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		<title>AI Isn’t Fixing Retail Banking’s Customer Growth Problem — It’s Exacerbating It</title>
		<link>https://www.forrester.com/blogs/ai-isnt-fixing-retail-bankings-customer-growth-problem-its-exacerbating-it/</link>
		
		<dc:creator><![CDATA[Alyson Clarke]]></dc:creator>
		<pubDate>Thu, 14 May 2026 19:26:06 +0000</pubDate>
				<category><![CDATA[Age of the Customer]]></category>
		<category><![CDATA[AI Insights]]></category>
		<category><![CDATA[Banking]]></category>
		<category><![CDATA[consumer loyalty]]></category>
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					<description><![CDATA[Retail banks are moving fast on AI in 2026. Budgets are growing. Roadmaps are packed. Internal momentum is real. Customer loyalty, however, is not. And the disconnect is becoming harder to ignore. AI adoption is accelerating across retail banking, yet differentiation keeps slipping and relationships continue to thin. This isn’t because AI isn’t powerful enough. [&#8230;]]]></description>
		
		
		
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		<title>SAP Is Targeting The AI Data Control Plane</title>
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		<dc:creator><![CDATA[Shylaja Nathan]]></dc:creator>
		<pubDate>Thu, 14 May 2026 18:55:35 +0000</pubDate>
				<category><![CDATA[Data Governance]]></category>
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					<description><![CDATA[As enterprises move from copilots to agentic AI, they are no longer constrained by model selection; rather, they are limited by governed activation of business data. SAP’s planned acquisitions of Dremio and Prior Labs signal an effort to position SAP Business Data Cloud (BDC) as an AI data control plane. With these arrows in the [&#8230;]]]></description>
		
		
		
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		<title>GenAI Is The Power Tool For Product Management Speed And Innovation</title>
		<link>https://www.forrester.com/blogs/genai-is-the-power-tool-for-product-management-speed-and-innovation/</link>
		
		<dc:creator><![CDATA[Tony Plec]]></dc:creator>
		<pubDate>Thu, 14 May 2026 16:27:07 +0000</pubDate>
				<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[Generative AI]]></category>
		<category><![CDATA[Product Management]]></category>
		<guid isPermaLink="false">https://www.forrester.com/?p=297042</guid>

					<description><![CDATA[There’s a well-worn lament in the DIY world that goes “any job is easier with the right tool.” For all those who have suffered through a DIY car repair or home project or remodel, the value of having the right tool for the right job is well known. Product management is going through a similar [&#8230;]]]></description>
		
		
		
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		<title>RDRs Aren’t Going Away — They’re Becoming The Center Of Revenue Execution In The Age Of AI And Buying Groups</title>
		<link>https://www.forrester.com/blogs/rdrs-arent-going-away-theyre-becoming-the-center-of-revenue-execution-in-the-age-of-ai-and-buying-groups/</link>
		
		<dc:creator><![CDATA[Naomi Marr]]></dc:creator>
		<pubDate>Thu, 14 May 2026 14:00:57 +0000</pubDate>
				<category><![CDATA[B2B Marketing]]></category>
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		<guid isPermaLink="false">https://www.forrester.com/?p=297398</guid>

					<description><![CDATA[As B2B buyers rely on self-guided research, AI tools, and buying groups, many revenue leaders are questioning the future of revenue development reps (RDRs). The answer isn’t fewer RDRs — it’s a fundamentally reimagined role built around buying group insight, signal-based prioritization, and AI-enabled productivity.]]></description>
		
		
		
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		<title>Atlassian Team ’26: The New Logic Of Work</title>
		<link>https://www.forrester.com/blogs/atlassian-team-26-the-new-logic-of-work/</link>
		
		<dc:creator><![CDATA[Julie Mohr]]></dc:creator>
		<pubDate>Thu, 14 May 2026 13:15:57 +0000</pubDate>
				<category><![CDATA[AI Insights]]></category>
		<category><![CDATA[customer relationship management (CRM)]]></category>
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					<description><![CDATA[Atlassian’s Team ’26 event highlighted how AI, agents, context, and workflows are reshaping enterprise work.]]></description>
		
		
		
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		<title>Context Is The New Competitive Edge: Takeaways From ServiceNow Knowledge 2026</title>
		<link>https://www.forrester.com/blogs/context-is-the-new-competitive-edge-takeaways-from-servicenow-knowledge-2026/</link>
		
		<dc:creator><![CDATA[Julie Mohr]]></dc:creator>
		<pubDate>Thu, 14 May 2026 13:06:38 +0000</pubDate>
				<category><![CDATA[AI Insights]]></category>
		<category><![CDATA[customer relationship management (CRM)]]></category>
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					<description><![CDATA[ServiceNow Knowledge 2026 showcased how ServiceNow is expanding its role in enterprise AI, workflow automation, and digital workplace transformation.]]></description>
		
		
		
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		<title>Why Business Leadership Is The Deciding Factor In API Success</title>
		<link>https://www.forrester.com/blogs/why-business-leadership-is-the-deciding-factor-in-api-success/</link>
		
		<dc:creator><![CDATA[David Mooter]]></dc:creator>
		<pubDate>Thu, 14 May 2026 12:56:21 +0000</pubDate>
				<category><![CDATA[APIs & API management]]></category>
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					<description><![CDATA[Every year, enterprises invest millions in APIs, yet many end up with brittle interfaces nobody wants to reuse. The root of this problem is usually how the program is led rather than the technology. When business leadership is missing, APIs devolve into integration glue. They connect systems, but they don’t create momentum. Solution architects build [&#8230;]]]></description>
		
		
		
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		<title>OCX 2026: Open Source As Strategy</title>
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		<dc:creator><![CDATA[Andrew Cornwall]]></dc:creator>
		<pubDate>Thu, 14 May 2026 12:09:35 +0000</pubDate>
				<category><![CDATA[Age of the Customer]]></category>
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					<description><![CDATA[At OCX, the Eclipse Foundation’s Open Community Experience conference, attendees met to discuss the Eclipse Foundation and what it means to be an open-source developer.]]></description>
		
		
		
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		<title>Trust, Modernize, Transcend: What I Took Away From Temenos Community Forum 2026</title>
		<link>https://www.forrester.com/blogs/trust-modernize-transcend-what-i-took-away-from-temenos-community-forum-2026/</link>
		
		<dc:creator><![CDATA[Pushpa Marwal]]></dc:creator>
		<pubDate>Thu, 14 May 2026 08:11:36 +0000</pubDate>
				<category><![CDATA[Age of the Customer]]></category>
		<category><![CDATA[AI Insights]]></category>
		<category><![CDATA[Banking]]></category>
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		<guid isPermaLink="false">https://www.forrester.com/?p=297190</guid>

					<description><![CDATA[I spent last week in Copenhagen at the Temenos Community Forum (TCF) alongside more than 1,300 banking leaders, technologists, and practitioners. The theme — “Trust. Modernize. Transcend.” — is one banks have heard before. What made TCF different was how consistently Temenos tied that message to live products, execution discipline, and the realities banks face [&#8230;]]]></description>
		
		
		
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		<title>Build Smarter B2B Pricing For Long-Term Growth And Profitability</title>
		<link>https://www.forrester.com/blogs/build-smarter-b2b-pricing-for-long-term-growth-and-profitability/</link>
		
		<dc:creator><![CDATA[Lisa Singer]]></dc:creator>
		<pubDate>Wed, 13 May 2026 18:24:24 +0000</pubDate>
				<category><![CDATA[AI Insights]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[Generative AI]]></category>
		<category><![CDATA[Pricing]]></category>
		<category><![CDATA[Product Management]]></category>
		<guid isPermaLink="false">https://www.forrester.com/?p=297371</guid>

					<description><![CDATA[Effective B2B AI pricing must balance several goals that often pull in different directions: It needs to reduce buyer risk and accelerate adoption, especially as many organizations are still experimenting with how AI fits into their workflows. It should align price to measurable value. This gives customers a clear connection between what they pay and [&#8230;]]]></description>
		
		
		
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