Fear the Bug Video Podcast (SD)

Fear the Bug, Episode 81: Canned Responses

sales@axosoft.com — Tue, 30 Jun 2009 15:00:05 -0700

Canned responses are a way to speed up the time it takes to fill out text fields and respond to e-mails. Create your own pieces of text that you can recall and paste with a few mouse clicks! This time saver is great for tech support agents and developers.

Fear the Bug, Episode 80: Comment Fields

sales@axosoft.com — Tue, 23 Jun 2009 09:35:38 -0700

Comment Fields are coming in OnTime version 9.1! These fields provide more flexibility when gathering data from users. This week we’ll focus on comment fields and the different ways they can be utilized.

Fear the Bug, Episode 79: OnTime Version 9.1 Preview

sales@axosoft.com — Thu, 18 Jun 2009 12:38:56 -0700

OnTime 9.1 has some great new features for our customers! These include comment fields, custom responses, burndown chart enhancements, and IMAP support for emails! Check out our new features in this week's podcast!

Fear the Bug, Episode 78: OnTime 2009 Resources

sales@axosoft.com — Tue, 09 Jun 2009 14:40:52 -0700

There are lots of free resources that are available on the web for those interested in OnTime 2009. This week's podcast points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live demos, and more!

Fear the Bug, Episode 77: Projects

sales@axosoft.com — Tue, 02 Jun 2009 09:16:22 -0700

This week in the podcast we talk about Projects in OnTime and why they are so important. Projects are full of settings that you can manipulate to help you get the most out of OnTime.

Fear the Bug, Episode 76: Attachments

sales@axosoft.com — Tue, 26 May 2009 14:08:05 -0700

There are two different ways to store files inside the OnTime database. This week we discuss how to use these two methods and some ways to limit users’ access to attachments.

Fear the Bug, Episode 75: Archiving

sales@axosoft.com — Tue, 19 May 2009 09:41:52 -0700

This week's podcast is about the basics of archiving in OnTime. How do you "remove" items from the system so they are out of your way, yet keep from deleting them completely? How do you find items that have been archived? What options do you have when it comes to archiving? How do you perform mass archiving using logical parameters? All these questions are answered in today's episode.

Fear the Bug, Episode 74: OnTime Services

sales@axosoft.com — Tue, 12 May 2009 17:13:17 -0700

Sending alerts or e-mails through OnTime requires the OnTime Services pack to be installed. This week we walk through the installation of the services pack and some tips when using OnTime Services.

Fear the Bug, Episode 73: OnTime Silent Installation

sales@axosoft.com — Tue, 05 May 2009 09:48:31 -0700

This week we talk about some “getting started” tips for a network administrator to install OnTime to machines via your network. This includes installation/upgrades of the OnTime product as well as the configuration file that allows the OnTime client to log in. Show this to your network administrator so they can make OnTime install automatically!

Fear the Bug, Episode 72: Copying Templates

sales@axosoft.com — Tue, 28 Apr 2009 09:00:00 -0700

There are several ways you can copy different items in OnTime. This week we discuss the benefits of copying the templates of OnTime: field templates, workflows, and security roles. These can save you a great deal of time when configuring OnTime.

Fear the Bug, Episode 71: Voting

sales@axosoft.com — Tue, 21 Apr 2009 09:00:00 -0700

The option to “vote” on items can be activated for users and for customers. Getting quick feedback from your employees and clients about which features they’d like to have implemented can be invaluable. This week we’ll show how you can control and view the basic voting options for OnTime.

Fear the Bug, Episode 70: RSS Feed

sales@axosoft.com — Tue, 14 Apr 2009 09:00:00 -0700

Creating an RSS feed that lists certain defects, features, tasks, or incidents from your database is easy to set up. Just activate a couple settings in customer portal and you'll be rolling! OnTime allows you to integrate bugs and features with your Source Control Management solution, such as Sourcesafe or Perforce. This week we walk through an example of setting up your SCM tab to work with the Subversion SCM tool.

Fear the Bug, Episode 69: Axosoft University

sales@axosoft.com — Tue, 07 Apr 2009 09:00:00 -0700

Did you know that Axosoft offers free, instructor-led, web classes about Ontime? Learn about workflow, searches, field templates, security roles, projects, wiki, e-mail configuration and much more! In this week’s podcast we discuss the Axosoft University classes and how you can attend them.

Fear the Bug, Episode 68: Tech Support Example

sales@axosoft.com — Tue, 31 Mar 2009 09:00:00 -0700

This week in the podcast we walk through an example of how a tech support agent might set up their main screen when they first log into OnTime. In this example we discuss filters, color coding, tabs, the grid, and views.

Fear the Bug, Episode 67: Source Control Management Tab

sales@axosoft.com — Tue, 24 Mar 2009 09:00:00 -0700

OnTime allows you to integrate bugs and features with your Source Control Management solution, such as Sourcesafe or Perforce. This week we walk through an example of setting up your SCM tab to work with the Subversion SCM tool.

Fear the Bug, Episode 66: Hyperlink Custom Fields

sales@axosoft.com — Tue, 17 Mar 2009 09:00:00 -0700

OnTime has several different custom fields that you can work with. One of these types of fields is a hyperlink field. This week we discuss how to create and use these versatile fields to point at other webpages (especially custom webpages) related to items in your database.

Fear the Bug, Episode 65: Manage Users

sales@axosoft.com — Tue, 10 Mar 2009 09:00:00 -0700

The “Manage Users” window is where security is handled for individuals utilizing OnTime Windows, Web, and VS.Net. Settings and license information are also obtainable through this window.

Fear the Bug, Episode 64: Worklogs

sales@axosoft.com — Tue, 03 Mar 2009 09:00:00 -0700

Worklogs in OnTime track how much time is spent on defects, features, tasks, and incidents. You can view worklogs for an item, add worklogs to an item, and also view all worklog entries on the system and search through them. Also, there are several settings that control how these time entries behave.

Fear the Bug, Episode 63: System Options

sales@axosoft.com — Tue, 24 Feb 2009 09:00:00 -0700

The OnTime software package has lots of versatile ways to adapt to your business. Most people probably don’t realize just how flexible OnTime really is. In this week’s podcast we show the “System Options” menu and how precisely numerous behaviors can be tailored for OnTime.

Fear the Bug, Episode 62: OnTime Express

sales@axosoft.com — Tue, 17 Feb 2009 09:00:00 -0700

When deciding upon using OnTime, there are two types you can select: Professional and Express. This week in the podcast we talk about what the Express version of OnTime can do for your company.

Fear the Bug, Episode 61: Wiki Page Comments

sales@axosoft.com — Tue, 03 Feb 2009 09:00:00 -0700

One new feature in OnTime 2009 is Wiki Page Comments--the ability for customer and users to comment on particular wiki page articles. There are several different ways that you can configure how this works inside your database. This week we walk through these settings so you can get Wiki Page Comments working correctly for your instance of OnTime 2009.

Fear the Bug, Episode 60: Treemap Charts

sales@axosoft.com — Tue, 27 Jan 2009 09:00:00 -0700

The treemap chart is a unique chart that allows a user to see which defects, features, tasks, or incidents require the most attention. The graphical visualization of Original Estimate and Percent Complete can transmit such needed information in just a glance.

Fear the Bug, Episode 59: Burndown Charts

sales@axosoft.com — Tue, 20 Jan 2009 09:00:00 -0700

Burndown charts are a new chart type available on the Project Dashboard in OnTime 2009. This week we describe how these charts operate and how you can use them to see your project's rate-of-completion.

Fear the Bug, Episode 58: Startup Wizard

sales@axosoft.com — Tue, 13 Jan 2009 09:00:00 -0700

OnTime 2009 has a new Startup Wizard that appears when a new database is created. This week we cover the wizard and explain some of the options that you can select on the new Startup Wizard.

Fear the Bug, Episode 57: Tips for Upgrading to OnTime 2009

sales@axosoft.com — Tue, 30 Dec 2008 09:00:00 -0700

This week is for anyone who is still on an earlier version of OnTime and wants to move to the latest version of OnTime 2009. These quick tips will help you to get upgraded more easily.

Fear the Bug, Episode 56: Task Improvements in OnTime 2009

sales@axosoft.com — Tue, 23 Dec 2008 09:00:00 -0700

OnTime 2009 is getting some major changes in one important area: Tasks. This week we discuss how tasks worked in OnTime 2008 and how they are changing in OnTime 2009.

Fear the Bug, Episode 55: Notifications and Alerts

sales@axosoft.com — Tue, 16 Dec 2008 09:00:00 -0700

This week we discuss the ways in which you can create e-mail rules for OnTime 2009. These are called either "Notifications" or "Alerts" and can be tied to items or projects. These help you to monitor what activity occurs inside your database.

Fear the Bug, Episode 54: V9 Preview - More New Features, Part 2

sales@axosoft.com — Tue, 9 Dec 2008 09:00:00 -0700

This week we'll cover some additional smaller features coming in OnTime 2009. Take a look at how you can attach multiple files for Web, use inline attachments through e-mail, take advantage of some of the new filtering options, and maximize your OnTime experience through convenient keyboard shortcuts! Check it out!

Fear the Bug, Episode 53: V9 Preview - More New Features

sales@axosoft.com — Tue, 2 Dec 2008 09:00:00 -0700

Next for OnTime 2009, we'll show you some other smaller features that are still very powerful! Voting is now available for your items, making it easy to get feedback. Copying projects with a "Deep Copy" makes it possible to now copy items inside the folder as well as the folder itself. Also, time units can be customized for counting purposes.

Fear the Bug, Episode 52: V9 Preview - Project Wiki

sales@axosoft.com — Tue, 25 Nov 2008 09:00:00 -0700

The Project Wiki has received some special attention in OnTime 2009. Through the Wiki you can now post comments, set up e-mail notification rules, revert the wiki to previous versions, and set up security for these permissions. Come and see the new functionality of the Project Wiki in OnTime 2009!

Fear the Bug, Episode 51: V9 Preview - Project Dashboard

sales@axosoft.com — Tue, 18 Nov 2008 09:00:00 -0700

One of the new revisions to the OnTime 2009 Suite is the Project Dashboard. This amazingly powerful feature will astound you with rapid charting and graphing that you can create with a few mouseclicks. Worklogs have also been enhanced in 2009 and this timesheet data can be displayed on the Project Dashboard in the form of Burndown or Trend Analysis charts.

Fear the Bug, Episode 50: V9 Preview - The Releases Tab

sales@axosoft.com — Tue, 11 Nov 2008 09:00:00 -0700

One of the new additions to the OnTime 2009 Suite is the Releases tab. Now your company can track products, versions, and milestones independently from your project tree. Easily see what defects are in a certain version, or assign features and tasks to a particular milestone/sprint to complete in the future. Come and see the new Releases tab in action!

Fear the Bug, Episode 49: Field Level Security

sales@axosoft.com — Tue, 04 Nov 2008 09:00:00 -0700

Did you know that you can block specific users from interacting with specific fields per project? And that this is independent from field templates? This week we'll teach you this little trick if you have certain fields that you don't want individual users to change.

Fear the Bug, Episode 48: OnTime Wiki

sales@axosoft.com — Tue, 28 Oct 2008 09:00:00 -0700

The OnTime Wiki acts as a great information repository for your projects and your company. Wiki pages can contain text, images, links to internal wiki pages, and links out to external websites. Attachments can be stored and referenced from the project tree, as well as wiki page histories that can be viewed for all wiki pages of a certain project. Come and see what the OnTime Wiki has to offer!

Fear the Bug, Episode 47: Multi-Edit

sales@axosoft.com — Tue, 21 Oct 2008 09:00:00 -0700

The multi-edit menu is a powerful aspect of OnTime that allows users to make mass changes with a few mouse clicks. Whether changing a single row or multiple rows, in OnTime Windows and Web these changes can take place directly through the main interface. Learn to unlock the power of OnTime by saving time with the multi-edit tool!

Fear the Bug, Episode 46: Customer Portal, Part 2

sales@axosoft.com — Tue, 14 Oct 2008 09:00:00 -0700

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal. This week we'll cover security settings for Customer Portal.

Fear the Bug, Episode 45: Customer Portal, Part 1

sales@axosoft.com — Tue, 07 Oct 2008 09:00:00 -0700

Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal. The next two weeks we'll cover different aspects of configuring Customer Portal for use by your customers. This week we'll cover basic security for customers and companies.

Fear the Bug, Episode 44: Views

sales@axosoft.com — Tue, 30 Sep 2008 09:00:00 -0700

There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web. These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc. Views can be created uniquely for each user to help manage different groups of settings that you may want to activate from time to time. This week's podcast discusses views and some examples of how you can use them.

Fear the Bug, Episode 43: E-mail Templates

sales@axosoft.com — Tue, 23 Sep 2008 09:00:00 -0700

OnTime has powerful e-mail notification functionality that allows your users to designate when they receive e-mails from the system. One part of this feature is the ability to work with "E-mail Templates" to control how e-mails look when they are automatically sent out to your users and/or customers. This week we talk about the E-mail Templates window and how to configure it.

Fear the Bug, Episode 42: Utilizing Scrum in OnTime 2008

sales@axosoft.com — Tue, 16 Sep 2008 09:00:00 -0700

OnTime is such a flexible tool and it can be used in a variety of ways, with completely different methodologies. One of the methodologies that works well with OnTime is Scrum. This week we walk through a quick demonstration of setting up a new OnTime database for use with a Scrum methodology.

Fear the Bug, Episode 41: Integrating PureChat v1.5 with OnTime

sales@axosoft.com — Tue, 09 Sep 2008 09:00:00 -0700

The new PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks! This week's episode shows the technical details of setting up the integration between OnTime and Purechat. Watch this episode to see how to set up this time-saving functionality for your PureChat operators.

Fear the Bug, Episode 40: Optimizing OnTime Performance, Part 3

sales@axosoft.com — Tue, 26 Aug 2008 09:00:00 -0700

This is the final episode of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the OnTime Database Optimization Tool, that can show statistics on your database configuration. These numbers can help you to organize your data more effectively in OnTime.

Fear the Bug, Episode 39: Optimizing OnTime Performance, Part 2

sales@axosoft.com — Tue, 19 Aug 2008 09:00:00 -0700

This is a continuation the of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers OnTime settings that can be adjusted globally or locally to speed up performance.

Fear the Bug, Episode 38: Optimizing OnTime Performance, Part 1

sales@axosoft.com — Tue, 12 Aug 2008 09:00:00 -0700

This is the start of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the basics of hardware and network essentials for supporting OnTime.

Fear the Bug, Episode 37: Full Page Wiki

sales@axosoft.com — Tue, 05 Aug 2008 09:00:00 -0700

In OnTime version 8.1.2 we are introducing a new feature: Full page Wiki! This feature allows users of OnTime for Web to work with the Wiki on a separate browser page with no other windows cluttering the screen, like Projects or Details. The URLs on wiki have also been streamlined and URLs to specific pages can now be accessed. See this week's episode for more details.

Fear the Bug, Episode 36: Copying & Moving Items

sales@axosoft.com — Tue, 29 Jul 2008 09:00:00 -0700

When copying and moving items in OnTime, there are some things to keep in mind when it comes to the data in those items. Which fields will move over properly? Can custom fields move from a defect to a feature, for instance? Are there any system fields that have special behaviors when moving from one item type to another? This podcast answers these questions as we discuss the data behind moving and copying items in OnTime.

Fear the Bug, Episode 35: Remote Server

sales@axosoft.com — Tue, 22 Jul 2008 09:00:00 -0700

Remote Server is a very handy tool for users wishing to utilize OnTime Windows and OnTime VS.Net without having direct access to SQL Server. This week we discuss Remote Server in detail and how to set it up.

Fear the Bug, Episode 34: Using the Datagrid

sales@axosoft.com — Tue, 15 Jul 2008 09:00:00 -0700

If you're new to OnTime, then this podcast is for you! This week we examine the datagrid for OnTime and show you how to add, remove, and resize columns, as well as perform text searches, sorting, and grouping. We also show you the very useful multi-edit feature to make mass changes to your items.

Fear the Bug, Episode 33: Custom Fields in Projects

sales@axosoft.com — Tue, 08 Jul 2008 09:00:00 -0700

Custom fields are a great asset to OnTime, and there are several different ways that you can use them. This week we talk about creating and using custom data inside projects.

Fear the Bug, Episode 32: User Dashboard

sales@axosoft.com — Tue, 01 Jul 2008 09:00:00 -0700

The User Dashboard in OnTime is a great way to look at items across types and edit them. See how to view and search through data regardless of its type (Defect, Feature, Task, Incident) by taking advantage of the User Dashboard.

Fear the Bug, Episode 31: E-mail Tab

sales@axosoft.com — Tue, 24 Jun 2008 09:00:00 -0700

OnTime's E-mail tab is a great new feature of version 8.1. In this week's podcast we show you some of the functionality of this new, useful area of OnTime that allows you to search through your attached e-mail content.

Fear the Bug, Episode 30: Color Coding

sales@axosoft.com — Tue, 17 Jun 2008 09:00:00 -0700

One great feature of OnTime 8.1 is the ability to add color schemes to the main grids of OnTime Windows and OnTime Web. This week we cover how to activate this functionality to allow color changes for items based on their Priority, Status, Severity, and Workflow.

Fear the Bug, Episode 29: Management Console

sales@axosoft.com — Tue, 10 Jun 2008 09:00:00 -0700

OnTime 8.1 introduces the Management Console, a great window for administrators to see in one place all of the tools provided for management of the OnTime database. This week we show how to use the Console, but more importantly how to set it up for your users.

Fear the Bug, Episode 28: Treeview Pane

sales@axosoft.com — Tue, 03 Jun 2008 09:00:00 -0700

The Treeview Pane in OnTime allows for quick-filtering by Project, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of. Check out this week's podcast on the Treeview Pane.

Fear the Bug, Episode 27: OnTime 8.1 RC

sales@axosoft.com — Tue, 27 May 2008 09:00:00 -0700

OnTime 8.1 is going to be released in June with some great features, and it's available as a Release Candidate right now from our website! This podcast covers three of the features released in the RC candidate for OnTime 8.1.

Fear the Bug, Episode 26: Basic Workflows

sales@axosoft.com — Tue, 20 May 2008 09:00:00 -0700

Workflows in OnTime are the equivalent of business processes. Armed with such a flowchart one can describe the stages of a system that items pass through. This week's podcast discusses the basics of what workflows are and the different settings you can control on each stage.

Fear the Bug, Episode 25: User Options

sales@axosoft.com — Tue, 13 May 2008 09:00:00 -0700

Did you know that each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version? This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web.

Fear the Bug, Episode 24: OnTime 8.1 Beta

sales@axosoft.com — Tue, 06 May 2008 09:00:00 -0700

The release of OnTime 2008 v8.1 is nearing, and this week we have a preview that includes a look at some of the coolest new features: wiki in Customer Portal, the new Email Tab, notification and alert updates, and more...

Fear the Bug, Episode 23: Authentication

sales@axosoft.com — Tue, 29 Apr 2008 09:00:00 -0700

There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place. This week we talk about these forms of authentication.

Fear the Bug, Episode 22: Item Locking

sales@axosoft.com — Tue, 22 Apr 2008 09:00:00 -0700

OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it. This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand when it comes to item-locking in OnTime.

Fear the Bug, Episode 21: Security Roles (UPDATED)

sales@axosoft.com — Tue, 15 Apr 2008 09:00:00 -0700

Security Roles are templates of privileges that you can assign out to your users--one or many. This week's podcast walks through the creation of a role and applying them to separate users. UPDATED: Fixed a mistake about reporting security roles.

Fear the Bug, Episode 20: Backup and Restore (UPDATED)

sales@axosoft.com — Tue, 08 Apr 2008 09:00:00 -0700

Did you know that OnTime includes tools to help you backup and restore your OnTime database? This week's podcast covers the basics of restoring and backing up a database through the OnTime system. UPDATED: Added note about needing to backup from the SQL server itself.

Fear the Bug, Episode 19: Worklogs

sales@axosoft.com — Tue, 01 Apr 2008 09:00:00 -0700

Worklogs are the time sheets of OnTime. They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents. There are several ways to interact with worklogs and this week's podcast covers them in detail.

Fear the Bug, Episode 18: Field Template Basics

sales@axosoft.com — Tue, 25 Mar 2008 09:00:00 -0700

Did you know that field templates can be applied two different ways? And that the two "edit" buttons on the main interface tie directly into how these field templates are used? This week's podcast discusses these topics and how to control such permissions through security roles.

Fear the Bug, Episode 17: Reporting Shortcuts

sales@axosoft.com — Tue, 18 Mar 2008 09:00:00 -0700

Last week we talked about filtering reports through the main interface by clicking on projects, filters, text searches, and column sorts. These four different data modifications can be inserted into a report "shortcut" and run with one click of a button. Learn about reporting shortcuts inside.

Fear the Bug, Episode 16: Reporting Basics

sales@axosoft.com — Tue, 11 Mar 2008 09:00:00 -0700

Need some help getting started running reports? This week's podcast covers the basics of running reports and sending data to those reports. Did you know there are four ways you can manipulate what data is sent to a report without any direct report customization? Check out the podcast!

Fear the Bug, Episode 15: Custom Fields in Action

sales@axosoft.com — Tue, 04 Mar 2008 09:00:00 -0700

This week's podcast is for new users who want to see custom fields in action. Watch this video to see the usage of custom fields inside field templates.

Fear the Bug, Episode 14: Customizing Sections

sales@axosoft.com — Tue, 26 Feb 2008 09:00:00 -0700

This week's podcast shows how the major and sub tabs on the main user interface can be renamed and removed. Also, we show how to add tabs that are large text fields.

Fear the Bug, Episode 13: History and Audit Trails

sales@axosoft.com — Tue, 19 Feb 2008 09:00:00 -0700

This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents, as well as project wiki pages.

Fear the Bug, Episode 12: OnTime 2008 Resources

sales@axosoft.com — Tue, 12 Feb 2008 09:00:00 -0700

There are lots of free resources that are available on the web for those interested in OnTime 2008. This week's podcasts points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live demos, and more!

Fear the Bug, Episode 11: Configuring E-mail

sales@axosoft.com — Tue, 05 Feb 2008 09:00:00 -0700

When users want their e-mail to integrate with OnTime 2008, there are a couple settings to activate. This week's podcast covers those settings to help your e-mail send and receive properly through OnTime.

Fear the Bug, Episode 10: Tips for Upgrading to OnTime 2008

sales@axosoft.com — Tue, 29 Jan 2008 09:00:00 -0700

This week is for anyone who is still on OnTime 2006 or 2007 and wants to move to the latest and greatest version of OnTime 2008. These quick tips will get you upgraded with ease.

Fear the Bug, Episode 9: Custom Fields for Customers

sales@axosoft.com — Tue, 22 Jan 2008 09:00:00 -0700

Tracking customized data for your customers and the individual contacts of those companies can be very important to your business. Learn in this week's podcast how easy it is to add custom fields for customer and contacts in OnTime 2008.

Fear the Bug, Episode 8: Applying Filters

sales@axosoft.com — Tue, 15 Jan 2008 09:00:00 -0700

Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on more advanced applications of filters: archiving, alerts, customer portal, and reporting.

Fear the Bug, Episode 7: Filters Overview

sales@axosoft.com — Tue, 08 Jan 2008 09:00:00 -0700

Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on the simplest application of filters: searching data in your main grid in OnTime 2008.

Fear the Bug, Episode 6: Import and Export (Part 3 of 3)

sales@axosoft.com — Tue, 01 Jan 2008 09:00:00 -0700

Part 3 of 3 on a series describing importing and exporting in OnTime 2008: Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode focuses on importing customer and contact data into OnTime 2008.

Fear the Bug, Episode 5: Import and Export (Part 2 of 3)

sales@axosoft.com — Tue, 25 Dec 2007 09:00:00 -0700

Part 2 of 3 on a series describing importing and exporting in OnTime 2008: Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode is the start of a multi-part series to help new users understand the basics of importing and exporting items across the OnTime 2008 system.

Fear the Bug, Episode 4: Import and Export (Part 1 of 3)

sales@axosoft.com — Tue, 18 Dec 2007 09:00:00 -0700

Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode is the start of a multi-part series to help new users understand the basics of importing and exporting items across the OnTime 2008 system.

Fear the Bug, Episode 3: Hosted Dashboard

sales@axosoft.com — Tue, 11 Dec 2007 09:00:00 -0700

This week's podcast is for anyone new to the hosted version of our software. When Axosoft hosts your database on our servers, there are a few configuration settings that you can control for your hosted database. This video covers the configuration of these settings.

Fear the Bug, Episode 2: Archiving

sales@axosoft.com — Tue, 04 Dec 2007 09:00:00 -0700

This week's podcast is about the basics of archiving in OnTime 2008. How do you "remove" items from the system so they are out of your way, yet keep from deleting them completely? How do you find items that have been archived? What options do you have when it comes to archiving? How do you perform mass archiving using logical parameters? All these questions are answered in today's episode.

Fear the Bug, Episode 1: Notifications & Alerts

sales@axosoft.com — Tue, 27 Nov 2007 09:00:00 -0700

Welcome to the Fear the Bug Video Podcast! It's a weekly podcast filled with tips, tricks, and in-depth OnTime concepts. We will get the podcast up on iTunes soon for easier subscribing and portable media viewing. In the meantime, you can subscribe to this blog to watch the videos online. This first episode is about Notifications and Alerts -- the way OnTime communicates with your employees, your customers, and you about events that occur in your database. Your feedback is welcomed!