Global Experts School of Science and Technology, Inc. | Philippines

Welcome to Globex!

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GLOBEX is a TESDA SCHOOL PROVIDER for aspiring Call Center Agents Slaughtering Operation workers in our facility located at T&MI Bldg. San Agustin, City of San Fernando, Pampanga, Philippines.

With the support of TESDA, we train wannabe call center representatives and aspiring butchers to be globally competitive and confident experts & workforce for the Call Center and Abattoir Operations industry. (Read more about GLOBEX here.)

Finishing Course for Call Center

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Communication Sector

Finishing Course for Call Center Agent
CoPR/wtr no.1003050192

Contact Center Services NC-II
CoPR/wtr no.1103052166

English as Second language
NTR no. 1103050167

COURSE TITLE : Finishing Course For Call Center Agents
NOMINAL DURATION : 100 Hours
COURSE DESCRIPTION : This course is designed to enhance the
knowledge, skills and attitudes of a trainee/student on core competencies such as; Communicate Effectively Using English Language, Deliver Quality Customer Service, in accordance with the industry standards.

It includes common competencies such as; Apply Quality Standards, Perform Computer Operations.
It also includes basic competencies such as; Participate in Workplace Communication, Work in a Team Environment, Practice Career Professionalism and Practice Occupational Health and Safety Procedures.

TRAINEE ENTRY REQUIREMENTS:
Candidate / trainee must possess the following qualifications, must be
Able to communicate both oral and written

High School Graduate
Good moral character
Must be physically and mentally fit
*Must pass the trainability / aptitude test

Food and Beverage NC II

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Food & Beverages Services NCII

CoPR/WTR No.1103052131

COURSE TITLE: FOOD AND BEVERAGE SERVICES NCII

NOMINAL DURATION : 356 HOURS

COURSE DESCRIPTION :

This course is designed to enhance the knowledge, skills and attitude in FOOD AND BEVERAGE SERVICES NC II in accordance with industry standards. It covers core competencies on cleaning bar areas, operating a bar, preparing and mixing of cocktails, providing link between kitchen and service areas, providing room service, providing food and beverage service, developing and updating of food and beverage knowledge and providing wine services. It covers the basic, common and core competencies.

At the end of the course, the students should be able to:

Participate in workplace communication;
Work in a team environment;
Practice career professionalism;
Practice occupational health and safety procedures;
Develop and update industry knowledge
Observe workplace hygiene procedures;
Perform computer operations;
Perform workplace and safety practices;
Provide effective customer service;
Provide Link Between Kitchen and Service Area
Provide Food and Beverage Service
Provide Room Service
Develop and Update Food and Beverage Knowledge

ENTRY REQUIREMENTS

can communicate basic English both oral and written
at least high school graduate
physically and mentally fit
with good moral character
can perform basic mathematical computation with pleasing personality

Housekeeping Services NC II

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COURSE TITLE : HOUSEKEEPING

NOMINAL DURATION : hours

QUALIFICATION LEVEL: NC II

COURSE DESCRIPTION :
This course is designed to enhance the knowledge, skills and attitude in Housekeeping specifically it covers, to provide housekeeping services to guest, prepare room for guest, clean premises, provide valet service , launder linen and guest clothes

LEARNING OUTCOMES :
Upon completion of this course students/trainees will be able to:

Identify and perform different housekeeping services
Handle housekeeping requests
Advice guests on room and housekeeping equipment
Set-up equipment and trolleys
Access rooms for servicing
Make –up beds
Clean and clear rooms
Clean and store trolleys and equipment
Select and use equipment and materials properly for cleaning premises.
Comply with occupational; health and safety requirements in preparing dry and wet cleaning agents and chemicals
Identify and explain different cleaning operations, chemicals and treatment of common hazards in the workplace
Dispose garbage and used chemicals properly
Clean wet and dry areas according to enterprise procedures
Maintain and store cleaning equipment and chemicals
Identify Valet services
Perform proper coordination to ensure optimum privacy, security and confidentiality of all guests.
Display professional valet standards
Ensure proper handling of guest’s property.
Identify types of fabric and laundry equipment
Observe safety practices in handling laundry equipment and chemicals
Follow correct procedure in laundering process for guest’s laundry items
Package and store laundry items

ENTRY REQUIREMENTS:

Candidate/trainee must be any of the following:

Can communicate both oral and written
Good moral character
Physically and mentally fit

Slaughtering Operations NC II

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COURSE DESCRIPTION:

This course is designed to equip individuals with operational knowledge, skills and attitudes in abattoir operations. It deals with all the processes involved in slaughtering cattle and or pig.

COURSE OUTCOMES :

Upon completion of the course, the participants must be able to:

Participate in workplace communication
Work in team environment
Practice career professionalism
Practice occupational health and safety procedures
Apply food safety and sanitation
Use standard measuring devices / instruments
Perform mathematical computation Implement environmental policies and procedures
Stun animal
Stick and bleed animal
Scalding, dehair, gambrel and singe pig and cut chest bone of pig
Eviscerate animal
Perform cradle processes
Flay cattle completely
Split and quarter carcass
Wash, trim and weigh carcass

ENTRY REQUIREMENTS:

An individual who wish to undergo this course must possess the following:

At least high school level or its equivalent
Good moral character
Ability to communicate orally and in writing
Physically and mentally healthy as certified by a Public Health Officer
At least of legal age

ENHANCE YOUR SKILLS IN SLAUGHTERING AND BUTCHERY

EARN: A CERTIFICATE IN SLAUGHTERING OPERATIONS

For further information, please contact Globex now