http://del.icio.us/KMcShea/buzz bookmarks tagged buzz by KMcShea https://shop.icio.us/sales/the-limited-edition-black-hawk-drone-hd-camera?utm_source=del.icio.us&utm_medium=referral&utm_campaign=the-limited-edition-black-hawk-drone-hd-camera https://shop.icio.us/sales/the-limited-edition-black-hawk-drone-hd-camera?utm_source=del.icio.us&utm_medium=referral&utm_campaign=the-limited-edition-black-hawk-drone-hd-camera https://shop.icio.us/sales/the-limited-edition-black-hawk-drone-hd-camera?utm_source=del.icio.us&utm_medium=referral&utm_campaign=the-limited-edition-black-hawk-drone-hd-camera https://shop.icio.us/sales/the-limited-edition-black-hawk-drone-hd-camera?utm_source=del.icio.us&utm_medium=referral&utm_campaign=the-limited-edition-black-hawk-drone-hd-camera kmcshea's links Our #1 Best-Selling Drone--Meet the Dark Night of the Sky! Tue, 20 Oct 2009 16:18:12 +0000 http://del.icio.us/url/cd096e0bc6354fb369516d230499da22#kmcshea http://www.emeraldstrategies.net/buzz/tips/2009/200910-make-your-site-search-engine-friendly.htm http://del.icio.us/url/cd096e0bc6354fb369516d230499da22 http://feeds.del.icio.us/v2/rss/url/cd096e0bc6354fb369516d230499da22 kmcshea's links Is your Web site search-engine friendly? Examine my list of the top 16 things you should do to make your content be found online and see how you stack up. It starts with a valid and unique title tag and description... Buzz Sat, 17 Oct 2009 15:44:41 +0000 http://del.icio.us/url/34ddbee982e358c45cc7ae6eb7ba0a77#kmcshea http://www.emeraldstrategies.net/buzz/articles/2009/200909-the-power-of-story-telling.htm http://del.icio.us/url/34ddbee982e358c45cc7ae6eb7ba0a77 http://feeds.del.icio.us/v2/rss/url/34ddbee982e358c45cc7ae6eb7ba0a77 kmcshea's links Story-telling is our native language. The comfortable association goes back to our childhood and defines how we were taught right from wrong, success from mistakes and other life lessons. Is it any wonder it works in adulthood? Telling a story seems to work magic as a way to engage people and bring them around to new thinking and creative ways of doing business. And it sure beats "let me show you a chart". http://bt.io/IyL Buzz Sat, 17 Oct 2009 15:46:18 +0000 http://del.icio.us/url/d8fcab0eb014f4a1e481587cdce1650b#kmcshea http://www.emeraldstrategies.net/buzz/articles/2009/200908-customer-satisfaction-surveys.htm http://del.icio.us/url/d8fcab0eb014f4a1e481587cdce1650b http://feeds.del.icio.us/v2/rss/url/d8fcab0eb014f4a1e481587cdce1650b kmcshea's links People often make mistakes in deploying a satisfaction surveys for the first time – and the mistakes often repeat themselves for those who manage existing satisfaction survey programs. This is my summary of eight tips to consider if your organization is evaluating the way you measure satisfaction with your Web site. First: don't reinvent the wheel on questions to ask... http://bt.io/IyH Buzz Thu, 30 Jul 2009 19:43:29 +0000 http://del.icio.us/url/7dbd6e6740458f7aacfc92ef13c65121#kmcshea http://www.emeraldstrategies.net/buzz/web/2009/200907-how-to-pick-a-Web-host.htm http://del.icio.us/url/7dbd6e6740458f7aacfc92ef13c65121 http://feeds.del.icio.us/v2/rss/url/7dbd6e6740458f7aacfc92ef13c65121 kmcshea's links How do you decide what the right Web host arrangement is for your Web site? Make sure you absorb only as much risk as you are prepared to take on. (Hint: its not about cost alone.) This write-up walks you through my thoughts on eight factors I recommend you consider: 1. Third party or internal? 2. Dedicated or shared? 3. Operating system constraints? 4. Remote backup and redundancy? 5. Reliability and monitoring? 6. Customer base and history? 7. Customer service? 8. and of course, you can't forget cost altogether. http://tinyurl.com/nk9gtk Buzz Thu, 30 Jul 2009 19:40:18 +0000 http://del.icio.us/url/87dc15f12dd3dd6987a0f55e97597736#kmcshea http://www.emeraldstrategies.net/buzz/articles/2009/200906-nine-tribes-of-the-internet.htm http://del.icio.us/url/87dc15f12dd3dd6987a0f55e97597736 http://feeds.del.icio.us/v2/rss/url/87dc15f12dd3dd6987a0f55e97597736 kmcshea's links There is new food for thought on organizing content to fit the needs of users from the smart people at Pew Charitable Trusts. How many are creating? Who is sharing? How about mobile? How many are off the net entirely? It's a good reminder that the Nirvanah is really not user-generated content after all. Slicing and dicing your audience with these insights provides fresh ideas on how to package your content to meet their needs. I share the research, some ideas from Pew on the new patterns for connection that it brings to the world of Web publishing, and my own two cents on how you can operationalize the take-aways within your own organization... http://tinyurl.com/kpe26z Buzz Thu, 30 Jul 2009 19:39:00 +0000 http://del.icio.us/url/e008dc524e423e793f30ddb71097c781#kmcshea http://www.emeraldstrategies.net/buzz/articles/2009/200907-web-training-program-checklist.htm http://del.icio.us/url/e008dc524e423e793f30ddb71097c781 http://feeds.del.icio.us/v2/rss/url/e008dc524e423e793f30ddb71097c781 kmcshea's links So how does your organization measure up when it comes to Web training? If you’re flying colors on all ten best practices – congratulations. You are aces. But if you find yourself under-performing, perhaps it is time to breathe new life into your training program. Isn’t it time to give it the attention and overhaul it deserves? Remember: at the end of the day the measure of a high-performing Web site is less about the technology and more about your care for the people on your team... http://tinyurl.com/m2cyyf Buzz Mon, 01 Jun 2009 19:13:26 +0000 http://del.icio.us/url/f297a840e6b001b7dbf66f4213691533#kmcshea http://www.emeraldstrategies.net/buzz/tips/2009/200905-five-magic-interview-questions.htm http://del.icio.us/url/f297a840e6b001b7dbf66f4213691533 http://feeds.del.icio.us/v2/rss/url/f297a840e6b001b7dbf66f4213691533 kmcshea's links Do You Have Any Questions? Some years ago, I ran across a list of what I consider to be the most eye-opening interview questions on the planet. These questions never fail me. They consistently open up the conversation into nooks that produce insightful and interesting commentary. They are a cornerstone of any interview I do during one of my Web site audits I provide, but would be useful in just about any interview situation. Next time you start a conversation with someone new, as part of a job interview, a research project, a client engagement or something else, take my questions out for a spin... Buzz Mon, 11 May 2009 21:52:40 +0000 http://del.icio.us/url/ca4237a2c5f8a8b51789beaea02543cc#kmcshea http://www.emeraldstrategies.net/buzz/articles/2009/200905-going-paperless.htm http://del.icio.us/url/ca4237a2c5f8a8b51789beaea02543cc http://feeds.del.icio.us/v2/rss/url/ca4237a2c5f8a8b51789beaea02543cc kmcshea's links Are you ready to go paperless? The New York State Senate recently pocketed $4M in savings by eliminating their old news clip service in favor of online news aggregators. With Obama’s call to action to federal agencies to trim their budgets, I think it is time to reconsider how the public wants to consume its government information. In the words of one reform-minded manager, “Shoot the dogs and take their money”. My own story of reform, from the trenches at the Department of Energy, has some ideas on how to begin a management review of your document clearinghouse systems. Buzz Tue, 12 May 2009 13:48:47 +0000 http://del.icio.us/url/efc3034f764e31477563a95c3eaedb41#kmcshea http://www.emeraldstrategies.net/buzz/articles/2009/200904-web-managers-must-weed-the-garden.htm http://del.icio.us/url/efc3034f764e31477563a95c3eaedb41 http://feeds.del.icio.us/v2/rss/url/efc3034f764e31477563a95c3eaedb41 kmcshea's links Transparency v. Information Overload. The push for "transparency" -- often translated into a desire to step up the tempo of publishing to government Web sites – ignores the problem of information overload at its peril. Simply too much of existing government Web content is out-of-date, redundant, irrelevant or even inaccurate – which can cause massive problems. A compelling case study from Microsoft makes the case that information overload is a serious problem that cannot be ignored. They claim it is high-time we measured dissatisfaction, and begin to “weed the garden” to turn that frown upside-down. Buzz Mon, 30 Mar 2009 15:15:35 +0000 http://del.icio.us/url/35fd0408b20cdae9d4eef05bd76bde35#kmcshea http://www.emeraldstrategies.net/buzz/articles/2009/200903-why-web-scorecards-rock.htm http://del.icio.us/url/35fd0408b20cdae9d4eef05bd76bde35 http://feeds.del.icio.us/v2/rss/url/35fd0408b20cdae9d4eef05bd76bde35 kmcshea's links An expert review can help you get the resources and momentum you need to make changes to your site. Benchmark yourself against best practices. Your Web scorecard is a roadmap to help you identify where you need to tweak, where you need to overhaul and where you are doing well... Buzz