tag:blogger.com,1999:blog-3158433827511635362011-04-21T23:30:39.342+05:30netPeople Sales is an advanced real time sales and marketing tool which enables websites to convert casual visitors into life long loyal customers.NetEdge Computinghttp://www.blogger.com/profile/10947959432635411768noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-315843382751163536.post-24767327124560968372008-12-24T09:59:00.008+05:302008-12-24T11:58:39.234+05:302008-12-24T11:58:39.234+05:30<span style="font-size:85%;"><span style="font-weight: bold;">Application Service Provider:</span><span><br /><br />How it works?<br />Application Service Provider model enables us to deliver our products as hosted applications. In other words, the product will be hosted on our web-servers located at our state of the art Data Centers, designed to provide mission-critical availability, reliability and scalability.<br /><br /><span style="font-weight: bold;">Integration with your Website</span><br />You can register online to become our member. We will send you your user id and password once we receive your payment.<br /><br />To provide access from your website, you simply need to insert a small code in your web pages. When your customer clicks on your HELP or SUPPORT Icon, he will be directed to a customized support page, hosted on our webserver. This page will have the look and feel of your website, so that customers get a cohesive picture. You can also customize this page by adding more text, company logo etc.<br /><br />From this page, customer will be able to get response to his queries either through Self Help (FAQs, Knowledge Base) or through email and chat. You can also fill up the online FAQs and Knowledge Base with all the relevant information about your company and its products, immediately after account activation.<br /><br /><span style="font-weight: bold;">Query Routing and Management</span><br /><br />Depending upon the number of agent licenses purchased by you, we will provide you with user ids and password for each one of them. Your agents will be required to log into netPeople login page, which is hosted at our server.<br /><br />After proper authentication, your agents will have access to all the features of the product. They will be able to search FAQs and Knowledge Base, view and respond to email queries, indulge in proactive and reactive chat sessions with customers etc.<br /><br /><span style="font-weight: bold;">Administration</span><br />Your administration account will enable you to manage all agents, route queries based on skills and priority, generate reports etc. - implying that you will have access to all the features of the product 24/7.</span></span><p class="MsoNormal"><a href="http://netedgecomputing.com/products/net-people.html"><span style="font-size:85%;"></span></a><span style="font-size:85%;"><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img style="cursor: pointer; width: 320px; height: 242px;" src="http://2.bp.blogspot.com/_d0xVyJjgo40/SVG8qLemTSI/AAAAAAAAAFg/lEwpBDF3xG8/s320/architecture_asp.gif" alt="" id="BLOGGER_PHOTO_ID_5283211270703959330" border="0" /></a></span></p><p class="MsoNormal"><br /></p> <p class="MsoNormal"><span style="font-size:85%;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size:85%;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size:85%;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size:85%;"><a href="http://1.bp.blogspot.com/_d0xVyJjgo40/SVG7stlj47I/AAAAAAAAAFY/iAjQdUHRG_4/s1600-h/architecture_asp.gif"><span style="text-decoration: none;"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" spt="75" preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"> <v:f eqn="sum @0 1 0"> <v:f eqn="sum 0 0 @1"> <v:f eqn="prod @2 1 2"> <v:f eqn="prod @3 21600 pixelWidth"> <v:f eqn="prod @3 21600 pixelHeight"> <v:f eqn="sum @0 0 1"> <v:f eqn="prod @6 1 2"> <v:f eqn="prod @7 21600 pixelWidth"> <v:f eqn="sum @8 21600 0"> <v:f eqn="prod @7 21600 pixelHeight"> <v:f eqn="sum @10 21600 0"> </v:formulas> <v:path extrusionok="f" gradientshapeok="t" connecttype="rect"> <o:lock ext="edit" aspectratio="t"> </v:shapetype><v:shape id="BLOGGER_PHOTO_ID_5283210214708077490" spid="_x0000_i1025" type="#_x0000_t75" alt="" href="http://1.bp.blogspot.com/_d0xVyJjgo40/SVG7stlj47I/AAAAAAAAAFY/iAjQdUHRG_4/s1600-h/architecture_asp.gif" style="'width:150pt;height:113.25pt'" button="t"> <v:imagedata src="file:///C:\DOCUME~1\puneet\LOCALS~1\Temp\msohtml1\01\clip_image001.png" href="http://1.bp.blogspot.com/_d0xVyJjgo40/SVG7stlj47I/AAAAAAAAAFY/iAjQdUHRG_4/s200/architecture_asp.gif"> </v:shape><![endif]--><!--[if !vml]--><span style=""><br /></span><!--[endif]--></span></a></span></p><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/315843382751163536-2476732712456096837?l=netpeopleonline.blogspot.com' alt='' /></div>NetEdge Computinghttp://www.blogger.com/profile/10947959432635411768noreply@blogger.com0tag:blogger.com,1999:blog-315843382751163536.post-33131311252505334902008-12-19T12:18:00.002+05:302009-01-30T18:42:41.504+05:302009-01-30T18:42:41.504+05:30<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://www.netpeopleonline.com/"><img style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer; width: 200px; height: 52px;" src="http://2.bp.blogspot.com/_d0xVyJjgo40/SUtGeEUww4I/AAAAAAAAAEg/YyZQos7gx1Y/s200/netpeopleonline-logo.gif" alt="" id="BLOGGER_PHOTO_ID_5281392470392882050" border="0" /></a><br />netPeople <a href="http://www.netpeopleonline.com/products/products_customer.htm"><span style="font-weight: bold;">Customer Service enables</span></a> you to service your customers better than competition, thereby ensuring competitive advantage translating into more satisfied and repeat customers.<br /><br />With netPeople <a href="http://netedgecomputing.com/products/net-people.html"><span style="font-weight: bold;">Customer Service</span></a>, you will be able to effectively handle customer queries through email and live chat, provide customers with online FAQs and Knowledge Base, keep an account of customer activities - and a lot more. Preferential treatment of customers with emphasis on providing better response to high value customers enables you to use your limited resources effectively and judiciously. It will ensure that your customers get quality service when they need it the most.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/315843382751163536-3313131125250533490?l=netpeopleonline.blogspot.com' alt='' /></div>NetEdge Computinghttp://www.blogger.com/profile/10947959432635411768noreply@blogger.com0