Comments for Crucial Skills

Comment on Kerrying On: The Gray Fedora by Living Life With a Kind Spirit | Foxy [Whole] Foodie

Living Life With a Kind Spirit | Foxy [Whole] Foodie — Fri, 24 May 2013 14:18:44 +0000

[...] didn’t want to copy and paste it here as Mr. Patterson has a blog and the story is in full at this link. I know I appreciate readers coming to my page so I wouldn’t want to take any away from him! [...]

Comment on Holding a Slacking Coworker Accountable by bradreneer

bradreneer — Wed, 22 May 2013 16:29:47 +0000

Make sure you aren’t putting the employee in a situation where passive-aggressive is their best option. If you demand perfection, in other words that they do the assignment exactly like you would, without detailed instruction and the purpose for doing it that way then you are setting them up for failure. When an employee is continually set up for failure because they can’t read your mind, or because they do things different than you, or you don’t listen to their feedback then you can usually count on some sort of negative form of push back.

Comment on Managing Without Authority by Responsibility Without Authority – The Worst Thing In Management | Victor On Business

Mon, 20 May 2013 16:15:32 +0000

[...] How to get your job done without authority [...]

Comment on Antisocial Networks? by Three Tips for using Social Media | Collaborative Leadership

Three Tips for using Social Media | Collaborative Leadership — Thu, 16 May 2013 17:54:47 +0000

[...] week ago, or so, Terri sent me the following link to a blog she follows: (http://www.crucialskills.com/2013/05/antisocial-networks-2/) The blog seems to highlight various writers taking on communication, behavioral, and [...]

Comment on Antisocial Networks? by Regina

Regina — Thu, 16 May 2013 13:12:21 +0000

Thank you!

Comment on Antisocial Networks? by Sue

Sue — Thu, 16 May 2013 09:20:12 +0000

What a fabulous response from Joseph – I am printing it out for my family. If you had a “like” thumb there I would have pressed it!

Comment on Motivating Without Money by david maxfield

david maxfield — Thu, 16 May 2013 00:09:17 +0000

The most typical mistake we make as we try to get people’s “buy in” is to: a.) rely on ourselves as the only messenger; and b.) rely on verbal persuasion. I’ll take these one at a time.
First, ask yourself whether you are in this person’s “expertise networks” (does this person see you as a credible expert and whether you are in this person’s “trust networks” (does this person see you as an ally they can trust to have their back)? If the answer to either of these questions is “No”, then identify someone they will find more credible. Often this is either a formal leader or an informal “opinion” leader. Partner with this trusted person, and you may be more successful.
Second, find a way to use Direct Experience, instead of Verbal Persuasion. Verbal Persuasion includes sermons, lectures, data dumps, and rants. These only work if the person delivering the persuasion is already trusted. Direct Experience involves getting the person to experience or meet with people who experience the impacts of their actions. Find ways to use field trips, visits to patients’ homes, and other more powerful methods.

Hope this helps you think of ideas. We cover this in more detail in our book, Influencer.

thanks,

David

Comment on Motivating Without Money by Joanna Callahan

Joanna Callahan — Wed, 15 May 2013 18:41:06 +0000

I’m very interested in this topic. What I glean from the above discussion is to use the prospect of ‘buy in’ to the whole process.
My question is how can we get people to do that?

Comment on From the Road: What the . . . ?!?! by Darrell H

Darrell H — Thu, 09 May 2013 21:18:39 +0000

Yeah, what Allison said. Brilliant.

Comment on Antisocial Networks? by Deborah

Deborah — Thu, 09 May 2013 08:57:00 +0000

Super article! The analogy of communicating through a straw is excellent! This shoule be required reading for anyone who ever uses the internet, in any form, to express themselves.