What type of leader produces the best results? https://firstconcepts.com Articles about the nature of leadership and what type of leaders get their people to produce the best results based on decades of research and experience. Mon, 28 Apr 2025 04:08:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Lead Through Voluntary Influence https://firstconcepts.com/lead/ https://firstconcepts.com/lead/#respond Sun, 26 Jan 2020 06:02:40 +0000 https://firstconcepts.com/?p=5010 Don Shapiro’s new speech shows managers and franchisees how great leaders inspire their people through voluntary influence. These leaders deliver higher employee retention, consistency and customer traffic. This high energy, fun and interactive program turns managers into leaders by simplifying and clarifying what type of leaders produce results and how to become one of those […]

The post Lead Through Voluntary Influence first appeared on First Concepts Consultants.]]> https://firstconcepts.com/lead/feed/ 0 Read Your Customers’ Minds https://firstconcepts.com/sales/ https://firstconcepts.com/sales/#respond Sun, 29 Dec 2019 22:19:28 +0000 https://firstconcepts.com/?p=4783 Don Shapiro's discoveries about customer value have helped salespeople and business owners boost their sales by over 20%. His high energy, fun and interactive program motivates salespeople to learn more about their customers and use that information to close more sales at better margins.

The post Read Your Customers’ Minds first appeared on First Concepts Consultants.]]> https://firstconcepts.com/sales/feed/ 0 Leadership Means Voluntary Influence https://firstconcepts.com/leader/ https://firstconcepts.com/leader/#respond Sat, 09 Nov 2019 01:54:30 +0000 https://firstconcepts.com/?p=4833 Leaders influence people to voluntarily join with them to make great things happen. This speech shows you how.

The post Leadership Means Voluntary Influence first appeared on First Concepts Consultants.]]> https://firstconcepts.com/leader/feed/ 0 Is there such a thing as a bad leader? https://firstconcepts.com/is-there-such-a-thing-as-a-bad-leader/ https://firstconcepts.com/is-there-such-a-thing-as-a-bad-leader/#respond Mon, 02 Sep 2019 17:01:28 +0000 http://www.firstconcepts.com/?p=3497 Meryl Streep as the bad boss in the movie The Devil Wears Prada

People can be bad. Bosses can be bad. People can do bad things and influence others to do bad things. Maybe it's time to stop calling these people leaders. We are overusing the term leader and leadership and calling people leaders who are not leaders.

The post Is there such a thing as a bad leader? first appeared on First Concepts Consultants.]]> https://firstconcepts.com/is-there-such-a-thing-as-a-bad-leader/feed/ 0 How to create a winning sales team culture to boost growth https://firstconcepts.com/winning-sales-team-culture/ https://firstconcepts.com/winning-sales-team-culture/#respond Sun, 18 Aug 2019 20:32:06 +0000 https://firstconcepts.com/?p=4910 Winning sales team culture

A culture can be created that will drive your people to produce better results, performance and growth. Not all cultures do this. Learn how to create a winning culture with a real world example of a successful sales team.

The post How to create a winning sales team culture to boost growth first appeared on First Concepts Consultants.]]> https://firstconcepts.com/winning-sales-team-culture/feed/ 0 How to Unlock Hidden Reasons Customer Buy to Help Boost Sales https://firstconcepts.com/hidden-reasons-customer-buy/ https://firstconcepts.com/hidden-reasons-customer-buy/#respond Sun, 18 Aug 2019 20:05:41 +0000 https://firstconcepts.com/?p=4933 How to unlock hidden reasons customer buy to help boost sales

What happens when you watch 2500 salespeople calling on customers and you’ve also had 2000 salespeople call on you as a decision maker? You notice things even the best salespeople miss that could have turned some lost sales and no decisions into a win. You would think that if salespeople have taken the best training […]

The post How to Unlock Hidden Reasons Customer Buy to Help Boost Sales first appeared on First Concepts Consultants.]]> https://firstconcepts.com/hidden-reasons-customer-buy/feed/ 0 7 Keys To Effective Teamwork and Collaboration https://firstconcepts.com/7-keys-to-effective-teamwork-and-collaboration/ https://firstconcepts.com/7-keys-to-effective-teamwork-and-collaboration/#respond Mon, 29 Jul 2019 01:00:34 +0000 https://firstconcepts.com/?p=4840 Don Shapiro helps your people address all the issues that affect teamwork and collaboration from small teams to complex teams that involve many organizations around the world.

The post 7 Keys To Effective Teamwork and Collaboration first appeared on First Concepts Consultants.]]> https://firstconcepts.com/7-keys-to-effective-teamwork-and-collaboration/feed/ 0 Build A Bridge Of Understanding https://firstconcepts.com/build-a-bridge-of-understanding/ https://firstconcepts.com/build-a-bridge-of-understanding/#respond Mon, 29 Jul 2019 00:57:03 +0000 https://firstconcepts.com/?p=4836 High energy, fun and interactive speech by Don Shapiro on communications, emotional intelligence, listening, bids to connect, dealing with people, and choices

The post Build A Bridge Of Understanding first appeared on First Concepts Consultants.]]> https://firstconcepts.com/build-a-bridge-of-understanding/feed/ 0 Love Change, Lead Change, Harness Change https://firstconcepts.com/love-change-lead-change-harness-change/ https://firstconcepts.com/love-change-lead-change-harness-change/#respond Mon, 29 Jul 2019 00:31:13 +0000 https://firstconcepts.com/?p=4831 Don Shapiro inspires people to reverse, upend, and reconfigure their notion of change. "You respond to change by creating more change."

The post Love Change, Lead Change, Harness Change first appeared on First Concepts Consultants.]]> https://firstconcepts.com/love-change-lead-change-harness-change/feed/ 0 Find The Stealth Customer Value https://firstconcepts.com/find-the-stealth-customer-value/ https://firstconcepts.com/find-the-stealth-customer-value/#comments Sun, 07 Jul 2019 22:57:46 +0000 http://www.firstconcepts.com/?p=1696 Hidden customer value exists inside every customer and company selling to those customers that could increase sales and improve profit margins Customer value is the sum total of everything a customer knows about what you offer for sale and how it compares to the competition. Inside every prospect and customer exists stealth value… value that […]

The post Find The Stealth Customer Value first appeared on First Concepts Consultants.]]> https://firstconcepts.com/find-the-stealth-customer-value/feed/ 6