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<channel>
	<title>DataSync Business News</title>
	<link>http://www.datasyncsuite.com/blog</link>
	<description>DataSync Inc, SugarCRM, Joomla, Zimbra, KnowledgeTree and More.</description>
	<pubDate>Tue, 23 Sep 2008 22:03:46 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.3.2</generator>
	<language>en</language>
			<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/DatasyncBusinessNews" type="application/rss+xml" /><item>
		<title>We take tech support seriously!</title>
		<link>http://www.datasyncsuite.com/blog/2008/09/15/we-take-tech-support-seriously/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/09/15/we-take-tech-support-seriously/#comments</comments>
		<pubDate>Mon, 15 Sep 2008 21:21:58 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[open source]]></category>

		<category><![CDATA[technical support]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/09/15/we-take-tech-support-seriously/</guid>
		<description><![CDATA[One of our senior network administrators wrote a great post about providing great tech support. At DataSync we&#8217;re passionate about serving our customers with excellence after the sale. Even the best software available still needs &#8220;rock star&#8221; support to help a business operate smoothly. We host best of breed software like Zimbra, SugarCRM, and Alfresco. [...]]]></description>
			<content:encoded><![CDATA[<p>One of our <a href="http://whatan00b.com/10-tips-for-success-in-tech-support">senior network administrators wrote a great post</a> about providing great tech support. At DataSync we&#8217;re passionate about serving our customers with excellence after the sale. Even the best software available still needs &#8220;rock star&#8221; support to help a business operate smoothly. We host best of breed software like Zimbra, SugarCRM, and Alfresco. This software doesn&#8217;t set up or maintain itself, so we have solid people running each system. We&#8217;re here to make sure you open source software works. All the time.</p>
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		</item>
		<item>
		<title>Set up Zimbra in an Hour!</title>
		<link>http://www.datasyncsuite.com/blog/2008/08/22/set-up-zimbra-in-an-hour/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/08/22/set-up-zimbra-in-an-hour/#comments</comments>
		<pubDate>Fri, 22 Aug 2008 21:59:00 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/08/22/set-up-zimbra-in-an-hour/</guid>
		<description><![CDATA[One of our senior network administrators has published an extremely informative article about how to configure Zimbra Collaboration Suite in under an hour! Wyatt and the team have set up droves of Zimbra servers, and could probably build mail systems in their sleep. The article has everything from the commands required to get the installation [...]]]></description>
			<content:encoded><![CDATA[<p>One of our senior network administrators has published an <a href="http://whatan00b.com/zimbra-in-an-hour">extremely informative article</a> about how to configure Zimbra Collaboration Suite in under an hour! Wyatt and the team have set up droves of Zimbra servers, and could probably build mail systems in their sleep. The article has everything from the commands required to get the installation rolling to interacting with the Zimbra GUI.</p>
<p>If you&#8217;d like to take Zimbra for a test drive, check out Wyatt&#8217;s article first.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.datasyncsuite.com/blog/2008/08/22/set-up-zimbra-in-an-hour/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Key people from DataSync launch blogs</title>
		<link>http://www.datasyncsuite.com/blog/2008/08/15/key-people-from-datasync-launch-blogs/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/08/15/key-people-from-datasync-launch-blogs/#comments</comments>
		<pubDate>Fri, 15 Aug 2008 19:30:28 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[Company News]]></category>

		<category><![CDATA[open source]]></category>

		<category><![CDATA[blogs]]></category>

		<category><![CDATA[business]]></category>

		<category><![CDATA[community]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/08/15/key-people-from-datasync-launch-blogs/</guid>
		<description><![CDATA[This month key drivers behind DataSync have launched personal blogs on DataSync, open source, and best practices.
DataSync isn&#8217;t just an open source software company, we&#8217;re an open source business. Contribution and participation in the community is part of our DNA. The people behind DataSync spend a lot of time out in the community posting on [...]]]></description>
			<content:encoded><![CDATA[<p>This month key drivers behind DataSync have launched personal blogs on DataSync, open source, and best practices.</p>
<p>DataSync isn&#8217;t just an open source software company, we&#8217;re an open source business. Contribution and participation in the community is part of our DNA. The people behind DataSync spend a lot of time out in the community posting on forums, submitting bug reports and contributing code. It&#8217;s encouraged, and it&#8217;s great to see that our team is stepping it up.</p>
<p>Some of the key people driving DataSync have recently launched their own view of the world:</p>
<ul>
<li>Wyatt Walter (Senior Network Administrator) - <a href="http://whatan00b.com/blog/1">Whatan00b.com network administration</a>. This blog is focused on trends in linux servers, administration tools (such as WebMin), and best practices for administering SugarCRM, Zimbra, and other open source application.</li>
<li>Dustin Schnabel (VP - Operations) - <a href="http://whatan00b.com/blog/3">Whatan00b.com usability</a>. Dustin&#8217;s blog is focused on something most open source people don&#8217;t - usability. Dustin is an avid Apple user and is passionate about creating usable, scalable open technology</li>
<li>Mike Vetter (CEO) - <a href="http://silicongrassland.com">SiliconGrassland.com</a> - Mike&#8217;s new blog is focused on business, technology, and life in the prairie. Mike&#8217;s blog topics range from new trends in open source to business and economic issues that effect the technology sector.</li>
</ul>
<p>Others in DataSync will be launching personal websites in the next few months. We&#8217;re excited to get out there, share our experiences, and get your feedback.</p>
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		<item>
		<title>SugarCRM, Alfresco receive “Best of Open Source Software” awards by InfoWorld</title>
		<link>http://www.datasyncsuite.com/blog/2008/08/05/sugarcrm-alfresco-receive-best-of-open-source-software-awards-by-infoworld/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/08/05/sugarcrm-alfresco-receive-best-of-open-source-software-awards-by-infoworld/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 17:53:37 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[Alfresco]]></category>

		<category><![CDATA[SugarCRM]]></category>

		<category><![CDATA[open source]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/08/05/sugarcrm-alfresco-receive-best-of-open-source-software-awards-by-infoworld/</guid>
		<description><![CDATA[SugarCRM and Alfresco have done it again! This week InfoWorld released their &#8220;Best of Open Source Software&#8221; awards. A host of other software packages including OpenOffice.org, Asterisk, and Snort. It&#8217;s great to see open software gaining traction in a variety of areas. This roundup has shown the traction and overall strength of the open source [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://sugarcrm.com">SugarCRM</a> and <a href="http://alfresco.com">Alfresco</a> have done it again! This week <a href="http://infoworld.com">InfoWorld</a> released their <a href="http://www.infoworld.com/article/08/08/04/32TC-bossies-2008_1.html">&#8220;Best of Open Source Software&#8221; awards</a>. A host of other software packages including <a href="http://openoffice.org">OpenOffice.org</a>, <a href="http://asterisk.com">Asterisk</a>, and <a href="http://snort.org">Snort</a>. It&#8217;s great to see open software gaining traction in a variety of areas. This roundup has shown the traction and overall strength of the open source marketplace. Products like OpenOffice.org and Snort have been around for a long time, and have become staples of many businesses. Newer products like Asterisk and SugarCRM continue to make inroads into enterprise and SMB markets.</p>
<p><a href="http://datasyncsuite.com">DataSync</a> hosts and implements <a href="http://www.datasyncsuite.com/productivity-suite/sugarcrm">SugarCRM</a> and <a href="http://www.datasyncsuite.com/productivity-suite/alfresco">Alfresco</a>, and has plans to add more applications to our software platform, <a href="http://www.datasyncsuite.com/datasync-suite">DataSync Suite</a>.</p>
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			<wfw:commentRss>http://www.datasyncsuite.com/blog/2008/08/05/sugarcrm-alfresco-receive-best-of-open-source-software-awards-by-infoworld/feed/</wfw:commentRss>
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		<title>Zimgar Zimbra/SugarCRM integration extension released</title>
		<link>http://www.datasyncsuite.com/blog/2008/07/22/zimbra-sugarcrm-integration-extension-released/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/07/22/zimbra-sugarcrm-integration-extension-released/#comments</comments>
		<pubDate>Tue, 22 Jul 2008 13:07:11 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[Company News]]></category>

		<category><![CDATA[DataSync Suite]]></category>

		<category><![CDATA[open source]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/07/22/zimbra-sugarcrm-integration-extension-released/</guid>
		<description><![CDATA[DataSync is proud to announce the beta release of Zimgar - the SugarCRM/Zimbra extension for DataSync Suite. The first version of the Zimgar plugin for DataSync Suite includes a full featured email archiving system. &#8220;One-click-archive&#8221; is included in this release, which allows users to archive an email to a SugarCRM contact with a single click, [...]]]></description>
			<content:encoded><![CDATA[<p>DataSync is proud to announce the beta release of <a href="http://www.datasyncsuite.com/datasync-suite/sugarcrmzimbraintegration">Zimgar</a> - the SugarCRM/Zimbra extension for DataSync Suite. The first version of the Zimgar plugin for DataSync Suite includes a full featured email archiving system. &#8220;One-click-archive&#8221; is included in this release, which allows users to archive an email to a SugarCRM contact with a single click, a vast improvement over current archiving methods.</p>
<p>The Zimgar extension is a part of the release of DataSync Suite 0.5, which includes a significant architecture overhaul. The upcoming version of DataSync Suite includes the first revision of our core services module, and improvements to the portal interface. For more information on DataSync Suite, check out the <a href="http://www.datasyncsuite.com/datasync-suite">product</a> and <a href="http://www.datasyncsuite.com/community">community</a> sections of our website.</p>
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		<title>DataSync 0.5 Beta Released - Featuring SugarCRM/Zimbra integration</title>
		<link>http://www.datasyncsuite.com/blog/2008/07/21/datasync-05-beta-released-featuring-sugarcrmzimbra-integration/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/07/21/datasync-05-beta-released-featuring-sugarcrmzimbra-integration/#comments</comments>
		<pubDate>Tue, 22 Jul 2008 03:44:59 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[DataSync Suite]]></category>

		<category><![CDATA[open source]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/07/10/datasync-05-beta-released-featuring-sugarcrmzimbra-integration/</guid>
		<description><![CDATA[Sioux Falls, SD (July 21, 2008) - DataSync, the development company behind the popular open source integration package DataSync Suite, is proud to annouce the release of DataSync Suite 0.5 beta. Praised by pre-beta testers, DataSync Suite is positioned for explosive growth. DataSync Suite 0.5 features Zimbra/SugarCRM integration, which allows users to archive email from [...]]]></description>
			<content:encoded><![CDATA[<p>Sioux Falls, SD (July 21, 2008) - DataSync, the development company behind the popular open source integration package DataSync Suite, is proud to annouce the release of <a href="http://www.datasyncsuite.com/datasync-suite" target="_blank">DataSync Suite 0.5 beta</a>. Praised by pre-beta testers, DataSync Suite is positioned for explosive growth. DataSync Suite 0.5 features <a href="http://zimbra.com" target="_blank">Zimbra</a>/<a href="http://sugarcrm.com">SugarCRM</a> integration, which allows users to archive email from Zimbra directly into SugarCRM using an intuitive AJAX interface. DataSync Suite 0.5 also adds effective administration tools that give admins the ability to add/remove users from all applications with a single operation. Updated documentation is available on the <a href="http://www.datasyncsuite.com/wiki/index.php/DataSync_Suite" target="_blank">DataSync wiki</a>.</p>
<p>DataSync Suite is based on Web 2.0 open source technology and heavily utilizes Zope 3 for its application framework. DataSync has recently released an aggressive development roadmap for the continued growth of their flagship product.</p>
<p>&#8220;We are committed to developing a robust, flexible web-based open source suite that allows any business to take advantage of open software&#8221; says Mike Vetter, founder and CEO of DataSync.</p>
<p>DataSync Suite is available for download or on DataSync&#8217;s acclaimed <a href="http://www.datasyncsuite.com/hosted-solutions" target="_blank">on-demand hosting architecture</a>. DataSync expects the production release of DataSync Suite 0.5 by the end of July.</p>
<p><strong>About DataSync</strong></p>
<p>DataSync is the company behind DataSync Suite, a popular open source integration platform. DataSync Suite delivers best of breed open source software as a single web-based platform. DataSync Suite includes a single-signon portal, a core services component for efficient data syncronization and feature addons, and a robust administration console for users and system administrators. DataSync continues to develop application connectors for popular open source applications like Zimbra, SugarCRM, Alfresco, and Joomla. DataSync plans to release the full 1.0 package in early 2009.</p>
<p>For more information call 605-275-4100, email info@datasyncsuite.com, or visit <a href="http://www.datasyncsuite.com">http://datasyncsuite.com</a>.</p>
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		<title>DataSync Suite 0.5 set for beta release July 2008</title>
		<link>http://www.datasyncsuite.com/blog/2008/07/12/datasync-suite-05-set-for-beta-release-july-2008/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/07/12/datasync-suite-05-set-for-beta-release-july-2008/#comments</comments>
		<pubDate>Sat, 12 Jul 2008 17:55:49 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[DataSync Suite]]></category>

		<category><![CDATA[SugarCRM]]></category>

		<category><![CDATA[Zimbra]]></category>

		<category><![CDATA[open source]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/07/12/datasync-suite-05-set-for-beta-release-july-2008/</guid>
		<description><![CDATA[DataSync is proud to announce DataSync Suite 0.5 is set for beta release at the end of July. DataSync Suite is an open source software platform designed to deliver best of breed open source tools as a single online experience. DataSync has been working hard on upgrading the overall architecture while adding useful features.
The upcoming [...]]]></description>
			<content:encoded><![CDATA[<p>DataSync is proud to announce DataSync Suite 0.5 is set for beta release at the end of July. DataSync Suite is an open source software platform designed to deliver best of breed open source tools as a single online experience. DataSync has been working hard on upgrading the overall architecture while adding useful features.</p>
<p>The upcoming version of DataSync Suite includes a number of upgrades and features:</p>
<ul>
<li>Improved portal interface</li>
<li>SugarCRM/Zimbra integration (email archiving)</li>
<li>Support for Zimbra 5.0.7</li>
<li>Significant architecture upgrades</li>
<li>Zope application server</li>
<li>Improved administration tools</li>
<li>Updated documentation</li>
</ul>
<p>The overall push of this release is to improve the core architecture. Production release on DataSync On-Demand is scheduled for August 2008.</p>
<p>If you are interested in becoming a part of the DataSync Suite community, <a href="http://www.datasyncsuite.com/emailsignup">sign up for our email list</a> to recieve product updates.</p>
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		<title>Zimbra on the Merge of SaaS and Open Source</title>
		<link>http://www.datasyncsuite.com/blog/2008/07/12/zimbra-on-the-merge-of-saas-and-open-source/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/07/12/zimbra-on-the-merge-of-saas-and-open-source/#comments</comments>
		<pubDate>Sat, 12 Jul 2008 16:14:53 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[SaaS]]></category>

		<category><![CDATA[Zimbra]]></category>

		<category><![CDATA[open source]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/07/12/zimbra-on-the-merge-of-saas-and-open-source/</guid>
		<description><![CDATA[Scott Dietzen from Zimbra has an interesting post about SaaS and Open Source merging. We&#8217;ve been watching this evolution closely, as we&#8217;re big believers in the fact that open source should be delivered as SaaS. The lower TCO of open source combined with the low upfront cost of SaaS provides an unbeatable value to the [...]]]></description>
			<content:encoded><![CDATA[<p>Scott Dietzen from Zimbra has an interesting post about <a href="http://www.zimbrablog.com/blog/archives/2008/06/the-merge-of-saas-and-open-source.html">SaaS and Open Source merging</a>. We&#8217;ve been watching this evolution closely, as we&#8217;re big believers in the fact that open source should be delivered as SaaS. The lower TCO of open source combined with the low upfront cost of SaaS provides an unbeatable value to the end user:</p>
<blockquote><p>&#8220;Open source leads to better software, better through community innovation and hardening. And open source affords better long-term investment protection for both SaaS and “on premises” solutions. While SaaS allows organizations to ramp up new software with minimal investment, open source means they could always bring it in house later or move to an alternative provider (or at least have the negotiating leverage for doing the same).&#8221;</p></blockquote>
<p>DataSync already delivers <a href="http://www.datasyncsuite.com/hosted-solutions/hostedzimbra">on-demand Zimbra solutions</a> to top-tier clients around the globe. We&#8217;re unique in the fact that we&#8217;re delivering multiple applications on-demand, and integrating them into a single unified application - <a href="http://www.datasyncsuite.com/datasync-suite">DataSync Suite</a>. The next version of our product is scheduled for release later this month, and we&#8217;re excited to continue to contribute to the open source ecosystem.</p>
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		<title>Mac approaches 8% market share</title>
		<link>http://www.datasyncsuite.com/blog/2008/07/06/mac-approaches-8-market-share/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/07/06/mac-approaches-8-market-share/#comments</comments>
		<pubDate>Sun, 06 Jul 2008 20:47:56 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[Zimbra]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/07/06/mac-approaches-8-market-share/</guid>
		<description><![CDATA[According to Net Appliances, Mac is hitting another major benchmark with 8% market share. That&#8217;s not surprising, what is surprising is that it&#8217;s growing at 3.5 times faster rate than Windows. Has the tipping point arrived? That&#8217;s tough to say, as we&#8217;re still in the single digit territory.
For those of you who don&#8217;t know, most [...]]]></description>
			<content:encoded><![CDATA[<p>According to <a href="http://marketshare.hitslink.com/report.aspx?qprid=8" target="_blank">Net Appliances</a>, Mac is hitting another major benchmark with 8% market share. That&#8217;s not surprising, what is surprising is that it&#8217;s growing at <a href="http://www.informationweek.com/news/hardware/mac/showArticle.jhtml?articleID=207402492" target="_blank">3.5 times faster rate than Windows</a>. Has the tipping point arrived? That&#8217;s tough to say, as we&#8217;re still in the single digit territory.</p>
<p>For those of you who don&#8217;t know, most of us at DataSync run Mac hardware.  Our developers run Linux because of the depth of the tools they use, but the rest of us mere mortals stick to Macs. Because we develop web-based applications, we&#8217;re platform independent. Apple has done a great job creating a hardware/software ecosystem that just works. Security has been solid, tech support is responsive, and we just like the platform. No viruses, software that works, and they just plain look cool.</p>
<p>Another great fact is that <a href="http://www.zimbra.com/products/desktop_compatibility.html" target="_blank">Zimbra has a great iSync connector</a> that sucks all your data right onto your Mac. Because we support this feature, we get a lot of other Mac users on our <a href="http://www.datasyncsuite.com/hosted-solutions/hostedzimbra">Zimbra hosting</a> offering. If you&#8217;re a Mac user, you&#8217;ll love Zimbra.</p>
<p>Overall we&#8217;re excited to see the Mac platform continue to progress. We&#8217;re also big Linux desktop fans, and we&#8217;re hoping that Gnome and KDE continue to make inroads on the corporate and personal desktop. Both options provide a great user experience without all the gotchas of Vista.</p>
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		<title>Open source, SaaS get married</title>
		<link>http://www.datasyncsuite.com/blog/2008/06/27/open-source-saas-get-married/</link>
		<comments>http://www.datasyncsuite.com/blog/2008/06/27/open-source-saas-get-married/#comments</comments>
		<pubDate>Fri, 27 Jun 2008 21:51:50 +0000</pubDate>
		<dc:creator>vetterm</dc:creator>
		
		<category><![CDATA[SaaS]]></category>

		<category><![CDATA[open source]]></category>

		<guid isPermaLink="false">http://www.datasyncsuite.com/blog/2008/06/27/open-source-saas-get-married/</guid>
		<description><![CDATA[In my endless search of the web for trends, I found an interesting article about the status of open source and SaaS with some research thrown in by Gartner. We already know from experience that open source and SaaS (Software as a Service) make a great combination, but this article really illustrates the scale. First, [...]]]></description>
			<content:encoded><![CDATA[<p>In my endless search of the web for trends, I found an interesting article about the status of <a href="http://www.kmworld.com/Articles/News/News-Analysis/Gartner-reports-on-the-status-of-open-source,-SaaS--49207.aspx" target="_blank">open source and SaaS</a> with some research thrown in by <a href="http://www.gartner.com/" target="_blank">Gartner</a>. We already know from experience that open source and SaaS (Software as a Service) make a great combination, but this article really illustrates the scale. First, open source is getting a lot of traction in SaaS organizations. What&#8217;s interesting is that the most important development is value added services on top of open source:</p>
<blockquote><p>&#8220;By 2012, more than 90 percent of enterprises will use open source either directly or as embedded components. The Gartner team believes vendors will use open source code synergistically but direct their primary engineering efforts on what is described as &#8220;true value-added features and functionality above the ‘commoditized’ layer of open source software.&#8221;</p></blockquote>
<p>This is closely in line with what we&#8217;re doing at DataSync. Open source itself can be difficult and expensive for traditional IT departments to support. However packaging open source into streamlined SaaS environments just makes sense. It eliminates the variables associated with deploying open source on site, and allows just about anyone to take advantage of open source. We&#8217;re finding that although open source is great, it needs to be delivered smoothly to be an effective cost advantage:</p>
<blockquote><p>&#8220;By 2012, software as a service (SaaS) will surpass open source as the IT cost-cutting method of choice. Although Gartner believes both open source and SaaS are priced by subscription and low profit margins, SaaS is better positioned because it reduces the requirement for IT technical skills, as opposed to open source solutions, which tend to increase those very same requirements.&#8221;</p></blockquote>
<p>At DataSync, we&#8217;ve been drinking the same coolaid. Don&#8217;t get me wrong, open source is the best way to develop software. We live and breathe it, heck we&#8217;ve got our own <a href="http://www.datasyncsuite.com/community" target="_blank">open source project</a>. But delivering open source software as a smooth, robust, hosted service just makes sense for everyone. It allows any organization to take advantage of the cost-cutting nature of open software, yet doesn&#8217;t require a brainiac support staff to keep the whole system humming along smoothly.</p>
<p>So we&#8217;re happy that open source and SaaS are getting married. We&#8217;re already RSVP&#8217;d for the wedding and reception.</p>
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