Products and new timings are as follows:

Long Stay South & Long Stay Supersaver South
Transfers run 24 hours a day every 7-10 minutes taking 2 minutes to the terminal.

Long Stay North & Long Stay Supersaver North
Transfers run 24 hours a day every 7-10 minutes taking 3 minutes to the terminal.

Long Stay Plus South & Long Stay Plus Supersaver South
Transfers run 24 hours a day every 7-10 minutes taking 2 minutes to the terminal.

Summer Special South & Summer Special Supersaver South
Transfers run 24 hours a day every 20 minutes taking 4 minutes to the terminal.

Summer Special North & Summer Special Supersaver North
Transfers run 24 hours a day every 20 minutes taking 4 minutes to the terminal.

At first glance, Twitter can seem confusing and, initially, lots of people just don’t ‘get it’, but once you do it’s a great communication medium, use it for listening, following breaking news, or even better, communicating with others and getting instant feedback.

A lot of companies are seeking to integrate social media into their communications with customers, and yesterday London Gatwick Airport announced it is actively inviting passengers to give them feedback on Twitter by placing physical prompts around the airport.

As part of a pilot programme, information screens will, from this week, carry messages, suggesting how comments can be fed back to the airport via the micro-blogging platform.

This is the first stage of a programme that integrates the airport’s social media and customer service operations, and which will ultimately see Twitter being used as a feedback tool round the clock.

The monitors, which are located in the check-in areas, will periodically display the following message – ’Are you on Twitter? Get in touch with us @gatwick_airport and let us know about your experience at Gatwick today’.

Gatwick recently announced the launch of its new brand identity and its £1 billion investment programme which is set to deliver new, modern facilities at every step of the passenger journey through Gatwick. According to the head of airport communications, Samantha Holgate, “A large part of our rebranding and investment programme involves us providing our passengers with a more human and personal experience than what they might expect from an airport that sees 33 million passengers flying out to over 200 destinations every year.

“As a result, we are using online social tools as a way of talking and responding to customers as they pass through our doors.

“We do already respond to comments via our Twitter feed, however this now takes it one step further by actually integrating social media into the physical space of the airport. We’re running this as an initial pilot to gauge interest and to allow us to make the necessary changes to our customer service response and information programme.

“Over the next few months, we aim to use social media as 24 hour response tool, so for instance no matter what time of the day or night, if a passenger is at check in and has a comment to make, we will be able to capture that comment and where appropriate action it there and then”.

The original inter-terminal shuttle at Gatwick was installed more than 20 years ago and was removed from service in September last year having completed more than two and half million miles.

At a cost of £43 million, the project included the installation of a completely new shuttle system, new shuttle cars, refurbishment of the rubber track and transformation of the terminal stations. The new shuttle will speed up the passengers’ journey, taking just under three minutes to travel between terminals. Further benefits also include: extra seating; live journey information; greater security with monitored onboard CCTV cameras and full access for passengers with reduced mobility.

Gatwick’s Director of Capital Projects, Ray Melee confirmed its £1 billion investment programme is a top priority for Gatwick.

“Delivering this significant project two months early, is a reflection of how well the Gatwick team and our construction partners worked together to make sure our passengers can enjoy a great experience at the airport this summer.

“Airports are complex environments to work in, the shuttle had to meet the challenges of maintaining the highest level of safety at all times, while also minimising disruption to our passengers journeys through Gatwick – I’m proud of what we have achieved,” added Ray.

Costain Infrastructure Managing Director, Darren James said, “Costain is delighted to be handing over the inter-terminal shuttle and station as part of its North Terminal Interchange project.

“This is a complex project, that involved us working without impacting on a fully operational airport and included the erection of 900 tonnes of structural steel and 5,000m2 of an inflatable roof. In addition ten lifts, two escalators and two 75 metre inclined conveyors.” added Darren.

Stewart Wingate, CEO of Gatwick Airport, said: “This is an important milestone as we compete to make Gatwick, London’s airport of choice for passengers and airlines. It is a testament to the hard work and skill of the teams involved that the new inter-terminal shuttle will be up and running for passengers, two months ahead of schedule and in time for the busy summer period ahead.

“It’s by investing in new facilities that Gatwick will go from strength to strength.”

The Gatwick flights to Cancun will start on 3 November 2010 operating twice a week.

Flight timings:
Depart Gatwick at 12.45pm arriving in Cancun at 5.45pm (all times local)

It’s now six months since Global Infrastructure Partners completed its purchase of Gatwick from BAA, and the billion pound investment is set to see Gatwick go head to head with its former owner to become London’s ‘airport of choice’ for passengers and airlines.

The £1 billion development plan will be rolled out over the next two years, delivering new, modern facilities at every step of the journey through Gatwick including the South Terminal departure lounge, entrance forecourts, immigration hall, baggage systems and the North Terminal Interchange.

Speaking about the announcement Stewart Wingate, CEO of Gatwick Airport, said: “Today is an important milestone as we compete to make Gatwick, London’s airport of choice for passengers and airlines. Gatwick has long been recognised as London’s favourite airport, a more friendly and enjoyable place to travel. It’s by building on these qualities and investing in new facilities that Gatwick will go from strength to strength.”

Directions
South – Exit M23 at J9 following signs at roundabout for Gatwick. Keeping to inside lane, exit left at the first roundabout (J9a) and follow signs for South Terminal. Follow the signs for Short stay parking; enter the Red car park and proceed to Level 2 where the Valet Service is situated. Park and report to reception.

Gatwick valet parking links:
Gatwick airport parking and Gatwick meet and greet parking can be booked by clicking on the links.

From Monday 22 March for one week, Junction 9 of the M23 will be closed between 8pm and 6am.

A fully-signed diversion will be in operation, taking in junction 10 of the M23, west to the Tushmore roundabout on the A2011 Crawley Avenue, then north along the A23 London Road through Lowfield Heath to the Longbridge roundabout at Horley, where road users needing Gatwick can turn around to come back along London Road and join Airport Way.

For more information check the Highways Agency website here: www.highways.gov.uk/news/pressrelease.aspx?pressreleaseid=411370

This is a time-limited offer – the discount is available until midnight on 8 April 2010. Tickets must be purchased online for travel within 6 months from the date of purchase.

The Hilton Valet Park and Stay Package offers the convenience of meet and greet parking with the luxury of staying at the Hilton Hotel at Gatwick’s south terminal.

Valet parking is the most convenient type of airport parking available and, coupled with a stay at the Hilton prior to departure, offers a totally stress free start to a holiday.

With the Valet Park and Stay Package, an upgrade from the traditional park and stay, guests no longer have to park their cars at an off-site car park and catch the shuttle bus back to the terminal. Guests’ cars are collected from the main front entrance to the London Gatwick Hilton on arrival and returned personally to the Hilton’s entrance when guests return from their holiday.

The convenience of car collection on arrival at the hotel means, on the day of departure, guests are able to access the airport terminal directly from the hotel, no hassle, no worries about bad weather, no heavy luggage to carry – porters are available at the Hilton and airport trolleys can be used from the airport terminal to the Hilton Hotel.

Valet Park and Stay Packages are available directly from the London Gatwick Hilton. Packages include one night’s stay at the London Gatwick Hilton and parking for either 15, 8 or 3 days with prices varying depending on the type of room booked.

Hilton Valet Park and Stay Packages are operated in conjunction with Help-Me-Park, the Hilton’s valet parking contractor. Help-Me-Park will contact the customer directly for all details regarding the vehicle to be parked and return travel details – extra days will be identified at this point and the customer will be billed directly for additional days.

How to book:

For more information on how to book Valet Park and Stay Packages click on the link or call 01293 518080 – ask for the valet park and stay package.

Although 1.87 million passengers passed through the airport in January, passenger numbers were severely affected by the adverse weather conditions.

Passenger numbers fell by 5.4% in January when compared with the same period last year. Traffic figures for the 12 months to the end of January 2010 were down 4.9% on the previous 12 months.