My goal in this blog post is to prove to all of you parents, once and for all, that your child’s attitude doesn’t have to interfere with your ability to help them change their behavior. Believe me, even though they may be shouting “I don’t care” there are still ways to parent effectively.

Here are four different situations that trigger your child to say ”I don’t care.” I’ll tell you what your child really means when he or she goes there — and most importantly, you’ll be equipped to handle it the next time he or she says, “I don’t care!”

Situation #1: Kids learn quickly what kinds of things to say that pound (forget push!) your buttons and how to invite you to arguments that you can’t resist. James Lehman often reminds us that kids would much rather argue about something than do what we’re asking of them. Some parents have a huge button with neon flashing lights on it, detailing their frustrations about whether or not their child cares and what kind of attitude their kids carry into situations and tasks. Again, if this is you, it hasn’t gone unnoticed by your child. Saying “I don’t care” is effective bait to lure parents into arguing about how they think their child should feel.

How to handle it: Say something like, “It’s okay that you don’t care, but it’s your responsibility  to do your chores,” then walk away.

Situation #2: As a parent, you use your authority to make rules and set limits that will help teach your children the acceptable and unacceptable ways to behave. Let’s face it, having other people decide things for you can create feelings of powerlessness — and kids feel that just like anyone else. Not only that, but many times children don’t know how to get what you want from other people appropriately or how to deal with different situations. So, at times kids will say ‘I don’t care,” merely as an expression of their feelings of powerlessness.

How to handle it: Don’t take their words at face value and don’t make it that easy for your child to convince you that you don’t have power. There needs to be consequences for behavior. Don’t let your child manipulate you out of holding them accountable.

Situation #3: This next one is huge, and the most common trigger that I come across on the support line. If you’re not using time and task-oriented consequences, then your child has no goal to work towards in order to regain privileges. With no goal or end is sight there isn’t a reason for your child to participate in working on the behavior. They give up and basically don’t care what happens, because they don’t have any investment in producing different results. Not only is it important to be clear on what will go on restriction for certain behaviors, but it’s just as important to lay out exactly what your child will need to do and how long they will need to do it in order to obtain a normal status again.

How to handle it: Don’t focus on removing privileges, give your child an opportunity to earn things back by practicing skills and desired behaviors. Read this article on time and task-oriented consequences (http://www.empoweringparents.com/Consequences-Dont-Work-for-My-Teen-Here-Why-and-How-to-Fix-It.php)

Situation #4: “I don’t care” is a handy and readily available excuse kids use to avoid taking responsibility. They’re basically giving you a reason why they think they don’t need to change or solve the problem differently. For kids it’s a serious obstacle to being able to solve their problems differently. I think that “I don’t care” becomes the motto of defiance for older kids who have moved on from the less evolved plea of “That’s unfair.”

How to handle it: Any time your child is trying to justify inappropriate behavior by using faulty thinking, it’s an opportunity for you as the parent to challenge it and reframe things so that you’re highlighting what the actual problem is. For instance, “It sounds to me like you think the rules about doing your homework don’t apply because you’re not interested in math. You need to have a plan on how you’re going to get it done.”

Tina Wakefield has been a Parental Support Line Advisor for the Total Transformation Program for 4 years. If you are a Total Transformation customer, you can access the Parental Support Line for help with challenges you’re experiencing with your child. Read the complete bios of all our contributors and parent bloggers here.

• Instruct your child appropriately

• Work to understand their temperament

• Help your child learn from their inappropriate behavior

Remember, teaching accountability by giving consequences can start at the beginning, when your child is still small — in fact, it’s one of the most important things you could ever teach them. The key is to do it as effectively as possible!

Here is one simple rule of thumb: When instructing your child, use a matter-of-fact tone. It’s hard for children to pay attention to exactly what you’re saying when they sense that you’re upset or angry.  Besides, you want to model the behavior you want them to learn.  Give instructions in such a way that it tells the child that you expect them to master self-control at some point.  Experiencing a consequence in the moment is important for this age, but take time to calm down first if you’re feeling frustrated.

If you find yourself at odds with your child a lot, maybe scratching your head and wondering where they’re coming from, take a minute to consider their temperament. It may be different from yours. Notice your child’s attention span, activity level, how they react toward people or any sensitivity to their environment, and pay attention to their moods and the intensity of their emotional responses. Here are some examples of things to look for:

• Really energetic kids may have a hard time stopping themselves, could be more impulsive and will need a lot of “hands-on” coaching from parents.

• Children who are withdrawn may need more encouragement and time to respond, and might rebel if pushed. They may also need tasks broken down for them: “Here’s what to do first. Now do this.”

• Emotionally sensitive kids may feel too responsible or overwhelmed.  Make sure you’re focusing on behavior and skills and not “why” they did something inappropriate.

• Environmentally sensitive kids need to have the over-stimulation reduced.  When they’re over-stimulated, they might not hear you when you’re talking to them. They might do best after taking a calming time-out.

• Those with short attention spans might have trouble carrying out a request with a lot of steps. Break the request down to one instruction at a time for them.

It’s very important to understand your child’s temperament along with their skill level.  James Lehman says, “Start where your child is at and coach them forward.” This means you should try to understand their capacities and challenge them to do just a little bit better. For example, one of the best ways to help them learn skills is to do tasks with them. Also, it’s important to realize that It’s not necessary at this age to require a child to do their “chore” on their own.

Most of the time, when your young child is acting out or behaving inappropriately, just redirecting them will be enough. If the child clearly understands that the behavior is not acceptable and yet does it anyway, try to keep the consequence directly related to the behavior. Consequences that are too harsh or that take away an unrelated possession or privilege will not help your child understand the connection between what he has done and the consequence.

To increase your child’s understanding, connect his behavior to a result or a consequence with the words you use when correcting him.  “If you keep throwing that toy, it will break and you won’t have it to play with anymore.”  [Consequence: time-out the toy.] Here are some other examples of appropriate consequences — and how to give them:

• “If you can’t calm yourself down, you’re going to have to go to your room and rest for awhile. You can calm down in there.”

• “If you don’t help clean up, it will take longer and we won’t have as much time to play.”

• “You could get hurt. I’m going to stop you from doing that.”

Giving consequences to a young child and holding them accountable takes a lot of energy and patience, because your child will need a lot of rehearsal and repetition at this young age to learn to cope with his feelings and master skills. But take heart — you will eventually be rewarded with better behavior!

Carole Banks is a Parental Support Line Advisor for the Total Transformation Program. If you are a Total Transformation customer, you can access the Parental Support Line for help with challenges you’re experiencing with your child. Read the complete bios of all our contributors and parent bloggers here.

National, International or Galactic, I could lead them all.  Because I was in charge of the world — or at least the small cosmos of my family — micro-managing down to the most minute detail.

Until that bubble burst and I realized I could control nothing other than myself, my own decisions and my own reactions. That day a new world opened up for me, although I readily admit that every so often I slip through a trap door to that former place.

It was our son’s substance abuse and the realization that I couldn’t fix it or “make him stop” that did it. I realized I could only control my own reactions– which I have learned is most effective when the approach of getting out of the way and allowing natural consequences to take place is also followed.

Of course, it’s always easier to see this in someone else’s situation rather than one’s own, but the recognition of it in others is also a help in implementing the lessons I learned.

Not too long ago one of the dramas of a control freak mother playing victim unfolded right before my very eyes. It could have been me not all that long ago…

I could so identify.

“Jeannie” arrived at the health care facility where I was working after dropping her younger son off at basketball camp. Her older daughter was babysitting and took her kindergarten-aged sister with her, and that left only her oldest son, a junior in high school, asleep at home.

Just before eleven Jeannie frantically started trying to reach her son to make sure he was awake. She had enrolled him in a college level math class because she felt the teacher at his former school hadn’t done a good job teaching. He hadn’t gotten a good grade and didn’t understand the math, but it was absolutely the teacher’s fault.

“Doesn’t he have an alarm clock?” I casually asked.

“Yes, but he might not hear it, so I’ll just call him to make sure he’s up.”

I had been there, done that — and learned that it only led to massive anxiety and headaches on my part.

When more than a dozen phone calls had been unsuccessful in determining whether her son had left the house or not (“Hopefully he’s up, maybe there isn’t reception; he has to go to class…there’s a test today…”) she finally called the neighbor to see if his car was still in the driveway— which would answer the question about whether he had left for class or was still asleep.

“He was up till five this morning, I had a feeling he might oversleep,” came the next statement.

“Why was he up so late?” I questioned.

“He was doing his homework, but he didn’t start till eleven, but he’s on steroids for his asthma, so he has a hard time sleeping.

What my recovering control freak ears heard were multiple rationalizations and excuses for his lack of responsibility, which were confirmed when she started fuming to herself that he had no difficulty getting up for football practice.

When her neighbor called back to confirm that his car was still in the driveway, she feverishly went to work to decide how to wake him up from her remote location at work (where productivity was way down). Calls to her daughter and husband followed, in which blaming words started to fly.

Her daughter wouldn’t go to the house to bang on the door, and her husband blamed her for not being personally present to haul her son’s self-induced weary body out of bed. More arguing with her husband followed, and the blame game continued.

She finally reached her son, who refused to go to class because he was already late.

“What will his consequence be for missing class? I asked.

“Consequence?” she asked pausing before responding that she had half a mind to not let him play in his ball game that evening, but her husband wouldn’t agree, so in all likelihood there wouldn’t be a consequence.

“He has to take and pass this class,” she offered as I simply continued to listen.

“Why is that, and by the way, who’s idea was it for him to take the class?” I answered.

“Well, he’s changing schools next year, and because the teacher did such a lousy job of teaching math this year I decided he really needed to take this class so he wouldn’t flunk out of math at the new school next year.” She added, almost as an afterthought, “Oh, it was my idea, he wasn’t too happy about it.”

It turns out they had bought a house in a neighboring town so he could enroll in that school district tuition-free to play on a more competitive football team. It appeared that setting him up in his third school in as many years so he could play ball on a winning team was the primary motivation.

But her oldest son wasn’t the only one calling the shots and getting his way in the family.

Conversation revealed that her youngest daughter has an upcoming appointment with the Pediatric Dentist because she doesn’t brush her teeth.

“What do you mean she doesn’t brush her teeth?” I questioned.

“Well you know, things unravel by the fourth child, she keeps eating after dinner and I just can’t make her brush her teeth.”

“Nicole is my fourth child, and she brushes her teeth twice a day,” I noted.

“Well, she just doesn’t listen to me,” Jeannie sighed.

I remained silent and thought about how I could encourage my friend to shift the balance of power, responsibility and entitlement in her family. Or things would only go from bad to worse…trust me, I know.

But perhaps most valuable was the lesson it held for me; a lesson of how slippery the slope back to micromanagement and control freak mode is for those of us who are wired that way and love the illusion of the perfect family—and get really uncomfortable with the embarrassment our kids might cause us.

There are natural consequences to all decisions, and sometimes they are really hard. But our kid’s behavior will change as parents consistently parent and don’t abdicate those roles in favor of excuses and a life on easy street for their kids.

It was a valuable reminder to me to hold firm, love and allow natural consequences to take their course while managing my own behavior.

Have you had similar epiphanies? When have you had to let go — and what happened?

Kathy Pride is an author and parent blogger for EP. Read the complete bios of all our contributors and parent bloggers here. If you’d like to blog for EP, please contact us at editor@empoweringparents.com!

I think that parents often have a hard time getting to the bottom of this because not only is it an aggravating behavior, it’s one that parents mistakenly view as an attack on their authority. That can be a possibility with an older child who may be dropping rude comments in front of younger siblings, in the form of, “Don’t listen to Mom, she’s stupid and has no idea what she’s talking about.” I’ve had parents on the Support Line tell me that this happens with adolescents as well as even younger children.

And here’s what I tell them: You need to have a sense of what your child is trying to accomplish by behaving this way in order for you to effectively take the right steps. Assess what’s going on for your child. Is it boredom, poor impulse control, anxiety, attention-seeking behavior? These are all examples of the problem your child may be attempting to solve when badgering and bossing a sibling (or siblings) around.

Here are a few things to keep in mind if this is happening at your house:

• Variables like age and personality can easily set the stage for annoyance. That can be a common trigger for a child’s inappropriate behavior — and harassing a sibling with constant demands might be their way of responding.

• Keep in mind that if you have a large family, your child may actually think they’re being helpful and making it easier for the parents if they dole out directions. In this case, I would recommend that you praise their intention and guide them towards more acceptable ways of contributing.

• The behavior might be at a point where ignoring it in the moment may be enough to discourage it. In other cases, you will have to set a clear limit with your child by letting them know that giving other kids in the home orders isn’t okay.

• When things are calm, sit down with your “bossy” child and coming up with a visual cue together that you can give them in the moment when they’re struggling with the behavior. Let them know that this is going to be your way of reminding them to stop and take a break, because they’re caught up in focusing on a sibling in a negative way.

• It’s also very important to sit down individually with the other children involved so that they have a plan for how to deal with their “bossy” sibling. Make it clear that you expect everyone to be involved and work on what you’re coaching them on.

• Look for those moments when your child has been successful and positive in their interactions with a sibling and make a big deal about it! When a parent can be specific with their child about what they saw and liked about an interaction, not only does it give tremendous encouragement, but it makes their child feel respected and loved.

So remember that the best way to help your child overcome the obstacle in this situation is to know what’s happening for them; it’s not enough to stop at the fact that they just like being bossy and enjoy getting on everyone’s nerves! You may feel that way from time to time, and that’s natural, but as James Lehman would say, “When a child acts out, they’re just trying to deal with their thoughts, feelings, and perceptions the best way they know how.”

Tina Wakefield has been a Parental Support Line Advisor for the Total Transformation Program for 4 years. If you are a Total Transformation customer, you can access the Parental Support Line for help with challenges you’re experiencing with your child.

Please send all entries directly to editor@empoweringparents.com.

“My kids are making me crazy,” my sister said.  “How am I supposed to get any work done with their constant fighting, yelling and arguing?”

I listened and shared stories of my own kids: backtalk, whining, complaining, and in-fighting.

Ahhhh, summer.

It’s usually around this time that I get a surge of phone calls from friends and neighbors, all of whom are wonderful parents, but who begin to doubt their sanity as the lazy days of summer pass.  If you have kids, you know the drill:  boredom, complaining, sibling arguments, sassiness, yelling.  What’s a parent to do?  Below are some tips to help make your summer and your family a little more manageable.

• Have a family meeting.  You can also meet one-on-one with each of your children if necessary. Make it clear that bossiness, yelling, and fighting will have a consequence, which in our house means picking out an extra chore from the jar.  Extra chores also go to those who whine, complain, talk back and hit.  There’s nothing like dog-poop pick up duty to make a 12 year old reconsider talking back!  Here’s a twist we use in our house: extra points go up on the white board for those caught being good.  Good behavior includes using manners, not arguing about chores, talking nicely to siblings, and doing something without being asked.  After 25 points we all go out for ice cream.

• Don’t overbook.  If your family is anything like ours, the entire school year is a constant flurry of activities:  sports, piano, homework, chores.  For us, summer is about taking it easy, as much for the kids as for me.  Of course you want your kids to do some fun activities, but if you are constantly driving and feeling anxious, you are doing too much. Remember that allowing your kids down time to read, ride bikes, use their imaginations, or just be lazy is a very important part of their development.

• If you work, plan one fun activity a week you can do with your kids. If you work full time and pick your kids up in the evening, usually everyone is hot, tired, and probably a little crabby.  To work around this issue, try to plan one activity each week the whole family can enjoy.  Examples can be take-out dinner and a picnic at a park, an evening trip to the pool, a movie night or game night, or going out for ice cream after dinner.  This way everyone has something fun to look forward to, and you can use this as leverage if your kids start acting up.

• Plan time away from your kids.  Even if you work full time, you still need to re-energize your battery.  All parents need a night out with each other, even if it is for one hour to take a walk.  If you are a stay-at-home parent try hard to schedule a few hours one day a week with a baby sitter to just get out of your house and away from your kids.  There are usually a whole gaggle of middle school girls who would love to earn a few dollars to play with your kids!

• One-on-one time.  Lastly, our family has a long standing tradition where each child has a special day or evening to spend alone with us.  My kids call it “mommy and me day” (or daddy when it’s his turn).  Whether you have one child or five, it is very important for your kids to spend some one-on-one time alone with you.  It doesn’t have to be a big ordeal—go out for lunch, see a movie together, take a hike, or go swimming.  Kids feel energized by the time that they have your full attention.

By following these rules, we’ve been able to tone down the summer squabbling in our house to bearable levels — and believe it or not, lately I’ve been catching my kids having fun together and even (gasp!) playing nicely!

Since the invention of summer vacation, kids have been making their parents crazy.  But even though it can be trying at times, summer is a great opportunity for your children’s brains and bodies to relax.  It’s a time to try new activities, declare some independence from parents, learn a new skill, play and just be a kid.

(And if all else fails, remember:  school is only a few months away!)

What do you do in your house when the sibling fighting starts? Any tips or questions for Dr. Joan? Ask them here!

Dr. Joan Simeo Munson is a contributing writer for Empowering Parents. Read the complete bios of all our contributors and parent bloggers here. If you’d like to blog for EP, please contact us at editor@empoweringparents.com!

In her comment, Laura asks, “We are going on an extended family camping trip together next week. I don’t want to be in the middle of this battle [between my boyfriend and my 13 year old] and want them to work it out: what suggestions can I give each of them & myself throughout that week?”

The important thing to keep in mind, regardless of what you’re working on as a family, is to focus on the behavior and not the attitude, as James Lehman recommends. It’s not plausible to make someone feel a certain way about something or someone else. Making demands on a child’s emotional experience is a losing battle.

I think another important thing to remember is that children don’t have a sophisticated way of expressing their own discomfort about a situation. In many areas, kids are powerless and don’t get to decide a lot of what their life looks like, including a new member of the family in the form of a step-parent. Who mom or dad chooses to be with is exactly one of those things that kids don’t have any control over. Keep in mind that we’re not expecting the child to admire, approve of, or appreciate the step-parent, but to follow the rules of how others in the home are to be treated — even if they’re disliked.

Laura and anybody else in this situation would want to focus on teaching their child problem-solving skills.  In Laura’s case, she can communicate to her daughter that it’s an expectation that they do things together as a family and that’s not negotiable. I would also suggest that Laura challenge her daughter on what she can  do to help get through the camping trip.

As a parent “caught in the middle” I think it’s important to be firm that you want compliance on this issue, but open to helping your child figure out what can happen to make getting along or being pleasant easier.   Let your child know it’s not okay to be rude or abusive because they don’t like someone.  There should be consequences if they overstep the line.  Ask them what can they can do differently in the situation, and how can they express their frustration or annoyance in appropriate ways.

Not only is it necessary and healthy for the adults to be able to share their worries, concerns, fears, and challenges with one another, it’s also important for the children concerned to be able to do that with their biological parent as well.  Still, your child should be held accountable for talking appropriately to all family members and spending time with the family, regardless of their feelings.

The adjustment period for a fledgling family will require work on everyone’s behalf and it will be a process of learning and growth. Know that getting along and co-existing as a blended family can get easier with the right tools.  Taking a positive stance that everyone is doing the best they can in managing their feelings, perceptions, and thoughts can carry you a long way on this bumpy journey.

Tina Wakefield is a Parental Support Line Advisor for the Total Transformation Program. If you are a Total Transformation customer, you can access the Parental Support Line for help with challenges you’re experiencing with your child.

Boy, was I wrong.

The ol’ rock tumbler of life has a way of smoothing out those rough spots eventually, though.  After a few years on my own, I learned quickly that I didn’t know everything and that maybe Mom and Dad were right about some things. By the time I was in my twenties, “some things” changed to “a lot of things,” and by the time I had my son, I was asking my mom, “How did you ever put up with me when I was a teenager?” (My mom’s answer? An emphatic, “Well, it wasn’t easy!”)

I was so rebellious, in fact, that in my twenties, parents in my hometown started coming up to me and telling me that I’d given them hope that their own kids would turn out OK. (My mom taught in the local public school. I’m guessing I was an example in many a parent-teacher conference.) It was humbling, but I have to say that it served me right.

So the question has become, do we tell our kids the truth about our rebellious years? Or varnish it a little?

My husband, the Catholic Schoolboy rebel, has one unequivocal response? “Lie.”

“Absolutely we should lie!” he says. “Otherwise, we won’t have a leg to stand on when Alex gets to high school and starts dealing with peer pressure.”

Friends of mine have come down on both sides of the fence. Some say, “No, I’m going to tell my kids the truth, but talk to them about making good choices at parties or when they’re with their friends.” And others are in the, “No-way-would-I-ever-tell-them-what-I-got-up-to-in-high-school!-That’s-just-asking-for-trouble!” camp.

As for me, I haven’t decided yet — and luckily, we have a few years before my son will start asking those difficult questions.

So I’m curious: what do you think parents should do in this situation? Come clean, or stretch the truth? And what have you told your kids?

I find I am in the process of analyzing my own values and behavior all over again, because my pre-teen daughter questions what I do — and always lets me know when I’ve slipped up! My truth-seeking eleven-year-old, who can’t see the pile of clothes on her bedroom floor, will notice even the slightest deviation within Mom’s mood or behavior. Lately her finger seems to have constant tension on the trigger that, when pulled, will fire my own truths at me and knock me to my knees.

Recently, we took a mini-road trip together. She and I and our newest family member, my 16-month-old baby James, traveled by train, bus and auto from Northern California to Phoenix, Arizona over four days.

The trip was challenging on many levels. Not only was I vacillating between states of chasing or restraining James, but my choices were constantly being questioned by my daughter. “Mom,” she’d say, “Why are we eating ice cream? We don’t eat ice cream at home.” Or, “WHAT are you doing, Mom? You’re making a turkey sandwich?”

We’re quasi-vegetarians at home and general health-nuts, but on the road with just me and the two kids, I was plagued by fatigue and, like most other American parents who are chronically worn-out by juggling work, school and home, I was looking for the next comforting thing. In my case, a hot fudge sundae or the convenience of making lunch at my dad’s house.

My daughter’s awareness has me re-analyzing my own values, not just the ones I want to instill in her, but the ones I personally adhere to. Lately I’ve been asking myself, “Am I really an adult worth emulating if I sometimes step outside my own values?”

What is it about the pre-teen age that shakes things up again so completely?  Can anybody else relate to what I’m saying?

Empowering Parents welcomes Heather W. Soderquist to our Parent Blogger team! Read the complete bios of all our contributors and parent bloggers here. If you’d like to blog for EP, please contact us at editor@empoweringparents.com!

One thing I learned early on was that it didn’t work to be in charge of disciplining or correcting my stepson.  I thought it was best for my husband to carry out consequences and discuss problems.  Even though my stepson is usually receptive to my directions, I don’t want to assume a position where I’m the primary authority figure.

If I was in charge of disciplining my stepson, I believe my home would be ridden with anger and tension.  Instead, by supporting my husband as the primary authority with my stepson, my relationship with him has had a winning chance to form and deepen through the years.

Here’s the deal: I see myself more as a “bonus coach” to my stepson than anything else. I think most of my work lies in reminding him of family rules and expectations.  That has proven to be the most effective way to create a culture of accountability in our home, as James Lehman advocates.  I’m not saying there aren’t times when I want to jump in and “take over”, so to speak, but I know I’d be overstepping my husband’s obligation to teach and guide. Those tasks go smoothly between the two of them because they’re built on that special parent-child connection.

Of course, each blended family is different; and there are many different variables that influence the situation.  Speaking from my own experience, I think that one of the biggest challenges lies in the  emotions involved in a blended family situation.  (Feeling threatened is a prevalent one.) Emotions can get complicated and muddle up the clear and open communication that should be taking place.  It can also be tempting to place all blame on the biological parent for what’s not working.  Believe me, there is no virtue more valuable than tolerance when it comes to being a stepparent!  It’s so important to hold the belief that your spouse is doing the best they can.

I think it’s good to remember that a blended family is still, at its core, a family.  The simple truth is that blended families need a lot of what any other family requires to be healthy and happy. Here are a few things that I’ve learned over the years:

• Spend time together.
• Respect the feelings of other family members, as well as your own.
• Try your best to get on the same page with your spouse so that you can be a united front—don’t underestimate how powerful that is.
• Discuss in private with your spouse what the expectations for your kids will be and how it will be handled when the rules get broken.
• If something goes awry, don’t step in and assume control — let your spouse finish and follow up with your stepchild afterward.

Finally, don’t forget that you can’t make your stepchild like you, no matter how much you might want them to do so. I know that it can be tough not to take that personally sometimes.  I like to remember (and strongly believe in) this statement by James Lehman:  “If you carry yourself with respect, kids will find things to like about you. This is because kids want to like people who they respect.”

I truly believe if you carry yourself with respect, your stepchild will eventually respond.

Do you have any questions about blended families, or advice you’d like to share with other stepparents? Please share your comments here!

Tina Wakefield is a Parental Support Line Advisor for the Total Transformation Program. If you are a Total Transformation customer, you can access the Parental Support Line for help with these and other challenges you’re experiencing with your child.