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	<title>GuestComment Interactive Guest Surveys</title>
	
	<link>http://www.guestcomment.com</link>
	<description>Your digital guest book &amp; review platform</description>
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		<title>Hotel Issued iPads a Big Hit Among Travelers</title>
		<link>http://www.guestcomment.com/hotel-ipads</link>
		<comments>http://www.guestcomment.com/hotel-ipads#comments</comments>
		<pubDate>Mon, 08 Oct 2012 16:19:01 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=484</guid>
		<description><![CDATA[A new study from Intelity suggests that hotels are seeing a great reaction to the addition of iPads in hotel rooms. Not only are hotel guests NOT stealing the iPads, but they are actually using them! As Skift reports&#8230; A new study by the company that makes the software for iPads at 53 hotels across]]></description>
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		<title>Infographic: 61% of Travelers Turn to Hotel Reviews When Booking</title>
		<link>http://www.guestcomment.com/infographic-61-of-travelers-turn-to-hotel-reviews-when-booking</link>
		<comments>http://www.guestcomment.com/infographic-61-of-travelers-turn-to-hotel-reviews-when-booking#comments</comments>
		<pubDate>Thu, 04 Oct 2012 14:17:54 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=479</guid>
		<description><![CDATA[You have to love the simplicity of infographics. They take lots of complex numbers and statistics and simplify them for us normal folks. A new travel infographic from monetate does just that, with some interesting traveler stats&#8211;including, 61% of those shopping for a hotel room refer to traveler-submitted reviews when booking their room. &#160; (via]]></description>
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		<title>GuestComment Embraces BYOD; Announces Authenticated Web Based Hotel Reviews</title>
		<link>http://www.guestcomment.com/byod-hotel-guest-reviews</link>
		<comments>http://www.guestcomment.com/byod-hotel-guest-reviews#comments</comments>
		<pubDate>Mon, 17 Sep 2012 15:38:10 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[General Updates]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=448</guid>
		<description><![CDATA[We&#8217;ve seen a tremendous interest in our GuestComment onsite hotel review platform. It seems many hotels are keen to learn how they can communicate with real guests, in real time. One common request has been to offer a version of GuestComment that is accessible to hotel guests via their own laptop or tablet. The short answer is:]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>GuestComment takes the conflict out of hotel guest conflict management</title>
		<link>http://www.guestcomment.com/guest-conflict-management</link>
		<comments>http://www.guestcomment.com/guest-conflict-management#comments</comments>
		<pubDate>Wed, 12 Sep 2012 15:15:31 +0000</pubDate>
		<dc:creator>guestcommentadmin</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=439</guid>
		<description><![CDATA[Conflict is extremenly awkward and uncomfortable. Being an introvert makes me avoid conflict. I&#8217;d rather go to the dentist for a filling than raise an issue with anyone. What does conflict have to do with GuestComment and introverts?  Let&#8217;s look at a couple of similar scenarios&#8211;without and with GuestComment. Example without GuestComment:  Let&#8217;s say that]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How NOT to Write a Customer Apology Letter</title>
		<link>http://www.guestcomment.com/worst-travel-industry-apology</link>
		<comments>http://www.guestcomment.com/worst-travel-industry-apology#comments</comments>
		<pubDate>Mon, 10 Sep 2012 19:06:23 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=434</guid>
		<description><![CDATA[Could this win the award as the worst customer apology letter ever? We think so&#8230; (via FlyerTalk)]]></description>
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		<slash:comments>12</slash:comments>
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		<item>
		<title>Report: 80% of Hotel Guests Will Tell Their Friends if Your Hotel Sucks</title>
		<link>http://www.guestcomment.com/improve-hotel-guest-reviews</link>
		<comments>http://www.guestcomment.com/improve-hotel-guest-reviews#comments</comments>
		<pubDate>Fri, 07 Sep 2012 14:45:48 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=414</guid>
		<description><![CDATA[There are a lot of interesting stats in the new PwC’s Experience Radar 2012 report, but there are a handful that jumped right off the page. As HotelManagement.net reports&#8230; Leisure guests reported they were willing to pay a 20-percent premium for best-in-class issue resolution, while business guests reported they were willing to pay an 11-percent premium.]]></description>
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		<title>9 Hotel Reputation Management Tips for an Awesome Tripadvisor Profile</title>
		<link>http://www.guestcomment.com/hotel-reputation-management</link>
		<comments>http://www.guestcomment.com/hotel-reputation-management#comments</comments>
		<pubDate>Thu, 06 Sep 2012 13:50:02 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=400</guid>
		<description><![CDATA[We&#8217;ve been providing hotel reputation management advice to the hospitality industry in some way or another for many years. After reviewing some hotel reputation management tips I gave back in 2008, I was surprised at how well they have held up. The Aston Wakiki Beach Hotel might not be the most famous or luxurious hotel in Honolulu, but that]]></description>
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		<item>
		<title>One Week After Launching, Praise for GuestComment Continues</title>
		<link>http://www.guestcomment.com/praise-for-guestcomment</link>
		<comments>http://www.guestcomment.com/praise-for-guestcomment#comments</comments>
		<pubDate>Tue, 28 Aug 2012 13:52:08 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[GuestComment News]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=393</guid>
		<description><![CDATA[It&#8217;s been a very exciting week for all of us at GuestComment. After more than 4 months of  building our real time hotel review platform, we&#8217;re excited to see all of the praise being pointed our way. While we&#8217;re not going to let it go to our heads, we do want to thank those that]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>How to Get Maximum Google Exposure for Your GuestComment Hotel Review Page</title>
		<link>http://www.guestcomment.com/seo-hotel-review-pag</link>
		<comments>http://www.guestcomment.com/seo-hotel-review-pag#comments</comments>
		<pubDate>Fri, 24 Aug 2012 11:20:07 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=242</guid>
		<description><![CDATA[One of the cool things you get when you sign up for GuestComment is your very own search engine optimized hotel review page. It looks like this: &#160; We&#8217;ve built in a few features that make the page Google-friendly including: An optimized Title tag An optimized URL structure that includes your hotel name and location]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>What is RevPAR and how does it compare to GOPPAR?</title>
		<link>http://www.guestcomment.com/what-is-revpar-goppar-calculate</link>
		<comments>http://www.guestcomment.com/what-is-revpar-goppar-calculate#comments</comments>
		<pubDate>Thu, 23 Aug 2012 17:28:19 +0000</pubDate>
		<dc:creator>Andy Beal</dc:creator>
				<category><![CDATA[Advice & Tips]]></category>

		<guid isPermaLink="false">http://www.guestcomment.com/?p=366</guid>
		<description><![CDATA[As you can expect, one of the goals for GuestComment is to help a hotel to improve its online reputation, thus increasing the overall success of the property. But, how do you measure that success? Well, there are two main formulas that hotels use to measure performance. RevPAR and GOPPAR. Unless you&#8217;re knee deep in]]></description>
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		<slash:comments>0</slash:comments>
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