Internal/Employee Communications is Recruitment's Secret Weapon

You pride yourself on making good hiring decisions, so since you hired them, you should be able to trust them as professionals (I know this still makes many companies uncomfortable, but let’s start with this premise, and maybe that you even already have a social media policy).  So how do you get Employees to talk about their experience online? Educate them.

Are Internal Communications and Recruiting a secret OR not so secret alliance in your company?

In many companies Internal Communications often falls under Marketing or Corporate Comm (and sometimes HR), while Recruitment or Talent Acquisition falls squarely under HR. In my experience, Internal Communications is rarely present at Employer Brand/Recruitment Marketing related meetings (unless their presence is specifically requested). I’ve also observed amazing Internal/Employee Communication Chats that happen all the time on Twitter – but I rarely see any peeps from the recruitment side participating.

Maybe my observations are wrong — but this apparent separation seems to block what could be a friendship made in heaven. Why? From a recent post on The BrandBuilder Blog, Becoming P2P: Principal characteristics of the new Social Business:

Employees of P2P (People to People) businesses don’t hate their jobs. Why? Because they are empowered by their management team to collaborate with employees and the communities they touch. As a result of being  clearly aware of their operational boundaries and because they receive ongoing, multilateral support from their organization, they know how to act professionally when dealing with the public.

Proactively educating employees through internal communications is a critical component to successfully using social media for recruiting.  Employees need to know where/how to help if you want their help listening and responding online.  Continually monitor your online reputation and then let employees know where conversations are happening about you as an employer (hint: Indeed Forums; GlassDoor Reviews; Vault; JobVent). Solicit their support in leaving their own honest reviews, responding and commenting on other reviews, answering job seeker questions etc.

Use your Intranet, email, SMS etc to regularly communicate to your employees things they can do online such as:

1. Where they can help answer your candidates questions (maybe even create a forum specifically for this purpose on your career web site)
2. Discuss why their work for your company, or their latest project
3. Post pictures and videos from Company Events
4. Post reviews and information about you
5. Tweet or contribute to the company facebook fan page (become a “fan” even )

Align with Internal Comms to create an Army of Davids out of your employees, guide them to tell their/your story via social media, and watch your social recruiting machine flourish.

So who’s doing this well?

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Video Topic: Online Employer Reputation & Social Recruiting

Earlier this evening I watched Shannon speak live at ERE’s Social Recruiting Summit at Google (it was streamed live on uStream). If you didn’t have a chance to watch her talk live you can catch up by watching the embedded video above.

Shannon’s talk was full of actionable information sure to be a boon to employers looking to engage in social recruiting. As a first step Shannon asks you to start by listening – which in Web 2.0 talk is called online employer reputation management. If you’re looking for a good place to start with social recruiting and online employer reputation management, tools to use, or simply want a good overview of social recruiting strategy, I think you’ll find her talk an hour well spent.

A couple of gems I wrote down during her speech:

“…you don’t build your community, you need to find your community.”

and on engaging your community…

“…you have to move in, not just visit.”

Of course, once I found out there was a live stream of the ERE event I had fun telling family members to go watch Shannon live.

Our six year old son took it in stride:

me: “There’s mum all the way across the country where you were born! She’s live.”

John: “oh. What’s she doing?”

me: “she’s talking with people about the Internet.”

John: “cool, can I have some popcorn now?”

It was also particularly gratifying to have Shannon’s mom posting Facebook status updates about her daughter’s talk as she watched it.

- Julian

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Does this mean that you should launch a blog (like my favorite MicroSpotting.com), start a facebook page or use Twitter to hold public chats with candidates like E&Y, or should you develop a YouTube channel to distribute video like Deloitte? Should you create widgets to distribute your jobs, events, and other career related content? Should you develop a social game or an employee social network where candidates can interact and ask questions to get the insider’s perspective?

Maybe you should do all of this. But before you buy into the latest service trying to sell you a socket page or build you a community – Do you know the status of your Employer reputation online?

Are you regularly monitoring what people find in Google when they search for information about working for your company? (and they are searching – to the tune of hundreds of thousands of career related searches every month.) Do you know what people are talking about as it relates to working for your company? Do you know who is talking, where they are talking, if it is positive – negative – or just neutral, and why?

No, this isn’t a test. Auditing, analyzing, understanding, and monitoring your online employer reputation should be the first step to developing a successful social recruiting strategy. Without first listening to and understanding what people are already saying about you as an employer, without knowing what issues exist or topics that are already being discussed – your company is in no position to begin effectively participating.

Launching social recruiting initiatives without understanding the state of your online reputation first can be a recipe for disaster. You may discover that launching a recruiting blog is the way to go, but you might also discover that there are issues that are actively being discussed that should be addressed as a first step.

So how do you gather this info about your online reputation? Google “Online Reputation Management” and you will find a myriad of resources from how to set up Google Alerts to full monitoring software packages such as Radian6 and SM2.

The information that candidates find online about you as an employer can be highly influential and considered more credible than the info they find on your corporate career site. I will cover these options, time needed, and how to tailor/focus your monitoring efforts to discussions that affect Employer Brand and candidate opinions specifically in the weeks to come.

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This expectation isn’t set by the type of experience they are used to having on career or internal company sites, rather it is set by the type of online experience that are available on much of the rest of the web where they are using social networks, blogs and articles that allow comments, and discussion forums to connect and interact.

In order for corporations to successfully use social computing tools to connect and build relationships with talent in an authentic way that builds credibility and trust, an internal resource needs to be identified to foster this “candidate community”. While consultants and agencies can help provide knowledge and guidance, brand reputation monitoring and process research, technical support, web development work, and ROI metrics – the actual building, evangelizing, and cultivation of the community HAS to be done by the people at the company itself.

“But who is going to manage and moderate this?”

Utilization of social tools and the publishing of work related content will/should/already does happen through many employees at a company (how many of your people have facebook pages?) – but the Champion of how encouraging, leveraging, and distributing this work related content should fall under a specific owner.

This position may eventually be known by many different titles, but for our purposes here, I will call this position: Candidate Community Manager (CCM). Jeremiah Owyang outlines the main Tenets of all “Community Managers” in his post from November of 2007 – The Four Tenets of the Community Manager. For the specific “Candidate Community” as it relates to recruiting the best to work with your company, these tenets are just as relevant:

1. Candidate Community Advocation – An advocate for the candidates that focuses on listening and understanding their expectations, monitoring and participating in the conversations that are taking place in a variety of online channels such as social networks like facebook, job seeker forums like Indeed.com Forums, and feedback sites such as JobVent. By being good at listening and understanding the candidate community, the CCM can focus all content programming on the interests and needs of their candidate community members and help to evangelize these needs with company stakeholders.
2. Employer Brand & Reputation Ambassadorship – The employer brand evangelist heads the team that communicates career opportunities, company culture, promotes career events, and highlights awards and news items through tradition and channels. I currently know of no better example of using social channels to communicate company culture and shine a light on the many employer brand evangelists (read *your employees*) than what Ariel Meadow Stallings is doing for Microsoft through her blog Microspotting and the corresponding flickr photstream, Twitter profile and videos.
3. Online communication and analysis skills – A candidate community manager has to “get it” when it comes to social computing. They will need to be savvy users of social networks, understand RSS and content portability and distribution, blog participation even if they do not author one, how to create and respond to forum threads, how to encourage comments, as well as how to effectively and authentically use microblogging sites like twitter and plurk. The successful CCM literally has to be an active member of the online communities. Having a deep understanding of the best way to respond to the community and how to address negative or even inflammatory issues and deal with online trolls. Finally, in order to understand user patterns and site effectiveness, the CCM need to know how to get access to and to understand site analytics reports.
4. Candidate focused site requirements gathering and process improvements – In order for a candidate community manager to be able to meet the needs of their community, they have to have a true understanding of their on and offline reputation as an employer, as well as an understanding of the effectiveness and candidate perspective on the current recruiting process. In short – they have to be the expert at knowing how their members define an “excellent recruiting experience” and be able to communicate this internally and to consulting/agency partners in order to present the business case to secure funding, as well as to communicate actual solution requirements to the teams that will develop and implement them.

This begins to outline the tenets for a true champion of social recruiting and the candidate community within a company. The results for a progressive company that implements a social recruiting strategy, lead and fostered by a Candidate Community Manager will be increased relevant and real online conversation about their employer brand, their culture and job opportunities that exist. This will lead to increased credibility, exposure and most importantly, an increased understanding of your target – The Candidate.

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Shannon isn’t one to toot her own horn but I don’t mind doing it for her. Er…Coming from her husband that sounded a little dirty didn’t it? Bill Vick published a great interview on Friday with Shannon on XtremeRecruiting.org about using social media in recruiting. Check it out here.

I think Bill asks excellent questions on all his interviews like this session with Jibber Jobber’s Jason Alba or this one with Chris Brogan.

My focus these days is helping small businesses attract clients in their local town or city using local online marketing and social media. Because of their small budgets, the small business market is one that doesn’t get a lot of attention from our Recruitosphere or ad agency types (or bloggers for that matter). Since there are so many recruiting experts who visit EXCELER8ion I would love it if you could stop by my latest post on recruiting for small business on Local Na8ion and give them some of your words of wisdom in the comment area – it will really help my Local Na8ion readers a lot.

Thanks so much!

- Julian

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A commenter recently asked:

Curious of your thoughts regarding how receptive HR is in including social media strategy as part of their marketing and media mix. I think for many of us it is a no-brainer, and I believe Executives are beginning to understand the power of social media and the habits of their target, but from your experience, are you finding HR Execs receptive and willing to allocate appropriate portions of their budgets for this?

Julie O’Reilly
Marcom Village

What do you think when you hear “do you have a social media strategy?” Do you think about making media buys to run banners on sites like facebook and LinkedIn; or maybe placing employment messaging within other publisher’s podcasts? In recent years the number of sites where you can place ads and the forms these ads are offered in have increased. The introduction of these options for interactive recruitment advertising is exciting and the possibilities are growing by leaps and bounds. But, this is advertising – which doesn’t happen to be the core compentancy of social sites and mediums. These sites are forums where millions upon millions of potential candidates are connecting with one another, participating in active conversations, and changing the very definition of thought leadership. The potential for social media to completely disrupt how companies find and build relationships with candidates is powerful, if they can be convinced to learn how to harness that potential.

I have spent the last eighteen months speaking with corporate HR leaders at some of the largest organizations in America on this very topic – urging then to adopt social computing in their recruiting and retention efforts. It is just in the last month that I have seen corporate HR realize that they have to begin “thinking” about adding social media to their recruiting and retention efforts. But when I discuss crafting a social media strategy, I am not talking about using these sites for advertising, I am talking about efforts such as:

• Publishing employee-generated content that shows the real soul of the company and tells the stories that make the company what it is.

• Using photo, video, audio sharing sites to help those stories come to life.

• Using RSS to distribute this content outside of the corporate career site.

• Having real FAQs sections where candidates can ask questions, get real answers, and have this exchange be indexed and searchable for others.

• Evolve the definition of “relationship marketing” to include building and cultivating your candidate community on your career site through real two-way exchange of information.

• Encourage recruiters, hiring managers (all employees really) to seek out potential hires and build relationships within online communities.

What is the “right” strategy for one company is not necessarily right for the other. The key is to allow your employees to express their stories in the way that is RIGHT for them, thereby authentically and quite literally showing candidates who your company is and what it might be like to work there.

So to answer Julie’s question, in my experience, “how receptive is HR in including social media strategy as part of their marketing and media mix?” I think that companies are starting to view advertising within social networks as the no brainer, and they are using budget that they already have allocated to interactive advertising, but just changing where those dollars are being spent. When it come to harnessing the power of social media to connect to candidates and literally give them the a behind the scenes view into the making of the organization – I would say, “not so much.” The fear of creating “too much risk” for the organization due to not being able to control the message is the root of the hesitation.

I have spent so much of my time passionately trying to explain to HR execs what social media IS, describing the changing of the guard that is happening, how thought leadership is changing, how the ability to spread and amplify the affect of messages has evolved, all of this can be seen so clearly through growth and impact of social computing – that I have probably done a poor job of making a traditional bottom-line focused business case for why companies would benefit for using social media to attract and retain the best.

Shel Holtz, an author and blogger with 30 years of organizational communications experience in both corporate and consulting environments, just wrote a terrific post addressing the business case for using social media as a communication channel entitled, Business adoption of social media: It’s not about employee rights, where he simply states:

My position on employee engagement in social media is based on my belief that doing so will produce far greater benefit—in the form of enhanced constituent relations—than risk, particularly when it is managed strategically. There are many dimensions to these benefits, some of the most important of which include the following:

• Recruiting and retention—Deloitte is frequently named the best company at which to begin your career. Deloitte is also the company that hosted an employee film festival, in which employees submitted creative videos articulating the company’s values and culture. The best of these are now on YouTube. Deloitte has engaged in social media in a variety of other ways, which in part accounts for the company’s ability to choose from the cream of the crop. Meanwhile, Clive Holtham, a professor at the Cass Business School, notes some California firms “are finding they cannot attract or retain staff because their IT infrastructure fails to meet the demanding standards of the new generation,” according to an article in Data Storage Today. Let’s face it: If employers in the don’t want to pay for the lion’s share of employee medical coverage. They do, however, because without it, they wouldn’t be able to attract the talent they need to implement their strategies.

• Employee engagement—Companies with populations of mostly actively engaged employees tend to outperform those with populations of mainly disengaged employees. Engagement flows from a number of factors, but it won’t flow at all without trust. Once employees are engaged, they produce discretionary effort on behalf of their employers.

In my view, using Social Media to provide a window into what it is like to work for an organization provides validation for a candidate against the marketing messages. This validation leads to a feeling of trust and genuine interest in the company (engagement), credibility (feeling that working for this employer is a good career decision) and ultimately loyalty (retention). I participate in social media everyday, it has become part of how I work, how I provide thought leadership, and how I judge the thought leadership coming out of other companies – that I know the potential for what it could mean for recruiting and retention – literally in my bones. Is it the only way? No, of course not. But the expectations of candidates are changing. They EXPECT to be able to find out what it is really like to work for a company, and they respect the companies that enable that process and help bubble that relevant information up to the top for them.

Shel says:

People may still want to work there even if they cannot engage in social media. The pay, the experience, the benefits all may carry greater weight than the ability to talk about work on a blog.

In general, though, based on dramatic shifts in culture, society, business and communication, most organizations will be well-served to integrate social media into their communication models.

But for any F500 company, it comes down to money – not passion for an idea. So my goal for the next month is to put together that financial business case for why Corporations cannot afford to ignore the potential of social media for attracting and keeping their best people.

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How is it done? Leveraging Google’s ability to pull back search results from a specific URL, use the following methos to build a search string to find candidate profiles: keyword (such as a name, company, location etc) and then the profile URL. For example, all profiles on LinkedIn start with the URL: www.linkedin.com/pub or www.linkedin.com/in. All ‘public’ profiles on facebook start with www.facebook.com/people. All MySpace profiles start with http://profile.myspace.com and so on. If you can figure out the URL structure of the profile pages for any socnet that you are interested in, you are off and running.

So what does this look like: using the Exact keywords of Shannon Seery and these sites, connected by “OR” site:linkedin.com/pub OR site:facebook.com/people OR site:profile.myspace.com (e.g., “Shannon Seery” site:linkedin.com/pub OR site:facebook.com/people OR site:profile.myspace.com)

Hope that is helpful. Enjoy!

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1. How would you define Web 2.0, especially as the concept relates to technologies that might be adopted in an HR setting?
2. What sorts of solutions are now available to HR shops? How do these technologies differ from more traditional offerings?
3. What improvements could technologies based on Web 2.0 possibly bring to a corporate HR department?
4. Do you have any other thoughts on these or related issues?

Here are my responses:

How would you define Web 2.0, especially as the concept relates to technologies that might be adopted in an HR setting?

Web 2.0 is a term used to describe the tools that people are increasingly using to connect to one another and share opinions, insights, experiences, perspectives and more. The information that is shared can take many different forms, including text, images, audio, and video. This ‘user-generated content’ and the web sites that contain it are often grouped into the term “Social Computing” or Web 2.0 web sites. Popular social mediums include social networking web sites that allow two-way communication, message boards, as well as videocasts and podcasts, blogs, wikis, social search and tagging, and rss are connecting people and distributing information in new and efficient ways.

What sorts of solutions are now available to HR shops? How do these technologies differ from more traditional offerings?

Utilizing the web 2.0 principles of authenticity, collaboration and participation – solutions are being developed at a rapid pace to allow companies to easily incorporate real first hand stories into their career web site and within social networking groups such as those on facebook. As compared to more traditional offerings, web 2.0 is about communicating, not advertising. Creating, publishing and distributing authentic information about an organization creates opportunities and forums through which to directly connect with customers, employers, or talent. Utilizing these principles will introduce a level of transparency, authenticity, and credibility into how an employer is perceived. Building employee social networks or participating in social networking sites, such as LinkedIn and facebook, allow companies to communicate with customers and candidates where they already spend time online.

What improvements could technologies based on Web 2.0 possibly bring to a corporate HR department?

The authentic information that is generated and shared through social web sites can powerfully influence the overall perception of a company and give the audience, customers, as well as potential job candidates, a deeper and real understanding of an organization as an employer – greatly affect their consumer and employer brand. Concepts such as Social Search, tagging and ranking could be introduced into the career site. Social search results that are validated by the candidate community help to highlight the pages that they found most useful:

• Tagging: Candidates could tag content themselves based on words that they would use to describe the content. It will create “bottom up” categorization, which will be more relevant to the candidate community.
• Audience Rankings: Candidates rate the importance of content, pages, announcements or news, which will make it simpler for other candidate to uncover what is important and create a mechanism to provide feedback to the employer regarding where the career site user interests really lie.

HR specifically would benefit from utilizing evolving applications and tools that use concepts from web 2.0 such as social bookmarking and social networking to enable the sharing of information; collaboration; sharing information across different units and to help the important information bubble to the top – but within a secure framework.

New ‘web 2.0’ mash-up technologies are enabling the aggregation of data from multiple data sources, saving time for the HR staff by putting their most important information and common reporting tasks at their fingertips and adding insight to their most important work in order to work facilitate better decision making processes. Such data aggregation mash-up tools help bring disparate data point together (ATS Metrics; Job Board Metrics; Career Site metrics; Employee Research Data etc) and summarize existing data into useful new forms that promote analysis and informed action.

Do you have any other thoughts on these or related issues?

When making a career choice, candidates are searching for real “behind the scenes” information about a potential employer and they are often willing to spend the time to look for it. Web 2.0 tools and principles enable employers to make there career site that authentically communicates their employer brand and provides a window into the “employee-experience”. It has never been easier to literally “show” candidates the employee-experience by incorporating social features into the corporate career web site. Effectively communicating what your company’s community believes in, and what it is driven by, will determine the kinds of people you attract and keep.

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Hat Tip: Geek And Poke

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Blogging Is Not Dead, InternetGeekGirl Is Just Really Busy

Ditto…just read this post and replace Internet Geek Girl with “Shannon” Saved me from having to write this, Thanks…LOLOL!!

(tags: blogging personal-brand)

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I don’t know about you, but I really enjoyed his rendition and I’m pretty impressed by Adam’s creative side (awfully important at an agency where creative solutions are a must). I asked Shannon for a few words about what Adam does and she gave me this…

“Solutions Provider, Interactive Producer, Sales Engineer, Magician, F-bomb dropper, flip-flop wearer, new daddy, all around straight up good guy!”

There’s only one thing missing as far as I’m concerned with this content and it’s easy to fix. Get it front and center on the main Hodes web site. Hodes has some good video content on their site but I feel this content is better because it isn’t staged and it demonstrates (rather then telling) a creative mindset, technical ability, and a healthy culture.

While it’s a great example of personal branding it also represents a fantastic employer branding opportunity. I hear many people lament that they don’t have any good employee video to put on their careers sites. When was the last time you searched on Google and YouTube for your company name or the names of employees with the mindset of finding valuable content you can leverage? Right, social media has much better uses than as a recruiters tool to bust recent college applicants with wild Frat party pictures!

Just because the video isn’t about how great your benefits are doesn’t mean it won’t work when placed in context of an employer branding theme. More and more, there is fantastic employee generated content that employees would be only too happy to have featured in a positive light on your corporate site. Just ask and ye shall receive.

Technorati Tags: Adam Einiger, Bernard Hodes, Omnicom

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Readers here on exceler8ion know that Shannon and I are social media advocates and practitioners. As geek marketers we use this stuff, we live this stuff, and we make this stuff. Joseph Jaffe of JaffeJuice.com, a respected colleague and conversation leader in our space is hosting an online book sale today over on Amazon.com. His latest book is called Join The Conversation and promises to share new research, case studies, insights, along with trends in social media that are happening right now in businesses around the world – large and small.

Joseph is using OUR network of bloggers and blog readers along with his offline and online social networks to make a statement about our collective voice today by selling as many books on this day as we can (Sunday October 21, 2007). I just purchased a copy for Shannon and I, and I hope you do the same. Joseph does very good work.

Buy the book today using this link and Joseph will donate all the affiliate commissions from today’s book sales to charity.

If you want to enjoy more of Joseph’s work I’d also suggest you listen to his weekly podcast Jaffe Juice and visit his company Crayon, a social media company among the first agencies to build online communities in Second Life.

Technorati Tags: Conversational Marketing, Word of Mouth Marketing

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Twittereferral, originally uploaded by e8blog.

Example of the power of social networks to source external referrals via Twitter. Thanks Chris Brogan

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twittercruiting, originally uploaded by e8blog.

Example of how to Use the power of the online community and network to source top talent.

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Do you feel like you’re running on a treadmill and can’t get off while your life passes you by?

Work for a boss or company that belongs in the last century?

Clawing your way through each day trying to achieve a work/life balance while all the time you’re drowning in financial and spiritual red ink?

Do you know deep down that you’re not living up to your potential?

Me too!

At least I was until a couple of years ago.

Have you heard about entrepreneurial phenom and renaissance man Timothy Ferris? Tim is on the New York Times bestseller list right now with his book The 4-Hour Workweek and with good reason. You may have heard that Tim went from earning $40,000 a year working over 80 hours per week to earning $40,000 per month while only working 4 hours per week. His book has people talking about personal outsourcing – using big company strategies to delegate your own personal and business work offshore and replacing that found time with high yield work and time for life. I just finished my first reading of his book this morning at 1:30. I read it over a few days and had a hard time putting it down. Next, I’m going to re-read it and do all the exercises and put the game plan in to action.

While I don’t have time for a full review right now - my main goal is to make the strong recommendation that you go buy the book and read it this week. More importantly, that you act on his recommendations as I am going to do (I’ve already started using some of his tools). There are some true paradigm shifts in this book that strike me as completely unique and I am really excited by the potential I believe is here. There are others that you’ll recognize as tried and true management practices, business, or personal management skills that have proven to work for many others.

The difference between many of us and Tim is that we don’t act on this knowledge at all OR we do so inconsistently and incompletely. It is clear from reading Tim’s book that Tim is highly effective at *doing*. That’s why he put together a supplement business soon after attending Princeton and started ringing up $40,000 in monthly income before he got smart and really accelerated his business using the techniques he details in his book. Tim is scary good because he embodies working smarter not harder – that’s the whole point of the book.

Whether it’s because you want to start your own business, spend more time living life richly, or get back to actually having a life while you stay in your current job there are actionable tactics in this book to help you. For me the book is exactly what I’ve been working on really dilligently over the last couple of years with my business exceler8 and in my life in raising my two youngest kids while Shannon slays the corporate dragon at Hodes Interactive.

This book is highly meaningful to me RIGHT NOW because I have been working my way up to doing the very things in Tim’s book that he recommends. He’s given me some needed keys to unlock my potential and has also confirmed that I’ve been 90% on the right track. I’m on the precipice of a big leap forward in my business and in life and I feel that you could be too if you can absorb and act on what this book is saying.

Good luck on your journey and let me know if i can help.

- Julian

Technorati Tags: The 4-Hour Workweek, Tim Ferriss, Timothy Ferriss, outsourcing, personal outsourcing

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You’ve probably read the news about fifty times over by now that The New York Times just killed their paid subscription called TimesSelect. Aren’t you ready for a fresh voice that doesn’t just parrot what everyone else has already said? Me too! I recommend you read my Father’s post

Dad got me thinking more about Web 3.0 and this is what bubbled up for me today.

Dad,

I agree that starting newmediatheory.net is aligned with Web 3.0 because you’re starting to use the tools we have for action, a tool that is an extension of man. It’s collaborative, and it’s focused on people – not blinded by technology for technologies sake. You’re not just driving in to the future with your eyes in the rear view mirror.

To be fair, newmediatheory.net doesn’t feature the tech side of web 3.0 yet (things like artificial intelligence or automatic linking and categorization with other like databases). But, I think the technology is the easy part in comparison to getting the human side of Web 3.0 right. And while I am trying to get people to focus on the people side of Web 3.0 I don’t want to lose the power of the enabling technology that Web 3.0 could drive.

For example, I think that the ‘one database’ theme extolled about Web 3.0 is very exciting because it could lead us more quickly to knowledge that will increase our understanding and in turn create clearer paths to action. We could see exponential increases in understanding if everyone and every organization connects every database and does it in ways people can relate to.

Your recent link to Hans Rosling is apropos. Rosling’s data visualization tool leapfrogs conventional analytical tools to create an entirely new understanding of the world around us. It clears a pathway to action. This is Web 3.0′ish.

We will continue to see new ways to categorize, connect and interpret LIFE, people and our world. There are so many fantastic possibilities with Web 3.0!

Your # 2 Son

-Julian

Technorati Tags: Web 3.0, TimesSelect, New York Times, Hans Rosling, newmediatheory.net, newmediatheory, Marshal McLuhan, McLuhan,

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Click to Play

Technorati Tags: social networks, social networking, social media, Facebook, Twitter, Jaiku, Mash Yahoo! Mash, MySpace, LinkedIn, Friending, blogs, blogging, vlog, vlogging

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Yvonne asked about what I thought about Web 2.0 and Web 3.0 and if I had any new terms I might be able to tell her about. I offered enterprise mashup and bacn . Bacn because it’s timely and relevant and enterprise mashups because that’s what I’ve been working on for the past four months (more to follow on this later).

Hi Yvonne,
Sure I’ll give it a go!

I think web 2.0 has been beaten to death. In memes, articles, and white papers it has been defined in a great number of ways. For me web 2.0 is about interactivity. Web 1.0 was about publishing and getting offline stuff online. Web 2.0 was about empowering individuals and adding conversation. In my opinion this brought *people* in to computers and the Internet for the first time in a meaningful way.

Web 3.0 is very up in the air as to what will shake out. Many refer to this as the semantic web, a place where a much richer tagging and classification of underlying data will drive greater access to content. Think enabling technology. I think all the technical stuff that underlies web 3.0 is very cool but the focus should be about humanizing the web, or humanizing technology.

I think that what is happening with web 3.0 has a chance of doing this. To me, I’ve always been a geek and a technologist but I feel now my mission and use of this technology is here for the purpose of connecting US – we the people! Just like Facebook did for this exchange between you and I Yvonne. A bunch of 1’s and 0’s in programming made it all possible to execute but a person and a group of people made things like blogs, messaging clients and Facebook. For these reasons I beleive we are living in a renaissance.

New terms: hmmm.
As you say, mashup is a really good one.

How about enterprise mashup! I just completed a four month project on enterprise mashups (company mashups for profit). It’s about combining multiple data and or web functionality to produce something. At the very least a useful aggregation of stuff on the web but if done well, a solution or tool that is better than the sum of its parts.

Example: You want to build a site for collectible baseball cards. You build a mashup that collects classifieds information from eBay, Craigslist and forty different speciality sites that sell collectible baseball cards. You put it all together in a new online database and design a user-friendly search engine to sit on top of it. Then you get fancy and add a shopping cart that lets your site users buy baseball cards from any of those sites through your own new easy-to-use baseball card shopping site. You get the data by using mashup tools to scrape the web sites you want the information from. Scraping is no different than Google robots (bots) crawling sites to check for changes so they can be indexed in the search engine.

One more? Bacn. That’s pronounced bacon.

“Bacn is a new problem now plaguing our email inboxes. Putting it simply, Bacn is email you receive that isn’t spam… And isn’t personal mail. It’s the middle class of email. It’s notifications of a new post to your Facebook wall or a new follower on Twitter. It’s the Google alert for your name and the newsletter from your favorite company.”

Now, I think since I’ve done all this work early on a Sunday morning I’ll go publish my reply on a blog somewhere – maybe someone else will find it useful. Hopefully you got some little thing from all my blather!

Cheers Yvonne and thanks for writing.
- Jules

Technorati Tags: bacn, web 2.0, web 3.0, the semantic web, mashup, mashups, enterprise mashups

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Big mainstream media outlets reported the news but failed to report the big story, instead obscuring the story with statistics that only an economist would find interesting.

There are now more service based jobs than farming jobs for the first time in our world’s history. Further, the world’s workers are now skipping the industry sector and heading directly to the services sector.

This changes a pattern that has existed for 10,000 years.

Read about it here “For the first time in 10,000 years, farming is not the dominating industry” with the man credited for bringing this story to light, Peter S. Magnusson.

For another take read more about it here on my Father’s blog who made me aware of the story.

Then try this quick post at Sippican Cottage to add some further context.

And if you just like to watch and want to continue blowing your socks off with new world perspectives watch this pretty-damn-amazing video embedded below by Hans Rosling: Global health expert and data visionary about how the world has changed through industrialization. The video isn’t about the jobs data but is relevant to the underlying story of industrialization.

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