Free Retail Industry Articles, Retail Management Articles, Supply Chain Articles - Fibre2fashion

What Customer Service Means to Major Apparel Retailers

Thu, 24 May 2012 15:46:46 GMT

Global retail market has grown to an unimaginable size. It is almost worth $1,031.5 billion and is growing at a rate faster than ever! Retailers have to provide good customer service without fail! Different apparel retail stores have different types of definition for good customer service. For some, it is to deliver all that is promised. Bait-and-switch sales tactic is usual in the apparel retail industry. Major apparel retailers do not promote staff and customer interaction above a certain point.

But major stores take special care to keep this tactic out of its stores. There is one more definition to good customer service for apparel retailers. The staff is never rude to customers! No matter how illogical and adamant the customer may sound, the helping staff is always polite and calm. One should not be rude to the customers and one should also not be too friendly.

Good customer service means a lot to apparel retail store owners and to customers. This is what builds the brand. Customers resort to brand loyalty only if the stores give a good customer service. It is necessary from a long term point of view. Customers associate a certain retail store with the quality they provide in terms of products and customer service. This aspect can simply not be avoided.

Techniques for Quality Management in a Textile Supply Chain

Thu, 24 May 2012 14:50:41 GMT

The evolution of quality management came from an exclusive quality check of products in the 1950s and has developed in the last few decades into a comprehensive management approach for an organization based on the aim to gain customer satisfaction.

Supply Chain Management Practices in a Buying Agency with Special Reference to Apparel Industry

Wed, 16 May 2012 10:21:31 GMT

In any industry there exist different kinds of organizations like 100% Integrated Yarn-Garment, 100% Manufacturing, Job- Contracting, Merchant Exporter and Buying Agencies.

FDI in Retail Local Sourcing Works with Multi Brand Retail

Wed, 09 May 2012 10:00:18 GMT

FDI in retail: Local sourcing seems to work well in multi-brand retail, but not in single brands The government will consider waiving the local sourcing requirement for foreign investors in single-brand retail on a case-to-case basis to attract investments, a senior government official told ET.

Emerging Fashion Economies in Terms of Apparel Retail

Thu, 03 May 2012 11:16:31 GMT

The global fashion industry is a huge industry. Merely the clothing industry in it is worth $900 billion a year. France, Italy, UK, USA, and Japan are the traditional fashion markets of the world. But recently a new trend has been noticed! Certain emerging economies are also becoming emerging fashion hubs of the world. India, Brazil, UAE, South Africa, and Singapore are the countries that seem to be gradually getting ahead in the rat-race.

Multinational retail stores have attained profits in these countries owing to its increased spending power. Local retail stores are also making it big in the international market. Pantaloons in India, MH Alshaya in UAE, Fashion Express in South Africa, and many more are the new buzz words of this industry. Asian countries are clearly leading the game as three out of the five major emerging fashion market economies are Asian. As time passes, one may get to see more options in the market. The emerging fashion markets have a lot to offer in terms of fashion and their retail stores will prove to be an outlet for their fashion to reach the world market.