Computer repair blog | CIncinnati

The SMB security gap in network security

A new study from Symantec finds that while small and midsize businesses are acutely aware of today’s security risks, a large number have yet to take even the basic steps needed to protect themselves. Further, the study shows that simple protection measures could have prevented many of the security breaches reported by these companies. Click [...]

Data protection the original way

The goal of a identity thief is to get whatever information about you that they can. This includes finding old paperwork in the trash, web searches for your name, and social media research. Your trash could be a gold mine for identity thieves. Your trash can easily contain; Bills with account numbers Credit card statements [...]

New phishing scams

Anyone not know what a phishing email is? “Phishing” (also known as “carding” or “spoofing”) refers to email that attempts to fraudulently acquire personal information from you, such as your account password or credit card information. On the surface, the email may appear to be from a legitimate company or individual, but it’s not. As [...]

Ray Voegele

I took my old pc tower to the Custom-PC shop on Beechmont Avenue to have them diagnose a problem. Tom B. quickly assessed the situation and corrected it. Other problems came later and Tom saved valuable data for me. Tom and David, who also works with Tom at that location are excellent computer repair specialists. [...]

Robert A. Murdock

David Mercado on Beechmont was a tremendous help to me in recovering files and a laptop that had crashed due to several virus issues. He never gave up and also suggested AVG, plus an external hard drive for backup. As my laptop is my life these days, David went above and beyond as quickly as [...]

Thomas E Bell. MD

I cannot adequately express my gratitude and appreciation to David Mercado, and John Powers. They are geniuses,great teachers and in correcting my problems,they taught me very much and very well, Thanks to them both,they deserve a raise,bonus or something!

Chad Barth

Great service from David Mercado. He made the whole process very simple. Explained to me everything he did to repair my laptop and even found a way to fix my hard drive so I didn’t need a replacement, saving me money. Very pleased with the repair and I would defiantly recommend custom pc to a [...]

Judy Pavlik

Hi, I tried to take the survey but I was told that I already took it. I have never been on your website before. I was very happy with the servicing of my computer by David M

Jean B. Fuller

David was very helpful and efficient which made it a good experience. I would return for excellent service.

Eric Rohman

Kamal, Thank you for sending out your Mac specialist. He was very helpful and the first person who was able to explain to me what the problem was and some step to go about fixing it. I should have these Ipads figured out by the end of the day. Once again thank you and I [...]