Electronic Government

The Future Technologies of E-Government

noreply@blogger.com (Unknown) — Wed, 16 Jun 2010 01:53:00 +0000

Link to us: http://sn.im/xggay

Coupled with thoughtful approaches for use, new technologies can offer striking progress in organizational performance and effectiveness. Leaders are considering how to apply major technology waves to the challenges ahead.

The following are some of the technology categories that hold na great deal of potential in improving the effectiveness of government organizations.

Digital Content Services
Privacy and Rights Management
Enterprise Interoperability
Reach and Mobility

Internet References

Improving Access to Government through Better Use of the Web [Online]
        Retrieved 14th June 2010
        URL: http://www.w3.org/TR/egov-improving/

STP2006_5-10-06c_158945_7.pdf [Online, PDF]
        Retrieved 14th June 2010
        URL: http://mi.gov/documents/STP2006_5-10-06c_158945_7.pdf

Governments

noreply@blogger.com (Zac Zen Wee) — Tue, 15 Jun 2010 14:53:00 +0000

Link to us: http://sn.im/xgfx3

Governments work transforms by CrimsonLogic shared information in delivered services for the profit of government, citizen, and businesses. Success in eGovernment since in thr early 90s has put us in a lead role among services provider of capacity. Adept at creating eGovernment solutions that protect investment and too achieve policy objectives with the effective of using public funds. Capability enables us to deliver services from designing and building eGovernment solutions, to operating these services in order to drive substantial and lasting improvements.

Internet References

40ITApplication.pdf [Online, PDF]
        Retrieved 13th June 2010
        URL: http://www.hicss.hawaii.edu/Reports/40ITApplication.pdf

bookPromise.pdf [Online, PDF]
        Retrieved 13th June 2010
        URL: http://www.iitd.ac.in/iceg/pub/bookPromise.pdf

What are the future of E-government in Malaysia?

noreply@blogger.com (Jentzen) — Mon, 14 Jun 2010 12:40:00 +0000

Link to us: http://sn.im/xgfvl

On this poll, I have asked about the future of E-government, people still have doubt about e-government. There are a same number of vote on 2 of the answer which this is the first time this kind of result apear. Both of the answer are totally opposite of each other and this show that people are still not fully understand about e-government.

More Government Agencies In Malaysia Establish Online Presence

noreply@blogger.com (Zac Zen Wee) — Tue, 08 Jun 2010 23:24:00 +0000

Link to us: http://sn.im/x85x5

In Malaysia, amount of government agencies are now increasing and appearing online, assessment programme was conducted by three government agencies which are Multimedia Development Corporation(MDeC), the Ministry of Science, Technology and Innovation(MOSTI) and the Malaysian Administrative Modernisation and Management Planning Unit(MAMPU).

There were 1133 portals and websites were assessed. The ranking of number of international e-government serveys, and most recent by the three government agencies in Malaysia. Government agencies in Malaysia have woken up opportunity to leverage the internet which engage with the residents and visitors.

Internet References

More govt agencies in Malaysia establish online presence [Online]
Retrived 8th June 2010
URL: http://www.futuregov.net/articles/2008/sep/24/more-govt-agencies-malaysia-establish-online-prese/

Technology on E-government include both online services and usage in government offices.

noreply@blogger.com (Jentzen) — Mon, 07 Jun 2010 22:03:00 +0000

Link to us: http://sn.im/x7e0q

Most of the people do know that e-government is something the include both online services and the usage of its technology in government office or document arrangement. However, all these function of e-government was no totally utilize by the government of Malaysia.

Data Warehouse and Data Mining Technologies in Electronic Government

noreply@blogger.com (Unknown) — Mon, 07 Jun 2010 01:02:00 +0000

Link to us: http://sn.im/x7dze

Information is very important for electronic government and it is always in demand. Access to a accurate and latest information has already become vital in today's global marketplace. The government requires larger access to information to support decision-making and operational processes. The government also need wider access to information to facilitate its extended relationships. The information is gathered from various systems and sources and then organized and stored so that it is easily accessible to those who need it and when they need it.

For example, Generic Office Environment is designed to support resource and data management across government. This system allows the search, retrieval and manipulation of information from various forms and sources for daily operations and is location independent.

Mining the data and resources stored in its repository is made meaningful through the Enterprise-wide Information System.

Using Data Warehouse and Data Mining technologies, it is clear that the problem of too much data, too little information can be resolve and relevant information can be classified and found easily when someone need it, this technology also improve government's operational effectiveness.

Internet References

02Whole.pdf [Online, PDF]
        Retrieved 5th June 2010
        URL: http://eprints.utas.edu.au/7981/2/02Whole.pdf

Electronic Government, an International Journal (EG)[Online]
        Retrieved 5th June 2010
        URL: http://www.demo-net.org/services/journals/electronic-government-an-international-journal-eg

EG_leaflet.pdf [Online, PDF]
        Retrieved 6th June 2010
        URL: https://www.inderscience.com/www/EG_leaflet.pdf

Electronic Government

noreply@blogger.com (Unknown) — Wed, 02 Jun 2010 07:52:00 +0000

Link to us: http://sn.im/x00x3

The financial advantage

noreply@blogger.com (Zac Zen Wee) — Wed, 26 May 2010 00:06:00 +0000

Link to us: http://sn.im/wsmwa

Help reduce cost and increase efficiencies

Technology infrastructure for e-government from IBM can help provide a return on investment by:

Integrating applications and procedures within and among agencies - workers can effectively communicate with each department.
Allowing mobility for workers - employees not around at the office can get information very quickly.
Enabling e-participation - citizens have the opportunity to utilize Web-based transactions. Services and convenience are provided to citizens without paying any cost of traditional methods.
Consolidating eServer - you need less staff and less floor space to keep up with servers. Theres no pressure to buy more hardware and hire more people to run the department.

Internet Reference

IBM - Infrastructure solution for e-government from IBM - Malaysia [Online]
Retrieved 24th May 2010
URL: http://www-07.ibm.com/solutions/my/government/solutions/seg/subseg/infrastructure.html

Do you think which country has the best e-government service?

noreply@blogger.com (Jentzen) — Tue, 25 May 2010 07:44:00 +0000

Link to us: http://sn.im/wsmtn

From the poll question, i know that the point of view of people towards a government. People think that the e-government in canada is the best, but I do not know the truth because I never experience the e-government at Canada before.

Multimedia and Content Technology in E-Government

noreply@blogger.com (Unknown) — Sun, 23 May 2010 01:06:00 +0000

Link to us: http://sn.im/wslw8

Electronic imaging and video technology have become advanced in recent years. New hardware and software developments have enhances the ability to capture, store, process, transmit and display still and motion images. Having realized that interpreting and understanding conventional text and numerical computer outputs can be tedious and time-consuming, governments have invested in a combination of visualization software, such as pictorial representations of complex computer calculations and imaging hardware, to overcome these weaknesses and increase productivity.

Do you think Malaysia Electronic Government reach their target?

Internet Reference

UNDERSTANDING MULTIMEDIA INFORMATION SYSTEMS: CONSEQUENCES FOR TODAY AND POSSIBILITIES FOR TOMORROW [Online]
        Retrieved 23rd May 2010
        URL: http://web.simmons.edu/~chen/nit/NIT%2792/049-che.htm

Information and Communication Technologies for Poverty Alleviation/Development Strategies and ICTs [Online]
        Retrieved 22nd May 2010
        URL: http://en.wikibooks.org/wiki/Information_and_Communication_Technologies_for_Poverty_Alleviation/Development_Strategies_and_ICTs

Is the e-government of Malaysia developed enough? [podcast in mandarin]

noreply@blogger.com (Jentzen) — Wed, 19 May 2010 02:40:00 +0000

Link to us: http://sn.im/whvgv

这是一个星期前所张贴在我们的部落格的民意调查。

It has been a week since the poll has been posted up in our blog.

所调查的问题是“你认为在马来西亚的电子政府发展得够吗？”

The poll question is "do you think e-government in malaysian is develop enough?"

从那些来到我们部落格的人，

From the responses of those who visited our blog,

我注意到，其中多于80％的人们都绝觉得在马来西亚的电子政府没有足够的发展。然电子政府在马来西亚已经有7年了。

i notice the 80% of them fell that e-government in malaysia is not develop enough even though e-government in malaysia has been started for the last 7 years which is the time when the MyCard came out.

然而，在过去的7年里，马来西亚的电子政府根本没有变化。

However, nothing have change in the past 7 years. E-government in malaysia is still the same.

不过，从我的朋友那里，

But from a friend of mine,

我得知了马来西亚的电子政府将在2011年完全的发展完毕。

I found out that e-government is going to be complete in at 2011 which is a year from now.

你认为电子政务可以在短短1年内完成？

Do you think e-government can be complete in just a years?

如果想了解更多有关电子政府在2011年的计划，

For more information about e-government in 2011,

请各位到在我们部落格里的另一篇文章看看。

Please pay a visit to the post about e-government in 2011 of our blog.

Electronic Documents Management Technology [podcast in mandarin]

noreply@blogger.com (Unknown) — Fri, 14 May 2010 04:26:00 +0000

Link to us: http://sn.im/w5qdn

首先，

Firstly,

欢迎大家来到electronic government的部落客，也就是电子政府的部落客。

Welcome to the blog of Electronic Government.

在较早前，

In the earlier,

就有向大家提提关于The Technologies for E-Government，

I mentioned about The technologies for E-Government,

简单来说，也就是电子政府的一些科技，

In simple words, it is something about the current technologies use in electronic government.

在当中，

Inside the topic,

有稍微提到的Electronic Document Management，也就是电子文件管理，是非常重要的。

Electronic Document Management is also mentioned and it is very important.

今天我要与大家讨论的就是电子文件管理。

Today, I would like to talk about Electronic Document Management.

关于电子文件管理的重要性，

About the importance of Electronic document management,

就先举个例子，

Quote example to show it out,

Andrew是一位律师，

For example, Andrew is a lawyer,

他正寻找关于政府工作人员的合约已作为参考或对照，

He is finding some contracts of the government worker as a reference,

在电子政府还没电子文件管理的科技前，

When there does not have the electronic document management technologies,

Andrew先生必须在办公室内呆上好几个小时来寻找他所要的文件，

Mr. Andrew need to spend couple of hours to finding for the contracts.

有时候找了一叠有一叠的文件，才能找得到。

He need to find out the contracts among the countless paper.

但，在电子政府有了电子文件管理的科技后，

But, after the exist of electronic documents management technology,

Andrew先生就再也不需要那么费神，

Mr. Andrew no longer need to get in trouble,

他只须开开电脑，

What he need to do is just open the computer,

上网搜寻，

Search for the contract online,

在很短的时间内，

In couple of seconds,

他就能找到他想要的文件。

He will found the contracts or documents.

不只那样，

Moreover,

他还可以找到不同版本的文件。

He can also found out the different version of the document.

虽然只是寻找文件，

Although searching documents is just the action we done everyday,

但，有了这项科技，人民就可以省下许多时间，甚至是金钱。

However, after the exist of this technology, citizen can save a lot of time, and even money.

当然，政府机构在管理文件时，

Without a doubt, when the government agency manage the document,

也变得轻而易举，

it become much more easy,

在管理任何事情时，都会变得更有效率。

Government agency can also done their task efficiently.

由于政府是一个很大的资料库，

Since government is a large "database"

所以，这项科技对电子政府来说是极为重要的。

So that, Electronic Documents Management Technology is very important for electronic government.

Internet References

egov_framework.pdf [Online,PDF]
        Retrieved 10th May 2010
        URL: http://www.nationalarchives.gov.uk/documents/egov_framework.pdf

egov-techgov.pdf [Online, PDF]
        Retrieved 10th May 2010
        URL: http://www.adb.org/Documents/Papers/e-Government/egov-techgov.pdf

E- Government to be finished by 2011 [podcast in mandarin]

noreply@blogger.com (Zac Zen Wee) — Thu, 13 May 2010 15:48:00 +0000

Link to us: http://sn.im/w917t

电子政府推出的领先优势进入信息时代的国家。

The Electronic Government was launched to lead the country into the Information Age.

这将改进政府如何运作以及内部如何提供服务给马来西亚人民。

It will improve both how the government operates internally as well as how it delivers services to the Malaysian.

它旨在改善方便，可及性和与公民和企业互动的质量。

It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses.

它还改善政府内部的信息和流程，提高发展质量，协调和执行。

It also improve information and processes within government to improve the quality of development, coordination and enforcement.

电子政府的目标是，企业和公民谁工作，为马来西亚政府共同受益。

The vision of Electronic Government is for government, businesses and citizen who working together for the benefit of Malaysia.

在视觉上有效地提供服务，由政府向马来西亚的重点，它使政府成为更加适应市民的需求。

The vision focuses on effectively delivering services from the government to Malaysian, it enabling the government to become more responsive to the needs of citizens.

Internet References

MSC Malaysia [Online]
Retrieved 11th May 2010
URL: http://www.mscmalaysia.my/

Electronic Documents Management Technology in E-Government

noreply@blogger.com (Unknown) — Wed, 12 May 2010 05:03:00 +0000

Link to us: http://sn.im/w91yd

In the earlier, I mentioned about the technologies for Electronic Government, in simple words, it is something about the current technologies use in electronic government. Inside the topic, Electronic Document Management is also mentioned and it is very important.

About the importance of Electronic document management, lets quote example to show it out. For example, Andrew is a lawyer, he is finding some contracts of the government worker as a reference, when there does not have the electronic document management technologies, Mr. Andrew need to spend couple of hours to finding for the contracts. He need to find out the contracts among the countless paper.

But, after the exist of electronic documents management technology, Mr. Andrew no longer need to get in trouble, what he need to do is just open the computer, search for the contract online, he will found the contracts or documents within a second. Moreover, he can also found out the different version of the document.

Although searching documents is just the action we done everyday, however, after the exist of this technology, citizen can save a lot of time, and even money. Without a doubt, when the government agency manage the document, it become easier, government agency can also done their task efficiently.

Since government is a large "database", so that, Electronic Documents Management Technology is very important for electronic government.

Internet References

egov_framework.pdf [Online,PDF]
        Retrieved 10th May 2010
        URL: http://www.nationalarchives.gov.uk/documents/egov_framework.pdf

egov-techgov.pdf [Online, PDF]
        Retrieved 10th May 2010
        URL: http://www.adb.org/Documents/Papers/e-Government/egov-techgov.pdf

Is the e-government of Malaysia developed enough?

noreply@blogger.com (Jentzen) — Tue, 11 May 2010 09:42:00 +0000

Link to us: http://sn.im/whvem

It has been a week since the poll has been posted up in our blog. The poll question is "do you think e-government in malaysian is develop enough?" From the responses of those who visited our blog, I notice the 80% of them fell that e-government in malaysia is not develop enough even though e-government in malaysia has been started for the last 7 years which is the time when the MyCard came out. However, nothing have change in the past 7 years. E-government in malaysia is still the same. But from a friend of mine, I found out that E-government is going to be complete in at 2011 which is a year from now. Do you think e-government can be complete in just a years? For more information about e-government in 2011, please pay a visit to the post about e-government in 2011 of our blog.

E- Government to be finished by 2011

noreply@blogger.com (Zac Zen Wee) — Mon, 10 May 2010 08:52:00 +0000

Link to us: http://sn.im/wglim

The Electronic Government was launched to lead the country into the Information Age. It will improve both how the government operates internally as well as how it delivers services to the Malaysian. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. It also improve information and processes within government to improve the quality of development, coordination and enforcement. The vision of Electronic Government is for government, businesses and citizen who working together for the benefit of Malaysia. The vision focuses on effectively delivering services from the government to Malaysian, it enabling the government to become more responsive to the needs of citizens.

Internet References

Flagships - Electronic Government [Online]
Retrieved 8th May 2010
URL: http://library.thinkquest.org/C002264/english/flagship/index.html/

Do you think e-government will face challenges in gaining the public trust?

noreply@blogger.com (Jentzen) — Tue, 04 May 2010 20:24:00 +0000

Link to us: http://sn.im/vzn62

From the chart we know that e-government is still an unknown for the public. But as for those who knows about e-government have also no confident for the government technology. They do not think that e-government can be reliable enough for them. However, these challenges can be solve as long as the government put some effort into improving the government technology.

Malaysia ranks 11 in e-government implementation

noreply@blogger.com (Zac Zen Wee) — Tue, 04 May 2010 13:56:00 +0000

Link to us: http://sn.im/vzlpl

Minister in the Prime Minister's department Tan Sri Dr Koh Tsu khoon reminded the Civil Servants not be too pleased even though Malaysia was placed 11th in world ranking in the implementation of e-government. Malaysia has improved from 25th place in 2007 to 11th in 2008. With the Malaysia Prime Minister, Datuk Seri Najib Tun Razak vision of 1 Malaysia Concept : People First, performance Now, it will further improve our ranking. The minister was commenting on Malaysia's achievement on e-government done by the Brookings Institude of the United States. Dr. Koh also reminded the Civil Servants to improve their productivity services to the public. He also reminded that one must not only use high technology to improve efficiency but also be sensitive in all matters by putting people first. On e-government , Dr. Koh stated that the system should be further expanded by putting up more Kiosks as the source of information to the public. 1 e-government is for 1 Malaysia as it will be more effective by allowing people able to access to information which will bring the people closer to the government. The people in the remote areas in Sarawak are now able to access to internet with the aid of satellites.

Internet Reference

Malaysia ranks 11 in e-government implementation [Online]
Retrieved 4th May 2010.
http://www.mmail.com.my/content/15662-malaysia-ranks-11-egovernment-implementation

Web-Based Technology in E-Government

noreply@blogger.com (Unknown) — Sun, 02 May 2010 02:35:00 +0000

Link to us: http://sn.im/vye49

Now, web-based technology is in Malaysia's electronic government. Citizen or user can always using the electronic government service with web-based technology.

For example, Mr. Jonathan, which is a sales executive works in a shop somewhere beside the Asian Cafe. The previous renewal of his driving license consumed the whole day of his day off, sitting at the Road Transport Department, waiting for his number to be called. This method is very inconvenient and "unclever".

Today, he can strolls over to the cyber cafe beside the Asian Cafe during his tea break, inserts his government multipurpose card which is also known as MyKad to automatically retrieve his driving license information, swipes his credit card and his driving license will renewed instantly.

With the web-based technologies, the government service for user or citizen became more convenient, flexible and simple. Citizen or user no longer need to consumed the whole day time for renew their driving license.

Internet Reference

GIF-Review.pdf [Online,PDF]
        Retrieved 2nd May 2010.
        URL: http://www.apdip.net/projects/gif/GIF-Review.pdf

25june_stachowicz.pdf [Online,PDF]
        Retrieved 2nd May 2010.
        URL: http://www.ec-gis.org/Workshops/10ec-gis/papers/25june_stachowicz.pdf

Multipurpose Card

noreply@blogger.com (Zac Zen Wee) — Tue, 27 Apr 2010 13:41:00 +0000

Link to us: http://sn.im/vtwuz

The National Multipurpose card seeks to develop a common platform for a Multipurpose Card (MPC) that enable government to implement smart card without duplicate effort and investment. The MPC implemented through the GMPC and PMPC projects. In result, GMPC and PMPC are the developer of MyKad and Bankcard.

The objectives of the MPC Flagship Application are :-

to provide government and payment application.
to improve security convenience of existing and new applications delivered on the MPC platform
to provide improved services to customer

MyKad equipped with secured 64k microprocessor chip was developed by the National Registration Department (JPN) and ICT agency. MyKad has multiple uses which includes National ID, driving license, passport information,health information, Touch N Go, MEPS cash, ATM and public key infrastructure. The development and the use of the chips based Bankcard with Malaysian Electronic Payment System (MEPS) started in 2000. Bank Negara Malaysia are the main agency to carry out the implementation. The Bankcard contains three payment such as ATM, E-Debit and MEPS Card. The use of the Bankcard means cashless payment. It can be used in retail, vending machines, car parks and transport. The use of the PMPC project (ATM, e-Debit and MEPS cash) started in early 2001. The Bankcard was officially launched on 28 February 2003.

Internet Reference

E Government [Online]
Retrieved 26th April 2010.
URL: http://www1.american.edu/initeb/ym6974a/egovernment.htm

What service should E-Government provide?

noreply@blogger.com (Jentzen) — Mon, 26 Apr 2010 15:08:00 +0000

Link to us: http://sn.im/vtwtu

People who knows about e-government are mostly the younger one. Therefore, the services that people most likely want to have it voting and voter registration. This is because with the registration online, people do not have to rush to a place to register in order to have the right on Malaysia which is voting. On the other hand, Renewing driving license is also one of the high demand services with people want. Usually, if we want to renew our driving license, we have to wait for a long time in order to do that. But if the services is online, it wont save a lot time for both the citizen and government.

The Technologies for E-Government

noreply@blogger.com (Unknown) — Fri, 23 Apr 2010 23:20:00 +0000

Link to us: http://sn.im/vtx7n

The government of Malaysia has taken up the challenge of implement the E-Government. To become succeed, E-Government in Malaysia need to reinvent the way it provides services and interacts with the citizen or client, to become more efficient and convenient and increase the accessibility of public sector services. In the other words, The E-Government need to improve the technologies.

Web-based Technologies

Electronic Forms

Workflow Management

Calendaring and Scheduling System

Video Conferencing

Knowledge Management

Electronic Document Management

Multimedia and Content Technologies

Data Warehouse and Data Mining

Digital Signatures

Internet Reference

Roslind Kaur.pdf [Online, PDF]
        Retrieved 24th April 2010.
        URL: http://dspace.fsktm.um.edu.my/bitstream/1812/79/1/Roslind%20Kaur.pdf

KM Best Practices Training Tool Kit.pdf [Online, PDF]
        Retrieved 24th April 2010.
        URL: http://www.eg2km.org/download/KM%20Best%20Practices%20Training%20Tool%20Kit.pdf

Do people know about E-government

noreply@blogger.com (Jentzen) — Mon, 19 Apr 2010 13:06:00 +0000

Link to us: http://sn.im/vmguy

From the chart, we know that e-government is something that people already know but no body cares and ask about it. Besides, e-government is something that not widely use in Malaysia. Therefore, it's not a surprise that people don't really understand about it. Don't you think so?

An Integrated Approach - Electronic Government

noreply@blogger.com (Zac Zen Wee) — Sun, 18 Apr 2010 05:15:00 +0000

Link to us: http://sn.im/vlr8z

For the last two decades, the Government has been spending more than three billions Ringgit on ICT software, telecommunications equipment, project management and systems development. To improve daily operations and services, programs like information System Plan (ISP) were used for each ministry and other agencies which aim at sharing of common information systems among government agencies. Large allocations were given to ministries which contributes towards government revenue collection like road transport department, immigration department, royal Malaysian Police and National Registration department. Agencies like the Social Security Organization and the office of the Register of businesses for the country were not neglected too. With E-Government programs the government department and agencies were heading towards an era of modernization and efficiency using information technology and multimedia and coordination.

Internet Reference

InSighTs-vol03.pdf [Online, PDF]
        Retrieved 17th April 2010.
        URL: http://www.mastic.gov.my/portals/mastic/publications/warta/Insights2005/vol%203/InSighTs-vol03.pdf

e-Government initiatives of Malaysia [Online]
        Retrieved 18th April 2010.
        URL: http://www.egovonline.net/articles-list/47/3764-e-government-initiatives-of-malaysia.html

Implemention structure of the Malaysia E-Government

noreply@blogger.com (Unknown) — Sat, 17 Apr 2010 10:29:00 +0000

Link to us: http://sn.im/vjuqi

Click to Enlarge

The figure above showed the program management structure. As shown in the figure above, the highest level of the E-Government implementation structure is the E-Government Steering Committee, which is chaired by the Chief Secretary to the Government. MAMPU acts as the secretariat to the E-Government Steering Committee. Besides that, the E-Government Programme Management Group is chaired by the Director-General of MAMPU. The Director-General of MAMPU has the responsible for the overall planning, monitoring progress and coordination of cross-project issues. In the other hand, project management divided into two groups, Project Implement Team which supported by agencies and consortium; Project Support Team which supported by MAMPU and consultants. By the way, The sub-teams also supported by the Agencies and the consortium.

Internet Reference

april07.pdf [Online, PDF]
        Retrieved 16th April 2010.
        URL: http://2399785.mx.egovonline.net/uploads/magazine/april07.pdf

session3.pdf [Online, PDF]
        Retrieved 16th April 2010.
        URL: http://www.adb.org/documents/Books/Role-Public-Admin-Building-Harmonious-Society/session3.pdf