How Online Businesses Use Social Media

If you haven’t already realised how powerful social media can be for your online business, you are already at a disadvantage. Why? Because social media can generate sales and increase brand exposure. I want to share with you some great statistics I found around online businesses using social media. Did you know that internet users [...]

7 Ways to Improve a Customers Shipping Experience

A customers shipping experience can determine whether a consumer will purchase from your business again. You need to make sure you offer them a seamless journey from the initial purchase to the day it arrives at their door. Here are 7 ways to improve a customer’s shipping experience. 1. Offer a Variety of Different Shipping [...]

5 Examples of Great Social Media Customer Service

Unfortunately, no matter how hard you try, you can no longer run away from social media. It is, and will be for a very long time, a crucial part in marketing a business online and now part of customer service. Don’t know how to use social media effectively for customer service? Here are 5 great [...]

10 Ways to Grow Your Email List

There are so many ways you can market your business online, one of the most effective being through online marketing. If someone has signed up to your newsletter, it is because they are interested in what you have to offer. If you are struggling to grow your email list, here are 10 ways to do [...]

Using Twitter to Sell, Market and Offer Real Time Customer Service

Twitter is not only the second largest social network in the world, it is fast becoming a great way to offer real time customer service and an online selling tool. With so much online activity, specifically around Social, you really need to see Twitter as not just a social network but a selling outlet too. [...]