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Our 2011 highlights

David Thodey — Mon, 19 Dec 2011 21:00:40 +0000

Author: David Thodey. It has been a busy 12 months here at Telstra. We’re making good progress and our customers are noticing a difference. We’ve achieved some major milestones and delivered solid results. As the year draws to a close, I wanted to share some of our highlights from 2011.

Reconciliation is everyone’s business

David Thodey — Mon, 01 Aug 2011 01:27:19 +0000

Author: David Thodey. I believe reconciliation is everyone’s business. At Telstra we have a longstanding commitment to Indigenous Australians, formalised last year with the launch of our inaugural Reconciliation Action Plan.

Telstra Experience Centre gives business a vision of the future

David Thodey — Fri, 29 Jul 2011 05:00:17 +0000

Author: David Thodey Last night I had great pleasure joining the Victorian Premier, The Hon Ted Baillieu to officially open the new $13 million Telstra Experience Centre (TEC) at our Exhibition Street headquarters in Melbourne. The new complex features 16 demonstration areas that showcase technologies in action, two user-testing laboratories and two product design areas. It combines advanced telecommunication networks with the latest products and services to show how technology can help businesses improve productivity and better connect with customers and employees around the country or across the world.

Telstra calls for more women to step up

David Thodey — Mon, 07 Mar 2011 22:13:03 +0000

Author: David Thodey. Today is International Women’s Day – an occasion first marked in March 1911, beginning of a movement for equality, recognition and achievement.

My view from Mobile World Congress Barcelona

David Thodey — Thu, 03 Mar 2011 04:32:35 +0000

Author: David Thodey. I recently went to an interesting session talking about the Nokia and Microsoft partnership at the Mobile World Congress in Barcelona. The potential of this partnership, and the wider event itself, has created a lot of interest from people around the world.

Emerging Technology Trends

David Thodey — Mon, 07 Feb 2011 02:20:55 +0000

Author: David Thodey. The Consumer Electronics Show (CES) – held at the beginning of each year in Las Vegas – is not just about gadgets. It’s also about what technological trends are hot today – and how those trends might change the way we live and work tomorrow.

Calls to Telstra customer service and complaints lines now free

David Thodey — Thu, 01 Jul 2010 23:00:27 +0000

Author: David Thodey. In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.

That’s a change: Telstra’s new customer service initiatives

David Thodey — Thu, 27 May 2010 01:07:17 +0000

Author: David Thodey. Today I’m announcing new initiatives to improve the way we serve you, our customers. As you know, one of our key priorities is to improve customer service and satisfaction. Over the past year we’ve had formal feedback programs and listened to more than 700,000 Australians - both customers of Telstra and of our competitors – who have told us how they’d like service to improve.

The mobile Internet revolution

David Thodey — Wed, 19 May 2010 06:03:56 +0000

Author: David Thodey. Just as the mobile phone changed the way we communicate, the mobile Internet is fundamentally changing the way we access information and the kind of information we access.

Telstra’s CEO Vlog: Connection across our vast land

David Thodey — Fri, 14 May 2010 02:20:23 +0000

Author: David Thodey. Telstra CEO David Thodey takes a close look at One Laptop Per Child Australia – a great program that’s designed to support the educational development of children in isolated areas of the country.