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    <title>Gregory Maciag</title>
    
    
    <link rel="alternate" type="text/html" href="http://www.acordceo.org/" />
    <id>tag:typepad.com,2003:weblog-502756</id>
    <updated>2012-05-24T08:54:00-04:00</updated>
    <subtitle>www.acordceo.org
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    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/GregoryMaciag" /><feedburner:info uri="gregorymaciag" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://hubbub.api.typepad.com/" /><entry>
        <title>Standards Organizations</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/HMkqElopl8E/standards-organizations.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/standards-organizations.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168eac0ccce970c</id>
        <published>2012-05-24T08:54:00-04:00</published>
        <updated>2012-05-22T10:08:41-04:00</updated>
        <summary>I like this thought from Michelle Marlborough: “It seems that the need for a new standard is partly driven by desperation – a realization that we are in a bit of a mess. The process of development of a consensus-based...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016766ad7ff3970b-pi" style="float: left;"><img alt="22318816" class="asset  asset-image at-xid-6a00d8345242c469e2016766ad7ff3970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016766ad7ff3970b-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="22318816" /></a>I like this thought from Michelle Marlborough:  “It seems that the need for a <strong>new standard</strong> is partly driven by <strong>desperation</strong> – a realization that we are in a bit of a <strong>mess</strong>. The process of development of a <strong>consensus-based standard</strong> is then, by necessity, a long and slow process. And so we find ourselves in a bit of a bigger mess and with a mammoth task of <strong>implementing</strong> the standard and <strong>unraveling </strong>the already created mess.”</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I've seen this pattern <strong>repeat itself many times</strong>. One of the aims of <strong><a class="zem_slink" href="http://en.wikipedia.org/wiki/Standards_organization" rel="wikipedia" target="_blank" title="Standards organization">standards organizations</a></strong> must be to abstract the “<strong>despair</strong>” phase and to smooth the “<strong>unraveling</strong>” phase. So, we must make people aware of their need for standards so that they don't have to experience despair.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> We can do this by drawing their attention to <strong>standards successes</strong> in other fields of endeavor and <strong>bringing the real costs of “mess” to life</strong>. In the standards creation and implementation phase, we need to provide <strong>facilitation</strong> so that the wood and the trees come into focus, and so that progress is captured and built on.  <a href="http://blog.mdsol.com/2012/04/20/how-can-we-accelerate-innovation-with-standardization-thoughts-from-the-cdisc-european-interchange/" target="_self" title="Geeks Talk Clinical">Geeks Talk Clinical</a></span></p>
<p style="text-align: justify;"> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/standards-organizations.html</feedburner:origLink></entry>
    <entry>
        <title>Electronic Health Records and EHR Standards</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/Ojh-5gcge6I/ehr-standards.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/ehr-standards.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163037c0e5c970d</id>
        <published>2012-05-22T09:28:46-04:00</published>
        <updated>2012-05-22T09:27:41-04:00</updated>
        <summary>Arjen Westerink asks: “What it will take to encourage EHR [electronic health record] vendors to develop truly interoperable EHRs?” Collaboration and competition seem to be irreconcilable forces. “So far, there is little financial incentive to support true interoperability, and if...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Healthcare" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ebaed093970c-pi" style="float: left;"><img alt="2073758" class="asset  asset-image at-xid-6a00d8345242c469e20168ebaed093970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ebaed093970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="2073758" /></a>Arjen Westerink asks: “What it will take to <strong>encourage</strong> EHR [electronic health record] vendors to develop truly interoperable EHRs?” Collaboration and competition seem to be irreconcilable forces. “So far, there is <strong>little financial incentive to support true interoperability</strong>, and if anything, many vendors see some level of <strong>proprietary distinction</strong> as desirable – creating <strong>barriers</strong> to customer defection,” he writes.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">He asks whether government should stimulate <strong>standards</strong> or whether the industry should wait for standards to emerge. The problem with this, as I see it, is that the industry can't hang around waiting for either eventuality. In particular, I don't believe that industry standards emerge by themselves any more. The kind of <strong>de facto industry standard</strong> that we used to see in, say, punch cards, was driven by closed intellectual property - patents and copyrights. That's not going to happen in healthcare data standards, and any organization nurturing the idea that it can produce a <strong>proprietary standard</strong> that will be taken up by the industry is <span style="background-color: #ffff00;"><em>kidding itself</em></span>.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Data professionals in the healthcare industry need to get together and <strong>create standards</strong>. They need them for the growth of the industry. Trying to establish <strong>islands of dominance</strong> is not a tenable strategy. To do so is to fight yesterday's battles instead of building a bright tomorrow. <strong>Interoperability</strong> is coming – so bring it on.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.healthmgttech.com/index.php/online-only-features/online-only-features/getting-ehr-vendors-speaking-the-same-language.html" target="_self" title="Health Management Technology">Health Management Technology</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/ehr-standards.html</feedburner:origLink></entry>
    <entry>
        <title>Thanks!</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/GSJVIUUsnm8/thanks.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/thanks.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e2016305b908ba970d</id>
        <published>2012-05-21T20:59:00-04:00</published>
        <updated>2012-05-21T20:59:00-04:00</updated>
        <summary>The staff of both ACORD and LOMA want to thank you for attending the ACORD-LOMA Insurance Systems Forum in Orlando last week.</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Events" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">The staff of both ACORD and LOMA want to thank you for attending the ACORD-LOMA Insurance Systems Forum in Orlando last week. </span></p>
<p><a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ebaeb1da970c-pi" style="display: inline;"><img alt="ISF 2012 GROUP SHOTsm" class="asset  asset-image at-xid-6a00d8345242c469e20168ebaeb1da970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ebaeb1da970c-400wi" style="width: 400px;" title="ISF 2012 GROUP SHOTsm" /></a><br /><br /></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/thanks.html</feedburner:origLink></entry>
    <entry>
        <title>Telematics</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/RYMsVcmDA_g/good-quotes-from-marcia-bernier-on-acords-development-of-standards-in-telematics-as-reported-at-the-2012-insurance-canadaca.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/good-quotes-from-marcia-bernier-on-acords-development-of-standards-in-telematics-as-reported-at-the-2012-insurance-canadaca.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163032e83b6970d</id>
        <published>2012-05-21T09:49:00-04:00</published>
        <updated>2012-03-29T08:46:54-04:00</updated>
        <summary>Good quotes from Marcia Bernier on ACORD's development of standards in telematics, as reported at the 2012 Insurance-Canada.ca Technology Conference (ICTC). The article also contains interesting comments from Sandy Dunn at Wunelli, who is launching a UK-based telematics standards initiative:...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Technology" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163036cc243970d-pi" style="float: left;"><img alt="20889949" class="asset  asset-image at-xid-6a00d8345242c469e20163036cc243970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163036cc243970d-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="20889949" /></a>Good quotes from Marcia Bernier on ACORD's development of standards in telematics, as reported at the 2012 Insurance-Canada.ca Technology Conference (ICTC). The article also contains interesting comments from Sandy Dunn at Wunelli, who is launching a UK-based telematics standards initiative: “Insurers have a small window of opportunity to agree to a common data standard. As an industry we need to grasp the opportunity now, while telematics is still in its infancy in the UK, or we will find ourselves facing the same issues insurers faced, for example, in sharing 'No Claims Discount' information.”</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I echo this but add: think wider than UK. We can get this right for the entire industry and save everybody time and money. At the very least, UK-based insurers will want a standard that works across Europe and, increasingly, globally.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">For a contrary view, check out the comments from Insurethebox's Mike Brockman in Insurance Times. He makes a “competitive advantage” argument for non-standardization. Hmm. I'm getting visions of the Sony memory stick. (Don't remember the Sony memory stick...? My point exactly.)</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.insurance-canada.ca/wordpress/2012/03/18/telematics-momentum-driving-insurance-data-standards-development/" target="_self" title="The Intersection">The Intersection</a></span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.insurancetimes.co.uk/call-for-telematics-standard-dismissed/1395441.article" target="_self" title="Insurance Times">Insurance Times</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/good-quotes-from-marcia-bernier-on-acords-development-of-standards-in-telematics-as-reported-at-the-2012-insurance-canadaca.html</feedburner:origLink></entry>
    <entry>
        <title>Cost of Poor Data Management</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/gFcTCE9FiT0/data-distraction.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/data-distraction.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201676346f4ae970b</id>
        <published>2012-05-14T10:56:00-04:00</published>
        <updated>2012-03-02T11:01:43-05:00</updated>
        <summary>Experian notes an important cost of poor data management that is usually overlooked: distracted management attention. It's well known that poor data management can result in poor decisions, but it's less widely appreciated that it can also undermine decision timelines...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data Quality" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163025298df970d-pi" style="float: left;"><img alt="20966659" class="asset  asset-image at-xid-6a00d8345242c469e20163025298df970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163025298df970d-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="20966659" /></a>Experian notes an important cost of poor data management that is usually overlooked: distracted <strong>management attention</strong>. It's well known that poor data management can result in <strong>poor decisions</strong>, but it's less widely appreciated that it can also undermine decision timelines and distort the scope of decisions. (These are my terms, by the way, which I offer in addition to the comments in the Experian piece.)</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I wonder also if we've become too comfortable with the idea of <strong>information overload</strong>. Since we all know there's lots and lots of data washing around our world, no one's going to yell at us if we're not on top of it. Being distracted by data issues is an acceptable form of distraction. I'm not saying that anyone consciously treats data management as a scapegoat in this way, but nevertheless it happens.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">We have to remember that it's not data we need, it's <strong>relevant data</strong>. Data management is the discipline that specializes in <strong>relevance</strong>.  <a href="http://www.qas.ie/company/data-quality-news/the_overlooked_cost_of_poor_data_management_8332.htm" target="_self" title="Cost">Cost</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/data-distraction.html</feedburner:origLink></entry>
    <entry>
        <title>Texting for Agencies</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/Xv3dg7CECVA/texting-for-agencies.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/texting-for-agencies.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201630570983b970d</id>
        <published>2012-05-13T09:06:00-04:00</published>
        <updated>2012-05-13T09:06:00-04:00</updated>
        <summary>Clients are increasingly texting their agents and preferring to receive texts from their agents, creating the challenge as to how agencies manage this form of communication. In this article, the author discusses the challenges agencies face with texting, how agents...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Social Media" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168eb665583970c-pi" style="float: left;"><img alt="21803704" class="asset  asset-image at-xid-6a00d8345242c469e20168eb665583970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168eb665583970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="21803704" /></a>Clients are increasingly texting their agents and preferring to receive texts from their agents, creating the challenge as to how agencies manage this form of communication. In this article, the author discusses the challenges agencies face with texting, how agents can send texts to their email to document the conversation and how agents can use their email to send texts to their clients who prefer this method of communication. We are hopeful that more efficient ways to attach texts to agency management systems and to send texts from these systems will be developed in the future.   <span class="asset  asset-generic at-xid-6a00d8345242c469e2016305708a7d970d"><a href="http://gregmaciag.typepad.com/files/texting-for-insurance-agencies.pdf">Download Texting For Insurance Agencies</a></span></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/texting-for-agencies.html</feedburner:origLink></entry>
    <entry>
        <title>Realtime &amp; Download Survey Results</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/68dHSWmmISA/realtime-download-survey-results.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/realtime-download-survey-results.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201630570ecf1970d</id>
        <published>2012-05-10T09:53:59-04:00</published>
        <updated>2012-05-10T09:53:59-04:00</updated>
        <summary>The Real Time/Download Campaign was founded to champion the adoption of Real Time and Download for independent insurance agencies and companies. Real Time provides agencies with a consistent workflow through agency management systems or comparative raters when doing business with...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="AUGIE" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201630570ec85970d-pi" style="float: left;"><img alt="Realtime" class="asset  asset-image at-xid-6a00d8345242c469e201630570ec85970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201630570ec85970d-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="Realtime" /></a>The Real Time/Download Campaign was founded to champion the adoption of</span> <span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Real Time and Download for independent insurance agencies and companies. </span><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Real Time provides agencies with a consistent workflow through agency management </span><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">systems or comparative raters when doing business with multiple carriers.  Here is a copy of the Survey.   <span class="asset  asset-generic at-xid-6a00d8345242c469e201676664d189970b"><a href="http://gregmaciag.typepad.com/files/agency-survey-report.pdf">Download Agency Survey Report</a></span><br /></span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><br /></span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><br /></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/realtime-download-survey-results.html</feedburner:origLink></entry>
    <entry>
        <title>Data Standards - How Global Can We Go?</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/4sTZlX8LoHE/data-standards-how-global-can-we-go.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/data-standards-how-global-can-we-go.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168eb5afd38970c</id>
        <published>2012-05-08T20:59:00-04:00</published>
        <updated>2012-05-08T20:59:00-04:00</updated>
        <summary>ACORD's Shane McCullough and Lloyd Chumbley meet with Carrie Burns (Insurance Networking News) to talk about driving change in standards-setting and implementation. Download INN Data Standards - How Global Can We Go</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168eb5af1a4970c-pi" style="float: left;"><img alt="Photo" class="asset  asset-image at-xid-6a00d8345242c469e20168eb5af1a4970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168eb5af1a4970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="Photo" /></a>ACORD's Shane McCullough and Lloyd Chumbley meet with Carrie Burns (Insurance Networking News) to talk about driving change in standards-setting and implementation.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e2016766590401970b"><a href="http://gregmaciag.typepad.com/files/inn-data-standards---how-global-can-we-go.pdf">Download INN Data Standards - How Global Can We Go</a></span><br /></span></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/data-standards-how-global-can-we-go.html</feedburner:origLink></entry>
    <entry>
        <title>Insurance Data &amp; Analytics Summit New York</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/YmwPjv_jYxY/insurance-data-analytics-summit-new-york.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/insurance-data-analytics-summit-new-york.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167664479d3970b</id>
        <published>2012-05-07T13:36:12-04:00</published>
        <updated>2012-05-07T13:35:10-04:00</updated>
        <summary>ACORD and Reactions Magazine launched the new IDA Summit in New York City on April 25th. If you did not attend, please plan to do so next year. We will keep you posted on the dates. Here is the agenda...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Analytics" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201630550b49e970d-pi" style="float: left;"><img alt="IMG_5101sm" class="asset  asset-image at-xid-6a00d8345242c469e201630550b49e970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201630550b49e970d-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="IMG_5101sm" /></a>ACORD and Reactions Magazine launched the new IDA Summit in New York City on April 25th. If you did not attend, please plan to do so next year.  We will keep you posted on the dates. Here is the agenda and copies of the presentations. </span></p>
<p> </p>
<p> </p>
<p> </p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb4685a5970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://gregmaciag.typepad.com/files/ida-agenda.pdf">Download IDA Agenda </a></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb4685a5970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://gregmaciag.typepad.com/files/ida-agenda.pdf"> </a><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb468693970c"><a href="http://gregmaciag.typepad.com/files/reinsurance-ebusiness.pdf">Download Reinsurance eBusiness</a></span></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb4685a5970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e2016305509c55970d"><a href="http://gregmaciag.typepad.com/files/tom-paparatto-rms.pdf">Download Tom Paparatto RMS</a></span></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb4685a5970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb468779970c"><a href="http://gregmaciag.typepad.com/files/richard-hoehne-ibm.pdf">Download Richard Hoehne IBM</a></span></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb4685a5970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb468779970c"> <span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb468888970c"><a href="http://gregmaciag.typepad.com/files/ajay-bhargava-tata.pdf">Download Ajay Bhargava TATA</a></span></span></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb4685a5970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><span class="asset  asset-generic at-xid-6a00d8345242c469e20168eb468779970c"> <span class="asset  asset-generic at-xid-6a00d8345242c469e2016305509e70970d"><a href="http://gregmaciag.typepad.com/files/forrester.pdf">Download Forrester</a></span><br /></span></span></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/insurance-data-analytics-summit-new-york.html</feedburner:origLink></entry>
    <entry>
        <title>Meet the Brick</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/7ngwIHjcopk/meet-the-brick.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/05/meet-the-brick.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201676346e95d970b</id>
        <published>2012-05-07T10:48:00-04:00</published>
        <updated>2012-03-02T11:07:15-05:00</updated>
        <summary>Soon, everything that's produced - and some consumers - will have a standard identifier. The standard is called the GS1 Global Product Classification, and its base level is known as a brick. Common Identifier</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e848bb9e970c-pi" style="float: left;"><img alt="67958638" class="asset  asset-image at-xid-6a00d8345242c469e20168e848bb9e970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e848bb9e970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="67958638" /></a>Soon, everything that's produced - and some consumers - will have a standard identifier. The standard is called the GS1 Global Product Classification, and its base level is known as a brick. <a href="http://www.gs1.org/gdsn/gpc" target="_self" title="Common Identifier">Common Identifier</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/05/meet-the-brick.html</feedburner:origLink></entry>
    <entry>
        <title>Big Data v Lot's of Data</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/0NjOuiwD9zg/big-data-v-lots-of-data.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/big-data-v-lots-of-data.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201676346a47e970b</id>
        <published>2012-04-30T10:26:00-04:00</published>
        <updated>2012-03-02T11:12:13-05:00</updated>
        <summary>It's a small word, but it's being misused. What does the “big” in big data mean? Figures similar to the following are coming to a slide show near you: “It has been estimated that Wal-Mart records more than 1 million...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data Quality" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e848c4d8970c-pi" style="float: left;"><img alt="19839590" class="asset  asset-image at-xid-6a00d8345242c469e20168e848c4d8970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e848c4d8970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="19839590" /></a>It's a small word, but it's being misused. What does the “big” in big data mean?</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Figures similar to the following are coming to a slide show near you: “It has been estimated that Wal-Mart records more than 1 million customer transactions each hour, resulting in more than 2.5 petabytes of data being stored, the equivalent of 167 times the data stored in the <strong>Library of Congress</strong>. Facebook is reported to store 40 billion photographs. And an estimated 35 hours of video content is uploaded to YouTube every minute.”</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">This is interesting stuff, but it <strong>mixes apples and oranges</strong>. WalMart cranks out a lot of data – but it's structured data. We're talking about a lot of small things. But pictures and video are another matter. These are large, <strong>unstructured data objects</strong> – what I'd call genuine big data.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Genuine big data <strong>poses novel problems</strong> of interpretation and combination. Pseudo big data – that is, large transaction volumes – might tax the processing capabilities of traditional databases, but it doesn't challenge the analysis model in the same way as unstructured data does.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">So, when someone raises the problems of big data, it's worth asking whether they're talking about high volumes of <strong>structured data</strong>, unstructured data, or both. These are different topics and they call for <strong>different strategies</strong>.  <a href="http://gcn.com/articles/2012/02/06/feature-1-future-of-big-data.aspx" target="_self" title="Big Data">Big Data</a></span></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/big-data-v-lots-of-data.html</feedburner:origLink></entry>
    <entry>
        <title>Standards News from the London Market</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/mCfuFuXWsgU/news-from-london-market.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/news-from-london-market.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163037c4e0f970d</id>
        <published>2012-04-26T15:47:00-04:00</published>
        <updated>2012-04-20T10:50:44-04:00</updated>
        <summary>Updates on Electronic Claims and Standardization in London. Download ECF news Apr12PUB Download LMG News Apr12PUB</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="London Market" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Updates on Electronic Claims and Standardization in London.</p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168e9725acd970c"><a href="http://gregmaciag.typepad.com/files/ecf-news-apr12pub.pdf">Download ECF news Apr12PUB</a></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e2016764711e33970b"><a href="http://gregmaciag.typepad.com/files/lmg-news-apr12pub.pdf">Download LMG News Apr12PUB</a></span></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/news-from-london-market.html</feedburner:origLink></entry>
    <entry>
        <title>Metrics for Industry Standards</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/pZP7jqqhrdI/metrics-for-industry-standards.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/metrics-for-industry-standards.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167657340a1970b</id>
        <published>2012-04-23T10:56:00-04:00</published>
        <updated>2012-04-23T10:56:00-04:00</updated>
        <summary>Here is a copy of the most recent tech Focus column on Metrics that we published. Download ID 2012-04 Tech Focus</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ea74ffb0970c-pi" style="float: left;"><img alt="20427697" class="asset  asset-image at-xid-6a00d8345242c469e20168ea74ffb0970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ea74ffb0970c-150wi" style="width: 150px; margin: 0px 5px 5px 0px;" title="20427697" /></a>Here is a copy of the most recent tech Focus column on Metrics that we published.</span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168ea74fd6f970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/files/id-2012-04-tech-focus.pdf">Download ID 2012-04 Tech Focus</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/metrics-for-industry-standards.html</feedburner:origLink></entry>
    <entry>
        <title>Data Standards Competition</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/h6TOqE7apEI/data-standards-competition.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/data-standards-competition.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168e84842de970c</id>
        <published>2012-04-23T10:23:00-04:00</published>
        <updated>2012-03-02T11:22:49-05:00</updated>
        <summary>Michael Shashoua of Inside Reference Data asks a good question about competition between data standards. His focus is the financial services domain, but the question can be adapted to any other sector: “[W]hich approach is the right way to go...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167634741b3970b-pi" style="float: left;"><img alt="21689247" class="asset  asset-image at-xid-6a00d8345242c469e20167634741b3970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167634741b3970b-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="21689247" /></a>Michael Shashoua of Inside Reference Data asks a good question about competition between <strong>data standards</strong>. His focus is the <strong>financial services</strong> domain, but the question can be adapted to any other sector: “[W]hich approach is the right way to go for <strong>data standards modeling</strong>? Is it emphasizing organization or <strong>classification</strong> by asset class? Or is it linking the proverbial <strong>alphabet soup</strong> of acronym-named formats together?” </span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Shashoua is here contrasting the <strong>Open Data Model</strong> (ODM) with the Financial Industry Business Ontology (Fibo). He invites readers' comments, and I guess many will respond along the lines of “it depends...”</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">If you're modeling a piece of business as a way of understanding it, scoping a project or building a multi-disciplinary team, then the<strong> ODM's </strong>asset class view will be helpful. If you're looking to bring <strong>interoperability</strong> to processes and systems, the<strong> Fibo</strong> view will be helpful.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">At ACORD we're convinced that people will always need multiple, related views. You can't force a <strong>single perspective</strong> on to all users and audiences. The <strong>ACORD Framework</strong> therefore contains different, linked models that we call facets. These enable access to the insurance domain from different viewpoints.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">There's a meta-question underlying Shashoua's question, which is: <strong>Should standards compete?</strong> My answer would be that different <strong>approaches</strong> to a single standard should indeed compete, but that single standards should not themselves compete with each other. In other words, <span style="text-decoration: underline;">encourage debate and diversity <em>within</em> the standard setting process.</span></span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.waterstechnology.com/inside-reference-data/opinion/2155063/standards-competition-heats" target="_self" title="Data Standards Competition">Data Standards Competition</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/data-standards-competition.html</feedburner:origLink></entry>
    <entry>
        <title>Electronic Medical records</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/upnkIMilldw/electronic-medical-records.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/electronic-medical-records.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163047ea6cc970d</id>
        <published>2012-04-20T09:17:11-04:00</published>
        <updated>2012-04-22T19:32:20-04:00</updated>
        <summary>An artcile written by Chris Taylor talks about electronic medical records. In it, he says: "There are few more personal, passionate, and political topics than health care. The reasons for this are clear: Health care spending has reached 17% of...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Healthcare" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ea7417f4970c-pi" style="float: left;"><img alt="9840278" class="asset  asset-image at-xid-6a00d8345242c469e20168ea7417f4970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168ea7417f4970c-200wi" style="width: 175px; margin: 0px 5px 5px 0px;" title="9840278" /></a>An artcile written by Chris Taylor talks about electronic medical records.  In it, he says: "There are few more personal, passionate, and political topics than health care. The reasons for this are clear: Health care</span> <span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">spending has reached 17% of the U.S. GDP, outcomes are worse <span style="color: #bf00bf;"><em>(partly due to  American lifestyle issues in my opinion)</em></span> than in other developed countries, and an attempt to fix the </span><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">system through the Affordable Care Act (ACA) now sits in the hands of the U.S. Supreme Court. But regardless of ACA's legal</span> <span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">prognosis, the Pandora's Box of true health care reform has already been opened — and it happened before most of us </span><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">realized."</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e2016765725950970b"><a href="http://gregmaciag.typepad.com/files/the-health-care-reform-that-cant-be-stopped---chris-taylor---harvard-business-review.pdf">Download The Health Care Reform That Can't Be Stopped</a></span>  <br /></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/electronic-medical-records.html</feedburner:origLink></entry>
    <entry>
        <title>Data Visualization</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/NA5YPQsCX-Y/data-visualization.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/data-visualization.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201630123647b970d</id>
        <published>2012-04-16T09:26:00-04:00</published>
        <updated>2012-02-18T13:31:16-05:00</updated>
        <summary>Do people visualize data? This is a question that's never asked because the answer is supposedly self-evident. Of course people visualize data! That's why they draw pie charts and bar graphs. Duh. However, I think there's a limit to how...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201676291d969970b-pi" style="float: left;"><img alt="20955784" class="asset  asset-image at-xid-6a00d8345242c469e201676291d969970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201676291d969970b-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="20955784" /></a>Do people visualize data? This is a question that's never asked because the answer is supposedly self-evident. Of course people visualize data! That's why they draw pie charts and bar graphs. Duh.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">However, I think <strong>there's a limit</strong> to how far people can visualize data – and this is a human limit, not a technological one. At a certain point, visualization cannot help us any more. It concerns me that efforts designed to bring greater visualization to data might be better devoted to other activities.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">What's the largest number you can comfortably visualize? I'd<strong> guess it's twelve</strong>, which you can see as the spots on a pair of dice. Anything more than a dozen or so and your brain gives you a fuzzy picture labeled “lots”.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Then there's relationships between things. Two things joined by a single relationship is pretty easy to visualize. So is a triangular relationship. After that, it gets tricky. Sure, you can visualize a polygon with any number of sides or cross-wiring between the vertices. But can you remember what each relationship means? That's not so easy.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><strong>William Gibson's</strong> cyberpunk vision of an immersive world of data was seductive, but it's not reality. You remember, in Gibson's future people jacked into the net and could then experience data as a kind of tangible environment. Today we have tools that allow us to plot all kinds of structures and graphics from data. We can fly over terrains built entirely from abstract data. The problem is, we learn nothing by it.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">In fact, we learn most precisely <strong>where data visualization fails</strong> us. We realize the <strong>enormity</strong> of an effect when it's off the scale. We innovate when we think outside of the box. We have insights when our data <strong>delivers patterns</strong> we've never seen before, and which force us to ask <strong>new questions</strong> about the business.  Greater <strong>data visualization</strong> isn't going to bring significant breakthroughs. <strong>Human vision will</strong>.  <a href="http://www.readwriteweb.com/hack/2012/02/data-visualization-for-people.php" target="_self" title="Visualization">Visualization</a><br /></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/data-visualization.html</feedburner:origLink></entry>
    <entry>
        <title>ACORD Board Aligns Plan with Vision</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/ET6H8SFoWhs/acord-board-balancing-plans-with-vision.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/acord-board-balancing-plans-with-vision.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e2016303ee7721970d</id>
        <published>2012-04-12T08:41:00-04:00</published>
        <updated>2012-04-10T08:46:12-04:00</updated>
        <summary>The ACORD Board of Directors met this month to review 2012 Plans and the 2020 Vision. The journey almost always begins with current plans and budgets. We've been working on our agile standards development project to streamline the process. We...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Board" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016764e2d0a3970b-pi" style="float: left;"><img alt="37061969" class="asset  asset-image at-xid-6a00d8345242c469e2016764e2d0a3970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016764e2d0a3970b-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="37061969" /></a>The ACORD Board of Directors met this month to review <strong>2012 Plans</strong> and the <strong>2020 Vision</strong>. The journey almost always begins with current plans and budgets.  We've been working on our <strong>agile</strong> standards development project to <strong>streamline</strong> the process.  We need to <strong>speed</strong> standards to market with a long range goal of distributing <strong>plug and play</strong> deliverables that require little if any tweaking for implementation.  Software <strong>components</strong> are in the planning stage.  We are also exploring <strong>web services</strong> as an emerging channel for the distribution and use of industry standards as well.  </span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">We are creating a new standards development <strong>platform</strong> to replace the various databases and processes accumulated over the years from different sources. The platform will use the <strong>ACORD Framework</strong> (i.e. Models) in order to <strong>harmonize</strong> all aspects of the process.  We will be creating a <strong>client portal</strong> for use by developers for consuming standards into the enterprise. Our models and a streamlined platform will make it easier for us to focus on the distribution of implementation<strong> tools</strong>. We are planning for a tool to <strong>translate</strong> ACORD standards for example.  <br /></span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">An ACORD <strong>Forms portal</strong> is also in the plan to expedite updates and better inform users of agency systems.  <strong>Testing and certification</strong> will get the additional rigor required to support trading partners.  It works well in London and v2 will be expanded to include other lines of business.  We're also looking at how we can support <strong>mobile applications</strong>, some of which are already in use today.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Finally, we will continue our goal of seeking <strong>partnerships</strong> with industry organizations and continue advocacy for industry standards. Such collaboration will get us involved in <strong>eSignatures</strong>, <strong>Single Sign-on</strong> Passwords, <strong>ePolicy</strong> delivery and more.  And we have engaged a firm to work with us on both industry and organizational <strong>Metrics</strong> and plan to deliver new insights and tools for members to <strong>measure</strong> the seemingly illusive value of industry standards in large scale development projects. </span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Thank you for your continued support of this industry effort.  Let me know your thoughts as your feedback will help us <strong>shape this vision</strong> to better meet your needs.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e9e4242f970c-pi" style="display: inline;"><img alt="IMG_5034sm" class="asset  asset-image at-xid-6a00d8345242c469e20168e9e4242f970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e9e4242f970c-350wi" style="width: 350px;" title="IMG_5034sm" /></a><br /><br /><br /></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/acord-board-balancing-plans-with-vision.html</feedburner:origLink></entry>
    <entry>
        <title>Open Data Standards???</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/jTV2vVuruh4/open-data-standards.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/open-data-standards.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168e6ce76b1970c</id>
        <published>2012-04-09T09:14:00-04:00</published>
        <updated>2012-02-06T09:16:33-05:00</updated>
        <summary>I'm all for open standards, I'm all for data standards. I'm not so sure about the Open Data Standards initiative. I see what they're trying to do. Set up in Finland in 2011, the Open Data Standards Association is a...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e6ce7a1c970c-pi" style="float: left;"><img alt="20461475" class="asset  asset-image at-xid-6a00d8345242c469e20168e6ce7a1c970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e6ce7a1c970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="20461475" /></a>I'm all for open standards, I'm all for data standards. I'm <span style="text-decoration: underline;">not so sure</span> about the Open Data Standards initiative. </span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I see what they're trying to do. Set up in Finland in 2011, the Open Data Standards Association is a not-for-profit foundation whose “goal is to ease the <span style="text-decoration: underline;">practical exchange of information</span> assets on the internet for any commercial or non-commercial use and independent of a target audience”.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">The Association is publishing a hierarchy of definitions. I stumbled into the collection at “bungee jumping”, which I was surprised to see defined as a <span style="text-decoration: underline;">type of place rather than an activity</span>. This is to do with the role it plays in a hierarchy of places differentiated by usage.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">My concern is that by being <span style="text-decoration: underline;">“independent of a target audience”</span>, the Open Data Standards will <strong>not serve</strong> any particular community. There is undoubtedly an <strong>audience</strong> for data standards around, say, types of publicly usable building structures, but I would say that this <strong>audience</strong> should be driving such standards.  <a href="http://opendatastandards.org/?t=definition&amp;code=3960114146" target="_self" title="Open Standards">Open Standards</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/open-data-standards.html</feedburner:origLink></entry>
    <entry>
        <title>Social Media: Cover the Risks</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/roM81SUgMdo/social-media-cover-the-risks.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/social-media-cover-the-risks.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e2016764b9074e970b</id>
        <published>2012-04-06T10:57:01-04:00</published>
        <updated>2012-04-06T10:57:01-04:00</updated>
        <summary>Social media seems to have taken over the world. This statement is not hyperbole. Think Facebook. Read our OpEd from Insurance Day. Download ID2012-03SocialMedia</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Social Media" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016303c460f9970d-pi" style="float: left;"><img alt="15569651" class="asset  asset-image at-xid-6a00d8345242c469e2016303c460f9970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016303c460f9970d-200wi" style="width: 175px; margin: 0px 5px 5px 0px;" title="15569651" /></a>Social media seems to have taken over the world.  This statement is not hyperbole. Think Facebook. Read our OpEd from Insurance Day.</span>   <span class="asset  asset-generic at-xid-6a00d8345242c469e2016303c46155970d"><a href="http://gregmaciag.typepad.com/files/id2012-03socialmedia.pdf">Download ID2012-03SocialMedia</a></span></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/social-media-cover-the-risks.html</feedburner:origLink></entry>
    <entry>
        <title>Millennial's Take on Social Media</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/V9IO4fJaBNA/millennials-take-on-social-media.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/millennials-take-on-social-media.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163036d8eb9970d</id>
        <published>2012-04-03T09:26:00-04:00</published>
        <updated>2012-04-03T09:26:00-04:00</updated>
        <summary>Jeff Yates (ACT) said that he was always looking to get the upcoming generations’ take on the technology trends. I thought you would particularly enjoy this month’s ACT article written by Lauren Foy who is a sophomore at the University...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e9638438970c-pi" style="float: left;"><img alt="20473099" class="asset  asset-image at-xid-6a00d8345242c469e20168e9638438970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e9638438970c-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="20473099" /></a>Jeff Yates (ACT) said that he was always looking to get the upcoming generations’ take on the technology trends.  I thought you would particularly enjoy this month’s ACT article written by Lauren Foy who is a sophomore at the University of Rhode Island.  Her article is an expanded version of an email she wrote to her dad, Mike Foy, an independent agent and active industry participant.</span></p>
<p style="text-align: justify;"><span class="asset  asset-generic at-xid-6a00d8345242c469e20163036d503d970d" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://gregmaciag.typepad.com/files/act-article_millennialstake_socialmedia_laurenfoy_0312.pdf">Download ACT Article Millennial'sTake Social Media</a></span></p>
<p style="text-align: justify;"> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/millennials-take-on-social-media.html</feedburner:origLink></entry>
    <entry>
        <title>Standards Must Be Inclusive</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/XNpU-NLkk9E/starting-with-standards.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/04/starting-with-standards.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167612ea132970b</id>
        <published>2012-04-01T10:43:00-04:00</published>
        <updated>2012-01-28T08:38:29-05:00</updated>
        <summary>"External operational risk data consortiums are evolving, but not all in the same direction – and significant differences of opinion remain about what consortiums should be doing. Consortiums disagree over what sort of loss events should be recorded, what information...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a9e36970b-pi" style="float: left;"><img alt="741357" class="asset  asset-image at-xid-6a00d8345242c469e20167613a9e36970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a9e36970b-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="741357" /></a>"External operational risk data consortiums are evolving, but not all in the same direction – and significant differences of opinion remain about what <strong>consortiums</strong> should be doing. Consortiums disagree over what sort of loss events should be recorded, what information should be collected on each one, and whether data needs to be manipulated to keep it relevant to different-sized companies. And they are questioning what the fundamental purpose of external data should be – for <strong>operational risk management</strong> primarily, or for measurement and modelling as well."</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Loss consortiums deal with big numbers, but that doesn't mean the concepts they deal in are necessarily complex. There are two issues in the controversy outlined in this quote. The first is that different players in an industry disagree about what needs to be measured, and how it should be measured. The second is that people are unsure of “the fundamental purpose” of data.</span></p>
<p style="text-align: justify;"> <span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Let me deal with the latter issue first. There is no “fundamental purpose” to any data. Data are designed entities that provide answers to questions. Every piece of <strong>data </strong>owes its existence to a prior enquiry. The idea that <strong>data </strong>has a life independent of such enquiries is wrong. Disputes about “fundamental purpose” must, then, really be about whose form of enquiry takes precedence in the design of a data scheme.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">This takes us neatly back to the first issue – the what and how of <strong>data</strong>. Now, if consortiums have differences of opinion over what information needs to be recorded, this suggests first that their business models consume and/or produce information in different ways, and second that they need to share<strong> data</strong>. (Otherwise, why would they be arguing? You hold your data, I hold mine – who would care about whether or not we were compatible?)</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> So, in the <strong>interests of trade</strong>, any standard needs to embrace every possible usage of a data item. Standards have to be <strong>inclusive</strong>. It makes no sense to trim standards, even though the further you get to the periphery of the<strong> standards</strong> set, the fewer users you will find. If you fail to serve the periphery, you lose trade at the core.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Think of it this way. Say we're building a shopping mall. We agree quickly that we need a parking lot and elevators. Some people in the management committee want there to be special parent-and-child parking slots. This is going to make the parking lot a little more expensive. They'd also like wider elevators, so that moms can get their double strollers in – that's going to cost a lot more.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Do you abandon this section of the customer community just because their <strong>needs are different</strong> from those of the majority? They're going to spend money in your mall. They might be the best customers your mall has.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">To summarize, I say that <strong>standards bodies</strong> are well advised to take the time to be<strong> inclusive</strong>, rather than waste energy arguing about what should be excluded. I also say that data has no “fundamental purpose”. People have purposes – <strong>data has destinations</strong>.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.risk.net/operational-risk-and-regulation/feature/2135853/dispute-direction-loss-consortiums#" target="_self" title="Loss Data Consortiums">Loss Data Consortiums</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/04/starting-with-standards.html</feedburner:origLink></entry>
    <entry>
        <title>Data as a Real Asset</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/ZVr60XVgjHQ/data-as-a-real-asset.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/data-as-a-real-asset.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163019c68a7970d</id>
        <published>2012-03-30T13:00:00-04:00</published>
        <updated>2012-02-18T13:07:10-05:00</updated>
        <summary>What kind of a resource is data? I think we all give honor to the idea that data is an asset to business and the lifeblood of industry, commerce and government. But I also think that the way we treat...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e793b943970c-pi" style="float: left;"><img alt="20846615" class="asset  asset-image at-xid-6a00d8345242c469e20168e793b943970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e793b943970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="20846615" /></a>What kind of a resource is data? I think we all give honor to the idea that data is an asset to business and the<strong> lifeblood of industry</strong>, commerce and government. But I also think that the way we treat data reveals that we see it as a much more lowly commodity. We treat it as an <strong>undifferentiated mass</strong> to be mined and refined. We treat it as a residue that builds up in our organizations and threatens to bring their mechanisms to a grinding halt. We treat it as <strong>by-product</strong> of the real business – a trail left by transactions. And we treat it as a product that isn't safe to <strong>destroy</strong> in case we might need to use it again one day.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Organizations and individuals are <strong>drowning in data but starved of intelligence</strong>. The more data the world generates, the more frustrating this situation is. How come we don't know our customers better? How come we can't model and mitigate against risks better? How come we can't get different parties collaborating effectively across their domains of expertise? With all this data – and all this “rich data” and “big data” – we ought to be forging ahead on all fronts.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">If organizations <strong>focused more on defining their questions</strong>, then they'd gather less, but more salient, data. They'd be able to distinguish between data that's left behind by transactions and data that's actively sought by the business. They'd be able to construct meaningful retention policies. Above all, they'd be able to put real business values on their data. They'd know what their data was worth and what it cost to acquire.  This approach is a more faithful enactment of the idea that data is an asset. Assets are acquired knowingly and retained intentionally.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Now, I agree that in some circumstances one person's data by-product is another person's vital input. One example is a broker gathering data about clients and coverage and sells it back to the underwriters.  I suspect this is the kind of collaborative opportunity that will make the promise of big data real.  </span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Data is inert. Information doesn't want to be free – it doesn't want anything. Data does not wander around the net looking for other data to make beautiful music with. Armed with interesting questions, people can get a lot out of data. Let's stop expecting tools to spontaneously deliver data-based breakthroughs. Let's not kid ourselves that staring at spreadsheets and plotting graphs will reveal answers for questions we haven't framed. Let's <strong>create those questions</strong>, and ask them.</span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/data-as-a-real-asset.html</feedburner:origLink></entry>
    <entry>
        <title>Standards Value</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/I4eP2YVg-v0/standards-value.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/standards-value.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163032e8b23970d</id>
        <published>2012-03-30T09:56:00-04:00</published>
        <updated>2012-03-29T08:56:55-04:00</updated>
        <summary>“[Carol] Rozwell [research vice president, life sciences, Gartner] recently used Gartner models and her own estimates to calculate what process improvements and data standards might save the industry: $5.8 to $6.6 billion annually. That is the entire R&amp;D budget of...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Metrics" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e962d90f970c-pi" style="float: left;"><img alt="19844075" class="asset  asset-image at-xid-6a00d8345242c469e20168e962d90f970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e962d90f970c-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="19844075" /></a>“[Carol] Rozwell [research vice president, life sciences, Gartner] recently used Gartner models and her own estimates to calculate what process improvements and data standards might save the industry: $5.8 to $6.6 billion annually. That is the entire R&amp;D budget of a large pharma.”</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I'll let those numbers speak for themselves. But note how process improvements and data standards go together hand-in-glove in Rozwell's prescription. You need to change the way you do things, and you need standards, <em>and</em> you need standards to change the way you do things.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.ecliniqua.com/BioIT_Article.aspx?id=27172" target="_self" title="Gartner on IT trends">Gartner on IT Trends</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/standards-value.html</feedburner:origLink></entry>
    <entry>
        <title>Free eBooks. Please downoad to your iPad/Kindle!</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/RSLyTzckG5Y/free-ebook-of-real-time-world.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/free-ebook-of-real-time-world.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163036d26f6970d</id>
        <published>2012-03-29T09:16:46-04:00</published>
        <updated>2012-04-13T17:00:33-04:00</updated>
        <summary>Here is an eBook versions of my book. Download Real Time World Download Real Time World Kindle Download Business Information Revolution Download Business Information Revolution Kindle</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="General" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Here is an eBook versions of my book.</span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168e9631ccb970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://gregmaciag.typepad.com/files/real-time-world.epub">Download Real Time World</a></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168e9631ccb970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e20163041d5eb7970d"><a href="http://gregmaciag.typepad.com/files/real-time-world-kindle.prc">Download Real Time World Kindle</a></span><br /></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168e9631ccb970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e20168ea0c9176970c"><a href="http://gregmaciag.typepad.com/files/business-information-revolution.epub">Download Business Information Revolution</a></span></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168e9631ccb970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><span class="asset  asset-generic at-xid-6a00d8345242c469e20168ea0c9176970c"> <span class="asset  asset-generic at-xid-6a00d8345242c469e20167650b1110970b"><a href="http://gregmaciag.typepad.com/files/business-information-revolution-kindle.prc">Download Business Information Revolution Kindle</a></span><br /></span></span></p>
<p><a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163036d4975970d-pi" style="float: left;"><img alt="RTW" class="asset  asset-image at-xid-6a00d8345242c469e20163036d4975970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163036d4975970d-150wi" style="width: 125px; margin: 0px 5px 5px 0px;" title="RTW" /></a>   <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201630416e26a970d-pi" style="float: left;"><img alt="Cover3" class="asset  asset-image at-xid-6a00d8345242c469e201630416e26a970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e201630416e26a970d-150wi" style="width: 125px; margin: 0px 5px 5px 0px;" title="Cover3" /></a></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/free-ebook-of-real-time-world.html</feedburner:origLink></entry>
    <entry>
        <title>ACORD Newsletters</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/1UlGvxuQVbI/acord-newsletters.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/acord-newsletters.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163036c4ee2970d</id>
        <published>2012-03-29T08:17:28-04:00</published>
        <updated>2012-03-29T08:17:28-04:00</updated>
        <summary>Here are three PDF documents of ACORD Newsletters from September 2011 to March 2012. I divided them by line of business and architecture. Download 2012-04 News - Framework Download 2012-04 News - L&amp;A Download 2012-04 News - P&amp;C Download 2012-04...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="General" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a class="asset-img-link" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016764610fb1970b-pi" style="float: left;"><img alt="21148382" class="asset  asset-image at-xid-6a00d8345242c469e2016764610fb1970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016764610fb1970b-200wi" style="width: 175px; margin: 0px 5px 5px 0px;" title="21148382" /></a>Here are three PDF documents of ACORD Newsletters from September 2011 to March 2012. I divided them by line of business and architecture.</span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20168e962367d970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/files/2012-04-news---framework.pdf">Download 2012-04 News - Framework</a></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20163036c460b970d" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/files/2012-04-news---la.pdf">Download 2012-04 News - L&amp;A</a></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20163036c4714970d" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/files/2012-04-news---pc.pdf">Download 2012-04 News - P&amp;C</a></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20163036c47bd970d" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/files/2012-04-news---reinsurance.pdf">Download 2012-04 News - Reinsurance</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/acord-newsletters.html</feedburner:origLink></entry>
    <entry>
        <title>Time to Standardlize</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/cwELAS8IJoE/time-to-standardlize.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/time-to-standardlize.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163003958a7970d</id>
        <published>2012-03-26T10:41:00-04:00</published>
        <updated>2012-01-28T08:29:07-05:00</updated>
        <summary>Health Information Exchanges (HIEs) are a great idea. These exchanges enable health care organizations to share patient data, cutting down on storage costs, record losses and all the other problems associated with traveling paper files. But not every health care...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a92ed970b-pi" style="float: left;"><img alt="CIMG0672" class="asset  asset-image at-xid-6a00d8345242c469e20167613a92ed970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a92ed970b-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="CIMG0672" /></a>Health Information Exchanges (HIEs) are a great idea. These exchanges enable health care organizations to share patient data, cutting down on storage costs, record losses and all the other problems associated with traveling paper files.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">But not every health care organization can afford to join a HIE. Now, “afford” is one of those relative terms, so what these executives are saying is that they have other priorities than funding HIE membership. However, from my perspective as a standards guy, I can tell you one reason why HIEs might be too expensive for all their potential members: that's right, there's no industry data standard.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Different states have different data solutions. In November 2011, a group of vendors and state officials launched a standards and interoperability group which will attack the problem.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I'm not saying “I told you so”. Every new area of information sharing must be allowed to develop according to market needs. This inevitably means duplication of effort and transactional friction. I don't think you can mandate a standard ahead of time. The key point is that industry leaders must step in as soon as the friction is apparent to everyone involved, and push for standards.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">The electronic health record (EHR) may turn out to be the most significant information product since the Gutenberg bible. I'm encouraged that the health industry is investing its expertise and attention on the standards issue now, while EHRs are in their youth.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.eweek.com/c/a/Health-Care-IT/Health-Care-IT-Managers-Want-to-Adopt-HIEs-but-Lack-of-Funds-Stymies-Them-538967/" target="_self" title="Health Care IT">Health Care IT</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/time-to-standardlize.html</feedburner:origLink></entry>
    <entry>
        <title>Standards Matter: Customer Engagement</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/UqqeGhFmMqw/standards-matter-customer-engagement.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/standards-matter-customer-engagement.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168e7fbfb3b970c</id>
        <published>2012-03-23T16:54:00-04:00</published>
        <updated>2012-03-23T16:54:00-04:00</updated>
        <summary />
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><iframe frameborder="0" height="281" src="http://www.youtube.com/embed/meUsTwoESs0?fs=1&amp;feature=oembed" width="500" /> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/standards-matter-customer-engagement.html</feedburner:origLink></entry>
    <entry>
        <title>Standards by Exchange</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/1xeJKJrItHU/standards-by-exchange.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/standards-by-exchange.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e2016300d7a1bc970d</id>
        <published>2012-03-19T09:03:00-04:00</published>
        <updated>2012-02-06T09:08:12-05:00</updated>
        <summary>I get a strong sense of deja vu reading about the elusiveness of data standards in the investment advisory industry. Industry insider David Fetter says: “The source-of-record data custodians have conventions they implemented many years ago, and their systems would...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Exchanges" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016761cd303e970b-pi" style="float: left;"><img alt="20856478" class="asset  asset-image at-xid-6a00d8345242c469e2016761cd303e970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016761cd303e970b-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="20856478" /></a>I get a strong sense of deja vu reading about the <strong>elusiveness of data standards</strong> in the investment advisory industry. Industry insider David Fetter says: “The source-of-record data custodians have conventions they implemented many years ago, and their systems would have to be rewritten to <strong>comply with new standards</strong>”. The way around this is <strong>data exchanges</strong> – hubs that mediate between proprietary systems. </span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Data exchanges work by implementing standards on behalf of a community. An exchange basically <strong>uses a standard to translate between different languages</strong>. The transacting parties save time, money and disruption by continuing with their existing systems but gain trading access to the whole community.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">It's interesting to see exchanges described as an <strong>alternative to standards</strong> when they are actually <strong>implementations of standards</strong>. An exchange is a community-based standardization effort. An exchange may be easier to fund and grow than a standardization initiative based on collaboration among leading players. This is a valid way for an industry to evolve.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Exchanges can also reduce some of the complexity of exchanging information with value added <strong>services</strong>.  But we are keen to make it easier for developers to consume <strong>ACORD</strong> Standards into their systems as well.  And by doing so, Exchanges will also need to evolve value propositions. All too often, intermediaries of all sorts do nothing more than <strong>capitalize on the inefficiency of a business or market</strong> that should not exist in the first place.  Let's spend money on innovation.  <a href="http://www.investmentnews.com/article/20120205/REG/302059996" target="_self" title="Data Standards Elusive">Data Standards Elusive</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/standards-by-exchange.html</feedburner:origLink></entry>
    <entry>
        <title>Just 1 Campaign - Healthcare Standards</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/8qQKNpxYlEE/just-1-campaign-healthcare-standards.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/just-1-campaign-healthcare-standards.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167629173d3970b</id>
        <published>2012-03-14T12:46:00-04:00</published>
        <updated>2012-02-18T12:49:25-05:00</updated>
        <summary>Just-1 is the name of a new campaign to promote the use of the 13-digit Global Location Number (GLN) in the healthcare sector. The idea is that just using this one simple standard will bring major benefits to the industry...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Healthcare" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e79366ce970c-pi" style="float: left;"><img alt="33375911" class="asset  asset-image at-xid-6a00d8345242c469e20168e79366ce970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e79366ce970c-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="33375911" /></a>Just-1 is the name of a new campaign to promote the use of the <strong>13-digit Global Location Number (GLN) </strong>in the healthcare sector. The idea is that just using this one simple standard will bring <strong>major benefits</strong> to the industry – and to patient safety: “Just one validated GLN is all a hospital or healthcare provider will need to begin issuing purchase orders electronically under the GS1 standard.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> GLNs may then be encoded in a GS1 bar code and used to identify ship-to, bill-to and purchased-from information, among other functional data and locations. This will help bring <strong>healthcare providers</strong> up to the same standard of efficiency and accuracy already achieved in other sectors of the economy, such as retail and grocery stores.” The code can also be used to identify other entities including parties and devices.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Successful <span style="background-color: #ffff00;"><span style="text-decoration: underline;">data standards grow from the urgent needs of the communities they serve</span>.</span> The major business benefit of any standard lies in the acceptance of its core elements. The 80/20 rule plays a part here, in that a small number of elements tend to supply the larger part of the benefits. However, success in the core area also leads to reprioritization of more peripheral areas. Once organizations in healthcare are working happily with the GLN, they'll come to see <strong>value in other standards</strong> as well.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://insidehsca.blogspot.com/2012/02/hsca-president-talks-data-standards.html" target="_self" title="HSCA President Talks Standards">HSCA President Talks Standards</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/just-1-campaign-healthcare-standards.html</feedburner:origLink></entry>
    <entry>
        <title>Big Data Standards</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/mM6xl7AqvzI/chuck-romine-the-new-head-of-the-it-lab-at-the-national-institute-of-standards-and-technology-nist-says-the-agencys-prio.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/chuck-romine-the-new-head-of-the-it-lab-at-the-national-institute-of-standards-and-technology-nist-says-the-agencys-prio.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168e719f607970c</id>
        <published>2012-03-10T09:19:00-05:00</published>
        <updated>2012-02-10T09:23:12-05:00</updated>
        <summary>Chuck Romine, the new head of the IT Lab at the National Institute of Standards and Technology (NIST), says the agency's priorities for the coming year are big data, cloud computing, mobility, and cybersecurity. Cybersecurity is an area where government...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016762187941970b-pi" style="float: left;"><img alt="2021584" class="asset  asset-image at-xid-6a00d8345242c469e2016762187941970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016762187941970b-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="2021584" /></a>Chuck Romine, the new head of the IT Lab at the National Institute of Standards and Technology (NIST), says the agency's priorities for the coming year are big data, cloud computing, mobility, and cybersecurity. Cybersecurity is an area where government leadership can bring benefits across the board. The other priority areas are, I guess, places where significant government activity creates an interest in standardization.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">But what kind of <strong>standards</strong> are we looking for in big data, cloud computing, and mobility? I believe the key driver for standards in cloud and mobile computing is <strong>avoidance of lock-in</strong>. Users want to be able to <strong>shift their data</strong> and applications across storage solutions and networks without having to make major <strong>structural changes</strong>. The driver for standards in big data is <strong>less clear</strong> to me.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">That may be because “big data” is such a <strong>catch-all term</strong>. For me, the term implies that there's some intuitive, but not obvious, common structural features that unites a mass of data from different sources. So, if I have a ton of data collated from the web, email, CCTV cameras and recorded phone conversations, perhaps there are <strong>inferences I can make about the behavior</strong> of groups from the shadows left by individuals on these various systems.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">It seems to me that standards for big data <strong>need to emerge from the business domains</strong> to which such data sets belong. I'm struggling to think of an overriding, independent sense in which “standards for big data” have any relevance.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Perhaps I'm looking too deep. Maybe NIST's guidance on big data will be around the need for those agencies contributing <strong>source data to conform with existing industry standards</strong>. In this case, big data represents a new opportunity to educate collaborators on the <strong>value</strong> of standards, rather than a new field of standards per se.  <a href="http://www.informationweek.com/news/government/policy/232600419" target="_self" title="Big Data Standards">Big Data Standards</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/chuck-romine-the-new-head-of-the-it-lab-at-the-national-institute-of-standards-and-technology-nist-says-the-agencys-prio.html</feedburner:origLink></entry>
    <entry>
        <title>Big Data and the Intelligence Community</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/SdkiPy2OIW8/nate-crochunis-writes-a-good-piece-on-the-opportunities-and-problems-of-big-data-in-the-intelligence-community-better-tools.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/nate-crochunis-writes-a-good-piece-on-the-opportunities-and-problems-of-big-data-in-the-intelligence-community-better-tools.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e2016761ccd459970b</id>
        <published>2012-03-07T08:39:00-05:00</published>
        <updated>2012-02-06T08:46:47-05:00</updated>
        <summary>Nate Crochunis writes a good piece on the opportunities and problems of big data in the intelligence community. Better tools for sharing and searching information will help analysts spot threats amid the huge flows of data they collect. "By implementing...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Data" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e6ce299e970c-pi" style="float: left;"><img alt="33392832" class="asset  asset-image at-xid-6a00d8345242c469e20168e6ce299e970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e6ce299e970c-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="33392832" /></a>Nate Crochunis writes a good piece on the opportunities and problems of big data in the intelligence community. Better tools for sharing and searching information will help analysts spot threats amid the huge flows of data they collect. "By implementing data standards and tagging, the information can become more searchable, easier to identify and easier to share,” he says.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">This isn't as straightforward a task as it sounds. In regular business, or in government, when we want to share data better we sit knowledgeable representatives together and ask them to define the major concepts that make up their world. We then add as much detail as required to get them sharing examples of these concepts effectively. I don't see how this is possible in the intelligence world.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">There's a trivial reason and a deep reason why this is so. The trivial reason is that people plotting crimes tend to disguise the subject matter of their conversations. The deep reason is that the terrorist mind, while not being super-human, is different than the non-terrorist mind. Terrorists see a different world. Figuring out their data architecture from the outside is very, very hard. Cold war strategies or separatist movements were relatively straightforward to model. The threats of today and tomorrow are much more elusive.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I'm not saying we should give up trying to extract intelligence from data. But I would propose an approach that's different from the normal industry standardization processes. In the standards that <strong>ACORD</strong> administers on behalf of the global insurance industry, <span style="text-decoration: underline;">we look for compromise and flexibility within the greatest possible commonality</span>. This gives us the <span style="text-decoration: underline;">economies we seek</span> as an industry <span style="text-decoration: underline;">without eroding the differences we treasure</span> as individual players. I suggest that the intelligence community needs to invert this approach. Instead of building a model that encourages compatibility, promote a plethora of models that invite competitive evaluation.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">As a start, I suggest that automatic analysis of large data sets be used to propose potential entities and relationships – a kind of dumb, bottom-up modeling. I'm sure this is already done routinely for the cracking of surface codes and the identification of key nodes in human networks. But I would extend the principle so that multiple bottom-up models are maintained in parallel, and that it's these multiples that are shared across agencies.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">This advice may come as a surprise. The process I advocate defers expert human intervention to the latest possible stages of analysis. It's a process of listening rather than talking. <span style="text-decoration: underline;">Standards are a way of codifying judgment</span> – of making best practice concrete. The intelligence community needs to suspend judgment and to consider the alternate realities suggested by dispassionate cuts of the data available to them. The standard should be – no standard.  See <a href="http://gov-online.com/?p=236" target="_self" title="Big Data">Big Data</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/nate-crochunis-writes-a-good-piece-on-the-opportunities-and-problems-of-big-data-in-the-intelligence-community-better-tools.html</feedburner:origLink></entry>
    <entry>
        <title>What's Happening in London</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/BZjvdvYTwcM/whats-happening-in-london.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/whats-happening-in-london.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163019fbd1c970d</id>
        <published>2012-03-05T18:54:00-05:00</published>
        <updated>2012-02-18T18:59:44-05:00</updated>
        <summary>Here is a copy of the Lloyd's Market Association Viewpoint as well as the Bluffers Guide to Modernisation in the London Market. Viewpoint (November 2011) Bluffers Guide to Market Modernisation London Market Endorsements Initiative ECF Supplement</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="London Market" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.acordceo.org/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;&lt;span class="asset  asset-generic at-xid-6a00d8345242c469e20163019fbca8970d" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"&gt; &lt;a style="float: left;" href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e796b3e6970c-pi"&gt;&lt;img class="asset  asset-image at-xid-6a00d8345242c469e20168e796b3e6970c" style="width: 200px; margin: 0px 5px 5px 0px;" title="19077297" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e796b3e6970c-200wi" alt="19077297" /&gt;&lt;/a&gt;Here is a copy of the Lloyd's Market Association Viewpoint as well as the Bluffers Guide to Modernisation in the London Market.&amp;nbsp; &lt;a href="http://gregmaciag.typepad.com/files/viewpoint-november-2011.pdf"&gt;Viewpoint (November 2011)&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="asset  asset-generic at-xid-6a00d8345242c469e201676294dbaf970b" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"&gt; &lt;a href="http://gregmaciag.typepad.com/files/bluffers-guide-to-market-modernisation-london-market.pdf"&gt;Bluffers Guide to Market Modernisation London Market&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="asset  asset-generic at-xid-6a00d8345242c469e201676294dbaf970b" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"&gt; &lt;span class="asset  asset-generic at-xid-6a00d8345242c469e201676295011b970b"&gt;&lt;a href="http://gregmaciag.typepad.com/files/endorsements-initiativepubfeb12.pdf"&gt;Endorsements Initiative&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="asset  asset-generic at-xid-6a00d8345242c469e201676294dbaf970b" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"&gt;&lt;span class="asset  asset-generic at-xid-6a00d8345242c469e201676295011b970b"&gt; &lt;span class="asset  asset-generic at-xid-6a00d8345242c469e20163019fe425970d"&gt;&lt;a href="http://gregmaciag.typepad.com/files/ecf-supplementpubfeb12.pdf"&gt;ECF Supplement&lt;/a&gt;&lt;/span&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/whats-happening-in-london.html</feedburner:origLink></entry>
    <entry>
        <title>Agents &amp; Brokers Continue to Design the Future</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/v9HVrulTPIQ/agents-brokers-continue-to-shape-the-future.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/agents-brokers-continue-to-shape-the-future.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167630654ec970b</id>
        <published>2012-03-02T13:58:00-05:00</published>
        <updated>2012-02-26T14:10:47-05:00</updated>
        <summary>Jeff Yates, Executive Director of ACT says "This is an exciting time to be involved in ACT because we have so many future oriented initiatives underway. What are the key consumer, technology and business trends that will impact our future?...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Agents &amp; Brokers" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e80845c4970c-pi" style="float: left;"><img alt="20157530" class="asset  asset-image at-xid-6a00d8345242c469e20168e80845c4970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e80845c4970c-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="20157530" /></a>Jeff Yates, Executive Director of ACT says "This is an exciting time to be involved in ACT because we have so many <strong>future oriented initiatives underway</strong>. What are the key consumer, technology and business trends that will impact our future?</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">What will the agencies of the <strong>future look like </strong>and what will the attributes be for the most successful agency managers? How will the expectations of our clients change and how will they expect us to communicate with them? How will insurance <strong>processes change </strong>in an increasingly mobile world, opening up new ways to communicate among consumers, agents, carriers and other business partners?</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">How will agency automation and <strong>agent-carrier interfaces </strong>continue to evolve, so that </span><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">we can automate more of the routine processes and free up time for agents to be trusted advisors to their clients – the true “value add” that independent agents provide?</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e201630211bb86970d"><a href="http://gregmaciag.typepad.com/files/opportunitiesin-times-of-change-by-jeff-yates.pdf">Download Opportunities in Times of Change By Jeff Yates</a></span><br /></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/agents-brokers-continue-to-shape-the-future.html</feedburner:origLink></entry>
    <entry>
        <title>Customer Expectations Rise in Realtime World</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/InBTJ-3-blI/customers-know.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/03/customers-know.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163003956f9970d</id>
        <published>2012-03-01T10:40:00-05:00</published>
        <updated>2012-01-28T08:22:15-05:00</updated>
        <summary>Confirmation of the key role of data standards in modern commerce continues to come from across the spectrum. I just found an insightful article about how vital data standards are in the car repair and maintenance world. According to Bob...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a8b82970b-pi" style="float: left;"><img alt="14842494" class="asset  asset-image at-xid-6a00d8345242c469e20167613a8b82970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a8b82970b-250wi" style="width: 225px; margin: 0px 5px 5px 0px;" title="14842494" /></a>Confirmation of the key role of <strong>data standards</strong> in modern commerce continues to come from across the spectrum. I just found an insightful article about how vital data standards are in the <strong>car repair and maintenance</strong> world.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">According to Bob Moore, auto repair shops don't just rely on the<strong> internet for parts</strong> ordering. They also use the web for research and product comparison. To compare prices and features, you need standard data definitions.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">There's a real urgency to this because the repair folks aren't just trying to improve efficiency for its own sake. They've got customers standing in front of them who have already done their own research. If repairers are not at least on the same page – and hopefully a couple of chapters ahead – they're going to lose out. You can't just phone a bunch of suppliers and get back to the customer with a quote. You've got to <strong>respond in real time</strong>, and you've got to be able to explain all the solutions you've rejected. <strong> Insurance Brokers take note!</strong><br /></span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://aftermarketbusiness.search-autoparts.com/aftermarketbusiness/article/articleDetail.jsp?id=756636&amp;pageID=1" target="_self" title="Content is King">Content is King</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/03/customers-know.html</feedburner:origLink></entry>
    <entry>
        <title>Ink</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/e6tckK7JNVg/ink.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/ink.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167611f666a970b</id>
        <published>2012-02-27T12:51:00-05:00</published>
        <updated>2012-01-28T08:16:22-05:00</updated>
        <summary>Did you know... the ancient Egyptians wrote with black ink on papyrus, but used red ink for important passages – and debits. This information presentation standard is five thousand years old.</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><strong> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016300450c3e970d-pi" style="float: left;"><img alt="16103745" class="asset  asset-image at-xid-6a00d8345242c469e2016300450c3e970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e2016300450c3e970d-200wi" style="width: 175px; margin: 0px 5px 5px 0px;" title="16103745" /></a>Did you know... </strong></span><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">the ancient Egyptians wrote with black ink on papyrus, but used red ink for important passages – and debits. This information presentation standard is five thousand years old.</span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/ink.html</feedburner:origLink></entry>
    <entry>
        <title>Standards Matter: Think Airlines</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/RvLLdv9z4-E/standards-matter-think-airlines.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/standards-matter-think-airlines.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e2016302057709970d</id>
        <published>2012-02-25T16:53:18-05:00</published>
        <updated>2012-02-25T16:53:18-05:00</updated>
        <summary />
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><iframe frameborder="0" height="281" src="http://www.youtube.com/embed/UvhxiWx28kk?fs=1&amp;feature=oembed" width="500" /> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/standards-matter-think-airlines.html</feedburner:origLink></entry>
    <entry>
        <title>Standards From The Start... Please!</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/1AR6cuhSf-Y/standards-from-the-start-please.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/standards-from-the-start-please.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163019c3f72970d</id>
        <published>2012-02-24T12:37:00-05:00</published>
        <updated>2012-02-24T12:37:00-05:00</updated>
        <summary>Here's a succinct and heartfelt appeal for developers to incorporate data standards right from the start of their work. Gary at Master Data Management writes on his blog that systems are still being designed and implemented with little regard to...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163019c3f14970d-pi" style="float: left;"><img alt="22122054" class="asset  asset-image at-xid-6a00d8345242c469e20163019c3f14970d" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20163019c3f14970d-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="22122054" /></a>Here's a succinct and heartfelt <strong>appeal for developers</strong> to incorporate data standards right from the start of their work. Gary at Master Data Management writes on his blog that systems are still being designed and implemented with <strong>little regard</strong> to the accessibility or utility of the data later on <strong>down the line</strong>.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">“Data management is often considered a technical task – because the mess that has been created from <strong>years of neglect</strong> can be technically challenging to resolve,” he says. This is right on the money. <strong>Standards are a business tool</strong>, because without them the enterprise generates technical issues and barriers to business performance.  <a href="http://dataqualitymatters.wordpress.com/2012/02/17/think-about-data-management-from-the-beginning/" target="_self" title="Data Management from the Beginning">Data Management from the Beginning</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/standards-from-the-start-please.html</feedburner:origLink></entry>
    <entry>
        <title>Counting Rooms - Standards?</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/_g2CsEF6gEU/counting-rooms.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/counting-rooms.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168e620d5c0970c</id>
        <published>2012-02-20T12:48:00-05:00</published>
        <updated>2012-01-28T08:14:11-05:00</updated>
        <summary>The real estate industry is set to adopt data standards, bringing consistency to the 900 or so listing agencies across the US. To date, the industry has lacked standards covering key business concepts – such as how many bathrooms a...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a6f73970b-pi" style="float: left;"><img alt="23610795" class="asset  asset-image at-xid-6a00d8345242c469e20167613a6f73970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a6f73970b-200wi" style="width: 175px; margin: 0px 5px 5px 0px;" title="23610795" /></a>The real estate industry is set to adopt data standards, bringing consistency to the 900 or so listing agencies across the US. To date, the industry has lacked standards covering key business concepts – such as how many bathrooms a property has. Without a common standard, buyers can't compare houses.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">The agreed standard includes four numeric fields for types of bathroom, plus a “baths total” figure. This means that agencies can continue with their own methods for presenting the total figure, while also giving the basic data others can use to construct their own totals.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">So, you could get a house with "baths full"=4, "baths half"=2, "baths three-quarter"=3 and "baths one-quarter"=2, and "baths total" of 11 or 7 or any other number depending on agency preference.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Okay, that's probably more information about bathrooms than you wanted. But it's a good example of industry players coming together to serve their common needs while protecting competitivity.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.inman.com/news/2012/01/17/data-dictionary-will-bring-common-vocabulary-sale-real-estate" target="_self" title="Data Dictionary">Data Dictionary</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/counting-rooms.html</feedburner:origLink></entry>
    <entry>
        <title>A New Agency Social Media Survey</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/OGnyeOth2a0/jason-hoeppner-from-bh-burke-co-said-that-when-he-speaks-with-an-agency-owner-coo-or-marketing-manager-about-social-med.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/jason-hoeppner-from-bh-burke-co-said-that-when-he-speaks-with-an-agency-owner-coo-or-marketing-manager-about-social-med.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201676294b4d8970b</id>
        <published>2012-02-18T18:41:26-05:00</published>
        <updated>2012-02-18T18:39:04-05:00</updated>
        <summary>Jason Hoeppner from B.H. Burke &amp;Co, said that when he speaks with an agency owner, COO, or marketing manager about social media, I get asked about the results other agencies are seeing, in particular their return on investment (ROI). (I’m...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Social Media" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e7968fce970c-pi" style="float: left;"><img alt="37025354" class="asset  asset-image at-xid-6a00d8345242c469e20168e7968fce970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e7968fce970c-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="37025354" /></a>Jason Hoeppner from B.H. Burke &amp;Co, said that when he speaks with an agency owner, COO, or marketing manager about <strong>social media</strong>, I get asked about the results other agencies are seeing, in particular their return on investment (ROI). (I’m sure for the most part they’re seeking this information to help them make an informed decision on whether to invest in these new marketing methods, but I sometimes suspect it may also be a defensive question to justify not delving into the topic further.)</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> As a result of lacking good solid data to provide an answer, I decided to put together this survey to learn what industry people were doing in online marketing with social media. I’m not making any recommendations in this report, just presenting the results for you to use as you see fit. With that being said, the following three findings were the most eye-opening to me... READ MORE in  <span class="asset  asset-generic at-xid-6a00d8345242c469e20163019f960f970d"><a href="http://gregmaciag.typepad.com/files/social-media-marketing-survey-b.h.burke-co.-feb-2012.pdf">Social Media Survey - B.H.Burke &amp; Co. Feb 2012</a></span><br /></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/jason-hoeppner-from-bh-burke-co-said-that-when-he-speaks-with-an-agency-owner-coo-or-marketing-manager-about-social-med.html</feedburner:origLink></entry>
    <entry>
        <title>New Case Study</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/5V3cpfRjlC4/new-case-study.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/new-case-study.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e2016301236ba8970d</id>
        <published>2012-02-18T13:10:36-05:00</published>
        <updated>2012-02-18T13:10:36-05:00</updated>
        <summary>Catch a great slideshow on ACORD, the Open Group and Standard Insurance, including a case study on new business setup for group term life insurance at ArchiMate</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Catch a great slideshow on ACORD, the Open Group and Standard Insurance, including a case study on new business setup for group term life insurance at <a href="http://www.slideshare.net/iverband/implementing-acord-with-archimate" target="_self" title="ArchiMate">ArchiMate</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/new-case-study.html</feedburner:origLink></entry>
    <entry>
        <title>Real Time Saves (Makes) Money</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/psHtWjMcKKw/real-time-saves-makes-money.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/real-time-saves-makes-money.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e201630046372d970d</id>
        <published>2012-02-15T10:57:00-05:00</published>
        <updated>2012-01-28T11:00:39-05:00</updated>
        <summary>Real Time is the ability to click on a button from a client file in the agency management system or comparative rater for immediate access to carrier information on that client. The transaction may be a quote, billing inquiry, claim...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Agents &amp; Brokers" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="AUGIE" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e63d01cc970c-pi" style="float: left;"><img alt="21703911" class="asset  asset-image at-xid-6a00d8345242c469e20168e63d01cc970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e63d01cc970c-250wi" style="width: 250px; margin: 0px 5px 5px 0px;" title="21703911" /></a>Real Time is the ability to click on a button from a client file in the agency management system or comparative rater for immediate access to carrier information on that client. The transaction may be a quote, billing inquiry, claim inquiry/loss runs, policy view, endorsements or a request for information.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> This approach provides a single workflow for servicing or quoting with multiple carriers. The Independent Insurance Agents &amp; Brokers of America created the Agents Council on Technology in 1999 to encourage independent agencies and carriers to enhance their productivity and competitiveness by using the latest technologies and most efficient workflows. Likewise, agency system user groups have worked with ACORD in a coalition named AUGIE (ACORD-User Groups Information Exchange). Both these groups came together to lead the Real Time campaign, supported by carriers, solution providers and independent agent associations, striving to encourage standardised and streamlined workflows.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> This industry campaign is intended to educate key agency system leaders about the benefits of using Real Time and Download (carrier data in bulk sent to update agency systems). </span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> READ MORE..... <span class="asset  asset-generic at-xid-6a00d8345242c469e20168e63cfc7c970c" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://gregmaciag.typepad.com/files/id2012-01-18.pdf">Download Insurance Day 18JAN2012</a></span><br /></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/real-time-saves-makes-money.html</feedburner:origLink></entry>
    <entry>
        <title>Good Definitions</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/SaHlirrK-FU/good-definitions.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/good-definitions.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163002a3da3970d</id>
        <published>2012-02-13T12:44:00-05:00</published>
        <updated>2012-01-28T08:08:28-05:00</updated>
        <summary>A web page based on information published in 1996 contains some of the best FAQs about data standards around. The page is ultimately oriented toward image management in education and the cultural industries, but you don't need to read that...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e63bc0c6970c-pi" style="float: left;"><img alt="19187813" class="asset  asset-image at-xid-6a00d8345242c469e20168e63bc0c6970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e63bc0c6970c-250wi" style="width: 225px; margin: 0px 5px 5px 0px;" title="19187813" /></a>A web page based on information published in 1996 contains some of the best FAQs about data standards around. The page is ultimately oriented toward image management in education and the cultural industries, but you don't need to read that far. One of the features I like is the writers' succinct discussion of the differences between standards, conventions and guidelines.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://vraweb.org/resources/datastandards/faqs.html" target="_self" title="VRA">VRA</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/good-definitions.html</feedburner:origLink></entry>
    <entry>
        <title>Cooperation Without Standards?</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/JhO-6MXb0Gs/cooperation-without-standards.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/cooperation-without-standards.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163002a1f0b970d</id>
        <published>2012-02-08T12:31:00-05:00</published>
        <updated>2012-01-28T08:04:24-05:00</updated>
        <summary>“Imagine the Rockefeller Center ice rink. There are no rules, regulations, signs, segregation or other devices that try to control people's movements, but it works. People see and react to others. Human nature reigns, and people are free to move...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Standards" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a5507970b-pi" style="float: left;"><img alt="19209971" class="asset  asset-image at-xid-6a00d8345242c469e20167613a5507970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a5507970b-250wi" style="width: 225px; margin: 0px 5px 5px 0px;" title="19209971" /></a>“Imagine the Rockefeller Center ice rink. There are no rules, regulations, signs, segregation or other devices that try to control people's movements, but it works. People <strong>see and react</strong> to others. Human nature reigns, and people are free to move about however they like. No one kind of ice skater has priority over anyone else and collisions are low speed and very rare.”</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">The example of the ice rink, mentioned here by Sam Goater writing in the Hartford Courant, is a story associated with the “shared space” approach to <strong>traffic planning</strong>. The idea is you take away complex street design, and let road users negotiate their own paths.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><strong>What does this mean for standards?</strong> On the face of it, it might suggest that if we leave businesses to interact with each other, they'll do a decent enough job, and we can forget about directing their efforts.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Three things. <strong>First</strong>, shared space solutions <strong>don't suspend all the rules</strong> of the road, but only those additional design features originally implemented to improve flow. You still have to drive on the correct side of the road and if you're on foot you still need to look out for vehicles. The all-directions crosswalk introduced at the <strong>Oxford Circus</strong> junction in the heart of London is often described as a shared space project, but it's also strictly controlled by countdown lights. It's not a free-for-all.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><strong>Second</strong>, business to business <strong>processes are aspects of relationships</strong>, but cars aren't. The vehicles flowing through a road system are not analogous to data. They don't mean anything. They don't have anything to do with each other apart from their brief competition for road space. It's not as if the final destination of a car trip has to interpret the car. And consume the car. And take action based on the car. And justify its action to a regulator.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><strong>Finally</strong>, ice skaters are intelligent agents, as are drivers. Each player involved in one of these shared spaces has a stake in surviving in one piece. Not so with <strong>data, which is inert</strong>.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I think what's going on with <strong>shared space solutions</strong> is a return of responsibility to the individual. People can negotiate their own circuit of the rink – and it's more fun than being marshalled. De-cluttered road junctions force drivers to be more alert and aware of other road users, which can only be a good thing. But <strong>shared space principles</strong> don't translate to business communications. In business, <strong>lack of appropriate standards</strong> leads either to a plethora of expensive, rigid point solutions, or anarchy.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://articles.courant.com/2011-06-26/news/hc-op-goater-shared-space-0626-20110626_1_traffic-flow-traffic-engineering-walkable" target="_self" title="Shared Space">Shared Space</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/cooperation-without-standards.html</feedburner:origLink></entry>
    <entry>
        <title>Consumer Electronics Show 2012</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/NPrkh6Zvs9o/ces-2012.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/ces-2012.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20168e620a16f970c</id>
        <published>2012-02-06T12:29:00-05:00</published>
        <updated>2012-01-28T07:58:37-05:00</updated>
        <summary>Some of the new devices showcased at the 2012 Consumer Electronics Show (CES) go beyond cool – they point to potentially substantial benefits. One such is a hand-cranked tablet. I like the idea of anything that doesn't need a charger...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Events" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a4986970b-pi" style="float: left;"><img alt="CIMG0603" class="asset  asset-image at-xid-6a00d8345242c469e20167613a4986970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a4986970b-300wi" style="width: 300px; margin: 0px 5px 5px 0px;" title="CIMG0603" /></a>Some of the new devices showcased at the 2012 Consumer Electronics Show (CES) go beyond cool – they point to potentially substantial benefits. One such is a hand-cranked tablet. I like the idea of anything that doesn't need a charger and can see the benefit to kids in the developing world. But I'm also struck by the implication that power requirements for handheld devices must be tumbling. Battery life is the major issue with mobile devices – I'd put it ahead of network coverage. My Kindle gives weeks of use on one charge, thanks to its low-energy electronic ink screen. I know electronic ink isn't appropriate for every application, but it will nevertheless have a hand in raising people's expectations of other types of devices.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">The show also saw announcements of new tabletop gene sequencers that can bring down the cost of running a whole-person genome to $1,000 or even $500. These machines are becoming more affordable to researchers, and as the technology develops we can't be far from the point where it starts appearing in doctors' offices. The insurance industry will be taking a keen interest in how this market pans out.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.technologyreview.com/computing/39436/" target="_self" title="Hand-Cranked Table">Hand-Cranked Tablet</a></span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.technologyreview.com/biomedicine/39458/?p1=A2" target="_self" title="Genome">Genome</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/ces-2012.html</feedburner:origLink></entry>
    <entry>
        <title>Device Growth</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/SqCyvr78OkE/device-growth.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/02/device-growth.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167611f253e970b</id>
        <published>2012-02-02T12:26:00-05:00</published>
        <updated>2012-01-26T13:32:02-05:00</updated>
        <summary>The Consumer Electronics Association says that the biggest growth in device sales in 2011 were for tablets (up 222%) and smartphones (up 58%). They forecast 2012 growth of 59% and 22% respectively. Of these two device types, smartphones have been...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Mobile" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167611fe87f970b-pi" style="float: left;"><img alt="20320732" class="asset  asset-image at-xid-6a00d8345242c469e20167611fe87f970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167611fe87f970b-250wi" style="width: 225px; margin: 0px 5px 5px 0px;" title="20320732" /></a>The Consumer Electronics Association says that the biggest growth in device sales in 2011 were for tablets (up 222%) and smartphones (up 58%). They forecast 2012 growth of 59% and 22% respectively.</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Of these two device types, smartphones have been around longer. They've traditionally been a high-end sale, and that market is reaching saturation (as are 3G networks). We're likely to see lower-cost smartphones emerging as suppliers try to enlarge the market. The upshot is that mobile apps are going to be a permanent feature of our lives and enhanced information services are going to be taken for granted by customers.</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">I wouldn't want to take bets on the tablet market. Apple's achievement with the iPad is remarkable but I guess we'd all feel more comfortable if it had some serious competitors. I'll be watching Amazon's progress with interest here – just as I'll be keeping an eye on Google.</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.forbes.com/sites/ericsavitz/2012/01/08/ces-live-the-state-of-the-global-consumer-gadget-biz/" target="_self" title="Global Gadgets Biz">Global Gadgets Biz</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/02/device-growth.html</feedburner:origLink></entry>
    <entry>
        <title>Model Insurer</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/6rPKgtbR8KI/model-insurer.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/01/model-insurer.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163002a1288970d</id>
        <published>2012-01-30T12:24:00-05:00</published>
        <updated>2012-01-26T13:27:43-05:00</updated>
        <summary>A new report from Celent highlights the use of industry data standards as a prominent best practice. According to Celent Model Insurer Asia 2012: “Model Insurers understand that they need to think beyond successful point solutions and create lasting systems...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Framework" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e62128f2970c-pi" style="float: left;"><img alt="20517316" class="asset  asset-image at-xid-6a00d8345242c469e20168e62128f2970c" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20168e62128f2970c-200wi" style="width: 200px; margin: 0px 5px 5px 0px;" title="20517316" /></a>A new report from <strong>Celent</strong> highlights the use of industry data standards as a prominent best practice. According to Celent Model Insurer Asia 2012: “Model Insurers understand that they need to think <strong>beyond successful point solutions</strong> and create lasting systems that work within a larger infrastructure.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> Using data standards means that an insurer avoids <strong>reinventing</strong> the wheel and instead manages risk by working with accepted, well-tested and well-defined models.”   Model insurers should work with <strong>models</strong> – neat.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"><a href="http://www.insurancenetworking.com/news/celent-insurance-technology-best-practices-29717-1.html" target="_self" title="Crafting the Perfect Insurer">Crafting the Perfect Insurer</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/01/model-insurer.html</feedburner:origLink></entry>
    <entry>
        <title>Beans Count</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/5Q5zKMg-7LA/managers-must-measure.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/01/managers-must-measure.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20163002a322d970d</id>
        <published>2012-01-26T13:24:00-05:00</published>
        <updated>2012-01-26T13:22:58-05:00</updated>
        <summary>You'll have heard the saying, “If it doesn't get measured, it doesn't get managed”. But you may not have heard it recently, and if you have, it might have been delivered in an ironic tone. Metrics-obsessed management is associated with...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Metrics" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167611fccaf970b-pi" style="float: left;"><img alt="33372504" class="asset  asset-image at-xid-6a00d8345242c469e20167611fccaf970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167611fccaf970b-250wi" style="width: 225px; margin: 0px 5px 5px 0px;" title="33372504" /></a>You'll have heard the saying, “If it doesn't get measured, it doesn't get managed”. But you may not have heard it recently, and if you have, it might have been delivered in an ironic tone. Metrics-obsessed management is associated with an uptight, wood-for-the-trees mentality. Measurement calls to mind “scientific management”, time-and-motion studies, behemoth organizations operating in long-gone environment where little changed year after year.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">It's true that business saw an injection of creativity in management practices once the baby boomers took over the big desks. And people who stick to a measurement-driven approach get labeled as bean counters. However, my thesis is that <strong>we need bean counters because beans count</strong>. There's more to management than measurement – but measurement runs through management like connective tissue.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">The things we care about in business are often abstract qualities: benefit, quality, risk. Yet unless we turn these abstract notions into concrete measurables, we can't tell whether or not we're achieving them, or how much they're costing us. The insurance industry is built on the <strong>reduction of risk</strong> to credible variables. For countries with socialised healthcare, measures of quality-of-life must be used to decide on treatment priorities. While it can be misleading and offensive to <strong>seek dollar values for abstract qualities</strong>, we do need to apply some kind of measurement system.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">Business measures don't have to be designed with <strong>absolute</strong> scales. You can apply measurement – and thereby management rigor – to any area of activity with a small set of relative indicators. This is why our opinions as consumers are queried by categories such as “strongly agree”. How do we know if our customer service is getting better, for example? A simple start is to <strong>ask customers</strong> whether they'd rate their just-completed encounter as better than, worse than or the same as their last encounter with our organization.</span></p>
<p style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">If we're not measuring, we're not managing. I'll come back to the dangers of measuring the wrong things in another post.</span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/01/managers-must-measure.html</feedburner:origLink></entry>
    <entry>
        <title>CSIO Appoints CEO</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/tq-dwn8hZiU/csio-appoints-ceo.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/01/csio-appoints-ceo.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167613a3f39970b</id>
        <published>2012-01-25T19:44:00-05:00</published>
        <updated>2012-01-25T19:44:00-05:00</updated>
        <summary>Catherine Smola was appointed CEO of the Centre for Study of Insurance Operations in Canada this month. She visited us at ACORD to discuss the partrnership we have had for many years. Catherine is pictured next to me with my...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a3269970b-pi" style="float: left;"><img alt="IMG_4673sm" class="asset  asset-image at-xid-6a00d8345242c469e20167613a3269970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167613a3269970b-300wi" style="width: 300px; margin: 0px 5px 5px 0px;" title="IMG_4673sm" /></a>Catherine Smola was appointed CEO of the Centre for Study of Insurance Operations in Canada this month.  She visited us at ACORD to discuss the partrnership we have had for many years. Catherine is pictured next to me with my senior team. </span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <span class="asset  asset-generic at-xid-6a00d8345242c469e20168e63b9bf4970c"><a href="http://gregmaciag.typepad.com/files/csio-press-release.pdf">Download CSIO Press Release</a></span><br /></span></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/01/csio-appoints-ceo.html</feedburner:origLink></entry>
    <entry>
        <title>Did you know...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/rnfB3PWiiBg/did-you-know.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/01/did-you-know.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20167602f6d5a970b</id>
        <published>2012-01-17T10:33:00-05:00</published>
        <updated>2012-01-26T12:52:25-05:00</updated>
        <summary>that you can read full details about installation, configuration, business object development, and troubleshooting for the IBM WebSphere Business Integration Adapter for ACORD XML WebSphere Business Integration Adapters</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;">that you can read full details about installation, configuration, business object development, and troubleshooting for the IBM WebSphere Business Integration Adapter for ACORD XML</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://publib.boulder.ibm.com/infocenter/wbihelp/v6rxmx/index.jsp?topic=%2Fcom.ibm.wbia_adapters.doc%2Fdoc%2Facord%2Facord11.htm" target="_self" title="WebSphere Business Integration Adapters">WebSphere Business Integration Adapters</a></span></p>
<p> </p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/01/did-you-know.html</feedburner:origLink></entry>
    <entry>
        <title>ACORD Standards in South Africa</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/GregoryMaciag/~3/hQjzHVvBNI4/acord-standards-in-south-africa.html" />
        <link rel="replies" type="text/html" href="http://www.acordceo.org/2012/01/acord-standards-in-south-africa.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345242c469e20162ff3a861d970d</id>
        <published>2012-01-08T10:26:16-05:00</published>
        <updated>2012-01-08T10:26:16-05:00</updated>
        <summary>The recently established South African ACORD standards are set to impact the industry with the launch of Lime Street Xchange, a platform for parties to exchange data in real time or batch. I wish this new venture every success. SAIT...</summary>
        <author>
            <name>Gregory Maciag</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Africa" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.acordceo.org/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167602f4fe8970b-pi" style="float: left;"><img alt="3994826" class="asset  asset-image at-xid-6a00d8345242c469e20167602f4fe8970b" src="http://gregmaciag.typepad.com/.a/6a00d8345242c469e20167602f4fe8970b-150wi" style="width: 150px; margin: 0px 5px 5px 0px;" title="3994826" /></a>The recently established South African ACORD standards are set to impact the industry with the launch of Lime Street Xchange, a platform for parties to exchange data in real time or batch. I wish this new venture every success.  <a href="http://saitnews.co.za/e-government/ovations-knowledge-dimension-partner" target="_self" title="SAIT News">SAIT News Link<br /></a></span></p>
<p><span class="asset  asset-generic at-xid-6a00d8345242c469e20167602f4b44970b" style="font-family: arial,helvetica,sans-serif; font-size: 11pt;"> <a href="http://gregmaciag.typepad.com/files/sait-news.pdf">Download SAIT News</a></span></p></div>
</content>



    <feedburner:origLink>http://www.acordceo.org/2012/01/acord-standards-in-south-africa.html</feedburner:origLink></entry>
 
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