1:50 PM EST: We are experiencing a site outage and working to remediate it. We apologize for the inconvenience.
2:03 PM EST: We have traced the outage to a database change and are taking the appropriate steps to alleviate the issue.
2:23 PM EST: There is a long-running query blocking the site from loading that we are working to bypass right now.
2:30 PM EST: Some of the databases have recovered, and we are going through to clear the remainder.
We’re experiencing some search slowdown since about 2:13pm EST. We hope to have it resolved shortly.
UPDATE at 2:56pm
Performance is now back to normal.
UPDATE: 13:52 EST – this issue has now been resolved
An update to search indexing last night is causing some items not to show up in the appropriate category pages. We’re working on a fix and re-index right now. Sorry, and thank you for your patience.
UPDATE: We’ve got things all cleared up, and back in tip-top shape!
We’re currently experiencing problems with images on the site.
This issue may impact viewing images and uploading new images.
We have engineers looking at the problem and should have it resolved shortly.
As of 9:30am EST some users may be experiencing problems searching on the site. We are working to resolve this as quickly as possible. We apologize for any inconvenience.
Edit: This was fixed as of 9:56am EST
4:04 pm EST: At this time some users may experience uh-oh pages when loading Help or FAQ areas of the site. We are working to resolve this issue as soon as possible.
4:45 pm EST: At this time all issues have been resolved, thanks for your patience.
11:00am ET: This morning we found that a small percentage of mobile visitors weren’t able to see any images on the site.
We’ve identified the problem and have pushed out a fix for this now.
06:40AM ET We’re currently experiencing an issue which will be causing the site to be slow right now. We’re working on it and will update as soon as possible. Sorry for the inconvenience.
06:56AM ET The site should be back to normal now. Sorry for any inconvenience this issue caused.
9.30PM ET: We experienced an issue tonight at approx. 9.30ET which resulted in our systems delaying the sending of outgoing email. You may also experience a temporary delay in the updating of some statistics such as your Items Sold count. The issue has now been resolved and our systems are working through the backlog of jobs, the majority of which has now been cleared. We apologize for any inconvenience caused!
11:50pm ET: The site is currently down due to a hardware failure.
We are removing the faulty hardware from serving now and expect the site to return in a few moments.
11:56pm ET: The site is now back. We apologize for the downtime!
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