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	<title>getluky.net</title>
	
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		<title>Making Coffee with a Chemex</title>
		<link>http://getluky.net/2010/06/19/making-coffee-with-a-chemex/</link>
		<comments>http://getluky.net/2010/06/19/making-coffee-with-a-chemex/#comments</comments>
		<pubDate>Sat, 19 Jun 2010 19:26:38 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=531</guid>
		<description><![CDATA[I&#8217;ve been drinking coffee for about ten years now, mostly taking breaks when the caffeine headaches start telling me that I&#8217;ve had too much. In that time, I&#8217;ve gone from drinking macchiatos from Starbucks to drinking black drip coffee. And now, I can impart some wisdom to you on how to brew a good cup [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_535" class="wp-caption alignleft" style="width: 235px"><a href="http://getluky.net/wp-content/uploads/2010/06/chemex-web.jpg"><img src="http://getluky.net/wp-content/uploads/2010/06/chemex-web.jpg" alt="" title="Chemex Coffee Pot" width="225" height="300" class="size-full wp-image-535" /></a><p class="wp-caption-text">Chemex Coffee Pot</p></div>

<p>I&#8217;ve been drinking coffee for about ten years now, mostly taking breaks when the caffeine headaches start telling me that I&#8217;ve had too much. In that time, I&#8217;ve gone from drinking macchiatos from Starbucks to drinking black drip coffee. And now, I can impart some wisdom to you on how to brew a good cup of the same at home.</p>

<p>If you like to keep things simple like me, there are a couple things you really need to pay attention to, and most of the rest of the details give you marginal returns on investment. Oh, and I should mention &#8211; if you want to go down this road, start drinking coffee (or at least sip it at first) without cream or sugar. If you do use cream or sugar, at least give the cup a few sips first to get accustomed to the taste, because covering the taste up should only be necessary with truly horrid cups of coffee.</p>

<p>The most important thing (surprisingly) is the water you use. You want to use filtered water, not tap water. Tap water leaves a strange aftertaste in your mouth, and switching to filtered water produces a cleaner taste. Brita or Pur filters, filtered water from the fridge, or store bought filtered water all have worked for me in the past.</p>

<p>The second most important thing is to grind your coffee beans fresh. For drip, it doesn&#8217;t really make a gigantic difference whether you use a burr grinder or a cheapo blade grinder &#8211; the big payoff is just in grinding fresh beans every time you want a cup. Burr grinders with variable grind sizes should be set to medium &#8211; too small and the espresso-like grinds trap the water for too long, which can sometimes result in overflows in regular coffee makers or just really slow brew times.</p>

<p>After that, it&#8217;s a matter of your preparation tools. My current preference is to use a Chemex coffee maker, which pretty much just holds coffee grinds in a filter while you pour hot water in. To boil water, any stovetop kettle will do.</p>

<p>Chemex coffee makers look beautiful, are simple to use, and also produce smooth, delicious coffee with very low levels of bitterness. I bought one about six months ago after reading up on alternative coffee making systems, and it&#8217;s been one of my favorite additions to the home. In case the marketing materials confuse you like they did me, I made a simple video showing how the pour process works.</p>

<p><object width="480" height="385"><param name="movie" value="http://www.youtube.com/v/sJZMFsJeqFM&#038;hl=en_US&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/sJZMFsJeqFM&#038;hl=en_US&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object></p>

<p>Normal coffee makers that vaporize the water tend to produce bitterness which I got used to over the years, but using a Chemex instead and boiling my own water makes the result much smoother, even for extra-bold coffee blends. A good cup should be like an ambrosia of flavors, deep and complex &#8211; kind of like the first sniff from a freshly opened bag of beans. It makes a lot more sense to drink coffee without cream or sugar once you&#8217;ve gotten rid of the bitterness and burnt tastes!</p>

<p>The result (if you follow these steps) should come kinda close to the general quality of high-end drip shops like Philz in SF, and even better than Starbucks or Peets drip, in my opinion. Actually, the Philz system is pretty much the same thing as the Chemex &#8211; just pouring hot, just-under-boiling-point water through regular filters held in place. The difference there is that they make some really incredible fresh ground blends with all sorts of interesting spices. </p>

<p>For extra credit, you can find zero-day beans from a local coffee roaster, and that will give you a coffee drink like nothing you&#8217;ve ever tasted, but that effect wears off in about a day, then you&#8217;re left with simple, delicious coffee. </p>

<p>That&#8217;s about all you really need for awesome drip coffee &#8211; good filtered water, fresh ground beans, and a good drip system like a Chemex. The fancy stuff is not really gonna help much more. You can get away with just fresh ground beans and good water in any case, but the Chemex is so much smoother that I think it really belongs in the list. Good luck in your search for coffee nirvana!</p>
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		<title>Regarding Roger Ebert’s “Video games can never be art”</title>
		<link>http://getluky.net/2010/04/18/regarding-roger-eberts-video-games-can-never-be-art/</link>
		<comments>http://getluky.net/2010/04/18/regarding-roger-eberts-video-games-can-never-be-art/#comments</comments>
		<pubDate>Sun, 18 Apr 2010 05:21:14 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=525</guid>
		<description><![CDATA[Roger Ebert&#8217;s recent article is strange, because you&#8217;d think in order to call something non-art, you&#8217;d have to experience the subject in its medium. His critique reads like an article about movies written by someone who maintains a disdain for them based on screenshots and trailers. Although I think he has a point about the [...]]]></description>
			<content:encoded><![CDATA[<p>Roger Ebert&#8217;s <a href="http://blogs.suntimes.com/ebert/2010/04/video_games_can_never_be_art.html">recent article</a> is strange, because you&#8217;d think in order to call something non-art, you&#8217;d have to experience the subject in its medium. His critique reads like an article about movies written by someone who maintains a disdain for them based on screenshots and trailers. Although I think he has a point about the oddness of the whole debate, it would lend more credibility to his argument if he actually played the games in question.</p>
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		<title>The Design Inspiration for Skybox</title>
		<link>http://getluky.net/2010/01/22/the-design-inspiration-for-skybox/</link>
		<comments>http://getluky.net/2010/01/22/the-design-inspiration-for-skybox/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 20:04:31 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=514</guid>
		<description><![CDATA[As you&#8217;ve probably heard, my first game for the iPhone and iPod Touch made it to the App Store yesterday &#8211; it&#8217;s called Skybox, and you can get it here. I wanted to make a quick blog post and talk about the multiple inspirations for the game&#8217;s design. One of the funniest things my family&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>As you&#8217;ve probably heard, my first game for the iPhone and iPod Touch made it to the App Store yesterday &#8211; it&#8217;s called <a href="http://www.goodhustle.com/games/skybox/">Skybox</a>, and you can <a href="http://itunes.apple.com/us/app/skybox/id350461895?mt=8">get it here</a>. I wanted to make a quick blog post and talk about the multiple inspirations for the game&#8217;s design.</p>

<p>One of the funniest things my family&#8217;s ever seen on the Internet was this video of a Japanese game show titled &#8220;Human Tetris&#8221;. The contestants are forced to try and fit through ridiculous cutouts on a wall that approaches them. Although it&#8217;s partly hilarious because the cutouts are so absurd, it&#8217;s fun to throw a wall at someone and see how they manage to fit inside of a hole.</p>

<p><object width="445" height="364"><param name="movie" value="http://www.youtube.com/v/Ll2kajMH2u0&#038;hl=en_US&#038;fs=1&#038;rel=0&#038;border=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/Ll2kajMH2u0&#038;hl=en_US&#038;fs=1&#038;rel=0&#038;border=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="445" height="364"></embed></object></p>

<p>More recently, the indie game <a href="http://www.dejobaan.com/aaaaa/">Aaaaa!</a> managed to make me stick my tongue out and feel like Air Jordan when I was playing. It&#8217;s a futuristic base-jumping game with digital graphics and a super fun sensation of falling and always pulling out of danger at the last possible minute.</p>

<p><object width="580" height="360"><param name="movie" value="http://www.youtube.com/v/8LRQzEunphA&#038;hl=en_US&#038;fs=1&#038;rel=0&#038;border=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/8LRQzEunphA&#038;hl=en_US&#038;fs=1&#038;rel=0&#038;border=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="580" height="360"></embed></object></p>

<p>After being exposed to these two ideas, my studio mate, Kazu Kibuishi, had been telling me about how fun it would be to have a puzzle game where you&#8217;re just a geometric polygon trying to fit through a wall. I decided to try and combine all of my favorite mechanics from these inspirations into a simple prototype with a falling brick. It was so much fun that I decided to turn it into a quick and easy to play complete game. Here&#8217;s a video so you can see how it turned out:</p>

<p><object width="580" height="360"><param name="movie" value="http://www.youtube.com/v/I__wjRcTukM&#038;hl=en_US&#038;fs=1&#038;rel=0&#038;border=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/I__wjRcTukM&#038;hl=en_US&#038;fs=1&#038;rel=0&#038;border=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="580" height="360"></embed></object></p>

<p>I definitely still have much to learn in the world of game development, but I think I hit all the essentials with this one. Try it out, I think you&#8217;ll enjoy it! </p>
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		<title>App Store Approvals now as short as 3 days!</title>
		<link>http://getluky.net/2010/01/21/app-store-approvals-now-as-short-as-3-days/</link>
		<comments>http://getluky.net/2010/01/21/app-store-approvals-now-as-short-as-3-days/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 22:59:29 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=511</guid>
		<description><![CDATA[Holy cow, and I thought four days was short! My new game, Skybox, was submitted to Apple on January 18th in the afternoon, and was approved this morning, January 21st. It was already marked as &#8220;In Review&#8221; on the 19th, so that makes the review process as short as&#8230; two or three days now? It&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Holy cow, and I thought <a href="http://appadvice.com/appnn/2009/12/the-app-store-approval-delay-is-now-history/">four days</a> was short! My new game, <a href="http://www.goodhustle.com/games/skybox/">Skybox</a>, was submitted to Apple on January 18th in the afternoon, and was approved this morning, January 21st. It was already marked as &#8220;In Review&#8221; on the 19th, so that makes the review process as short as&#8230; two or three days now? </p>

<p>It&#8217;s crazy to think that only two and a half weeks ago, I started working on a game, and today it&#8217;s now available on the App Store. The approval backlog was once so bad that I think you might have submitted a game and waited just about as long as that. It really goes to show that the improvements Apple has made in their App Store process (in less than a year of public existence) were not just limited to the holidays. It&#8217;s not to say that there is no more controversy &#8211; I think people are still getting upset at the fact that there&#8217;s a gatekeeper between them and the customer, but with an improvement in turnaround, I think it probably goes a long way towards soothing the relationship between the platform and developers.</p>
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		<title>Motion, Action, and Management</title>
		<link>http://getluky.net/2009/12/08/motion-action-and-management/</link>
		<comments>http://getluky.net/2009/12/08/motion-action-and-management/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 01:41:32 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=508</guid>
		<description><![CDATA[Steve Blank&#8217;s article about the difference between Motion and Action is an important read if you want to understand a corporate culture like Yahoo!, especially for those coming in from a startup where goals are small and the difference between having a feature and not having it is measured in days, not months. This got [...]]]></description>
			<content:encoded><![CDATA[<p>Steve Blank&#8217;s article about <a href="http://steveblank.com/2009/11/09/relentless-%e2%80%93-the-difference-between-motion-and-action/">the difference between Motion and Action</a> is an important read if you want to understand a corporate culture like Yahoo!, especially for those coming in from a startup where goals are small and the difference between having a feature and not having it is measured in days, not months. </p>

<p>This got me thinking, what if your job title was less about your political rank and goals and more about the motion you engage in daily?</p>

<ul>
  <li>Meeting scheduler and Note-taker (as opposed to Project Manager)</li>
  <li>Mockup creator and Maker of Disappointed Grimaces (Visual Designer)</li>
  <li>Browser bug workarounder and Keyboard pounder (Frontend Engineer)</li>
  <li>Negotiator and Political Horse-Trader (Manager)</li>
  <li>Typist and Internet Reader (as opposed to Software Engineer)</li>
</ul>

<p>In truth, nobody is exempt from having wasted their time in ways that would be embarrassing if looked at in this way. But it&#8217;s a lot easier to find cover for just going through the motions in a big company, and it&#8217;s also easier to justify there because it&#8217;s easy to feel as if your own personal work can have virtually no impact on the bottom line.</p>

<p>It&#8217;s vital to recognize that culture does matter &#8211; efficiency loss (useful here as a ratio between motion and action) is present in all systems, but it should be one goal of a culture to minimize it.</p>
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		<title>Fun math of the day</title>
		<link>http://getluky.net/2009/07/02/fun-math-of-the-day/</link>
		<comments>http://getluky.net/2009/07/02/fun-math-of-the-day/#comments</comments>
		<pubDate>Thu, 02 Jul 2009 16:11:20 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/2009/07/02/fun-math-of-the-day/</guid>
		<description><![CDATA[For your learning enjoyment, a nice explanation of the mathematical difference between Surely and Almost Surely.]]></description>
			<content:encoded><![CDATA[<p>For your learning enjoyment, a nice explanation of the <a href="http://en.wikipedia.org/wiki/Almost_surely">mathematical difference between Surely and Almost Surely</a>.</p>
]]></content:encoded>
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		<title>Drupal Module, Node Multi-Parenting</title>
		<link>http://getluky.net/2009/05/29/drupal-module-node-multi-parenting/</link>
		<comments>http://getluky.net/2009/05/29/drupal-module-node-multi-parenting/#comments</comments>
		<pubDate>Fri, 29 May 2009 18:10:19 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=485</guid>
		<description><![CDATA[Nerd alert: If you don&#8217;t use or care about Drupal, feel free to ignore this. Drupal is a popular PHP framework/CMS for constructing small to medium-scale websites, and it has an extremely extensive (and complicated) set of hooks available in a modular architecture. One of the framework-y things that Drupal does is to create and [...]]]></description>
			<content:encoded><![CDATA[<p>Nerd alert: If you don&#8217;t use or care about Drupal, feel free to ignore this.</p>

<p>Drupal is a popular PHP framework/CMS for constructing small to medium-scale websites, and it has an extremely extensive (and complicated) set of hooks available in a modular architecture. One of the framework-y things that Drupal does is to create and maintain a one-to-one relationship between URLs and content. If you only maintain sites where each section is completely different, and content can be segregated cleanly, this isn&#8217;t an issue. However, this can&#8217;t always be done. In some cases, it&#8217;s a requirement to have content duplicated in multiple sections, and to maintain breadcrumbs, menu locations, etc &#8211; in general, contextual stability.</p>

<p>One of my friends had such a project, and he asked me if I&#8217;d be willing to work on a module that would fit into Drupal&#8217;s framework and allow for a single piece of content to be published to multiple places on a site. The first thing I did was to look around for an existing module that might fit his client&#8217;s needs. Node aliases were already part of the drupal core semantics, but those were more of a URL alias. Searching through the modules section, I found something pretty close &#8211; <a href="http://drupal.org/project/nodesymlinks">the Node Symlinks module</a> from Vojtěch Kusý. Unfortunately, it was basically a proof of concept with several major flaws, and Vojta, the maintainer, was busy completing his university degree. It was a good start, though, so I began taking a look at what this module did. In order to meet deadlines, I ended up writing a significant portion of new code, redoing the user interface, and rewriting a large portion of old code as well.</p>

<p>It&#8217;s never straightforward whether to fork or to patch and existing open source project, so i&#8217;ve basically forked the module at this point. I&#8217;m willing to try and re-merge the work into Node Symlinks, but the user interface and operation is quite different now, and the maintainer is busy, so i&#8217;m not sure how that will work. I&#8217;m going to hold off attempting to do anything on drupal.org&#8217;s module repository until we figure that out. Anyway, for the time being, i&#8217;m just offering a download of this code from my blog until we get it sorted out. This works with Drupal 6.12, requires ahah&#95;helper, and the following patches applied: <a href="http://drupal.org/node/435826">#435826 on ahah&#95;helper</a>, and <a href="http://drupal.org/node/336517">#336517 on teaser.js</a>. <b>Update:</b> It looks like some of the AHAH / AHAH helper stuff is breaking the Delete button on the node edit form, so i&#8217;ve made a quick and dirty workaround update to help with that. The link has been updated below.</p>

<p><a href="http://getluky.net/downloads/nodemultiparent-6.X-1.3-dev.tar.gz">http://getluky.net/downloads/nodemultiparent-6.X-1.3-dev.tar.gz</a></p>

<p><strong>How it works</strong></p>

<p>Node Multi-Parenting uses a similar approach to Node Symlinks to generate alternative links to content nodes that maintain contextual state within the menu system. It does this by inserting and maintaining menu&#95;links entries within Drupal manually. Instead of /node/node&#95;id, these links look like /node/node&#95;id/dup/menu&#95;link&#95;id, and the menu hook is registered to handle these. However, since this is essentially denormalized data within Drupal, it gets wiped out every time a module is enabled or disabled, and is relatively unstable within the architecture. Thus, i&#8217;ve added in a new table to the drupal schema in which serialized data is stored and maintained so that re-enabling the module can re-populate the menu&#95;links table.</p>

<p>The UI has been modified to change language to be more intuitive &#8211; instead of &#8220;Symlinks&#8221;, which nobody outside of UNIX programmers will know, i&#8217;ve changed to &#8220;Locations&#8221;. Users of drupal can then think about these as alternative locations in which to show content.</p>

<p>There&#8217;s an administrative menu now available to show all of these alternative locations on one page. It doesn&#8217;t have pagination, so it&#8217;ll be slightly cumbersome if you put this to heavy, heavy use.</p>

<p>The node edit form is modified to add a collapsible menu which now works via <a href="http://drupal.org/node/331941">AHAH</a> and <a href="http://drupal.org/project/ahah_helper">ahah&#95;helper</a>, instead of multi-step forms in the original Node Symlinks (it should degrade gracefully if JS is not enabled, though). This was kind of challenging to get working, but it seems to do fine now. I&#8217;ve edited the instructions somewhat for clarity. It should auto-expand and collapse depending on whether there are any locations currently available for that node.</p>

<p>As in the original Node Symlinks, a <a href="http://googlewebmastercentral.blogspot.com/2007/03/using-robots-meta-tag.html">META ROBOTS FOLLOW, NOINDEX</a> tag has been added to the header on each of these duplicate pages. This should avoid the #1 objection to such duplicated content schemes, which is the potential duplicate content penalty that google can levy if you don&#8217;t include specific robots instructions to avoid it.</p>

<p><strong>Controversy and a Caveat</strong></p>

<p>If you use this module, you should be aware of two things:</p>

<ul>
    <li>There are those within the Drupal community that are vehemently opposed to doing this, because of the philosophical decision to make content uniquely addressable via one URL. However, this does not permit multiple contexts as was a specific requirement of my friend&#8217;s client. I am sure that this blog post will catch some flak about it. I&#8217;ve done my best to try and make this work for Drupal 6.X without getting in the way, and without relying too heavily on the denormalized menu_links table. In commercial programming, you know the rules so that you can break them safely, so please be aware that the use of this module does diverge from the Drupal philosophy.</li>
    <li>Because this goes a bit against the grain, I can offer no guarantees that this module will work in future versions of drupal, or that some upgrades may change the functionality of Drupal in ways that might break this module. I believe that since data is stored in a separate table, you should always be able to program or hire a programmer to get you out of any binds, but be forewarned that this module should be considered slightly fragile in upgrade scenarios, especially as I haven&#8217;t ported or tested it on 7.X</li>
    <li>I performed this work under sponsorship, and although i&#8217;m happy to contribute back to the Drupal community, I don&#8217;t have the time to really dedicate a huge chunk of time to answering questions or maintaining this on a volunteer basis.</li>
    <li>I can&#8217;t count. Sorry!</li>
</ul>

<p>With that out of the way, give it a shot and let me know what you think. Feedback on code quality or approach (especially the AHAH stuff, which was kind of mind-bending) is appreciated.</p>
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		<title>RealAge Privacy Concerns Finally Being Reported</title>
		<link>http://getluky.net/2009/04/07/realage-privacy-concerns-finally-being-reported/</link>
		<comments>http://getluky.net/2009/04/07/realage-privacy-concerns-finally-being-reported/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 22:01:31 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=465</guid>
		<description><![CDATA[About two years ago, the popular &#8220;health quiz&#8221; website RealAge.com was acquired by the Hearst Corporation, a media conglomerate, for an estimated $60-70 million. It&#8217;s a website that dresses up as a fun, friendly, and harmless quiz, but if you look beyond the facade, it&#8217;s a drug marketer&#8217;s wet dream. I wrote about the clear [...]]]></description>
			<content:encoded><![CDATA[<p>About two years ago, the popular &#8220;health quiz&#8221; website RealAge.com was acquired by the <a href="http://en.wikipedia.org/wiki/Hearst_Corporation">Hearst Corporation</a>, a media conglomerate, for an estimated $60-70 million. It&#8217;s a website that dresses up as a fun, friendly, and harmless quiz, but if you look beyond the facade, it&#8217;s a drug marketer&#8217;s wet dream. I <a href="http://getluky.net/2007/09/19/hearst-buys-realage-acquires-medical-background-of-8-million-people/">wrote about the clear transfer of private health information</a> to the Hearst Corporation when it happened, because I was dismayed that <a href="http://www.nytimes.com/2007/09/17/business/media/17hearst.html">the mainstream media completely ignored</a> this aspect of the acquisition. </p>

<p>Well, apparently the mainstream media has woken up two years later (better late than never), and has started to comment on the targeted marketing programs RealAge is offering to big pharmaceutical companies. From the <a href="http://www.nytimes.com/2007/09/17/business/media/17hearst.html">NY Times article last week</a>:</p>

<blockquote>RealAge allows drug companies to send e-mail messages based on those test results. It acts as a clearinghouse for drug companies, including Pfizer, Novartis and GlaxoSmithKline, allowing them to use almost any combination of answers from the test to find people to market to, including whether someone is taking antidepressants, how sexually active they are and even if their marriage is happy.</blockquote>

<p>This also got coverage on <a href="http://www.foxnews.com/story/0,2933,510753,00.html">Foxnews.com</a> and on a <a href="http://histalk2.com/2009/03/26/news-032709/">Healthcare IT news site</a>, where I got the trackback that alerted me to the new stories. I&#8217;ve done a little more digging, and I&#8217;d like to offer another post summarizing what I believe to be the issues that the mainstream press needs to cover more thoroughly here.</p>

<p>RealAge is selling targeted marketing to specific segments of this population based on private health information that the consumer has &#8220;trusted&#8221; to RealAge by answering their online quiz and creating an account. It sells to big pharmaceutical companies, who would like to get drug advertising to consumers, especially if it matches up with their own personal health data. While the technique of targeted marketing isn&#8217;t technically selling anyone&#8217;s private information directly (as Fox News claims in its article), it does provide an extremely accurate method of reaching consumers that has tended to rile privacy advocates in the past. </p>

<p>The actual way that targeted marketing works is by collecting user behavior information, aggregating user profiles by their behavior, and then creating marketing channels against which advertising can be sold by the marketer. If you&#8217;re a drug company, you can sell depression drugs to people who have indicated problems with depression, without actually having their email address or personal info. You just have to find a company that is willing to sell you ad space in email or on the web to a specific set of users who have indicated such a problem.</p>

<p>This is the exact kind of behavior that internet giants Google, Yahoo, and Microsoft got a <a href="http://www.businessweek.com/the_thread/blogspotting/archives/2008/08/congress_turns.html">Congressional</a> <a href="http://energycommerce.house.gov/Press_110/110-ltr.080108.AOL-TILetters.pdf">letter</a> about last year, but it&#8217;s being done with one of the most sensitive topics imaginable &#8211; personal health data.</p>

<p>However, doesn&#8217;t this exact wording in the <a href="http://www.realage.com/corporate/privacy.aspx">RealAge privacy policy today</a> seem to go beyond targeted marketing?</p>

<blockquote>Except as otherwise stated in this policy, we do not sell, trade, or rent the Personal Data collected from our services to third parties. However, we will share your Personal Data with third parties to fulfill the services that you have asked us to provide to you, including but not limited to sending you free newsletters and promotional e-mails. These third parties are required not to use your Personal Data other than to provide the services requested by RealAge. You expressly consent to the sharing of your Personal Data with our contractors and third-party service providers for the sole purpose of providing services to you.</blockquote>

<p>Hmm. Let&#8217;s see how they define Personal Data, shall we?</p>

<blockquote>We collect Personal Data from you, such as your name, e-mail address, country of residence, zip code or mail code, gender, and/or birth date when you register for a membership with us or when you choose to use the various services we provide on our site (e.g., Tip of the Day, Health Assessments, etc.).  We also collect other types of Personal Data that you provide to us voluntarily, such as your health-related information when you respond to surveys, health assessments, and questionnaires. </blockquote>

<p>Does this strike anyone else as giving them wiggle room to go beyond targeted marketing, and provide Personal Data to third parties? This section certainly seems bizarrely worded to me. Here&#8217;s the <a href="http://web.archive.org/web/20071011005056rn_1/www.realage.com/company_info/privacy.aspx">version of the Privacy Policy that archive.org grabbed in October of 2007</a> (immediately following the acquisition):</p>

<blockquote>Except as otherwise stated in this policy, we do not sell, trade, or rent the Personal Data collected from our services to third parties. <strong>However, we will share your Personal Data with third parties to charge your credit card (if authorized by you), fill your order, and deliver promotional e-mails.</strong> These third parties are required not to use your Personal Data other than to provide the services requested by RealAge. You expressly consent to the sharing of your Personal Data with our contractors and third-party service providers for the sole purpose of providing services to you.</blockquote>

<p>The change is highlighted in bold. While I wouldn&#8217;t go so far as to say that something malicious happened, I believe that the newer version does grant them more abilities in the disclosure of Personal Data to third parties, while restricting them to those that &#8220;fulfill the services that you have asked us to provide to you&#8221;. That still seems like an awfully large loophole to me, but I think the main thing that allows for scary possibilities is the lumping together of fairly generic personal info and private health information both into the moniker of Personal Data. If the data they could share were limited to address, zip code, etc., then I&#8217;d be more clear that private medical data was not being given out to third parties at all, while allowing them to perform targeted marketing. It would still be a cause for concern for people who don&#8217;t want to be targeted for health info, but it would presumably be easier to swallow than direct sharing of personal health data. Also, the user is being told that the third parties are required not to use the Personal Data for other purposes, but that seems like an awfully large leap of faith. </p>

<p>The second thing I think any RealAge consumer should be aware of is the network of companies that RealAge belongs to, namely, the Hearst Corporation. Hearst seems to have successfully &#8220;leveraged&#8221; its various properties and relationships to grow the user base from 8 million as of its acquisition, to a reported 27 million today. One of those marketing channels is a spokesperson by the name of Dr. Mehmet Oz.</p>

<p>If you haven&#8217;t heard of Dr. Oz, he&#8217;s a popular visitor to Oprah&#8217;s widely-viewed talk show, and the Times <a href="http://www.nytimes.com/2009/03/26/technology/internet/26privacy.html?_r=1&#038;scp=1&#038;sq=realage.com&#038;st=cse">attributes a notable portion of RealAge&#8217;s growth</a> in the past two years to his frequent endorsements as a paid RealAge spokesperson and adviser. It might raise your eyebrow further to learn that the Hearst Corporation, who owns RealAge (along with three other medical marketing companies, <a href="http://histalk2.com/2009/03/26/news-032709/">First DataBank, Zynx Health, and Medscape</a> &#8211; are they considered third parties in the privacy policy?), <a href="http://en.wikipedia.org/wiki/Hearst_Corporation#Assets">also owns <i>O, The Oprah Magazine</i></a>. It may be an innocent relationship, but this is a giant media conglomerate, and as I wrote in my old post, when Hearst acquired this company, the Hearst Company acquired the Personal Data of all of its users along with its technology.</p>

<p>Altogether, these are the issues that I wish that the mainstream media would focus on now, as 27 million people and counting are almost certainly not all aware of what&#8217;s being done with the answers to their surveys that they have submitted. First of all (and perhaps most importantly), the wording of the privacy policy should be changed to separate personal information like name, email address, zip code, etc., from private health information that RealAge collects from their web quizzes. Public awareness about RealAge&#8217;s targeted marketing practices should be raised through press coverage. Finally, the relationship between the Hearst Company, <i>O, The Oprah Magazine</i>, RealAge, and Dr. Oz should be disclosed.</p>
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		<title>SXSW 2009 Thoughts</title>
		<link>http://getluky.net/2009/03/23/sxsw-2009-thoughts/</link>
		<comments>http://getluky.net/2009/03/23/sxsw-2009-thoughts/#comments</comments>
		<pubDate>Mon, 23 Mar 2009 19:09:58 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=454</guid>
		<description><![CDATA[As is my usual yearly tradition, here are a few collected thoughts inspired by the scheduled aspects of SXSW 2009. I hope you enjoy them! From Educating Kids Through Gaming Although this &#8220;Core Conversation&#8221; was a bit rambling and confrontational at times, there were common threads in the anecdotal examples which the participants discussed. The [...]]]></description>
			<content:encoded><![CDATA[<p>As is my usual yearly tradition, here are a few collected thoughts inspired by the scheduled aspects of SXSW 2009. I hope you enjoy them!</p>

<p><strong>From <a href="http://sxsw.com/interactive/talks/core_conversations?action=show&#038;id=IAP0900549">Educating Kids Through Gaming</a></strong></p>

<p>Although this &#8220;Core Conversation&#8221; was a bit rambling and confrontational at times, there were common threads in the anecdotal examples which the participants discussed. The easiest way to inject an educational experience into a game is to cause the player to actively reflect on their time, through writing or discussion. With regards to games, it seemed like the most interesting approach to causing learning through games was to have a teacher guide their students through reflective thinking and writing about their experience. I remember book reports being rather useless and often cheated on by extreme use of Cliff Notes. Why not start having Game Reports instead? Many modern games do carry a good narrative, and there&#8217;s arguably much more incentive to experience the game world firsthand. It could create a good habit of reflection and critical thinking over a medium that the current generation is more likely to actively expose themselves to instead of books.</p>

<p>Also, it seemed that entertaining formats are natural incentives towards developing the basic skills that are needed to access them &#8211; skills which many children do not yet have. Arithmetic games need basic arithmetic knowledge. Adventure games typically need reading skills. Would it be so bad to provide &#8220;pure&#8221; adventure games to illiterate kids to encourage them to read?</p>

<p>In either case, I think the way forward will be for teachers to develop skills as shepherds that assist in causing learners to actively seek out value from their experiences. There are certainly risks associated with blindly tossing kids games to play, but with a guide present, children can be encouraged to make the most of their experiences, regardless of whether they are pure entertainment or traditional &#8220;edutainment.&#8221;</p>

<p><strong>
From <a href="http://sxsw.com/interactive/talks/panels?action=show&#038;id=IAP0901387">What Can We Learn From Games</a></strong></p>

<p>In this panel, I especially enjoyed the dialog between a questioner, Warren Spector, and Henry Jenkins near the end of their talk. The questioner wanted to know how to save the world through games, and WS and HJ had some unexpectedly blunt responses. Warren Spector responded that people should give up the idea that they are somehow going to change the world through content creation. He believed that the best thing you could do would be to give someone a world complex enough that they start developing system-level thinking. Henry Jenkins said that we should not expect games to produce social activists any more than we can point to games as the origin of psycho killers. It was a nice dose of reality just when I needed it.</p>

<p><strong>From <a href="http://sxsw.com/interactive/talks/panels?action=show&#038;id=IAP0901366">Journey to the Center of Design</a></strong></p>

<p>Now available to view via Youtube! [<a href="http://www.youtube.com/watch?v=WCLGnMdBeW8&#038;feature=PlayList&#038;p=0ABEEA4DEAFF1E9D&#038;index=20">Part 1</a>, <a href="http://www.youtube.com/watch?v=Zpy7PKIhXgU&#038;feature=PlayList&#038;p=0ABEEA4DEAFF1E9D&#038;index=21">Part 2</a>]</p>

<p>Jared Spool&#8217;s talk was one of the most entertaining this year, and it was also one of the most <a href="http://dictionary.reference.com/browse/iconoclast">iconoclastic</a> and thought-provoking. So much good stuff to talk about in this one, but i&#8217;ll try to keep it to two paragraphs. </p>

<p>He&#8217;s been doing research on the things that companies and groups do that produce great products, and he ended up splitting the &#8220;things that companies and groups do&#8221; into five groups &#8211; namely, tricks, techniques, process, methodology, and dogma, with each one reflecting more and more unwavering belief in formality, until you end up with a quasi-religious viewpoint. Surprisingly, the groups that did the best relied almost solely on tricks and techniques, with little tolerance for the rest. This fits with my experience, and to me, feels pretty validating, so I can&#8217;t be counted upon to provide much criticism for this finding. </p>

<p>He took this schema and then proceeded to knock on the door of User-Centered Design dogma, telling us that there&#8217;s never been any actual research proving that these practices actually work. Instead, Spool gave us some real-world practices that he&#8217;s found do actually work in providing a good user experience. Now, keep in mind that although these don&#8217;t seem like design activities, if they have an impact on the end result, then we should be aware of them. The first was having a shared group vision. Every team member should be able to independently describe what the user experience will be like in five years.The second was a feedback loop. Jared&#8217;s pH test for the presence of a feedback loop was this question: In the last six weeks, have you spent at least two hours watching someone use yours or a competitor&#8217;s design? The third was a good culture. The question for this was interesting, too: In the last 6 weeks, have you rewarded a team member for creating a major design failure? Jared&#8217;s talk was all about converting from blind faith in a design dogma to a results-based set of techniques with which to inform design. </p>

<p><strong>From other stuff&#8230;</strong></p>

<p>I enjoyed several other panels, and took some limited notes, but these were the main themes that I felt ran through my experience. The discipline and practice of working on the web is advancing, and although it is still young, the worlds of business and learning are cautiously reaching out to learn lessons from the work that people are creating on the web. We&#8217;re an industry that is growing more quickly than other industries of the past, less formalized and more communal in nature, but still an industry that is exploring what its practical reach and applications are. The developers and builders that go first are trying many things, making mistakes, and learning, and as a whole, we all benefit from that. It&#8217;s a promising time to be working on the web, and SXSW has again proven to be a useful reflection for the web community to glance at.</p>
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		<title>Jim Cramer’s Folly</title>
		<link>http://getluky.net/2009/03/13/jim-cramers-folly/</link>
		<comments>http://getluky.net/2009/03/13/jim-cramers-folly/#comments</comments>
		<pubDate>Sat, 14 Mar 2009 00:43:12 +0000</pubDate>
		<dc:creator>getluky</dc:creator>
				<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://getluky.net/?p=451</guid>
		<description><![CDATA[Man, it sure seems like Jon Stewart pulled Jim Cramer apart. It&#8217;s sad that Comedy Central is the only place I feel like I could have seen an interview this awkward and effective at informing the public. I&#8217;m concerned about the surprise to which Cramer professed about being lied to by CEO&#8217;s, though. Why would [...]]]></description>
			<content:encoded><![CDATA[<p>Man, it sure seems like Jon Stewart pulled Jim Cramer apart. It&#8217;s sad that Comedy Central is the only place I feel like I could have seen an interview this awkward and effective at informing the public. I&#8217;m concerned about the surprise to which Cramer professed about being lied to by CEO&#8217;s, though. Why would he be surprised about getting lied to, when he talked about manipulating prices through effective tomfoolery himself? </p>

<p>Seems like when you&#8217;re an insider with access, it&#8217;s okay to lie to people as long as they&#8217;re outsiders, but how can you expect such shifty people to tell the truth to each other? </p>
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