Retain your Customer with Interlace CRM practice !!!

noreply@blogger.com (Interlace India - IT Leaders in India) — Tue, 18 Oct 2011 06:27:00 +0000

Give a new Definition

to your customer experience. Tailor made and comprehensive, Interlace CRM solutions provide you the best platform to manage your customers...

The world has moved from a producer centric business to customer centric business. An organization which doesn’t take care of its customers is bound to become extinct in this customer focused business scenario. In order to, to make better sense of customers, every organization needs to collect, group and analyze huge chunks of customer data. The tool that aids to do all these is a CRM Tool. In simplistic terms, it’s more of a solution than a tool.

The customer data are stored in a central database and using the CRM tool you can access these data, analyze, manipulate and arrive at business decisions that are imperative to your success. There are three main components to a CRM solution

Interlace provides CRM solutions that can work along with your existing systems with the scalability as the business grow to provide you enduring value. By using on-premise software and online services that work the way people want to work, able to make informed decisions and quickly adapt to rapid change. We provide complete CRM solutions with required integration to legacy systems and other applications. We tailor and customize CRM applications for Mid-sized and Enterprise levels.We offer the best-in-class CRM applications and solutions with a choice of technologies to suit our customer's unique business requirements and strategies. Mature methodologies are followed to design and implement scalable, reliable, robust, secure and easy-to-maintain business applications

Interlace CRM Offerings

Interlace unlike other IT service providers can provide you CRM solutions in different variations through strategic partners and custom development. In the market, CRM solutions are available in 3 different models

1. On-Premise Model

On-premise CRM, also known as licensed, on-site, or in-house CRM, is a customer relationship management application that is housed at a client’s location, and managed by its own employees.

2. On-Demand or SaaS Model

Rather than installing CRM software at your place of business, CRM on demand software is a Software as a Service (SaaS) product. This means that another party, who manages and maintains the software for you, hosts the CRM software. The maintenance of the software is taken care by the service provider and the data are secured. The CRM can be accessed anywhere in the world through Internet

3. Hosted Model

Hosted CRM is an arrangement in which a company outsources some or all of its customer relationship management (CRM) functions to an application service provider (ASP). It’s usually used by custom CRM developers. Clients opt for this model when they want their data to be secured while outsourcing the maintenance of their CRM

Interlace as an end-to-end CRM solutions provider offers all three models through strategic partners and custom application development. The CRM practice in Interlace consists of experienced industry experts who can provide the perfect cost effective solution to our clients through careful analysis of challenges and infrastructure base.

Interlace Difference

Visit http://www.interlaceindia.com/crm-software-solutions

Interlace - Who we Are ????

noreply@blogger.com (Interlace India - IT Leaders in India) — Fri, 26 Aug 2011 04:35:00 +0000

Who we are

Interlace is not just another IT company you will come across. We mark our difference through our holistic partnership approach with our clients, customers and business partners. Founded in 2007, Interlace has grown in to a multi-facetedend to end IT solutions provider that can deliver customized products, solutions and IT services to enterprises and government organizations.We trace back our roots to CREW, a leader in Energy with interests in IT and Hospitality sectors. Buoyed by a strong leadership team with more than 25 years’ experience in managing different companies, Interlace is carving a niche for itself in the cluttered Indian IT market.

Our offerings span across different sectors with major thrust on BFSI, Energy, Education and Retail domains. The diversified offerings of Interlace include Core Banking Solution, Anti-Money laundering, Enterprise Fraud Prevention System, School and Campus Management, Automatic Meter Reading, Total revenue management, Customer Relationship Management, Technology consulting, application services, custom application development, infrastructure services, system integration, disaster recovery solutions, help desk and testing services.

We have our footprints globally with offices in India, Dubai and Bangladesh.Headquartered in Chennai with a fully equipped development center in SIPCOT IT Park, Chennai, we are a strong team of 300+ professionals, who work with passion and integrity to deliver world class IT solutions.

www.interlaceindia.com

Get Interlaced !!!