Discover Financial Services Marketing Jobs

Sr Assoc Analytics -Riverwoods ,IL

Job Description
Position provides reporting and customized and comprehensive statistical & analytical information for business decision-making in marketing business control area. The position’s mission is to help business partners identify, investigate and solve performance issues in an effort to continuously improve business control in marketing operation.

The ideal candidate should demonstrate the ability to learn quickly, work independently and handle multiple projects. Additionally, the candidate must be able to explain the analytical results to business partners in a clear, concise and effective manner.

Responsibilities
- Performing monthly update and documentation for business control reports; developing and executing periodic enhancements upon business needs; Day to day quality assurance on control processes, deliverables, documentation, communication, meetings and action item follow-up.
- Full cycle accountability for designing, gathering data, executing statistical and marketing analysis and modeling projects, as well as interpreting results, formulating recommendations and presenting to business partners.
- In addition to project responsibilities, position acts as subject matter expert by providing advice to clients and business partners on the effective use of marketing data and analytical methodologies, particularly those related to account transaction, performance summary and time series data, as well as simulation and econometric modeling.

Product Manager Prepaid Products #19868 -Riverwoods ,IL

The Product Manager Prepaid Products leads the development and execution of strategic product plans for new prepaid products and enhancements, and the ongoing management of the product life cycle for existing products within the Discover Network. These product plans reflect compelling, unique and competitive offerings to support existing clients and attract prospective clients – targeting prepaid issuers, program managers, and merchants and acquirers as applicable.

This position plays a key role in evaluating and implementing highly visible products and enhancements. The Product Manager will be responsible for leading cross-functional teams (such as Operations, BT, Sales, Finance, Legal, Pricing) and managing third party vendors in the development and execution of each product or program enhancement. Following mature product development, the Product Manager manages each product and maintains awareness of competitor offerings, industry trends, and identifies strategic opportunities to enhance and/or differentiate each product offering.

Responsibilities
•Oversee product life cycle for all Prepaid Products, acting as SME and liaison to Prepaid Business Development team
•Provide client consultation for Prepaid Clients including Issuers, Program Managers including analysis of program performance and insights to increase adoption of DN enhancements, card usage and utility
•Analyze competitor offerings, conduct industry research, identify and evaluate product offerings to differentiate the network, and communicate insights to internal business partners
•Develop and coordinate detailed product functionality requirements with all key stakeholders, and create a thorough work/ implementation plan to ensure success of program
•Lead development of new products, feature sets, and enhancements for key initiatives including research, business case development, product concept, and present recommendations to management
•Document proposed and contemplated process flows, demonstrating infrastructure requirements and impacts, both internal and external
•Lead cross-functional teams to ensure support of product development, implementation and ongoing management for all products and programs
•Develop marketing plans and materials with designated partners to support all products and programs
•Support management in development of product strategy and product road map
•Develop meaningful and accurate reporting to monitor product performance

VP, Emerging Payments -Riverwoods ,IL

This position is responsible for creating and managing Discovers Emerging Payments Product Roadmap. The Roadmap is global in nature and should account for the Discover Network US customer base and international alliance partners, Diners Club International franchise environment, and the Pulse business model and client organizations.

Emerging Payments includes New Technologies such as chip-based and contactless capabilities, the mobile ecosystem/opportunities, and prepaid and alternative payment products.

From vision, through strategy and implementation, build a roadmap that assesses and integrates new product features while harnessing existing capabilities to drive growth in creative and innovative ways. This person will drive decision making within the organization, as well as ensure cross functional communication and execution.

The individual must command executive level respect and be a strong communicator both organizationally and with clients. They will be representing DFS at industry events and with the media so strong presentation and interpersonal communication skills will be critical for success.

The person must be incredibly focused on the consumer value prop while ensuring ease of implementation for our partner ecosystem. Additional, the role will require evaluations around investment, partner or build strategies, to ensure we create solutions that grow share and protect our investments.

Senior Associate Business Controls # 19681 -Riverwoods ,IL

The Marketing Operations unit Discover Products Inc. is seeking a Marketing professional to serve as Marketing Business Controls Sr. Associate. The individual will design and lead Marketing Compliance Reviews in all Marketing business units. The individual will monitor and assist business units when developing and implementing Internal Audit, Compliance Review, Regulatory Exam, SOX, Operational Risk and Key Risk Indicator Action Plans. The individual will also compile and monitor Marketing Operational Risk Incidents and Key Risk Indicators. Additionally, the individual will assist in executing Marketing Compliance and Business Operations projects as necessary.

On-Going Marketing Compliance Reviews - 40%

Identify key compliance risks for the Marketing organization and develop review plans to monitor these areas of risk. Execute the reviews on a periodic basis and communicate results to Marketing business unit Directors and VPs. Propose solutions to Business Controls and Marketing business unit management to address issues identified during reviews. Work with business units to implement solutions including active involvement in requirements design, testing, implementation and post install validation.

Monitor and assist business units when developing and implementing Internal Audit, Compliance Review, Regulatory Exam and SOX Action Plans - 25%

Communicate with action owners, typically Directors, to understand the status of action plans and ensure they are closed timely. Provide guidance to business units through the implementation of action plans. Upon closure, develop and execute test plans to ensure actions have been implemented as described.

Operational Risk Reporting - 15%

Ensure Marketing business units report Operational Risk incidents timely and that all incidents are accompanied by action plans that will mitigate any risk associated with the incident. Monitor and assist business units when developing and implementing action plans in response to incidents to ensure they are implemented timely and adequately. Upon implementation, develop and execute test plans to ensure actions have been implemented as described.

Key Risk Indicators (Tracking and Reporting) 10%

Ensure Marketing business units report KRI metrics timely. Monitor reported metrics for deterioration and work with business units to provide action plans when metrics fall below acceptable levels. Review action plans for completion.

Compliance Projects - 10%

Draft requirements documents for Marketing compliance projects. Coordinate meetings with Law and Business technology to have project coordinated. Assist in testing, implementation and post validation efforts.

Project Manager - Marketing Analytics -Riverwoods ,IL

Position provides customized, high quality, statistical models, analysis, and scientific test designs for decision making. Models and analyses are used in production to support Acquisition Marketing strategies and initiatives with a heavy emphasis on Invitation to Apply Direct Response Programs. Candidates have primary responsibility for ascertaining business requirements, establishing project plans, and executing on projects. Working independently as well as directing offshore analytic resources, they design analytic approaches, extract and manipulate information from internal/external data sources, complete all aspects of analysis, model development, evaluation, implementation, and monitoring, using advanced methods and present results to key stakeholders.

RESPONSIBILITIES
(essential functions of the position)

• Ascertain objectives and requirements from business partners and create valid data extraction specifications.
• Prepare presentation of results and recommendations.
• Deliver presentation of results to business partners and/or senior management.
• Support development of models and data as needed, including validation, replacement where necessary, and implementation.
• Research new models and continuously refine and extend models thereafter.
• Advise senior management, clients, and other business partners on the effective use of analytical methodologies, particularly those related to statistics and modeling.
• Research and import new analytical methodologies into the company
• Continuously expand and grow competency in statistical and analytical principles, tools and techniques.
• Perform other duties of similar nature and complexity, as assigned.

Project Manager Retail Partner # 19655 -Riverwoods ,IL

This position will assist in the strategy and launch of new Partners for the Pay with Cashback Bonus redemption option, as well as the growth and management of the current partner, Amazon.com.

Specific Responsibilities:
* Develop a top 10 target list of new Partners for Pay with CBB based on vendor modeling, assessment of sales, and capability of implementation.
* Develop and implement technical requirements in conjunction with Business Technology and Partner for customized implementation for each program.
* Act as project lead with Business Technology to drive development and implementation of signed Partners.
* Support Product Manager for the Pay with CBB Program. This includes monitoring, reporting and interpreting key financial metrics by Partner.
* Analyze cardmember segment data and develop proactive plans to increase cardmember engagement in the program while improving business metrics.
* Develop and implement product feature innovations to address consumer needs, to provide competitive advantage, and to drive improvements in key business metrics.
* Make recommendations regarding marketing strategy to the Marketing Communications team, to be implemented by the team via multiple channels, including statement, account center, and email.
* Monitor and report on competitive environment using various resources, providing recommendations for strategy enhancements where appropriate.
* Work with Finance on redemption forecasting.
* Develop and maintain working relationships with key business partners throughout the organization (Legal, Business Technology, Analytics, Finance, Partner and Prepaid Marketing).

Interfaces with Marketing, Legal, Operations, BT, Advertising, Accounting, Analytics and Finance departments to communicate project requirements and parameters.

Senior Product Manager – Core Products# 19894 -Riverwoods ,IL

The Senior Product Manager is responsible for the strategic development, management and refinement of market-competitive payment products including, but not limited to, consumer and commercial credit devices, prepaid devices, and private label credit programs. The Senior Product Manager will lead a team of product professionals to assure alignment with organizational goals and implementation of product strategies. The Senior Manager will also have hands on, tactical involvement in day-to-day activities. The Senior Manager is a member of the senior management team overseeing product development and management for the Discover Network and, as such, will demonstrate strong thought leadership qualities.

Responsibilities
• Set strategic direction for current and future payment products
• Apply conventional product development methodologies and lifecycle management, incorporating research, validation, testing, documentation, etc.
• Have comprehensive awareness and understanding of market drivers and competitor capabilities
• Oversee marketing and product positioning
• Provide team support to business development teams through preparation of product promotional materials and participation and consultation in client and prospective client meetings
• Oversee training of sales and operational support teams to assure consistent and accurate understanding of product capabilities and requirements
• Maintain product documentation
• Assess and manage vendor relationships in support of card benefits
• Monitor and understand product performance metrics; understand and communicate organizational value
• Coach and develop team members to assure optimal performance and to engender utmost respect for the product team ; serve as role model in behavior and knowledge

Project Manager - Marketing Analytics -Riverwoods ,IL

Position has full cycle accountability for designing and executing standard and complex statistical and business analytical projects to support sales growth initiatives in Portfolio Usage Marketing. Working independently, the person has primary responsibility for ascertaining requirements, establishing valid data extraction specifications, designing project plans, extrapolating and manipulating information from internal/external data sources, and presenting results to business partners.

Responsibilities

?- Interacts with business partners and guides efforts to scope and define project requirements and select appropriate data sources.
?- Designs project methodology and develops commands to extract and manipulate information from specified internal and/or external data sources, using designated programming (SAS), query or scripting language and software tools.
?- Coordinates resources and interacts across functional boundaries as required to successfully complete project.
?- Interprets results, prepares information in standard formats for presentation and advises business partners about results
?- Guides and assists business partners or casual users in other departments with routine statistical / modeling questions and issues.
?- Takes on projects to perform ad hoc research and identify trends or developments that may impact business plans or performance or which may represent opportunities.
?- Engages in continuous learning to maintain a high level of currency and competency in statistical and analytical principles, tools and techniques.

Project Manager - Marketing Strategy #19787 -Riverwoods ,IL

This key marketing consulting role will be responsible for helping develop and deliver meaningful value to the Product and Risk Management business units within Discover Network, all with the goal of driving network volume. This position focuses on marketing strategy – providing strategic input and creative direction with business and client growth initiatives.

The successful candidate will therefore be seen as a versatile marketing professional with both the range and eagerness to be called on for diverse projects, with a special emphasis on gaining deep understanding of business objectives and challenges and crafting elegant strategy solutions.

Project Manager – Global Merchant Marketing Team, Integrated Marketing #19758 -Riverwoods ,IL

As part of the Company’s objective to achieve 100% domestic acceptance, the Discover Network Global Merchant Marketing team works with external and internal partners to execute on a variety of Marketing activities designed to engage both merchants and acquirers in promoting Discover Network acceptance and driving incremental outlet activation and sales volume.

A key aspect of these activities will be to secure acceptance from small to mid-size merchants in targeted merchant categories leveraging issuer partner promotions to drive volume and activation.

Global Merchant Marketing is seeking a Project Manager to support the team in the development and execution of these types of programs. This individual will also be relied upon to participate in other Marketing initiatives including, but not limited to, the management of a key Acquirer partner relationships and supporting other Discover Network teams in effectively marketing their products and services leveraging the relationships the team has built.

This position will report to the manager responsible for oversight of these various strategic Marketing initiatives and activities.

Responsibilities:
• Support team efforts to build programs to close the acceptance gaps amongst targeted merchant categories

• Develop strategic programs with outside companies to co market in efforts to close acceptance gap

• Lead efforts to collaborate with all issuers on the Network to initiate and leverage marketing programs to promote volume and usage

• Develop and initiate unique campaign opportunities to promote discover acceptance at point of purchase with our retained and third party acquired merchants

• Execute and follow-through on approved program concepts from collateral development to expense management to results evaluation

• Develop materials to communicate program design and results to external and internal business partners including Senior Management

• Manage key Acquirer Partner relationships including facilitation of approvals on various marketing initiatives and implementation of numerous marketing programs to support the relationship

• Serve as the liaison between Acquirer Relations and internal business partners in determining the best strategies to leverage issuer promotions to drive merchant activation and volume via various marketing channels.

• Serve as the Acquirer Relations representative on various special cross-functional internal projects as needed

• Assume other Marketing responsibilities as needed or as priorities change

PULSE Marketing Communications Intern #19529 -Houston ,TX

The PULSE Marketing Communications Intern will work on marketing communications projects ranging from writing customer communications materials to assisting with the development of a product strategy to collaborating with staff on the creation of marketing collateral. Internship assignments include work in the following areas: Communications, Marketing, Community Relations and Professional Development.

Internship Track:
The internship is a 10- to 12-week paid summer internship position that offers participants the opportunity to gain real-world marketing communications experience.

The program offers hired participants the following opportunities:
*Broad training focus
*Focused mentoring and coaching
*Meaningful project work
*Introduction to and interaction with management
*Friendly corporate culture