Eastern Datacomm Blog

ShoreTel embraces iPad, other tablets – unlike UC competitors’ proprietary hardware

Best in UC — Wed, 03 Aug 2011 17:23:01 +0000

This article first appeared on Best in UC. Following the overwhelming success of the Apple iPad, it seems that everyone is jumping on the tablet bandwagon. The latest figures from Apple show unit sales topping $25 million in just over 15 months. That may be more iPads than McDonald’s burgers purchased in a similar amount [...]

Help your employees find the love for video conferencing

Best in UC — Fri, 29 Jul 2011 18:08:06 +0000

This article first appeared on Best in UC. Companies are buying into the concept of video conferencing at a healthy clip. But when your company makes the investment in a video conferencing solution, how can you maximize its use by getting your employees on board? First, it’s helpful to recognize the three most common reasons [...]

Does your workforce need smartphones?

Best in UC — Thu, 28 Jul 2011 22:47:27 +0000

The most common mobile phone applications are still e-mail, voice and calendar. So does it make sense to transition your employees from cheaper mobile phones to smartphones? For many workers, smartphones definitely pay for themselves in both savings and productivity. This is particularly true for mobile workers such as salespeople, delivery and repair personnel, and [...]

Does your network need to go gigabit?

Paul Zimmermann — Fri, 22 Jul 2011 19:11:51 +0000

Want to frustrate an employee? Give them a stack of work and a computer, but hamper their productivity with an out-of-date network connection. We have all experienced the annoyance of a slow Internet connection. But as companies adopt more and more bandwidth-hungry applications, it might not be your connection to the outside world presenting a [...]

How to choose a VoIP service provider

Best in UC — Wed, 20 Jul 2011 15:39:34 +0000

This article first appeared on Best in UC. Every business is looking for ways to save a buck these days. For small and mid-sized businesses that haven’t yet made the leap, it may be time to embrace voice over IP (VoIP). Why abandon your existing phone system? Easy: You will save money, not just now [...]

One-button video conferencing pays for itself

Best in UC — Tue, 19 Jul 2011 21:07:59 +0000

A high-end video conferencing system seems like an unattainable splurge to many companies. But in reality, the right video solution can dramatically improve communication, training and other expensive functions across your company, creating both cost-savings and better results. Many of our customers choose LifeSize VideoCenter, touted as the world’s most powerful one-button solution for streaming, [...]

You need a BYOD policy for mobile technologies

Best in UC — Mon, 18 Jul 2011 18:54:04 +0000

This article first appeared on Best in UC. Party in my office. BYOD. As the workforce grows more technology-savvy, most employees have very strong opinions and preferences about the type of phone, tablet and computer they use to do their jobs. A growing movement is seeing workers BYOD – or “bring your own device” – [...]

IP security cameras deliver clear images, benefits

Best in UC — Fri, 15 Jul 2011 14:31:34 +0000

This article first appeared on Best in UC. Is theft just a cost of doing business that companies must accept? We’ve all seen the grainy footage on the news. Robbers hold up a bank or convenience store. Thieves break into a business. But the images are so jumpy, blurry or otherwise incomprehensible, they offer no [...]

Accelerate network access in remote offices

Paul Zimmermann — Thu, 14 Jul 2011 12:00:28 +0000

It seems like a more efficient use of everyone’s time. But document sharing technologies actually create a host of new challenges in the enterprise, both for users and the network. The benefits of share-centric systems are clear. Workers can all access a document and make changes to it, ensuring version control and the preservation of [...]

What – exactly – is unified communications?

Best in UC — Mon, 11 Jul 2011 19:08:31 +0000

This article first appeared on Best in UC. As a technology services company, our most difficult job may not be what you would expect. It’s not the installation of new products or designing effective solutions. It’s not even finding new customers. The toughest part of our job is defining what we do. Because eventually, almost [...]