Funeral Gurus | Talking about Funeral Trends

Ken Varner talks about Cypress Lawn and the Michael Jackson Service

Robin Heppell — Fri, 10 Jul 2009 12:53:47 +0000

Robin Heppell of www.FuneralFuturistWebsites.com talks with Ken Varner of www.CypressLawn.com about the operations at Cypress Lawn and also chat about the Michael Jackson service. This interview is part of the Tributes.com Interview Series.

Making Traditional Cremation Arrangements | Brandon Burningham | Memorial Mortuaries, Salt Lake City, Utah

Robin Heppell — Mon, 27 Apr 2009 12:48:40 +0000

Brandon Burningham of Memorial Mortuaries, Salt Lake City, Utah talks about being prepared for the rise in cremation by creating traditional packages. Interview by Funeral Strategy Expert, Robin Heppell.

Funeral Arrangement Interviews | Dale Clock | Life Story Network, Michigan

Robin Heppell — Mon, 27 Apr 2009 12:42:40 +0000

Dale Clock of Clock Life Story Funeral Home, Muskegon, Michigan shares his process of interviewing client families for funeral arrangements that create great life stories and meaningful services. Interview by Funeral Website Consultant, Robin Heppell.

Embalming & Preparation Room Management | Shun Newbern | Rose Hills Mortuary

Robin Heppell — Mon, 27 Apr 2009 04:29:16 +0000

Shun Newbern of Rose Hills Mortuary, in Whittier, California shares what some of the logistics are in managing one of the largest preparation rooms in North America . Interview by Funeral Marketing Expert, Robin Heppell.

Jackie Huba chats about Creating Customer Evangelists

Robin Heppell — Sat, 18 Apr 2009 02:42:32 +0000

Jackie Huba, author of Citizen Marketers and Creating Customer Evangelists talks about her presentation of the same name at the 2009 ICCFA Annual Convention. Interview by Funeral Web Strategist, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Frank Rosenacker talks about Funeral Pricing, Packaging, Itemization & Merchandise

Robin Heppell — Fri, 17 Apr 2009 16:06:09 +0000

Frank Rosenacker of Rosenacker & Associates in Cincinnati, Ohio talks about his presentation, Are You Priced for 2009? at the 2009 ICCFA Annual Convention. Interview by Robin Heppell of Funeral Futurist Websites.

Go here for more ICCFA 2009 Pre-Convention Interviews

David Johnson talks about Internet Leads and Sales

Robin Heppell — Wed, 15 Apr 2009 21:49:40 +0000

David Johnson of TheFuneralSite.com in Kent, Washington talks about his joint presentation with Michael Turkiewicz of FuneralNet in Portland, Oregon, Internet Panel: Using Your Web Site to Generate Leads & Sales at the 2009 ICCFA Annual Convention. Interview by Robin Heppell of FuneralFuturist.com.

Go here for more ICCFA 2009 Pre-Convention Interviews

Joe Budzinski: ICCFA Internal Chief Operating Officer

Robin Heppell — Wed, 15 Apr 2009 05:23:17 +0000

Joe Budzinski, the Internal Chief Operating Officer of the ICCFA talks about the direction of the Association, the new website including the ICCFA Cafe and the excitement leading up to the Annual Convention. Interview by Funeral Website Consultant, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Mark Krause: President of ICCFA

Robin Heppell — Tue, 14 Apr 2009 22:10:16 +0000

Mark Krause of Krause Funeral Homes and Cremation in Milwaukee, Wisconsin and also the President of the ICCFA talks about his two presentations, Cremation Ethics and Funeral and Interment in China was well as reflecting on his year as the ICCFA President. Interview by Funeral Speaker, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Todd Van Beck & Robin Heppell talk about the ICCFA Convention

Robin Heppell — Tue, 14 Apr 2009 16:00:12 +0000

Todd Van Beck and Robin Heppell chat about their upcoming presentations for the 2009 ICCFA Annual Convention. Todd’s presentation is The Assassination and Funeral of Abraham Lincoln and Rob’s is What’s Your Strategy. They also share their thoughts on the ICCFA as an association.

Go here for more ICCFA 2009 Pre-Convention Interviews

Dr. Robert Taylor: Organizational Dynamics & Personnel Management

Robin Heppell — Tue, 14 Apr 2009 15:59:23 +0000

Dr. Robert Taylor of the University of Memphis talks about his presentations, Organization Dynamics: Turning the Team You Have into the Team You Want and Personnel Management: Hiring and Motivating Your Staff at the 2009 ICCFA Annual Convention. Interview by Funeral Management Consultant, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Buddy Phaneuf talks about Newspapers and Online Obits

Robin Heppell — Tue, 14 Apr 2009 12:00:27 +0000

Robin Heppell of www.FuneralFuturist.com talks with Buddy Phaneuf of www.Phaneuf.net and www.CSNH.com about newspaper obituaries and online obits. This interview is part of the Tributes.com Interview Series.

Dean Lindsay: Cracking the Networking Code

Robin Heppell — Mon, 13 Apr 2009 21:51:50 +0000

Dean Lindsay of Dallas, Texas and author of Cracking the Networking Code talks about his presentation at the 2009 ICCFA Annual Convention. Interview by Funeral Consultant, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

David Kessler & John Heald talk about Grieving Online

Funeral Gurus — Wed, 08 Apr 2009 16:04:07 +0000

Robin Heppell of www.FuneralFuturist.com chats with David Kessler of www.Grief.com and John Heald of www.Tributes.com about how people are grieving online. This interview is part of the Tributes.com Interview Series.

Marty Byars ICCFA Pre Convention Interview

Robin Heppell — Wed, 08 Apr 2009 06:50:25 +0000

Marty Byars of Byars Funeral Home & Cremation Services in Cumming, Georgia talks about his presentation, “I Feel as Though I Know You” at the 2009 ICCFA Annual Convention. Interview by Funeral Website Designer, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews