tag:blogger.com,1999:blog-57111037712396917872024-09-07T19:04:51.752-07:00Anonymoushttp://www.blogger.com/profile/15419930046182032271noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-5711103771239691787.post-48760238602388824212012-06-02T05:30:00.001-07:002012-06-02T05:32:16.015-07:00<div dir="ltr" style="text-align: left;" trbidi="on"> <br /><a href="http://energyhvac.blogspot.ca/">Home</a> / <a href="http://energyhvac.blogspot.ca/p/customer-service.html">Customer Service</a> / Commerical Products<br /> Energy and HVAC providers in your area respond to commercial customers to help them with:<br /> <ul style="text-align: left;"> <li>Installation of commerical heating and cooling appliances.</li> <li>Installation of entire heating and colling systems in new building constructions.</li> </ul> </div>Anonymoushttp://www.blogger.com/profile/15419930046182032271noreply@blogger.com0tag:blogger.com,1999:blog-5711103771239691787.post-31353820175949560882012-05-30T09:22:00.000-07:002012-05-30T09:22:01.051-07:00<div dir="ltr" style="text-align: left;" trbidi="on"> <a href="http://energyhvac.blogspot.ca/p/customer-service.html">Customer Service</a> / Non-HVAC Products<br /> <br /> Below is few examples where a estimate can obtained over the phone from your HVAC and Energy Supplier:<br /> <br /> <h3 style="text-align: left;"> Connect Appliance</h3> Installtion of a newly purchased gas line.<br /> Repair of a supply line to your appliance.<br /> <br /> <h3 style="text-align: left;"> Disconnect Appliance</h3> Disconnect of gas appliance.<br /> <br /> <h3 style="text-align: left;"> Relocate Appliance</h3> Moving the gas appliance from one location to another&nbsp;within the house<br /> <br /> <h3 style="text-align: left;"> Water Heaters</h3> <br /> <h3 style="text-align: left;"> Chimney Liners</h3> Chimney liners are sold in conjuction with installtion of water heaters or furnace.<br /> <br /> This is a preliminary quote. Upon inspection a firm quote will be provided.</div>Anonymoushttp://www.blogger.com/profile/15419930046182032271noreply@blogger.com0tag:blogger.com,1999:blog-5711103771239691787.post-44642637575873045662012-05-30T09:02:00.002-07:002012-05-30T09:02:43.484-07:00<div dir="ltr" style="text-align: left;" trbidi="on"> <a href="http://energyhvac.blogspot.ca/p/customer-service.html">Customer Service</a> / HVAC Products<br /> <br /> The following products require a visit by a specialist from your HVAC supplier:<br /> <ul style="text-align: left;"> <li>Natural Gas Furnaces</li> <li>Central Air Conditioners</li> <li>Ductless Split Air Conditioning Systems</li> <li>Heat Recovery Ventilation</li> </ul> <br /> The following products are priced over the phone by a member of the sales support dept.<br /> <ul style="text-align: left;"> <li>Humidifiers and condensate pumps</li> <li>Electronic and synamic air cleaners </li> </ul> </div>Anonymoushttp://www.blogger.com/profile/15419930046182032271noreply@blogger.com0tag:blogger.com,1999:blog-5711103771239691787.post-42038464543669632052012-05-30T08:41:00.002-07:002012-06-02T05:42:57.198-07:00<div dir="ltr" style="text-align: left;" trbidi="on"> <a href="http://energyhvac.blogspot.ca/">Home</a> / <a href="http://energyhvac.blogspot.ca/p/customer-service.html">Customer Service</a> / Financing Options<br /> <br /> HVAC purchases may have a&nbsp;large financial impact on the customer. Your energy and HVAC supplier may have made an arrangement with a financial institution to make such arrangements with their customers. <br /> <br /> When calling to purchase HVAC products, provide your contact information to the customer services rep. They will relay this information to a specialist, who will provide you with information and financing options that are specific to your situation.<br /> <br /> <h3 style="text-align: left;"> Residential Financing Options</h3> HVAC equipment purchased from Energy and HVAC provider can be financed through their financing partner. You have the option to finance heating, cooling and air conditioning (HVAC) equipment that is equal or greater than $1500.00.<br /> <br /> Approval will depend on your credit report. An Energy Consultant will discuss financing options during their visit. <br /> <br /> To make thing easier for you, all payment are pre-authorized and are of equal amount that are withdrawn from your Bank account. There are non pre-payment penalties which means you can settle your balance before it's due date without incurring any penalties or additional charges.</div>Anonymoushttp://www.blogger.com/profile/15419930046182032271noreply@blogger.com0tag:blogger.com,1999:blog-5711103771239691787.post-17820391418350769502012-05-29T08:45:00.000-07:002012-06-02T07:23:36.504-07:00<div dir="ltr" style="text-align: left;" trbidi="on"> <a href="http://energyhvac.blogspot.ca/p/customer-service.html">Customer Service</a> &gt; When is the Customer Contacted<br /> <br /> Depending on the type of product you called about, your call will be handled accordingly. Most calls are dealt with within 24 hrs or next business day after weekends/ holidays.<br /> <br /> You may call to follow up or add contact information to the Energy Consultant before they visit your site. You may also call to find out when this visit will take place.<br /> <br /> You may also call customer service if your tech has not showed up. Customer service can find out what delaying your tech and how much longer the tech will be on site or re-book.<br /> <br /> Appoinments are given in 4hrs window. Wait for this window to pass before calling.<br /> <br /> <br /> <h3 style="text-align: left;"> HVAC Products</h3> These include:<br /> <ul style="text-align: left;"> <li>Furnaces</li> <li>Air conditioners</li> <li>Humidifiers</li> <li>Air Cleaners</li> </ul> You will be called back within 24 hrs. If you called during weekends/holidays, it will be the next business day.<br /> <br /> If it's an emergency, callbacks are within 2 hrs.<br /> <br /> If you're calling for an in home appointment with a Energy consultant, ask the customer service rep to get yo over to sales support.<br /> <br /> A quick and easy way to find the phone numbers and hours is to head over to your supplier's website and click contact us link. You may find a form to fill. Skip that and click on customer care. They usally put their numbers and work hours there.<br /> <br /> <br /> <h3 style="text-align: left;"> NON-HVAC Products:</h3> These include services such as:<br /> <ul style="text-align: left;"> <li>Connect</li> <li>Disconnect</li> <li>Relocate</li> <li>Water heater Rental</li> <li>Water heater purchase</li> </ul> Customers are contacted within 24 hrs to connect, disconnect or relocate an appliance.<br /> <br /> Water heaters rentals and purchases are dealt with by sales support. Your primary contact will be the customer service desk who will turn over your call to them.<br /> <br /> HAVAC and NON-HVAC products and services are handled by two different groups. This means although you call in once, but they require two separate job orders, and different service times and technicians. </div>Anonymoushttp://www.blogger.com/profile/15419930046182032271noreply@blogger.com0tag:blogger.com,1999:blog-5711103771239691787.post-73201255045593738132012-05-29T07:22:00.001-07:002012-05-29T09:05:18.085-07:00<div dir="ltr" style="text-align: left;" trbidi="on"> <a href="http://energyhvac.blogspot.ca/p/customer-service.html">Customer Service</a> &gt; Products and Services<br /> Call your Energy and HVAC company to inquire about purchasing products including:<br /> <ul style="text-align: left;"> <li>Heating, ventilation and air-conditioning, commonly known as HVAC Systems</li> <li>Fireplaces</li> <li>Humidifiers</li> <li>Electronic Air cleaners</li> <li>Heat Recovery Ventilators</li> <li>Media Filters</li> </ul> <br /> You may also call your&nbsp; Energy and HVAC company about:<br /> <ul style="text-align: left;"> <li>connecting a gas appliance</li> <li>Disconnecting a gas appliance</li> <li>Relocating a gas appliance</li> <li>Chimney Liner</li> </ul> </div>Anonymoushttp://www.blogger.com/profile/15419930046182032271noreply@blogger.com0