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<channel>
	<title>Steelcase Furniture Symbol Library (FSL) Technical Support</title>
	
	<link>http://fsl.steelcase.com/help</link>
	<description>Technical Support for the Furniture Symbol Library, as well as tips and tricks for getting the most out of space planning with Steelcase furniture.</description>
	<lastBuildDate>Fri, 12 Mar 2010 13:00:42 +0000</lastBuildDate>
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		<title>March 2010 Content Update</title>
		<link>http://fsl.steelcase.com/help/march-2010-content-update/</link>
		<comments>http://fsl.steelcase.com/help/march-2010-content-update/#comments</comments>
		<pubDate>Fri, 12 Mar 2010 13:00:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Application Updates]]></category>
		<category><![CDATA[Content Updates]]></category>
		<category><![CDATA[March]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=266</guid>
		<description><![CDATA[The March 2010 FSL update is now available. You can get it by going to Steelcase FSL -&#62; Options -&#62; Update Now.
Pro tip: turn on <a href="http://fsl.steelcase.com/help/march-2010-content-update/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>The March 2010 FSL update is now available. You can get it by going to Steelcase FSL -&gt; Options -&gt; Update Now.</p>
<p><em>Pro tip: <a href="http://fsl.steelcase.com/help/pro-tip-turn-on-automatic-updates/">turn on automatic updates</a>.</em></p>
<p><strong>CH1:</strong> Added new FE3 Single Web symbols.</p>
<p><strong>CLA:</strong> Corrected tags and layers on Circa Tables, Corrected EMU Ivy Ottoman graphics, and Corrected 3d layers on many symbols.</p>
<p><strong>CLC:</strong> Corrected 3d layers on many symbols.</p>
<p><strong>CLL:</strong> Corrected EMU Ivy Ottoman graphics and Corrected 3d layers on many symbols.</p>
<p><strong>CLO:</strong> Corrected 3d layers on many symbols.</p>
<p><strong>CLT:</strong> Corrected layers and dimensions on Akira Tables, Corrected layers and tags on Au Lait Round Tables, and corrected 3d layers on many symbols.</p>
<p><strong>ME1:</strong> See CH1.</p>
<p><strong>SCN:</strong> Added new Folio Sloped Top symbols, Corrected dimensions on Base Cabinet and Pedestal symbols, Added back Cesar symbols, Added Move Non-Upholstered Seat symbols (See SCS), and Corrected layers on Crew Guest Chair symbols (See TRN).</p>
<p><strong>SCS:</strong> Added new Move Non-Upholstered Seat symbols.</p>
<p><strong>SCW:</strong> Added new Queen Anne Table Base symbols and Corrected layers on existing Queen Anne Table Base symbols.</p>
<p><strong>SCX:</strong> Added back Utility Pole symbols.</p>
<p><strong>SWE:</strong> Added new EE6 symbols and Corrected existing symbols.</p>
<p><strong>TRN: </strong> Added new Campfire symbols, Corrected layers on Crew Guest Chair symbols, and Corrected dimensions on Currency Mobile Cart symbols.</p>
<p><strong>TSA: </strong> Added new Answer Window and Frameless Glass symbols and Added new Laminate and Wood Skins to the Floor symbols.</p>
<p><strong>VWR: </strong> Corrected AAC’s on Moby 2 symbols.</p>
<p>Release Totals<strong>:   2082</strong><strong> new</strong> symbols, <strong>1031 changed</strong> symbols, and <strong>798 culled</strong> symbols.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>64-bit Support Update</title>
		<link>http://fsl.steelcase.com/help/64-bit-support-update/</link>
		<comments>http://fsl.steelcase.com/help/64-bit-support-update/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 19:47:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Application Updates]]></category>
		<category><![CDATA[64-bit]]></category>
		<category><![CDATA[AutoCAD 2011]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=276</guid>
		<description><![CDATA[It is official, 64-bit support for the FSL is under development!
We hope to release the next version of the FSL in late March or April, <a href="http://fsl.steelcase.com/help/64-bit-support-update/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://fsl.steelcase.com/tags/64-bit/"><img class="alignleft size-full  wp-image-245" title="64-bit Support" src="http://fsl.steelcase.com/help/wp-content/uploads/64bit_thumb_60x60.jpg" alt="64-bit icon" width="60" height="60" /></a>It is official, 64-bit support for the FSL is under development!</p>
<p>We hope to release the next version of the FSL in late March or April, with 64-bit support and AutoCAD 2011 support as well.</p>
<p>In the meantime, <a href="http://fsl.steelcase.com/help/64-bit-support/">this post</a> mentions some alternatives for getting Steelcase furniture symbols into your 64-bit system.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Pro tip: Turn on Automatic Updates</title>
		<link>http://fsl.steelcase.com/help/pro-tip-turn-on-automatic-updates/</link>
		<comments>http://fsl.steelcase.com/help/pro-tip-turn-on-automatic-updates/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 19:32:45 +0000</pubDate>
		<dc:creator>Luke</dc:creator>
				<category><![CDATA[Tips & Tricks]]></category>
		<category><![CDATA[Content Updates]]></category>
		<category><![CDATA[Pro tips]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=270</guid>
		<description><![CDATA[Did you know you can receive the latest graphics and data from Steelcase automatically in the FSL software? Just follow these steps:

Click Steelcase FSL -&#62; <a href="http://fsl.steelcase.com/help/pro-tip-turn-on-automatic-updates/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>Did you know you can receive the latest graphics and data from Steelcase automatically in the FSL software? Just follow these steps:</p>
<ol>
<li>Click Steelcase FSL -&gt; Options</li>
<li>Check the &#8220;Automatically check for data updates&#8221; box</li>
<li>Choose Daily, Weekly, or Monthly (we release updates monthly, but weekly will ensure you don&#8217;t miss it by a day)<br />
<a href="http://fsl.steelcase.com/help/wp-content/uploads/auto-updates.png"><img class="alignnone size-medium wp-image-273" title="Automatic Updates" src="http://fsl.steelcase.com/help/wp-content/uploads/auto-updates-373x500.png" alt="The Steelcase FSL Options Dialog Box" width="373" height="500" /></a></li>
</ol>
]]></content:encoded>
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		</item>
		<item>
		<title>February 2010 Content Update</title>
		<link>http://fsl.steelcase.com/help/february-2010-content-update/</link>
		<comments>http://fsl.steelcase.com/help/february-2010-content-update/#comments</comments>
		<pubDate>Sat, 13 Feb 2010 17:52:16 +0000</pubDate>
		<dc:creator>Luke</dc:creator>
				<category><![CDATA[Application Updates]]></category>
		<category><![CDATA[Content Updates]]></category>
		<category><![CDATA[February]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=228</guid>
		<description><![CDATA[Steelcase releases electronic catalog updates every 2 months currently. We release FSL graphics monthly, so on &#8220;off months,&#8221; our focus is to fix or enhance <a href="http://fsl.steelcase.com/help/february-2010-content-update/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>Steelcase releases electronic catalog updates every 2 months currently. We release FSL graphics monthly, so on &#8220;off months,&#8221; our focus is to fix or enhance existing graphics. Here are the updates for February:</p>
<p><strong>CLA</strong>:       Added new symbols for Emu Cushions and Corrected dimensions on Evaneau Seating.<br />
<strong>CLL</strong>:        Added new symbols for Emu Cushions (See CLA).<br />
<strong>CLT</strong>:        Corrected Runner Table symbols.<br />
<strong>DOD</strong>:     Corrected 1 Worksurface symbol.<br />
<strong>SCB</strong>:       Corrected Cabby Leg symbol and Corrected insertion points and dimensions on Universal 1H Laterals (See SCF).<br />
<strong>SCF</strong>:       Corrected Cabby Leg symbol (See SCB) and Corrected insertion points and dimensions on Universal 1H Laterals.<br />
<strong>SCK</strong>:       Corrected Insertion points on Context Overheads.<br />
SCN:       Fixed 3d solids on 2 symbols and Corrected Handing on Sonata Nurses Stations.<br />
<strong>SCZ</strong>:        Corrected Cabby Leg symbol (See SCB) and Corrected insertion points and dimensions on Universal 1H Laterals (See SCF).<br />
<strong>SVW</strong>:       Added tags for new Eno symbols.<br />
<strong>SWE</strong>:       Corrected layers on EE6 Storage and Supports and Corrected dimensions on Center Support Panels.<br />
<strong>SWU</strong>:      Corrected Cabby Leg symbol (See SCB).<br />
<strong>TRN</strong>:       Corrected Payback Pulls and Corrected dimensions on Tour Tackboards.<br />
<strong>TSA</strong>:        Corrected Cabby Leg symbol (See SCB) and Corrected insertion points and dimensions on Universal 1H Laterals (See SCF).<br />
<strong>VWR</strong>:      Changed vendor code to CLS.</p>
<p>Release Totals: <strong> 64 new</strong> symbols and <strong>408 changed</strong> symbols.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>UNABLE to Extract zip file or ARX ERROR: eFileNotFound</title>
		<link>http://fsl.steelcase.com/help/unable-to-extract-zip-file-or-arx-error-efilenotfound/</link>
		<comments>http://fsl.steelcase.com/help/unable-to-extract-zip-file-or-arx-error-efilenotfound/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 23:57:31 +0000</pubDate>
		<dc:creator>Michele</dc:creator>
				<category><![CDATA[Known Issues & Bugs]]></category>
		<category><![CDATA[AutoCAD]]></category>
		<category><![CDATA[eFileNotFound]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=259</guid>
		<description><![CDATA[Problem
When converting from 2d to 3d, you see this error message:
Unable to extract xxxxxx.DWG From Zip file contact fsl@steelcase.com for an updated symbol file.
The only <a href="http://fsl.steelcase.com/help/unable-to-extract-zip-file-or-arx-error-efilenotfound/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<h2>Problem</h2>
<p>When converting from 2d to 3d, you see this error message:</p>
<blockquote><p>Unable to extract xxxxxx.DWG From Zip file contact <a href="mailto:fsl@steelcase.com">fsl@steelcase.com</a> for an updated symbol file.</p></blockquote>
<p>The only choice is OK.</p>
<p>Or, if you try to insert a 3d component you get the following message in the command line:</p>
<blockquote><p>Command: STC_FSLAPP<br />
Steelcase Furniture Symbol Library &#8211; ARX ERROR: eFileNotFound</p></blockquote>
<h2>Solution</h2>
<p>Change settings to appear that the application is a first run application. The effect will tie up your pc for a bit of time so be prepared to wait it out depending on how many catalogs you have choosen to have installed.</p>
<ol>
<li>Close AutoCAD</li>
<li>Go to: C:\Documents and Settings\All Users\Application Data\SteelcaseFSL\Utils\</li>
<li>Open FSLUpdate.xml in Notepad and change the &lt;FirstRun&gt;0&lt;/FirstRun&gt; to &lt;FirstRun&gt;1&lt;/FirstRun&gt;.</li>
<li>Relaunch AutoCAD and run the FSL again, which re-downloads the MDB</li>
</ol>
]]></content:encoded>
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		</item>
		<item>
		<title>Firewall or Connection Issues</title>
		<link>http://fsl.steelcase.com/help/firewall-or-connection-issues/</link>
		<comments>http://fsl.steelcase.com/help/firewall-or-connection-issues/#comments</comments>
		<pubDate>Tue, 02 Feb 2010 22:24:08 +0000</pubDate>
		<dc:creator>Luke</dc:creator>
				<category><![CDATA[Known Issues & Bugs]]></category>
		<category><![CDATA[Tips & Tricks]]></category>
		<category><![CDATA[2.30]]></category>
		<category><![CDATA[eFileNotFound]]></category>
		<category><![CDATA[Firewall]]></category>
		<category><![CDATA[IT]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=257</guid>
		<description><![CDATA[Problem
Our application connects to the internet to download symbols, catalog data, and preview images. We often get support calls regarding connection issues, and this post <a href="http://fsl.steelcase.com/help/firewall-or-connection-issues/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<h2>Problem</h2>
<p>Our application connects to the internet to download symbols, catalog data, and preview images. We often get support calls regarding connection issues, and this post will attempt to relay all the information your IT support may need to know to help our application work on your network.</p>
<p>In the 2.30 version, we abandoned our FTP site and are now strictly using http calls on port 80 to access our files. This has already reduced the number of issues, but not eliminated them entirely.</p>
<h2>What the FSL Connects To</h2>
<p>The FSL (as of the date of this posting) downloads the following file types (which will need to be allowed if certain file types are blocked)</p>
<ul>
<li>Access Database (MDB)</li>
<li>XML</li>
<li>ZIP</li>
<li>JPG (access real-time while using the application)</li>
</ul>
<p>All of these files are retrieved from our server located at <strong>fslcdn.steelcase.com</strong>.</p>
<h2>Troubleshooting</h2>
<p>If you are experiencing connection issues, please try the following steps:</p>
<ol>
<li>Make sure you can ping our server (fslcdn.steelcase.com)</li>
<li>Is traffic to our server allowed on port 80 for the file types listed above?</li>
<li>Is a proxy server involved?</li>
</ol>
<p>You can also try the infamous uninstall / reinstall of the FSL software to see if that makes things behave better.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SIF Report Error</title>
		<link>http://fsl.steelcase.com/help/sif-report-error/</link>
		<comments>http://fsl.steelcase.com/help/sif-report-error/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 20:30:51 +0000</pubDate>
		<dc:creator>Luke</dc:creator>
				<category><![CDATA[Known Issues & Bugs]]></category>
		<category><![CDATA[2.20]]></category>
		<category><![CDATA[2.30]]></category>
		<category><![CDATA[AutoCAD]]></category>
		<category><![CDATA[CAP SIF]]></category>
		<category><![CDATA[MicroStation]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=250</guid>
		<description><![CDATA[Problem
Message: Exception Caught, System.Xml.Xml Exception: an error occurred while parsing entity name. Line 1, position 1691
Solution
This error is caused by the &#8220;&#38;&#8221; (ampersand) character existing <a href="http://fsl.steelcase.com/help/sif-report-error/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<h2>Problem</h2>
<p>Message: Exception Caught, System.Xml.Xml Exception: an error occurred while parsing entity name. Line 1, position 1691</p>
<h2>Solution</h2>
<p>This error is caused by the &#8220;&amp;&#8221; (ampersand) character existing in our symbol descriptions. We plan to fix this bug in the next release of the FSL software, but in the meantime, we recommend that you edit your symbol attributes manually to remove the &#8220;&amp;,&#8221; and then re-run your SIF output.</p>
<p>Here is the current list of affected style numbers / symbol names:</p>
<table border="0" cellspacing="0" cellpadding="0" width="352">
<tbody>
<tr>
<td width="103" valign="bottom"><strong>StyleNumber</strong></td>
<td width="96" valign="bottom"><strong>SymbolName</strong></td>
<td width="153" valign="bottom"><strong>SymbolDescription</strong></td>
</tr>
<tr>
<td width="103" valign="bottom">MKC182</td>
<td width="96" valign="bottom">MKC182</td>
<td width="153" valign="bottom">ASY-L&amp;L,JULES,5,18</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C069</td>
<td width="96" valign="bottom">TSTJ2A</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,69</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C075</td>
<td width="96" valign="bottom">TSTJ2B</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,75</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C081</td>
<td width="96" valign="bottom">TSTJ2C</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,81</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C087</td>
<td width="96" valign="bottom">TSTJ2D</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,87</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C093</td>
<td width="96" valign="bottom">TSTJ2E</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,93</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C099</td>
<td width="96" valign="bottom">TSTJ2F</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,99</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C105</td>
<td width="96" valign="bottom">TSTJ2G</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,105</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C111</td>
<td width="96" valign="bottom">TSTJ2H</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,111</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C117</td>
<td width="96" valign="bottom">TSTJ2J</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,117</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C120</td>
<td width="96" valign="bottom">TSTJ2K</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,120</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C123</td>
<td width="96" valign="bottom">TSTJ2L</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,123</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C126</td>
<td width="96" valign="bottom">TSTJ2M</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,126</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C129</td>
<td width="96" valign="bottom">TSTJ2N</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,129</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C132</td>
<td width="96" valign="bottom">TSTJ2P</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,132</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C135</td>
<td width="96" valign="bottom">TSTJ2Q</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,135</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C138</td>
<td width="96" valign="bottom">TSTJ2R</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,138</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C141</td>
<td width="96" valign="bottom">TSTJ2S</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,141</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C144</td>
<td width="96" valign="bottom">TSTJ2T</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,144</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C147</td>
<td width="96" valign="bottom">TSTJ2U</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,147</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C150</td>
<td width="96" valign="bottom">TSTJ2V</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,150</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C153</td>
<td width="96" valign="bottom">TSTJ2W</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,153</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C156</td>
<td width="96" valign="bottom">TSTJ2X</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,156</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C159</td>
<td width="96" valign="bottom">TSTJ2Y</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,159</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C162</td>
<td width="96" valign="bottom">TSTJ2Z</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,162</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C165</td>
<td width="96" valign="bottom">TSTJA2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,165</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C168</td>
<td width="96" valign="bottom">TSTJB2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,168</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C171</td>
<td width="96" valign="bottom">TSTJC2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,171</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C174</td>
<td width="96" valign="bottom">TSTJD2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,174</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C177</td>
<td width="96" valign="bottom">TSTJE2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,177</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C180</td>
<td width="96" valign="bottom">TSTJF2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,180</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C183</td>
<td width="96" valign="bottom">TSTJG2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,183</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C186</td>
<td width="96" valign="bottom">TSTJH2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,186</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C189</td>
<td width="96" valign="bottom">TSTJJ2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,189</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C192</td>
<td width="96" valign="bottom">TSTJK2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,192</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C195</td>
<td width="96" valign="bottom">TSTJL2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,195</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C198</td>
<td width="96" valign="bottom">TSTJM2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,198</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C201</td>
<td width="96" valign="bottom">TSTJN2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,201</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C204</td>
<td width="96" valign="bottom">TSTJP2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,204</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C207</td>
<td width="96" valign="bottom">TSTJQ2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,207</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C210</td>
<td width="96" valign="bottom">TSTJR2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,210</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C213</td>
<td width="96" valign="bottom">TSTJS2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,213</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C216</td>
<td width="96" valign="bottom">TSTJT2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,216</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C219</td>
<td width="96" valign="bottom">TSTJU2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,219</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C222</td>
<td width="96" valign="bottom">TSTJV2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,222</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C225</td>
<td width="96" valign="bottom">TSTJW2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,225</td>
</tr>
<tr>
<td width="103" valign="bottom">TSTEP2C228</td>
<td width="96" valign="bottom">TSTJX2</td>
<td width="153" valign="bottom">JMPR-PWR,1&amp;2,228</td>
</tr>
</tbody>
</table>
]]></content:encoded>
			<wfw:commentRss>http://fsl.steelcase.com/help/sif-report-error/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>64-bit Support</title>
		<link>http://fsl.steelcase.com/help/64-bit-support/</link>
		<comments>http://fsl.steelcase.com/help/64-bit-support/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 15:56:10 +0000</pubDate>
		<dc:creator>Luke</dc:creator>
				<category><![CDATA[Application Updates]]></category>
		<category><![CDATA[Known Issues & Bugs]]></category>
		<category><![CDATA[Tips & Tricks]]></category>
		<category><![CDATA[2.30]]></category>
		<category><![CDATA[64-bit]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Windows Vista]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=244</guid>
		<description><![CDATA[We are hearing a lot of requests for 64-bit support in the FSL software, and the current version of the software (v2.30) unfortunately does not <a href="http://fsl.steelcase.com/help/64-bit-support/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>We are hearing a lot of requests for 64-bit support in the FSL software, and the current version of the software (v2.30) unfortunately does not support any 64-bit platforms.</p>
<p>There are many reasons we have not moved to support 64-bit yet, but the main one is that we will basically be supporting 2 applications, since our software developers will have to split the application into 2 versions. We simply do not have the resources to add this platform at this time.</p>
<p>Please continue to send your requests to <a href="mailto:fsl@steelcase.com?subject=64-bit Support">fsl@steelcase.com</a>, and they will will help management justify allocation of resources to this upgrade.</p>
<h2>Great, so what can I do until then?</h2>
<p>We realize that the FSL application is the easiest way to find Steelcase furniture symbols and the only way to take-offs for specification, pricing, and ordering. However, we do offer some other options for getting to our symbols that may help until we can support 64-bit platforms.</p>
<h3>Planning Ideas</h3>
<p>We offer a great library of thought-starter application on Steelcase.com, which we call <a href="http://www.steelcase.com/planningideas" target="_blank">Planning Ideas</a>.</p>
<p><a href="http://www.steelcase.com/planningideas"><img class="alignnone size-medium wp-image-180" title="Planning Ideas Screenshot" src="http://fsl.steelcase.com/help/wp-content/uploads/planning-ideas-screenshot-500x328.png" alt="" width="500" height="328" /></a></p>
<h3>Symbol-at-a-time on Steelcase.com</h3>
<p>We offer individual 2d and 3d symbols for many of our products on Steelcase.com. For example check out the Furniture Symbols link on <a href="http://www.steelcase.com/leap" target="_blank">the Leap product page</a>.</p>
<h3>Sketchup</h3>
<p>SketchUp will run on 64-bit versions of Windows, but it will run as a 32bit application. If you are a Sketchup user, you can download many of our newer products and many of our chair models from the <a href="http://sketchup.google.com/3dwarehouse/search?q=Steelcase&amp;styp=c&amp;btnG=Search" target="_blank">Google SketchUp 3d Warehouse</a>.</p>
<h3>Windows XP Mode in Windows 7 64-bit</h3>
<p>For the techies out there, there is a way to <a href="http://www.microsoft.com/windows/virtual-pc/download.aspx" target="_blank">make Windows 7 64-bit run a virtual Windows XP machine</a>. This will allow you to install a 32-bit version of AutoCAD (assuming you have a license for it) to this virtual machine, install the FSL to that version of AutoCAD, and run both applications virtually within Windows 7.</p>
<p>This has been tested and it works.</p>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Cannot find C:\Program Files\Steelcase FSL DB\…</title>
		<link>http://fsl.steelcase.com/help/cannot-find-cprogram-filessteelcase-fsl-db/</link>
		<comments>http://fsl.steelcase.com/help/cannot-find-cprogram-filessteelcase-fsl-db/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 19:16:08 +0000</pubDate>
		<dc:creator>Luke</dc:creator>
				<category><![CDATA[Known Issues & Bugs]]></category>
		<category><![CDATA[2.20]]></category>
		<category><![CDATA[2.30]]></category>
		<category><![CDATA[bugs]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=241</guid>
		<description><![CDATA[We find this error message tends to pop up when the same version of the software is installed on top of itself, without first being <a href="http://fsl.steelcase.com/help/cannot-find-cprogram-filessteelcase-fsl-db/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>We find this error message tends to pop up when the same version of the software is installed on top of itself, without first being removed from the Control Panel -&gt; Add or Remove Programs dialog.</p>
<p>The only work-around at this point is to remove the software first, then re-install. We will continue to look into better ways to catch this with our installer program.</p>
]]></content:encoded>
			<wfw:commentRss>http://fsl.steelcase.com/help/cannot-find-cprogram-filessteelcase-fsl-db/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Software Bug Found in FSL 2.30</title>
		<link>http://fsl.steelcase.com/help/software-bug-found-in-fsl-2-30/</link>
		<comments>http://fsl.steelcase.com/help/software-bug-found-in-fsl-2-30/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 18:44:14 +0000</pubDate>
		<dc:creator>Luke</dc:creator>
				<category><![CDATA[Known Issues & Bugs]]></category>
		<category><![CDATA[2.30]]></category>
		<category><![CDATA[bugs]]></category>
		<category><![CDATA[work-arounds]]></category>

		<guid isPermaLink="false">http://fsl.steelcase.com/help/?p=236</guid>
		<description><![CDATA[A very patient FSL user helped us discover a bug in the FSL software that can be fairly easy to work-around, and should be pretty <a href="http://fsl.steelcase.com/help/software-bug-found-in-fsl-2-30/">...read more &#187;</a>]]></description>
			<content:encoded><![CDATA[<p>A very patient FSL user helped us discover a bug in the FSL software that can be fairly easy to work-around, and should be pretty rare.</p>
<h2>The Problem: 3d Symbols Not Installed</h2>
<p>An IT admin installs the FSL software while logged in with Administrative rights, then the user logged on without those rights. Once the user starts their CAD system and launches the FSL, he or she cannot place a 3d symbol, and gets a &#8220;3d Symbols not installed&#8221; error when attempting to swap to 3d.</p>
<h2>The Solution</h2>
<p>Logged in as the user (this may require elevated permissions to be granted temporaroly), perform the following steps:</p>
<ol>
<li>Click Start -&gt; Run -&gt; Type <strong>regedit</strong> -&gt; Click OK.</li>
<li>Browse the left-pane to HKEY_CURRENT USER -&gt; Software -&gt; Steelcase -&gt; STLCFSL -&gt; Ecats.</li>
<li>In the right-pane of the Ecats node, right-click and choose New -&gt; String Value.</li>
<li>Type <strong>All_3d</strong> as the name -&gt; Double-click the new key and enter <strong>1</strong> as the Value Data.</li>
<li>Exit the registry -&gt; re-launch the CAD system, and try to place a 3d symbol again.</li>
</ol>
<p>We are tracking this bug and it will be fixed in the next release of the software.</p>
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