David Gentry" /&gt;&lt;/td&gt;            &lt;td align="left" valign="top"&gt;&lt;strong&gt;David Gentry&lt;/strong&gt;&lt;br /&gt;            Senior Vice President,  Services Operations&lt;br /&gt;            &lt;em&gt;Lee Technologies            &lt;/em&gt;&lt;/td&gt;            &lt;td align="center" width="115"&gt;&lt;img src="http://gondc.com/Client/CTP/Files/gillinPaul100.jpg" alt="Paul Gillin" /&gt;&lt;/td&gt;            &lt;td align="left" valign="top"&gt;&lt;strong&gt;Paul Gillin&lt;/strong&gt;&lt;br /&gt;            Conference Director&lt;br /&gt;            &lt;em&gt;Next Data Center            &lt;/em&gt;&lt;/td&gt;        &lt;/tr&gt;        &lt;tr&gt;            &lt;td align="center" width="115"&gt;&lt;img src="http://gondc.com/Client/CTP/Files/merrillDavid_100.jpg" alt="David Merrill" /&gt;&lt;/td&gt;            &lt;td align="left" valign="top" colspan="3"&gt;&lt;strong&gt;David Merrill&lt;/strong&gt;&lt;br /&gt;            Chief Economist&lt;br /&gt;            &lt;em&gt;Hitachi Data Systems&lt;/em&gt;&lt;/td&gt;        &lt;/tr&gt;        &lt;tr&gt;            &lt;td align="center" width="115"&gt;&lt;img src="http://gondc.com/Client/CTP/Files/wilsonBrian_100.jpg" alt="Brian Wilson" /&gt;&lt;/td&gt;            &lt;td align="left" valign="top" colspan="3"&gt;&lt;strong&gt;Brian Wilson&lt;/strong&gt;&lt;br /&gt;            Vice President of Services and Support&lt;br /&gt;            &lt;em&gt;Surgient            &lt;/em&gt;&lt;/td&gt;        &lt;/tr&gt;    &lt;/tbody&gt;&lt;/table&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Paul Gillin</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/5696P_GDVdg/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Finding-New-Efficiencies-In-Today's-Data-Center--Technologies-To-Watch/67a15398-2973-46ea-9a4f-78fd563d9ef1</guid>
               <pubDate>Tue, 02 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/2/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Finding-New-Efficiencies-In-Today's-Data-Center--Technologies-To-Watch</feedburner:origLink></item>
          <item>
               <title>To Inform, Perchance to Act</title>
               <description>Historical efforts focused on just releasing available information locked in legacy environments.  As information is released, particularly to external environments and stakeholders, new hurdles emerge which will be focus of future innovation and investment: data quality standards and tools, new delivery technologies (cell phone, texting, iPhone applications, etc.) and  "actionable analytics."  Among these, the most interesting emerging business intelligence and transparency trend is the long awaited arrival of "actionable analytics."&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=kvc44bCKBs8:DWC65CDsOlQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=kvc44bCKBs8:DWC65CDsOlQ:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=kvc44bCKBs8:DWC65CDsOlQ:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=kvc44bCKBs8:DWC65CDsOlQ:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=kvc44bCKBs8:DWC65CDsOlQ:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=kvc44bCKBs8:DWC65CDsOlQ:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/kvc44bCKBs8" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;div class="div-field"&gt;&lt;div class="div-value"&gt;&lt;div class="ft-html"&gt;&lt;div class="ugc-html"&gt;&lt;p&gt;Muchhope (but little proof) for the future of the US healthcare deliverysystem, rests on the premise that armed with better information, betteractions will be taken.&amp;nbsp; Successful actions require three steps:&amp;nbsp;appropriate information at the time of the action, incentive to takeaction and then measurement of the result of the action.&amp;nbsp; More and morevendors are moving to deploy information to both consumers andproviders in more real time contexts.&amp;nbsp; Solutions include paymentadjudication to quality or performance analytics that provide near(er)real time quality guidelines and measures to both patients andproviders so that both can take action to improve outcomes. &lt;/p&gt;&lt;p&gt;This is ahuge improvement over year-end HEDIS and pay for performanceassessments. And finally, vendors in many healthcare payer solutionsmarkets are investing in analytics that then will measure whether, uponnotification, the correct resulting action was taken and further,whether costs were indeed reduced, quality and outcomes improved.&amp;nbsp; Thefoundation for actionable information is credible and high quality dataand multi-channel delivery (two areas still requiring considerablework), so these tools represent emerging technologies at best in 2009.But "actionable analytics" examples are emerging in operational, caremanagement, communications and sales tools that will shed light in thenext 12-24 months on early best practices and opportunities.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;p&gt;&lt;a target="_blank" href="http://idc-insights-community.com/posts/3570e7151a"&gt;Article&lt;/a&gt; by Janice Young for &lt;a target="_blank" href="http://idc-insights-community.com/pages/9559e74724"&gt;Health Industry Insights&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Janice Young</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/kvc44bCKBs8/3570e7151a</link>
               <guid isPermaLink="false">http://idc-insights-community.com/posts/3570e7151a/84993898-6f58-4912-9353-99d64624fe12</guid>
               <pubDate>Tue, 02 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/2/2009</crossTech:date>
          <feedburner:origLink>http://idc-insights-community.com/posts/3570e7151a</feedburner:origLink></item>
          <item>
               <title>Changing the Education and Information Delivery Paradigm</title>
               <description>Use new technologies to enhance your education and information delivery strategy!&lt;br /&gt;&lt;br /&gt;I think we all agree that education and learning is critical - for students, educational institutions, corporations, and governments. An educated workforce delivers competitive advantage of nations, and our educational institutions and information resources must deliver the best possible learning experience.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6KrQVOsvPcY:9DSHRD_i9gA:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6KrQVOsvPcY:9DSHRD_i9gA:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=6KrQVOsvPcY:9DSHRD_i9gA:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6KrQVOsvPcY:9DSHRD_i9gA:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=6KrQVOsvPcY:9DSHRD_i9gA:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6KrQVOsvPcY:9DSHRD_i9gA:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/6KrQVOsvPcY" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;Use new technologies to enhance your education and information delivery strategy!&lt;/p&gt;&lt;p&gt;I think we all agree that education and learning is critical - forstudents, educational institutions, corporations, and governments. Aneducated workforce delivers competitive advantage of nations, and oureducational institutions and information resources must deliver thebest possible learning experience.&lt;/p&gt;&lt;p&gt;Corporations and governments need to address the full spectrum fromconcept education to on-demand learning, information delivery, andelectronic performance support. These organizations need to educatetheir audience with new concepts, processes, policies, procedures andproducts on a continuous basis and deliver insights and help at thepoint of delivery and execution. The traditional classroom educationparadigm is no longer adequate to ensure students receive the educationand learning insights they need. We know there is significant value inthe face-to-face, instructor led educational experience, but thetraditional model needs to be enhanced with new information deliverymodels that take advantage of the new second circle technologiesavailable today.&lt;/p&gt;&lt;p&gt;What are some of the challenges we experience with the traditional model?&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;It is difficult for educational institutions to deliver a    compelling and accredited educational experience to students while    under increasing cost pressure&lt;/li&gt;    &lt;li&gt;Students learn at different paces and preferring different learning    styles and media and need to balance group learning with individual    study to avoid distraction&lt;/li&gt;    &lt;li&gt;The classroom schedules are not always convenient or accessible    when restricted to specific times and locations - especially with the    competing classes, sports and extracurricular activities&lt;/li&gt;    &lt;li&gt;Not all instructors are created equal (see &lt;a href="http://www.ted.com/talks/bill_gates_unplugged.html"&gt;Bill Gate's talk at TED&lt;/a&gt;) and with Virtual Learning, we can scale our very best instructional talent&lt;/li&gt;    &lt;li&gt;Companies need to continuously educate their rapidly changing    employee base and inform customers and partners on new products,    procedures, policies and processes - these programs must satisfy the    full spectrum from learning broad concepts to gaining tactical content    at the point of customer interaction.&lt;/li&gt;    &lt;li&gt;Employees move rapidly between companies, positions and roles while    procedures change; companies need on-demand learning and support    solutions especially for high turnover positions&lt;/li&gt;    &lt;li&gt;The costs of traditional in-person classroom education is high and    with increased pressure to manage the cost/value equation for students    and meet difficult budget constraints, new models must be considered&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;I worked with a large insurance company with a non-captive agentworkforce spread broadly across geographies. They needed a solutionthat delivered critical insights at the point of client delivery andcommunication, but they also needed to deliver a broader educationalfoundation for these agents. Delivering formal educational programs toan audience this diverse was prohibitively expensive and couldn'tsupport the day-to-day support needs. They needed both a performancesupport solution AND an online teaching solution.&lt;/p&gt;&lt;p&gt;Increasingly educational institutions need new sources of incomewhile providing the services that are being demanded by students. Majoronline education providers are signing up well over 20,000 new onlinestudents a month - I think we can confirm the demand is here.Prestigious educational institutions should naturally preserve theintegrity of their educational brand and foster the complete on-campuseducational experience that includes personal relationships, but theycan also begin to more effectively compliment their delivery model withenhanced delivery methods and media.&amp;nbsp; Tufts is working on programs thatwill deliver the Tufts-brand of education through distance learning toplaces like Dubai.&lt;/p&gt;&lt;p&gt;In another business example, a leading retail bank needs to betterleverage their expert knowledge about innovative products and servicesacross the branch store network. Why lose a valuable product cross-sellor adoption because branch platform personnel were not yet up to speedon key product features and advantages?&amp;nbsp; Use experts to deliver contenton-demand at the point of sale. They need both a broader educationalcontent foundation and live video services that deliver real-timebranch to branch and web-based video conferencing and delivery services.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Education and learning delivery should blend traditionalclassroom learning with new on-demand virtual teaching and informationdelivery models.&lt;br /&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;New virtual education and information delivery technologies providethe mechanisms to deliver education at the pace students need andprovide critical knowledge content on-demand to a company's customers,employees, partners and students. One example is &lt;a href="http://www.panviva.com/"&gt;Panviva&lt;/a&gt;'sSupportpoint solution which is being used by companies that need aperformance management solution delivered at the point of delivery. Thetechnology integrates with existing applications to providecontext-sensitve help and educational performance support.&lt;/p&gt;&lt;p&gt;Another compelling solution is being delivered by &lt;a href="http://www.retrieve.com/index.html"&gt;Retrieve Technology&lt;/a&gt;in Henniker, NH.&amp;nbsp; Retrieve's vBook technology delivers rich educationalcontent in video /multi-media on-demand to governments, corporationsand educational institutions. Teachers and publishers can record theircontent/classroom using green screen technology and&amp;nbsp; blend text book,assessments and evaluation structures. The teacher can collaborate withstudents both on-line and in person using collaborative web 2.0services to deliver a rich educational experience.&amp;nbsp; These technologiescan be applied in a wide range of contexts - including traditionaleducation, corporate and government training and individual eBookauthorship.&lt;/p&gt;&lt;p&gt;Some of the features to look for in a winning new media education solution include:&lt;/p&gt;&lt;ul&gt;    &lt;li&gt;Deployment flexibility using either cloud-based or installed platform&lt;/li&gt;    &lt;li&gt;Human factors oriented design (e.g. using familiar and proven    metaphors: books, chapters, sections, book shelves, index, FAQ, etc)&lt;/li&gt;    &lt;li&gt;Efficient online course creation and delivery with user/ content owner controls&lt;/li&gt;    &lt;li&gt;Powerful Boolean Search and browse access methods to gain access to    the full range of content and zero in quickly on what you need to see&lt;/li&gt;    &lt;li&gt;Full multi-media - text, graphics, images, audio and video - to enhance the learning and engage audience&lt;/li&gt;    &lt;li&gt;Tools that facilitate grading and evaluation and certification&lt;/li&gt;    &lt;li&gt;Branding flexibility to allow institutions to control the learning information and content assets and distribution&lt;/li&gt;    &lt;li&gt;A balanced approach that facilitates a blend of virtual and live instruction&lt;/li&gt;    &lt;li&gt;The ability to manage individual content segments and manage version control&lt;/li&gt;    &lt;li&gt;Notification for students and users for changes to subscribed content&lt;/li&gt;    &lt;li&gt;Asset and content manageability for individual accounts and groups with full accounting and tracking&lt;/li&gt;    &lt;li&gt;The ability to track detailed usage and apply custom commercial models with maximum flexibility&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Take a look at the new second circle solutions that are out there -the industry is changing quickly, and solutions - like RetrieveTechnology - are transforming how we educate and learn. Please commentat &lt;a href="http://www.revenuearchitects.com/"&gt;Revenue Architects&lt;/a&gt; or contact &lt;a href="mailto:jcstone@revenuearchitects.com"&gt;me&lt;/a&gt; if you want to learn more about these exciting technologies and the economic value they create!&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;By &lt;a href="mailto:jstone@crosstechpartners.com"&gt;John Stone&lt;/a&gt; for &amp;nbsp;&lt;a target="_blank" href="http://crosstechpartners.com"&gt;&lt;img border="0" alt="CrossTech Partners, LLC" src="Client/CTP/Files/CrossTech-Partners-Logo_150.gif" /&gt;&lt;/a&gt;&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>John Stone</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/6KrQVOsvPcY/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Changing-the-Education-and-Information-Delivery-Paradigm/0e3a4a3c-216f-4d8d-aeb1-9c5c3de9d5c6</guid>
               <pubDate>Tue, 02 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/2/2009</crossTech:date>
               <category>Lead</category>
          <feedburner:origLink>http://goitec.com/article.html?a=Changing-the-Education-and-Information-Delivery-Paradigm</feedburner:origLink></item>
          <item>
               <title>Can't Blame This One On The Small Banks</title>
               <description>As I continue to see the big banks and the small banks go after each other about who should pay a larger premium to the FDIC, I thought of a poll question. Feel free to take the LinkedIn poll, and leave your comments here, but so far there are some pretty interesting trends.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6-YKtQtsps4:Z_gPnaA8yoc:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6-YKtQtsps4:Z_gPnaA8yoc:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=6-YKtQtsps4:Z_gPnaA8yoc:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6-YKtQtsps4:Z_gPnaA8yoc:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=6-YKtQtsps4:Z_gPnaA8yoc:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=6-YKtQtsps4:Z_gPnaA8yoc:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/6-YKtQtsps4" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt;The question: Who in your opinion is responsible for STARTING the US financial crisis?&lt;/p&gt;&lt;p&gt;The results (so far):&lt;/p&gt;&lt;p&gt;1st: Large Banks&lt;/p&gt;&lt;p&gt;2nd: Government Policy&lt;/p&gt;&lt;p&gt;3rd: Investment Firms&lt;/p&gt;&lt;p&gt;4th: Consumer Behavior&lt;/p&gt;&lt;p&gt;5th: Small Banks (no votes)&lt;/p&gt;&lt;div class="div-field"&gt;&lt;div class="div-label"&gt;More:&lt;/div&gt;&lt;div class="div-value"&gt;&lt;div class="ft-html"&gt;&lt;div class="ugc-html"&gt;&lt;p&gt;Whatis interesting here is that nobody feels that the small banks areresponsible for this crisis, yet there is no doubt that they arefeeling the brunt of things. As we witnessed this weekend, two morefailed institutions has pushed up the meter of failed institutions to36. All of these institutions have been relatively small banks (lessthan $10B), yet it is taking a toll on the insurance fund. Large bankshave certainly been vilified in the media and on Wall Street, yet wasit a matter of greed, bad decision making, overly complex businessmodels, or something else that has created this image of large banks?&lt;/p&gt;&lt;p&gt;Government policy ranked second in the poll, and for good reason.Perhaps as we have found out, our economy is not necessarily better offwhen a magical number of home owners has been met. Artificially growinghome ownership to meet has in fact been our biggest downfall - and whois to blame for that? Government policy, banks, investment firms orconsumer behavior - or a combination? While looking behind us is likerunway behind an airplane, it allows us to determine what needs to bedone to avoid things like this in the future. Let your voice be heard,and post your thoughts on our &lt;a title="IDC Financial Insights Community" href="http://idc-insights-community.com/pages/home" target="_blank" rel="nofollow"&gt;Community&lt;/a&gt;.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="div-field"&gt;&lt;div class="div-value"&gt;&lt;div class="ft-image"&gt;&lt;img height="362" width="728" src="http://idc-insights-community.com/files/e56e082363/financial_crisis.gif" class="dynImage img-popup" /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;p&gt;&lt;a href="http://idc-insights-community.com/posts/7d8559c954" target="_blank"&gt;Article&lt;/a&gt; by Marc DeCastro for &lt;a href="http://idc-insights-community.com/pages/home" target="_blank"&gt;Financial Insights&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Marc DeCastro</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/6-YKtQtsps4/7d8559c954</link>
               <guid isPermaLink="false">http://idc-insights-community.com/posts/7d8559c954/bb619b4b-e4b6-4fcf-9d6b-a0040ef4f9f9</guid>
               <pubDate>Tue, 02 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/2/2009</crossTech:date>
          <feedburner:origLink>http://idc-insights-community.com/posts/7d8559c954</feedburner:origLink></item>
          <item>
               <title>A major cybersecurity step</title>
               <description>President Obama declared last week that cybersecurity was a top government priority, calling it "one of the most serious economic and national security challenges we face as a nation."&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=4leuWlQo6qc:hY_uCuMIx5g:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=4leuWlQo6qc:hY_uCuMIx5g:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=4leuWlQo6qc:hY_uCuMIx5g:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=4leuWlQo6qc:hY_uCuMIx5g:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=4leuWlQo6qc:hY_uCuMIx5g:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=4leuWlQo6qc:hY_uCuMIx5g:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/4leuWlQo6qc" height="1" width="1"/&gt;</description>
               <crossTech:Body>His response was to create a cybersecurity coordinator inside the WhiteHouse who will be part of the national security apparatus and havedirect access to the Oval Office. The coordinator, said Obama, will beto help set government-wide policy direction,&amp;nbsp;clamp down bureaucraticconflicts and turf battles, and presumably straighten out confusinglines of authority.&lt;br /&gt;&lt;br /&gt;Government IT policy for years has beenhaphazard, despite numerous laws, presidential directives and billionsof dollars in funding. &lt;br /&gt;&lt;br /&gt;There has been constant confusion aboutroles and responsibilities, with the National Security Agency, theDefense Department, the Department of Homeland Security and otherelements of the government often working at cross purposes, or incompetition with each other, and not always in cooperation with theprivate sector.&lt;br /&gt;&lt;br /&gt;Obama's pronouncements and a lengthy policyreport he released on Friday make it clear that he understands theproblems and the seriousness of the threats we face from foreignadversaries, virus writers, criminal elements, hackers and eventerrorist organizations.&lt;br /&gt;&lt;br /&gt;Now, it will be up to the president tofill in the outline with details, and to actually act on the manyobservations and recommendations.&lt;br /&gt;&lt;br /&gt;We have had three majorpresidential initiatives since 1998, and we still have major problemsand vulnerabilities. Now, as we face an escalating threat, we need realleadership and coordination from the White House to insure that thefederal computer systems, our military communication systems and ourpowers grids, aviation and financial systems remain safe from intrusion.&lt;br /&gt;&lt;br /&gt;The proof will be in the action, not the words.&lt;br /&gt;&lt;br /&gt;&lt;p&gt;By: &lt;em&gt;&lt;a target="_blank" href="http://www.fiercegovernmentit.com/story/major-cybersecurity-step/2009-05-31"&gt;Judi Hasson&lt;/a&gt;&lt;/em&gt; for &lt;a href="http://www.fiercegovernmentit.com/ "&gt;&lt;img height="41" border="0" width="150" alt="Fierce Government IT" src="http://www.fiercegovernmentit.com/images/fiercegovernmentit245.gif" id="Fierce Government IT" /&gt;&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Judi Hasson</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/4leuWlQo6qc/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=A-major-cybersecurity-step/2932fe52-c7fb-4ef4-82b6-c2805918509e</guid>
               <pubDate>Tue, 02 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/2/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=A-major-cybersecurity-step</feedburner:origLink></item>
          <item>
               <title>Beware of Getting Woozy About Wave</title>
               <description>News sites are all atwitter (sorry) about Google's announced, by not yet available, Wave. What is Wave? Evidently it's hard to describe, as the Google announcement took about 90 minutes and spawned widely varying descriptions. But I know what this product is: another in a long line of "stuck to the screen" apps that try to turn knowledge workers into mouse potatoes. If you can't leave your screen, can you still do your job?&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=wiYxEp5QWAE:6LUbs-TGA7E:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=wiYxEp5QWAE:6LUbs-TGA7E:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=wiYxEp5QWAE:6LUbs-TGA7E:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=wiYxEp5QWAE:6LUbs-TGA7E:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=wiYxEp5QWAE:6LUbs-TGA7E:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=wiYxEp5QWAE:6LUbs-TGA7E:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/wiYxEp5QWAE" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;p&gt; This is not about Wave, because we can't use it yet. If Google saysGmail is still in beta, Wave is pre-pre-pre-beta because outsiderscan't get it. I don't like to talk about products you can't yet use, solet me talk about the trend of "stuck to the screen" applications.&lt;/p&gt;&lt;p&gt;Instant Messaging, followed by Twitter and now Facebook, are theheadliners in a concerted effort by software developers to transform"wage slaves" of people stuck at work into "screen slaves." When you'rea screen slave, you can't be away from your screen to do anything,period. Customers, coworkers, and family don't matter unless they're onthe screen in front of you.&lt;/p&gt;&lt;p&gt;App vendors write as if everyone's job is to sit and stare at theirscreen all day. If you're one of those workers, Wave will thrill you.If you wish Twitter could be more integrated into your documentcreation process, Wave will thrill you. &lt;/p&gt;&lt;p&gt;However, if you're one of the people who actually do real work for realpeople, such as customers, Wave probably won't help much. We won't knowuntil we get our hands on it, of course, but Wave is designed forscreen slaves. &lt;/p&gt;&lt;p&gt;If you still do hands-on work with customers, coworkers, and partners,then check out the "screen slave" quotient of all new applications.Does the application support your style of working, such as e-mail thatwaits for a response while you're away from your screen, or does itforce you to interact immediately to provide value, like InstantMessaging? The problem comes when you work one way and yourapplications force you to work in a different way. Check carefully.&lt;/p&gt;&lt;p&gt;James Gaskin for &lt;img alt="IT World" src="http://www.itworld.com/sites/itworld.com/themes/it_world/images/itworld_logo.gif" target="_blank" /&gt;: &lt;a href="http://www.itworld.com/small-business/68629/beware-getting-woozy-about-wave" target="_blank"&gt;See Article&lt;/a&gt;.&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>James Gaskin</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/wiYxEp5QWAE/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Beware-of-Getting-Woozy-About-Wave/e5820411-b25f-4156-b997-db868f45911e</guid>
               <pubDate>Tue, 02 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/2/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Beware-of-Getting-Woozy-About-Wave</feedburner:origLink></item>
          <item>
               <title>Searching for new models to make content pay online</title>
               <description>Companies that sell content are finding themselves under tremendous pressure. Old revenue models are crumbling before our eyes, their demise seems to be accelerated by the recession and we are grasping for new ways to monetize content. This is especially true for newspapers, which have been failing at an alarming rate this year.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=H_-k45QhjW0:ZeLYl7pE6GE:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=H_-k45QhjW0:ZeLYl7pE6GE:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=H_-k45QhjW0:ZeLYl7pE6GE:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=H_-k45QhjW0:ZeLYl7pE6GE:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?i=H_-k45QhjW0:ZeLYl7pE6GE:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/CrossConnect?a=H_-k45QhjW0:ZeLYl7pE6GE:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/CrossConnect?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/CrossConnect/~4/H_-k45QhjW0" height="1" width="1"/&gt;</description>
               <crossTech:Body>&lt;a href="http://www.chrisbrogan.com/"&gt;Chris Brogan&lt;/a&gt; wrote a blog post this week called "&lt;a href="http://www.chrisbrogan.com/the-next-media-company/"&gt;The Next Media Company&lt;/a&gt;,"in which he outlines his manifesto for a new media company, and throwsdown the gauntlet to challenge others to build on his initial brainstorm. I would like to take up that challenge this week and discuss howcontent providers can find ways to make money online. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Content has value&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;Let'sstart with the notion that content can have value. It's not as simpleas it seems in a day when so much content (including this newsletter)is available for free, but there is an underlying value in free and itcan itself drive revenue. Free content drives traffic, which sells adsand publications can make money as they have for the last hundred years.&lt;p&gt;The problem, as &lt;a href="http://www.econtentmag.com/About/AboutAuthor.aspx?AuthorID=1"&gt;Michelle Manafy&lt;/a&gt; (whom we &lt;a href="http://www.fiercecontentmanagement.com/story/one-one-michelle-manafy-information-today/2009-02-17?utm_medium=rss&amp;amp;utm_source=contentmanagement_Michelle%20Manafy&amp;amp;cmp-id=OTC-RSS-FCM0"&gt;interviewed recently&lt;/a&gt;) points out, in in her May column called "&lt;a href="http://www.econtentmag.com/Articles/Column/Edit-This/News-Unfit-for-Print-53560.htm"&gt;News Unfit for Print&lt;/a&gt;" in &lt;em&gt;EContent Magazine&lt;/em&gt;,is that "the digital advertising model can't be sustained with lesscontent than we've produced in print; it arguably requires more. So howdo we make more with less?" Ads alone won't provide the same income, sowe need to do more. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Moving forward&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;For the last couple of weeks I've talked about the notion of micropayments in a couple of posts (including &lt;a href="http://www.fiercecontentmanagement.com/story/micropayments-certainly-wont-hurt/2009-05-22"&gt;Micropayments certainly won't hurt&lt;/a&gt;).I don't see this as a panacea by any means, but it could provide arevenue stream for certain types of value added content, especiallywhen packaged with other desirable content. A few weeks ago, I paid $10for a music magazine. It included interviews with Little Steven VanZandt from the E Street Band, interviews with other rock stars,in-depth record reviews and so forth, but it also included an insertwith a map of key Bob Dylan dates throughout his career and a CD withsongs chosen by Bruce Springsteen. As a package, I thought it was neatand was willing to pay a premium whereas I probably would have leftjust the magazine on the shelf.&lt;br /&gt;&lt;br /&gt;It's possible to package content like this online as well. As I wrote in a &lt;a href="http://www.fiercecontentmanagement.com/story/micropayments-certainly-wont-hurt/2009-05-22#comment-342"&gt;comment&lt;/a&gt;, in response to Daniel Tunkelang (whom we interviewed in our &lt;a href="http://www.fiercecontentmanagement.com/story/one-one-daniel-tunkelang-endeca/2008-11-25"&gt;One on One series&lt;/a&gt;),what if we offered an interview with Bruce Springsteen online andpackaged it with an exclusive mp3? Would people buy it? I think theywould. Can we apply a similar model to non-entertainment content? Ithink we could.&lt;/p&gt;The idea is to provide a package of content that adds value over andabove the content everyone else is providing for free. Product tie-insare nothing new. Burger King is trying to get us to buy Whoppers inexchange for a Star Trek Movie glass. There are ways to apply this sametype of promotion online--buy this and get this free.&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Finding ways to keep the eyeballs&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;In a recent post, on my DaniWeb TechTreasuers blog called, "&lt;a href="http://www.daniweb.com/blogs/entry4327.html"&gt;Mayer Says Google Not Responsible for Newspapers' Demise&lt;/a&gt;,"I wrote about Google's Marissa Mayer's testimony before a specialSenate Committee on the future of newspapers. Mayer defended Googleagainst critics who suggested it was Google's success that was fuelingthe failure of newspapers and has limited their success online. Mayersuggested publications weren't doing enough to understand online modelswhen she said:&lt;br /&gt;&lt;br /&gt;"When a reader finishes an article online, it isthe publication's responsibility to answer the reader who asks, "Whatshould I do next?" Click on a related article or advertisement? Post acomment? Read earlier stories on the topic? Much like Amazon.comsuggests related products and YouTube makes it easy to play another &lt;a class="iAs" style="font-weight: normal ! important; font-size: 100% ! important; color: darkgreen ! important; background-color: transparent ! important; background-image: none;" href="http://www.daniweb.com/blogs/entry4327.html"&gt;&lt;span style="text-decoration: underline;"&gt;video&lt;/span&gt;&lt;/a&gt;,publications should provide obvious and engaging next steps for users.Today, there are still many publications that don't fully takeadvantage of the numerous tools that keep their readers engaged and ontheir site."&lt;br /&gt;&lt;br /&gt;She's exactly right, of course. You can't just slapup the content and hope for the best. You have to find new ways to keepvisitors on the site, to keep them engaged and to look for ways to makemoney beyond the ads including specialized classifieds, packagedcontent, product tie-ins and&amp;nbsp;the free-fee combo, where you give away ataste and hope to sell the package.&amp;nbsp;I like Brogan's ideas around printon-demand copies of publications, and indeed there are companies doingthis today. &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;All politics and news is local&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;Ialso believe there is great value in local content. People want to knowwhat's going on in their own sphere of the world and they want toparticipate in the news. See &lt;a href="http://www.ibrattleboro.com/"&gt;iBrattleboro.com&lt;/a&gt;if you doubt this. News outlets with a local bent can be successfulonce they get themselves out of the clutches of profit-drivenshareholders. Local businesses certainly see value in getting theattention of an audience of local readers. There has to be money inthat and, indeed, there always has been.&lt;br /&gt;&lt;br /&gt;What's clear is thatpublishers have been far too complacent for too long and now they arescrambling to build models they should have been exploring for at leastthe last 10 years. These publications are not necessarily able toachieve&amp;nbsp;Brogan's dream of the perfect model for the new millennium,because they are simultaneously trying to hold onto the old one.&amp;nbsp;Maybethat's part of the problem. Newspapers are like IBM trying to placatethe typewriter division while introducing the PC to the world--thedevice that would render the typewriter division obsolete.&lt;br /&gt;&lt;br /&gt;Idon't pretend to have any magic answer. I'm just another humble scribecontinuing the discussion while watching institutions crumble beforeour eyes. But maybe the demise of today's models will be a good thingin the long run. Maybe people like Brogan can fill in the void andbuild new models. The content itself is not dead; the old revenuemodels are and we need to be creative to find new ways to succeedmoving forward.&lt;br /&gt;&lt;br /&gt;&lt;p&gt;&lt;a target="_blank" href="http://www.fiercecontentmanagement.com/story/searching-new-models-make-content-pay-online/2009-05-27"&gt;Article&lt;/a&gt; by Ron Miller for &lt;a target="_blank" href="http://www.fiercecontentmanagement.com/"&gt;&lt;img alt="Fierce Content Management" src="http://www.fiercecontentmanagement.com/images/fiercecontentmanagement.gif" /&gt;&lt;/a&gt;&lt;/p&gt;</crossTech:Body>
               <crossTech:Image1 />
               <crossTech:Image2 />
               <crossTech:Image3 />
               <crossTech:Image4 />
               <dc:creator>Ron Miller</dc:creator>
               <link>http://feedproxy.google.com/~r/CrossConnect/~3/H_-k45QhjW0/article.html</link>
               <guid isPermaLink="false">http://goitec.com/article.html?a=Searching-for-new-models-to-make-content-pay-online/74b9d5c0-1040-4cd0-b49b-f24d6c9662d0</guid>
               <pubDate>Tue, 02 Jun 2009 04:00:00 GMT</pubDate>
               <crossTech:date>6/2/2009</crossTech:date>
          <feedburner:origLink>http://goitec.com/article.html?a=Searching-for-new-models-to-make-content-pay-online</feedburner:origLink></item>
     </channel>
</rss>
