FORUM Solutions - All Comments

Comment on '2 quick thoughts on Vantage CU and their twitter banking' by Eric Acree

2009-10-08T17:44:00Z

Thanks Doug for the recognition and support. Those of us working in the credit union industry want to offer innovative services that provide value to our members. However, in many cases, our credit unions are “held hostage” by limited functions/feature sets dictated by the third-party systems we use. This stifles creativity and innovation. I believe if we as an industry embrace the points you listed here in your post and challenge conventional thinking, great things can happen!

Furthermore, I think it’s safe to say that consumers expect credit unions to be a safe place to conduct their financial affairs. But, what they probably don’t expect is for us to be innovation leaders. Here at Vantage (and I know at Forum as well), we believe there is a way to deliver on both these points.

Comment on 'A FORUM Solutions Birthday' by Matt Davis

2009-09-23T19:01:58Z

Ha! That’s so cool. The lobby would be kind of a neat place to work for awhile. :)

Comment on 'A FORUM Solutions Birthday' by Shawn Crull

2009-09-23T18:21:39Z

Outstanding!!! Wish we could get away with great tricks like that at our school…. :)

Hope you are all doing well, Shawn

Comment on 'A FORUM Solutions Birthday' by Amy Phillips

2009-09-23T14:12:19Z

Thanks Cam!! Ahhh…to be back in my 20’s – wishes and dreams!!

Comment on 'A FORUM Solutions Birthday' by Cam Minges

2009-09-23T01:07:07Z

Just when I thought the 10,000 ping ball drop couldn’t be topped. Agree, this tops them all. My best wishes to Amy on her 21st birthday. :-)

Comment on 'FNN:15 | leadership tidbit' by Doug

2009-09-01T14:56:48Z

Thanks Cam. Not my favorite topic to write about and I definitely don’t have all of the answers. Good tips.

Comment on 'FNN:15 | leadership tidbit' by Cam Minges

2009-09-01T14:50:10Z

You are a brave man to tackle this subject. Especially, since there thousands of books on the subject. Perhaps, my favorite is the notion that you can’t lead from behind. Don’t ask your teammates to do something that you have not done or not willing to do yourself.

Comment on 'green experiment } will this work?' by Doug

2009-08-31T20:01:19Z

Thanks for the comment CU Warrior. I will post any stories I hear about the results. There was a lot of green from what I could see on Friday. It had to provoke questions. I went to lunch with five of my teammates and was wondering if my Qdoba manager was going to ask about our date mate wardrobe.

Comment on 'FNN:15 | leadership tidbit' by Doug

2009-08-31T19:58:13Z

@Dan… thanks for the comment. Team accountability is the key ingredient. I have found the most productive and fun teams are those that hold each other accountable.

I was a basketball tweener as my coach told me. Too slow to play a guard position and too short to play in the low post.

Comment on 'FNN:15 | leadership tidbit' by Dan McKenzie

2009-08-28T13:14:49Z

Great post, Doug! There is no doubt that we as humans can easily seek our comfort zones and accept average results. It takes a lot of discipline and self-motivation to continue to reach for higher standards. I’m fortunate to be on a team where everyone does their best to live by those higher standards!

Your story about making the varsity team is great. I as well love the game of basketball (even as it has been somewhat tarnished in this state as of late) and can relate to what you have to say. Even though your team lost in Regionals, it is pretty cool that you can say your squad went up against a New Castle team with one of the best Hoosier ball players of all time!

Comment on 'green experiment } will this work?' by Credit Union Warrior

2009-08-28T02:33:20Z

Works for me. It’s simple. Catches attention. And has a powerful message. Sometimes we try to over-complicate things, when it’s initiatives like your GOING GREEN WITH ENVY that will probably yield tremendous results.

Comment on 'unintended consequences } CCA2009' by Doug

2009-08-17T17:10:14Z

Cam… thanks for the comment. The time and money spent on this Act gives me a headache. There are so many more efficient uses of our our resources. Thanks for sharing your strategy and let us know if there are any changes. We like to compare notes.

Comment on 'unintended consequences } CCA2009' by Cam Minges

2009-08-14T05:24:02Z

Doug,

Excellent post! My congratulations to your awesome team.

We too felt the pain of the unintended consequences. Our solution was somewhat similar. We went with modifying our monthly statements. Although there is much debate on this, our legal felt it was within the guidelines. For members on non-monthly payment frequencies we added their subsequent payment due dates at the bottom of each loan statement. We were able to get this out with our July statements and as a result, we received no phone calls from our members inquiring why this information was appearing on their statement.

We too are blessed with a very talented staff who were able to think outside the box. Given the slow reaction by the core processors (at least ours) to respond, I shutter to think how credit unions with no development staff were able to comply. Clearly, the crafters of this legislation did not think through the logistical nightmare this causes for so many. Otherwise, the dates for compliance would have been a little more realistic.

Comment on 'sprout = another ignite idea implemented' by Doug

2009-08-14T03:46:52Z

39 new Sprout accounts in just 4 light weeks of promotion.

Comment on 'collections lunch & learn } 8.20' by Doug

2009-08-05T03:47:57Z

Gary… Thanks for the comment. We have Dave and Jeff down for the event. We will take good care of them. Thanks for the support and collaboration efforts.