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It’s not all about chasing stars. Feefo gives you access to all areas of your customer journey. An intuitive process for your customers to leave honest, reliable feedback - reviews are the unsung hero driving competitive differentiation.

If you want a demo of how Feefo could work for you, or discuss our solutions and opportunities further, get in touch and one of our friendly team will be happy to answer any queries.

Want to find out more about Feefo?

Why Feefo is the review platform for you.

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Why Feefo

Brand Reputation

Reviews can influence buyers - from finding answers to purchase-dependent questions to knowing reviews are from verified customers. Trust builds loyal customers and advocates.

Trust

Respond To Reviews

Reviews boost sales. Especially when displayed at the point of sale. We have a multitude of tools to help you gain the profit-boosting advantages that come with feedback.

Growth

Analyse Reviews

The more you know about your customers the more you can tailor your offer to their needs. Use feedback to build on what’s working, tweak what’s not and enhance your customer journey.

Knowledge

Why Feefo?

<p>How consumer expectations and brand relationships are shifting.</p>

Download report

The Consumer Benchmark 2024

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<h1>93%</h1><p>of US consumers use reviews as their main source of research</p><img src="https://eu-images.contentstack.com/v3/assets/bltc0d0a8caf49440b8/bltfe146e54d328670b/659d814e8edbf5040af56364/96_Percent_triangle.svg" alt="Feefo logo"/>

<img class="add-spacing" src="https://eu-images.contentstack.com/v3/assets/bltc0d0a8caf49440b8/blt3a68969d9f260208/659d81b13df477040af3c84b/Arrow.svg"/><p class="remove-spacing">Feefo reviews clicked</p><h1>125,000+</h1><p class="remove-spacing">times a day</p>

<img src="https://eu-images.contentstack.com/v3/assets/bltc0d0a8caf49440b8/bltfd315946edc25f87/659d827496326f0407414060/UK.svg"/><h1>73%</h1><p>of US consumers who read reviews say they would trust reviews more if they knew they were from verified customers</p>

Reviews Matter

Expert-made features

<p><span>It’s not all about reviews. We’ve got a range of tech to grow your insights and help give your brand the attention it deserves. Our packages include on-page display, review response, visual user generated content and more.</span></p>

It might be the first time you’ve sold a specific product but it’s probably not the first time customers have purchased it. Syndication lets you collect authentic reviews from trusted sites and display them on your own.

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Find out more

Syndication

Create and distribute questions for feedback at any moment in the customer journey. ‘Are you motivated by sustainability?’. Or ‘Did you love our in-store display today?’. Whatever your question, find out what your customers think with Custom Surveys.

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Surveys

Sometimes, your customers really want to send a review - they just haven’t had the time. By sending a gentle nudge directly to their phone, you’re adding a more personal touch to your feedback strategy. So, you know you’re employing every channel you can.

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Unleash a flood of reviews before your product hits the market and gain valuable trust points from potential customers. We do the hard work, collecting authentic reviews from engaged customers that you can use in your award-winning campaigns.

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Review Booster

<h1 style="text-align: center;"><span></span><span></span><span></span></h1><figure style="text-align: center"><div data-img-caption-container="true" style="display: inline-block; text-align: center;"><img src="https://eu-images.contentstack.com/v3/assets/bltc0d0a8caf49440b8/blt63601f000338791b/65ca22ccbd2240040a7871df/Group_2834.svg" alt="Group_2834.svg" height="auto" style="text-align: center;" /></div></figure><h1 style="text-align: center;"><span style="text-align: center;"></span><span style="text-align: center;"></span><span style="text-align: center;"></span><span style="text-align: center;"></span><span style="text-align: center;"></span><span style="text-align: center;"></span><span style="text-align: center;"></span><span style="text-align: center;"></span><span style="text-align: center;">62 million+</span></h1><p style="text-align: center;"></p><p style="text-align: center;">reviews collected</p><p style="text-align: center;"></p><p></p>

If you want a demo of how Feefo could work for you, or discuss our solutions and opportunities further, get in touch and one of our friendly team members will be happy to answer any questions.

More than just stars

Bring your business to life with the power of customer feedback

More than just stars

Bring your business to life with the power of customer feedback

More than just stars

Bring your business to life with the power of customer feedback

Want to find out more about Feefo?