Comments for Interaction Thinking

Comment on Corporate Culture Doesn’t Explain Why Customer Service is “Wretched.” We Do. by outdoor seating

outdoor seating — Sat, 22 Feb 2014 08:31:34 +0000

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Comment on 9 Customer Service Principles You Could be Missing: Lessons from It’s Just Lunch. by hpvinwomen.blogspot.com

hpvinwomen.blogspot.com — Tue, 17 Dec 2013 21:39:58 +0000

Wow, this article is good, my sister is analyzing these kinds of things, thus I
am going to tell her.

Comment on Corporate Culture Doesn’t Explain Why Customer Service is “Wretched.” We Do. by Massage

Massage — Sun, 11 Aug 2013 04:21:07 +0000

Massage…

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Comment on 3 Things that Fix Bad Customer Service, a Lesson from Security Networks by Daniel Beaulieu

Daniel Beaulieu — Sat, 10 Aug 2013 00:23:19 +0000

Daniel Beaulieu…

I cannot thank you enough for the article.Thanks Again. Really Great….

Comment on 3 Things that Fix Bad Customer Service, a Lesson from Security Networks by Maryke

Maryke — Fri, 26 Jul 2013 08:40:27 +0000

The balance between Consumer and Supplier is such a delicate one – nobody is perfect, so nobody will ever be able to get it just right. I’ve experienced that Suppliers seem to be more “open” over the last few years and it’s great to see that all is not lost. I’ve been fortunate enough to come across a great website which strives to bridge the gap between Consumer and Supplier. It’s called http://hellopeter.com/ and it has changed my life.

Comment on Branding Customer Touchpoints: Why Most Companies Aren’t Cutting it by celine clasp calfskin shoulder bag

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Comment on Why David Segal got Corporate-Speak & Our Authentic Answer. by Maryke

Maryke — Fri, 05 Jul 2013 09:47:17 +0000

Great article, thanks! Customer service is probably one of the most underrated things in this world – truly a dying art. I have come across a website which allows me to receive the customer service I deserve. By writing reports about my Suppliers, and allowing them to respond to me regarding the matter at hand, http://hellopeter.com/ has helped restore my faith in customer service.

Comment on Customer Service Gets a Failing Grade by Maryke

Maryke — Fri, 28 Jun 2013 09:52:12 +0000

Comment on Customer Feedback: Social vs. Traditional Tools by Maryke

Maryke — Fri, 07 Jun 2013 08:43:19 +0000

I know just the kind of thing you’re talking about – new eras require new solutions, and it’s the same with customer service.

Comment on Big Data: Does it Improve Customer Service? by Piper

Piper — Tue, 21 May 2013 21:15:13 +0000

I agree, Martha. While Big Data can offer some great insights, I’m not sure it’s always the best way to go. It seems like it’s better for improving marketing than it is for improving the customer experience.