Will's Acute Angle

Fighting the criminal gang culture

noreply@blogger.com (Will) — Tue, 16 Aug 2011 16:15:00 +0000

So the solution to Britain’s “broken society” is to fight the criminal gang culture?

Well just let’s make sure we are fighting against the right gangs and attacking the right sources of the current brokenness of society.

The Sunday Times, August 14th Harriet Sergeant article on “Fixing broken Britain” proposes the view that not all the criminality comes from Hackney and Camden.

Whether in the prehistoric times of hunter-gatherers or our own post-industrial age, any society’s role is to advance the collective interests of its members, both weak and strong. To earn the right to do this its governers have an inherent responsibility to provide an environment that gives its individuals purpose, security, discipline, rights and responsibilities.

The criminal gang groups that inflicted mayhem on society in the cities of Britain will rightly be confronted and punished for their feral disregard for the property and indeed life rights of others.

But these are not society’s criminal gangs. They are gangs who have been evicted and excluded from the society in which the rest of us live – their threat is therefore external and not internal. And fighting them will never fix the brokenness within our society. The solution is to bring them back into society and it will take generations of cultural renewal to do it.

There is a view that the real criminal gangs who are breaking our society are the successive European politicians and mainly, though not exclusively, Labour governments of Britain since the mid-1990s.

By a lethal combination of their misguided policies and the law of unintended consequences, the criminal arrogance that promoted war in Iraq also created the nanny state that condemned the under-class to expulsion and exclusion from our society. They achieved this by

• creating minimum wage levels that sent millions of jobs offshore and robbed people at the lower levels of society of their global work competitiveness, daily purpose and self-respect,

• fostering a “progressive” public education system that has resulted in millions of young people being barely literate and thus unable to compete,

• removing competition from key aspects of childhood experience and fooling people that they can succeed without effort “because I’m worth it”,

• elevating the “rights” of individuals, including children, to such a level that discipline is virtually absent from life experience – whether in the family, the school or the workplace,

• diminishing the “responsibilities” of individuals to contribute added value to society by handing unearned benefits to all as their right, rather than selectively targeting the support to the truly needy

• and many more examples of ineptitude under the cloak of do-goodery.

The result is that these criminal gangs of bureaucrats have sent vast numbers of potential participants in our society to a freezing hopeless Gulag. Excluded in care-less purposeless state-supported boredom where they create – outside our society - their own society of heirarchy, order, purpose, security, competition, rights, responsibilities and discipline – their own criminal gangs.

Everyman’s Open Champion

noreply@blogger.com (Will) — Tue, 19 Jul 2011 18:34:00 +0000

All of us here, “Northern Ireland everyman”, are so proud of Northern Ireland’s finest; Gmac, Rory and now Darren – our Champions.

Darren is a hero for Northern Ireland everyman. His triumphs, low times and emotionally charged highs are what we all experience in our lives, though perhaps to a much lesser degree. Due to his humility, we can identify with him as an easygoing affable personality despite the fact that he is a world-class sportsman. We care about him.

Just a really nice, friendly, unaffected guy. Smoking a cigar, having a drink, sharing a joke. In enjoyment, smiling and laughing; in pain, vulnerable and crying; in defeat, gracious and phlegmatic; in triumph, generous and mindful of his family. A role model for Northern Ireland everyman. We care about him.

The unique frankness with which he personally relates his ups and downs, while facing life’s challenges under a constant media spotlight, has also made him a positive cult figure within and well beyond the golfing world. Peter Alliss said he was the most popular Open champion in his 50-year memory of the competition.

As Darren sank the final putt with his own inimitable aplomb and humorous touch, I poured a celebratory brandy to toast the man from my hometown; “Come in Dungannon, I know your knock”. Let the celebrations begin.

Nobody should rain on Darren’s parade – enough rain fell at Royal St George’s over the weekend anyway.

And yet……… From the caring admiring Northern Ireland everyman, to our role model hero –“Darren, enjoy your celebratory few pints – but not too many. Let the party roll – but not for too long”.

Man, we were so happy – but reflective - to see you with the Claret jug as your private jet landed in George Best Belfast City airport. George Best – Northern Ireland everyman’s earlier hero. We cared about George. We care about Darren.

The Alternative Apprentice – Lordship or Leadership?

noreply@blogger.com (Will) — Mon, 18 Jul 2011 06:08:00 +0000

The Apprentice reality TV show is a classic of its genre, due in no small part to public fascination with the gratuitous humiliations doled out to hapless, servile, “because I’m worth it” participants by the bizarrely charmless Lord Sugar. However, to portray it in any way as a model of how to train young executives in business leadership is a real stretch. Far too much Lordship and not enough Leadership.

Lord Sugar struts, snaps, snarls and Lords it over everyone, with little challenge offered to his barbed comments and sometimes doubtful or dated opinions. Despite his Lordship’s undoubted financial success, he simply does not demonstrate the social skills, verbal ability, empathy or charisma required for genuine leadership of intelligent “independent minds” in today’s business world. Why would anyone want to be his learning apprentice?

Say The Apprentice format were reversed, so that losing finalist Jim Eastwood – a young man who, to his cost, was prepared to challenge the lordly genius - was in the Boardroom high-chair asking the hard questions and the surly Alan Sugar given the responsibility of leading a team on a task; how long would it be until his dictatorial inability to lead and get the best from a team was exposed with the words “You’re fired”?

We don’t need to wait for such an episode of the Alternative Apprentice to find out the answer. Rabbie Burns had Lord Sugar sussed out and metaphorically fired over 200 years ago!

Ye see yon birkie ca'd 'a Lord,'  Wha struts, an' stares, an' a' that?  

Tho' hundreds worship at his word,  He's but a cuif for a' that.  

For a' that, an' a' that,  His ribband, star, an' a' that,  

The man o' independent mind,  He looks an' laughs at a' that.

Business communication - The (future) King’s Speech

noreply@blogger.com (Will) — Wed, 13 Jul 2011 19:48:00 +0000

The William and Kate duo bring a youthful freshness to Britain’s ancient Royal institution, which again demonstrated its unrivalled ability to put on a show of public-pleasing wedding pomp and circumstance. But just one thing jars.

Following this triumph, Wills’ and Kate’s popularity on their current trip to the Canadian Dominions continues - for now - to keep the romantic dream alive for the easily pleased starstruck masses. So what is wrong?

Well, in each speech he has made, the future King has read every single word in a boring unnatural monotone worthy of his revered but rhetorically-challenged Grandmother or stammering Great-Grandfather. His speeches, while carefully crafted and elegantly constructed, are bland on delivery and of course as a direct result, even the “jokes” fall embarrassingly flat, despite the fact that the guy has a good smile and indeed appears to be engaging on a one-on-one basis.

Surely after all the publicity around “The King’s Speech” the Royal handlers are aware that so much more is demanded of people in such privileged positions. As they and we all know, honeymoons don’t last forever.

No, it is not 1939 and he doesn’t stammer, but now that Wills is back from Canada he should put himself on a crash course in natural public speaking and never again get in front of a microphone with a fully scripted speech.

This tightly scripted “royal-speak” is not the way Kings, commoners, republicans and in particular, business leaders should communicate in 2011. Our lazy self-serving fear of making a mistake in wording or grammar is no justification for the tedium that we inflict on our captive audiences of listening to a wooden, passionless delivery.

Listen up CEOs, executives, team leaders! Our speeches are not about us; they are about the listeners. Or as Marshall McLuhan originally and insightfully commented “The medium is the message”. Think about it before your next public speech!

News of the World

noreply@blogger.com (Will) — Fri, 08 Jul 2011 02:18:00 +0000

The closure of the News of the World seems like a good outcome in light of the appalling behaviour of its journalists in the phone hacking scandal. But fear not, the vacuum in provision of intrusive tittle tattle and invasion of individual privacies to find "scoops" for the titillation of the great British public will soon be filled.

What irritates me is the universal po-faced righteous response to all this. There is no fundamental moral difference between hacking of phones and the time-honoured "legitimate" intrusive practices such as those of the paparazzi, or the sly journalistic eavesdropping on private conversations that has been the stuff of media fodder for generations.

Indeed, even the revered BBC is happy to condone the regular cringe-making hurtful activities of their interviewers when they ask a distraught bereaved parent "how they feel" in order to make a dramatic piece for their own six o'clock News of the World.

Elements that respect the rights of individuals, such as privacy, restraint and dignity, used to count for something in the media. Now it appears that anything goes, so why all the surprise?

You want more sales? Then fire the Andy Murrays and hire the Rory McIlroys!

noreply@blogger.com (Will) — Sun, 03 Jul 2011 19:19:00 +0000

In most sporting competition there is little to choose between the top competitors in terms of physical strength, athleticism and indeed inherent talent. The difference between winners and losers often lies in their personal ability to cope with the mental stresses generated by four rounds of golf in a Major tournament or four sets of tennis in a Wimbledon semi-final.

Rory McIlroy’s disastrous collapse in the final round of the Masters at Augusta was interpreted by many as an inability to handle the pressure. While desperately disappointed however, Rory didn’t see it that way and his upbeat never-say-die post-tournament responses won him the admiration of all.

Rory learned. Rory stayed calm and resolute. Rory’s attitude was mature and he went on to win the US Open by a mile.

By contrast, after a tremendous run in Wimbledon Andy Murray was comprehensively defeated – again – by Rafael Nadal. When, after winning the first set, the match started going against him he openly demonstrated a tantrum-led grimacing attitude that was only surpassed by the ungracious surliness of his post-match negative body language and downbeat comments.

Andy repeated the attitudinal mistakes of the past. Andy ranted. Andy’s attitude was juvenile and was a dead giveaway to Nadal – and indeed future opponents - that he was rattled and would crack.

In most business competition there is little to choose between competing companies in terms of product or pricing or service. The difference between winners and losers often lies in the upbeat never-say-die reactions of your sales people and their ability to bounce back from disappointment and go on to make the next big sale with a positive, calm and resolute attitude. Hire Rory; Fire Andy!

BP and Obama – playing the demonisation game

noreply@blogger.com (Will) — Wed, 28 Jul 2010 19:33:00 +0000

Yes we can!

I shared the world’s excitement at Barack Obama’s accession to the position of “most powerful man in the world”. I like his firm but inclusive and tolerant tone. Whatever the difficulties and trials of his presidency, I feel that overall he will do much good and in due time there is a strong chance that history will judge him well. I really hope so.

Or can we?

Recently however, he has disappointed me by demonstrating that for the sake of populism, even the leading statesman of our time can sink to tactics of demonisation worthy of the redtop press.

When a person or organisation such as BP, or indeed an industry such as banking, is being tagged as “evil” by strident, aggressive accusers, look carefully behind the rhetoric for the real issue from which they are trying to divert your attention or for other underlying motives. Barack Obama’s hammering of BP and demonisation of Tony Hayward raises my suspicions.

What is the president really after?

I have a feeling that demonising hyperbole has a close correlation with the demoniser’s own insecurity, guilt or evading of personal responsibilities. While it may appeal to the rabble and buy a few short term votes or serve another devious smoke-screening purpose, in the long run it only undermines the credibility of the accuser. It seldom stands the test of rational appraisal. Barack, what are you up to?

BP and mistakes

BP made mistakes in the Gulf. Companies and people make mistakes every day. You make mistakes, I make mistakes, property developers, bankers, politicians and even presidents make mistakes, but to turn BP or any of us into public enemy number one is generally way off the mark in terms of fairness or truth. BP is no more or less evil than Exxon; banks, bankers and indeed property developers are no more or less evil than the general populace. Demonisation serves no worthy purpose.

Demonisation and you

In the cut and thrust of your business, by all means argue, by all means criticise where necessary - but never demonise your opponent. As an example, in these cash-strapped times many business owners are unable to raise finance and demonising the banks has been a frequent response. It won’t get you a loan and you are using your intellect and effort in a fruitless unprofitable rant that shows you up in a poor light.

Rational dialogue

Instead, whatever your negotiation, whether with a bank, supplier, customer or competitor, take a rational approach using the following pointers and explore the opportunities in a measured dialogue. Be the calming influence.

• Of paramount importance, be aware of how your own past behaviour and circumstance may have contributed to the present state of things,

• build confidence on a basis of respect. You are not the only righteous party

• take a long view – you have to work with these people in the future,

• recognise your counterpart’s own pressures and try to address their problems while solving yours,

• focus on building a partner relationship to solve your problem

Confrontation or coalition

In his demonising response to the tragic oil spill in the Gulf, Barack Obama failed BP – and himself - on all these vital points and in due course it could cost him dearly. No matter how strong the temptation, don’t take the same futile demonising response to the business crises that may hit you in these volatile times. Stay rational.

And a word of hope

It is of course early days, but in Britain we are seeing coalition at work between political parties who not so long ago were demonising one another.

As with Barack Obama, whatever the difficulties and trials of their term, I feel that overall they will do much good and in due time there is a strong chance that history will judge them well. I really hope so.

Passionately play to your strengths – Don’t obsess on your weaknesses

noreply@blogger.com (Will) — Fri, 16 Apr 2010 19:53:00 +0000

Recession biteback 2

Grumpy old Will’s first recommendation in coping with the recession was to encourage imitation, not innovation. Suggestion number 2 is to play passionately to your strengths and broadly ignore your weaknesses.

Feedback

Regular feedback from colleagues, whether informal or in 360 appraisals, can be generally helpful in improving individual performance, but if the results are handled wrongly the process also carries serious dangers.

Reaction

Chief of these is the intuitive and tempting kneejerk reaction to listen to well-meaning advice - perhaps even instruction from your boss - to focus on improving your areas of weakness. But this course is not the way to bite back against recession.

Strengths and weaknesses

By the time we reach mature adulthood, whether through nature, nurture or environmental circumstance, most of us have developed a couple of real strengths or things that we are “very good at”. These distinctive competences are likely to have taken us to whatever is our current level of success; and yes, all of us also have weaknesses which we should certainly acknowledge.

Performance improvement

However, the generally pervasive focus on improving performance by dealing with weaknesses, while helpful to some degree in bringing you up to a level of homogeneous comparability with the struggling masses, never ever produces the marked differentiations and uniquely valuable capabilities that you can attain by enhancing your existing strong points.

Specialise

Don’t aspire to be goodish at everything. There are folks who are highly talented in the areas where you are weak. Leave them to it. Move on and lift yourself out of the pool of satisficing mediocrity by cultivating your distinctive performance strengths.

The way ahead

Aspire, achieve, deliver, study, learn, invest and specialise in your own strongest expert areas. Your boss and colleagues don’t know better this time. Bite back. Stand out from the crowd. Be better – at something! Be yourself and be different.

Recession bite-back - Imitation, not Innovation. Copy, copy, copy

noreply@blogger.com (Will) — Thu, 01 Apr 2010 16:22:00 +0000

Grumpy old Will is on a mission - the next few blogs are all about recession bite-back through positive action.

First, the gloom

Fall-out from the credit crunch has shaken the economies of formerly strong nations and severely curtailed the confidence and future-view of businesses and citizens around the world. In America and Europe, hundreds of thousands of failed companies and millions of unemployed people are at the sharp end of a universal feeling of gloom.

The reality

Taxes are rising ominously, public services are in line for severe cuts, credit remains tight and the optimism generated by pre-crash years of growth has almost completely evaporated. Individual incomes, living standards and company profits are being savaged. Here in Ireland the recent NAMA announcements demonstrate the truly shocking state of the economy and the years of struggle that lie ahead.

The threat to each one of us

In order to survive, our early ancestors dealt with severe physical threat either by flight or hiding. Fight was the last resort and in that savage environment was seldom successful. The cornered animal will fight back, even against all odds, but will only do so when the other options are unavailable.

Today we all face severe economic threat; as individuals it is here for us in the form of falling living standards; as business executives, managers or employees it is here in the insecure future of our organisations, large or small, public sector or private sector.

Where do we go from here?

The reality is that, in the face of the all-pervading threat, our options for flight or concealement are quite limited. And with the boundless opportunities available to us due to the current massive changes in consumer attitudes worldwide, to hide or run away are pretty spineless responses. So, bite-back and fight!

Now is the time to bite back. And bite back with cool, calculated, aggressive offensives.

Innovation myopia

My first focus subject for bite-back is imitation. Yes, imitation, not innovation. Innovation is rightly being heavily promoted by governments and economic development agencies in the West, but it is being encouraged by these well-meaning cheer-leaders in a form that will lead more to bankruptcies and disappointment than to value-creating activity. Oded Shenkar at Ohio State University says that "Imitation is more valuable than Innovation" and I wholeheartedly agree with him.

Clear-sighted imitation

We need a clear understanding of what innovation for tough times really means in the context of personal, corporate and organisational recovery.

The expensive idealised blue-sky R&D that hopefully produces the next big breakthrough, however worthy, takes far too long and is far too costly.

Much more effective is the thorough, disciplined search for imitative, productive, differentiating change, from the smallest adjustment right up to reinvented business models. In the context of scarce resources it is less rewarding to focus on cash-consuming product innovation breakthroughs than to invest effort in incremental imitative development.

Stigma

Innovation is seen as an honourable positive activity at a polar opposite to imitation, which is stigmatised as somehow unworthy, second-class and an approach taken by unoriginal thinkers. But innovation and imitation are not polar opposites - they are close cousins. Research shows that over 90% of the value generated by innovations is captured not by the innovators but by the despised and reviled copycats.

Scientific research on imitation

Early science regarded imitation as a low-level activity generally associated with child-like or animalistic characteristics. Later experimentation discovered it to be a complex, demanding process requiring a high level of intelligence; in the 1960's Ted Levitt of the Harvard Business School was an advocate of imitation's strategic use as a business discipline on a par with its close relative, innovation.

Mindset

The mindset that largely ignored Levitt's sage advice fifty years ago still exists today. And this applies to individuals as well as organisations. I know of "Directors of innovation" but I have never heard of a "Director of imitation". I have attended many seminars on innovation but I have never encountered a conference on imitation.

Have a rethink; stop trying to innovate your way to improvement and enrichment. Imitate. Bin your innovation strategy and spend your time and money on an imitation strategy.

Copy, copy, copy

Look for existing activities and approaches that work. Tweak and copy. Look at other situations and industries and take what works there for your own use. Copy, copy, copy. Yes, it was wrong at school and you were punished if you did it. But imitation is not stealing. Get down from that ill-informed high faux-moral stance and get real about biting back.

Of course do not infringe patents or steal intellectual property, but that is not much of a restriction as most products, processes, practices and ideas are not protected in any way.

Copy, copy, copy won't win you any awards, but you will bite back at the recession with a strategic response that gives you and your business a much better chance of future success.

War of Attrition meets War of Aggression

noreply@blogger.com (Will) — Thu, 18 Mar 2010 19:28:00 +0000

War of Attrition

Michael O'Leary's great Cheltenham performer is set to star on the big stage again at this year's festival. While facing stiff competition and the weakness of advancing age, War of Attrition has delivered in the past and has little left to prove.

As they return from meeting with President Obama on St Patrick's Day, the name of this superb horse is a reminder to the First Ministers in Northern Ireland of the short-term and longer-term pressures they will face in reviving our structurally untenable, long-neglected and currently weakening economy.

Devolution

To the relief of most citizens, the Hillsborough agreement is fully in place and "normal" politics can begin to operate in this region for the benefit of all its people.

That is, the politicians - all of them - must now take responsibility and address the true economic realities facing Northern Ireland.

The War of Attrition against the economic wellbeing of the population arguably started with the havoc of the Troubles. While structural effects have since been repaired and the reputational damage is fading, the legacy is an unbalanced, dependent, essentially insolvent economy with a relatively weak private sector.

Denial

Up to now, despite repeated warnings by economists and commentators, politicians and people have either occupied themselves by focusing on partisan political posturing or thanks to the credit, property and retail boom, underpinned by seemingly reckless government generosity, deluded themselves that life would continue to be financially OK.

But while these delusional diversions should be all over now, denial is still widespread and evident throughout our society. The war of attrition still threatens.

War of Aggression

There is an urgent need to create a completely new paradigm for action to meet this war of attrition facing our economy. Our current approaches, including the Barnett report even if it were fully implemented, only scratch the surface.

The war is real and demands a War of Aggression in response. The First Ministers must give a lead.

Betting

100/1 against the First Ministers and Executive leading the creation of a new War of Aggression initiative.

200/1 against an initiative reaching a conclusion within 2010.

300/1 against a material initiative being implemented by 2012

400/1 against "War of Aggression" ever happening

Sadly, on past form War of Attrition looks like the bet!

Frosty - and I'm not talking about the weather!

noreply@blogger.com (Will) — Fri, 12 Mar 2010 07:42:00 +0000

Green shoots?

While we are emerging from the grip of the coldest winter conditions seen in many years, our optimism is rising with the appearance of the first signs of Spring.

Now - that could be a cheery analogy for the economic conditions facing Ireland, Britain and Europe. Signs of "green shoots" so loved by politicians, actually becoming a reality for hard-pressed businesses, families and individuals.

Winter in July

But warning signals; against that hopeful if cautiously positive outcome, we are beginning to hear an increasing number of references to the dreaded potential for a "double-dip" recession curve. In other words, things could get very much worse for all of us.

With the nervousness raised by impending British elections, currency fluctuations, market volatility and skittish global sentiment, the "double-dip" is a real possibility; though my ever-optimistic (and sometimes naively irrational) take on life leads me to think it will be narrowly avoided.

Frosty

Whatever the outcome, green shoots and Spring sunshine or double-dip and winter in July, I'm firmly of the opinion that, for the forseeable future, individual and business interests will be best served by our adoption of what I call a frosty - very frosty - approach.

"Frosty" has three dimensions, whether in work or home life - costs, cash and effort.

And despite the stark discipline required for the effective control of these dimensions, a paradox within the frosty attitude is that at the same time as cracking down, we must maintain a positive get-up-and-go upbeat aggression towards improving our personal and business situations.

The Crack Up

As F Scott Fitzgerald put it "The test of a first rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function"

Frosty costs

If you run a business or part of a business, now is the time to have a ruthless rethink of your costs. Yes, you can negotiate harder with your suppliers without affecting your customer service. Yes, you can work with reduced resources and still deliver competitive quality to customers. Be frosty!

In your personal sphere; do not change your car, eat out less often and cheaper, book a less expensive holiday. Be frosty!

Frosty cash

Gurus tell us to crown the customer, because "the customer is King" and I suppose they can make an argument for this rather dubious concept. In the present climate of tight money there is little doubt that for most businesses and individuals cash is not only King, but Emperor, Kaiser and Tsar as well.

Conserve your cash even more parsimoniously than you think you should. Don't spend unless you have to. Be frosty!

Collect money owed to you with more energy than you ever have before. Make those calls. Be frosty!

Don't pay out money more quickly than you have to. Fight for extended credit and payment terms. Be frosty!

Frosty effort

This is one competitive advantage that is open to all. The blunt fact is that if you and your people work harder and longer than your competitors, all else being equal, you will beat them hands down.

Talk to your colleagues, talk to yourself and decide together to work harder. Be frosty!

Popularity

A frosty attitude won't win you any short-term popularity contests either at work or at home, but in the longer term your frosty actions will benefit your colleagues and family no matter whether we see green shoots in Spring or winter in July.

Trust, team performance and termination

noreply@blogger.com (Will) — Mon, 01 Mar 2010 06:53:00 +0000

"Chelsea torn to shreds"

There are varying opinions on the issue of the breakdown in trust between former friends John Terry and Wayne Bridge. At last weekend's Chelsea v Manchester City game, Bridge came, shook the hand of every Chelsea player but refused the hand of his one-time best friend Terry. That was one show of defiance, the next was for City to achieve an unexpected victory with Chelsea reduced to nine men and Terry in a futile dispute with the referee. As one commentator put it "Chelsea torn to shreds at home"

Team leadership

While the closest most of us will get to the lifestyle of today's multi-millionaire footballers is reading the sports pages, there is a core lesson here for everyone who leads a team; whether in sports, business, or any organisational context that requires groups of talented inter-dependent people to deliver results.

Leadership and trust

The lesson is that, as an effective leader, while managing the inevitable regular conflicts that emerge in the running of any ambitious enterprise, it is one of your key responsibilities to constantly look out for any signs of erosion of trust between members of your top team.

Leadership action

When you see the signs, it is your job to intervene - even if the threat to trust is due to factors external to the business - and confront the parties. Help them to look for resolution. If none is forthcoming then you have to make a hard choice and one or both of them has to go. Too often in organisations, far too often, erosion of trust between senior executives is ignored and neglected by weak leadership.

John Terry lost the captaincy of England; Wayne Bridge lost the opportunity to participate in the World Cup; but the deep tragedy is that both of them lost a "best friendship" when trust was gone. Time to move on.

Your job

Everybody on your team will not be best friends but for the organisation to perform and compete effectively a high level of trust between all parties is vital. It is your job as leader to ensure that such trust is present; there is no doubt that true friendship can be its underpinning.

WB Yeats

"When friends plan and do together, their minds become as one mind and the last secret disappears"

Your core aim as leader is that "their minds become as one mind".

Gordon Brown - an apology for a Prime Minister

noreply@blogger.com (Will) — Thu, 25 Feb 2010 06:14:00 +0000

Government apology

Gordon Brown has apologised for the UK's role in sending thousands of children, under the Child Migrants Programme which ended 40 years ago, to former colonies where many ended up in institutions or as labourers on farms. He said he was apologising on behalf of the Government.

Apology.com

Brown certainly has a lot to apologise for, but he and the current Government have no responsibility, no right, no culpability, no need to apologise for something that was done by others in history. It is far too easy for him and his colleagues to appear humble and humane by "apologising" for the sins and wrongs of others, just as it was for his lying predecessor who "apologised" for the slave trade, the Irish famine and goodness knows what else besides.

Real apologies

Such a display of crocodile tears only removes any integrity these people ever had, in the light of their repeated failure to apologise for the current wickednesses for which they personally are glaringly responsible.

Iraq

At the Chilcot enquiry Geoff Hoon refused to apologise, Jack Straw refused to apologise, Tony Blair refused to apologise and in his upcoming appearance, it is highly likely that Gordon Brown will adopt the same unrepentant stance. And the conflict for which they are culpably responsible, as confirmed by Jack Straw himself, has cost hundreds of thousands of lives.

Stafford

Why don't Brown and his henchmen also take the current opportunity and apologise to the families of the 400 people who died through lack of care at Stafford hospital?

I know how this works

This PM "with the moral compass" will never apologise for anything for which he is directly responsible. In 2060 the presiding PM at that time will apologise unreservedly to the Iraqi people and to the British soldiers who were sent to Iraq to fight and die in the early part of the 21st century. Easy peasy.

In 2060 it will be just as empty a gesture as are today's nauseating, maudlin, meaningless, faux-apology displays of Brown and Blair.

"A future fair for all"

noreply@blogger.com (Will) — Sun, 21 Feb 2010 16:55:00 +0000

Fair for all?

Am I the only one who feels that their intelligence is being insulted with Labour's campaign theme for the upcoming election?

Maybe it shouldn't matter, because in this neck of the woods of course we cannot vote for them or agin them, but on every news bulletin we will be forced to listen to earnest self-serving expenses cheats lecturing us on how Labour will create this "future fair for all". This is a bit rich coming from the geniuses who created our "past and current free for all" that is currently ruining the competitive capability of Northern Ireland and the wider UK.

All together now!

I have a better idea for their campaign refrain, and this has a much better chance of being delivered. Plus it has a cracking good tune!

"In the Big Rock Candy Mountains

There's a land that's fair and bright

Where the handouts grow on bushes

And you sleep round ev'ry night

Where the workshops are all empty

And the sun shines ev'ry day

Oh, I'm bound to go where there ain't no snow

Where the rain don't fall and the wind don't blow

In the Big Rock Candy Mountains.

Oh, the buzzin' of the bees in the peppermint trees

'Round the soda water fountains

Where the lemonade springs and the bluebird sings

In the Big Rock Candy Mountains"

Whose idea was it to give him that new smile?

I can just see Gordon singing it with that newly manufactured gruesome X -factor smile on his face.

Message to the PM

Gordon, life is not, never has been and never will be "fair". And certainly not "fair for all", because one person's fairness is another person's oppression. For example.

Is it fair that public sector workers are paid 40% more than those in the private sector?

Is it fair that while not all those on benefit are there by choice, many are.

Is it fair that your government colludes with thousands of "economically inactive" shirkers who choose not to work while laying the burden for their support on hard working people?

I could go on and on.

A future fair for all?

Fact - life is not fair. This Labour promise sounds very like "the buzzin of the bees".

The best hope for Gordon, and not an entirely unlikely one at that, is that Cameron's crowd pick an even more unrealistic and patronising theme.

Charisma as your X-factor in Leadership

noreply@blogger.com (Will) — Sat, 13 Feb 2010 13:35:00 +0000

Charisma and "goodness" - Mandela?

Charisma, or in common parlance the X-factor - a personal attractiveness or interestingness that enables one to influence others - is an attribute we apply to high profile figures like JFK, Barack Obama, Richard Branson, Warren Buffett, Nelson Mandela and Meg Whitman, generally with a positive spin.

Charisma and "badness" - Hitler?

But charisma is not the sole preserve of popular individuals. This powerful leadership characteristic is also possessed by controversial figures such as Michael O'Leary, Tony Blair and from earlier times Adolf Hitler and Winston Churchill. While deeply unpopular in many quarters, they used their powerful charismatic personae in the achievement of resounding leadership successes.

Values and ethics

Charisma, like money, is in itself neither good nor bad; but this powerful X-factor can be used to extraordinary effect by good and bad people towards good or bad ends. The guiding constraint at all times is the set of values and ethics to which the charismatic leader subscribes. By all means be attracted, but always be careful to examine the values before you sign up as a follower.

Born or made?

As most references to charisma are anecdotal and intuitive rather than being based on real science, a myth has grown that charisma is a "divine gift", possessed only by those who are born to lead. If we have not been equipped with it at birth, well, there is no point in trying to aquire it. This is a massive error.

Charisma implants

The truth is that charisma can be learned, aquired and developed. It is a prize worth having, as research consistently shows that charismatic, enthusiastic, exciting team players are generally much more successful in business, political and organisational leadership than mundane low-key plodders.

Those of us who aspire to lead should polish the charismatic skill as carefully as, say, the skill of emotional intelligence. Neglect of this key area does a disservice to those we are charged with leading and under-optimises our personal potential. Is our neglect due to false modesty or laziness?

"Tall poppy" reluctance

For various reasons, many of us are reluctant to admit that we would even consider making any attempt to polish or enhance our charisma. Why?

• Aspiration towards greater charisma is often interpreted as crass self-promotion

• Training courses in charisma, where they exist at the moment, are widely advertised as "magic" and "fun" and do suffer from more than a flavour of "release the giant within" and walking on hot coals hocus pocus, despite their possible benefit as an enjoyable day out

• Leaders such as Hitler, Jim Jones, David Koresh and Charles Manson have misused their charismatic gifts to the great detriment of their followers and mankind in general

• Many will identify with my own experience where two of the CEOs for whom I have worked were highly charismatic, but were at the same time manipulative bullies. Absolute horrors on occasion

• Some people who think themselves charismatic are really just oleaginous insincere fakers

• Currently, training in charisma has no quantitative science at its base, no measurement and no clearly definable business outcomes

• Assessment of the attribute is generally superficial and based on unweighted pop-quiz questionnaires.

MIT can now measure the power of charisma

The Harvard Business Review recently reported on MIT Professor Alex Pentland's ground-breaking research on measuring the power of charisma in business dealings.

The MIT Human Dynamics Lab "outfitted executives at a party with devices that recorded data on their social signals - tone of voice, gesticulation, proximity to others, and more. Five days later the same executives presented business plans to a panel of judges in a contest. Without reading or hearing the pitches, Pentland correctly forecasted the winners, using only data collected at the party"

Further research

Now we all know that a business plan, however good, doth not alone a business make; Professor Pentland's further research aims to refine measurements that will enable clearer definition of the social and behavioural attributes required for the enhancement of effective business charisma.

When the work of the MIT Human Dynamics Lab on charisma is fully validated, serious executives will be able to target the specific signals they can develop for the enhancement of their charisma, unique attractiveness and ability to influence all with whom they come in contact.

Dangerous illusions

80% of us think we are above average in driving ability; it may be the case that as business managers we suffer from similar illusions with regard to our personal charismatic X-factor and business effectiveness. This research has enormous possibilities for good in the fields of enterprise and organisational competitive advantage.

Want to know more?

I intend to explore this important research further with MIT. If you would like an update on progress, drop me an email to www.will@linkubator.com and I will keep you posted.

Guilty brothers - A Tale of Two Pities

noreply@blogger.com (Will) — Sat, 23 Jan 2010 09:38:00 +0000

"It was the best of times, it was the worst of times"

1. Brothers aged 10 and 11

Two small boys from a troubled background were before a British court last week. They cannot be named.

The crime

The world is shocked by the news of the horrific assault started by these brothers, aged just 10 and 11, in which two boys, aged 11 and nine were lured to secluded woodland on a pretext and subjected to an hour and a half of cruelty, which nearly ended in the deaths of their victims and included torture, extreme violence and sexual abuse.

The inquiry

In court, the elder defendant described how he often watched his father’s pornographic DVDs and horror films such as Child’s Play and Saw. By the age of nine he also had a cigarette habit, drank cider and vodka and smoked cannibis.

The younger brother was more sinister. A child psychiatrist described his behaviour as sadistic and said he was showing signs of becoming a psychopathic offender.

Pity number 1

In the entire investigation of this crime and throughout the court proceedings, neither brother showed any remorse whatsoever. Broken Britain?

2. "Brothers" aged 50 and 51

Two grown men from a privileged background were before the Iraq inquiry last week. They can be named as former Defence Minister Geoff Hoon and former Foreign Secretary Jack Straw.

The crime

The world is shocked by the continuing tragedy of the Iraq war started by these "brothers", aged just 50 and 51, in which nations were lured to Iraq on a pretext and subjected to 6 years, and counting, of death and destruction for their soldiers, including death, torture and abuse of countless Iraqis.

The inquiry

In the inquiry, the elder defendant described how he could have prevented Britain taking part. "If I had refused, the UK's participation in the military action would not in practice have been possible"

The younger "brother" was more sinister. While Secretary of Defence, he was condemned by an international delegation of European MPs for blatantly evading questions about Britain's co-operation with the CIA.

Pity number 2

In the entire investigation of this crime and throughout the enquiry proceedings, neither "brother" showed any remorse whatsoever. Broken Britain.

Copenhagen to Port-au-Prince - An inconvenient truth

noreply@blogger.com (Will) — Sun, 17 Jan 2010 12:55:00 +0000

Copenhagen charade

The December 2009 Copenhagen world summit illustrated the difficulty, if not futility, of trying to reverse the upward trend in carbon emissions contributing to climate change. Futility, in that a city of 750,000 people is added to the world's energy-consuming infrastructure every single week.

Global warming? Yes, we are causing it. No, we can't reverse it. Nothing significant we can do about it. Mankind must plan for the consequences.

Haiti disaster

And then there are horrendous random events like the Haiti earthquake. It happened and couldn't be stopped either. Mankind is now forced to plan for the consequences.

It must seem totally ridiculous and ironic for the hapless survivors of the awful tragedy in Haiti to reflect on that Copenhagen jamboree. How many of the 16,000 international delegates who wined and dined and whined in Copenhagen will turn up to help in Port-au-Prince this week?

Face reality

Maybe the time has come to accept that from the evidence of history, whilst we don't like it, major changes in many aspects of our total environment, random or progressive, have the inevitable certainty of tidal advance. Recycling, emissions control, renewable energy - all very worthy, creditable and desirable - won't stop the inexorable flow.

Elephants

These green initiatives just give us the warm feeling that we are doing our duty, as we ignore the two elephants in the room. That the only real ways to halt and reverse emissions are; 1. to halt and reverse population growth and 2. to lower general consumer expectations worldwide.

David Attenborough has got it right. The growth junkies have got it wrong. But the two elephants are unlikely to just go away, you know.

Instead of sitting like Canute or posturing like Copenhagen, maybe we should just focus on radically adapting our businesses, politics, lives and aid programmes to cope with the inevitable changes inherent in the new realities of our future.

Contrasts - Third world despair

Those poor people in Haiti were existing in abject poverty before the earthquake and the more fortunate of them are now surviving in smashed and broken abject poverty among the ruins. Tens of thousands are dead and millions badly injured or homeless.

Was there an adequate contingency plan for such a disaster in Haiti? Probably not, if we are to judge by the lack of any earthquake resistant buildings. And in a world of scarce resources it appears clear that more priority is assigned to global expenditure on reducing long-term carbon emissions than creating sustainable economies to alleviate third world hardship.

Contrasts - First world privilege

We in our first world societies have wonderful technology and opportunity for innovative success. Hard-working entrepreneurial companies and ambitious people with positive aggression will flourish in periods of change. We can look forward with hope.

Just reflect on the fact that unlike the poor in Haiti we have the choices and opportunities to adopt positive attitudes in the face of change. We can adapt our already privileged positions in many ways to ensure our future relative comfort and at the same time, assuage our consciences by driving hybrid cars.

Emissions of hope?

I'm certainly not with the flat-earth climate change deniers; nor am I with the naive anti-fossil fuel, anti-nuclear greens. Actually, a strong middle of the road case can be made for the good that is done in this world as a result of emitting carbon! It has delivered immense improvements in western living standards over the past 100 years and allows great comfort to us, together with aspirational hope to people in less developed regions.

A burning question

Now the emerging nations are burning coal to get their share of the goodlife - and burning it at a rate that negates any western efforts to reduce overall emissions.

Can we not see past all this idealistic cant, get real, burn a bit more cheap coal, build fewer windmills, stop trying to fix the climate of 2050? And use the savings to alleviate today's poverty and suffering wherever it exists.

The really tragic inconvenient truth is that renewable energy appears to have a higher western-world profile and priority than safe renewed Haitians.

Endangered species - Polar bears and civil servants

noreply@blogger.com (Will) — Wed, 13 Jan 2010 01:46:00 +0000

Nota Bene

The following is not an attack on all the hard-working public servants who provide essential services and provide them well. It is however, an undisguised assault on the lazy political mindset that has allowed the proliferation of unnecessary activity and the creation of thousands of 'jobs' in our bloated public sector.

'Jobs' that will have to be culled over the next few years, causing medium term disappointment and hardship for many individuals.

Ultimately, the reduction in public sector expenditure will increase the relative strength of the private sector and the overall economy.

Prospect of doom - £400 million cuts

First, the serious bit from Grumpy Old Will. There are major financially-driven curtailments of lifestyle coming down the track for everybody in Western society - and Northern Ireland may well be hit harder than most. The first signs of potential hardship are here already in the form of Minister Sammy Wilson's £400 million cuts - with more to follow!

Per capita, we have the largest, most expensive public sector in Europe. Systemically unsustainable.

Those in power must act quickly and radically to curtail the devastating effects of the NI economic meltdown.

Reality and the Arctic analogy

Now, the tongue in cheek bit from Grumpy Old Will. The 1.7 million of us in NI are like threatened species on the massive, but shrinking, icecap of Westminster subvention, with no solid ground of our own on which to stand.

But every one of us should play our part in saving the most exotic inhabitant of our Northern habitat; the Polar Bear Civil Servant. (PBCS). Here are a few ideas.

Public sector action

First, these not-so-rare creatures should try to save themselves. I would strongly encourage PBCSs to jump for it and swim to join a private sector zoo as soon as they can before the icecap collapses.

(it's getting really hard to extend this analogy - but here's another go)

The Grumpy Old Will adopt a Polar Bear Civil Servant fund

All we private sector taxpayers should contribute to a fund for the adoption of our own PBCSs.

Polar bears depend on the arctic icecap. PBCSs depend on the Westminster icecap. This is where they hunt, mate and raise their young. But the ice is shrinking and we need to protect them and their subvention habitat.

Make a real difference

You can easily adopt these PBCSs - a group of male and female Polar Bear Civil Servants aged between 20 and 60 years old. They all live in the northern archipelago in the Irish Arctic. And you can keep track of their movements with our special online tracker!

Polar Bear CS adoption pack

When you adopt we'll send you a PBCS adoption pack. This includes:

1. A cuddly toy PBCS for you to snuggle

2. A fact booklet on PBCSs with details of their pensions for you to envy

3. A beautiful PBCS print. See this noble animal in full colour

4. Three issues of our support magazine throughout the year with updates about the mating habits of PBCSs, including MPs and MLAs (now resigned/retired) (Enough bare cheek! Ed.)

5. A "Build a Bear" kit. Stuff your own civil servant!

How you can make a real difference

Climate change is the biggest threat facing the PBCS. A reduction in sea ice subvention makes access to prey more difficult and means many cannot put on enough weight to survive. Your money can help us work towards:

Conserving the Northern Irish Arctic region's rich biodiversity and pensions

Maintaining a healthy Northern Irish Arctic environment with undisturbed ecosystems and healthy populations of PBCS residents.

Now, sponsor a Polar Bear Civil Servant

Think of the joy you can derive from preserving this endangered species in its natural habitat for the delight and admiration of future generations.

It is surely a small price to pay, with the prospect of sustaining these magnificent creatures for many years to come, so that they can spend all summer fishing and gambolling in happy contemplative contentment followed by their long, slumbering, winter hibernation.

Eric's story - Child abuse in rural Ireland; 1955

noreply@blogger.com (Will) — Sat, 09 Jan 2010 18:53:00 +0000

Crime, cruelty and concealment

This is a story of cruel abuse. A day in the life of Eric, a neglected 10 year-old child from a large poverty-stricken family, living in a two room cottage. His father was dead and his poor mother worked long hours for a pittance in a wet, cold, apple-peeling plant.

The Murphy report of 2009 lifted the cover on sexual abuse of children within the Catholic church in Ireland and exposed those who colluded with its concealment. In separate investigations, the church's education system has also been rightly condemned for turning a blind eye to the physical brutality suffered by children at the hands of many Christian Brothers in earlier times.

But it wasn't only a Catholic problem and it wasn't only the bishops who turned a blind eye to such criminal excess. Eric knows. I know.

A silent schoolmate

Over 50 years ago I was a pupil at a small village school in Tyrone where I saw, from time to time, cruelty inflicted on the weakest who had no one to speak up for them. There were many abuses, but one in particular, perpetrated on my friend Eric, has troubled me all my life and always will; because I sat mute when I should have spoken out.

Colluders

I share the rising tide of disgust for churchmen who concealed or ignored the evil within their ranks towards children. I hear and support the calls for resignation and other punishments. These colluders with evil were mature adults.

Not fearful children like me and Eric's classmates who, if we overcame our cowardice and spoke out, were subject to the same brutality as the victim we tried to protect. But nonetheless, the effect of our neglectful collusion was as telling as that of the bishops and allowed the same evil consequences for Eric.

Eric goes to school

Early on a chill winter's morning, it was raining heavily when Eric left home to cycle the 4 miles to school. He had no waterproof clothing. Just a thick wool hand-me-down pullover, short flannel trousers and wee lace-up black boots that I saw him in every day. Eric always had holes in his battered boots and he never looked well washed, clean or cared for. But he was tough and cheerful and one of my pals.

Eric's teachers

For some reason the teachers regularly picked on little scruffy vulnerable Eric, but no matter what happened to him - and he was often beaten at school - he never whimpered or cried. I thought he was so strong.

I was a year ahead of Eric, in the Headmaster's class. The class below that was taught by a severe elderly lady who gave great attention to her favourites from better-off families, left the bulk of us alone, and mercilessly picked on the poorer children.

Eric's 'crime'

As Eric pedalled through the rain on his old heavy bicycle, she overtook him in her car and, according to her, he wobbled because he looked backward at her, causing her to swerve.

The Headmaster's class was just about to start when this teacher brought the shivering soaked boy into the room, the water still running out of his leaking boots. She told her story, following which the Headmaster, a pillar of the local community and leading figure in the Church of Ireland, took a cane to poor wee trembling Eric.

Eric's beating

I knew what was coming and I was sick to my stomach - and silent. With the first 6 on the left hand Eric flinched but was quiet. The next 6 on the right hand brought tears but no cries.

This was worse than I had expected and my own eyes filled with tears. My heart pounded and I almost shouted aloud in protest, but conformance and cowardice choked me and stopped my mouth.

Then he was put out alone to the outside toilets across the yard with two final sadistic cane-slashes at the back of his cold wet bare legs.

'Will, don't tell anybody I cried'

The school carried on.

Ten minutes later I was sent out to bring Eric back to his class. He was shaking with deep racking sobs. He couldn't speak. Swollen hands and seared red weals on his legs. When he could, all he said was, "Will, don't tell anybody I cried".

I washed his face, cleaned him up and he walked pathetically and cowed back to the classroom, showing no signs of crying as a result of his trauma. But he carried the physical marks. Everyone had seen the brutal physical abuse. I alone had seen the beaten, crying, broken, shattered spirit.

That wee boy had no love, no respect, no standing, no protection, no hope. The only thing he had to cling onto for survival was a pathetic inner desperate defiance and determination that nobody should see him cry.

I never told that Eric cried sore. I never told. I never told anything.

Sin of silence

My sin was that I told nobody. My puerile weak defence is that I was only ten years old and anyway, this sort of thing happened all the time. God forgive me. I should have told my parents or somebody in authority.

Like most people, I have had my share of ups and downs in life, but the number of regrets I have are few; very few. Today, neglect in failing to intervene for Eric is my only regret that still has the power to reduce me to tears of shame.

That unhappiest day of my childhood materially influenced the way I have interacted with people ever since.

Who casts the first stone?

When the inflamed mob lifts its missiles of righteous anger to target all abusers and their protectors - with shame I remember my own silent sin. I may not be entitled to cast the first stone.

But when I think of Eric's long-dead tormentors I'll lift and let fly anyway.

Michael O'Leary and Ryanvest NI

noreply@blogger.com (Will) — Wed, 06 Jan 2010 09:22:00 +0000

(This story is a fantasy, a dream; and perhaps for some, a nightmare)

Early in 2009 when Invest NI, Northern Ireland's economic development agency, was searching for a new Chief Executive, there was a rumour that one of the applicants was Michael O'Leary of Ryanair.

I'm sure this is not true, but there might be something in it, as the informant, formerly close to the great man, has emigrated to Argentina posing as a Nazi war criminal in case O'Leary finds out who he is. He said he would take his chances with the Israeli Mossad.

Before he left he circulated a transcript of Micko's final interview for the job. Apparently, before going into the interview, Michael - with typical arrogance - informed my mole that he intended to use his actual on-the-record media soundbite quotes when he was building the Ryanair empire to answer all questions; changing the context, from the airline industry, to that of economic development but otherwise using the exact words of the original quote.

This is a family blog so I have toned down some of the language. Apart from this, the following is a precise record of the discussion between the distinguished public sector interview panel of Members Undertaking Personnel Profiling for Executive Technical Suitability (MUPPETS) and the applicant (MOL)

MUPPETS Mr O'Leary, with your tremendous success in the private sector with Ryanair, we are delighted at your aspiration to be part of the Invest NI team.

We expect you to work cooperatively through diversity policies, equal opportunity and respect for the rights of individual public sector employees to significant gratuitous sick leave, towards the betterment of Northern Ireland's economic future.

How will you attract loyalty from and positively influence, your partner colleagues - both those inside the organisation and the important external minority stakeholder groups, towards this harmonious end?

MOL I will murder for Ryanvest NI. Geddit? I will go through concrete walls to grow private sector industry in Northern Ireland. I bow down to nobody. I'll stuff every one of them in Europe; we won't be second or third and saying: "didn't we do well?"

I don't give a (very rude word starting with s) if nobody likes me, I am a businessman through and through. I am not a civil servant, I am not an organisationsexual. I don't like state economic support. I never wanted to be a manager like those other platoons of goons who populate the public sector enterprise development industry.

Also, I have no time for that bunch of bearded, sandal-wearing union bosses, not to mention the utterly useless politicians in Stormont and Westminster.

MUPPETS Um..... One of the CEO's responsibilities is to ensure Invest NI's conformance within Europe on regulation and wider issues like climate change. How would you propose to build consensus on these issues?

MOL I fight constantly with governments and idiot Brussels bureaucrats who want to increase regulation, or half-witted environmentalists who can't add two and two.

The sustainable energy group, God help us, is another bunch of lemmings shuffling towards a cliff edge. We also have a Government of lemmings, led by the biggest lemmings of all, who are incapable of making a long-term decision.

We want to annoy the (this is the naughtiest word you can think of and starts with f and ends with ers!) whenever we can. The best thing we can do with environmentalists is shoot them. These headbangers are Luddites marching us back to the 18th century.

The problem with Government and the public sector is it is mostly run by a bunch of spineless nincompoops who acually don't want to stand up to the environmentalists and call them the lying (the script is blurred here. It looks like "bankers", but I'm not sure) that they are.

MUPPETS Er..... OK, and how would you cope with this dreadful economic downturn currently causing all of us such difficulty? We are looking for a CEO who has high concerns on this issue.

MOL Well it doesn't concern me! We need this recession. We have had 10 years of growth. This recession gets rid of crappy high-cost public services and it means we can then grow the private companies.

I would also welcome a good, deep, bloody recession for 12 to 18 months. We need one if we are going to see off some of this environmental nonsense that has become so popular among the chattering classes.

MUPPETS (visibly wilting) How would you describe your personal attributes of diplomacy that prepare you for dealing with important Stormont Ministers and those in high places?

MOL I'm probably just an obnoxious little (starts with b and ends with cks!). Who cares?

I'm disrespectful towards authority. Like I think the prime minister of Ireland is a gobshi...(I'm afraid I have to stop this statement here, as two MUPPETS fainted and a recess was called)

(Interlude for smelling salts and to allow the Members Undertaking Personnel Profiling for Executive Technical Suitability to fill out their expenses claims)

Interview resumes -----

MUPPETS Really, Mr O'Leary. We do not want to appear prudish, but we must ask you to moderate your language.

Now, in Northern Ireland there has in the past been what is described as a "grant culture". How would you deal with undeserving demands for grants?

MOL When I am running Ryanvest NI I won't fall all over myself if they say my granny fell ill and my business is struggling. What part of no grants don't you understand? You are not getting a grant so (the very very very bad word) off!

Also as far as the IDA, Enterprise Ireland and Scottish Enterprise are concerned there is too much: "we really admire our competitors". All (roughly rhymes with rowlocks again). Everyone wants to kick the (excrement?) out of everyone else. We want to beat the (more excrement!) out of them. They mean to kick the (ditto) out of us.

MUPPETS (anxiously trying to mollify MOL or end interview) Now, for a family-friendly work/life balance, we would like to assure you that in accordance of the mood of the times, Invest NI wants parents, fathers and mothers alike to have time to jointly share the pleasures and duties of caring for their families.

MOL Look; when my kids arrived I changed the first nappy in the hospital and, called upon in emergency, I will do another. I'm not one of these people who will be there doing the full-time father lark. I go to the Algarve with the family for two weeks because I have to. I only go to films when I'm dragged there by my wife, just for marriage maintenance reasons.

MUPPETS (now visibly struggling and perspiring) You said you go to the gym for relaxation. What do you like to do there?

MOL Look up and down a slim girl's rear. Sadly there's not that many of them. They're a bunch of old sweaty farts!

MUPPETS Um.....Er...... Finally, without any swearing please, how do you see the future for yourself and your ultimate successor in Invest NI?

MOL OK. I think you need me for the rapid growth and the internal cost reduction initiatives, but once they're all done you then need to hand over to somebody who's a bit more respectful of politicians and bureaucrats, talks about caring about the environment and old people and (worst word again, ends ing!) jungles and fish in the sea and all that (excrement again, I'm afraid. The man is incorrigible!).

At this point the transcript records a mass walkout by the MUPPETS.

Spring Madness in January

noreply@blogger.com (Will) — Fri, 01 Jan 2010 16:33:00 +0000

In "The Spring Madness of Mr Sermon", R F Delderfield observes that most of us drift through life, never really becoming aware of the chilling fact - that should shock us out of our satisficing dreaming lethargy into new beginnings - we only get one go!

"It is not given to many of us to pinpoint the actual moment of our entry into a world of new beginnings. In any case, most of us don't have new beginnings but spend half our days and nights dreaming of them, of a fresh start, a setting out on a beckoning high-road to adventure and romance, a spiritual and physical rebirth"

Recently I talked with a high-flying international business consultant. A brilliant individual with a blue-chip track record of assignments, working for multinational corporations all over the world.

But despite this stellar success, his fervently stated ambition, his dream, was to start his own business. First, he told me, he would work for a few more years in a major consulting business to make a nestegg of money and then, with that security behind him, he would get the new venture under way.

I wish him well, though I suspect his new beginning will remain a dream, as he drifts on in risk-free disappointed comfort. He needs some Spring Madness decision-making to make his dream a reality.

Not everyone wants to start their own business, but most of us do want to make a difference in our work and life. Maybe your dream is related to your profession or family or leisure time.

Whilst it is likely that this dream represents your chance, maybe your only chance, to do something of significance, you prevaricate until the time is right.

Take careful note of this penetrating statement by Martin Luther King. "There is no wrong time to do the right thing".

Most of us have had setbacks one way or another with the downturn and many advisors are counselling caution. At the start of a New Year in these ongoing difficult circumstances we are faced with a clear choice - drift or decide. Most people will be cautious, do nothing and drift.

I'm not going to advise anybody to drift. I'm an advocate for the world of adventure and romance for 2010.

Here are a couple of thoughts on new beginnings - for you.

1. Decide to articulate your dream and tell somebody about it.

2. Make a forecast - written - of what you need to achieve in 2010 to initiate your new beginning.

3. Create a supporting action plan and make these actions your 2010 New Year resolutions.

4. Share the detail and the excitement with somebody. Record it.

5. Apply MichelAngelo's statement to yourself, "The tragedy for most of us, is not that we aim too high and miss it - but that we aim too low and hit it"

6. Do it. Initiate your new beginnings in a real and tangible way.

If you pinpoint the actual moment and set out on the high-road, like Mr Sermon, some day you too will remember.

"He remembers this and will never forget it, not even when he is an old, old man, dying in some impersonal nursing home, watched by impersonal mutes. And he remembers so well because it was the most stupendous thing that ever happened to him or ever would happen to him, come earthquakes, global convulsions, nuclear wars and landings on the moon"

Stupendous Spring Madness of Mr/Ms ..................???

By the way, it's a great book. Happy New Beginnings!

Your country needs you!

noreply@blogger.com (Will) — Sun, 27 Dec 2009 13:45:00 +0000

Another open letter to Minister Arlene Foster from Grumpy Old Will

Dear Minister,

Wasted years, wasted wealth

During his reign as Chancellor in the heady days of New Labour, Gordon Brown threw public expenditure at NI to keep the lid on unemployment.

This largesse was delivered over the years almost as a budgetary afterthought from Westminster, and indeed accepted joyfully, if lazily, by Stormont.

Neither party seemed to give any serious thought to applying the massive amounts of money towards creating a coherent strategy for a competitive private sector. Instead they aquiesced in fueling the well documented out-of-control growth of the public sector cuckoo in our economic nest.

A 20 year fix?

In 2006 a group of 10 public-spirited business people produced a private report on the Northern Ireland economy.

Their stark conclusions highlighted a number of areas needing urgent attention but I want to focus on their view, that in order to balance our economy, around 117,000 jobs must be shed in the public sector and in due course replaced with new private sector led jobs.

This equates to a £2 billion annual payroll, and in the opinion of the group it could take 20 years to accomplish the necessary transition.

Now these are not my figures and I am sure there are many experts who can argue them up or down, but whatever the precise numbers, most would agree that we have a problem that seems intractable - and for me, 20 years is far too long.

Minister, break it down to 10,000 jobs a year over 10 years and let's get on with it.

Compulsory military service

The Barnett report made a brief mention of the state of Israel as an exemplar of good practice in economic development, but did not give any clue as to why the Israelis were successful. My blog of December 5th 2009 says why. The mindset.

I would refer you to the book "Start-up Nation". It refers to Israel's innovation, self-reliance, knowledge and networks, but the crucial central driving force of their mindset is "the experience of compulsory army service that truly sets young Israelis apart, ........ helping to equip them with the skills and mindset of entrepreneurs".

No more armies

Now Minister, after our decades of troubles I am certainly not advocating that we create any more armies in Northern Ireland, but I do think we should consider adapting and adopting the model of compulsory economic development service.

General Grumpy's plan

Here are my early thoughts on this.

• Grasp the nettle, but don't just shrink the public sector in an unplanned or unfeeling way.

• Plan a one-year programme of "private sector mindset conditioning" (analogous to compulsory army service) to be run for 10 consecutive years.

• 10,000 participants shifted from the public sector on day one into the programme. 5,000 economically inactive people to be included from day one.

• We are already paying all these folks anyway, or providing them with benefits.

• Involve them as individuals and as teams in skills training, opportunity search, networking with growing, established NI businesses and preparation for integration with the private sector, either as employees or in some cases as entrepreneurs, at the end of their "boot-camp" year.

• It needs to be spread right across the province. On average that only amounts to about 500 people per Council area.

Leadership

Minister, our problems will not be solved incrementally or by political compromise. It will take leadership; radical leadership.

This is a radical approach; there are many clever people who will rubbish it; there are major hurdles to be overcome in its implementation; but the model works in Israel and I don't see anything as potentially worthwhile jumping off the pages of the Barnett report.

Yours sincerely,

Will McKee

To Atheists, Christians and Don't Knows at Christmas - From meek and mild Old Will

noreply@blogger.com (Will) — Sun, 20 Dec 2009 11:01:00 +0000

Folk are OK

My world-view tells me that despite the often horrendous acts of inhumanity that make media headlines, most folk want to be kind and helpful to others.

Perhaps the unseeing crowd rushes by uncaring; but engage one-on-one with any person, say to ask for directions or to wish them Merry Christmas and almost without exception they will give willing assistance or respond cheerfully. Goodwill is a characteristic of most people in our society.

Ho Ho Ho!

Pretty much everybody, whether they believe in God or not, participates in Christmas and enjoys the season which marks the birth of the man whose values "set the benchmarks by which we judge every aspect of human behaviour".

That phrase is borrowed from David Adams, writing in the Irish Times under the headline "Jesus gave the finest blueprint, whether you believe or not".

David Adams, on his own declaration, does not believe in God, but verbatim extracts from his powerful article eloquently explain the resonance of Christmas for everybody.

David Adams, December 17th 2009

I don't believe in God ........ However, I believe totally in the values that Jesus espoused.

........ I hold a concept of right and wrong that derives entirely from the teachings of and examples set by Jesus, and was passed down to me by my family, my church and, crucially, by the society to which I belong.

What Jesus had to say about how we should conduct ourselves and how we should treat others is in essence what we now think of as civilised behaviour. It follows that if a society is to be deemed worthy of being called civilised it must be underpinned by his values.

....... Most of what Jesus taught us runs completely counter to our natural instincts. Kindness, tolerance, compassion, forgiveness, concern for others, protection of the weak, fairness, understanding, non-violence, and so on.

....... When one looks around the world today, the sense is not just of humanity being far removed from the gospel of Jesus, but of something much worse. It is though we, in our arrogance, have determined that we no longer need his blueprint for humanity.

...... We should never stop celebrating his birth, or ever forget precisely why we are celebrating it.

Indeed.

Arrogance

I detest the arrogance of rabid foam-lipped fundamentalism. Whether it comes with an insensitive, guilt-inducing, Christian rant or with the cold, rapier-like, atheistic, faith-threatening thrust of Dawkins and Hitchins.

Either way, the outcome of this vicious religious or intellectual arrogance is hurt abused people. Either way, it repels me. Either way, they may win the argument, but they lose my respect.

But most Christians are not rabid ranters and most atheists are not fervent faith-killers.

Thomas Hardy

Thomas Hardy, one of the greatest English poets, was an avowed atheist, yet his iconic poem of the World War 1 era, "The Oxen", conveys the spirit of Christmas in words that resonate with believer and unbeliever alike.

Christmas Eve, and twelve of the clock.

"Now they are all on their knees,"

An elder said as we sat in a flock

By the embers in hearthside ease.

We pictured the meek mild creatures where

They dwelt in their strawy pen,

Nor did it occur to one of us there

To doubt they were kneeling then.

So fair a fancy few would weave

In these years! Yet, I feel,

If someone said on Christmas Eve,

"Come; see the oxen kneel

"In the lonely barton by yonder coomb

Our childhood used to know,"

I should go with him in the gloom,

Hoping it might be so.

Perfection

For all of us, whether Christian, atheist or agnostic, in this world of ups and downs there is no such thing as a state of perfection; but there are intense moments of perfection - and Christmas is a time when they appear.

Be alert; recognise, savour and share the precious moments when they come.

Today, Old Will is stepping out of his Grumpy persona to wish you many Merry Christmas moments of perfection. And a Happy New Year. So now, my blog friends, post me a cheerful encouraging response and prove my point!

Sammy Wilson's smile - be afraid, be very afraid.

noreply@blogger.com (Will) — Thu, 17 Dec 2009 19:07:00 +0000

An open letter to Minister Arlene Foster from Grumpy Old Will

Dear Minister, The Barnett report and change

Just when I thought that the Barnett report might spur some swift political actions towards stemming our downward economic drift, I am feeling concerned.

Crisis denial

Last week I was confronted with Minister Sammy Wilson's smiling comment, "the impact may not be felt until 2011". This was in response to Alistair Darling's pre-budget announcement that the Westminster financial support for NI remains effectively intact pro tem. And he certainly was not alone in smiling. But ........

While welcome in one sense, this postponement of inevitable cuts means that Sammy, together with all the folks on the hill and our entire populace, can carry on in the torpor of crisis denial. Rather than actually doing something concrete towards dismantling the excess in our monstrous public service and thus over time freeing funds and people for investment in the private sector.

Barnett v G.O. Will

Overall and over time, Professor Barnett suggests sensible structural reorganisation to improve our economic lot, but history shows that any change will be slow in coming.

The Professor's and my views differ significantly on implementation. Two examples.

1. He suggests a reduction in business development training expenditure and increased spend on innovation and research. I propose the exact opposite.

2. Currently, contact centres are a key element in our private sector employment. My views on their importance are diametrically opposed to those of the Barnett report.

Medium-term strategy strand for INI

Let me put forward a possible strand of private sector strategy for Invest NI to be getting on with in the meantime while longer term strategies are being debated.

It focuses on the reality of where we are today and what we can do by developing current opportunities rather than the longer term, where "innovation and research" may pay off.

The background is Invest NI's tremendous success over the last few years in attracting contact centres, together with many companies describing themselves as in "ICT" or "Financial Services", but which are in reality nothing more than contact centres.

Barnett's blindspot

Professor Barnett mistakenly follows traditional economic group-think in disparaging such jobs and by implication the people who perform them. He is so wrong on this; indeed it is alarming that Invest NI themselves, after expending the effort of putting the cluster in place, do not appear to promote the competitiveness of the sector to any great degree.

"many of the new jobs promoted have been in call centres, some of which offer low wages and have contributed little to Invest NI’s mission to boost business productivity".

Minister, this is rubbish. How can such a statement be taken seriously when the numbers of our "economically inactive" continue to rise? All jobs at all levels of expertise and pay are valuable and in many cases contact centres pay very well.

Invest NI has made a real achievement, whether they acknowledge it or not, in putting this key cluster in place. It should be exploited aggressively, not denigrated.

Invest NI actions

These labour-intensive activities are the foundational base on which to build any successful economy and the creation of this cluster of businesses arguably makes NI the "contact centre capital" of Europe.

Action 1. Something we should boast about rather than hide.

Now that we have enough contact centres on board as a base - Action 2. - Invest NI should put a task-force team in place to assist these existing enterprises, both indigenous and FDI, with intensive training and promotion to enhance their international competitiveness and maintain our lead. This is a tremendous opportunity.

Action 3. The concurrent area of focus should be to motivate and support expansion of the next tier of international competitiveness in our existing manufacturing and service businesses. There is much good work already going on here though still enormous scope for future growth.

Contact centre value

Well-run contact centres deliver direct productivity to the economy and are also a hotbed of business skills training for their often young operatives - effectively they are "commercial universities". Many in due course will go on to higher-wage employment in the wider labour force or will become entrepreneurs in their own right. I suspect their alumni produce more start-ups than Queens and UUJ put together.

To substantiate my argument further by specific example, I refer to public domain information on the Irish-owned Belfast contact centre Gem, which is among the cluster of companies to whom the Barnett report gives a negative portrayal.

For the past 10 years Gem has employed hundreds of people and contributed direct wages to the economy of almost £70 million, which by any reasonable multiplier, alone represents a couple of years of Invest NI's total budget!

In addition, the vast bulk of Gem's multi-millions of revenue is generated by international customers bringing valuable foreign exchange into Northern Ireland.

A phenomonal export performance - and a high encouraging note on which to end this letter.

I hope this proposal is of some help.

Yours sincerely,

Will McKee

Budgets, Banks, Blame, Barbarians - Reflection for 2010

noreply@blogger.com (Will) — Sun, 13 Dec 2009 08:58:00 +0000

These penal cruel budgets. The Banks are to blame! - or are they?

Society's rampant blame culture infects us all. We just love to find a target for blame - provided that we ourselves are not in the crosshairs of the gunsight.

Reactions to the worldwide financial crash show that in general, individuals don't readily accept any personal responsibility. It seems we all prefer denial. The faults were nothing to do with you or me.

Well I for one am heartily sick of this shallow, self-serving, simplistic, scapegoating blame-game.

Misdirected unfair blame for the fundamental cause of the meltdown; whether from the rantings of red-top media lightweights, or politicians, or cab-drivers, or bar room bores.

The heavyweight "I told you so!" commentators like Robert Peston, David McWilliams and Vincent Browne, while providing insightful opinion on the unfolding drama, have also been guilty of focussing undue blame in the wrong quarters.

Since the problems emerged, without fixing on the real culprits, these whingers have blasted away at a wide and ever-changing set of lesser targets. They started with hedge funds, short-sellers, Northern Rock, currency speculators, fat cats, Sir Fred Goodwin, Lehman Bros, Bear Stearns, property developers, tax exiles etc.

Now after a year of this guff, their mixed stew of opprobrium has settled and coalesced into almost universal condemnation of "evil bankers". So, now we know - or do we?

Bankers are a tempting target, - and the banks have to shoulder their own responsibilities - but that they are the original cause of the mess is a complete misrepresentation of the true facts. Their actions were symptomatic, not causal.

The current negative portrayal of banking executives and employees is totally unfair to the thousands of good hard-working people who labour on in trying to provide an essential banking service to their customers. This, despite having to endure misplaced, insensitive, sometimes vicious, criticisms of them and their profession.

At worst, the crime of the banks is analogous to the barman who pours another drink for a drunk, or the server who sells a triple king-size hamburger to a morbidly obese person.
Bad judgement, yes; but it is clearly the personal responsibility of the customer as to whether or not the liquor and the burger is consumed and paid for.

In this whole sorry tale of financial mayhem, banking was merely a conduit and a tacit instrument of government; albeit in many instances a very badly managed, weakly regulated instrument.

Nonetheless, the banks operated competitively, and generally quite legally, within the overall economic ecosystem created by national and international government fiscal trading frameworks.

The undoubted disarray, inequities and abuses in parts of the worldwide banking system are certainly clear symptomatic effects of the catastrophe, but the root cause and original blame belongs to populist vote-chasing democratic governments - and their voters!

Cheap politicians buying your cheap vote in return for cheap money.

At the express impetus of the national political will of virtually every western democratic government, the banks conveyed vast amounts of uncollateralised credit to the spendthrift electorate.

In return, we as voters duly and gratefully put the Congressmen, MPs, TDs et al into their privileged positions of power. They loved it! And we loved it. Every last one of us. Vive la décadence!

We personally voted for cheap money - and got it. Basics weren't good enough any more.

Everybody turned up at the trash-filled consumerist trough for the intoxicating feast.
Today you have the inevitable hangover, as government budgets land the true bill on your mat with a thud.

So who is ultimately to blame? Michael Jackson said it. "The man in the mirror".
Take a look in the mirror. Stop blaming other people. Get over it. Move forward into 2010 - and the rest of your life.

Acknowledging, learning from and dumping your mistakes of the past and moving on will help your career and enhance your attitude to work performance. You'll also be happier.

And to make things even better, look for opportunities to help the hurting people who are much less fortunate than yourself. You have a responsibility there too.

When the Roman emperors needed to pacify the mobs, they offered spectacular games and massive entertainments, funded by their far-off plunder.

And the suckers bought it until the Barbarians were at the gate. Hail Caesar!
Sound familiar?