We are sometimes asked what support we offer for Event Wizard. As a result we have refined our policy to cover all points that may come up before, during and after your event. You can read our one-page policy here, which I might add is written in very plain English without any asterisks or ‘exclusions’ on the page.

The bottom line is, we want you and your event to be successful so if you need help it’s readily available for free and quickly. If there is a help topic you don’t see anywhere let us know in the comments.

You can read the full interview with Mark here.

• All of the files you upload to Event Wizard are contained in your My Files section
• These files can be accessed from any event you’ve created
• You have 99MB of space in your file bank
• Allowed file types include .jpg, jpeg, .gif, .png, .pdf, .xls, .xlsx, and .swf

For the purpose of this post let’s say you had an agenda in a .pdf you wanted accessible on your registration site for download, even though the process for uploading your files will be the same for any allowable file type. The first thing you’ll do is go to the My Files section of your account and click Upload New File. Search for the .pdf on your local hard drive and upload. Once the file is uploaded it is now permanently stored within your My Files until you delete it.

To access your newly uploaded .pdf you have two options:

Option 1 – Your .pdf will be at the top of your My Files list, this is the case for any new file you add. When you click on the name of the file it will open in a browser tab.

Copy and paste the URL of the file when it opens and navigate into the events task list that you’re working on. Choose the area you would like the agenda to be available in, for instance the top of the registration form. Once you’ve opened the registration page editor you can simply paste the URL into the editor or hyperlink an image or text.

Click OK and be sure to save the changes when you’re done.

Option 2 – For this method you do not have to copy and paste the files URL after uploading it. Simply navigate to the registration pages editor and highlight the text or image as you did above, except this time when you click the hyperlink icon and the box appears, you will choose ‘Browse Server’. This will open your My Files bank so you can choose from any file you’ve uploaded.

Click OK, save the changes are you’re done! This same method should be used when accessing any photos or logos, except you will click the picture icon in the editor instead of the hyperlink icon.

Use the My Files section in your account to store any file types you may want to embed or link to from your registration site.

If you have any questions, let us know or post to the comments.

Just like your regular marketing strategy should include social media, so should your event marketing strategy. If it doesn’t don’t worry, we’ll assist you with the actual execution with our built in social media promotion tools.

There are two ways for your event to be promoted in Event Wizard. The first is from the edit menu of your event, which is usually where users will post to various social platforms when an event is first made live.

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The second is from the registration form itself using the original event registration social media bar located at the bottom of every registration form. The options in this bar can be turned off if you’d prefer, but that’s like having a party and locking the front door. That said, maybe you have an internal event and you don’t want it promoted, then the option is there.

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This is where registrants can help promote your event for you, by telling their friends and colleagues via their social platforms. The other great thing about the social media bar is that it provides an indication of how popular your event is. The reality is, an event that has 50 tweets and 40 likes looks good. Not only for your event but for you. For me? Oh yes, think post event reporting. Wouldn’t you like sitting in your debrief meeting proudly boasting how your event had 500 registrants, 75 likes and 300 Tweets?

There is one very important aspect to all this promotion stuff. You need to describe your event in detail or it’s just a random link without a title.

To do this, ensure you’ve filled out your page titles and event properties as much as possible. You’ll save your users from posting just links and you’ll have more control over what’s posted.

Lastly, follow @dotcomyourevent and we’ll retweet your event tweets whenever we see them. Now go promote that event!

Featured App:
European Meetings & Events Conference App 2012

QuickMobile developed the mobile event app for the MPI European Meetings & Events Conference, January 29-31 in Budapest, Hungary. Developed for iPhone and Blackberry platforms, the mobile event application delivered a comprehensive range of features, including a searchable schedule of conference events, detailed attendee, speaker, exhibitor and sponsor profiles, participant to participant messaging, access to the MPI Twitter feed, Facebook page and Engage blog, venue information and mapping, information booth, photo galleries and surveys.

Learn more about how a mobile event app from Quickmobile can benefit your event, just like it did at the MPI European Meetings & Events Conference http://www.event-wizard.com/features/mobile-event-apps/.

Event Wizard is now on Google+!

If this is your preferred method of keeping up-to-date on all the tips, tricks and news in the event registration software world, come join us here.

Of course, if there’s anything you want to share with us about your events and the great ways you’re using Event Wizard, we would love to hear about it.

As the Club grew, so did the administrative effort in keeping everyone happy and organized.  Enter, Event Wizard.  As a member of Glotman Simpson Cycling myself I recognized the need for a registration system and the organization of the database that comes with it.  So, I brought it to our team and with overwhelming support we decided to sponsor Glotman Simpson Cycling and all of their online registration needs.  This proved to be an invaluable component in the Club’s registration process for uses like membership registration, spin class registration, surveys, skills sessions and more.  Knowing these tasks were taken care of meant administrative time was opened up to focus on raising funds and awareness towards this very aggressive form of cancer.

In 2011 Glotman Simpson Cycling and it’s members raised a staggering $125,000 towards Pancreatic Cancer research!  While this figure is impressive, it’s only a start.  That’s why we decided to renew our support for the Club in 2012, so they can continue their quest to raise funds and awareness without the burden of organizing the Club’s registration and payment needs.

Learn more about Glotman Simpson Cycling and all the good they do for cycling and cancer awareness http://www.glotmansimpsoncycling.ca/.  You can even become a member and show your support for their cause.

Does your company support a similar cause?  Tell us about in the comments!

When new users are setting up their first event or an event that is recurring, such as an AGM or seminar, I always advise spending time on the small details. You’re just that much further ahead the next time around so it makes a lot of sense. Copying another event is quite simple and you can copy over any event already created, including open events.

To copy your event you’ll first want to login and click the Create Event Icon  or . From here a series of steps will begin. Go through each step, filling out the information fields in their entirety.

Step1:

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Step 2:

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After a few steps you will land on a page to choose your event’s template. Here you can pick a pre-loaded template or a past events. Keep in mind you can edit any template you choose. To choose the event you would like to copy, click the dropdown titled ‘…Or copy from any existing event’

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Click Next and proceed to the choose theme page. Do the same thing here, choosing the event you would like to copy in the dropdown above the available system themes images.

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Once you’ve completed this step, click Create Event and you’re ready to edit your fields, confirmation emails and anything else you’d like for your new event. To ensure you’ve covered all of the important items before making your event live, read our Going Live Checklist post.

If you’re at the stage of setting up your event, you’ll first want to add the DotCom Your Event payment gateway in the ‘Payment Process’ section of your events edit menu. Make sure to choose the correct currency when doing so as there are two gateways provided, one for Canadian transactions and one for US transactions. You’ll then want to set-up the remainder of your event, complete with fees.

After your event is over login in to your account and navigate to the edit menu. On the eCommerce line there is a task labelled Reconcile Event. Click this task and an automatic email will be sent to our financial department. They will then email you a spreadsheet summarizing the financials for your event including our 5% fee for eCommerce. You will then invoice us for the amount shown on the spreadsheet and a cheque and final report will be immediately sent to you.

If you need interim funds you can invoice us at any time during a live event for up to 80% of what we have collected to date.  These advance payments will be included on the final spreadsheet summary.

Should you have any questions about using our gateway during your event please let us know.

QuickMobile develops branded mobile applications for the meetings and events industry that inspire, engage and connect. Their work can be seen at some of the biggest conferences and events in the world, including IMEX America, WEC 2011, Dreamforce and many more.

We have been exploring new partner opportunities in the mobile event space for some time now, and while there are many out there, there were none that came close to QuickMobile’s ability to deliver a world-class event application.  Or one that met the standards and flexibility of an Event Wizard user.  Users of Event Wizard will be able to easily feed their registrant’s information into the mobile app, creating a seamless user experience before, during and after your event.

Read more about the announcement here.  If you are interested in how this new partnership could benefit you, let us know.