tag:blogger.com,1999:blog-49519026315270675132013-05-19T16:05:18.561-04:00Enjoy MediationMediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.comBlogger419125tag:blogger.com,1999:blog-4951902631527067513.post-23239180553648902652013-05-19T16:03:00.001-04:002013-05-19T16:05:18.568-04:002013-05-19T16:05:18.568-04:00Judging Others Even If You Don't Realize It<!--[if gte mso 9]> <![endif]--> <!--[if gte mso 9]> Normal 0 false false false EN-US JA X-NONE <![endif]--><!--[if gte mso 9]>Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-12543151445153699362013-04-22T15:12:00.000-04:002013-04-22T15:12:33.601-04:002013-04-22T15:12:33.601-04:00Increasing Referrals to Small Claims Mediation Programs
Increasing Referrals to Small Claims Mediation Programs
Guest writer Heather Scheiwe Kulp, Harvard Negotiation & Mediation Clinical Program at Harvard Law School
She will be presenting at this year's annual ACR-GNY Conference June 20th [more here]
My favorite part of new mediator training is watching the attendees discover the potential value of mediation. They nod knowingly when they Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-5853233808716287822013-04-15T20:30:00.001-04:002013-04-15T20:30:50.676-04:002013-04-15T20:30:50.676-04:00Empathy is the Secret WeaponEmpathy is the Secret Weapon
Having the ability to combat hate requires skills that are also necessary of mediators and other conflict professionals. One such skill is empathy. It is important to note empathy does not require agreeing but more importantly it gives you insight as you move from the way you “see” things to “see” the situation or issue from a different perspective.
Empathy is not Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-6883443361454122022013-03-20T07:00:00.000-04:002013-03-20T07:00:13.380-04:002013-03-20T07:00:13.380-04:00Transparent Isn't Always Good, MediatorsTo all of the mediators who believe in transparency, take a look at this short clip and let me know if being transparent is always good. Enjoy :)
Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-29407116813001850372013-03-15T21:26:00.005-04:002013-03-15T21:26:46.389-04:002013-03-15T21:26:46.389-04:00UN Mediation & Peacemaking
Did you know the UN has a site dedicated to peacemaking?
They also have a mediation response team always on standby ready and able to help when called upon.
From the site:
STANDBY TEAM
Established in 2008, the Standby Team is a group of full-time mediation experts that can be rapidly deployed to provide technical advice to United Nation’s officials and others leading mediation and Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-1617692569261105072013-03-04T20:32:00.002-05:002013-03-04T20:34:22.135-05:002013-03-04T20:34:22.135-05:00Seek First To Understand
Faris Alsalih, MS Candidate
Have a read of of the Werner Institute's latest blog post. It is by MS Candidate, Firas Alsalih. He shares his reflections on his first place finish the INADR.org mediation contest and some tips for mediators based on his experience.
I am glad to see rapport is mentioned and even happier to hear his professor at the Werner Institute, John Ford, teaches it, andMediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-2546854067962044832013-02-18T19:06:00.002-05:002013-02-18T19:08:27.201-05:002013-02-18T19:08:27.201-05:006 Negotiation Mistakes
Men's Health writer Kasey Panetta share's ten tips that according to a recent research study in the Journal in Experimental Social Psychology, you should avoid when negotiating.
Have a look at each, and let me know what you think. Click the link below for more on each and to read the full article:
Faking anger in a negotiation only results in demands from your opponent, while Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-26352329602667138802013-02-15T11:08:00.000-05:002013-02-15T11:08:00.357-05:002013-02-15T11:08:00.357-05:00Language & Colors Explain How Everything is the Same But DifferentConflict and disputes emerge due to varying perspectives, opinions, and values. Often, as professionals helping people in conflict, we hear people say:
"How else could they see it?"
"They had to have known."
"Gimme a break, why else would I have do that?"
"I know I am right- it's a fact."
Before you say, yes Jeff, we know this and as professionals, our jobs is to open perspectives, Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-22431477898729092072013-01-28T13:51:00.001-05:002013-01-28T13:51:27.309-05:002013-01-28T13:51:27.309-05:00Edinburgh: Conflict Resolution Capital... of the World?
It was very interesting to see Edinburgh, Scotland is trying to market itself as the global location for people to visit to resolve their conflicts. Sure, one might think of New York City, Paris, or Geneva, but why not?
from the article:
KEY players from opposing sides in conflicts around the world would be brought together in Edinburgh under a plan to make the Capital a location of choiceMediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-27678337933519934582013-01-07T13:32:00.002-05:002013-01-07T13:46:21.149-05:002013-01-07T13:46:21.149-05:00The Mediator- Queen of The Room!On a recent episode of CBS's the Good Wife, the confusion between mediation and arbitration was once again on display. Firstly, I do not watch the show but rather it was mentioned on the very popular John Jay College Dispute Resolution Listserv. By the way, you do not have to be a student of John Jay, nor be in the NYC area to be on the listserv- sign up [here].
So what happened on the episode?Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com1tag:blogger.com,1999:blog-4951902631527067513.post-2897365467335396862012-12-02T13:49:00.000-05:002012-12-02T13:49:10.338-05:002012-12-02T13:49:10.338-05:00Mediator's Tweet Gets Him "Iced" from Case
I am definitely an unofficial advocate of conflict resolution professionals using and embracing technology for all different reasons. This includes keeping up to date with news and research, networking, and raising awareness of your name and services.
The story out of the Federal Mediation and Conciliation Services offers some caution to embracing technology. One of FMCS mediators had to be Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-70713625696522551142012-11-19T07:55:00.002-05:002012-11-19T07:55:28.215-05:002012-11-19T07:55:28.215-05:00The President Is A Mediator & Publicly Endorses ItYes, with the title I deserve to be writing headlines for the NY Post, and no, I am not lying I'm just referring to the President of India. People on the Greater New York area dispute resolution community listserv recently had a great discussion on the media's lack of knowledge between the difference of mediation and arbitration.
From that mindset, I thought it is also important to point out Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-21441962018643962022012-10-15T18:16:00.001-04:002012-10-15T18:18:18.368-04:002012-10-15T18:18:18.368-04:00The Power Of Body Language Nonverbal communication, including body language, plays a crucial role curing conflict resolution situations including negotiations and mediation sessions. Because it occurs primarily subconsciously, people can dismiss it's importance.
Research has time and again proven the effect nonverbal communication can have during interactions with other people in a variety of settings. For example, Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-89844534108345806092012-10-08T19:43:00.002-04:002012-10-08T19:43:40.014-04:002012-10-08T19:43:40.014-04:00Should You Just Let Him Smoke That Cigarette?The negotiation ended before it began:
Landing in Tokyo, he asked how a previous session, conducted by his boss, Secretary of State Madeleine K. Albright, had gone. Not well, Mr. Richardson learned. Dr. Albright’s Japanese counterpart requested permission to smoke, she lectured him on the dangers of tobacco, and things never improved from there.
This is just one fascinating anecdote from Bill Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-46468780701459171172012-09-17T16:47:00.000-04:002012-09-17T16:51:34.756-04:002012-09-17T16:51:34.756-04:00Using Metaphors With Coaching, Mediation & NegotiationMetaphors are easily overlooked yet they possess an incredible amount of power. The use of metaphors during conflict can either help parties move towards resolution or compound differences and push the interaction further along the downward spiral of negative conflict.
Metaphors come in all shapes, colors, and sizes
What contributes to the powerful attributes of metaphors are the fact Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-76848632528899063792012-07-30T08:36:00.000-04:002012-07-30T08:46:40.262-04:002012-07-30T08:46:40.262-04:00No 'Golden Bridge', $200 MILLION Wasted
In William Ury’s popular book Getting Past No, there is an important section titled “Building A Golden Bridge” for the other negotiating party. In essence, having an offer available that the other side will love to agree with. There are four key elements to creating this win-win situation that I detailed in a previous blog post [here].
However, before detailing each, I want to point Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-55637244545495581822012-07-02T21:56:00.000-04:002012-07-02T22:03:44.387-04:002012-07-02T22:03:44.387-04:00NYT: Mediation & Arbitration Are The SameAccording to a recent New York Times- "the newspaper of record"- mediation and arbitration are one in the same. I came across this information on the very popular and very informative New York Dispute Resolution Community Listserv. The listserv as a side note has +2,000 members and is not limited to New York area people.
Here's the article title and snippet:
Mediator Halts City’s Plan to Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-6799337559683151762012-05-06T15:00:00.003-04:002012-05-06T15:00:51.743-04:002012-05-06T15:00:51.743-04:00Mediators Instead of Police?<!--[if gte mso 9]>
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Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-69516401959662157402012-04-25T19:38:00.000-04:002012-04-25T19:38:57.076-04:002012-04-25T19:38:57.076-04:00Seeing is Believing & Learning
Considering my research area is based on primarily nonverbal communication and mediation, when I am presenting and offering workshops and trainings, it is not just words I rely on to try and help others understand the value and important role nonverbal communication has on our daily interactions. This includes both our professional and social interactions.
Sketchnoting and infographics are Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-84418057281372550972012-04-01T21:09:00.000-04:002012-04-01T21:10:51.159-04:002012-04-01T21:10:51.159-04:00The Wheel of ConflictThe PhD research I am conducting is exploring the role of nonverbal communication and mediation. Mediation, in addition to being a law enforcement detective, is my profession and I have been engaging in it through as a professional and volunteer mediator, trainer, and consultant for numerous years. (read more about my research here).
When I am helping others who are involved in conflicts and Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-78142256451717817652012-03-24T06:13:00.001-04:002012-03-24T06:13:39.954-04:002012-03-24T06:13:39.954-04:00First Impressions & Thin SlicesIf first impressions are so important in a variety of interactions and professions, what role could it play in mediation sessions?
These first impressions are based on, and often are accurate yet done subconsciously, nonverbal communication cues and elements. Consider:
Did you shake hands of both of the parties when you first met them?
Did you smile?
How were you dressed?
How did you arrangeMediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-14594009349691123132012-03-19T19:50:00.002-04:002012-03-19T19:50:12.089-04:002012-03-19T19:50:12.089-04:00Twitter Chat: Mediators Beyond Borders & International Conflict
Join us for our next twitter as we conclude "March is Mediator's Beyond Borders Month at ADRhub.com."
We will be discussing various aspects of MBB and international peace and conflict, as well as ideas and suggestions on where mediation and other conflict resolution professionalism can help.
Join co-hosts Jeff Thompson and Jason Dykstra at this months twitter chat which will include Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-27199522137247888462012-02-27T09:48:00.001-05:002012-02-27T09:48:05.074-05:002012-02-27T09:48:05.074-05:00What's Happening In Conflict Resolution
Extremely Sketchy & Incredibly Graphic
Brad Heckman- Graphic Facilitation is a variation of sketchnoting in which a facilitator uses imagery to capture and map out what's going on in a meeting -- often used in visioning, strategic planning, problem-solving, prioritizing, and addressing intragroup dynamics. As groups are chatting, brainstorming, or arguing, a graphic facilitator tracks the Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-61732592274698625232012-02-12T15:16:00.002-05:002012-02-12T15:16:16.170-05:002012-02-12T15:16:16.170-05:00Does Your Beard Make You A Better Mediator?
Have some fun with the collection of nonverbal communication research I gathered below. What are your thoughts on the differences between men and women? How does this apply (or not apply!) to the mediation profession? I think all of us, whether we are short men, men with beards or attractive women (and everyone else!), we can drawn on personal reflections that relate to each of these.
AtMediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0tag:blogger.com,1999:blog-4951902631527067513.post-73272232006183838792012-01-29T12:53:00.002-05:002012-01-29T12:53:35.404-05:002012-01-29T12:53:35.404-05:00Won't Leak in Flight!
Hire Me: I’m Really Good at Summarizing
What are the odds of me being hired if this was my big selling point as a professional mediator? Think about it, you really do want to be a good summarizer, right?
Of course this is absurd to think this would be a top selling point when promoting yourself but it came to mind when something else, equally or perhaps more absurd was presented to me.
Mediator Jeffhttp://www.blogger.com/profile/13607690027146865549noreply@blogger.com0