tag:blogger.com,1999:blog-281594502009-10-29T07:19:45.839-07:00Welcome to the art and science of great visitor experiencesStephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.comBlogger340125http://www.experienceology.com/images/LogoExpBlkWeb.jpgtag:blogger.com,1999:blog-28159450.post-11992147128996757092009-10-28T12:00:00.000-07:002009-10-28T12:00:10.625-07:00Once again, it's time for the Bathroom Blogfest, where bloggers from around the globe write about the importance of forgotten spaces in the brand experience. Visit the website, follow us on Twitter,...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=bUg1LnZ9gDo:-RZeTI4GmHo:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=bUg1LnZ9gDo:-RZeTI4GmHo:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=bUg1LnZ9gDo:-RZeTI4GmHo:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=bUg1LnZ9gDo:-RZeTI4GmHo:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/bUg1LnZ9gDo" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/10/bathroom-blogfest-2009-bathrooms-around.htmltag:blogger.com,1999:blog-28159450.post-27164079399708273492009-10-26T12:03:00.000-07:002009-10-26T12:03:00.452-07:00Once again, it's time for the Bathroom Blogfest, where bloggers from around the globe write about the importance of forgotten spaces in the brand experience. Visit the website, follow us on Twitter,...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=KQguPV10vSs:Y3LAzVr5pgk:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=KQguPV10vSs:Y3LAzVr5pgk:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=KQguPV10vSs:Y3LAzVr5pgk:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=KQguPV10vSs:Y3LAzVr5pgk:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/KQguPV10vSs" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com2http://experienceology.blogspot.com/2009/10/bathroom-blogfest-2009.htmltag:blogger.com,1999:blog-28159450.post-52761501366589091552009-10-25T12:00:00.000-07:002009-10-25T12:00:00.489-07:00Great example of Southwest Airline's humorous tone, which is very consistent across all their branded communication.<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=hhlXmHE69aQ:IopWyC7PkWU:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=hhlXmHE69aQ:IopWyC7PkWU:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=hhlXmHE69aQ:IopWyC7PkWU:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=hhlXmHE69aQ:IopWyC7PkWU:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/hhlXmHE69aQ" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/10/sundays-signpost.htmltag:blogger.com,1999:blog-28159450.post-57993815555354660112009-10-06T16:46:00.000-07:002009-10-06T16:48:46.664-07:00Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=0d--bRUC_9s:rLGkVUSf4GY:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=0d--bRUC_9s:rLGkVUSf4GY:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=0d--bRUC_9s:rLGkVUSf4GY:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=0d--bRUC_9s:rLGkVUSf4GY:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/0d--bRUC_9s" height="1" width="1"/>http://experienceology.blogspot.com/2009/10/why-i-work-with-museums-and-their.htmltag:blogger.com,1999:blog-28159450.post-19863517513506984162009-10-03T13:03:00.001-07:002009-10-03T13:51:42.352-07:00On Wednesday, October 28 the attendees to the Western Museums Association will be heading to San Diego's Balboa Park for the afternoon. This will be an amazing opportunity to tour the "Smithsonian of...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=SSfaAtAsx2s:FMyIJJSINmg:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=SSfaAtAsx2s:FMyIJJSINmg:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=SSfaAtAsx2s:FMyIJJSINmg:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=SSfaAtAsx2s:FMyIJJSINmg:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/SSfaAtAsx2s" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/10/wmas-balboa-park-day.htmltag:blogger.com,1999:blog-28159450.post-78726321963089672352009-09-20T15:57:00.000-07:002009-09-21T01:29:48.040-07:00San Diego hosted this two-day conference, sponsored by the Balboa Park Online Collaborative and funded by the Benbough Foundation. This was an amazing opportunity to hear some cutting-edge experts on...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=FOabNCgszlc:QY8k-7jVUtc:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=FOabNCgszlc:QY8k-7jVUtc:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=FOabNCgszlc:QY8k-7jVUtc:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=FOabNCgszlc:QY8k-7jVUtc:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/FOabNCgszlc" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/09/social-media-strategies-for-museums.htmltag:blogger.com,1999:blog-28159450.post-24168392935063246612009-09-13T06:35:00.000-07:002009-09-13T06:38:13.612-07:00This parking garage at Northwestern Hospital in Chicago used famous recording artists to ID each floor, so there was not only a visual but an auditory cue on each floor. Plus I loved the "take your...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=9w3z2j6ELRY:zC-4zqeOJkk:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=9w3z2j6ELRY:zC-4zqeOJkk:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=9w3z2j6ELRY:zC-4zqeOJkk:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=9w3z2j6ELRY:zC-4zqeOJkk:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/9w3z2j6ELRY" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/09/sundays-signpost.htmltag:blogger.com,1999:blog-28159450.post-58374466932201916412009-09-07T18:19:00.001-07:002009-09-07T19:16:00.379-07:00I've just posted my 41-minute interview with best-selling author Dr. Joseph Michelli. He covers customer service at Pike Place Fish Market, Starbucks, and Ritz-Carlton Hotels. (You'll also find it on...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=J5aa9Y4EXmI:UuMyYJ8ePYY:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=J5aa9Y4EXmI:UuMyYJ8ePYY:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=J5aa9Y4EXmI:UuMyYJ8ePYY:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=J5aa9Y4EXmI:UuMyYJ8ePYY:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/J5aa9Y4EXmI" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com4http://experienceology.blogspot.com/2009/09/customer-service-podcast-with-dr-joseph.htmltag:blogger.com,1999:blog-28159450.post-2308572930716613342009-09-05T13:45:00.000-07:002009-09-05T14:08:38.812-07:00This client spotlight is on Quail Botanical Gardens, who opened their Landscape for Fire Safety Garden on Thursday, September 3 with the support of the Encinitas Fire Department. We got to see an...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=-18ZlgWezy4:UYPI6Wqln-w:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=-18ZlgWezy4:UYPI6Wqln-w:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=-18ZlgWezy4:UYPI6Wqln-w:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=-18ZlgWezy4:UYPI6Wqln-w:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/-18ZlgWezy4" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com2http://experienceology.blogspot.com/2009/09/interpretive-signage-for-fire-landscape.htmltag:blogger.com,1999:blog-28159450.post-13261493958125874622009-08-30T11:06:00.000-07:002009-08-30T11:12:04.774-07:00I've written a new post at the WestMuse blog on my evolution into online learning. Check it out and leave your comments!<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=6IOw-yWVLN8:RCr4FipnxZs:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=6IOw-yWVLN8:RCr4FipnxZs:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=6IOw-yWVLN8:RCr4FipnxZs:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=6IOw-yWVLN8:RCr4FipnxZs:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/6IOw-yWVLN8" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/08/more-about-museum-online-learning.htmltag:blogger.com,1999:blog-28159450.post-14120844257095898512009-08-26T11:08:00.000-07:002009-08-26T11:08:00.224-07:00I had the pleasure of visiting this new children's garden at Quail Botanical Gardens, which opened in June 2009. Read more about the design here and here. It's a whimsical place, designed for kids...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=4qhEPBkOt2E:VIub3W4mz8Y:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=4qhEPBkOt2E:VIub3W4mz8Y:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=4qhEPBkOt2E:VIub3W4mz8Y:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=4qhEPBkOt2E:VIub3W4mz8Y:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/4qhEPBkOt2E" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/08/childrens-garden-experience-at-quail.htmltag:blogger.com,1999:blog-28159450.post-36601901904842629172009-08-23T11:05:00.001-07:002009-08-23T11:08:22.013-07:00How do you make culture more interesting? Make it personal. Make it human. These humongous banners advertise a symphony group in LA; thousands of people drive by every day. You see several of the...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=1E3jdZlinWU:_K2DuoLOl4I:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=1E3jdZlinWU:_K2DuoLOl4I:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=1E3jdZlinWU:_K2DuoLOl4I:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=1E3jdZlinWU:_K2DuoLOl4I:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/1E3jdZlinWU" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/08/sundays-signpost.htmltag:blogger.com,1999:blog-28159450.post-72012087432333730502009-08-19T18:17:00.000-07:002009-08-19T18:22:13.724-07:00Travel with me to Madrid's international airport in this 4-minute video podcast. I examine the visitor experience at Madrid's Barajas International Airport during a LONG layover, including...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=wvIMvDwy_8E:NAd1-CcFFWQ:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=wvIMvDwy_8E:NAd1-CcFFWQ:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=wvIMvDwy_8E:NAd1-CcFFWQ:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=wvIMvDwy_8E:NAd1-CcFFWQ:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/wvIMvDwy_8E" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/08/visitor-experience-at-madrid-barajas.htmltag:blogger.com,1999:blog-28159450.post-74640820788310814862009-08-14T12:09:00.001-07:002009-08-19T12:22:56.751-07:00People often ask me, "Why Twitter?" What's the point? And why should my museum be on Twitter?" If it wasn't for Twitter I would have had no idea about an amazing event that happened last night in...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=p6X8tdd50jk:CFCffb-FT4c:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=p6X8tdd50jk:CFCffb-FT4c:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=p6X8tdd50jk:CFCffb-FT4c:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=p6X8tdd50jk:CFCffb-FT4c:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/p6X8tdd50jk" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com6http://experienceology.blogspot.com/2009/08/how-some-ny-museums-used-social-media.htmltag:blogger.com,1999:blog-28159450.post-89130763541112106172009-08-08T13:03:00.000-07:002009-08-08T13:38:57.504-07:00I've recently started using Twitter, and have met many museum people who either want to get on Twitter or are using it but want to learn more. I created these three tech tutorials to help you get...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=pqzxMItHs4c:aAREpnIKJh8:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=pqzxMItHs4c:aAREpnIKJh8:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=pqzxMItHs4c:aAREpnIKJh8:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=pqzxMItHs4c:aAREpnIKJh8:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/pqzxMItHs4c" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/08/how-to-use-twitter-for-your-museum-or.htmltag:blogger.com,1999:blog-28159450.post-44512833104123429482009-08-02T14:13:00.000-07:002009-08-02T14:22:33.813-07:00In response to your requests, I've created this tutorial teaching you how to create a Facebook Page for your museum or other nonprofit. Here's a short sample: The $5 tutorial covers how to create an...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=8vYUfkx6CMo:cu0JxVHfzss:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=8vYUfkx6CMo:cu0JxVHfzss:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=8vYUfkx6CMo:cu0JxVHfzss:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=8vYUfkx6CMo:cu0JxVHfzss:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/8vYUfkx6CMo" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/08/new-facebook-tech-tutorial.htmltag:blogger.com,1999:blog-28159450.post-78088084032742440112009-07-26T11:28:00.000-07:002009-07-26T11:35:57.924-07:00I've just completed a new 5-minute video podcast detailing the visitor experience at Majorelle Garden in Marrakech, Morocco. We show the entry, brochure, store, cafe, and some issues with wayfinding...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=H4rf5jch5Ds:kMhl7Gw9kdI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=H4rf5jch5Ds:kMhl7Gw9kdI:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=H4rf5jch5Ds:kMhl7Gw9kdI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=H4rf5jch5Ds:kMhl7Gw9kdI:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/H4rf5jch5Ds" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com2http://experienceology.blogspot.com/2009/07/new-video-podcast-majorelle-garden.htmltag:blogger.com,1999:blog-28159450.post-1787237816815529732009-07-22T14:10:00.000-07:002009-07-24T19:15:16.963-07:00I am thrilled to announce the launch of my online learning website! Training museum professionals truly is my passion. And, while I love training folks in person, there are limits to both time and...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=eKcqKtx7Mno:V6rDLqgjgzs:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=eKcqKtx7Mno:V6rDLqgjgzs:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=eKcqKtx7Mno:V6rDLqgjgzs:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=eKcqKtx7Mno:V6rDLqgjgzs:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/eKcqKtx7Mno" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/07/experienceology-on-demand-classes-for.htmltag:blogger.com,1999:blog-28159450.post-53531247816246175172009-07-21T11:18:00.000-07:002009-07-21T11:55:15.859-07:00What does your museum look and feel like to people with learning disabilities? I'm happy to provide two great articles written by educational consultant Paul Gabriel for free download. Paul was the...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=EMiZbLjLgW0:tHdZPVqU1j8:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=EMiZbLjLgW0:tHdZPVqU1j8:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=EMiZbLjLgW0:tHdZPVqU1j8:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=EMiZbLjLgW0:tHdZPVqU1j8:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/EMiZbLjLgW0" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com1http://experienceology.blogspot.com/2009/07/seeing-your-museum-through-different.htmltag:blogger.com,1999:blog-28159450.post-63971060417938591852009-07-18T11:31:00.000-07:002009-07-18T12:36:46.458-07:00While I was in San Francisco last month, we went to this restaurant called Blue Plate. Tracing our path, and our experience, might be illuminating as to how your visitors find you and what they...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=J6eK6iprj80:jKW_ntzvlro:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=J6eK6iprj80:jKW_ntzvlro:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=J6eK6iprj80:jKW_ntzvlro:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=J6eK6iprj80:jKW_ntzvlro:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/J6eK6iprj80" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/07/san-francisco-dining-experience-how-it.htmltag:blogger.com,1999:blog-28159450.post-28712572769516471172009-07-12T12:14:00.000-07:002009-07-12T12:14:00.163-07:00A very clever take on the "thermometer" capital campaign sign at The Computer History Museum. Progress is shown by adding more CDs to the stack.<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=8B5mqxRpPwo:tvaqnS2X4oI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=8B5mqxRpPwo:tvaqnS2X4oI:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=8B5mqxRpPwo:tvaqnS2X4oI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=8B5mqxRpPwo:tvaqnS2X4oI:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/8B5mqxRpPwo" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/07/sundays-signpost_12.htmltag:blogger.com,1999:blog-28159450.post-65307723298002058142009-07-08T12:08:00.000-07:002009-07-08T12:08:01.061-07:00If you've been reading this blog for any length of time, you know I have a thing about good bathrooms: as extensions of great experiences, as extensions of brand, for visitor comfort, etc. So here...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=0gVKijrudyY:rdoiY-JaSXY:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=0gVKijrudyY:rdoiY-JaSXY:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=0gVKijrudyY:rdoiY-JaSXY:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=0gVKijrudyY:rdoiY-JaSXY:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/0gVKijrudyY" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com2http://experienceology.blogspot.com/2009/07/museum-bathroom-quiz.htmltag:blogger.com,1999:blog-28159450.post-71782583278926137672009-07-05T12:00:00.000-07:002009-07-05T12:00:10.942-07:00Spotted at E &amp; O Trading Company Restaurant last week in San Francisco. This long wall is downstairs, on your way to the restrooms. Instead of being a blank space, they've created a beautiful...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=aLkAY14MEFM:NzBU62vggY8:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=aLkAY14MEFM:NzBU62vggY8:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=aLkAY14MEFM:NzBU62vggY8:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=aLkAY14MEFM:NzBU62vggY8:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/aLkAY14MEFM" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/07/sundays-signpost.htmltag:blogger.com,1999:blog-28159450.post-15670009082773720882009-07-03T12:45:00.001-07:002009-07-03T13:48:18.471-07:00This project—a joint collaboration between The Escondido Creek Conservancy and the Olivenhain Municipal Water District—began with us creating an interpretive master plan. The building was designed by...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=YxyOYO1H9og:byUjN_IapaI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=YxyOYO1H9og:byUjN_IapaI:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=YxyOYO1H9og:byUjN_IapaI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=YxyOYO1H9og:byUjN_IapaI:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/YxyOYO1H9og" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com2http://experienceology.blogspot.com/2009/07/client-spotlight-elfin-forest.htmltag:blogger.com,1999:blog-28159450.post-79584656867012092832009-06-27T10:55:00.000-07:002009-06-27T11:00:54.810-07:00I've mentioned South Park Dog Wash several times before in my blog and in my book... here is why it continues to be such a successful experience-based business: Happy birthday to Leo, Buddy Girl's...<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=444_tSEzGWk:c5WGpMX1Hq4:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=444_tSEzGWk:c5WGpMX1Hq4:63t7Ie-LG7Y"><img src="http://feeds.feedburner.com/~ff/Experienceology?d=63t7Ie-LG7Y" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Experienceology?a=444_tSEzGWk:c5WGpMX1Hq4:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Experienceology?i=444_tSEzGWk:c5WGpMX1Hq4:V_sGLiPBpWU" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Experienceology/~4/444_tSEzGWk" height="1" width="1"/>Stephanie Weaverhttp://www.blogger.com/profile/02116304523866425794noreply@blogger.com0http://experienceology.blogspot.com/2009/06/leo-at-south-park-dog-wash.html